HomeMy WebLinkAboutAgenda MAY 21 2018CITY OF NEWPORT BEACH
BOARD OF LIBRARY TRUSTEES AGENDA
Newport Beach Public Library
1000 Avocado Avenue, Newport Beach, CA 92660
Monday, May 21, 2018 - 4:30 PM
Board of Library Trustees Members:
Jill Johnson-Tucker, Chair
Janet Ray, Vice Chair
Paul Watkins, Secretary
Jerry King, Board Member
Douglas Coulter, Board Member
Staff Members:
Tim Hetherton, Library Services Director
Elaine McMillion, Administrative Support Specialist
The Board of Library Trustees meeting is subject to the Ralph M. Brown Act. Among other things, the Brown Act
requires that the Board of Library Trustees agenda be posted at least seventy-two (72) hours in advance of each regular
meeting and that the public be allowed to comment on agenda items before the Board and items not on the agenda but
are within the subject matter jurisdiction of the Board of Library Trustees. The Chair may limit public comments to a
reasonable amount of time, generally three (3) minutes per person.
The City of Newport Beach’s goal is to comply with the Americans with Disabilities Act (ADA) in all respects. If, as an
attendee or a participant at this meeting, you will need special assistance beyond what is normally provided, we will
attempt to accommodate you in every reasonable manner. Please contact Tim Hetherton, Library Services Director, at
least forty-eight (48) hours prior to the meeting to inform us of your particular needs and to determine if accommodation
is feasible at (949) 717-3801 or thetherton@newportbeachca.gov.
NOTICE REGARDING PRESENTATIONS REQUIRING USE OF CITY EQUIPMENT
Any presentation requiring the use of the City of Newport Beach’s equipment must be submitted to the Library Services
Department 24 hours prior to the scheduled meeting.
I.CALL MEETING TO ORDER
II.ROLL CALL
III.NOTICE TO THE PUBLIC
The City provides a yellow sign-in card to assist in the preparation of the minutes. The
completion of the card is not required in order to address the Board of Library Trustees. If the
optional sign-in card has been completed, it should be placed in the box provided at the podium.
The Board of Library Trustees of Newport Beach welcomes and encourages community
participation. Public comments are generally limited to three (3) minutes per person to allow
everyone to speak. Written comments are encouraged as well. The Board of Library Trustees
has the discretion to extend or shorten the time limit on agenda or non-agenda items. As a
courtesy, please turn cell phones off or set them in the silent mode.
IV.PUBLIC COMMENTS
Public comments are invited on agenda items. Speakers must limit comments to three (3)
minutes. Before speaking, we invite, but do not require, you to state your name for the record.
The Board of Library Trustees has the discretion to extend or shorten the speakers’ time limit
on agenda items, provided the time limit adjustment is applied equally to all speakers. As a
courtesy, please turn cell phones off or set them in the silent mode.
May 21, 2018
Page 2
Board of Library Trustees Meeting
V.CONSENT CALENDAR
All matters listed under CONSENT CALENDAR are considered to be routine and will all be
enacted by one motion in the form listed below. The Board of Library Trustees has received
detailed staff reports on each of the items recommending an action. There will be no separate
discussion of these items prior to the time the Board of Library Trustees votes on the motion
unless members of the Board of Library Trustees request specific items to be discussed and/or
removed from the Consent Calendar for separate action. Members of the public who wish to
discuss a Consent Calendar item should come forward to the lectern upon invitation by the
Chair.
A.Consent Calendar Items
Minutes of the April 16, 2018 Board of Library Trustees Meeting1.
MINUTES
Customer Comments2.
Monthly review of evaluations of library services through suggestions and requests
received from customers.
CUSTOMER COMMENTS
Library Activities3.
Monthly update of library events, services and statistics.
LIBRARY ACTIVITIES
Expenditure Status Report4.
Monthly expenditure status of the library's operating expenses; services, salaries and
benefits by department.
EXPENDITURES
Board of Library Trustees Monitoring List5.
List of agenda items and dates for monthly review of projects by the Board of Library
Trustees.
MONITORING LIST
VI.CURRENT BUSINESS
A.Items for Review
May 21, 2018
Page 3
Board of Library Trustees Meeting
Corona del Mar Branch Project Update6.
Library Services Director Tim Hetherton and Peter Tauscher of Public Works will
update the Board on the Corona del Mar Branch Library replacement project.
VI A 6 CDM
Carpet Replacement Project for Central and Mariners Branch Library7.
Staff requests that the Board review and approve a plan for the re-carpeting of the
Central Library and Mariners Branch Library. Staff recommends completing the
carpet installation for Central Library in phases during normal working business
hours. Staff recommends closing the Mariners Branch Library for the duration of the
installation project.
VI A 7 CARPET
Media Lab Update8.
Library Services Manager Natalie Basmaciyan will report on Media and Sound Lab
usage, resources and management.
VI A 8 MEDIA LAB
Lecture Hall Update9.
Chair Johnson-Tucker will provide an update on activities related to efforts to
integrate a lecture hall on the Central Library site.
Policy Review10.
Staff will propose a plan for the Board of Library Trustees to regularly review and
revise Library policies.
VI A 10 POLICY
Library Services11.
Report of Library issues regarding services, customers and staff.
B.Monthly Reports
Friends of the Library Liaison Report12.
Trustee update of the most recently attended Friends of the Library Board meeting.
May 21, 2018
Page 4
Board of Library Trustees Meeting
Library Foundation Liaison Report13.
Trustee update of the most recently attended Library Foundation Board meeting.
Witte Lectures Committee Liaison Report14.
Trustee update of the most recently attended Witte Lectures Committee's meeting.
VII.PUBLIC COMMENTS ON NON-AGENDA ITEMS
Public comments are invited on non-agenda items generally considered to be within the subject
matter jurisdiction of the Board of Library Trustees. Speakers must limit comments to three (3)
minutes. Before speaking, we invite, but do not require, you to state your name for the record.
The Board of Library Trustees has the discretion to extend or shorten the speakers’ time limit
on agenda or non-agenda items, provided the time limit adjustment is applied equally to all
speakers. As a courtesy, please turn cell phones off or set them in the silent mode.
VIII.BOARD/COMMITTEE/COMMISSION ANNOUNCEMENTS OR MATTERS WHICH
MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION,
ACTION OR REPORT (NON-DISCUSSION ITEM)
IX.ADJOURNMENT
DRAFT
CITY OF NEWPORT BEACH
Board of Library Trustees Newport Beach Public Library 1000 Avocado Avenue, Newport Beach, CA 92660
Meeting Minutes April 16, 2018 - 5:00 p.m.
I.CALL MEETING TO ORDER – Chair Johnson-Tucker called the meeting to order at
5:00 p.m.
