HomeMy WebLinkAboutAgenda PacketCITY OF NEWPORT BEACH
BOARD OF LIBRARY TRUSTEES AGENDA
Newport Beach Public Library
1000 Avocado Avenue, Newport Beach, CA 92660
Tuesday, January 21, 2020 - 5:00 PM
Board of Library Trustees Members:
Janet Ray, Chair
Paul Watkins, Vice Chair
Douglas Coulter, Secretary
Barbara Glabman, Board Member
Kurt Kost, Board Member
Staff Members:
Tim Hetherton, Library Services Director
Elaine McMillion, Administrative Support Specialist
The Board of Library Trustees meeting is subject to the Ralph M. Brown Act. Among other things, the Brown Act
requires that the Board of Library Trustees agenda be posted at least seventy-two (72) hours in advance of each
meeting and that the public be allowed to comment on agenda items before the Board and items not on the agenda but
are within the subject matter jurisdiction of the Board of Library Trustees. The Chair may limit public comments to a
reasonable amount of time, generally three (3) minutes per person.
The City of Newport Beach’s goal is to comply with the Americans with Disabilities Act (ADA) in all respects. If, as an
attendee or a participant at this meeting, you will need special assistance beyond what is normally provided, we will
attempt to accommodate you in every reasonable manner. Please contact Tim Hetherton, Library Services Director, at
least forty-eight (48) hours prior to the meeting to inform us of your particular needs and to determine if accommodation
is feasible at (949) 717-3801 or thetherton@newportbeachca.gov.
NOTICE REGARDING PRESENTATIONS REQUIRING USE OF CITY EQUIPMENT
Any presentation requiring the use of the City of Newport Beach’s equipment must be submitted to the Library Services
Department 24 hours prior to the scheduled meeting.
I.CALL MEETING TO ORDER
II.ROLL CALL
III.NOTICE TO THE PUBLIC
The City provides a yellow sign-in card to assist in the preparation of the minutes. The
completion of the card is not required in order to address the Board of Library Trustees. If the
optional sign-in card has been completed, it should be placed in the box provided at the podium.
The Board of Library Trustees of Newport Beach welcomes and encourages community
participation. Public comments are generally limited to three (3) minutes per person to allow
everyone to speak. Written comments are encouraged as well. The Board of Library Trustees
has the discretion to extend or shorten the time limit on agenda or non-agenda items. As a
courtesy, please turn cell phones off or set them in the silent mode.
IV.PUBLIC COMMENTS
Public comments are invited on agenda items. Speakers must limit comments to three (3)
minutes. Before speaking, we invite, but do not require, you to state your name for the record.
The Board of Library Trustees has the discretion to extend or shorten the speakers’ time limit
on agenda items, provided the time limit adjustment is applied equally to all speakers. As a
courtesy, please turn cell phones off or set them in the silent mode.
January 21, 2020
Page 2
Board of Library Trustees Meeting
V.CONSENT CALENDAR
All matters listed under CONSENT CALENDAR are considered to be routine and will all be
enacted by one motion in the form listed below. The Board of Library Trustees has received
detailed staff reports on each of the items recommending an action. There will be no separate
discussion of these items prior to the time the Board of Library Trustees votes on the motion
unless members of the Board of Library Trustees request specific items to be discussed and/or
removed from the Consent Calendar for separate action. Members of the public who wish to
discuss a Consent Calendar item should come forward to the lectern upon invitation by the
Chair.
A.Consent Calendar Items
Minutes of the December 16, 2019 Board of Library Trustees1.
02 DRAFT MINUTES 12-16-19
Patron Comments2.
Monthly review of evaluations of library services through suggestions and requests
received from patrons.
03 PATRON COMMENTS
Library Activities3.
Monthly update of library events, services and statistics.
04 LIBRARY ACTIVITIES
05 Attachment Library Journal Star Library article Winter 2019
Expenditure Status Report4.
Monthly expenditures status of the library's operating expenses; services, salaries
and benefits by department.
06 EXPENDITURE STATUS REPORT
07 FOL DONATIONS
08 NBPLF DONATIONS
Board of Library Trustees Monitoring List5.
List of agenda items and dates for monthly review of projects by the Board of Library
Trustees.
09 BLT MONITORING LIST
VI.CURRENT BUSINESS
A.Items for Review
January 21, 2020
Page 3
Board of Library Trustees Meeting
Review of Holidays and Meeting Schedule6.
Staff requests that the Board of Library Trustees review the 2020 meeting schedule.
10 HOLIDAYS and MEETING SCHEDULE
Library Gift and Donor Policy (NBPL 3)7.
Staff requests that the Board of Library Trustees review and approve changes to the
Gift and Donor policy (NBPL 3).
11 STAFF REPORT LIB GIFT DONOR POLICY
12 ATTACHMENT A ORIGINAL
13 ATTACHMENT B REDLINED
14 ATTACHMENT C FINAL
15 ATTACHMENT D FIRST FLOOR
16 ATTACHMENT E SECOND FLOOR
Newport Beach Public Library eBranch and Database Review8.
Staff will provide an update and review of the Library eBranch and database
services.
17 STAFF REPORT NBPL eBRANCH DATABASE
Donations9.
Staff recommends the Board of Library Trustees approve the acceptance of three
year-end donations from Library Supporters to enhance the Library's materials
collection.
18 DONATIONS STAFF REPORT
Lecture Hall Update10.
Chair Ray will report on activities related to the Library Lecture Hall project.
Library Services11.
Report of Library issues regarding services, patrons and staff.
B.Monthly Reports
January 21, 2020
Page 4
Board of Library Trustees Meeting
Library Foundation Liaison Reports:12.
A. Library Foundation Board - Report of the most recently attended meeting
B. Library Live Lectures Committee - Report of the most recently attended meeting
C. Witte Lectures Committee - Report of the most recently attended meeting
Friends of the Library Liaison Report13.
Trustee update of the most recently attended Friends of the Library Board meeting.
Literacy Services Liaison Report14.
Trustee update of the most recently attended Literacy Services Advisory Board
meeting.
VII.PUBLIC COMMENTS ON NON-AGENDA ITEMS
Public comments are invited on non-agenda items generally considered to be within the subject
matter jurisdiction of the Board of Library Trustees. Speakers must limit comments to three (3)
minutes. Before speaking, we invite, but do not require, you to state your name for the record.
The Board of Library Trustees has the discretion to extend or shorten the speakers’ time limit
on agenda or non-agenda items, provided the time limit adjustment is applied equally to all
speakers. As a courtesy, please turn cell phones off or set them in the silent mode.
VIII.BOARD/COMMITTEE/COMMISSION ANNOUNCEMENTS OR MATTERS WHICH
MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION,
ACTION OR REPORT (NON-DISCUSSION ITEM)
IX.ADJOURNMENT
DRAFT
CITY OF NEWPORT BEACH
Board of Library Trustees Newport Beach Public Library—Corona del Mar Branch 410 Marigold Avenue, Corona del Mar, CA 92625
Meeting Minutes December 16, 2019 – 5:00 p.m.
I.CALL MEETING TO ORDER –Chair Ray called the meeting to order at 4:58 p.m.
II.ROLL CALL - Roll Call by Administrative Support Specialist Elaine McMillion
Trustees Present: Chair Janet Ray, Vice Chair Paul Watkins, Secretary Douglas
Coulter, Board Member Barbara Glabman, Board Member Kurt Kost
Trustees Absent: None
Staff Present: Tim Hetherton, Library Services Director
Elaine McMillion, Administrative Support Specialist Natalie Basmaciyan, Homeless Coordinator
Debbie Walker, Branch & Youth Services Coordinator
Melissa Hartson, Circulation & Technical Processing Coordinator Rebecca Lightfoot, Adult Services Coordinator
III.NOTICE TO THE PUBLIC
IV.PUBLIC COMMENTS
Jim Mosher advised that the minutes of the Closed Session should indicate any reportable
action taken during the Closed Session or no reportable action was taken during theClosed Session.
V.CONSENT CALENDAR
A.Consent Calendar Items
1.Minutes of the November 18, 2019 Board of Library Trustees Meeting
Special Meeting Closed Session 3:30 pm / Regular Meeting 5:00 pm
Vice Chair Watkins proposed incorporating Mr. Mosher's changes regarding Mr. Mosher's
comments under Item III, Public Comments, and Chair Ray's announcement that there
was no reportable action from the Closed Session.
Board Member Coulter disagreed with incorporating Chair Ray's announcement.
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Board of Library Trustees Meeting Minutes December 16, 2019
Page 2
Motion made by Vice Chair Watkins, seconded by Board Member Kost, and carried (4-0-
0-1) to approve the Minutes of the November 18, 2019 Special Meeting and Regular Meeting as amended.
The Board of Library Trustees discussed whether a report of the Closed Session is necessary. Vice Chair Watkins explained that a report of the Closed Session does not
include the specific issues with regard to the topics discussed during the Closed Session.
AYES: Ray, Watkins, Glabman, Kost
NOES: Coulter
ABSTENTIONS: ABSENCES:
2.Patron CommentsMonthly review of evaluations of library services through suggestions and requests
received from patrons.
3.Library Activities
Monthly update of library events, services and statistics.
4.Expenditure Status Report
Monthly expenditure status of the library's operating expenses, services, salaries,and benefits by department.
5.Board of Library Trustees Monitoring ListList of agenda items and dates for monthly review of projects by the Board of
Library Trustees.
VI.CURRENT BUSINESS
A.Items for Review
6.Newport Beach Public Library and Homeless Patrons
Staff will present a report on the issue of homeless patrons and the Newport BeachPublic Library. City Homeless Coordinator Natalie Basmaciyan will also update
the Board of Library Trustees on steps the City of Newport Beach has taken toaddress homelessness in general.
