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HomeMy WebLinkAboutAGENDA-PACKET CITY OF NEWPORT BEACH BOARD OF LIBRARY TRUSTEES MEETING AGENDA Newport Beach Public Library Balboa Branch – 100 East Balboa Boulevard, Balboa, CA 92661 Tuesday, April 23, 2019 – 5:00 PM Board of Library Trustees: Janet Ray, Chair Paul Watkins, Vice Chair Douglas Coulter, Secretary Jill Johnson-Tucker, Board Member Kurt Kost, Board Member Staff Members: Tim Hetherton, Library Services Director Elaine McMillion, Administrative Support Specialist The Board of Library Trustee meeting is subject to the Ralph M. Brown Act. Among other things, the Brown Act requires that the Board of Library Trustees agenda be posted at least seventy-two (72) hours in advance of each regular meeting and that the public be allowed to comment on agenda items before the Board and items not on the agenda but are within the subject matter jurisdiction of the Board of Library Trustees. The Chair may limit public comments to a reasonable amount of time, generally three (3) minutes per person. The City of Newport Beach’s goal is to comply with the Americans with Disabilities Act (ADA) in all respects. If, as an attendee or a participant at this meeting, you will need special assistance beyond what is normally provided, we will attempt to accommodate you in every reasonable manner. Please contact Tim Hetherton, Library Services Director, at least forty-eight (48) hours prior to the meeting to inform us of your particular needs and to determine if accommodation is feasible at (949) 717-3801 or thetherton@newportbeachca.gov. NOTICE REGARDING PRESENTATIONS REQUIRING USE OF CITY EQUIPMENT Any presentation requiring the use of the City of Newport Beach’s equipment must be submitted to the Library Services Department 24 hours prior to the scheduled meeting. Page 1 I. CALL MEETING TO ORDER II. ROLL CALL III. NOTICE TO THE PUBLIC The City provides a yellow sign-in card to assist in the preparation of the minutes. The completion of the card is not required in order to address the Board of Library Trustees. If the optional sign-in card has been completed, it should be given to the Administrative Support Specialist. The Board of Library Trustees of Newport Beach welcomes and encourages community participation. Public comments are generally limited to three (3) minutes per person to allow everyone to speak. Written comments are encouraged as well. The Board of Library Trustees has the discretion to extend or shorten the time limit on agenda or non-agenda items. As a courtesy, please turn cell phones off or set them in the silent mode. IV. PUBLIC COMMENTS Public comments are invited on agenda items. Speakers must limit comments to three (3) minutes. Before speaking, we invite, but do not require you to state your name for the record. The Board of Library Trustees has the discretion to extend or shorten the speakers’ time limit on agenda items, provided the time limit adjustment is applied equally to all speakers. As a courtesy, please turn cell phones off or set them in the silent mode. 1 Board of Library Trustees Meeting April 23, 2019 Page 2 V. CONSENT CALENDAR All matters listed under CONSENT CALENDAR are considered to be routine and will all be enacted by one motion in the form listed below. The Board of Library Trustees has received detailed staff reports on each of the items recommending an action. There will be no separate discussion of these items prior to the time the Board of Library Trustees votes on the motion unless members of the Board of Library Trustees request specific items to be discussed and/or removed from the Consent Calendar for separate action. Members of the public who wish to discuss a Consent Calendar item should come forward to the lectern upon invitation by the Chair. A. Consent Calendar Items 1. Minutes of the March 18, 2019 Board of Library Trustees Meeting 2. Customer Comments Monthly review of evaluations of library services through suggestions and requests received from customers. 3. Library Activities Monthly update of library events, services and statistics. 4. Expenditure Status Report Monthly expenditure status of the library’s operating expenses; services, salaries and benefits by department. 5. Board of Library Trustees Monitoring List List of agenda items and dates for monthly review of projects by the Board of Library Trustees. VI. CURRENT BUSINESS A. Items for Review 6. Balboa Branch Update: Branch Librarian Evelyn Rogers presents an overview of Balboa Branch’s activities and resources. 7. Review of the Library Meeting Rooms Policy (Council Policy I-7): Staff recommends that the Board of Library Trustees review and approve changes made to Council Policy I-7, Library Meeting Rooms, for submission to City Council. 8. Study Room Policy – NBPL-13: Staff recommends that the Board of Library Trustees review NBPL 13, Study Room policy and approve changes that include proposed policy for use of the Charles Sword Meeting Room. 9. Library Material Selection & Downloadable Services: Librarian II Claire Leach presents an overview of materials selection and downloadable services. 10. Wi-fi Usage at NBPL Compared to Other Libraries: Staff presents a comparison of wi-fi usage at NBPL with our statistical and regional peers. 11. Further Review of Library Fines: Staff presents a discussion of NBPL’s use of overdue fines. 12. Corona del Mar Branch Project Update: Staff will update the Board on the Corona del Mar Branch Library replacement project. 13. Lecture Hall Update: Trustee Johnson-Tucker will update the Board on activities related to building a lecture hall facility on the Central Library site. 14. Library Services: Report of Library issues regarding services, customers and staff. 2 Board of Library Trustees Meeting April 23, 2019 Page 3 B. Monthly Reports 15. Friends of the Library Liaison Report - DC Trustee update of the most recently attended Friends of the Library Board meeting. 16. Library Foundation Liaison Report - JJT Trustee update of the most recently attended Library Foundation Board meeting. 17. Witte Lectures Committee Liaison Report - KK Trustee update of the most recently attended Witte Lectures Committee meeting. 18. Literacy Services Liaison Report – TH & PW Trustee update of the most recently attended Literacy Services Advisory Board meeting. 19. Library Live Lectures Liaison Report - JR Trustee update of the most recently attended Library Live Lectures Committee meeting. VII. PUBLIC COMMENTS ON NON-AGENDA ITEMS Public comments are invited on non-agenda items generally considered to be within the subject matter jurisdiction of the Board of Library Trustees. Speakers must limit comments to three (3) minutes. Before speaking, we invite, but do not require, you to state your name for the record. The Board of Library Trustees has the discretion to extend or shorten the speakers’ time limit on agenda or non-agenda items, provided the time limit adjustment is applied equally to all speakers. As a courtesy, please turn cell phones off or set them in the silent mode. VIII. BOARD OF LIBRARY TRUSTEES ANNOUNCEMENTS OR MATTERS WHICH MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION, ACTION OR REPORT (NON-DISCUSSION ITEM) IX. ADJOURNMENT 3 DRAFT CITY OF NEWPORT BEACH Board of Library Trustees Newport Beach Public Library 1000 Avocado Avenue, Newport Beach 92660 Meeting Minutes March 18, 2019 - 4:00 p.m. I. CALL MEETING TO ORDER –Chair Ray called the meeting to order at 4:00 p.m. II. ROLL CALL - Roll Call by Administrative Support Specialist Elaine McMillion Trustees Present: Chair Janet Ray, Vice Chair Paul Watkins, Secretary Douglas Coulter, Board Member Jill Johnson-Tucker, Board Member Kurt Kost Trustees Absent: None Staff Present: Tim Hetherton, Library Services Director Elaine McMillion, Administrative Support Specialist Carol Jacobs, Assistant City Manager Natalie Basmaciyan, Library Services Manager Melissa Hartson, Circulation & Technical Processing Coordinator Debbie Walker, Branch & Youth Services Coordinator Rebecca Lightfoot, Adult Services Coordinator Annika Helmuth, Corona del Mar Branch Librarian Michael Tran, Senior Library Clerk Laurie Sanders, Library Assistant Lana Balotsina, Library Clerk I III. NOTICE TO THE PUBLIC IV. PUBLIC COMMENTS None Chair Ray announced the Monday, April 15 Board of Library Trustees meeting has been rescheduled to Tuesday, April 23 at the Balboa Branch Library. V. CONSENT CALENDAR A. Consent Calendar Items 1. Minutes of the February 19, 2019 Board of Library Trustees Meeting Vice Chair Watkins requested his statement regarding Speak Up Newport serving alcohol (Item VI.A.7, page 4) be stricken from the minutes as it is incorrect. 4 Board of Library Trustees Meeting Minutes March 18, 2019 Page 2 2. Customer Comments Monthly review of evaluations of library services through suggestions and requests received from customers. Vice Chair Watkins noted the lengthy wait for customers to check out the GoPro video camera and the digital camera based on Comment 3 dated February 4, 2019. Library Services Manager Basmaciyan reacted quickly to have the lights replaced at the Mariners Branch parking lot in response to Comment 6 dated February 15. Library Services Director Hetherton advised that he and staff will explore the possibility of purchasing additional digital equipment. Board Member Johnson-Tucker noted Comment 11 dated February 25 and inquired about instituting a policy to require time-sensitive periodicals to remain in a limited area. Library Services Director Hetherton did not wish to dictate to customers where they read in the Library. Perhaps signage could be placed on time-sensitive periodicals asking customers to return them to the rack. Customers often do not return The Wall Street Journal and The New York Times to the rack. Library Pages sweep the libraries for misplaced materials and return them to shelves. 3. Library Activities Monthly update of library events, services and statistics. 4. Expenditure Status Report Monthly expenditure status of the library's operating expenses, services, salaries, and benefits by department. 5. Board of Library Trustees Monitoring List List of agenda items and dates for monthly review of projects by the Board of Library Trustees. Motion made by Board Member Coulter, seconded by Vice Chair Watkins, and carried (5-0-0-0) to approve the Consent Calendar with the amendment to the meeting minutes. AYES: Ray, Watkins, Coulter, Johnson-Tucker, Kost NOES: ABSTENTIONS: ABSENCES: VI. CURRENT BUSINESS A. Items for Review 6. Review of the Library Meeting Rooms Policy (Council Policy I-7) Staff recommends that the Board of Library Trustees review and approve changes made to Council Policy I-7, Library Meeting Rooms, for submission to City Council. Chair Ray announced that this item will be continued to the April meeting. 5 Board of Library Trustees Meeting Minutes March 18, 2019 Page 3 Board Member Johnson-Tucker concurred, stating she has reviewed the Policy during her tenure on the Board of Library Trustees. 7. Review of the Library Use Policy (NBPL 1) The Board of Library Trustees will review NBPL 1, Library Use Policy. Staff recommends a minor revision to Section B, "Enforcement of Prohibited Activities" and the blanket replacement of the word "customer" with "patron." Library Services Director Hetherton recommended replacing "customer" with "patron" in all Library Policies because it is a more accurate term. Library Services Manager Basmaciyan crafted the language staff recommends adding to Section B, "Enforcement of Prohibited Activities." Unfortunately, staff has had to suspend a patron's privileges in the past. Motion made by Board Member Coulter, seconded by Board Member Johnson-Tucker, and carried (5-0-0-0) to approve and incorporate staff's recommended changes into Library Use Policy (NBPL 1). AYES: Ray, Watkins, Coulter, Johnson-Tucker, Kost NOES: ABSTENTIONS: ABSENCES: 8. Review of Children in the Library Policy (NBPL 4) Staff recommends that the Board of Library Trustees review NBPL 4, Children in the Library Policy. Staff recommends no changes. Branch & Youth Services Coordinator Debbie Walker appreciated having the policy to support requests for an adult without a child to leave the children's area. Library Services Director Hetherton reported the children's area is intended to be a space for children and their caregivers, and they appreciate the policy. Staff does not recommend any changes to the policy. Motion made by Vice Chair Watkins, seconded by Board Member Johnson-Tucker, and carried (5-0-0-0) to adopt Children in the Library Policy, NBPL 4, without change. AYES: Ray, Watkins, Coulter, Johnson-Tucker, Kost NOES: ABSTENTIONS: ABSENCES: 6 Board of Library Trustees Meeting Minutes March 18, 2019 Page 4 9. Public Service Hours at Corona del Mar Branch Staff recommends that the Board of Library Trustees approve eliminating night hours on Tuesdays and Thursdays and adding public service hours at the Corona del Mar Branch Library on Mondays. Branch & Youth Services Coordinator Walker advised that staff recommends closing the Corona del Mar Branch at 6:00 p.m. on Tuesdays and Thursdays and opening the Branch from 9:00 a.m. to 6:00 p.m. on Mondays. The number of library visits, number of reference questions asked, the cost per reference transaction, and circulation statistics indicate Branch usage during the Tuesday and Thursday evening hours has been declining since 2013. Prior to closing for construction, an average of four people visited the Branch during the evening hours. The average cost of one reference transaction per hour at the Corona del Mar Branch prior to April 2018 was $35. At Central Library, the average cost was $5.70. From March 2017 to February 2018, patrons checked out an average of five items and 5.5 items at the Branch during Tuesday evening hours and Thursday evening hours respectively. By opening on Monday, the Library will gain three public service hours. Circulation volume for Mondays is second only to circulation volume for Saturdays. Monday programs are highly attended. Board Member Coulter concurred with implementing the new hours when the Branch reopens. In reply to Board Members' queries, Corona del Mar Branch Librarian Annika Helmuth indicated three weekly Story Times and one monthly special program were held at the Branch prior to its closing in April 2018. Children's programming is highly attended, even at the off-site location during construction. With the change in hours, fewer personnel may be needed at the Branch. Jim Mosher requested the daytime rates and any slow hours during the day. Library Services Director Hetherton explained that statistics are steady during the day and drop considerably during the night hours. Motion made by Board Member Coulter, seconded by Board Member Kost, and carried (5-0-0-0) to implement operating hours for the Corona del Mar Branch of 9:00 a.m. to 6:00 p.m. Monday through Saturday upon its reopening. AYES: Ray, Watkins, Coulter, Johnson-Tucker, Kost NOES: ABSTENTIONS: ABSENCES: 10. Grant Acceptance from California Library Literacy Services Staff recommends that the Board of Library Trustees accept a California Library Literacy Services grant for $23,666 to support the Newport Beach Library Adult Literacy Program. If accepted, a budget amendment to 7 Board of Library Trustees Meeting Minutes March 18, 2019 Page 5 allocate the funds will be submitted to City Council at the April 9, 2019 regular meeting. Library Services Director Hetherton indicated the grant partially funds the Library Literacy Program. The program is popular with tutors and learners and receives a great deal of positive feedback from the community. In answer to inquiries, Library Services Director Hetherton suggested the program currently has approximately 40 tutors and more than 100 learners. In 2018, five learners from the program became U.S. citizens. The International Day of Literacy luncheon is held in September. Motion made by Board Member Coulter, seconded by Board Member Johnson-Tucker, and carried (5-0-0-0) to accept a California Library Literacy Services grant in the amount of $23,666 to support the Newport Beach Library Adult Literacy Program. AYES: Ray, Watkins, Coulter, Johnson-Tucker, Kost NOES: ABSTENTIONS: ABSENCES: 11. Presentation of the Annual Wish List Request to the Newport Beach Public Library Foundation Staff recommends that the Board of Library Trustees approve the annual wish list request to the Library Foundation. 