II.ROLL CALL - Roll call by Administrative Support Specialist Elaine McMillion
Trustees Present: Chair Jill Johnson-Tucker, Vice Chair Janet Ray, Secretary Paul Watkins, Board Member Jerry King, Board Member Douglas
Coulter
Trustees Absent: None
Staff Present: Library Services Director Tim Hetherton Administrative Support Specialist Elaine McMillion
Assistant City Manager Carol Jacobs
Library Services Manager Natalie Basmaciyan Circulation & Technical Processing Coordinator Melissa Hartson
Support Services Coordinator Melissa Kelly Circulation & Technical Processing Coordinator Melissa Hartson Technical Processing Supervisor Julie Duncan
III.NOTICE TO THE PUBLIC
IV.PUBLIC COMMENTS
None
V.CONSENT CALENDAR
A.Consent Calendar Items
1.Minutes of the March 19, 2018 Board of Library Trustees Meeting
2.Customer Comments
Monthly review of evaluations of library services through suggestions and
requests received from customers.
Board Member Watkins understood Library Services Director Hetherton is attempting to locate an instructor for genealogy classes.
Chair Johnson-Tucker noted all recent customer comments have been positive.
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Board of Library Trustees Meeting Minutes April 16, 2018
Page 2
3.Library ActivitiesMonthly update of library events, services and statistics.
4.Expenditure Status ReportMonthly expenditure status of the library's operating expenses, services,salaries and benefits by department.
5.Board of Library Trustees Monitoring List
List of agenda items and dates for monthly review of projects by the Board
of Library Trustees.
Motion made by Board Member Coulter, seconded by Vice Chair Ray, and carried (5-0-0-
0)to approve the Consent Calendar.
AYES: Johnson-Tucker, Ray, Watkins, King, Coulter NOES: ABSTENTIONS:
ABSENCES:
VI.CURRENT BUSINESS
A.Items for Review
6.Library Materials Selection and Downloadable ServicesCirculation and Technical Processing Coordinator Melissa Hartson willprovide the annual update on Collection Development activities.
Circulation and Technical Processing Coordinator Melissa Hartson reported selection of
materials begins with the Library's Collection Development Policy. Each librarian is
responsible for a specific subject area of selection. Librarians utilize vendor information, publisher reputation, and popularity of an author's previous works, price, selection lists,
customer demand, and other tools to select materials. As materials are added to the
collection, materials are also removed from the collection. Recent changes to the collection include First in Series stickers, the Lucky Day collection, downloadable
audiobooks through Axis 360 and magazines through Flipster, and streaming video through Kanopy.
In response to questions, Circulation and Technical Processing Coordinator Hartson
explained that Library staff uses vendor lists and professional review journals to determine new subject areas to add to the collection. All new materials will be purchased for the new
Corona del Mar Branch. Approximately 13 staff work on collection development. The current budget amount for general materials is $619,740; with donations, the budget increases to $800,000-$1 million. Currently, $65,000 has been set aside specifically for
the Corona del Mar Branch collection. Generally one copy of a book is added to the Lucky Day collection and three or four are added to the general collection. Selection of materials
is a continuous process. Few materials are purchased at the end of the fiscal year so that
financial data can be finalized.
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Board of Library Trustees Meeting Minutes April 16, 2018
Page 3
Jim Mosher suggested the Collection Development Policy be placed on the website in a
web format with links to Library forms. Perhaps the public should have a larger role in the selection of materials as materials are purchased for public use. He inquired about Library patrons' direct access to materials in other libraries in Orange County and the state as
stated in the Collection Development Policy.
Chair Johnson-Tucker commented that Librarians utilize other sources in addition to
journals to develop the collection.
Circulation and Technical Processing Coordinator Hartson advised that the public can
suggest titles for the Library to purchase, and approximately 25-30 suggestions are submitted weekly. The request form is available on the Library's website.
Board Member Watkins did not believe the Board of Library Trustees should be involved in the selection of materials, but suggested that if a Trustee had a burning interest to
participate, he/she could be more involved in the collection development process if it would not impede the process. Chair Johnston-Tucker questioned whether the number of staff people determined trustee involvement in other jurisdictions. The Board of Library
Trustees receives a detailed report annually, and staff will provide a thorough tour of facilities and processes at a Trustee's request.
Technical Processing Supervisor Julie Duncan reviewed the process of purchasing materials from placing an online order through preparing catalog information and preparing materials for placement on the shelf. Shipments are opened on the day of
receipt, and individual materials are checked into the Library system within a day or two.
Jim Mosher inquired about competitive pricing of materials among vendors and the cost
for a vendor making materials shelf ready.
Technical Processing Supervisor Julie Duncan advised that pricing is significantly less
than retail. The Library pays a cost per item for shelf-ready materials.
7.Further Review of Library FinesLibrary Services Director Tim Hetherton will provide further information onNBPL Policies and procedures regarding library fines as requested by the
Board at their March 19, 2018 meeting.
Library Services Director Hetherton explained that a customer's account is frozen when
the customer owes $5 or more in fines. The number of frozen accounts changes daily as fines are paid and incurred daily. According to the Records Retention Policy, frozen accounts with a balance of less than $20 and inactive for three years are purged.
Customers whose accounts have been purged can apply for another Library card. Accounts with balances of $40 or more are submitted to a collection service, Unique
Management Services. Notices are sent to customers by mail and email. Customers with
frozen accounts cannot use a public computer, but they can access Wi-Fi. Library staff will negotiate the payment of fines in certain circumstances. An inactive account, whether
or not it has been frozen, is purged after three years of inactivity. Frozen accounts can be
quantified by address, customer type, amounts owed, or last activity. Staff has discussed denying customers with frozen accounts access to public computers when the customers
can read a book while in the Library without checking it out.
6
Board of Library Trustees Meeting Minutes April 16, 2018
Page 4
In answer to Board Member Watkins' inquiry, Library Services Director Hetherton preferred to retain the $5 threshold. The Library is a public amenity rather than a business. The consensus of the Board was to retain the $5 threshold.
8.Corona del Mar Branch Project Update
Library Services Director Tim Hetherton will update the Board on the
Corona del Mar Branch Library replacement project.
Library Services Director Hetherton reported that abatement work has begun at the closed
Branch. Sale of materials from the Corona del Mar Branch netted Friends of the Library more than $3,000. Branch Librarian Annika Helmuth and Library Clerk Haidee Barker are
assigned to Central Library until the Branch reopens. Story Times are being held at Grant
Howald Park and Community Youth Center; Songs and Stories are being held at Central Library. The book drop will be moved to the parking lot across from OASIS Senior Center,
where concierge service is available. The groundbreaking ceremony has been rescheduled to April 24, and demolition of the building will likely begin April 23. Peter Tauscher is the City contact person for the project. Library staff met with IT staff to discuss
outlets, connectivity, and Wi-Fi. Gary Bolin is the onsite project manager. Construction work may not begin prior to 7:00 a.m. during the week and 8:00 a.m. on Saturday.
Board Member King suggested Library staff present construction information to the Corona del Mar Residents Association.
Chair Johnson-Tucker recommended soundproofing be a primary concern because the fire station will be constructed above the Branch. Board Member Watkins suggested that
second story flooring for the fire station be soft materials to dampen sound on the first
floor.
9.Lecture Hall Update
Chair Johnson-Tucker will provide an update on activities related to effortsto integrate a lecture hall on the Central Library site.
Assistant City Manager Carol Jacobs advised that the architect has requested additional changes to the contract. Because of the terms of the contract, the architect may not be
willing to execute the contract.
10.Library Services
Report of Library issues regarding services, customers, and staff.