Homeless Coordinator Natalie Basmaciyan reported the City Council is reviewing
multiples sites, including the City's Corporate Yard and 4200 Campus Drive, as possible homeless shelters. The City Manager and City Council are attempting to partner with
Costa Mesa, Tustin, Huntington Beach, and other surrounding cities to find regional solutions to homelessness. She attends the weekly meetings of the County's Coordinated Entry System where case managers and housing providers match applicants with
housing. The County's priorities for housing are families, military veterans with honorable discharges, and individuals. She, Assistant City Manager Carol Jacobs, and Deputy
Police Chief Dennis Birch meet to ensure policies and strategies align with the law
enforcement perspective and guidelines. Panhandling is not illegal; however, aggressiveness while panhandling may be punishable under the law. The Public Works
Department is creating signage that encourages the public to donate online rather than to
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Board of Library Trustees Meeting Minutes December 16, 2019
Page 3
individuals on the street. The City has a five-year contract with City Net to conduct street
outreach with police officers. Homeless Coordinator Basmaciyan's role is to ensure City Net provides value to the City and service to Newport Beach's homeless population. Homeless Coordinator Basmaciyan also educates the public about laws affecting
homelessness. The City has implemented a rapid response team with multi-departmental staff who will conduct outreach with homeless people. She attended a state policy workshop in November where she learned about actionable ideas and networked with
other cities. The United Way hosted a Homeless 101 class in October, and the video can be viewed at NBTV. In January, the City will host a community conversation regarding
mental illness. Homeless Coordinator Basmaciyan will present an overview of City actions
on Speak Up Newport in January and is attending Leadership Tomorrow. She has compiled a list of approximately 120 people with ties or affiliations with the City of Newport
Beach, and City Net is using the list to ensure they reach everyone. Homeless Coordinator
Basmaciyan shared three stories of housing homeless people.
In response to questions, Homeless Coordinator Basmaciyan explained that the laws apply to the homeless on public property only. The homelessness page of the City website discusses private property owner's rights. Homeless people can camp on government
property. City Net is connected with religious organizations that host homeless programs. An Orange County behavioral health employee rides with the Homeless Liaison Officer to conduct evaluations and make referrals. City Net and the Homeless Liaison Officer are
aware of the many locations of homeless campers. The Orange County Transportation Authority (OCTA) leases the bus terminal property from the Irvine Company; therefore, it is not public property. OCTA had a law enforcement agreement with the Sheriff's
Department, but the Sheriff's Department did not want to enforce laws at the bus terminal. OCTA provided the City with a letter authorizing the Newport Beach Police Department to
patrol and enforce laws at the bus terminal. Camping at the dog park is allowed because
the dog park is public property. Littering and open fires are enforceable offenses. Each city addresses homelessness differently.
Vice Chair Watkins explained the effect of the Martin v. City of Boise case on anti-camping and loitering ordinances. Homeless people in the Library are making patrons
uncomfortable by staring and leering at them. On occasion, he has observed people bathing and shaving in the second-floor restrooms. He proposed the Board review the Library Use Policy – NBPL 1 in January and consider adding some enforcement to protect
Library patrons. He has added some language for the Board to consider and will provide it to Board Members. Ultimately, homeless people's privileges could be suspended for one year.
Jim Mosher indicated the Library distributes the resource list to homeless people. He suggested the Library obtain the County's pocket guide of resources and distribute it to
homeless people.
Homeless Coordinator Basmaciyan advised that she and Assistant City Manager Jacobs
are preparing a handout to give to homeless people during outreach rather than homeless people having to travel to the Library to obtain a copy of resources.
Library Services Director Tim Hetherton clarified that when a patron is found using the restroom for bathing, Library staff informs them it is not allowed and gives them a list of
resources.
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Board of Library Trustees Meeting Minutes December 16, 2019
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7. Library Gift and Donor Policy – NBPL 3 As requested by the Board, staff will provide revisions of this policy for review and approval.
Chair Ray announced the item is continued to the January meeting to ensure fundraising for the Lecture Hall is adequately covered in the policy.
8. Corona del Mar Branch Update
Branch Librarian Annika Helmuth will update the Board on the recently opened
Corona del Mar Branch Library.
Chair Ray reported the Corona del Mar Branch is beautiful and well laid-out. The feature
in the Navigator makes the Library shine.
Librarian Annika Helmuth reported November has been the busiest month since the Branch opened in September. Tuesday morning programs bring the greatest number of patrons to the Branch. Wednesdays have the highest number of check-outs and reference
interactions. Opening on Mondays has been valuable and resulted in a great deal of activity. The busiest check-out times tend to be 11:00 a.m. and 4:00 p.m. Storytime attendance has increased each month since September. Books and Babies continues to
be the most attended children's program with an average of 60 participants. A monthly specialty program follows Books and Babies in attendance. The Branch opened on Sunday, December 8, for the Corona del Mar Christmas Walk and offered two magician
shows, crafts, and refreshments. Seven hundred patrons visited the Branch on December 8. In January 2020, the Branch will offer Sensory Play programming on
Saturdays. In February, she will host the Newport Coast Elementary School second
graders for a tour and story. The facility is functioning as expected. Signage has been installed at the entrance and rear of the facility. Parking signage should be installed soon.
Minor repairs have been addressed promptly. The Fire Department installed lights on the
building.
Vice Chair Watkins noted staff did a nice job for the Christmas Walk. 9. Lecture Hall Update
Chair Ray will report on activities related to the Library Lecture Hall project. Chair Ray advised that the Council approved a contract with Robert Coffee Architects and
Associates to prepare conceptual designs for the Lecture Hall. The Library Lecture Hall Design Committee will begin meeting twice a month.
Jim Mosher remarked that the staff report for the Council was inadequate in that it did not include the contract or alternatives considered by the Design Committee. He was
confused by the statement in the minutes that the Library Foundation would provide
$50,000 each year for five years. The Council is expecting much greater private funding.
Chair Ray clarified that the Library Foundation's commitment is only part of the private
funding.
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Board of Library Trustees Meeting Minutes December 16, 2019
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10. Library Services
Report of Library issues regarding services, patrons and staff. Library Services Director Hetherton indicated Macmillan Publishers allows public libraries
to purchase one copy of an e-book for the first eight weeks of its release, which generates a considerable number of holds. Libraries pay almost three times the consumer's cost for an e-book. Many libraries are protesting by not purchasing materials from Macmillan. The
Library has begun purchasing materials from Macmillan once the eight-week period ends. The Library wants to provide materials that patrons want while taking a stand with other
public libraries. The Library's budget supports the purchase of electronic materials.
Neither Macmillan nor the American Library Association (ALA) have altered their positions. As a captive audience, public libraries generate a lot of revenue for publishers. As of
December 17, the credit union will have vacated the second-floor retail space in Central
Library. The Friends of the Library support including a gift shop in the area. The Foundation received a generous donation that will support the passport services and
notary function planned for the space. The next Board meeting is scheduled for January 20, Martin Luther King Jr., Day; therefore, the meeting will be moved to January 21.
In reply to questions, the City Council does not have to approve changes to the retail space. The Irvine Company has amended the use of the property to allow relocation of the ATM to the exterior of the building near the book drop. The City is attempting to identify
a bank to operate the ATM. B. Monthly Reports
11. Library Foundation Liaison Reports
A. Library Foundation Board – Report of the most recently attended
meeting.
Meg Linton, Library Foundation Chief Executive Officer, reported the Library Foundation
has two new board members. Baskets filled with plush toys were placed in each Branch as part of the Foundation's membership drive.
B. Library Live Lectures Committee – Report of the most recently attended meeting.
Board Member Glabman advised that the next speaker is Helen Zia, whose book Last Boat Out of Shanghai has been popular with book groups. As of December 5, 111 lecture
reservations have been made. The Committee is preparing a list of speakers for the
following year and is searching for authors who have written in genres not previously explored.
C. Witte Lectures Committee – Report of the most recently attended
meeting.
Board Member Kost indicated sponsorships total $141,000, and ticket sales are going
well. The Committee is preparing its list of speakers for the following year and is close to
contracts with two speakers.
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Board of Library Trustees Meeting Minutes December 16, 2019
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12. Friends of the Library Liaison Report
Trustee update of the most recently attended Friends of the Library Board meeting. Board Member Coulter related that November bookstore sales increased 15.9 percent
over November 2018 sales. Year to date, bookstore sales have increased 4.7 percent. Amazon sales totaled $1,716 and PBA Auction House sales totaled $731. The Friends also generated income of $965 in membership fees. The December Members only 50-
percent off sale generated $1,543. The Friends received $291 from Gorjana Jewelry in Fashion Island during their Friends promotion party. The Friends special puzzle sale
generated approximately $500. The next book sale is February 7 and 8, 2020.
13. Literacy Services Liaison Report
Trustee update of the most recently attended Literacy Services Advisory Board
meeting.
Vice Chair Watkins advised that the ProLiteracy holiday party included a literacy play written, produced, and acted by UCI students. A second performance is scheduled for January.
Commissioner Glabman summarized the play and the research that raised the credibility of the play.
Both Vice Chair Watkins and Commissioner Glabman strongly encouraged everyone to see the play.
VII. PUBLIC COMMENTS ON NON-AGENDA ITEMS
None
VIII. BOARD OF LIBRARY TRUSTEES ANNOUNCEMENTS OR MATTERS WHICH MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION, ACTION OR REPORT (NON-DISCUSSION ITEM)
None
IX. ADJOURNMENT – 5:58 p.m.
9
DECEMBER 2019
Comment #
Date Received
Source of Comment
Staff Member
Staff Member Title
Date Responded to Patron
1
12/3/2019
Email
Rebecca Lightfoot
Adult Services Coordinator
12/3/2019
2
12/11/2019
Email
Tim Hetherton
Library Services Director
12/18/2019
As I stated to the Board of Library Trustees last spring, I cannot recommend
eliminating fines. NBPL uses fines to encourage patrons to return items on time,
and provide others with access to limited or high demand shared resources
purchased with public funds. Fines are an important mechanism that the Library
uses to maintain the integrity of its shared resources, to ensure equitable access to
collections, and to protect the investment made by the taxpayer to subsidize the
cost of library materials for the entire community. As a patron-centered
organization, NBPL is interested in encouraging wide circulation and fair access to
materials to as many patrons as possible. Removing fines also eliminates an
important revenue stream for the City. Moreover, the Library is dependent upon the
support of the community to function properly. We can neither implement overly
punitive fines and fees, nor ignore the late return or loss of materials. Likewise, it is
not our role to teach the public about responsibility or accountability. Our task has
always been the effective management of tax dollars while maintaining a fair and
accommodating mindset toward each individual patron. Our approach is to recover
assets, while preserving patron dignity and fostering goodwill. We hire staff with
good judgement and we empower our supervisors to make thoughtful and
compassionate decisions for patrons with excessive fines. We enable staff to
restructure fines to pose less of a burden on patrons. The Library will waive fines on
a case-by-case basis; as a member of the Library Administration, I have personally
waived patron fines accrued or exacerbated by circumstances such as job loss,
financial situation, illness, theft, and accidents. NBPL will also work with patrons to
develop a payment plan, or to reduce large fine amounts to one manageable
payment. Since the Library does not keep any demographic information on our
users, it is impossible to determine if low-income borrowers have more frozen
accounts and outstanding fines than more affluent patrons. We do not bar anyone
from using the Library because of excessive fines. Patrons who have passed the
$5.00 threshold for fines can still visit the Library and use materials. The measures
taken by other organizations to eliminate fines in order to ensure access to low-
income patrons are well intended for those communities, but not for all
communities. Fine elimination not only denies others access to publicly owned
resources, but also offers very little to patrons who choose to comply with return
dates. The materials patrons require are not on the shelves. Overdue and missing
items cause frustration for patrons, when they require items - materials purchased
with public funds and maintained as a shared resource for the community - only to
find they are overdue and unavailable.