12. Presentation of the Annual Wish List Request to the Friends of the Library Staff recommends that the Board of Library Trustees approve the annual wish list request to the Friends of the Library. Library Services Manager Basmaciyan reported the Wish List for the Newport Beach Public Library Foundation totals $145,000, comprised of $78,875 for downloadable content, $30,000 for Flipster, $13,125 for Lynda.com, $18,000 for Kanopy, and $5,000 for the Literacy Program. The Wish List for Friends of the Library totals $260,000, comprised of $180,000 for general materials, $65,000 for programming, $10,000 for the business center, and $5,000 for the Literacy Program. In response to Board Members' questions, Library Services Manager Basmaciyan indicated the Foundation's 2019 Wish List is approximately $12,000 less than in 2018 because the cobranding of programming with the Foundation will not occur in 2019. The Friends 2019 Wish List is slightly higher than in 2018 but less than the amount staff requested because of the donation to the Corona del Mar Branch. Fees for downloadable content are based on the number of licenses for each eBook and eAudiobook. Adult Services Coordinator Rebecca Lightfoot indicated the cost for eBooks varies from $20-$100 per title. Approximately 100 titles per month are added to downloadable content. Motion made by Board Member Coulter, seconded by Board Member Johnson-Tucker, and carried (5-0-0-0) to approve the annual Wish List requests to the Friends of the Library and the Newport Beach Public Library Foundation. 8 Board of Library Trustees Meeting Minutes March 18, 2019 Page 6 AYES: Ray, Watkins, Coulter, Johnson-Tucker, Kost NOES: ABSTENTIONS: ABSENCES: 13. Corona del Mar Branch Project Update Staff will update the Board on the Corona del Mar Branch Library replacement project. Corona del Mar Branch Librarian Helmuth advised that rain continues to delay the project, but workers are working inside the building. The contractor expects to release the building to the City by June 19. In answer to queries, Library Services Director Hetherton indicated an opening date has not been set. He will attend a meeting on March 28 about the grand opening date and inquire about a tour for the Board of Library Trustees. 14. Lecture Hall Update Trustee Johnson-Tucker will update the Board on activities related to building a lecture hall facility on the Central Library site. Board Member Johnson-Tucker reported the study session with the City Council went well. Library Services Director Hetherton is working with the Public Works Department to release a Request for Proposals (RFP). A few architectural firms may be made aware of the RFP. In response to questions, Board Member Johnson-Tucker hoped the RFP will be released before May. A contract must be presented to the Council for approval prior to its vote on the budget in June. She has requested a meeting with the Public Works and Community Development Departments to discuss actions to be taken prior to the deadline to submit bids. She, Chair Ray, members of the Foundation, and on occasion Foundation members' husbands have participated in subcommittee meetings, but those meetings should not have violated the Brown Act. 15. Library Services Report of Library issues regarding services, customers, and staff. Library Services Director Hetherton is excited to have Meg Linton as the Foundation's Executive Director and Kunga Wangmo-Upshaw as the Foundation's Program Director and about the Library Live lecture with Susan Orlean and her book The Library Book. The lecture is sold out. The 12th Annual Gift of Literacy Luncheon with Lisa See is scheduled for April 5. The next Board of Library Trustees meeting is April 23 at the Balboa Branch Library. B. Monthly Reports 16. Friends of the Library Liaison Report Trustee update of the most recently attended Friends of the Library Board meeting. 9 Board of Library Trustees Meeting Minutes March 18, 2019 Page 7 Board Member Coulter indicated the February book sales totaled $19,676, and sales on Amazon.com totaled $1,190. The number of Friends members totaled 902 in February, which garnered $1,460 in dues. February Quarterly book sales totaled $2,500 despite rain. The Friends met with a mentor from Executive Coaches of Orange County (ECOC) to learn about ways to improve their sales and marketing. The Friends expect to have 845 boxes of books for the May book sale. During March, all visitors to the Friends bookstore can participate in a lottery for a free membership, a $10 gift certificate, or a Friends tote by signing up with their name and email address. 17. Library Foundation Liaison Report Trustee update of the most recently attended Library Foundation Board meeting. Board Member Johnson-Tucker advised that the Foundation is attempting to issue The Bookmark three times per year and planning a fall gala with a high-profile author. Toby Larson, Newport Beach Library Foundation Board Member, indicated both Witte Lectures by Amy Walter were sold out. 18. Witte Lectures Committee Liaison Report Trustee update of the most recently attended Witte Lectures Committee's monthly meeting. Board Member Kost indicated 211 people purchased tickets for the Witte Lectures with Richard Blanco while 460 people bought tickets to the Witte Lectures with Amy Walter. The Foundation has collected $80,000 in pledges totaling $122,000. The funding gap will be filled from the reserve fund. The final lecture with Joel Sartore is scheduled for April 12 and 13. 19. Literacy Services Liaison Report Trustee update of the most recently attended Literacy Services Advisory Board meeting. Vice Chair Watkins reported the Advisory Board's bank balance is approximately $375,000. The Board has a goal of $20,000 in donations during the 12th Annual Gift of Literacy Luncheon. 20. Library Live Lectures Liaison Report Trustee update of the most recently attended Library Live Lectures Committee's meeting. Toby Larson, Library Foundation Board Member, related that 150 people attended the Rachel Devlin lecture about the desegregation of Southern schools. VII. PUBLIC COMMENTS ON NON-AGENDA ITEMS Ronnie Watkins noted the International Day of Literacy will be September 8, 2019. 10 Board of Library Trustees Meeting Minutes March 18, 2019 Page 8 Jim Mosher remarked that the Board of Library Trustees' April 23 meeting falls on the same day as the City Council meeting. VIII. BOARD OF LIBRARY TRUSTEES ANNOUNCEMENTS OR MATTERS WHICH MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION, ACTION OR REPORT (NON-DISCUSSION ITEM) None IX. ADJOURNMENT – 4:52 p.m. 11 1 COMMENT # Date Received Source of Comment Staff Member Staff Member Title Date Responded to Customer 1 3/6/2019 Email Natalie Basmaciyan Library Services Manager 3/6/2019 2 3/21/2019 Comment Card Andrew Kachaturian Mariners Branch Librarian II 3/24/2019 3 3/28/2019 Email Rebecca Lightfoot Adult Services Coordinator 3/28/2019 Hello. Yes, we do have unpaid volunteer opportunities that range from Teen Volunteers who help out with programs to Adult Volunteers who deliver books to Homebound customers. You can find out more about volunteer opportunities and how to apply here: https://www.newportbeachlibrary.org/about/volunteers. All of our job opportunities are posted on the City of Newport Beach’s website. You can search for and apply for jobs here: https://www.governmentjobs.com/careers/newportbeach. I hope that helps! Thank you. NEWPORT BEACH PUBLIC LIBRARY CUSTOMER COMMENTS COMMENT RESPONSE How can I pay for printing? Cash? Debit card?Thank you for contacting the Newport Beach Public Library regarding printing services. You may pay by credit or debit cards for print jobs over $1.00. For print jobs under $1.00, you may pay by 1s, 5s, or coins other than pennies. Please see the staff at the 2nd floor desk if you need further assistance with printing. Thank you for using the library. I was curious if the library offers volunteer or part time positions involved with patrons, desk work, or other. I am not sure if this is offered or where I should look/whom I should reach out to with these questions. Thank you! I like the long business hours. Please add "Japanese" option for advanced search. Thank you for taking the time to fill out a comment form at the Mariners branch library and for your feedback regarding the advanced search function. We are actually moving forward in selecting a new software platform for the library as our current catalog and system is no longer receiving enhancements. We will certainly consider adding Japanese and other languages as options for searching the catalog in the future. Thank you once again for your comment! 12 NEWPORT BEACH PUBLIC LIBRARY To: Board of Library Trustees From: Tim Hetherton, Library Services Director Re: Report of Library Activities – April 23, 2019 Meeting ______________________________________________________________________ TIM HETHERTON, LIBRARY SERVICES DIRECTOR "If you have a garden and a library, you have everything you need." - Marcus Tullius Cicero Butterfly release event on Friday, April 5. 13 Palaces for the People by Eric Klinenberg I just finished reading Eric Klinenberg’s excellent book on the value of social infrastructure, Palaces for the People: how social infrastructure can help fight inequality, polarization, and the decline of civic life. Social infrastructure is the construction and maintenance of public space where people can gather and share experiences. Types of social infrastructure include libraries, parks, and community centers. These physical spaces create and foster community. Klinenberg asserts that democracy is strengthened by people gathering in public, and that public spaces help create community, and a sense of belonging. In this age of social isolation, remote access, immersion in social media, and fear of public spaces, this book argues that participation in civic life in community spaces can not only shape our interactions, but also unite us. Hence, the importance of public libraries and the resources, programs, and user- centered spaces they offer. Wheelhouse list for Trustees: Board of Library Trustees Meeting May 20, 5:00 pm Small Conference Room, Central Library Central Library 25th Anniversary Celebration July 11, 7 p.m Friends Room Corona del Mar Library and Fire Station Grand Opening July 20, Time to be determined NATALIE BASMACIYAN, LIBRARY SERVICES MANAGER Sleeping Beauty Program The March 16th, 2019, performances of Sleeping Beauty had 420 people in attendance for two shows. The Festival Ballet Theater performed an abridged version of the ballet to introduce children to the work. The event was free and generously funded by the City Arts Commission. Sunday Musicale The March 17th, 2019, Sunday Musicale had 210 people in attendance. The Musicale featured opera singer Rigby Jones and pianist Martin Borsanyi. The event was free and generously funded by the Friends of the Library. Anne Cleeland Workshop The writing workshop with acclaimed author Anne Cleeland on March 27th, 2019, had 26 attendees. The workshop was entitled “Finding your Nemo: Editing Tips.” The classes are free and registration is encouraged. 14 Lyric Opera of Orange County Program The March 28th, 2019, event featuring the Lyric Opera of Orange County had 190 people in attendance. The program, entitled “Opera Outsiders,” introduced the history, styles, and meanings of operas over the centuries. Six opera singers were accompanied by a pianist and a narrator. The program was generously funded by the Friends of the Library. Mariners Branch Library Lighting Update The City’s Municipal Operations Department staff has repaired the external lighting at the Mariners branch library. Repairs were made to the in-ground lights in front of the Jorgensen Room and on the light poles in the parking lot. Central Library Painting Update The Public Works staff is commencing a City-wide painting project. The interior of the Central Library will be painted first, from May 6th-May 24th. The library will remain open to the public during the painting, with sections cordoned off for safety. Staff will ensure patrons receive materials from the closed areas. DEBBIE WALKER, BRANCH AND YOUTH SERVICES COORDINATOR Branches To celebrate March, the monthly craft program at Balboa was centered around St. Patrick’s Day crafts while the Mariners staff took a less traditional approach and celebrated National Pig Day on March 5. First graders from Newport Elementary visited Balboa for a branch tour on March 29. Evelyn and Camille gave them a tour, explained Library services and read them a story. Each student also received a free book. This outreach opportunity is generously funded by the Friends of the Library. Youth Services Liz Aaron, who is staff liaison for the SLS Children’s committee, was one of the featured presenters at a Storytime Workshop hosted by the consortium held at Anaheim Public Library. Liz shared ideas from the Supercharged Storytime course she took the previous year. Daisy Hernandez, Part-time Library Assistant, began training during the month to present the Monday night Pajama Storytime. A butterfly and caterpillar themed craft program on March 19 served as the perfect introduction to the caterpillars living in Children’s that will become butterflies by the end of the month. Teen Services Danielle Doi, full-time Library Assistant, was introduced to YAAC members at their meeting on March 13. Going forward Danielle will be working with Melinda in coordinating and running YAAC and other related teen services. An AP practice test session was held on Saturday, March 2 at Central. 15 MELISSA HARTSON, CIRCULATION & TECHNICAL PROCESSING COORDINATOR Staffing We held department interviews for Library Pages. We are awaiting background and fitness checks for two candidates from those interviews. REBECCA LIGHTFOOT, ADULT SERVICES COORDINATOR Training Library Assistant Chris Hennigan and Librarian Laurie Sanders are currently enrolled in an online class on Library Services for Patrons Experiencing Homelessness. Databases We have upgraded our Rosetta Stone database to include all levels available to public libraries. This enhancement went live on April 1. Personnel Two part time Library Assistants started on April 1, Brenda Butler and Dila Ustaoglu. We will be recruiting for two more in the very near future. Classes Adult Service Coordinator Rebecca Lightfoot and Library Assistant Greg Johnson went to Oasis on March 12 to host an offsite “Let’s Talk Tech” event. It was well attended and staff are planning a return trip in October. “Let’s Talk Tech” events are drop in, informative sessions where staff demonstrates how to take advantage of all of the library’s downloadable resources. Staff are able to provide one on one or small group assistance to patrons looking to install and use apps such as OverDrive and Kanopy. 