Library Services Director Hetherton indicated staff returned from the Public Library
Association conference in Philadelphia with good ideas about resources and services. Children's Services recently held an interesting and successful program to hatch
caterpillars.
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Board of Library Trustees Meeting Minutes April 16, 2018
Page 5
B.Monthly Reports
11.Friends of the Library Liaison Report
Trustee update of the most recently attended Friends of the Library Board
meeting.
Board Member Coulter shared the story of a volunteer finding $1,600 in a book at the
Friends' Corona del Mar book sale. After nine months, the Friends' revenue totals $166,000, which is 8 percent more than the 2017 total for nine months. Book sales
through Amazon.com are proceeding nicely. The number of Friends members now stands
at 885. The Friends continue to work on 2/$1 book sales and increasing revenue from the recycling program.
12.Library Foundation Liaison ReportTrustee update of the most recently attended Library Foundation Board
meeting.
Board Member Coulter attended the Library Foundation meeting for Chair Johnson-
Tucker. The Foundation approved rules and postponed discussion of the lecture hall until Chair Johnson-Tucker could be present.
Toby Larson, NBPL Foundation Board Member, noted Dorothy Larson's term as Chair of the Foundation Board will end on July 1. Cathy Voreyer will be the next Chair. Library Live guest speaker Colson Whitehead is scheduled for April 18. Masha Gessen is
scheduled to speak on April 27 and 28.
13.Witte Lectures Committee Liaison Report
Trustee update of the most recently attended Witte Lectures Committee'smonthly meeting.
Vice Chair Ray reiterated that Masha Gessen will speak as the final Witte Lecture on April 27 and 28. The Foundation is seeking sponsors and speakers for the next series of Witte
Lectures.
VII.PUBLIC COMMENTS ON NON-AGENDA ITEMS
Jim Mosher commented that closing Central Library for events inconvenienced customers.
VIII.BOARD OF LIBRARY TRUSTEES ANNOUNCEMENTS OR MATTERS WHICHMEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION,ACTION OR REPORT (NON-DISCUSSION ITEM)
None
IX.ADJOURNMENT – 6:17 p.m.
8
COMMENT #
Date Received
Source of Comment
Staff Member
Staff Member Title
Date Responded to Customer
1
4/2/2018
Email
Natalie Basmaciyan
Library Services Manager
4/6/2018
2
4/4/2018
Comment Card
Natalie Basmaciyan
Library Services Manager
4/6/2018
3
4/10/2018
Comment Card
Rebecca Lightfoot
Mariners Branch Librarian
N/A
4
4/11/2018
Email
Natalie Basmaciyan
Library Services Manager
4/17/2018
Thank you NBPL for providing excellent library services. Special thanks to
Mariners; Alex, Claire, Debbie, Liz, Piers, Richard, Shelley. Happy Library
Week.
This comment card was anonymous so Rebecca was unable to
send a reply.
Thank you for completing a customer comment card regarding
the Newport Beach Public Library’s services. We appreciate the
positive feedback and community engagement. Please let me
know if we may be of any assistance. Sincerely
NEWPORT BEACH PUBLIC LIBRARY CUSTOMER COMMENTS
APRIL 2018
COMMENT RESPONSE
Thank you for contacting the Newport Beach Public Library
regarding the opening for Uncommon Grounds. The reception is
tomorrow, Saturday April 7th at the Central Library at noon.
Please let me know if you need anything else. Sincerely.
Do you have a formal opening featuring a reinterpretation of the book by 25
UCI student artists?
I found a newspaper photo from November 1952 that we think is my
husband's brother's former wife (both are now deceased). Her name was
Carole Chick and none of the family knew that she once lived in California.
Do any personnel records still exist from that period that would give us
more information? I'll be happy to send the newspaper photo given an
email address I can attach it to. From the notation below the photo, it
seems the library had just finished a renovation and was reopening. We
think her husband at the time was a Marine, so perhaps was stationed
close by. As the unofficial family genealogist, I will be grateful for any help
you can give.
Thank you for contacting the Newport Beach Public Library
regarding this request for information on a former employee.
Staff conducted a comprehensive search of our resources and
could not locate a photograph. I contacted the City's Human
Resources department to inquire whether they have any records,
to no avail. The City's personnel records are kept for 6 years.
Hannah, one of our Local History librarians, did find that a
remodeled library building opened on November 28, 1952, but
there was not a photo to accompany the article. Please let me
know if we may be of further assistance with your inquiry.
Sincerely.
Love all of it from Literacy Program staff, Media Lab ***** Ebooks. Its all
the best. The one and only, better than the best college library.
19
COMMENT #
Date Received
Source of Comment
Staff Member
Staff Member Title
Date Responded to Customer
COMMENT RESPONSE
5
4/19/2018
Email
Melissa Hartson
Circ & Tech Processing Coordinator
4/20/2018
6
4/23/2018
Email
Library Admin Team
N/A
N/A
We appreciate your use of the library and concern for socializing
and talking during storytimes. We do get large crowds for our
storytimes here at Central and my staff and I are exploring ways
to engage the adults during the program and minimize
interruptions. Since you are familiar with CDM programs I wanted
to make sure that you were aware that during the time CDM is
closed for construction we are offering two storytimes at the CYC
Recreational Center in Grant Howald Park to accommodate those
of you who attended those programs. A Books & Babies
storytime is held there every Tuesday at 10:30 am and a
Preschool Storytime is offered on Thursday at 11:45 am. It is the
goal of the staff here to make sure that you have a positive library
experience at all locations. Again, thanks for the concern and
suggestion and hope that you and your children continue to join
us throughout the week.
I can't tell you how wonderful the Dali Ensemble was. What a great event!
As far as I could tell, the whole audience (the place was packed) was
enthralled. Thank you so very much for sponsoring events such as this
one.
No contact info given.
Hello to all librarians that we appreciate so much, Since our beloved Ms.
Janice no longer works at CDM and the branch is closed; we visit the main
library alot and will continue through out the summer. We love attending
storytime and all special events and shows. Would it be possible that all
librarians explain/request at the main library for all adults to seat next to
their children without talking or socializing. We value the librarians and
their work so very much, but we share the library with sooo many children
and adults that it is very hard to be attentive. Thank you!!! Kind Regards.
210
COMMENT #
Date Received
Source of Comment
Staff Member
Staff Member Title
Date Responded to Customer
COMMENT RESPONSE
7
4/23/2018
Email
Greg Johnson
Library Assistant
4/23/2018
#7 Continued Greg, Thanks for reaching out. This is great information and sounds similar
to our implementation. We have a couple of spaces like this in our system
presently, but one of the challenges we are facing is how we can expand
our offerings in an open space at our main branch and isolate sound as not
to disturb other patrons. I am really encouraged by patron engagement with
what we have so far and know we can do even better. I am reaching out to
see how other library systems handle this. How does your sound lab
address the controlling of ambient noise and or vocal recording? Do you
have a dedicated space or modular enclosure for the lab? How is it
physically arranged? We are looking at modular enclosures but have to
navigate things like fire suppression and meeting emergency egress code.
Thank you for your response!