NEWPORT BEACH PUBLIC LIBRARY PATRON COMMENTS
Comment Response
Can books be returned to other branches or do they need to be returned to the
branch from which they were checked out? Thank you.
Yes, books can be returned to any Newport Beach Public Library branch. You can
find all of our locations, including drop-off-only locations, listed here:
https://www.newportbeachlibrary.org/about/hours-and-locations . Thank you.
Eliminating fines builds a better library for all. Between being the child of a librarian
and an absolute nerd, libraries have always been a large part of my life.
Unfortunately, I have not been in my local library in over a year. This is because I
missed the return date by a few days for a number of items putting my account in
delinquency. While other libraries participate in programs such as fine forgiveness
and the complete elimination of fines, Newport Beach does neither. This makes
your library less accessible to the community and makes it feel even hostile. I'd like
to share an article from my former local library:
mesacountylibraries.org/2019/12/mesa-county-libraries-to-eliminate-overdue-fines-
in-2020/. In this article, the library plans on completely removing fees with some
excellent justification. I implore you to take some action in making our library a
place of inclusion and community growth as I believe all libraries should be. I would
greatly appreciate a response.
10
DECEMBER 2019
Comment #
Date Received
Source of Comment
Staff Member
Staff Member Title
Date Responded to Patron
NEWPORT BEACH PUBLIC LIBRARY PATRON COMMENTS
Comment Response
3
12/12/2019
Comment Card
4
12/16/2019
Email
Francine Jacome
Administrative Support Technician
12/16/2019
5
12/18/2019
Email
Tim Hetherton
Library Services Director
12/18/2019
6
12/22/2019
Comment Card
Debbie Walker
Library Services Manager, Acting
12/23/2019
The Newport Beach Public Library Use Policy prohibits “using restrooms for other
than intended purposes." Unintended purposes include bathing, washing clothes,
and loitering. Library staff most certainly enforces this policy. The Board of Library
Trustees intends to revise this policy to include specific prohibitions against bathing
and washing clothes. As far as unwanted staring, the Use Policy prohibits “any
threatening or abusive language or gestures directed toward patrons or staff,” and
“interfering with other patrons’ use of the Library." Library staff has addressed this
issue with offending patrons and will intervene on behalf of any patron whose
access to Newport Beach Public Library is compromised. Again, to better serve the
public, the Board of Library Trustees will revise the language of the policy to enable
staff to protect the rights of all patrons. I’m sorry that recent media reports are
leading the public to conclude that Newport Beach Public Library is anything less
than a community gem and an award winning public library that is making a positive
impact on the lives of our residents and guests.
Add a table and drink holder outside the Media and Sound Labs.I was given the comment card you filled out requesting a table and drink holder
outside the Media and Sound Labs. There are no plans to add additional furniture
to that area at this time. That hallway is free of extra furniture to keep it as a clear
and open passageway to the Labs. In addition, as food and drink are not allowed in
the Sound and Media Labs, we do not want to encourage eating or drinking in the
immediate area. The Popular Library which is nearby has seating and several small
tables that are available to those who wish to eat or drink while waiting or reading in
the Library. We do appreciate your use of the Library and that you took the time to
contact us.
You really think the public library isn't for bathing? What was your first clue? You
think women like peepers? There must be really something wrong with your
management to have allowed this to happen even twice without addressing these
issues. The 1980s...that's when NPB was at its best and brightest...guess that's
when people had common sense! Unbelievable.
Thank you for all your help in organizing this Town Hall. Thank you to Claire,
Katherine, Chris, Liz, Heidi, and Erin as well as all the other staffers who so
graciously helped us out and answered our questions before/during the event.
Thank you. We always have amazing staff on hand at all times to help out. I’m so
pleased you had a good experience.
The Sound Lab is what I like most about the Newport Beach Public Library. Sound
Lab use got me invited to Nashville!
This patron did not provide any contact information, so we are unable to reply.
11
DECEMBER 2019
Comment #
Date Received
Source of Comment
Staff Member
Staff Member Title
Date Responded to Patron
NEWPORT BEACH PUBLIC LIBRARY PATRON COMMENTS
Comment Response
7
12/22/2019
Email
Rebecca Lightfoot
Adult Services Coordinator
12/24/2019
8
12/26/2019
Email
Rebecca Lightfoot
Adult Services Coordinator
12/26/2019
9 (a)
12/28/2019
Annika Helmuth
Branch Librarian
12/30/2019
My husband and I live half our year in CDM and half in Boston. We are both
recently retired. We’ve enjoyed participating in a series of talks in Wellesley on a
wide range of topics (history, science, changes in local bike trails). Can you
recommend a group that might coordinate such classes, please?
The Newport Beach Public Library and the Newport Beach Public Library
Foundation have interesting and educating programs throughout the year. We have
lecture series, distinguished speakers, Sunday musicales, medical and financial
workshops, and much more. You can find listings for our events on our website:
https://www.newportbeachlibrary.org/calendar and the Foundation’s website:
https://www.nbplfoundation.org/. In addition, the OASIS Senior Center offers a wide
variety of classes and activities:
https://www.newportbeachca.gov/government/departments/recreation-senior-
services/senior-services-oasis-senior-center. UC Irvine and the Segerstrom Center
also offer a wide variety of lecture series you might find interesting such as National
Geographic Live 2020 Speaker Series Special Event Lecture Presented by Irvine
Barclay Theatre: http://www.thebarclay.org/events-details.asp?n=explore-
events&n1=view-.&n2=&refId=0BBC6A2E-887E-466C-862C-F2497219B3D1; all
events at the Irvine Barclay Theatre listed by category:
http://www.thebarclay.org/explore-events.asp?n=explore-events&n1=view-
events&n2=by-type; UCI Center for the Neurobiology of Learning and Memory
(special distinguished lecture series): https://cnlm.uci.edu/distinguished-barclay/;
UCI Calendar of Events: https://today.uci.edu/calendar/month/2020/1;
Distinguished Speaker Series of Southern CA (at Segerstrom Center for the Arts in
Costa Mesa): https://www.speakersla.com/locations/orange-county/. I hope that
helps. Please let me know if there is anything else I can do to assist. Thank you.
Formal complaint #1, needs improvement today, December 28, 2019: There was
an illegal dog in the Library. The dog did not have on its legal service dog collar,
which makes it illegal in the Library. He lied when asked the legal question, "What
has this dog been trained to do to help you with your disability?" He said the dog
would react if he had a seizure. He was lying (just because a dog might react to
something doesn't mean it has been trained or that it is a legal service dog such as
a seeing eye dog). It was not trained. It was not a legal dog. It was illegal in the
Library.
As Branch Librarian at the Corona del Mar Library, I received your comment card
regarding a service animal in the Library on December 28, 2019. Staff appropriately
notified the patron of Library policy and verified the animal in ADA compliance. We
appreciate your comment and hope you continue to visit Newport Beach Public
Library. Thank you.
Will access to lynda.com continue after 2019?No, the library’s subscription to Lynda.com will end on December 31, 2019.
Lynda.com was purchased by LinkedIn and changed its terms of service requiring
library patrons to create a LinkedIn account in order to continue using Lynda.com.
Due to privacy concerns, librarians across the country tried to negotiate with
LinkedIn, but unfortunately no agreement was reached. California State Librarian
Greg Lucas issued a press release in July of this year recommending that libraries
no longer continue their relationship with LinkedIn. Since the Newport Beach Public
Library takes our patrons’ right to privacy very seriously, we felt we had no other
choice but to cancel the service. You can read the state librarian’s press release:
https://library.ca.gov/Content/pdf/pressreleases/CSL_Press_Release_LinkedInLear
ning_7.22.2019_Final.pdf. Thank you.
12
DECEMBER 2019
Comment #
Date Received
Source of Comment
Staff Member
Staff Member Title
Date Responded to Patron
NEWPORT BEACH PUBLIC LIBRARY PATRON COMMENTS
Comment Response
9 (b)
12/30/2019
Annika Helmuth
Branch Librarian
12/31/2019
10
12/31/2019
Comment Card
Outstanding reference assistance, check out service, library catalog, databases,
and Internet services. Appreciate the many free NBPL services and excellent
customer service. Thank you to everyone at Mariners, especially Liz, for help at
checkout, to John for his cheerful "hi" and "bye" and to Central's Andrew and Alex
for computer help.
This patron did not leave any contact information, so we are unable to respond. The
feedback was shared with the relevant staff members and their supervisors.
Your verification was incorrect. Just because his dog might get upset if he had a
seizure does not mean that the dog has been legally trained to help him with his
disability at all. On the contrary an upset dog in the library could be more
problematic in the event he actually had a seizure. I have never seen a small dog
such as his that actually had legal service dog training. It is illegal for any dog to be
in the library without a service dog collar on. I have seen people knowingly and
willingly bring dogs into the library with collars of their own making and lie to library
staff and say the dogs are service dogs when in actuality they are not, and they
know they are breaking the law. In peace...
Library staff defer to the U.S. Department of Justice for general rules and
certifications regarding Service Animals and the ADA as outlined below. A PDF
document is also attached. Source: ada.gov/regs2010/service_animal_qa.html .