16 Proquest Articles Retrieved 2018-2019 July Aug Sept Oct Nov Dec Jan Feb March AVG. Business Databases 1433 1359 908 1095 997 712 1612 1339 3359 1424 Newspapers--Current 1005 1008 989 883 1106 1633 857 761 743 998 Newspapers--Historical 1579 1255 1639 1892 1469 1179 1574 999 1397 1443 Magazines 212 781 171 108 238 170 243 176 164 251 JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN 2018 2018 2018 2018 2018 2018 2019 2019 2019 2019 2019 2019 Tracked by #searches A to Z Databases 1005 2362 1180 981 1276 1016 955 652 635 10062 Ancestry**520 547 434 617 871 460 966 990 810 6215 AskART 228 262 185 31 67 42 73 84 96 1068 Biography In Context 35 61 58 185 319 91 63 50 78 940 Britannica School Edition 455 74 86 160 368 189 1332 Facts on File Ancient History 260 73 52 83 153 21 59 23 24 748 Gale Archives Unbound 12478 4380 4380 5037 2190 28465 Gale Directory Library 31 14 39 26 39 24 35 13 11 232 Gale Virtual Reference Library 43 31 384 435 1085 1119 258 286 85 3726 HeritageQuest 2183 2343 2670 1772 1635 2376 2330 2209 3264 20782 Kids InfoBits 28 113 56 26 128 72 35 12 34 504 Lynda.com 6214 8231 8030 7969 6852 6684 7794 6673 8954 67401 Literature Resource Center 13 69 24 234 160 116 111 70 40 837 National Geographic 9 21 22 43 82 17 23 11 6 234 National Geographic Kids 6 27 5 21 27 7 3 8 23 127 NoveList Plus 197 170 186 181 96 89 137 128 257 1441 NoveList K-8 Plus 15 81 73 75 29 43 35 15 14 380 Opposing Viewpoints 6 54 730 2243 2839 2445 377 274 302 9270 ProQuest 4069 3731 3108 2964 3760 4057 6196 5258 7624 40767 Reference USA Business 1868 1259 1431 983 795 630 961 792 1074 9793 Reference USA Residential 87 103 84 442 122 60 116 62 37 1113 World Book Online 6 15 38 289 776 205 152 521 103 2105 Tracked by #sessions Cypress Resume 10 11 14 10 10 5 14 8 *82 Kanopy 565 691 670 710 891 1020 989 915 989 7440 ScienceFLIX 4 14 23 12 20 6 5 7 3 94 Testing & Education Ref. Center 46 64 49 60 70 53 56 39 34 471 Universal Class 83 65 51 90 269 111 121 * *790 Tracked by #page views Consumer Reports 1263 X 989 1674 2473 1596 2700 2034 1085 13814 CultureGrams 154 590 247 210 449 120 168 115 212 2265 Morningstar***20950 8675 6152 9580 9354 9323 13340 8784 31221 117379 NetAdvantage 4391 7341 6348 4276 4583 5855 5747 4824 8153 51518 RealQuest 112 41 184 85 39 73 151 97 376 1158 Tumblebooks 186 142 123 161 95 124 37 20 45 933 Value Line 14836 13507 14724 16119 19008 14715 12994 11430 13588 130921 Tracked by Hours Used Rosetta Stone 40.1 17 12.7 5.7 35 11.4 23.3 41.75 48.32 235.3 Notes: Consumer Reports data unavailable for August 2018 Britannica School Edition added October 2018 Gale Archives Unbound Added November 2018 *Universal Class and Cypress Resume subscriptions discontinued ***Morningstar went down Mar 29 - back up Apr 1 **Ancestry has notified ProQuest that due to a technical issue on Ancestry's side, the session count data in customer COUNTER Database reports is incorrect for the time period of December 10, 2018 through January 22, 2019. These incorrect session counts overestimate the number of sessions during that time period for both Ancestry Library Edition and HeritageQuest Online. Database FY Comparisons YTD 18/19 17 Mar-19 YTD 18/19 YTD 17/18 BALBOA 5,972 56,538 55,080 CDM 4 37 30,721 MARINERS 27,977 232,176 257,914 CENTRAL 71,496 632,038 639,471 Ebooks/Emagazines 14,325 117,563 92,372 TOTAL 119,774 1,038,352 1,075,558 APR 18 115,165 MAY 18 117,063 JUN 18 117,808 JUL 18 123,229 AUG 18 122,883 SEP 18 114,806 OCT 18 118,132 NOV 18 111,225 DEC 18 104,476 JAN 19 115,930 FEB 19 107,884 MAR 19 119,774 TOTAL 1,388,375 12 Month Comparison NEWPORT BEACH PUBLIC LIBRARY - MARCH 2019 CIRCULATION BALBOA CDM MARINERS CENTRAL Ebooks/Emagazines 100,000 105,000 110,000 115,000 120,000 125,000 130,000 135,000 140,000 145,000 150,000 155,000 160,000 APR 18 MAY 18 JUN 18 JUL 18 AUG 18 SEP 18 OCT 18 NOV 18 DEC 18 JAN 19 FEB 19 MAR 19 1575518 1818709 1588822 1582953 1582914 1598265 1610818 1529391 1464640 1424594 1250000 1375000 1500000 1625000 1750000 1875000 2000000 FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 CIRCULATION 18 Mar-19 YTD 18/19 YTD 17/18 BALBOA 632 4,150 3,673 CDM 0 0 3,865 MARINERS 3,405 31,232 25,660 CENTRAL 10,396 87,292 83,365 TOTAL 14,433 122,674 116,563 12 Month Comparison APR 18 12,753 MAY 18 12,701 JUN 18 14,504 JUL 18 13,208 AUG 18 12,888 SEP 18 13,507 OCT 18 13,724 NOV 18 12,397 DEC 18 12,119 JAN 19 17,259 FEB 19 13,139 MAR 19 14,433 TOTAL 162,632 NEWPORT BEACH PUBLIC LIBRARY - MARCH 2019 REFERENCE BALBOA CDM MARINERS CENTRAL 0 3,000 6,000 9,000 12,000 15,000 18,000 21,000 24,000 APR 18 MAY 18 JUN 18 JUL 18 AUG 18 SEP 18 OCT 18 NOV 18 DEC 18 JAN 19 FEB 19 MAR 19 181,315 211,742 199,880 191,567 184,260 190,391 168,496 162,510 157,149 156,521 120,000 140,000 160,000 180,000 200,000 220,000 240,000 FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 REFERENCE 19 Mar-19 YTD 18/19 YTD 17/18 BALBOA 3,640 32,562 33,213 CDM 0 0 25,343 MARINERS 20,714 170,740 194,054 CENTRAL 55,974 499,188 586,113 TOTAL 80,328 702,490 838,723 12 Month Comparison APR 18 115,595 MAY 18 99,442 JUN 18 104,584 JUL 18 80,162 AUG 18 92,771 SEP 18 75,090 OCT 18 75,641 NOV 18 76,531 DEC 18 66,322 JAN 19 79,698 FEB 19 75,947 MAR 19 80,328 TOTAL 1,022,111 NEWPORT BEACH PUBLIC LIBRARY - MARCH 2019 CUSTOMERS SERVED IN LIBRARY BALBOA CDM MARINERS CENTRAL 50,000 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000 160,000 170,000 APR 18 MAY 18 JUN 18 JUL 18 AUG 18 SEP 18 OCT 18 NOV 18 DEC 18 JAN 19 FEB 19 MAR 19 1200664 1258585 1258902 1131330 1074933 1399841 1256238 1209719 1102106 1158344 600000 775000 950000 1125000 1300000 1475000 1650000 FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 CUSTOMERS SERVED IN LIBRARY 20 Mar-19 YTD 18/19 YTD 17/18 BALBOA 201 1,333 1,246 CDM 0 0 5,129 MARINERS 1,054 8,730 10,266 CENTRAL 4,127 37,335 30,804 TOTAL 5,382 47,398 47,445 12 Month Comparison APR 18 6,375 MAY 18 5,771 JUN 18 9,944 JUL 18 6,840 AUG 18 6,058 SEP 18 7,401 OCT 18 5,173 NOV 18 3,999 DEC 18 2,999 JAN 19 4,792 FEB 19 4,754 MAR 19 5,382 TOTAL 69,488 PROGRAM ATTENDANCE NEWPORT BEACH PUBLIC LIBRARY - MARCH 2019 BALBOA CDM MARINERS CENTRAL 0 2,000 4,000 6,000 8,000 10,000 12,000 APR 18 MAY 18 JUN 18 JUL 18 AUG 18 SEP 18 OCT 18 NOV 18 DEC 18 JAN 19 FEB 19 MAR 19 43419 28680 53534 51570 51894 49977 64473 67646 69922 69535 0 15000 30000 45000 60000 75000 90000 FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 PROGRAM ATTENDANCE 21 LIBRARY EXPENDITURES 2018-2019 (April 1, 2019) ACCOUNT DESCRIPTION ORIGINAL APPROP REVISED BUDGET YTD EXPENDED MONTHLY EXPENDED AVAILABLE BUDGET I SALARY & BENEFITS SALARY FULL-TIME REGULAR 2,768,340 2,779,569 1,868,123 206,505 911,446 SALARY PART-TIME 967,642 987,642 563,135 59,448 424,507 BENEFITS 2,278,603 2,369,441 1,732,404 344,297 637,037 SALARY & BENEFITS TOTAL 6,014,585 6,136,652 4,163,662 610,250 1,972,990 II MAINT & OPERATION PROFESSIONAL SERVICE*137,577 137,577 102,406 301 35,171 UTILITIES 274,885 274,885 194,055 14,720 80,830 PROGRAMMING 5,500 5,500 8,571 520 -3,071 SUPPLIES**83,170 83,887 63,154 6,341 20,733 LIBRARY MATERIALS 619,740 625,055 551,786 40,468 73,269 FACILITIES MAINTENANCE 174,951 174,951 111,997 4,635 62,954 TRAINING AND TRAVEL 15,075 15,075 3,507 0 11,568 GENERAL OPERATING EXPENSES***24,200 24,200 10,535 1,227 13,665 PERIPHERALS 5,000 5,000 0 0 5,000 INTERNAL SERVICE FUNDS 1,419,637 1,419,637 946,425 118,303 473,212 OFFICE EQUIPMENT 2,000 2,000 249 -18 1,751 MAINT & OPERATION TOTAL 2,761,735 2,767,767 1,992,684 186,497 775,083 LIBRARY BUDGET TOTAL 8,776,320 8,904,419 6,156,346 796,747 2,748,073 *PROFESSIONAL SERVICES - INCLUDE OUTSIDE PRINTING, JANITORIAL, WINDOW SERVICE **INCLUDES OFFICE , PROCESSING AND JANITORIAL SUPPLIES ***INCLUDES, ADVERTISING, DUES, EVENT INSURANCE 22 FRIENDS FY 18-19 As of Apr 1, 2019 Date Funded Wish List Jul 2018 Amount Purpose Amt Expended YTD Notes $55,000 New Adult Print Materials $ 43,000 In Process $45,000 Programming $ - Begin Spending in 4th Qtr $40,000 A/V Materials and Sound Recordings $ 11,000 In Process $35,000 Children's & YA materials $ 28,000 In Process Total 175,000$ 82,000$ Nov 2018 Amount Purpose Amt Expended YTD Notes 110,000$ CdM Opening Day Collection $ 66,000 In Process 6,378$ CdM Patio Furniture $ - Furniture Ordered Total 116,378$ $ 66,000 23 FOUNDATION FY 18-19 As of Apr 1, 2019 Date Funded Wish List Sep 2018 Amount Purpose Amt Expended YTD Notes 60,000$ eBook Content & Platform $ 36,580 In Process 25,000$ Flipster Subscription $ 25,000 Complete 20,000$ CdM Opening Day Collection $ 8,000 In Process 13,125$ Lynda.Com Subscription $ 13,125 Complete 10,000$ AWE Early Literacy Stations $ - Begin Spending in 4th Qtr 10,000$ Daily Pilot Digitization $ 10,000 Complete 10,000$ Kanopy Streaming Films $ 9,836 In Process 5,000$ Adult Literacy Program $ 5,000 Complete Total 153,125$ $ 107,541 24 Previous Agenda Date AGENDA ITEM Scheduled Agenda Date Ongoing Ongoing Ongoing Ongoing Ongoing Ongoing Mar 19, 2018 Apr 23, 2019 Mar 19, 2018 Apr 23, 2019 Mar 19, 2018 Apr 23, 2019 Apr 16, 2018 Apr 23, 2019 Apr 16, 2018 Apr 23, 2019 May 21, 2018 May 20, 2019 Jun 18, 2018 Jun 17, 2019 CLOSED 2018 Jun 17, 2019 Jun 18, 2018 Jun 17, 2019 Jun 18, 2018 Jun 17, 2019 Jul 16, 2018 Jul 15, 2019 Jul 16, 2018 Jul 15, 2019 Jul 16, 2018 Jul 15, 2019 Aug 20, 2018 Aug 19, 2019 Sep 17, 2018 Sep 16, 2019 Oct 15, 2018 Oct 21, 1019 Oct 15, 2018 Oct 21, 2019 Jan 22, 2019 Jan 21, 2020 Jan 22, 2019 Jan 21, 2020 Feb 19, 2019 Feb 18, 2020 Feb 19, 2019 Feb 18, 2020 Mar 18, 2019 Feb 18, 2020 LAST REVIEWED POLICY REVIEW Feb 19, 2019 CC I-7 Library Meeting Rooms Policy (Council Policy I-7)Apr 23, 2019 Feb 27, 2018 NBPL 12 Circulation Policy Feb 18, 2020 Aug 20, 2018 CC I-1 Library Services Policy (Council Policy I -1)Jun 15, 2020 Aug 20, 2018 NBPL 2 Collection Development Policy (formerly City Council Policy I-3)Aug 17, 2020 Aug 20, 2018 NBPL 3 Library Gift and Donor Policy (formerly City Council Policy I-4)Aug 17, 2020 Sep 17, 2018 NBPL 9 Expressive Use Areas Sep 21, 2020 Sep 17, 2018 NBPL 13 Study Room Policy Sep 21, 2020 Nov 13, 2018 NBPL 6 Media Lab Use Policy Nov 16, 2020 Nov 13, 2018 NBPL 7 Sound Lab Use Policy Nov 16, 2020 Jan 22, 2019 NBPL 10 Laptop/Use Borrowing Policy Jan 19, 2021 Jan 22, 2019 NBPL 5 Newport Beach Public Library Internet Use Policy (formerly City Council Policy I-8)Jan 19, 2021 Jan 22, 2019 NBPL 11 Rules for Acceptable Use of Wireless Internet Connections Jan 19, 2021 Annual Budget - Preliminary Review Arts & Cultural Update Review Holidays / Meeting Schedule Newport Beach Public Library eBranch & Database Review Information Technology Update Library Material Selection & Downloadable Services Further Review of Library Fines Media Lab Update Marketing Update & Social Networking Update Adult and Reference Services Update Proposed Library Closures for Winter Holidays 2018 Branch Update - Corona del Mar WiFi Usage Compared to Other Libraries Review of San Diego Library's Proposed Library Fines Policy Branch Update - Balboa Statistical Comparison Report of Peer Libraries/Meeting Spaces Annual Budget - Approval BOARD OF LIBRARY TRUSTEES MONITORING LIST Literacy Program Update Branch Update - Mariners Lecture Hall Update Corona del Mar Branch Project Update Policy Review (See List Below) Financial Report Comparison of Beginning Budget to End of the Year Amended Budget (Every June) Youth Services Update Election of Board of Library Trustees Officers/Trustee Liaisons 25 DISCUSSION: The Balboa Branch Library is the “original” Newport Beach Public Library, established in 1929 when a 2200 square foot building was constructed around existing public restrooms. In 1960 the building was expanded to the current 6000 feet. While the Balboa Branch is not as busy as Central and Mariners, it does have a dedicated group of regulars, mostly people who live on the peninsula or on boats. Summer is by far the branch’s busiest time of year, where in addition to regular business the branch will see a lot of foot traffic, computer and printer use by visitors, and children participating in the Summer Reading Program. The branch is open 60 hours per week; late nights on Mondays and Wednesdays, and closed on Sundays. The Balboa Branch has a few special collections. One is its Nautical Collection, which consists of fiction, nonfiction, reference, and DVDs. Of note is the Nautical Nonfiction collection of practical books on boating and sailing, repair manuals, narratives, and history. Another of Balboa’s special collections is the 3D Blu-ray collection for adults and children. A unique feature is the Newport Beach Historical Society museum, which is located in the room in the middle of the library. The displays in this room are set up and maintained solely by the Historical Society. For children’s programming, the branch offers two storytimes a week, as well as one special program per month such as a craft program or performer. Often there will be available crafts or coloring pages on the tables in the children’s area for any kids who visit the library. Personnel The Balboa Branch is staffed by one full-time librarian, one part-time library assistant, two part-time clerks, and one part-time page. The past year has seen major changes in the “Balboa Crew.” Of the five regular staff, two remain constant: Branch Librarian Evelyn Rogers and Clerk Mike Payne. Three new staff were welcomed aboard. Library Assistant Camille Escareal-Garcia transferred from the Central Library, Clerk Debbie Williams- Lopez transferred from the Mariners Branch, and Page Rachel Savage is a new hire. TO: BOARD OF LIBRARY TRUSTEES FROM: Library Services Department Tim Hetherton, Library Services Director 949-717-3819, thetherton@newportbeachca.gov PREPARED BY: Evelyn Rogers, Balboa Branch Librarian TITLE: Balboa Branch Report 26 Facility Maintenance Rain This year, the Balboa Branch turned 90. A building this old certainly has issues, and the rains from December through February this year caused major problems. January storms caused flooding in the area by the Fiction stacks due to several leaks. The carpet puddled. Despite covering the shelving with plastic, some books were ruined. Roofers did repairs, and it was soon necessary for them to return to do more work several days later. With the next storm the roof leaked again, but much less. However, with that next storm the carpet in the area by the Audiobooks and Periodicals flooded. It is still unknown how the water was getting inside and pooling on the floor. In February the roofers came back and did more repairs; this time the repairs held. Due to the leaks, and the carpet being saturated, there is a noticeable musty odor in the building. Mold contractors have come to assess the situation. There will be mold abatement done sometime in the future but the details have not been finalized yet. Lights New light fixtures were installed in both public restrooms, brightening both rooms nicely. Collection Maintenance Balboa’s collection consists of 35,324 items. Staff continues the ongoing goal of weeding and updating the branch’s various collections, thereby cleaning up the space and providing better ease of access. Feature The popular Lucky Day collection was moved from the New shelves onto one of the Corona del Mar Branch’s old end tables. The table is a perfect size to feature the collection; placing it there made it more visible and distinct from the rest of the New items. Nonfiction Staff is taking a very close look at Nonfiction. An inventory of Children’s Nonfiction was completed and an inventory of Adult Nonfiction has begun. This has been a very helpful project to clean up and update these collections. So far, many outdated books, books on the shelf no longer in the system, and damaged books have been found and removed. This inventory is useful to staff to see up close the items within subjects, how frequently items circulate, what kind of condition items are in, and what items are popular. 