Our Sound Lab is it’s own room within our Media Lab. It is treated
so it is sound-resistant. Most sounds cannot be heard outside of
the lab. Sound bleeds through a window in the door but it is very
little. Customers who make audible noise that is disruptive to
customers or staff are addressed with the general-use policy of
the library. If you have an open space, you might enforce
headphone usage. You might be looking at an editing/post-
production station rather than recording, if noise will be an issue.
There is a desk, table and chairs in the lab. Equipment is
arranged on top.
Natalie asked me to reach out to you. I am happy to hear that
Dayton is looking into a space for audio production. The following
is from our website: The Sound Lab is equipped with the
hardware and software to suit your audio needs, be it editing an
album or recording. The Sound Lab includes an iMac computer
station, Universal Audio Apollo Quad, ProTools 11, Axiom 49
MIDI keyboard, M-Audio M-Track Plus, an Audio Technica
AT2020, AT4047MP and Shure SM57 Microphone, and a Fender
Super Champ XD amplifier. More information is here:
http://www.newportbeachlibrary.org/services/media-lab
Customers use Garageband or Pro Tools, mainly. Logic X is
gaining popularity and approved for installation. Given the high-
volume of online reservations and familiarity of Garageband and
Pro Tools, we have not installed Logic X just yet. We have two
customers in-mind for this space: Entry-level and
Intermediate/Advanced. Entry level customers generally use the
M-Track interface and Garageband. These are designed for entry
level users and have a lower price that makes replacement
easier. One of our M-Tracks quit working so we easily replaced it.
Staff provides overviews, quick-start guides and access to
Lynda.com for tutorials. The Apollo Quad is for
Intermediate/Advanced users who gravitate toward Pro Tools.
Can you think of any specifics that you’d like me to answer? You
mentioned a Vocal Booth. That is a great idea for your space. I’d
be happy to email or discuss anything over the phone. Feel free
to call me.
Hello, The Dayton Metro Library system is looking to build an
editing/recording space that sounds similar to what you are doing. Can
someone there give me a quick overview on how and what you chose for
this space? (particularly if a vocal booth is involved.) Thanks.
311
COMMENT #
Date Received
Source of Comment
Staff Member
Staff Member Title
Date Responded to Customer
COMMENT RESPONSE
8
4/23/2018
Email
Jeremy Rodriguez
Library Assistant
4/23/2018
9
4/23/2018
Comment Card
Debbie Walker
Youth & Branch Services Coordinator
4/24/2018
10
4/27/2018
Email
Debbie Walker
Youth & Branch Services Coordinator
4/27/2018
11
4/27/2018
Email
Debbie Walker
Youth & Branch Services Coordinator
4/30/2018
Don't like the new Luck Day collection location. Like carousel better.I was given your comment regard regarding the location of the
Lucky Day Collection. You stated that you liked the carousel
better. As this collection is fairly new to the library we are still
making the determination as to which location would work best for
the Lucky Day books. Although we do not plan on moving the
items down to the first floor again we are interested in feedback
and comments from users to help us decide what location would
best highlight the Lucky Day Collection. Again, we do appreciate
your input and use of the library.
We really enjoy storytime with Ms. Liz. She is lively, involved, and comes
up with fun weekly relevant themes.
I received the form you left praising Liz for her storytimes. You
mentioned that she was “lively, involved and came up with fun
weekly and relevant themes.” We appreciate your use of the
library and that you took the time to acknowledge Liz in such a
positive manner. The staff here at the Library take pride in their
customer service and Liz strives every week to make her Books &
Babies storytime fun and meaningful for children and adults alike.
I will make sure to share your comments with Liz. Again, thanks
for taking the time to contact us and for your use of the library.
Material Selection Suggestion: Dreams and Daggers by Cecile Mclorin
Salvant. Wow! Thank you.
Good afternoon. Thank you for the CD suggestion of Dreams
and Daggers by Cecile McLorin Salvant. The library currently
owns this CD and I have placed a hold on it for you. It is now on
the hold shelf under your last name. We also carry her previous
release "For One To Love" if you were interested.
http://millennium.newportbeachlibrary.org/record=b1300243
Thank you!
Good afternoon, I have the JVC camcorder (from tech toys) that is due
today. However, I noticed the Mariners library (which is where I checked
out the camcorder) closes today at 5pm. Can the camcorder be returned to
any Newport Beach branch library, or only Mariners?
It is actually the Central Library that is closing today at 5:00 pm
due to a special program. The Mariners Branch closes at 6:00
pm as usual. To answer your other question though regarding
where you may return Tech Toys…you may return the camcorder
to any of the Newport Beach Library branches. When the item is
checked in the computer system makes sure it gets returned to
the correct location. We appreciate your question and use of the
Library and Library materials.
412
NEWPORT BEACH PUBLIC LIBRARY
To: Board of Library Trustees
From: Tim Hetherton, Library Services Director
Re: Report of Library Activities – May 21, 2018 Meeting
_________________________________________________________________________________
TIM HETHERTON, LIBRARY SERVICES DIRECTOR
“Everything you need for better future and success has already been written. And guess what?
All you have to do is go to the library.”
–Henri Frederic Amiel
The industry of human happiness
One of the best things about being the Library Services Director for the City of Newport Beach is
meeting customers from the community and listening to them explain how much they love our
library. While I love hearing these stories, I am also reminded that NBPL is only as strong as the
support it receives from the community. When I work with customers who are less than satisfied
with the Library, I have learned to listen to their concerns, consider them, and address them.
Remaining open to criticism and avoiding a dismissive attitude are especially important in our
“house of ideas”. We need to engender the support of these customers as well. Challenges
often lead to personal and professional growth. I often tell staff that when it comes to
customers, we only say “no” when the answer really is “no”.
Our mission statement speaks to our aspiration that the Library "is the cultural, educational, and
informational heart of Newport Beach”. We are often the first and sometimes the only contact
the public has with the City. First impressions are everything, and we train staff to create a
positive and welcoming environment. Our Library has many trained professionals who steer
customers toward quality, dependable resources, superb collections, and engaging programs.
We may be Librarians, Clerks, and Pages, but we all are gainfully employed in the industry of
human happiness.
We open our doors daily to offer an environment where people of all ages, backgrounds, and
cultures can find a welcoming and supportive environment in which users can engage in lifelong
learning, creativity and discovery. We provide access to information, ideas and experiences that
make Newport Beach a better place to live, work and play. Everyone is welcome here.
Wheelhouse list for Library Trustees:
Dorothy Larson reception
Date: June 9, 6:00 p.m.
Location: Bamboo Courtyard, Central Library
The Library Foundation is hosting a reception for Dorothy Larson, whose term as Chair of the
Newport Beach Public Library Foundation will end in July.
13
Newport Beach Art Exhibition
Date: June 16, 1:00 p.m. - 6:00 p.m.
Location: Newport Beach Civic Center Community Room
The Newport Beach City Arts Commission hosts their flagship event, the 54th Annual Newport
Beach Art Exhibition at the Newport Beach Civic Center. The one-day juried event features
over 250 works of art, including painting, mixed media, sculpture and photography. The event is
open to the public, giving art lovers the opportunity to view and purchase quality original artwork
and enjoy an afternoon with food and live entertainment.