13
NEWPORT BEACH PUBLIC LIBRARY
To: Board of Library Trustees
From: Tim Hetherton, Library Services Director
Re: Report of Library Activities – January 21, 2020 Meeting
______________________________________________________________________
TIM HETHERTON, LIBRARY SERVICES DIRECTOR
Library Journal Star Library status
The Library Journal published their annual index of Star Libraries in December. The index rates
US public libraries on six key measures of service: overall circulation, circulation of electronic
materials, library visits, program attendance, public Internet computer use, and Wi-Fi sessions
per capita.
Newport Beach Public Library was not rated as a Star Library for 2019, despite being ranked as one in 11 of the past 12 years.
To quote the index’s author, Keith Curry Lance, “In order to make fair, apples-to-apples
comparisons, each library is compared to its peers that have about the same amount of funding
to spend. As a result, receiving a star rating not only means that the library itself delivers a
strong return on investment, but that when graded on a curve, it is one of the strongest performers. As a result, a library’s star rating can change from year to year, not because that
library’s own performance has changed, but because its fellow libraries have raised their own
achievements, so they’re being graded on a different curve.”
Using statistics derived from the annual California State reports, staff compared NBPL service
measure statistics with California Star Libraries within our budget class ($5M–$9.9M):
LIBRARY CIRCULATION (Per Capita)
E-CIRCULATION (Per Capita)
VISITS (Per Capita)
PROGRAM ATTENDANCE (Per Capita)
PUBLIC INTERNET COMPUTER
USERS (Per Capita)
WI-FI sessions (per capita)
Cerritos Public Library 8.65 (4) .34 (4) 52.87 (1) .37 (4) 4.45 (1) 4.25 (3)
Newport Beach Public Library 16.34 (2) 1.45 (1) 13.3 (3) .72 (3) 1.05 (3) 2.73 (4)
Palo Alto City Library 22.20 (1) 1.41 (2) 15.01 (2) 1.08 (2) 2.18 (2) 5.15 (2)
Redwood City Public Library 12.88 (3) 1.11 (3) 9.36 (4) 2.62 (1) .83 (4) 11.93 (1)
SOURCE: https://ca.countingopinions.com/index.php?page_id=3
Amongst its peers, NBPL ranks last in only one category, public Internet computer use. By
comparison, Cerritos Public Library ranks last among its California budgetary peers in
circulation, circulation of electronic materials, and program attendance. However, Mr. Lance states that, “While most Star Libraries are strong performers across the board, that’s not
required: a stellar success in one category can make up for less of a focus on another.” Cerritos
has exceedingly high per capita use in both visits and public Internet computer use. Because of
14
its physical location, and facilities and collections that are generally acknowledged as excellent,
Cerritos is considered a “destination library”, drawing many patrons from outside its service
population. Newport Beach benefits from this phenomenon as well, but certainly not to the extent that Cerritos does. In fiscal year 2017 – 2018, 2,781,673 patrons visited Cerritos Public
Library. Cerritos has a service population of 50,058, which is about 1.8% of the almost 2.8
million patrons who visited Cerritos Public Library.
There is definitely less demand for public Internet computers in Newport Beach, because of the
affluent nature of the community, and Wi-Fi is widely available for patrons at all NBPL locations should they opt to access it.
While all these factors have contributed to NBPL’s lack of Star status for 2019, staff encourages
the Board to focus on our solid reputation in the community, our ability to provide sought after
materials in quantities patrons require, our engaging programs, and our provision of downloadable content and streaming services. As one recent patron commented on Yelp!: “The staff & facility are second to none. ALL patrons are treated with kindness & dignity.”
Staff has contacted Mr. Lance to provide more details on the results on the 2019 Library Journal
index. The index is not yet available online, so staff has attached the article and index to the
agenda packet.
Macmillan update
From the American Library Association (American Libraries, The Scoop, December 31, 2019):
“Two months have passed since Macmillan Publishing began its restrictive embargo on ebooks,
and the response by library advocates, by way of a public awareness campaign and efforts to
influence state and federal lawmakers, appears to be gaining steam.
More than 230,000 people have signed the #ebooksForAll online petition urging Macmillan to
reverse its decision to limit a single copy per title to each public library for the first two months
after its release. And advocates are making inroads at the congressional level—particularly with
the House Judiciary Subcommittee on Antitrust, Commercial, and Administrative Law, which is
currently investigating competition in digital markets.
“When we launched this public effort in September, we had slightly modest expectations,”
American Library Association (ALA) President Wanda Kay Brown said during a December 17
Public Library Association (PLA) webinar, updating members on the progress of the
#ebooksForAll campaign. “However, because of the help from libraries across the country, we
have been blown away by the results.”
ALA also has established a working group, approved during the 2019 Annual Conference in
June, which tasks its 15 members with exploring options to improve digital access to the public.
Alan S. Inouye, ALA senior director of public policy and government relations, said ALA is taking
a fourfold approach in its effort to reverse Macmillan’s decision: the #ebooksForAll campaign;
direct engagement with the industry; and intervention at both the federal and state levels. Outreach to members of Congress in August and early September resulted in the House
Judiciary Subcommittee on Antitrust, Commercial, and Administrative Law asking advocates to
provide input on the matter for its investigation into competition in digital markets, Inouye said.
15
Meanwhile, libraries continue with their move to discontinue purchasing ebooks from Macmillan
altogether. King County (Wash.) Library System Executive Director Lisa Rosenblum said her
system is the largest lender of ebooks in the country and spends nearly half a million dollars annually on Macmillan ebooks.
“Why are they dictating when we work so well with them?” she said during the December 17
webinar. “We helped build their brand of ebooks. We’ve worked for years to make downloading
of digital seamless, and now, all of a sudden, we’ve turned into the enemy. So we decided here
in King County we just weren’t going to play.”
Rosenblum said library advocates there also recently contacted US Rep. Pramila Jayapal (D-
Wash.), who serves on the House Judiciary Subcommittee and represents King County. Jayapal
has since sent Macmillan a letter expressing her disappointment in the embargo and has
requested more information from the company, Rosenblum said.
She and other advocates in King County have also contacted the Washington State Attorney General’s Office, noting that the office expressed antitrust concerns. They also joined Seattle
Public Library in penning an op-ed in local newspapers.
In addition to the advocacy efforts, library administrators at King County and elsewhere have
been providing information to patrons to explain their decision to discontinue buying ebooks
from Macmillan.
Vailey Oehlke, director of libraries for Multnomah County (Oreg.) Library (MCL), placed a
banner on MCL’s OverDrive portal to explain the issue. She told American Libraries that MCL
has received several emails from patrons who strongly support the move to stop buying from
Macmillan. “One [patron] is disabled and on a fixed income and relies on ebooks but felt strongly
that Macmillan is shirking its responsibility to the community,” she said.
Kelvin Watson, director at Broward County (Fla.) Libraries, said his system has also stopped
purchasing ebooks from Macmillan over its embargo. And patrons are beginning to notice. “In
these instances, we are suggesting the customers check out a hardback copy of the book and
explaining the purchasing restrictions that were put in place by Macmillan,” he said in an email.
“In response to this challenging situation created by the publisher, all we can do is make an effort to serve the customer as best we can.”
What comes next is uncertain, but Macmillan CEO John Sargent will be hosting an informal
forum at ALA’s Midwinter Meeting & Exhibits on January 25 to answer questions about the
company’s ebook policy.
Ramiro Salazar, PLA president and director of San Antonio Public Library, says Sargent has also requested the opportunity to speak at PLA’s conference in Nashville in February. Salazar
notes that the PLA board has not yet formally discussed the issue, and the request is pending.”
SOURCE: https://americanlibrariesmagazine.org/blogs/the-scoop/update-macmillan-ebook-embargo/
16
Wheelhouse List for Library Trustees:
Witte Lecture: Doris Kearns Goodwin
Friends Room, Central Library
Friday, January 24
7 p.m. (Central Library closes at 5 p.m.)
Witte Lecture: Doris Kearns Goodwin
Friends Room, Central Library
Saturday, January 25
2 p.m.
City Council Regular meeting
Council Chambers, Civic Center
Tuesday, January 28
7 p.m. (Council will consider the Formation of a Council Ad-Hoc Committee to develop a
Memorandum of Understanding with the Board of Library Trustees regarding the Public
vs. Private funding arrangements for the proposed Central Library Lecture Hall.)
Library Closed Monday, February 17
President’s Day Holiday
Board of Library Trustees Meeting
Small Conference Room, Central Library Tuesday, February18
5 p.m.
DEBBIE WALKER, BRANCH AND YOUTH SERVICES COORDINATOR
Branches
Holiday craft events were held at Mariners and Balboa. CDM started the holiday season off with a bang with its participation in the Annual Corona del Mar Christmas walk, held on Sunday,
December 8. At least 700 guests visited the library throughout the day to enjoy light
refreshments, holiday crafts and a magic show performed by Mark Gibson.
Balboa Branch Librarian Evelyn Rogers hosted some 61 students and 19 adults on Friday, December 6 when first graders from Newport Elementary made their annual class visit to the
branch. They toured the branch, learned about the library, and received library cards. The
good news is that many of the first graders had visited the Library in the past.
17
In personnel news, Amy Baltin, part-time Library Clerk joined the Mariners staff on December
30. This position has been vacant for some time so the crew was very happy to welcome Amy
to the team.
Youth Services
All locations took the annual holiday storytime break from Monday, December 24 through
Sunday, January 5. The Children’s room was busy throughout that time though with families coming in to find favorite books, audiobooks, DVDs, play with the toys and spend time together.
On December 31, the Children’s room hosted its first “Noon Year’s Eve” party. The 132 kids
and 109 adults in attendance had a blast crafting, cookie decorating, taking pictures and
celebrating. At the crack of noon several in attendance did a bubble stomp to ring in the “Noon
Year” (and you thought bubble wrap was just to mail fragile packages!). Librarian I Melinda Vogel had heard about this type of program and proposed that we try it. Melinda planned the
program with Library Assistant Bernadette Gilliam. Librarian I Liz Aarons and Library Assistant
Danielle Doi also helped make it happen.
Teen Services
With Melinda out of town for the December YAAC meeting, Danielle Doi took the reins and co-
hosted with Chris Hennigan from Adult Reference. The teens had fun talking about holiday
preparations, playing word games and decorating cookies. The next meeting will be held on
January 8.