27 Public Service Circulation and Reference Services Balboa’s service population is 11,621 (the area of Newport Beach City Council District 1, which includes Balboa Peninsula and Lido Isle). That number is higher during summer with tourists and visitors who rent houses on the peninsula, many of whom have NBPL out-of-state library cards they renew each summer. 54,936 Balboa Branch items checked out in the period from March 2018 to February 2019. For the same time period the branch saw a total of 6224 walk-in and telephone reference questions: 0 1000 2000 3000 4000 5000 6000 March 2018 April 2018 May 2018 June 2018 July 2018 August 2018 September 2018 October 2018 November 2018 December 2018 January 2019 February 2019 Checkouts Checkouts 0 200 400 600 800 March 2018 April 2018 May 2018 June 2018 July 2018 August 2018 September 2018 October 2018 November 2018 December 2018 January 2019 February 2019 Reference Phone Walk-in 28 Circulation and Reference together: Program Attendance The Balboa Branch presents two children’s storytimes per week, Preschool Storytime and Books & Babies, and each storytime has a regular group of attendees. Monthly special programs involving crafts or performers are presented for children as well. In the period from March 2018 to February 2019, the branch saw 1245 storytime attendees and 504 special program attendees. 0 1000 2000 3000 4000 5000 6000 March 2018 April 2018 May 2018 June 2018 July 2018 August 2018 September 2018 October 2018 November 2018 December 2018 January 2019 February 2019 Checkouts and Reference Checkouts Reference 29 Children’s Storytimes and Special Programs: Summer Reading Storytime numbers tend to drop a little bit in the summer, but special program numbers increase significantly. During the seven weeks of the annual Summer Reading Program, 261 people attended special programs. 102 children, 11 teens, and 5 adults signed up for Summer Reading at the branch. 44 children, 6 teens, and 3 adults finished the Summer Reading Program. Test Proctoring With the temporary closing of the Corona del Mar Branch, the Balboa Branch took over the test proctoring service. 147 tests were proctored at the branch between March of 2018 and March of 2019. NOTICING: This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the Board of Library Trustees considers the item). 0 50 100 150 200 March 2018 April 2018 May 2018 June 2018 July 2018 August 2018 September 2018 October 2018 November 2018 December 2018 January 2019 February 2019 Children's Program Attendance Storytime Special/Family 30 TO: BOARD OF LIBRARY TRUSTEES FROM: Tim Hetherton, Library Services Director (949) 717-3810, thetherton@newportbeachca.gov PREPARED BY: Tim Hetherton, Library Services Director TITLE: Library Meeting Rooms – Council Policy I-7 _____________________________________________________________________________________ RECOMMENDATION: Staff recommends that the Board of Library Trustees review and approve changes made to Council Policy I-7, Library Meeting Rooms, for submission to City Council. DISCUSSION: Per Board direction, staff made a series of revisions to Council Policy I-7, Library Meeting Rooms, so that the policy reflects actual practices and the policy statement and application document no longer contradict each other. The revised policy only governs the use of the Friends Meeting Room at the Central Library. The Small Conference Room at Central Library has never been available for use by the public, and is reserved for the use of Library, City, or City-sponsored groups. The Jorgenson Room at Mariners Branch Library is managed by the Recreation Department. Since I-7 is a Council Policy, any revisions to the policy must be approved by City Council. City Council will periodically review the Council Policy Manual, and will request departmental input on the policies. The Library Board can revise the policy and bring it to Council with the recommendation that it become a Library policy. The application would not have to be submitted to Council for approval. Pending Council approval, former Council Policy I-7 will be retitled, “Friends Meeting Room – NBPL 14”. NOTICING: This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the Board of Library Trustees considers the item). ATTACHMENTS: ATTACHMENT A: Library Meeting Rooms – Council Policy I-7 ATTACHMENT B: Application Process – Library Meeting Rooms ATTACHMENT C: Library Meeting Rooms – Council Policy I-7 (redlined) ATTACHMENT D: Application Process – Library Meeting Rooms (redlined) ATTACHMENT E: Friends Meeting Room – NBPL 14 (final) ATTACHMENT F: Application Process – Friends Meeting Room (final) 31 Library Meeting Rooms COUNCIL POLICY I-7 Background The large meeting room in the Newport Beach Central Library is known as the Friends Meeting Room(Friends Room). The small meeting room at the Central Library is known as the Conference Room. The meeting room at the Crean Mariners Library is known as the Vincent Jorgensen Room (Jorgensen Room). The Jorgensen Room is administered by the Recreation and Senior Services Department. The Library Board of Trustees and the Library Services Department (Department) administer the Library and its meeting rooms. These rooms are the primary source of meeting space for library programs and activities. The City has a shortage of large meeting space and City officers and employees frequently need to use the meeting rooms for City business on very short notice. Moreover, public use of the Library meeting rooms takes staff away from their normal duties and can, if uncontrolled, interfere with the public’s use and enjoyment of the library. The City needs to limit the amount and timing of the use of the Library meeting rooms by other than Library and City officials and employees to protect the public interest. Application This Policy shall not apply to use of the Library meeting rooms for Library or Library sponsored activities and programs and City or City sponsored activities and programs. The Library staff, the Board of Library Trustees, the City and its officers and employees and the Friends of the Library and Library Foundation when used for programs and activities directly related to Library functions and purposes; shall be entitled to use the Library meeting rooms at any time subject only to confirming availability with the Library Services Director. Purpose The purpose of this Policy is to establish: A. Procedures for processing and approving or disapproving requests from private persons, groups or organizations for permission to use the Library meeting rooms; B. Priorities for the use of the Library meeting rooms to ensure its availability to the City and its officers and employees and to resolve any conflict related to requests for use by others; and C. Standards and criteria for the use of the Library meeting rooms to ensure there is no conflict with the public’s use of the City Libraries and no significant impact on the workload of staff. ATTACHMENT A: LIBRARY MEETING ROOMS COUNCIL POLICY I-7 32 Procedure Any person, group or entity seeking permission to use the Library meeting rooms (applicant) shall submit an application on the form provided by the Department. The applicant shall provide all information requested in the application and such additional information as may reasonably be required by the Library Services Director to enable him/her to determine if use by the applicant will comply with this Policy. Applications shall not be considered complete unless accompanied by required fees and proof of insurance. No person, group or entity shall be entitled to use of the Library meeting rooms unless their application has been approved by the Library Services Director or his/her designee. No application shall be approved within one year after the applicant’s failure to comply with the standard conditions of use or any special conditions imposed by the Department Director. No application shall be approved until the applicant establishes that any fees, donations or admissions charged for use of the Library meeting rooms will be for non-profit fundraising purposes or limited to defraying the actual costs and expenses of the activity or program for which the application is submitted. Standard Conditions to Use Applications for use of the Library meeting rooms are approved subject to permittee’s compliance with the following standard conditions to use: A. The use of alcoholic beverages is prohibited unless expressly approved in writing by the Director and subject to the approval of the Alcoholic Beverage Control Board. B. Smoking is prohibited in the Library meeting rooms, and the entire Library facility, including restrooms C. At least one (1) adult shall be present in the Library meeting rooms for every twenty (20) minors in attendance. Each adult necessary to maintain the required adult/minor ratio shall remain in the Library meeting rooms for the duration of the permitted use. D. No person shall interfere with the normal use and activities of the Library by way of noise, disturbance or other activity. E. Groups of one hundred (100) or more persons shall be required to provide proof of off-site parking availability (off-site parking plan) prior to approval of the application and shall strictly comply with the parking plan. F. Meetings or activities conducted at the Library meeting rooms may not be advertised or promoted as City or Library sponsored activities. All materials used for advertising or announcing a meeting or activity to be conducted in a Library meeting room shall be submitted to the Library Services Director at least ten (10) days prior to the use for the sole purpose of determining if the material complies with this condition. The Library Services Director shall notify the permittee of his/her determination that the material complies or does not comply with the condition within two business days after submittal. ATTACHMENT A: LIBRARY MEETING ROOMS COUNCIL POLICY I-7 33 G. Meetings or activities in the Friends Room shall not exceed 200 persons. H. The Library meeting rooms shall not be used for private social functions such as weddings, music rehearsals, etc. unless rehearsals are necessary as part of a Library or City sponsored public concert, or production which is scheduled to be performed in the Library meeting rooms. I. Use of the Friends Room and Conference Room is limited to 9:15 a.m. to 8:30 p.m. Monday through Thursday and 9:15 a.m. to 5:30 p.m. Friday through Saturday. J. The provision of insurance should be general liability, naming the City and its officers, agents, officials, employees and volunteers as additional insureds, providing coverage in the amount of not less than $1,000,000 for any claim, loss, injury, damage or other casualty that is in any way related to the use and/or occupancy of the Library meeting rooms by the permittee authorized to use the Library meeting rooms pursuant to this Policy. K. The agreement of the permittee to defend, indemnify and hold harmless the City and its officers and employees with respect to any claim, loss, or injury that arises out of, or is in any way related to permittee’s use and occupancy of the Library meeting rooms. L. Applications for reservations may be made no more than 90 days in advance and no more than once every 90 days. Priorities of Use A. FIRST PRIORITY 1. Any official Newport Beach Public Library co-sponsored and/or conducted programs and activities that are directly related to library functions and purposes. 2. Any meeting or activity conducted by any organization of which the City is a member and whose purpose is consistent with the educational and informational function of the Library. B. SECOND PRIORITY Use of the Library meeting rooms may be granted by the Library Services Director to those persons, organizations or entities listed below on a first come first serve basis: 1. Sponsored educational or informational programs and activities of other state or local public agencies such as local public schools or special districts. 2. Recreational, social or civic organizations and/or groups that are promoted and sponsored by City residents or City non-profit organizations that are open to the public and have fifty percent (50%) or more of memberships consisting of Newport Beach residents. 