NATALIE BASMACIYAN, LIBRARY SERVICES MANAGER
Staffing
Library Assistant/Full Time Chris Hennigan completed his training in Reference and Adult
Services at the Central Library. Chris will be completing the passport training to participate as
an Acceptance Agent for NBPL. Library Assistant/Part Time Melonda Moss and Rokhsan
Shafiei joined NBPL. They are completing their training in Reference and Adult Services.
Melinda will be assigned to the Central Library and Rokhsan will be assigned to the Mariners
branch library.
Annie Spence Event
On April 12th, NBPL welcomed author Annie Spence for an evening program featuring readings
from her book, Dear Fahrenheit 451: Love and heartbreak in the stacks: A librarian’s love letters
and breakup notes to the books in her life. Ms. Spence, a public librarian in Michigan, spoke
passionately about the profession, especially the librarian’s role in helping customers find their
voices in society. NBTV filmed the program, and the link to view the program is now live via the
City’s website. The program was generously funded by the Friends of the Library in celebration
of National Library Week.
NBPL Bingo
20 people completed the first NBPL Bingo activity. Participants received a mini booklight upon
completing the Bingo sheet. Staff plans to highlight other services, such as databases, on
subsequent Bingo sheets. The activity ran the month of April.
MELISSA KELLY, SUPPORT SERVICES COORDINATOR
Facilities
We had a leaky sprinkler pipe in the high ceiling of the Children’s room at the Mariners Library.
The repair involved bringing in a lift, draining the fire sprinkler system, replacing the section of
pipe and sealing it. Since school was out for Spring Break in mid-April, we closed off the school
side of the room on Wednesday, April 18 and the work was completed in one day.
Transitions & Training
At the beginning of April, I gave basic training to various staff members on handling the Library’s
financial accounts and contracts. I foresee a smooth transition in the near future.
14
DEBBIE WALKER, BRANCH AND YOUTH SERVICES COORDINATOR
Branches
National Library Week (NLW) was celebrated at all locations with special programs and guests
at storytimes. Mariners hosted a very popular animal show presented by Wild Wonders and
Board of Library Trustee Paul Watkins was the guest reader for Preschool storytime. At Balboa,
Board of Library Trustee Janet Ray helped to host Preschool Storytime on Tuesday, April 10
and City Council Member Diane Dixon helped to present Books & Babies on Wednesday, April
11.
Books & Babies and Preschool storytimes scheduled at CYC to accommodate CDM Branch
customers began during National Library Week. These have been well received and
appreciated by the CDM regulars. The test proctoring service done at CDM was shifted to the
Balboa Branch where nine exams were proctored during the month. By mid-April the structures
housing the CDM library and fire station were leveled and on Tuesday, April 24 City staff,
members of City Council, the Board of Library Trustees and local residents assembled on the
construction site for the official groundbreaking ceremony. It was a beautiful day to share the
excitement and anticipation regarding the new facility which should be completed by July, 2019.
In Branch personnel news, part-time Library Assistant Leah Duffy assigned to Mariners gave her
notice in early April. Leah had recently earned her MLS degree and took a full-time position with
Orange County. PT Library Assistant Duncan Kistler was transferred from Central to Mariners
to help fill the spot while newly hired PT Library Assistant Rokhsan Shafief will begin her
assignment at Mariners after a two-week training period at Central.
Youth Services
Honored NLW storytime guests at Central included Councilmember Will O’Neill at Pajama
Storytime on Monday, April 9, Board of Library Trustee member Doug Coulter at Toddler
Storytime on Wednesday, April 11 and Assistant City Manager Carol Jacobs (along with her
own surprise special guest: Fire Chief Chip Duncan) at Preschool storytime on Thursday, April
12. The commitment made by the special storytime guests at all locations for NLW was very
much appreciated. NLW wrapped up at Central Library in a big way with a Physic’s Fun show
which was very well attended (over 150 in all) and enthusiastically received by those in
attendance.
Teen Services
YAAC members discussed volunteer opportunities available in the coming months including
Summer Reading Program. The first of three College Planning programs for high school
students and parents was held on Tuesday, April 3 and covered the topic of college planning for
Freshmen and Sophomores.
15
MELISSA HARTSON, CIRCULATION AND TECHNICAL PROCESSING COORDINATOR
Staffing
A recruitment for a Full-Time Library Clerk I opened at the end of the month. The written exam
and oral interviews are scheduled for May.
We finalized a start date for one of two Library Page candidates. Katherine Robbie will join our
team at the beginning of May. We are still waiting on pre-employment paperwork, background
and fitness results for a second candidate.
Training
I hosted our quarterly clerk training this month. We held a brainstorming session for features we
want to see in a new ILS. Stuart Sherman, Library Clerk II, spoke about opportunities to
promote library services. Our Technical Processing Library Support Supervisor, Julie Duncan,
highlighted our audiobook physical processing and I conducted a brief demonstration of our
Lynda.com database.
16
Proquest Articles Retrieved
July Aug Sept Oct Nov Dec Jan Feb March April AVG.
Business Databases 430 196 125 282 1269 803 559 721 989 2038 741
Newspapers--Current 595 303 600 502 582 1539 1400 930 894 618 796
Newspapers--Historical 627 352 1741 1547 1453 3086 1845 2679 2623 1415 1737
Magazines 6 6 26 42 155 277 123 180 400 194 141
Database FY Comparisons
JUL AUG SEP OCT NOV DEC JAN FEB MAR APR YTD
17/18 2017 2017 2017 2017 2017 2017 2018 2018 2018 2018
Tracked by #searches
Ancestry 3989 3234 2107 716 968 1128 812 1016 404 1222 15596
A to Z Databases 175 274 239 480 655 321 566 343 789 1409 5251
AskART 28 287 59 64 38 41 34 66 44 73 734
BioResCtr* 15 39 59 43 163 46 72 102 127 70 736
FoF Ancient Hist 18 47 42 11 47 12 24 64 29 215 509
GDL 27 17 10 3 11 13 14 25 89 92 301
GVRL 33 52 72 147 271 124 81 78 600 225 1683
HeritageQuest 3049 1852 2302 1558 2304 2487 1431 711 1135 2202 19031
Kids InfoBits 53 4 25 63 31 10 5 9 22 81 303
Lynda.com 21181 25073 17173 8077 7293 6508 7251 7368 6496 6405 112825
LitResCtr 21 105 37 27 94 143 28 33 206 943 1637
Opposing Vpts* 140 45 55 775 1681 681 212 263 1357 296 5505
Nat Geo 20 20 12 11 25 20 14 13 32 30 197
Nat Geo Kids 11 10 9 22 40 6 14 3 121 38 274
NoveList Plus 176 185 216 176 136 129 159 109 257 199 1742
NoveList K-8 Plus 28 21 106 88 11 8 46 9 14 92 423
ProQuest 1322 875 1462 1668 3744 6739 6509 2931 3463 3138 31851
Ref USA Bus. 1907 1469 1459 7587 6303 3903 3034 2906 3030 3013 34611
Ref USA Res.* 41 58 96 181 101 118 34 74 74 86 863
ScienceFLIX 15 6 10 13 36 13 7 40 11 7 158
Tumblebooks 51 116 184 265 234 359 211 341 451 399 2611
World Book Online 8 45 22 24 34 28 31 42 43 52 329
Tracked by #sessions
Cypress Resume 11 12 10 5 10 14 8 5 10 11 96
Kanopy 64 338 286 388 325 1401
Testing & EdRefCtr 46 82 45 62 52 78 54 53 51 55 578
Universal Class 133 111 205 129 47 28 57 101 171 120 1102
Tracked by #page views
Consumer Reports 1405 1133 1158 2070 1909 1765 520 1645 1586 13191
CultureGrams 239 561 161 331 160 406 443 190 540 397 3428
Morningstar 22380 3474 16425 46200 2934 2862 7521 7025 5357 464 114642
NetAdvantage 2964 2624 2879 3427 2569 X 1773 1556 1815 2273 21880
RealQuest 248 1014 81 19 99 20 111 173 143 183 2091
Value Line 14635 15129 16918 18108 15339 14118 16807 15018 13958 15607 155637
Tracked by Hours Used
Rosetta Stone 66.7 42.3 22.4 57.4 20.3 36.2 34 28.9 28.5 54.5 391.2
Notes:
*No Data for NetAdvantage for December 2017 due to platform migration to Capital IQ.