Facilities
In early December, Eddie Flores and I were invited by Tom Sandefur, Assistant City Engineer in
Public Works, to participate in walk-through of Central Library in preparation of identifying a company to update the electrical panels and switches. This was mandatory for vendors who are
interested in bidding for the project. On December 17, the ATM was removed from the space
that had previously been occupied by the bank. Crews hired by the bank patched and painted
the area once the ATM was taken out.
City Utilities fixed a concrete post in the Mariners parking lot that had been knocked over and
also patched and repaired some cracked and crumbling concrete at the main entrance.
Outside lights at Balboa were fixed. There were significant leaks from the roof after the rain
storms we had in late December. Roofing crews patched and repaired the damage but closer inspection has revealed a problem with a large section of the underlayment of the roof. We are
currently waiting to hear from Public Works regarding a quote to move forward with the repairs.
MELISSA HARTSON, CIRCULATION & TECHNICAL PROCESSING COORDINATOR
Training
I attended an interactive training workshop on “Delivering Powerhouse Presentations.” The
Centre for Organization Effectiveness presented the workshop. The full day training included
instruction, one-on-one feedback and delivering a presentation to the group.
18
Passports
I submitted the Library’s annual certification packet for our facility. The Library will be officially
re-certified as a Passport Acceptance Facility for 2020 after the Department of State reviews our
packet.
REBECCA LIGHTFOOT, ADULT SERVICES COORDINATOR
Training
Librarian IIs Claire Leach and Nadia Dallstream participated in a City training class on “Living
Your Best Life at Work”. Librarian Laurie Sanders finished an online class entitled “Supervisory
Success”. Adult Services Coordinator Rebecca Lightfoot attended a City training class on the
earthquake alert system.
Programming
“Let’s Talk Money: Retirement” seminar on December 10 drew 20 participants. Programming
Library Assistant Terry Sanchez is in the process of finalizing the details to make this a monthly series through May of 2020.
The Festival Ballet Theater hosted two “Nutcracker for Kids” events on December 7. Both shows
had at room capacity crowds of 200 who enjoyed this special abridged version of the beloved
classic Holiday play.
Proquest Articles Retrieved 2019-2020
July Aug Sept Oct Nov Dec AVG.
Business Databases 1233 812 1230 1075 945 1692 1165
Newspapers--Current 604 643 879 1178 1242 921 911
Newspapers--Historical 1376 1101 1895 2586 2023 1770 1792
Magazines 28 28 54 124 83 72 65
19
JUL AUG SEP OCT NOV DEC
2019 2019 2019 2019 2019 2019
Tracked by #searches
A to Z Databases 1234 1874 875 450 380 578 5391
Ancestry 263 790 744 1102 776 442 4117
AskART 43 51 32 93 111 115 445
Biography In Context 51 143 48 215 457 78 992
Britannica School Edition 55 265 52 870 483 51 1776
Facts on File Ancient History 74 95 22 120 61 44 416
Gale Archives Unbound 438 1095 8322 4380 3285 7446 24966
Gale Directory Library 23 17 22 45 5 43 155
Gale Virtual Reference Library 19 24 363 393 233 717 1749
HeritageQuest 2980 1565 2641 1909 1801 1573 12469
Kids InfoBits 16 45 14 93 38 17 223
Lynda.com 6883 5836 7105 5896 14212 14785 54717
Legal Information Ref Center 46 242 112 126 50 152 728
Literature Resource Center 56 99 18 105 100 30 408
National Geographic 45 78 30 273 51 87 564
National Geographic Kids 5 25 11 22 24 1 88
NoveList Plus 68 282 164 343 141 135 1133
NoveList K-8 Plus 52 89 81 41 134 12 409
Opposing Viewpoints 49 214 408 377 215 61 1324
ProQuest 2275 1971 2750 4486 3228 4542 19252
Reference USA Business 1508 906 1091 890 845 590 5830
Reference USA Residential 146 727 218 160 56 80 1387
World Book Online 4 3 16 437 252 4 716
Tracked by #sessions
ScienceFLIX 5 3 4 13 51 50 126
Testing & Education Ref. Center 35 68 37 53 37 35 265
Tracked by #page views
Consumer Reports 2283 2864 2126 2561 568**9834
CultureGrams 9 120 27 186 244 10 596
Morningstar 48614 24429 11599 11372 10764 44002 150780
NetAdvantage 6581 8480 2859 1986 1987 683 22576
RealQuest 98 3093 24 92 737 138 4182
Tumblebooks 64 227 358 186 134 95 1064
Value Line 8605 10042 11834 14057 15422 13804 73764
Tracked by Hours Used
Rosetta Stone 70.32 51.2 61.25 49.77 33.08 17.33 283.0
Notes: July 2019 - Intermittant issues with S&P NetAdvantage and ValueLine this month
Sept 2019 - trouble with S&P NetAdvantage access outside of library
(due to a change at Consumer Reports that affected statistics data collection; it has been remedied
going forward)
*Partial statiscs only for November (11/1-11/8) and
Database FY Comparisons YTD
19/20
20
Dec-19 YTD 19/20 YTD 18/19
BALBOA 4,190 30,436 38,527
CDM *4,356 16,028 33
MARINERS 21,153 143,308 151,940
CENTRAL 55,443 386,496 428,020
Ebooks/Emagazines 14,587 88,117 76,244
TOTAL 99,729 664,385 694,764
JAN 19 115,930
FEB 19 107,884
MAR 19 119,774
APR 19 111,299
MAY 19 112,075
JUN 19 114,315
JUL 19 123,372
AUG 19 112,107
SEP 19 109,665
OCT 19 113,721
NOV 19 105,791
DEC 19 99,729
TOTAL 1,345,662
* Corona del Mar Branch Library was closed for reconstruction from April 2018 through July 2019.
12 Month Comparison
NEWPORT BEACH PUBLIC LIBRARY - DECEMBER 2019
CIRCULATION
BALBOA
CDM *
MARINERS
CENTRAL
Ebooks/Emagazines
95,000
100,000
105,000
110,000
115,000
120,000
125,000
130,000
JAN 19 FEB 19 MAR 19 APR 19 MAY 19 JUN 19 JUL 19 AUG 19 SEP 19 OCT 19 NOV 19 DEC 19
1,575,518
1,818,709
1,588,822 1,582,953
1,582,914
1,598,265
1,610,818
1,529,391 1,464,640
1,424,594
1,376,041
1250000
1375000
1500000
1625000
1750000
1875000
2000000
FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19
CIRCULATION
21
Dec-19 YTD 19/20 YTD 18/19
BALBOA 279 2,686 2,693
CDM *878 3,884 0
MARINERS 2,499 18,200 18,211
CENTRAL 8,170 59,156 56,939
TOTAL 11,826 83,926 77,843
12 Month Comparison
JAN 19 17,259
FEB 19 13,139
MAR 19 14,433
APR 19 12,617
MAY 19 13,183
JUN 19 14,918
JUL 19 14,476
AUG 19 13,960
SEP 19 14,394
OCT 19 15,606
NOV 19 13,664
DEC 19 11,826
TOTAL 169,475
* Corona del Mar Branch Library was closed for reconstruction from April 2018 through July 2019.
NEWPORT BEACH PUBLIC LIBRARY - DECEMBER 2019
REFERENCE
BALBOA
CDM *
MARINERS
CENTRAL
10,000
11,000
12,000
13,000
14,000
15,000
16,000
17,000
18,000
19,000
JAN 19 FEB 19 MAR 19 APR 19 MAY 19 JUN 19 JUL 19 AUG 19 SEP 19 OCT 19 NOV 19 DEC 19
181,315
211,742
199,880 191,567
184,260
190,391
168,496
162,510 157,149
156,521
163,392
120000
140000
160000
180000
200000
220000
240000
FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19
REFERENCE
22
Dec-19 YTD 19/20 YTD 18/19
BALBOA 2,673 20,477 22,468
CDM *5,295 18,777 0
MARINERS 17,306 117,188 106,678
CENTRAL 43,208 285,085 337,371
TOTAL 68,482 441,527 466,517
12 Month Comparison
JAN 19 79,698
FEB 19 75,947
MAR 19 80,328
APR 19 82,552
MAY 19 78,156
JUN 19 72,755
JUL 19 76,699
AUG 19 66,394
SEP 19 83,404
OCT 19 76,420
NOV 19 70,128
DEC 19 68,482
TOTAL 910,963
* Corona del Mar Branch Library was closed for reconstruction from April 2018 through July 2019.
NEWPORT BEACH PUBLIC LIBRARY - DECEMBER 2019
PATRONS SERVED IN LIBRARY
BALBOA
CDM *
MARINERS
CENTRAL
60,000
65,000
70,000
75,000
80,000
85,000
90,000
JAN 19 FEB 19 MAR 19 APR 19 MAY 19 JUN 19 JUL 19 AUG 19 SEP 19 OCT 19 NOV 19 DEC 19
1,200,664
1,258,585
1,258,902
1,131,330 1,074,933
1,399,841
1,256,238 1,209,719
1,102,106
1,158,344
935,953
600000
775000
950000
1125000
1300000
1475000
1650000
FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19
PATRONS SERVED IN LIBRARY
23
Dec-19 YTD 19/20 YTD 18/19
BALBOA 106 833 874
CDM *1,262 2,674 1,704
MARINERS 664 6,037 5,612
CENTRAL 2,978 34,112 25,984
TOTAL 5,010 43,656 34,174
12 Month Comparison
JAN 19 5,181
FEB 19 5,129
MAR 19 6,095
APR 19 6,294
MAY 19 4,859
JUN 19 6,509
JUL 19 7,728
AUG 19 9,780
SEP 19 9,800
OCT 19 6,533
NOV 19 4,805
DEC 19 5,050
TOTAL 77,763
* Corona del Mar Branch Library was closed for reconstruction from April 2018 through July 2019.