3. Recreational, social or civic organizations and/or groups that are non-resident promoted and sponsored by non-profit organizations that are open to the public, but do not qualify under B.2. ATTACHMENT A: LIBRARY MEETING ROOMS COUNCIL POLICY I-7 34 4. Schools, colleges, hospitals or other similar civic groups not qualifying under the definition of non-profit. Non-profit status is defined as an organization that is so defined by the Internal Revenue Service Section 501C3 and has a state of California Tax Identification Number Fees, Deposits and Cancellation Procedures Fees may be charged for the use of the Library meeting rooms. Fees shall be established by Resolution of and periodically adjusted by the City Council on the recommendation of the Board of Library Trustees. Fees shall be limited to an amount necessary to defray the costs associated with the administration of this policy and the maintenance and repair associated with the public’s use of the Library meeting rooms. History Adopted O-1 – 7-14-1980 Amended O-1 – 11-28-1988 Amended O-1 – 10-28-1991 Amended O-1 – 2-27-1995 (changed to I-21) Amended I-21 – 2-24-1997 Amended I-21 – 5-8-2001 Amended I-21 – 4-8-2003 (changed to I-7) Amended I-7 – 10-10-2006 This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as circumstances may require or (ii) every two years from the date of adoption, last amendment, or last review. Adopted, last amended, or last reviewed on October 10, 2006. ATTACHMENT A: LIBRARY MEETING ROOMS COUNCIL POLICY I-7 35 APPLICATION PROCESS LIBRARY MEETING ROOM PRIORITIES OF USE A. Any official Newport Beach Public Library co-sponsored and/or conducted programs and activities that are directly related to Library functions and purposes. B. Any meeting or activity conducted by any organization of which the City is a memberand whose purpose is consistent with the educational and informational function ofthe Library. C.Sponsored educational or informational programs and activities of other state or local public agencies such as local public schools or special districts. APPLICATION PROCEDURE Application for use of the Central Library meeting rooms are obtained through Francine Jacome, Administrative Support Technician - Library Services Department, (949) 717- 3802 or fjacome@newportbeachca.gov. Applications for use of the Jorgensen room (available only after 5:00 p.m. weekdays) are obtained through Matt Dingwall, Recreation Coordinator – Recreation and Senior Services Department, (949) 644-3152 or mdingwall@newportbeachca.gov. Any person, group or entity seeking permission to use the Library meeting rooms (applicant) shall submit an application on the form provided by the Library Services Department. The applicant shall provide all information requested in the application and such additional information as may reasonably be required by the Library Services Director to enable him/her to determine if use by the applicant will comply with this Policy. Applications shall not be considered complete unless accompanied by required fees and proof of insurance. No person, group or entity shall be entitled to use of the Library meeting rooms unless their application has been approved by the Library Services Director or his/her designee. No application shall be approved within one year after the applicant’s failure to comply with the standard conditions of use or any special conditions imposed by the Department Director. FEES, DEPOSITS AND CANCELLATION PROCEDURES Fees may be charged for the use of the Library meeting rooms. Fees shall be established by Resolution of and periodically adjusted by the City Council on the recommendation of the Board of Library Trustees. Fees shall be limited to an amount necessary to defray the costs associated with the administration of this policy and the maintenance and repair associated with the public’s use of the Library meeting rooms. ATTACHMENT B: APPLICATION PROCESS - LIBRARY MEETING ROOMS 36 III-G MEETING ROOM FEES: Cancellation Charge $59 Refundable Deposit: Friends Room (use of Public Address system) $100 Refundable Deposit: Cleaning $96 Setup & Cleanup: Friends Room $114 Facility Use Fees: Non-Profit Resident, per hour, 2 hour minimum $50 Facility Use Fees: Non-Profit Non-Resident, per hour, 2 hour minimum $95 Facility Use Fees: Private Resident, per hour, 2 hour minimum $80 Facility Use Fees: Private Non-Resident, per hour, 2 hour minimum $160 Check Payable To: CITY OF NEWPORT BEACH GENERAL REQUIREMENTS FOR USE OF FRIENDS ROOM: (To be received and approved before date can be confirmed)  Contract must be signed with fees, deposits and insurance forms attached  Provision of insurance as stated in City Council Policy I-7 and to include:  Certificate of Insurance  Worker’s Comp section completed if employees/volunteers of group attending meeting  Additional Insured Endorsement  Special Event Insurance will be required if group cannot provide insurance  Copy of 501c3 and State of California Tax Identification Number  All meetings in the Friends Room are open to the public  Contact person must be present when room is first opened by staff  Available only during hours stated in City Council Policy I-7  Activities must be limited to the room; sound cannot impact library use  No alcohol  Room set-up approved prior to event Approved by the Board of Library Trustees May 16, 2016 ATTACHMENT B: APPLICATION PROCESS - LIBRARY MEETING ROOMS 37 Library Meeting RoomsThe Friends Meeting Room COUNCIL POLICY I-7 NBPL 14 Background The large meeting room in the Newport Beach Central Library is known as the Friends Meeting Room (Friends Room). The small meeting room at the Central Library is known as the Conference Room. The meeting room at the Crean Mariners Library is known as the Vincent Jorgensen Room (Jorgensen Room). The Jorgensen Room is administered by the Recreation and Senior Services Department. The Library Board of Trustees and the Library Services Department (Department) administer the Library and its meeting roomsthe Friends Meeting Room. Theseis rooms are is the primary source of meeting space for library programs and activities. The City has a shortage of large meeting space andIn addition City, City officers and employees frequently need to use the meeting roomsFriends Meting Room for City business on very short notice. Moreover, public use of the Library meeting rooms takes staff away from their normal duties and can, if uncontrolled, interfere with the public’s use and enjoyment of the library. The City needs to limit the amount and timing of the use of the Library meeting rooms by other than Library and City officials and employees to protect the public interest. ApplicationApplicability This Policy shall not apply to use of the Library meeting roomsFriends Meeting Room for Library or Library sponsored activities and programs and City or City sponsored activities and programs. The Library staff, the Board of Library Trustees, the City and its officers and employees and the Friends of the Library and Library Foundation when used for programs and activities directly related to Library functions and purposes when used for programs and activities directly related to Library functions and purposes; shall be entitled to use the Library meeting roomsFriends Meeting Room at any time subject only to confirming availability with the Library Services Director. Purpose The purpose of this Policy is to establish: A. Procedures for processing and approving or disapproving requests from private persons, groups or organizations for permission to use the Friends Meeting RoomLibrary meeting rooms; ATTACHMENT C: LIBRARY MEETING ROOMS - COUNCIL POLIC I-7 - REDLINED 38 B. Priorities for the use of the Friends Meeting Room Library meeting rooms to ensure its availability to the City and its officers and employees and to resolve any conflict related to requests for use by others; and C. Standards and criteria for the use of the Friends Meeting RoomLibrary meeting rooms to ensure there is no conflict with the public’s use of the City Libraries and no significant impact on the workload of staff. Procedure Any person, group or entity seeking permission to use the Friends Meeting RoomLibrary meeting rooms (applicant) shall submit an application on the form provided by the Department. The applicant shall provide all information requested in the application and such additional information as may reasonably be required by the Library Services Director to enable him/her to determine if use by the applicant will comply with this Policy. Applications shall not be considered complete unless accompanied by required fees and proof of insurance. No person, group or entity shall be entitled to use of the Library meeting rooms unless their application has been approved by the Library Services Director or his/her designee. No application shall be approved within one year after the If an applicant’s failsure to comply with the standard conditions of use or any special conditions imposed by the Department Director, no additional application by that applicant shall be considered for a one year period from such failure. No application shall be approved until the applicant establishes that any fees, donations or admissions charged for use of the Friends Meeting RoomLibrary meeting rooms will be for non-profit fundraising purposes or limited to defraying the actual costs and expenses of the activity or program for which the application is submitted. Standard Conditions to Use Applications for use of the Friends Meeting Room Library meeting rooms are approved subject to permittee’s compliance with the following standard conditions to use: A. The use of alcoholic beverages is prohibited unless expressly approved in writing by the Library Services Director and subject to the approval of the Alcoholic Beverage Control Board. B. Smoking is prohibited in the Friends Meeting RoomLibrary meeting rooms, and the entire Library facility, including restrooms. C. At least one (1) adult shall be present in the Friends Meeting Room Library meeting rooms for every twenty (20)when minors are in attendance. Each adult necessary to maintain the required adult/minor ratio shall remain in the Library meeting rooms for the duration of the permitted use. D. No person shall interfere with the normal use and activities of the Library by way of noise, disturbance or other activity. E. Groups of one hundred (100) or more persons shall be required to provide proof of off-site parking availability (off-site parking plan) prior to approval of the application and shall strictly comply with the parking plan. ATTACHMENT C: LIBRARY MEETING ROOMS - COUNCIL POLIC I-7 - REDLINED 39 F. Meetings or activities conducted at the Friends Meeting Room Library meeting rooms may not be advertised or promoted as City or Library sponsored activities. All materials used for advertising or announcing a meeting or activity to be conducted in a Library meeting room shall be submitted to the Library Services Director at least ten (10) days prior to the use for the sole purpose of determining if the material complies with this condition. The Library Services Director shall notify the permittee of his/her determination that the material complies or does not comply with the condition within two business days after submittal. G. Meetings or activities in the Friends Room shall not exceed 200 187 persons. H. The Friends Meeting Room Library meeting rooms shall not be used for private social functions such as weddings, music rehearsals, etc. unless rehearsals are necessary as part of a Library or City sponsored public concert, or production which is scheduled to be performed in the Friends Meeting RoomLibrary meeting rooms. I. Use of the Friends Meeting Room Friends Room and Conference Room is limited to 9:15 a.m. to 8:30 p.m. Monday through Thursday and 9:15 a.m. to 5:30 p.m. Friday through Saturday, unless expressly approved in writing by the Library Services Director. J. The provision of insurance should be general liability, naming the City and its officers, agents, officials, employees and volunteers as additional insureds, providing coverage in the amount of not less than $1,000,000 for any claim, loss, injury, damage or other casualty that is in any way related to the use and/or occupancy of the Library meeting rooms by the permittee authorized to use the Friends Meeting Room Library meeting rooms pursuant to this Policy. K. The agreement of the permittee agrees to defend, indemnify and hold harmless the City and its officers and employees with respect to any claim, loss, or injury that arises out of, or is in any way related to permittee’s use and occupancy of the Friends Meeting RoomLibrary meeting rooms. L. Applications for reservations may be made no more than 90 days in advance and no more than once every 90 days. Priorities of Use A. FIRST PRIORITY 1. Any official Newport Beach Public Library co-sponsored and/or conducted programs and activities that are directly related to library functions and purposes. 2. Any meeting or activity conducted by any organization of which the City is a member and whose purpose is consistent with the educational and informational function of the Library. B. SECOND PRIORITY Use of the Friends Meeting Room Library meeting rooms may be granted by the Library Services Director to those persons, organizations or entities listed below on a first come first serve basis: ATTACHMENT C: LIBRARY MEETING ROOMS - COUNCIL POLIC I-7 - REDLINED 40 1. Sponsored educational or informational programs and activities of other state or local public agencies such as local public schools or special districts. 2. Recreational, social or civic organizations and/or groups that are promoted and sponsored by City residents or City non-profit organizations that are open to the public and have fifty percent (50%) or more of memberships consisting of Newport Beach residents. 3. Recreational, social or civic organizations and/or groups that are non-resident promoted and sponsored by non-profit organizations that are open to the public, but do not qualify under B.2. 4. Schools, colleges, hospitals or other similar civic groups not qualifying under the definition of non-profit. Non-profit status is defined as an organization that is so defined by the Internal Revenue Service Section 501C3 and has a state of California Tax Identification Number. Fees, Deposits and Cancellation Procedures Fees may be charged for the use of the Friends Meeting RoomLibrary meeting rooms. Fees shall be established by Resolution of and periodically adjusted by the City Council on the recommendation of the Board of Library Trustees. Fees shall be limited to an amount necessary to defray the costs associated with the administration of this policy and the maintenance and repair associated with the public’s use of the Friends Meeting RoomLibrary meeting rooms. History Adopted O-1 – 7-14-1980 Amended O-1 – 11-28-1988 Amended O-1 – 10-28-1991 Amended O-1 – 2-27-1995 (changed to I-21) Amended I-21 – 2-24-1997 Amended I-21 – 5-8-2001 Amended I-21 – 4-8-2003 (changed to I-7) Amended I-7 – 10-10-2006 Amended I-7 - 4-23-2019 This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as circumstances may require or (ii) every two years from the date of adoption, last amendment, or last review. Adopted, last amended, or last reviewed on October 10, 2006April 23, 2019. ATTACHMENT C: LIBRARY MEETING ROOMS - COUNCIL POLIC I-7 - REDLINED 41 ATTACHMENT D: APPLICATION PROCESS – LIBRARY FRIENDS MEETING ROOM APPLICATION PROCESS LIBRARY FRIENDS MEETING ROOM PRIORITIES OF USE A. FIRST PRIORITY 1. Any official Newport Beach Public Library co-sponsored and/or conducted programs and activities that are directly related to library functions and purposes. 2. Any meeting or activity conducted by any organization of which the City is a member and whose purpose is consistent with the educational and informational function of the Library. B. SECOND PRIORITY Use of the Friends Meeting Room may be granted by the Library Services Director to those persons, organizations or entities listed below on a first come first serve basis: 1. Sponsored educational or informational programs and activities of other state or local public agencies such as local public schools or special districts. 2. Recreational, social or civic organizations and/or groups that are promoted and sponsored by City residents or City non-profit organizations that are open to the public and have fifty percent (50%) or more of memberships consisting of Newport Beach residents. 3. Recreational, social or civic organizations and/or groups that are non-resident promoted and sponsored by non-profit organizations that are open to the public, but do not qualify under B.2. 