HomeMy WebLinkAbout03 - Amending Chapter 14.12 of the NBMC to Comply with SB 998, the Water Shutoff Protection Act - AmendedJanuary 28, 2020
Item No. 3
Ordinance No. 2020-2
Page 3 of 9
The customer is deemed financially unable to pay during the normal billing cycle
if: any member of the customer's household is a current recipient of CaIWORKs,
CalFresh, general assistance, Medi -Cal, Supplemental Security Income/State
Supplementary Payment Program, or California Special Supplemental Nutrition
Program for Women, Infants, and Children; and or the customer declares that the
household's annual income is less than 200 percent of the federal poverty level.
A customer who meets all of the above conditions set forth in this subsection
shall be permitted to amortize any unpaid balance of the delinquent account over
a reasonable period of time, not to exceed twelve (12) months.
4. When the customer or full-time resident of the customer's household is
temporarily unable to pay for such service and is willing to enter into an alternative
payment arrangement with the City, including but not limited to, paying the amount due
by a specified date or entering into an installment payment plan satisfactory to the City.
D. The fee for discontinuance shall be the City's costs including all labor and
materials and is identified by Council resolution. In addition to the past due charges, a
penalty fee equal to ten percent of the delinquent amount past due will be added.
E. In addition to discontinuation of water service, the City may pursue any other
remedies available in law or equity for nonpayment of water service charges, including,
but not limited to: securing delinquent amounts by filing liens on real property, filing a
claim or legal action, or referring the unpaid amount to collections. In the event a legal
action is decided in favor of the City, the City shall be entitled to the payment of all costs
and expenses, including attorneys' fees and accumulated interest.
F. The City Manager shall create and promulgate a written policy, to be available on
the City's website, regarding the discontinuation of residential water services for
nonpayment. Such policies shall be in conformance with the requirements of California
Health and Safety Code sections 116900 et seq., or any successor statutes.