PROGRAM ATTENDANCE
NEWPORT BEACH PUBLIC LIBRARY - DECEMBER 2019
BALBOA
CDM *
MARINERS
CENTRAL
3,000
4,000
5,000
6,000
7,000
8,000
9,000
10,000
11,000
JAN 19 FEB 19 MAR 19 APR 19 MAY 19 JUN 19 JUL 19 AUG 19 SEP 19 OCT 19 NOV 19 DEC 19
43,419
28,680
53,534 51,570
51,894 49,977
64,473
67,646
69,922
70,430
68,241
0
15000
30000
45000
60000
75000
90000
FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19
PROGRAM ATTENDANCE
24
25
26
27
28
29
30
31
32
33
34
LIBRARY EXPENDITURES FY 2019-20
(January 2, 2020)
ACCOUNT DESCRIPTION
ORIGINAL
APPROP
REVISED
BUDGET
YTD
EXPENDED
MONTHLY
EXPENDED
AVAILABLE
BUDGET
I SALARY & BENEFITS
SALARY FULL-TIME REGULAR 2,875,248 2,875,248 1,303,811 210,991 1,571,437
SALARY PART-TIME 944,040 970,789 411,030 65,857 559,759
BENEFITS 2,345,669 2,353,469 1,067,849 129,113 1,285,620
SALARY & BENEFITS TOTAL 6,164,957 6,199,506 2,782,690 405,962 3,416,816
II MAINT & OPERATION
PROFESSIONAL SERVICE*167,773 167,773 60,518 9,949 107,255
UTILITIES 271,491 271,491 114,054 15,824 157,437
PROGRAMMING 5,500 8,000 1,306 160 6,694
SUPPLIES**83,170 83,209 36,209 3,676 47,000
LIBRARY MATERIALS 619,740 627,077 439,293 68,898 187,784
FACILITIES MAINTENANCE 174,951 180,246 61,145 4,890 119,101
TRAINING AND TRAVEL 15,075 15,075 6,956 0 8,119
GENERAL OPERATING EXPENSES***24,200 24,562 8,223 1,399 16,339
PERIPHERALS 5,000 6,891 2,570 0 4,321
INTERNAL SERVICE FUNDS 1,458,054 1,458,054 607,522 121,504 850,532
OFFICE EQUIPMENT 2,000 2,000 348 0 1,652
MAINT & OPERATION TOTAL 2,826,954 2,844,378 1,338,144 226,300 1,506,234
LIBRARY BUDGET TOTAL 8,991,911 9,043,884 4,120,835 632,262 4,923,049
*PROFESSIONAL SERVICES - INCLUDE OUTSIDE PRINTING, JANITORIAL, WINDOW SERVICE
**INCLUDES OFFICE , PROCESSING AND JANITORIAL SUPPLIES
***INCLUDES, ADVERTISING, DUES, EVENT INSURANCE
35
FRIENDS
FY 2019-20
As of Dec 31, 2019
Date Funded Wish List
Jul 2019 Amount Purpose
Amt Expended
YTD Notes
$135,000 New Materials $ 28,000 In Process
$50,000 Programming $ - Spending to begin next quarter
Total 185,000$ 28,000$
36
FOUNDATION
FY 2019-20
As of Dec 31, 2019
Date Funded Wish List
Aug 2019 Amount Purpose
Amt Expended
YTD Notes
68,875$ Downloadable Content $ 12,000 Begin Spending 2nd Qtr
25,000$ Flipster Subscription $ - Renew Subscription 3rd Qtr
15,000$ New Materials $ - Begin Spending 3rd Qtr
13,125$ Lynda.com Subscription $ 13,125 Complete
18,000$ Kanopy Streaming Films $ 10,610 In Process
10,000$ Business Center $ - Wait for Library Occupancy
5,000$ Adult Literacy Program $ 5,000 Complete
155,000$ $ 40,735
Total
37
Previous
Agenda Date AGENDA ITEM Scheduled
Agenda Date
Ongoing Ongoing
Ongoing Ongoing
Jan 22, 2019 Jan 21, 2020
Jan 22, 2019 Jan 21, 2020
Feb 19, 2019 Feb 18, 2020
Feb 19, 2019 Feb 18, 2020
Mar 18, 2019 Mar 16, 2020
Apr 23, 2019 Mar 16, 2020
Apr 23, 2019 Apr 20, 2020
Apr 23, 2019 Apr 20, 2020
May 20, 2019 May 18, 2020
Jun 17, 2019 May 18, 2020
Jun 17, 2019 Jun 15, 2020
June 17, 2019 Jun 15, 2020
Jun 17, 2019 Jun 15, 2020
Jul 15, 2019 Jul 20, 2020
Jul 15, 2019 Jul 20, 2020
Aug 19, 2019 Aug 17, 2020
Sep 16, 2019 Sep 21, 2020
Oct 21, 2019 Oct 19, 2020
Oct 21, 2019 Oct 19, 2020
LAST
REVIEWED POLICY REVIEW
Feb 27, 2018 NBPL 12 Circulation Policy Feb 18, 2020
Aug 20, 2018 CC I-1 Library Services Policy (Council Policy I -1)Jun 15, 2020
Aug 20, 2018 NBPL 2 Collection Development Policy (formerly City Council Policy I-3)Aug 17, 2020
Aug 20, 2018 NBPL 3 Library Gift and Donor Policy (formerly City Council Policy I-4)Jan 21, 2020
Sep 17, 2018 NBPL 9 Expressive Use Areas Sep 21, 2020
Nov 13, 2018 NBPL 6 Media Lab Use Policy Nov 16, 2020
Nov 13, 2018 NBPL 7 Sound Lab Use Policy Nov 16, 2020
Jan 22, 2019 NBPL 10 Laptop/Use Borrowing Policy Jan 19, 2021
Jan 22, 2019 NBPL 5 Newport Beach Public Library Internet Use Policy (formerly City Council Policy I-8)Jan 19, 2021
Jan 22, 2019 NBPL 11 Rules for Acceptable Use of Wireless Internet Connections Jan 19, 2021
Feb 19, 2019 NBPL 8 Display and Distribution of Materials Policy Feb 16, 2021
Mar 18, 2019 NBPL 1 Library Use Policy (formerly City Council Policy I-2)Mar 15, 2021
Mar 18, 2019 NBPL 4 Children in the Library Policy (formerly City Council Policy I-6)Mar 15, 2021
Apr 23, 2019 NBPL 13 Study Room Policy Apr 19, 2021
Apr 23, 2019 NBPL 14 Friends Meeting Room (formerly City Council Policy I-7)Apr 19, 2021
Proposed Library Closures for Winter Holidays 2020
Literacy Program Update
Review Holidays / Meeting Schedule 2020
Newport Beach Public Library eBranch & Database Review
Branch Update - Mariners
Youth Services Update
Library Material Selection & Downloadable Services
Adult and Reference Services Update
WiFi Usage Compared to Other Libraries
Branch Update - CDM
Election of Board of Library Trustees Officers/Trustee Liaisons
Branch Update - Balboa
BOARD OF LIBRARY TRUSTEES MONITORING LIST
Lecture Hall Update
Information Technology Update
Financial Report Comparison of Beginning Budget to End of the Year Amended Budget (Every June)
Media Lab Update
Marketing Update & Social Networking Update
Annual Budget - Approval
Annual Budget - Preliminary Review
Arts & Cultural Update
Policy Review (See List Below)
38
TO: BOARD OF LIBRARY TRUSTEES
Tim Hetherton, Library Services Director
949-717-3810, thetherton@newportbeachca.gov
Elaine McMillion, Administrative Support Specialist
Holiday Closure and Meeting Schedule for 2020
FROM:
PREPARED BY:
TITLE:
RECOMMENDATION:
Staff requests that the Board review the Library’s holiday and meeting schedule for 2020 and approve as
presented:
2020 HOLIDAY CLOSURES – BLT MEETING SCHEDULE
HOLIDAY CLOSURES BLT MEETING DATES
New Year’s Day WED., JAN. 1
Martin Luther King Day MON., JAN. 20 JANUARY 21
Presidents’ Day MON., FEB. 17 FEBRUARY 18
MARCH 16
Easter SUN., APR. 12 APRIL 20
Memorial Day MON., MAY 25 MAY 18
JUNE 15
Independence Day SAT., JUL. 4 JULY 20
AUGUST 17
Labor Day MON., SEP. 7 SEPTEMBER 21
OCTOBER 19
Veterans’ Day WED., NOV. 11
Thanksgiving Day THU., NOV. 26
Day-After Thanksgiving FRI., NOV. 27 NOVEMBER 16
Christmas Eve THU., DEC. 24
Christmas Day FRI., DEC. 25
New Year’s Eve THU., DEC. 31 DECEMBER 21
Per the Board of Library Trustees By-Laws (Article IV – Meetings) Section 1:
“The regular meetings shall be held on the third Monday of each month commencing at 5:00 p.m. at the
Central Library or at a specified branch library, unless noticed otherwise. In the event the third Monday of the
month is a holiday observed by the City, such regular meeting shall be held on the next business day
commencing at 5:00 p.m. at the Central Library unless noticed otherwise. Special meetings may also be held
subject to compliance with the provisions of the Ralph M. Brown Act.”
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which
the Board of Library Trustees considers the item).
39
RECOMMENDATION
Staff requests that the Board of Library Trustees review and approve the Gift and Donor policy (NBPL 3).
DISCUSSION
Staff has integrated policy related to Donor Recognition Walls into the Gift and Donor policy (NBPL 3).
The funding level for donor recognition of the Grand Stairway has been increased from $300,000 to
$500,000. The Sound Lab and Media Lab have both been designated as donor recognition areas, with
funding levels of $75,000 and $100,000 respectively.
The revisions also reflect changes to the Foundation’s donor levels, with recognition commencing with
gifts starting at $2,500.00.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
ATTACHMENT A: Gift and Donor Policy (NBPL 3) – original
ATTACHMENT B: Gift and Donor Policy (NBPL 3) – redlined
ATTACHMENT C: Gift and Donor Policy (NBPL 3) – final
ATTACHMENT D: Donor Recognition Walls - Central Library First Floor
ATTACHMENT E: Donor Recognition Walls - Central Library Second Floor
TO: LIBRARY BOARD OF TRUSTEES
FROM: Library Services Department
Tim Hetherton, Library Services Director
949-717-3810, thetherton@newportbeachca.gov
PREPARED BY: Tim Hetherton
TITLE: Gift and Donor Policy (NBPL 3)
40
NBPL 3
Library Gift and Donor Policy
The Newport Beach Public Library Board encourages and welcomes gifts and bequests to
the Library. Gifts may be given to the Newport Beach Public Library, to the Newport Beach
Public Library Foundation and to the Friends of the Newport Beach Public Library.