*Kanopy officially launched at the beginning of 2018. Sessions equal the number of video plays.
17
Apr-18 YTD 17/18 YTD 16/17
BALBOA 6,098 61,178 65,693
CdM 284 31,005 41,231
MARINERS 28,237 286,151 300,498
CENTRAL 69,309 707,780 715,470
Ebooks/Emagazines 11,237 103,609 96,544
TOTAL 115,165 1,189,723 1,219,436
MAY 17 121,702
JUN 17 123,502
JUL 17 135,639
AUG 17 129,109
SEP 17 117,807
OCT 17 120,348
NOV 17 113,587
DEC 17 106,451
JAN 18 119,751
FEB 18 107,236
MAR 18 124,029
APR 18 115,165
TOTAL 1,434,326
12 Month Comparison
NEWPORT BEACH PUBLIC LIBRARY - APRIL 2018
CIRCULATION
BALBOA
CdM
MARINERS
CENTRAL
Ebooks/Emagazines
100,000
105,000
110,000
115,000
120,000
125,000
130,000
135,000
140,000
145,000
150,000
155,000
160,000
MAY 17 JUN 17 JUL 17 AUG 17 SEP 17 OCT 17 NOV 17 DEC 17 JAN 18 FEB 18 MAR 18 APR 18
1701476
1575518
1818709
1588822
1582953
1582914
1598265
1610818 1529391
1464640
1250000
1375000
1500000
1625000
1750000
1875000
2000000
FY 07/08 FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17
CIRCULATION
18
Apr-18 YTD 17/18 YTD 16/17
BALBOA 354 4,027 4,837
CdM 0 3,865 4,770
MARINERS 2,592 28,252 29,654
CENTRAL 9,807 93,172 92,712
TOTAL 12,753 129,316 131,973
12 Month Comparison
MAY 17 11,249
JUN 17 13,927
JUL 17 14,049
AUG 17 14,220
SEP 17 13,642
OCT 17 13,571
NOV 17 12,281
DEC 17 11,095
JAN 18 13,313
FEB 18 12,649
MAR 18 11,743
APR 18 12,753
TOTAL 154,492
NEWPORT BEACH PUBLIC LIBRARY - APRIL 2018
REFERENCE
BALBOA
CdM
MARINERS
CENTRAL
0
3,000
6,000
9,000
12,000
15,000
18,000
21,000
24,000
MAY 17 JUN 17 JUL 17 AUG 17 SEP 17 OCT 17 NOV 17 DEC 17 JAN 18 FEB 18 MAR 18 APR 18
178028
181315
211742
199880
191567
184260
190391
168496
162510
157149
120000
140000
160000
180000
200000
220000
240000
FY 07/08 FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17
REFERENCE
19
Apr-18 YTD 17/18 YTD 16/17
BALBOA 3,510 36,723 40,208
CdM 0 25,343 31,479
MARINERS 23,259 217,313 208,802
CENTRAL 88,826 674,939 633,480
TOTAL 115,595 954,318 913,969
12 Month Comparison
MAY 17 95,830
JUN 17 92,307
JUL 17 99,269
AUG 17 98,764
SEP 17 96,636
OCT 17 88,092
NOV 17 88,082
DEC 17 86,211
JAN 18 93,209
FEB 18 88,450
MAR 18 100,010
APR 18 115,595
TOTAL 1,142,455
NEWPORT BEACH PUBLIC LIBRARY - APRIL 2018
CUSTOMERS SERVED IN LIBRARY
BALBOA
CdM
MARINERS
CENTRAL
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
160,000
170,000
MAY 17 JUN 17 JUL 17 AUG 17 SEP 17 OCT 17 NOV 17 DEC 17 JAN 18 FEB 18 MAR 18 APR 18
1239790
1200664
1258585
1258902 1131330
1074933
1399841
1256238
1209719
1102106
600000
775000
950000
1125000
1300000
1475000
1650000
FY 07/08 FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17
CUSTOMERS SERVED IN LIBRARY
20
Apr-18 YTD 17/18 YTD 16/17
BALBOA 174 1,420 1,253
CdM 0 5,129 6,145
MARINERS 1,159 11,425 10,583
CENTRAL 5,042 35,846 38,222
TOTAL 6,375 53,820 56,203
12 Month Comparison
MAY 17 6,136
JUN 17 8,118
JUL 17 7,984
AUG 17 4,783
SEP 17 6,216
OCT 17 5,556
NOV 17 4,793
DEC 17 3,722
JAN 18 4,152
FEB 18 5,177
MAR 18 5,107
APR 18 6,375
TOTAL 68,119
PROGRAM ATTENDANCE
NEWPORT BEACH PUBLIC LIBRARY - APRIL 2018
BALBOA
CdM
MARINERS
CENTRAL
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
MAY 17 JUN 17 JUL 17 AUG 17 SEP 17 OCT 17 NOV 17 DEC 17 JAN 18 FEB 18 MAR 18 APR 18
41987
43419 28680 53534
51570
51894
49977
64473
67646
69922
0
15000
30000
45000
60000
75000
90000
FY 07/08 FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17
PROGRAM ATTENDANCE
21
LIBRARY EXPENDITURES 2017-2018
(July, 2017 through April, 2018)
ACCOUNT DESCRIPTION
ORIGINAL
APPROP
REVISED
BUDGET
YTD
EXPENDED
L
A
S
T
MONTHLY
EXPENDED
AVAILABLE
BUDGET
I SALARY & BENEFITS
SALARY FULL-TIME REGULAR 2,718,341 2,718,341 2,084,220 201,537 634,121
SALARY PART-TIME 994,727 1,056,389 646,326 60,611 410,063
BENEFITS 2,297,473 2,297,473 1,852,747 226,434 444,726
SALARY & BENEFITS TOTAL 6,010,541 6,072,203 4,583,293 488,582 1,488,910
II MAINT & OPERATION
PROFESSIONAL SERVICE*137,577 137,577 79,829 680 57,748
UTILITIES 274,350 274,350 245,607 17,076 28,743
PROGRAMMING 5,500 14,300 2,833 158 11,467
SUPPLIES**82,170 84,122 68,200 3,662 15,922
LIBRARY MATERIALS 619,740 621,881 603055 51,232 18,826
FACILITIES MAINTENANCE 174,747 175,271 145,918 15,986 29,353
TRAINING AND TRAVEL 15,075 17,352 9,269 3,849 8,083
GENERAL OPERATING EXPENSES***24,200 25,101 14,560 1,310 10,541
PERIPHERALS 7,500 7,500 123 0 7,377
INTERNAL SERVICE FUNDS 993,745 993,745 828,121 82,812 165,624
OFFICE EQUIPMENT 2,000 2,000 0 0 2,000
MAINT & OPERATION TOTAL 2,336,604 2,353,199 1,997,515 176,765 355,684
LIBRARY BUDGET TOTAL 8,347,145 8,425,402 6,580,808 665,347 1,844,594
*PROFESSIONAL SERVICES - INCLUDE OUTSIDE PRINTING, JANITORIAL, WINDOW SERVICE,
**INCLUDES OFFICE , PROCESSING AND JANITORIAL SUPPLIES
***INCLUDES, ADVERTISING, DUES, EVENT INSURANCE
22
Previous
Agenda Date AGENDA ITEM Scheduled
Agenda Date
Ongoing Corona del Mar Branch Project Update Ongoing
Ongoing Lecture Hall Update Ongoing
May 15, 2017 Media Lab Update May 21, 2018
May 15, 2017 Marketing Update & Social Networking Update June 18, 2018
Jun 19, 2017 Branch Update - Corona del Mar Jun 18, 2018
Jun 19, 2017 Financial Report Comparison of Beginning Budget to End of the Year Amended Budget (Every June)Jun 18, 2018
Jun 19, 2017 Adult and Reference Services Update Jun 18, 2018
Jul 17, 2017 Statistical Comparison Report of Peer Libraries/Meeting Spaces Jul 16, 2018