4. Schools, colleges, hospitals or other similar civic groups not qualifying under the definition of non-profit. Non-profit status is defined as an organization that is so defined by the Internal Revenue Service Code Section 501(c)(3) and has a state of California Tax Identification Number. A.Any official Newport Beach Public Library co-sponsored and/or conducted programsand activities that are directly related to Library functions and purposes. B.Any meeting or activity conducted by any organization of which the City is a member and whose purpose is consistent with the educational and informational function of the Library. C.Sponsored educational or informational programs and activities of other state or local public agencies such as local public schools or special districts. APPLICATION PROCEDURE Application for use of the Central LibraryFriends meeting Meeting rooms Room are is obtained through Francine Jacome, Administrative Support Technician -– the Library Services Department Administration office, (949) 717- 3802 or fjacome@newportbeachca.gov.LibraryAdminTeam@newportbeachca.gov. Applications for use of the Jorgensen room (available only after 5:00 p.m. weekdays) are obtained through Matt Dingwall, Recreation Coordinator – Recreation and Senior 42 ATTACHMENT D: APPLICATION PROCESS – LIBRARY FRIENDS MEETING ROOM Services Department, (949) 644-3152 or mdingwall@newportbeachca.gov. Any person, group or entity seeking permission to use the Library Friends meeting Meeting rooms Room (applicant) shall submit an application on the form provided by the Library Services Department. The applicant shall provide all information requested in the application and such additional information as may reasonably be required by the Library Services Director to enable him/her to determine if use by the applicant will comply with this Policy. Applications shall not be considered complete unless accompanied by required fees and proof of insurance. No person, group or entity shall be entitled to use of the Library meeting rooms unless their application has been approved by the Library Services Director or his/her designee. No application shall be approved within one year after the applicant’s failure to comply with the standard conditions of use or any special conditions imposed by the Department Director, no additional applicationby that applicant shall be considered for a one year period from such failure.. FEES, DEPOSITS AND CANCELLATION PROCEDURES Fees may be charged for the use of the Library meeting rooms. Fees shall be established by Resolution of and periodically adjusted by the City Council on the recommendation of the Board of Library Trustees. Fees shall be limited to an amount necessary to defray the costs associated with the administration of this policy and the maintenance and repair associated with the public’s use of the Library meeting rooms. 43 ATTACHMENT D: APPLICATION PROCESS – LIBRARY FRIENDS MEETING ROOM MEETING ROOM FEES: Cancellation Charge $59 Refundable Deposit: Friends Room (use of Public Address system) $100 Refundable Deposit: Cleaning $96 Setup & Cleanup: Friends Room $114 Facility Use Fees: Non-Profit Resident, per hour, 2 hour minimum $50 Facility Use Fees: Non-Profit Non-Resident, per hour, 2 hour minimum $95 Facility Use Fees: Private Resident, per hour, 2 hour minimum $80 Facility Use Fees: Private Non-Resident, per hour, 2 hour minimum $160 Check Payable To: CITY OF NEWPORT BEACH GENERAL REQUIREMENTS FOR USE OF FRIENDS ROOM: (To be received and approved before date can be confirmed) Contract must be signed with fees, deposits and insurance forms attached Provision of insurance as stated in City Council Policy I-7 and to include: Certificate of Insurance Worker’s Comp section completed if employees/volunteers of group attending meeting Additional Insured Endorsement Special Event Insurance will be required if group cannot provide insurance Copy of 501(c)(3), if applicable and State of California Tax Identification Number All meetings in the Friends Room are open to the public Contact person must be present when room is first opened by staff Available only during hours stated in City Council Policy I-7 Activities must be limited to the room; sound cannot impact library use No alcohol The use of alcoholic beverages is prohibited unless expressly approved in writingby the Library Services Director and subject to the approval of the Alcoholic Beverage Control Board. Room set-up approved prior to event Approved by the Board of Library Trustees May 16, 2016 Amended and adopted by the Board of Library Trustees, April 23, 2019 44 ATTACHMENT D: APPLICATION PROCESS – LIBRARY FRIENDS MEETING ROOM This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as circumstances may require or (ii) every two years from the date of adoption, last amendment, or last review. Adopted, last amended, or last reviewed on May 16, 2016 February 19, 2019April 23, 2019. 45 The Friends Meeting Room NBPL 14 Background The large meeting room in the Newport Beach Central Library is known as the Friends Meeting Room (Friends Room). The Library Board of Trustees and the Library Services Department administer the Library and the Friends Meeting Room. This room is the primary source of meeting space for library programs and activities. In addition, City officers and employees frequently need to use the Friends Meting Room for City business on very short notice. Moreover, public use of the Library meeting rooms takes staff away from their normal duties and can, if uncontrolled, interfere with the public’s use and enjoyment of the library. The City needs to limit the amount and timing of the use of the Library meeting rooms by other than Library and City officials and employees to protect the public interest. Applicability This Policy shall not apply to use of the Friends Meeting Roomfor Library or Library sponsored activities and programs and City or City sponsored activities and programs. The Library staff, the Board of Library Trustees, the City and its officers and employees and the Friends of the Library and Library Foundation when used for programs and activities directly related to Library functions and purposes; shall be entitled to use the Friends Meeting Room at any time subject only to confirming availability with the Library Services Director. Purpose The purpose of this Policy is to establish: A. Procedures for processing and approving or disapproving requests from private persons, groups or organizations for permission to use the Friends Meeting Room; B. Priorities for the use of the Friends Meeting Room to ensure its availability to the City and its officers and employees and to resolve any conflict related to requests for use by others; and C. Standards and criteria for the use of the Friends Meeting Roomto ensure there is no conflict with the public’s use of the City Libraries and no significant impact on the workload of staff. Procedure ATTACHMENT E: FRIENDS MEETING ROOM - NBPL 14 Final 46 Any person, group or entity seeking permission to use the Friends Meeting Room(applicant) shall submit an application on the form provided by the Department. The applicant shall provide all information requested in the application and such additional information as may reasonably be required by the Library Services Director to enable him/her to determine if use by the applicant will comply with this Policy. Applications shall not be considered complete unless accompanied by required fees and proof of insurance. No person, group or entity shall be entitled to use of the Library meeting rooms unless their application has been approved by the Library Services Director or his/her designee. If an applicantfails to comply with the standard conditions of use or any special conditions imposed by the Department Director, no additional application by that applicant shall be considered for a one year period from such failure. No application shall be approved until the applicant establishes that any fees, donations or admissions charged for use of the Friends Meeting Roomwill be for non-profit fundraising purposes or limited to defraying the actual costs and expenses of the activity or program for which the application is submitted. Standard Conditions to Use Applications for use of the Friends Meeting Room are approved subject to permittee’s compliance with the following standard conditions to use: A. The use of alcoholic beverages is prohibited unless expressly approved in writing by the Library Services Director and subject to the approval of the Alcoholic Beverage Control Board. B. Smoking is prohibited in the Friends Meeting Room, and the entire Library facility, including restrooms. C. At least one (1) adult shall be present in the Friends Meeting Room when minors are in attendance. D. No person shall interfere with the normal use and activities of the Library by way of noise, disturbance or other activity. F. Meetings or activities conducted at the Friends Meeting Room may not be advertised or promoted as City or Library sponsored activities. All materials used for advertising or announcing a meeting or activity to be conducted in a Library meeting room shall be submitted to the Library Services Director at least ten (10) days prior to the use for the sole purpose of determining if the material complies with this condition. The Library Services Director shall notify the permittee of his/her determination that the material complies or does not comply with the condition within two business days after submittal. G. Meetings or activities in the Friends Room shall not exceed 187 persons. H. The Friends Meeting Room shall not be used for private social functions such as weddings, music rehearsals, etc. unless rehearsals are necessary as part of a Library or City sponsored public concert, or production which is scheduled to be performed in the Friends Meeting Room. ATTACHMENT E: FRIENDS MEETING ROOM - NBPL 14 Final 47 I. Use of the Friends Meeting Room is limited to 9:15 a.m. to 8:30 p.m. Monday through Thursday and 9:15 a.m. to 5:30 p.m. Friday through Saturday, unless expressly approved in writing by the Library Services Director. J. The provision of insurance should be general liability, naming the City and its officers, agents, officials, employees and volunteers as additional insureds, providing coverage in the amount of not less than $1,000,000 for any claim, loss, injury, damage or other casualty that is in any way related to the use and/or occupancy of the Library meeting rooms by the permittee authorized to use the Friends Meeting Room pursuant to this Policy. K. The permittee agrees to defend, indemnify and hold harmless the City and its officers and employees with respect to any claim, loss, or injury that arises out of, or is in any way related to permittee’s use and occupancy of the Friends Meeting Room. L. Applications for reservations may be made no more than 90 days in advance and no more than once every 90 days. Priorities of Use A. FIRST PRIORITY 1. Any official Newport Beach Public Library co-sponsored and/or conducted programs and activities that are directly related to library functions and purposes. 2. Any meeting or activity conducted by any organization of which the City is a member and whose purpose is consistent with the educational and informational function of the Library. B. SECOND PRIORITY Use of the Friends Meeting Room may be granted by the Library Services Director to those persons, organizations or entities listed below on a first come first serve basis: 1. Sponsored educational or informational programs and activities of other state or local public agencies such as local public schools or special districts. 2. Recreational, social or civic organizations and/or groups that are promoted and sponsored by City residents or City non-profit organizations that are open to the public and have fifty percent (50%) or more of memberships consisting of Newport Beach residents. 3. Recreational, social or civic organizations and/or groups that are non-resident promoted and sponsored by non-profit organizations that are open to the public, but do not qualify under B.2. 4. Schools, colleges, hospitals or other similar civic groups not qualifying under the definition of non-profit. Non-profit status is defined as an organization that is so defined by the Internal Revenue Service Section 501C3 and has a state of California Tax Identification Number. Fees, Deposits and Cancellation Procedures ATTACHMENT E: FRIENDS MEETING ROOM - NBPL 14 Final 48 Fees may be charged for the use of the Friends Meeting Room. Fees shall be established by Resolution of and periodically adjusted by the City Council on the recommendation of the Board of Library Trustees. Fees shall be limited to an amount necessary to defray the costs associated with the administration of this policy and the maintenance and repair associated with the public’s use of the Friends Meeting Room. History Adopted O-1 – 7-14-1980 Amended O-1 – 11-28-1988 Amended O-1 – 10-28-1991 Amended O-1 – 2-27-1995 (changed to I-21) Amended I-21 – 2-24-1997 Amended I-21 – 5-8-2001 Amended I-21 – 4-8-2003 (changed to I-7) Amended I-7 – 10-10-2006 Amended I-7 - 4-23-2019 This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as circumstances may require or (ii) every two years from the date of adoption, last amendment, or last review. Adopted, last amended, or last reviewed on April 23, 2019. ATTACHMENT E: FRIENDS MEETING ROOM - NBPL 14 Final 49 ATTACHMENT F: APPLICATION PROCESS – FRIENDS MEETING ROOM Final APPLICATION PROCESS FRIENDS MEETING ROOM PRIORITIES OF USE A. FIRST PRIORITY 1. Any official Newport Beach Public Library co-sponsored and/or conducted programs and activities that are directly related to library functions and purposes. 2. Any meeting or activity conducted by any organization of which the City is a member and whose purpose is consistent with the educational and informational function of the Library. B. SECOND PRIORITY Use of the Friends Meeting Room may be granted by the Library Services Director to those persons, organizations or entities listed below on a first come first serve basis: 1. Sponsored educational or informational programs and activities of other state or local public agencies such as local public schools or special districts. 2. Recreational, social or civic organizations and/or groups that are promoted and sponsored by City residents or City non-profit organizations that are open to the public and have fifty percent (50%) or more of memberships consisting of Newport Beach residents. 3. Recreational, social or civic organizations and/or groups that are non-resident promoted and sponsored by non-profit organizations that are open to the public, but do not qualify under B.2. 4. Schools, colleges, hospitals or other similar civic groups not qualifying under the definition of non-profit. Non-profit status is defined as an organization that is so defined by the Internal Revenue Service Code Section 501(c)(3) and has a state of California Tax Identification Number. APPLICATION PROCEDURE Application for use of the Friends Meeting Room is obtained through –the Library Services Department Administration office, (949) 717- 3802 or LibraryAdminTeam@newportbeachca.gov. Any person, group or entity seeking permission to use the Friends Meeting Room (applicant) shall submit an application on the form provided by the Library Services Department. The applicant shall provide all information requested in the application and such additional information as may reasonably be required by the Library Services Director to enable him/her to determine if use by the applicant will comply with this Policy. Applications shall not be considered complete unless accompanied by required fees and proof of insurance. No person, group or entity shall be entitled to use of the Library meeting rooms unless their application has been approved by the Library Services Director or his/her designee. No application shall be approved within one year after the applicant’s failure to comply with the standard conditions of use or any special conditions imposed by the Department Director, no additional applicationby that applicant shall be considered for a one year period from such failure.. 