It is the position of the Board of Library Trustees that gifts and bequests given to the Library
shall be used to supplement those funds appropriated for use by the Library, and shall not
in any way supplant such funds appropriated for Library salaries and maintenance and
operations of the Library.
Foundation Gifts The NBPL Foundation is a 501(c) 3 organization. All donors who contribute $1,000 or more
to the Foundation shall be permanently recognized on a donor recognition system as
follows:
Donor Levels
1.$ 1,000 to $ 2,499
2.$ 2,500 to $ 4,999
3.$ 5,000 to$ 9,999
4.$10,000 to $24,9995.$ 25,000 to $49,999
6.$ 50,000 to $99,999
7.$100,000 and above
A special section of the donor recognition system shall be titled “Memorials" recognizing gifts of $1,000 or more made in memory of an individual.
All service clubs, Parent Teacher Associations, schools or other organizations who
collectively donate $1,000 or more shall be recognized by the organizational name.
Dedication opportunities exist for those donors who make gifts to specific areas of the
Library. Gifts to fund specific collections or areas of the Library must be reviewed and approved by the Board of Library Trustees and be compatible with the Collection Development Policy of the Library. Items purchased for a specific subject will not be kept
separately, but will be integrated into the collection.
Recognition of pledges shall be based upon the total amount pledged. Gifts of $5,000 or greater shall have five (5) years to complete the pledge, and recognition shall be implemented after the pledge has been fulfilled. Appropriate recognition items will be given
to donors at the discretion of the Newport Beach Public Library Foundation Board. The cost
of such items may not exceed one to two percent (1 - 2%) of the total amount of the gift.
Any exception to this policy will require the express approval of the Newport Beach Library Board of Trustees.
ATTACHMENT A - ORIGINAL
41
Friends Gifts
The Friends of the Newport Beach Public Library is a 501(c) 3 organization.
The Friends accept donations of used books to be sold in the Friends Book Store. The disposition of donated books is determined by the Bookstore Manager. Other gifts offered to
the Friends will be reviewed and considered for acceptance by the Friends Board.
Recognition of donations shall be recommended by the Friends Board and considered for
approval by the Board of Library Trustees.
Library Gifts Gifts offered directly to the Library will be reviewed and considered for acceptance by the
Board of Library Trustees. Gifts to the Library are also tax deductible. Recognition of
donations by plaques, signage or other permanent display shall be approved by the Board
of Library Trustees.
Dedication opportunities exist for those donors who make gifts to specific areas of the
Library. Gifts to fund specific collections or areas of the Library must be reviewed and
approved by the Board of Library Trustees and be compatible with the Collection
Development Policy of the Library. Items purchased for a specific subject will not be kept separately, but will be integrated into the collection.
All donations of gifts and property to the Newport Beach Public Library not covered by the
Collection Development Policy must be approved by the Board of Library Trustees. The
Board reserves the right to decide the time and place for display and use of any gift. The
ultimate disposition of the gift lies within the sole province of the Board of Library Trustees.
Adopted· March 11, 1991 Amended • October 28, 1991
Amended· February 10, 1992
Amended January 24, 1994
Amended March 9, 1998 Reassigned April 8, 2003 Amended October 18, 2005
Amended October 10, 2006
Amended August 20, 2018 Formerly 0-8 Formerly 1-17 Formerly I-4
Formerly I-5
This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as circumstances may require or (ii) every two years from the date of adoption,
last amendment, or last review. Adopted, last amended, or last reviewed on August 20,
2018.
ATTACHMENT A - ORIGINAL
42
NBPL 3
Library Gift and Donor Policy
The Newport Beach Public Library Board encourages and welcomes gifts and bequests to the Library. Gifts
may be given to the Newport Beach Public Library, to the Newport Beach Public Library Foundation and to
the Friends of the Newport Beach Public Library.
It is the position of the Board of Library Trustees that gifts and bequests given to the Library shall be used
to supplement those funds appropriated for use by the Library, and shall not in any way supplant such
funds appropriated for Library salaries and maintenance and operations of the Library.
Foundation Gifts
The Newport Beach Public L FoundationLibrary Foundation (“Foundation”) is a 501(c) 3 organization. The
Foundation solicits funds and properties and disburses monies for the benefit of the Newport Beach
Public Library.
All donors who contribute $2,500 or more to the Foundation shall be recognized in a manner as
designated by the Foundation and approved by the Board of Library TrusteesAll donors who contribute
$1,000 or more to the Foundation shall be permanently recognized on a donor recognition system as
follows:
Donor Levels
$ 1,000 to $ 2,499
$ 2,500 to $ 4,999
$ 5,000 to$ 9,999
$10,000 to $24,999
$ 25,000 to $49,999
$ 50,000 to $99,999
$100,000 and above
A special section of the donor recognition system shall be titled “Memorials" recognizing gifts of $1,000 or
more made in memory of an individual.
All service clubs, Parent Teacher Associations, schools or other organizations who collectively donate
$1,0002,500 or more shall be recognized by the organizational name.
Dedication opportunities exist for those donors who make gifts to specific areas of the Library. Gifts to
fund specific collections or areas of the Library must be reviewed and approved by the Board of Library
Trustees and be compatible with the Collection Development Policy of the Library. Items purchased for a
specific subject will not be kept separately, but will be integrated into the collection.
Recognition of pledges shall be based upon the total amount pledged. Gifts Donors of gifts of $5,000 or
greater shall have no more than five (5) years to complete the pledge, and recognition shall may be
implemented after the pledge has been fulfilled. Appropriate recognition of items will be given to donors
ATTACHMENT B - REDLINED
43
at the discretion of the Newport Beach Public Library Foundation Board. The cost of such items may not
exceed one to two percent (1 - 2%) of the total amount of the gift.
Any exception to this policy will require the express approval of the Newport Beach Library
Board of Trustees.
Donor Recognition Walls
At the February 4, 2013 regular meeting, the Board of Library Trustees approved donor recognition walls
within the Central Library. A donor recognition wall consists of a listing of names of a person (or persons)
or companies that contributed funds to a capital campaign or other major fundraising effort of an
organization. The fundamental purposes of a donor recognition wall are to honor the major financial
contributors of an organization, and to serve as an incentive for potential donors to contribute. At the
February 4, 2013 regular meeting, the Board of Library Trustees approved donor recognition walls within
the Central Library. The Newport Beach Public Library Foundation has established the funding level for
each designated donor wall. The donor recognition walls within the Central Library include the
following locations:
Children's Activities Area ($500,000.00)
Media LabCenter ($250,000.00)
Sound Lab ($75,000)
Media Lab ($100,00)
Media Suite
Grand Stairway ($500,000.00)
First Floor Reading Area ($75,000.00)
Second Floor Reading/Study Area (east side) ($150,000.00)
Second Floor Reading/Study Area (west side) ($100,000.00)
Second Floor Self-Checkout Area ($200,000.00)
Study Area A
Study Area B
The Board of Library Trustees also approved guidelines for the letter size and banner length of the donor
recognition walls:
Children's Activities Area: 2.5" letters up to 13' banner length C. Media LabCenter: 2" letters up to 10' banner length
D. Media Suite: 2" letters up to 10' banner length
Sound Lab: 2" letter up to 5' banner length
Media Lab: 2” letter up to 8’ banner length
Grand Stairway: 3" letters up to 13' banner length
First Floor Reading Area: 2" letter up to 8' banner length
I.
J. Second Floor Reading/Study Area (east side): 2.5" letter up to 13' banner lengthStudy Area A:
2.5" letter up to 13' banner length
Second Floor Reading/Study Area (west side): 2" letter up to 7' banner length, and if longer use
second line up to 10'Study Area B: 2" letter up to 7' banner length, and if longer use second
line up to 10'
Second Floor Self-Checkout Area: 2" letter up to 8' banner length to be located above the video
ATTACHMENT B - REDLINED
44
screen
K.
E.
ATTACHMENT B - REDLINED
45
The Board also approved a guideline to limit the lettering on donor walls, with the exception of “Study
Area B”, to a single line. Donor recognition walls must be reviewed and approved by the Board of
Library Trustees.
Recognition will consist of stainless steel lettering that adheres to the parameters approved by the
Board of Library Trustees (size of letters and length of single line on wall). Donors shall have no control
over the size, location, materials or any other aspect of the recognition sign.
Recognition shall be permanent unless a corresponding pledge is not fulfilled over five years. Additional
names shall not be added to a named wall. If a pledge payment is not paid within 30 days following
written notice to the most recent address provided to the Library, the Board of Library Trustees shall
have the right to remove the name recognition permanently. No payments made prior to that time shall
be refundable in any event.
In the event the area of the library with the donor's name is significantly renovated, demolished, or is no
longer used for library purposes, either voluntarily or involuntarily, the donor shall have no further rights
related to the name recognition, at the sole discretion of the Board of Library Trustees. In such case, any
payments not yet paid by the donor shall no longer be due.
Friends Gifts
The Friends of the Newport Beach Public Library is a 501(c) 3 organization.
The Friends accept donations of used books to be sold in the Friends Book Store. The disposition of
donated books is determined by the Bookstore Manager. Other gifts offered to the Friends will be
reviewed and considered for acceptance by the Friends Board. Recognition of donations shall be
recommended by the Friends Board and considered for approval by the Board of Library Trustees.
Library Gifts
Gifts offered directly to the Library will be reviewed and considered for acceptance by the Board of
Library Trustees. Gifts to the Library are also tax deductible. Recognition of donations by plaques,
signage or other permanent display shall be approved by the Board of Library Trustees.
Dedication opportunities exist for those donors who make gifts to specific areas of the Library. Gifts to
fund specific collections or areas of the Library must be reviewed and approved by the Board of Library
Trustees and be compatible with the Collection Development Policy of the Library. Items purchased for a
specific subject will not be kept separately, but will be integrated into the collection.
All donations of gifts and property to the Newport Beach Public Library not covered by the Collection
Development Policy must be approved by the Board of Library Trustees. The Board reserves the right to
decide the time and place for display and use of any gift. The ultimate disposition of the gift lies within
the sole province of the Board of Library Trustees.