Jul 17, 2017 Election of Board of Library Trustees Officers/Trustee Liaisons Jul 16, 2018
Jul 17, 2017 Proposed Library Closures for Winter Holidays 2018 Jul 16, 2018
Aug 21, 2017 Information Technology Update Aug 21, 2018
Sep 18, 2017 Literacy Program Update Sep 17, 2018
Oct 16, 2017 Branch Update - Mariners Oct 16, 2017
Oct 16, 2017 Youth Services Update Oct 16, 2017
Jan 16, 2018 Review Holidays / Meeting Schedule Jan 22, 2019
Jan 16, 2018 Newport Beach Public Library eBranch & Database Review Jan 22, 2019
Feb 27, 2018 Annual Budget - Preliminary Review Feb 27, 2018
Feb 27, 2018 Arts & Cultural Update Feb 27, 2018
Mar 19, 2018 Branch Update - Balboa Mar 18, 2019
Mar 19, 2018 Annual Budget - Approval Mar 18, 2019
Mar 19, 2018 WiFi Usage Compared to Other Libraries Mar 18, 2019
Mar 19, 2018 Assign a Lecture Hall Capital Campaign Committee Mar 18, 2019
Mar 19, 2018 Review of San Diego Library's Proposed Library Fines Policy Mar 18, 2019'
Apr 16, 2018 Library Material Selection & Downloadable Services Apr 15, 2019
Apr 16, 2018 Further Review of Library Fines Apr 15, 2019
Oct 10, 2006 Newport Beach Public Library Internet Use Policy
Oct 10, 2006 Library Gift and Donor Policy
Oct 10, 2006 City Council Policy Manual # I-7 - Library Meeting Rooms
Sep 27, 2011 Newport Beach Public Library Collection Development Policy
Sep 27, 2011 Children in the Library
Sep 27, 2011 City Council Policy Manual # I-1 - Library Service Policy
Feb 3, 2014 Newport Beach Public Library Gift Policy
Feb 6, 2012 Expressive Activity Areas Library Policy For Use of the Library Grounds
May 12, 2015 Newport Beach Public Library Use Policy
Feb 27, 2018 Circulation Policy
BOARD OF LIBRARY TRUSTEES MONITORING LIST
POLICY REVIEW
23
_____________________________________________________________________________________
DISCUSSION:
GROUNDBREAKING: On Tuesday, April 24, at 2 p.m., the City hosted a groundbreaking ceremony for the
new facility. The event was well attended by City Council, the Board of Library Trustees, City staff, and
interested members of the public.
PROGRAMMING: Youth and Branch Services Coordinator Debbie Walker reports that children’s
programming at the Community Youth Center has gone smoothly with solid attendance. We are very
grateful to the Recreation Department for helping us maintain a presence in Corona del Mar during the
project. The Library is offering “Books and Babies” on Tuesdays at 10:30 and “Preschool Storytime”
Thursdays at 11:45. The hugely popular “Songs and Stories” program has been moved to the Central
Library on Fridays at 10:30 where it continues to draw large crowds.
TO: BOARD OF LIBRARY TRUSTEES
FROM: Library Services Department
Tim Hetherton, Library Services Director
949-717-3810, thetherton@newportbeachca.gov
PREPARED BY: Tim Hetherton, Library Services Director
TITLE: Corona del Mar Branch Project Update – April 2018
24
BOOK DROP: Library and MOD staff installed the CDM book drop at the corner of 5th & Marguerite, near
the temporary fire station and across the street from OASIS. It is presently open for use. The drop slot
opens into the parking lot so people will drive into the lot rather than stop on the street. Staff will
empty the drop every day Monday through Friday.
SOUND INSULATION: As a shared facility, the Branch Library/Fire Station couples two different City
services in one building. Naturally, there is some concern that the sound emanating from a bustling fire
station may disrupt quieter library activities. I consulted City Public Works who advise that there will be
sufficient sound insulation for the following reasons:
The sleeping area for Fire Department staff is located above the library so noise above the public
area should be minimal. Most of the noise will come from kitchen/dinning/living areas that are
above the fire station and maintenance rooms;
Plan details show that the space between the first and second floor have sound batt insulation
for noise dampening;
Plan details also show two layers 5/8” acoustic enhanced gypsum board, which is a sound-
deadening drywall;
The ceiling tiles will also have noise dampening quality;
Lastly, all ceiling penetrations – fixtures, ducts, etc. - will be caulked and sealed.
As a result, normal noise should not be factor.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
25
RECOMMENDATION:
Staff requests that the Board review and approve a plan for the re-carpeting of the Central Library and
Mariners Branch Library. Staff recommends completing the carpet installation for Central Library in
phases during normal working business hours. Staff recommends closing the Mariners Library for the
duration of the installation project.
FISCAL IMPACT:
Through the Facilities Maintenance Fund, Public Works is providing the funding to install carpet in
selected areas in Central Library and the entire Mariners Branch.
DISCUSSION:
With the exception of the Popular Library and Media/Sound Lab area, new carpet was last installed in
the Central Library in 2006. The carpet that was added during the Central Library expansion in 2013 has
not worn well, due to its composition and color, which is easily stained, difficult to clean, and lacking in
durability.
The Mariners Branch, which opened in 2006, is also overdue for re-carpeting, as that facility has never
been re-carpeted.
