The URL can be used to link to this page

Home My WebLink About19 - Park and Beach Public Restroom Janitorial Services - PowerPointAugust 13, 2019 Item No. 19 C7 JANITORIAL SERVICES PARK AND BEACH RESTROOMS AUGUST 13, 2019 BEACH AND PARK RESTROOM CLEANING SERVICE LEVELS The City's Beach and Park Public Restrooms are Frontline Facilities These Facilities are Used by Our Residents and Visitors and Help Define their Experiences in Newport Beach Community & Visitor Expectations are High for Public Beach Restrooms •I• 0 r „y Af - _ -- ;} 01,'vp L i . _-__ RFSitifF'X a /.. ' _ r 1, Aff _ .rte }��_.�;. �� =�. �� '' irk ��'r ?ay►" � � y —' R„ y onn t= .90 ` I f 7„ a = ��_,., _ _- ' � � � :$� �'E'' � r � 4�-..rpt �''� 1• � - '�"" . i : � - , %►r:�t � - ,+, - -iii � �. i� !� �` 'i . ��, , �. ��',. T a '� tewit r'+` ` !�':, l • I, r l kA - ORANGE'" VE I ,14 7- -AA Beach and Park Restroom Cleaning Service Levels Current Challenges Logistics — Takes Multiple Crews to Service All 30 Restrooms Daily High Volume Restrooms Typically Require Continuous Daily Cleaning Issues with Disrespectful Users, Transient Population, and Vandalism Restrooms are Prone to Misuse — Requires Extra, Unscheduled Cleanings Paper Products are often Depleted Crowds and/or Events Require More Frequent Cleanings Restroom Janitorial Staff has High Turnover Rates Affects Knowledge and Familiarity of Facilities and City overall City Receives On -Going Complaints Regarding Cleanliness of Restrooms City Council Planning Session (Feb) — Direction to Increase Service Levels L - CITY STANDALONE PUBLIC RESTROOM LOCATIONS - CURRENT SERVICE LEVELS �BR�T A • Restrooms (# at each location) • High Use Restrooms in Bold O r �T ry�T -LI / y 15th Street (1) 19th Street (1) 38th Street (1) ILI 58th Street (1) 1 �• uaP�r ��¢ Arroyo Park (1) 7 „ ® Balboa Island Ferry (1) NE WP Of? T Balboa Island Fire Station (1) -- �•' ear Balboa Pier I Peninsula Park (1) [ Balboa Yacht Basin (1) OR Bob Henry Park (1) AV� Bonita Canyon Sports Park (3) s Bonita Creek Park (1) L� - r o Buck Gully N EWP 1 04sr SHO �Buffalo Hills Park (2) OITA Channel Place Park (1) Civic Center Park (1) .D �Q o = ..,,; Q� Cliff Drive Park (1) Coastal Peak Park (1) S a Corona del Mar State Beach (2) xx °a � Eastbluff Park (1) Grant Howald Park (1) R FS FASNK}N � �4,y � G �y .•�••, +st Aran °b Irvine Terrace Park (1) s� = Marina Park Lighthouse (1) Mariners Park (1) Newport Pier (1) +s� F JCAQUIN San Joaquin Hills Park (1) NEWPORT ARK A HILLS X* PIER San Miguel Park (1) BAL90A +SLAND �R T �` Sunset Ridge Park (1) }y pGUERl' a Washington Street (1) QST F ��F m West Newport Park (1) PIERER 2 PACIFIC OCEAN 3 d NEWPORT Ro COAST • • INCREASED HIGH USE RESTROOM LOCATIONS - INCREASED SERVICE LEVELS L nllllllin S} ry�Ty UPPER SAY RT r SAY ��■ • Restrooms (# at each location) `wPark r 15th Street (1) 19th Street (1) 38th Street (1) 58th Street (1) Arroyo Park (1) Balboa Island Ferry (1) �� Mnri ners Park Balboa Yacht Basin (1) / Bob Henry Park (1) Bonita Canyon Sports Park (3) ® Bonita Creek Park (1) Buck Gully S% o �►.