ATTACHMENT B - REDLINED
46
Adopted· March 11, 1991
Amended • October 28, 1991
Amended· February 10, 1992
Amended January 24, 1994
Amended March 9, 1998
Reassigned April 8, 2003
Amended October 18, 2005
Amended October 10, 2006
Amended August 20, 2018
Amended January 21, 2020
Formerly 0-8
Formerly 1-17
Formerly I-4
Formerly I-5
This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as
circumstances may require or (ii) every two years from the date of adoption, last amendment, or last
review. Adopted, last amended, or last reviewed on August 20, 2018January 21, 2020.
ATTACHMENT B - REDLINED
47
NBPL 3
Library Gift and Donor Policy
The Newport Beach Public Library Board encourages and welcomes gifts and bequests to the Library.
Gifts may be given to the Newport Beach Public Library, to the Newport Beach Public Library Foundation
and to the Friends of the Newport Beach Public Library.
It is the position of the Board of Library Trustees that gifts and bequests given to the Library shall be
used to supplement those funds appropriated for use by the Library, and shall not in any way supplant
such funds appropriated for Library salaries and maintenance and operations of the Library.
Foundation Gifts
The Newport Beach Public Library Foundation (“Foundation”) is a 501(c) 3 organization. The Foundation
solicits funds and properties and disburses monies for the benefit of the Newport Beach Public Library.
All donors who contribute $2,500 or more to the Foundation shall be recognized in a manner as
designated by the Foundation and approved by the Board of Library Trustees.
All service clubs, Parent Teacher Associations, schools or other organizations who collectively donate
$2,500 or more shall be recognized by the organizational name.
Dedication opportunities exist for those donors who make gifts to specific areas of the Library. Gifts to
fund specific collections or areas of the Library must be reviewed and approved by the Board of Library
Trustees and be compatible with the Collection Development Policy of the Library. Items purchased for a
specific subject will not be kept separately, but will be integrated into the collection.
Recognition of pledges shall be based upon the total amount pledged. Donors of gifts of $5,000 or
greater shall have no more than five (5) years to complete the pledge, and recognition may be
implemented after the pledge has been fulfilled. Appropriate recognition of items will be given to
donors at the discretion of the Newport Beach Public Library Foundation Board. Any exception to this
policy will require the express approval of the Newport Beach Library
Board of Trustees.
Donor Recognition Walls
At the February 4, 2013 regular meeting, the Board of Library Trustees approved donor recognition
walls within the Central Library. A donor recognition wall consists of a listing of names of a person (or
persons) or companies that contributed funds to a capital campaign or other major fundraising effort of
an organization. The fundamental purposes of a donor recognition wall are to honor the major financial
contributors of an organization, and to serve as an incentive for potential donors to contribute. The
Newport Beach Public Library Foundation has established the funding level for each designated donor
wall. The donor recognition walls within the Central Library include the following locations:
Children's Activities Area ($500,000.00)
Media Center ($250,000.00)
Sound Lab ($75,000)
Media Lab ($100,00)
Grand Stairway ($500,000.00)
ATTACHMENT C - FINAL
48
First Floor Reading Area ($75,000.00)
Second Floor Reading/Study Area (east side) ($150,000.00)
Second Floor Reading/Study Area (west side) ($100,000.00)
Second Floor Self-Checkout Area ($200,000.00)
The Board of Library Trustees also approved guidelines for the letter size and banner length of the donor
recognition walls:
Children's Activities Area: 2.5" letters up to 13' banner length
Media Center: 2" letters up to 10' banner length
Sound Lab: 2" letter up to 5' banner length
Media Lab: 2” letter up to 8’ banner length
Grand Stairway: 3" letters up to 13' banner length
First Floor Reading Area: 2" letter up to 8' banner length
Second Floor Reading/Study Area (east side): 2.5" letter up to 13' banner length
Second Floor Reading/Study Area (west side): 2" letter up to 7' banner length, and if longer use
second line up to 10'
Second Floor Self-Checkout Area: 2" letter up to 8' banner length to be located above the
video screen
The Board also approved a guideline to limit the lettering on donor walls, with the exception of “Study
Area B”, to a single line. Donor recognition walls must be reviewed and approved by the Board of
Library Trustees. Recognition will consist of stainless steel lettering that adheres to the parameters
approved by the Board of Library Trustees (size of letters and length of single line on wall). Donors shall
have no control over the size, location, materials or any other aspect of the recognition sign.
Recognition shall be permanent unless a corresponding pledge is not fulfilled over five years. Additional
names shall not be added to a named wall. If a pledge payment is not paid within 30 days following
written notice to the most recent address provided to the Library, the Board of Library Trustees shall
have the right to remove the name recognition permanently. No payments made prior to that time shall
be refundable in any event.
In the event the area of the library with the donor's name is significantly renovated, demolished, or is no
longer used for library purposes, either voluntarily or involuntarily, the donor shall have no further rights
related to the name recognition, at the sole discretion of the Board of Library Trustees. In such case, any
payments not yet paid by the donor shall no longer be due.
Friends Gifts
The Friends of the Newport Beach Public Library is a 501(c) 3 organization.
The Friends accept donations of used books to be sold in the Friends Book Store. The disposition of
donated books is determined by the Bookstore Manager. Other gifts offered to the Friends will be
ATTACHMENT C - FINAL
49
reviewed and considered for acceptance by the Friends Board. Recognition of donations shall be
recommended by the Friends Board and considered for approval by the Board of Library Trustees.
Library Gifts
Gifts offered directly to the Library will be reviewed and considered for acceptance by the Board of
Library Trustees. Gifts to the Library are also tax deductible. Recognition of donations by plaques,
signage or other permanent display shall be approved by the Board of Library Trustees.
Dedication opportunities exist for those donors who make gifts to specific areas of the Library. Gifts to
fund specific collections or areas of the Library must be reviewed and approved by the Board of Library
Trustees and be compatible with the Collection Development Policy of the Library. Items purchased for a
specific subject will not be kept separately, but will be integrated into the collection.
All donations of gifts and property to the Newport Beach Public Library not covered by the Collection
Development Policy must be approved by the Board of Library Trustees. The Board reserves the right to
decide the time and place for display and use of any gift. The ultimate disposition of the gift lies within
the sole province of the Board of Library Trustees.
Adopted· March 11, 1991
Amended • October 28, 1991
Amended· February 10, 1992
Amended January 24, 1994
Amended March 9, 1998
Reassigned April 8, 2003
Amended October 18, 2005
Amended October 10, 2006
Amended August 20, 2018
Amended January 21, 2020
Formerly 0-8
Formerly 1-17
Formerly I-4
Formerly I-5
This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as
circumstances may require or (ii) every two years from the date of adoption, last amendment, or last
review. Adopted, last amended, or last reviewed on January 21, 2020.
ATTACHMENT C - FINAL
50
GRAND STAIRWAY
$500,000
51
CENTRAL LIBRARY UPPER LEVEL
NAMING AREAS
SECOND FLOOR READING/STUDY AREA (East Side)
$150,000
SECOND FLOOR SELF-CHECKOUT AREA
$200,000
SECOND FLOOR READING/STUDY AREA
(West Side)
$100,000
ATTACHMENT E - SECOND FLOOR
52
_____________________________________________________________________________________
ABSTRACT:
The eBranch component of the Newport Beach Public Library consists of databases and downloadable eBooks,
audiobooks, magazines, and streaming video. The eBranch is promoted as the 24/7/365 resource that is accessible
anywhere and at any time. Many patrons take advantage of the services provided under the eBranch.
DISCUSSION:
The library is constantly refining its digital offerings by evaluating new databases for subscription and current
databases to see if they are meeting the needs of the community. As such, the library chose not to renew its
subscription to Axis 360, which provided downloadable eBooks and audiobooks. Circulation statistics for this
service did not grow despite heavy promotion. Service ended at the end of June 2019 and over 98% of the content
was transferred to the OverDrive platform. There were 126,450 checkouts through OverDrive in 2019, up from
109,461 in 2018.
Kanopy was added in January of 2018 and is continuing to grow. In the last year, Kanopy refined how patrons can
access the popular Great Courses series and children’s movies, requiring fewer play credits to watch. This
enhancement has been well received.
The two downloadable magazine offerings, RB Digital and Flipster, are both poised to surpass last fiscal year’s
checkout numbers.
Databases remain an essential and well-used resource for the community and staff. The library is proud to offer
over forty databases that specialize in topics that appeal to all age groups and interest levels. Several databases
have over 1,000 uses a month, including Value Line, Morningstar, Net Advantage, ProQuest, and Heritage Quest.
The library added the Legal Reference Information Center database in July 2019, and added levels to Rosetta
Stone. Patrons can now access all levels available to public libraries.
Lynda.com, a very popular learning database, was acquired by LinkedIn and changed their terms of service. As a
result public libraries all over the country, including Newport Beach, cancelled their subscriptions to this database
after many privacy issue related concerns were not properly addressed.
The library is currently evaluating other databases to replace Lynda.com.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the
Board of Library Trustees considers the item). pplicabl.]
]
TO: BOARD OF LIBRARY TRUSTEES
FROM: Library Services Department
Tim Hetherton, Library Services Director
949-717-3810, thetherton@newportbeachca.gov
PREPARED BY: Rebecca Lightfoot, Adult Services Coordinator
TITLE: eBranch and Databases Update
53
RECOMMENDATION:
Staff recommends the Board of Library Trustees approve the acceptance of three year-end donations
from Library Supporters to enhance the Library’s materials collection.
DISCUSSION:
The Library received the following donations at the end of December 2019:
•Donation from Henry Ngo, In Memory of Michael McLaughlin - $15.00
•Gift to Newport Beach Public Library from Alice Coons - $250.00
•Donation from David Prickett, In Honor of Virginia Prickett - $1,000.00
Staff recommends the acceptance of these donations by the Library Board of Trustees. If accepted, the
donations will be allocated into Library Materials operating account.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
TO: LIBRARY BOARD OF TRUSTEES
FROM: Library Services Department
Tim Hetherton, Library Services Director
949-717-3810, thetherton@newportbeachca.gov
PREPARED BY: Melissa Hartson, Library Services Manager, Acting
TITLE: Acceptance of Donations
54