The installers can complete the project at Central during regular public service hours in phases, with
areas temporarily cordoned off from public access. Work is scheduled for June 25 - July 11.
Installation will be accomplished in the following phases:
Phases 1-2: Children’s area
Phases 3-4: 1st floor media room, sound lab, conference room and foyer
Phase 5-8: 2nd Floor (East side)
Phase 9: 2nd Floor circulation area
Phase 10-12: 2nd floor (West side)
Book stacks will be moved in the children’s section only. Carpet will go around the stacks on the second
floor. Staff will remove the books on the bottom of the shelves to allow carpet to go under the stacks.
Restrooms on the second floor will remain open during the project.
Mariners Branch, however, poses a set of unique issues. While maintaining uninterrupted public service
has always been a guiding principle for NBPL, installing carpet during at night and reopening the
Mariners Branch is not possible. After a meeting with the project contractors, Steel Installers West,
TO: BOARD OF LIBRARY TRUSTEES
FROM: Tim Hetherton, Library Services Director
949-717-3810, thetherton@newportbeachca.gov
PREPARED BY: Tim Hetherton, Library Services Director
TITLE: Carpet Replacement Project for Central and Mariners Branch Library
26
Interfinish, and Tandus Centiva, and representatives from Public Works, it has become apparent that the
plan to lay carpet Mariners at night after public service hours is unfeasible. Because the installers will be
moving shelves and furniture from one area of the branch to another, it is impossible to reassemble the
public areas in time for the facility to open for public service. Areas of the branch will be used to stage
shelving, furniture, and installation equipment. This will impede access to resources and collections and
create conditions for the public in which safety becomes a concern.
The installers and movers will need 14 consecutive working days to complete the project. In this
scenario, the Mariners Branch would close on Saturday, July 14 and re-open on Saturday, July 28.
Displaced staff from the Mariners Branch will assist in inventorying the Central Library collection in
preparation for the implementation of the new ILS. Mariners’ staff will also assist with evaluating
donations, weeding materials in Children’s services, and shifting the mystery collection.
During the Mariners closure, 2 staff members will be assigned to the branch from 9 a.m. to 5 p.m. so the
public can pick up holds.
Pending Board approval, staff will ensure that the public will receive adequate notice regarding the
impact of the project.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
27
_____________________________________________________________________________________________
ABSTRACT: The Newport Beach Public Library’s Media Lab opened to the public in November 2013 as part of the
City Hall project and library expansion. The Media Lab equipment and software provide professional-grade services
to meet the needs of the community. This valuable resource, coupled with knowledgeable staff, positions the
Library to minimize technological inequality among the public.
DISCUSSION: The Media Lab, which is comprised of computer workstations and the Sound Lab, provides
specialized software and equipment. Customers may record music, convert media to digital files, and create
digital projects. The age range of the primary users is 15-35 years old, which is a segment of the community that
may not have access to these resources at other venues. The use of the Media Lab resources is free, thanks to
generous funding from the NBPL Foundation.
The Media Lab has evolved this past year due to new hardware and services. A second Wacom drawing tablet
was purchased, based on customer feedback. The Tech Toys collection of circulating equipment, launched in
May 2016, has generated over 500 checkouts. The Tech Toy collection is now housed at the 2nd floor Reference
desk for better customer access during business hours. Customers still use the Media Lab to finalize their
projects. In the past year, the MAC workstations have logged 2,813 sessions, and the PC workstations 3,399
sessions. The Sound Lab logged 877 sessions.
In 2017, attendance at the Tuesdays @ 2 and Let’s Talk Tech classes dropped precipitously as more customers
acclimated to accessing Lynda.com for their educational needs. Staff is identifying new programming ideas to
feature the Media Lab for 2018. One new program is Digital Tuesday, which launched in February 2018. Staff
offers a drop-in technology assistance service to the public during specific hours. Marketing Specialist Katherine
Mielke designed and purchased a promotional sign to highlight the service. The sign provides a visible and
versatile means to attract customers to staff. Based on the popularity of the Genealogy classes, staff is identifying
new ways to teach the classes without the specialized training of a certified Genealogist. Proquest, the vendor for
Ancestry Library Edition, provides “train the trainers” webinars.
Every member of the Reference and Children’s staff works in the Media Lab to provide service. Some staff
provides more in-depth technical assistance due to their specialized training. Library Assistant Greg Johnson
recently updated the Media Lab instructional notebook, which staff and customers use for training and technical
assistance with the equipment.
The Newport Beach Public Library strives to meet the technological, educational, and recreational needs of the
community. Thoughtful programming, trained staff, and unique resources positons the Media Lab as a gem of the
Library system.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the
Board of Library Trustees considers the item).
TO: BOARD OF LIBRARY TRUSTEES
FROM: Library Services Department
Tim Hetherton, Library Services Director
949-717-3819, thetherton@newportbeachca.gov
PREPARED BY: Natalie Basmaciyan, Library Services Manager
TITLE: Media Lab Update
28
TO: LIBRARY BOARD OF TRUSTEES
FROM: Library Services Department
Tim Hetherton, Library Services Director
949-717-3810, thetherton@newportbeachca.gov
PREPARED BY: Tim Hetherton, Library Services Director
TITLE: Board of Library Trustees Policy Review
____________________________________________________________________________________
RECOMMENDATION:
Staff recommends that the Board of Library Trustees review each Library policy on a rotating basis from the date of
adoption or last amendment. Staff requests that the Board determine a designated period from the date of
adoption or last amendment to review the policy.
DISCUSSION:
One of the most important functions of the Board of Library Trustees is to review and set policy for the Newport
Beach Public Library system. Since 2014, the Board has examined and revised policies dealing with children in the
Library, circulation of materials, the display of materials in the Library, and Wi-Fi access in the Library. Policy review
enables the Board to take an in depth look at existing policies to:
determine whether the purpose and goal of the policy is still being met;
determine if changes are required to improve the effectiveness or clarity of the policy and procedures; and,
ensure that appropriate monitoring and ongoing review of the policy is occurring.
Policy review also serves to educate newer members of the Board and members of the public on Library policy.
Staff suggests that the Trustees begin a program on a rotating basis, which requires the Board to review each Library
policy after a designated period from the date – perhaps 5 years - of adoption or last amendment. Library staff will
keep track of that timetable and bring the particular policy to the BLT’s attention at the appropriate time.
After review, the Board may also wish to state at the end of each Policy: “This Policy will be reevaluated by the Board
of Library Trustees periodically as circumstances require and/or every ____ years from the date of adoption or last
amendment.”
In order to address Library policies that have not been subject to recent review, during FY 2018-2019, the Board may
wish to review those Library Policies that have not been addressed recently. As the Board completes the
reevaluation process, and in order to keep track of the last reevaluation, staff can add a footnote to the particular
Library Policy to the effect (for example): “Reviewed by the Board of Library Trustees on July 16, 2018”.
Library policies that have not been subjected to recent review include the following:
Internet Use Policy (last reviewed in 2012)
Gift and Donor Policy (last reviewed in 2006)
Collection Development Policy (last reviewed in 2011)
Posted policies for the Media Lab, Library Laptops, and Study Rooms do not include a Board approval or review date.
NOTICING: This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
29