� Buffalo Hills Park (2) BONZA Cliff Drive Park& Civic Center Park (1) & Cwmnuni}y Center ®' Coastal Peak Park (1) Corona del Mar State Beach (2) Bob Henry Grant Howald Park (1) �� oa Pwrk Marina Park Lighthouse (1) 5� Mariners Park (1) a� s+ree+ Hies San Joaquin Hills Park (1) San Miguel Park (1) Sunset Ridge Park (1) Washington Street (1) West Newport Park (1) Bnlhow Ywch+ 19th Street ui Pier Basin Civic Balhwa Balhwa Center 15thStreet Park Island Island�Fire S I . Marines Park Ferry Statiwn (Resfrowm� Irvine San Terrwce Park Hills Pak Jo aquin 8 Lawn LigMhou se Bowling Washinglwn street Center Balboa Pier�Peni�la Park Gran+ Hwv Corona FIEF Park PACIFIC OCEAN BuckGul ly NEWPORT COAST • Restrooms (# at each location) • High Use Restrooms in Bold 15th Street (1) 19th Street (1) 38th Street (1) 58th Street (1) Arroyo Park (1) Balboa Island Ferry (1) Balboa Island Fire Station (1) Balboa Pier I Peninsula Park (1) Balboa Yacht Basin (1) / Bob Henry Park (1) Bonita Canyon Sports Park (3) ® Bonita Creek Park (1) Buck Gully S% o �►.� Buffalo Hills Park (2) BONZA Channel Place Park (1) Civic Center Park (1) Cliff Drive Park (1) ®' Coastal Peak Park (1) Corona del Mar State Beach (2) Eastbluff Park (1) Grant Howald Park (1) �� oa Irvine Terrace Park (1) Marina Park Lighthouse (1) 5� Mariners Park (1) a� Newport Pier (1) Hies San Joaquin Hills Park (1) San Miguel Park (1) Sunset Ridge Park (1) Washington Street (1) West Newport Park (1) NEWPORT COAST Detailed Level of Cleaning 30 Restrooms will receive a deep detail cleaning, which includes the following: 1. Thorough power washing and scrubbing of floors 2. Thorough scrubbing of walls, toilets, and urinals 3. Cleaning of floor troughs 4. Clearing of drains 5. Ceilings cleaned of cobwebs, grime, paper and other items 6. Ventilation ducts to be dusted and cleared of all obstructions 7. Application of deodorizer and disinfectant to walls, ceiling, floors, and drainage troughs All Beach bathrooms washed out DAILY First Cleaning completed prior to AM Opening of all 30 Restrooms All High Use Restrooms Cleaned/Stocked Twice Daily (Morning & Afternoon) Continuous Roving Crews to Monitor High Use Restrooms and Provide Extra Cleanings Proposed Service Level vs. Previous Service Levels 7 High Use Restrooms 2x per day All Others 1x per Day 10 High Use Restrooms 2x per day All Others - 1x per Day Peak Season Memorial Day — Labor Memorial Day — Labor Day Day (14 Weeks) (14 Weeks) 2 — 2 Person Crews 7 High Use Restrooms During Peak Season $467,650 3 — 2 Person Crews 7 High Use Restrooms During Peak Season $592,130 16 Beach Restrooms 2x per day All Others - 1x per Day * Detailed Level of Cleaning March — October (32 Weeks) 4 — 2 Person Crews 16 High Use Restrooms During Extended Peak Season $803,784 Summary of Changes Cleaning Level — Pressure Washing, Detailed Level of Cleaning Early Morning Cleaning — First Cleaning completed prior to 7AM at all 30 Restrooms Roving Crews — Added Supervisor and Additional Crew (4 Total) to Continuously Porter High Use Restrooms Peak Season — Expanded Season by 18 weeks to Address Crowds High Use Restrooms — Classified Additional 11 Restrooms as High -Use New Contract — Clear Expectations / Scope of Work Routine Cleaning — All High Use Restrooms Cleaned Twice per Day QUESTIONS / COMMENTS PUBLIC WORKS DEPARTMENT Providing and Protecting Quality Public Improvements and Services