50 ATTACHMENT B: APPLICATION PROCESS – FRIENDS MEETING ROOM FEES, DEPOSITS AND CANCELLATION PROCEDURES Fees may be charged for the use of the Library meeting rooms. Fees shall be established by Resolution of and periodically adjusted by the City Council on the recommendation of the Board of Library Trustees. Fees shall be limited to an amount necessary to defray the costs associated with the administration of this policy and the maintenance and repair associated with the public’s use of the Library meeting rooms. 51 ATTACHMENT B: APPLICATION PROCESS – FRIENDS MEETING ROOM MEETING ROOM FEES: Cancellation Charge $59 Refundable Deposit: Friends Room (use of Public Address system) $100 Refundable Deposit: Cleaning $96 Setup & Cleanup: Friends Room $114 Facility Use Fees: Non-Profit Resident, per hour, 2 hour minimum $50 Facility Use Fees: Non-Profit Non-Resident, per hour, 2 hour minimum $95 Facility Use Fees: Private Resident, per hour, 2 hour minimum $80 Facility Use Fees: Private Non-Resident, per hour, 2 hour minimum $160 Check Payable To: CITY OF NEWPORT BEACH GENERAL REQUIREMENTS FOR USE OF FRIENDS ROOM: (To be received and approved before date can be confirmed)  Contract must be signed with fees, deposits and insurance forms attached  Provision of insurance as stated in City Council Policy I-7 and to include:  Certificate of Insurance  Worker’s Comp section completed if employees/volunteers of group attending meeting  Additional Insured Endorsement  Special Event Insurance will be required if group cannot provide insurance  Copy of 501(c)(3), if applicable and State of California Tax Identification Number  All meetings in the Friends Room are open to the public  Contact person must be present when room is first opened by staff  Available only during hours stated in City Council Policy I-7  Activities must be limited to the room; sound cannot impact library use  The use of alcoholic beverages is prohibited unless expressly approved in writing by the Library Services Director and subject to the approval of the Alcoholic Beverage Control Board.Room set-up approved prior to event Approved by the Board of Library Trustees May 16, 2016 Amended and adopted by the Board of Library Trustees, April 23, 2019 This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as circumstances may require or (ii) every two years from the date of adoption, last amendment, or last review. Adopted, last amended, or last reviewed on May 16, 2016 April 23, 2019. 52 ATTACHMENT B: APPLICATION PROCESS – FRIENDS MEETING ROOM 53 TO: LIBRARY BOARD OF TRUSTEES FROM: Library Services Department Tim Hetherton, Library Services Director 949-717-3810, thetherton@newportbeachca.gov PREPARED BY: Tim Hetherton, Library Services Director TITLE: Study Room Policy (NBPL 13) Review RECOMMENDATION: Staff recommends that the Board of Library Trustees review NBPL 13, Study Room policy and approve changes that include proposed policy for use of the Charles Sword Meeting Room. DISCUSSION: Cafés, gift shops, auditoriums, maker spaces, and comfortable reading areas are all hallmarks of new libraries. These popular spots draw people to the library and encourage them to stay. As the civic hub for a city, libraries strengthen their connections to patrons by providing a valuable space for people to gather, learn, relax and create. Likewise, active engagement with and within the library can be increased through the provision of flexible meeting spaces. Newport Beach Public Library offers flexible meeting space at Central Library in the form of our three study rooms and the Charles Sword Meeting Room. The Library’s three study rooms at Central Library are a high demand resource. Policy is in place to establish guidelines for the public’s use of the rooms and to assure equitable access. Staff recommends no changes to the current policy governing the use of the study rooms. The Charles Sword Room was originally intended as a quiet reading room. In 2017, the Newport Beach Public Library made the Charles Sword Room available to the public for small group meetings (6 to 14 participants). The Sword Room can be reserved through the Library Administration office during business hours. Proposed policy is included in the attached draft. NOTICING: This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the Board of Library Trustees considers the item). ATTACHMENT A: Study Room Policy (NBPL 13) ATTACHMENT B: Study Room/Charles Sword Meeting Room Policy (NBPL 13) (redlined) ATTACHMENT C: Study Room/Charles Sword Meeting Room Policy (NBPL 13) (final) 54 Study Room Policy NBPL 13 There are three (3) study rooms available at the Central Library for groups of 2-5 people, depending on the size and requirements of each specific room. These rooms are for small group use only and are not intended for individual use. The library schedules these rooms daily on a first come, first serve basis. Groups must request use of a study room in person at the Reference Desk on the second floor of the Central Library. The library will not accept telephone or e-mail requests to use the study rooms. Customers may only schedule one study room session at a time, and must wait until their current session is over before scheduling a new session. Reservations for Study Rooms will be honored for 10 minutes past the requested time. Failure to arrive within 10 minutes of the requested time will result in a forfeiture of the reserved room. Study rooms are available for use Monday thru Sunday for up to two (2) hours during the library's hours of operation. Groups can extend the length of their session if no other groups are waiting to use a room. A representative of the group must check in the reference desk before their scheduled session. At least one member of a group requesting a study room must have a valid Newport Beach Public Library card. Rooms are checked out to a library cardholder in the library’s circulation system. The members of the group scheduling use of the study room must be present during the period of usage. The library will consider any study room occupied by only one member of the group for more than 10 minutes to be available for use by others. The library will consider any study room left unattended for more than 10 minutes to be available for use by others. The library is not responsible for items left unattended. The library will consider items left unattended to be lost and will place them in the library's Lost and Found located on the first floor at the Customer Service desk. Users of the study rooms are responsible for leaving the rooms in a neat and orderly condition. Failure to do so may result in the denial of future requests to use a study room. Users may not move tables and chairs into or remove them from a study room. Users cannot tape or tack materials to study room walls or windows. Adopted by the Board of Library Trustees on April 1, 2013. Amended and approved by the Board of Library Trustees on September 17, 2018. Formerly I-22 ATTACHMENT A: STUDY ROOM POLICY (NBPL 13) 55 This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as circumstances may require or (ii) every two years from the date of adoption, last amendment, or last review. Adopted, last amended, or last reviewed on September 17, 2018. ATTACHMENT A: STUDY ROOM POLICY (NBPL 13) 56 Study Room/Charles Sword Meeting Room Policy NBPL 13 STUDY ROOMS: There are three (3) study rooms available at the Central Library for groups of 2-5 people, depending on the size and requirements of each specific room. These rooms are for small group use only and are not intended for individual use. The library schedules these rooms daily on a first come, first serve basis. Groups must request use of a study room in person at the Reference Desk on the second floor of the Central Library. The library will not accept telephone or e-mail requests to use the study rooms. Customers may only schedule one study room session at a time, and must wait until their current session is over before scheduling a new session. Reservations for Study Rooms will be honored for 10 minutes past the requested time. Failure to arrive within 10 minutes of the requested time will result in a forfeiture of the reserved room. Study rooms are available for use Monday thru Sunday for up to two (2) hours during the library's hours of operation. Groups can extend the length of their session if no other groups are waiting to use a room. A representative of the group must check in the reference desk before their scheduled session. At least one member of a group requesting a study room must have a valid Newport Beach Public Library card. Rooms are checked out to a library cardholder in the library’s circulation system. The members of the group scheduling use of the study room must be present during the period of usage. The library will consider any study room occupied by only one member of the group for more than 10 minutes to be available for use by others. The library will consider any study room left unattended for more than 10 minutes to be available for use by others. The library is not responsible for items left unattended. The library will consider items left unattended to be lost and will place them in the library's Lost and Found located on the first floor at the Customer Service desk. Users of the study rooms are responsible for leaving the rooms in a neat and orderly condition. Failure to do so may result in the denial of future requests to use a study room. Users may not move tables and chairs into or remove them from a study room. Users cannot tape or tack materials to study room walls or windows. CHARLES SWORD MEETING ROOM ATTACHMENT B: STUDY ROOM/CHARLES SWORD MEETING ROOM POLICY (NBPL 13) REDLINED 57 The Charles Sword Meeting Room is reserved for larger groups. Use of the room requires a minimum of 6 people and a maximum of 14 people. The Charles Sword Meeting Room is available for use Monday through Sunday for up to four (4) hours during the library's hours of operation. Room reservations can be made Monday - Friday between 9AM - 5PM through the Library Administration office in person, or by telephone at (949) 717-3802. The room may be reserved a maximum of four (4) weeks in advance. Customers must have an NBPL card on file before reserving the Sword Meeting Room. Student ID is acceptable for school age applicants under age 18. The room may be reserved for a maximum of four (4) hours per group. The members of the group scheduling use of the study room must be present during the period of usage. A representative of the group must check in at the reference desk before their scheduled reservation. The Reference staff will open the Sword Room only for customers who reserved the room through the Administration Office. The room reservation will be released if the customer does not arrive within ten (10) minutes of their reservation time. The library is not responsible for items left unattended. The library will consider items left unattended to be lost and will place them in the library's Lost and Found located on the first floor at the Customer Service desk. No commercial activity is permitted in the room. The room is located in a quiet area of the library, so groups must keep the door closed during meetings. Users of the Charles Sword Meeting Room are responsible for leaving the room in a neat and orderly condition. Failure to do so may result in the denial of future requests to use the Charles Sword Meeting Room. Users may not move tables and chairs into or remove them from the Charles Sword Meeting Room. Users cannot tape or tack materials to the room walls or windows. Adopted by the Board of Library Trustees on April 1, 2013. Amended and approved by the Board of Library Trustees on September 17, 2018. Amended and approved by the Board of Library Trustees on April 23, 2019 Formerly I-22 This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as circumstances may require or (ii) every two years from the date of adoption, last amendment, or last review. Adopted, last amended, or last reviewed on September 17, 2018April 23, 2019. ATTACHMENT B: STUDY ROOM/CHARLES SWORD MEETING ROOM POLICY (NBPL 13) REDLINED 58 Study Room/Charles Sword Meeting Room Policy NBPL 13 STUDY ROOMS: There are three (3) study rooms available at the Central Library for groups of 2-5 people, depending on the size and requirements of each specific room. These rooms are for small group use only and are not intended for individual use. The library schedules these rooms daily on a first come, first serve basis. Groups must request use of a study room in person at the Reference Desk on the second floor of the Central Library. The library will not accept telephone or e-mail requests to use the study rooms. Customers may only schedule one study room session at a time, and must wait until their current session is over before scheduling a new session. Reservations for Study Rooms will be honored for 10 minutes past the requested time. Failure to arrive within 10 minutes of the requested time will result in a forfeiture of the reserved room. Study rooms are available for use Monday thru Sunday for up to two (2) hours during the library's hours of operation. Groups can extend the length of their session if no other groups are waiting to use a room. A representative of the group must check in the reference desk before their scheduled session. At least one member of a group requesting a study room must have a valid Newport Beach Public Library card. Rooms are checked out to a library cardholder in the library’s circulation system. The members of the group scheduling use of the study room must be present during the period of usage. The library will consider any study room occupied by only one member of the group for more than 10 minutes to be available for use by others. The library will consider any study room left unattended for more than 10 minutes to be available for use by others. The library is not responsible for items left unattended. The library will consider items left unattended to be lost and will place them in the library's Lost and Found located on the first floor at the Customer Service desk. Users of the study rooms are responsible for leaving the rooms in a neat and orderly condition. Failure to do so may result in the denial of future requests to use a study room. Users may not move tables and chairs into or remove them from a study room. Users cannot tape or tack materials to study room walls or windows. CHARLES SWORD MEETING ROOM ATTACHMENT C: STUDY ROOM / CHARLES SWORED MEETING ROOM POLICY (NBPL 13) Final 59 The Charles Sword Meeting Room is reserved for larger groups. Use of the room requires a minimum of 6 people and a maximum of 14 people. The Charles Sword Meeting Room is available for use Monday through Sunday for up to four (4) hours during the library's hours of operation. Room reservations can be made Monday - Friday between 9AM - 5PM through the Library Administration office in person, or by telephone at (949) 717-3802. The room may be reserved a maximum of four (4) weeks in advance. Customers must have an NBPL card on file before reserving the Sword Meeting Room. Student ID is acceptable for school age applicants under age 18. The room may be reserved for a maximum of four (4) hours per group. The members of the group scheduling use of the study room must be present during the period of usage. A representative of the group must check in at the reference desk before their scheduled reservation. The Reference staff will open the Sword Room only for customers who reserved the room through the Administration Office. The room reservation will be released if the customer does not arrive within ten (10) minutes of their reservation time. The library is not responsible for items left unattended. The library will consider items left unattended to be lost and will place them in the library's Lost and Found located on the first floor at the Customer Service desk. No commercial activity is permitted in the room. The room is located in a quiet area of the library, so groups must keep the door closed during meetings. Users of the Charles Sword Meeting Room are responsible for leaving the room in a neat and orderly condition. Failure to do so may result in the denial of future requests to use the Charles Sword Meeting Room. Users may not move tables and chairs into or remove them from the Charles Sword Meeting Room. Users cannot tape or tack materials to the room walls or windows. Adopted by the Board of Library Trustees on April 1, 2013. Amended and approved by the Board of Library Trustees on September 17, 2018. Amended and approved by the Board of Library Trustees on April 23, 2019 Formerly I-22 This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as circumstances may require or (ii) every two years from the date of adoption, last amendment, or last review. Adopted, last amended, or last reviewed on April 23, 2019. ATTACHMENT C: STUDY ROOM / CHARLES SWORED MEETING ROOM POLICY (NBPL 13) Final 60 The Newport Beach Public Library provides a balanced collection with various points of view in a wide variety of popular formats. Staff uses the Newport Beach Public Library’s Collection Development Policy and the American Library’s Association’s Library Bill of Rights to maintain and select appropriate items for the collection. Librarians are each assigned a specific section of the collection to select and maintain. The collection is constantly changing as librarians add and deselect titles to ensure timeliness and accuracy of information contained within the materials being offered. Patrons drive the library’s selection process. Selectors look at circulation statistics to determine which subject matters are the most popular to ensure the library is up to date on the most high demand titles while still maintaining items in every subject matter, ensuring a well-rounded collection with something for everyone. Patrons make recommendations for purchase through our website and in person, and the selectors evaluate and add these items on a weekly basis. Selectors also rely upon professional reviews, publicity and advertising, current events, curriculum needs, and literary prizes to assist in selecting items for the collection. Collection HQ: The library implemented Collection HQ this year and selectors started using the service in March. Collection HQ is a powerful tool that provides rich data to help libraries better allocate funds by identifying weaknesses in the collection and making suggestions for purchase based on lending patterns. Collection HQ recommends that less than five percent of a library’s collection be “dead”, meaning it has not circulated in more than four years. Newport Beach is right at that five percent mark, one of the best numbers the service had ever seen for a library new to Collection HQ. Most libraries coming into the service average around twenty percent. This shows the library’s selectors have done an excellent job choosing materials that patrons like to borrow. Collection HQ also put Newport Beach’s “grubby” items at forty percent. Grubby items have circulated more than forty times, showing the library’s collection is popular and well used. First In Series: The library added First in Series labels to Adult Mystery titles a little over a year ago in order to aid those patrons who would like to start at the beginning of a series. Staff attending a Public Library Association Conference as part of their professional development heard about the labels and returned from the conference eager to share the collection enhancement. These labels have proved so popular that the library is looking to expand to the Adult Fiction collection and possibly Children’s Fiction as well. Downloadable Services: The library has seen exponential growth with OverDrive, a downloadable audio and eBook service. The library saw checkouts top the 10,000 mark for the month of January 2019 for the first time, and it continues to grow. Combined, eBooks and audiobooks had over 100,000 checkouts in 2018. TO: BOARD OF LIBRARY TRUSTEES FROM: Library Services Department Tim Hetherton, Library Services Director 949-717-3819, thetherton@newportbeachca.gov PREPARED BY: Rebecca Lightfoot, Adult Services Coordinator TITLE: Library Materials Selection & Downloadable Services Update 61 Flipster and RBDigital, the library’s two eMagazine platforms, continue to be popular. Between the two, the library offers subscriptions to over 140 titles. The platforms are constantly enhancing services: for instance, RBDigital recently rolled out a subscription service so patrons can “subscribe” to a digital magazine and each new issue will be automatically delivered to their account, so they no longer need to log in and check out each new issue as it is published. Since introducing Kanopy, a streaming movie service, in December of 2017, the library has seen over 150% growth in downloads per month. Kanopy offers access to over 26,000 films, ranging from documentaries to feature films, and indie and foreign films. The Kanopy collection includes titles from PBS, The Criterion Collection, and The Great Courses. NOTICING: This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the Board of Library Trustees considers the item). p 0 10000 20000 30000 40000 50000 60000 70000 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 eBooks Audio Books 62 TO: BOARD OF LIBRARY TRUSTEES FROM: Library Services Department Tim Hetherton, Library Services Director 949-717-3810, thetherton@newportbeachca.gov PREPARED BY: Tim Hetherton, Library Services Director TITLE: Wi-fi at NBPL Usage Compared to Other Public Libraries DISCUSSION: To meet growing patron demand for online information and services, public libraries continue to expand free public access to the Internet via wireless, or wi-fi, connections. Newport Beach Public Library has offered wi-fi access since 2005. As of February 2017, the Newport Beach Public Library has provided unauthenticated wi-fi in all library locations. Unauthenticated access enables customers to access the Internet without a Newport Beach Public Library card and to work on multiple devices simultaneously. In Fiscal Year 2017/18, Newport Beach Public Library hosted 238,350 wi-fi sessions. Providing wi-fi access to the public requires the Library to purchase licenses for each user. On rare occasions, all wireless licenses may be in use. Staff addressed this deficiency by purchasing forty additional licenses in September 2017. This purchase has improved access to the service, but patrons still occasionally wait for access when demand is high and all licenses are in use. Wi-fi access is available daily from 6 a.m. to 10 p.m. to allow access during events held before and after library operating hours. The Library does not provide 24-hour access to wi-fi in order to discourage overnighting on Library sites. In comparison to our peer libraries, NBPL has the third highest number of wi-fi sessions annually. Our peers in Huntington Beach, Mission Viejo, and Mountain View do not report their wireless statistics to the State Library. PEER LIBRARY # of Wi-Fi Sessions FY 2017/18 Carlsbad City Library 93,593 Cerritos Public Library 238,777 Newport Beach Public Library 238,350 Palo Alto City Library 358,079 Santa Monica Public Library 89,151 Among Orange County public libraries that report their wi-fi statistics to the State Library, NBPL trails only the 33-branch Orange County Public Library system in the number of wi-fi sessions in the fiscal year. 63 PUBLIC LIBRARIES in OC # of Wi-Fi Sessions FY 2017/18 Authentication required? Anaheim Public Library Not reported to State Library NO Buena Park Library District 25,632 NO Fullerton Public Library 46,410 NO Huntington Beach Public Library Not reported to State Library NO Mission Viejo Public Library Not reported to State Library NO Newport Beach Public Library 238,350 NO Orange County Public Library 1,321,837 NO Placentia Library District 22,826 NO Santa Ana Public Library 980 NO Yorba Linda Public Library 48,499 NO None of our local peers requires a library card, which we term “patron authentication”, to access Wi-Fi. The benefit of not requiring a library card to access the NBPL wi-fi network is convenience; patrons can access the network quickly and easily, and connect with multiple devices simultaneously. Unfortunately, there are logistical and administrative drawbacks associated with not requiring patron authentication. As mentioned earlier, during periods of peak usage, some patrons are unable to access the network until a license is available. Without library card authentication, for example, it is impossible to determine how many Newport Beach residents are using the wi-fi network. Depending on the individual patron’s perspective, requiring authentication to access wi-fi can be an incentive to obtain a library card or an unnecessary impediment NOTICING: This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the Board of Library Trustees considers the item). 64 _____________________________________________________________________________________ DISCUSSION: The topic of library fines has received increased exposure in the media of late. The Washington Post reports that the San Diego Public Library has pardoned 130,000 patrons who owed more than $2 million in fines. The City of San Diego claims that it costs more in staff time than the amount they are able to recover in fines. Officials also claim that overdue fines are a barrier to access for low income communities. Similarly, the San Francisco Public Library Commission voted to waive $1.57 million in overdue fines. Newly appointed Library Director Michael Lambert, quoted in the San Francisco Chronicle, states that overdue fines disproportionately affect communities of color and communities that are on the lower end of the socioeconomic scale. Locally, Orange County Public Library offered Fine Free Days from Thursday, February 14 through Sunday February 24, 2019. Overdue or lost items returned during this period had fines and fees waived. As I stated to the Board of Library Trustees last spring, I cannot recommend eliminating fines. NBPL uses fines to encourage patrons to return items on time, and provide others with access to limited or high demand shared resources purchased with public funds. Fines are an important mechanism that the Library uses to maintain the integrity of its shared resources, to ensure equitable access to collections, and to protect the investment made by the taxpayer to subsidize the cost of library materials for the entire community. As a patron-centered organization, NBPL is interested in encouraging wide circulation and fair access to materials to as many patrons as possible. Removing fines also eliminates an important revenue stream for the City. Moreover, the Library is dependent upon the support of the community to function properly. We can neither implement overly punitive fines and fees, nor ignore the late return or loss of materials. Likewise, it is not our role to teach the public about responsibility or accountability. Our task has always been the effective management of tax dollars while maintaining a fair and accommodating mindset toward each individual customer. Our approach is to recover assets, while preserving customer dignity and fostering goodwill. We hire staff with good judgement and we empower our supervisors to make thoughtful and compassionate decisions for customers with excessive fines. We enable staff to restructure fines to pose less of a burden on customers. The Library will waive fines on a case-by-case basis; as a member of the Library Administration, I have personally waived customer fines accrued or TO: BOARD OF LIBRARY TRUSTEES FROM: Library Services Department Tim Hetherton, Library Services Director 949-717-3810, thetherton@newportbeachca.gov PREPARED BY: Tim Hetherton, Library Services Director TITLE: Further Review of Library Fines 65 exacerbated by circumstances such as job loss, financial situation, illness, theft, and accidents. NBPL will also work with customers to develop a payment plan, or to reduce large fine amounts to one manageable payment. Since the Library does not keep any demographic information on our users, it is impossible to determine if low-income borrowers have more frozen accounts and outstanding fines than more affluent customers. We do not bar anyone from using the Library because of excessive fines. Customers who have passed the $5.00 threshold for fines can still visit the Library and use materials. Other than accepting payments or resolving a payment issue, NBPL does not use staff to recover funds from delinquent borrowers. Our overdue notices are an automated function of our integrated library system. The Library has contracted the services of Unique Management Services to recover revenue from fines and lost materials. Over the years, NBPL has enjoyed a long and successful relationship with Unique Management, with return on investment at a consistent 5 to 1. This means that we receive $5.00 in recovered revenue for every $1.00 we spend. The measures taken by other organizations to eliminate fines in order to ensure access to low-income customers are well intended for those communities but not for all communities. Fine elimination not only denies others access to publicly owned resources, but also offers very little to customers who choose to comply with return dates. The materials patrons require are not on the shelves. Overdue and missing items cause frustration for patrons, when they require items – materials purchased with public funds and maintained as a shared resource for the community - only to find they are overdue and unavailable. NOTICING: This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the Board of Library Trustees considers the item). 66 _____________________________________________________________________________________ DISCUSSION: After a substantial period of dry weather, crews are making progress on the exterior of the building. Public Works staff is working with Southern California Edison to connect the building to electrical utilities. Crews are preparing to complete fixtures, cabinets, wall graphics, and paint on the interior. The building’s official name will be Corona del Mar Library and Fire Station. The City is planning a grand opening for Saturday, July 20. Here are some recent photographs of the building’s interior: TO: BOARD OF LIBRARY TRUSTEES FROM: Library Services Department Tim Hetherton, Library Services Director 949-717-3810, thetherton@newportbeachca.gov PREPARED BY: Annika Helmuth, CDM Branch Librarian TITLE: Corona del Mar Branch project update – March 2019 67 NOTICING: This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the Board of Library Trustees considers the item). 68