HomeMy WebLinkAbout2020-12-21 BLT AGENDA PACKETCITY OF NEWPORT BEACH
BOARD OF LIBRARY TRUSTEES AGENDA
Newport Beach City Hall (via Zoom)
100 Civic Center Drive, Newport Beach, CA 92660
Monday, December 21, 2020 - 5:00 PM
Board of Library Trustees Members:
Paul Watkins, Chair
Douglas Coulter, Vice Chair
Kurt Kost, Secretary
Barbara Glabman, Board Member
Janet Ray, Board Member
Staff Members:
Tim Hetherton, Library Services Director
Francine Jacome, Administrative Support Specialist
SPECIAL NOTICE REGARDING COVID-19
On March 4, 2020, Governor Newsom proclaimed a State of Emergency in California as a result of the threat of COVID-19.
On March 12, 2020, Governor Newsom issued Executive Order N-25-20, which allows the Board of Library Trustees to
attend Board of Library Trustees meetings by electronic means. Please be advised that to minimize the spread of
COVID-19, Board of Library Trustees may attend this meeting either electronically or telephonically.
Also, please be advised that on March 17, 2020, Governor Newsom issued Executive Order N-29-20, which allows for the
public to participate in any meeting of the Board of Library Trustees telephonically or by other electronic means. Given
the health risks associated with COVID-19, the City of Newport Beach will conduct this meeting via Zoom. As a member
of the public, if you would like to participate in this meeting, you can participate via the following options:
1.You can submit your questions and comments in writing for the Board of Library Trustees to consider. Please send
them by email to the Library Services Department at LibraryBoard@newportbeachca.gov by Friday, December 20, 2020, at
4:00 p.m. to give the Board of Library Trustees time to consider your comments. All emails will be made part of the
record.
2.You can connect with a computer by joining through Zoom. Click the link below to register for the meeting using a
valid email address. You will receive a confirmation email allowing you to join the meeting:
https://zoom.us/webinar/register/WN_7PVYn5cdSdG1Zz3g2o6DFg.
3.Or you may connect by Phone/Audio Only by calling: (669)-900-9128. The meeting ID is 960 4069 8324#.
Please know that it is important for the City to allow public participation at this meeting. While the City does not expect
there to be any changes to the above process for participating in this meeting, if there is a change, the City will post the
information as soon as possible to the City’s website.
The City of Newport Beach thanks you in advance for continuing to take precautions to prevent the spread of the
COVID-19 virus.
The Board of Library Trustees meeting is subject to the Ralph M. Brown Act. Among other things, the Brown Act
requires that the Board of Library Trustees agenda be posted at least seventy-two (72) hours in advance of each regular
meeting and that the public be allowed to comment on agenda items before the Board of Library Trustees and items not
on the agenda but are within the subject matter jurisdiction of the Board of Library Trustees. The Chair may limit public
comments to a reasonable amount of time, generally three (3) minutes per person.
The City of Newport Beach’s goal is to comply with the Americans with Disabilities Act (ADA) in all respects. If, as an
attendee or a participant at this meeting, you will need special assistance beyond what is normally provided, we will
attempt to accommodate you in every reasonable manner. Please contact Tim Hetherton, Library Services Director, at
least forty-eight (48) hours prior to the meeting to inform us of your particular needs and to determine if accommodation
is feasible at (949) 717-3801 or thetherton@newportbeachca.gov.
NOTICE REGARDING PRESENTATIONS REQUIRING USE OF CITY EQUIPMENT
Any presentation requiring the use of the City of Newport Beach’s equipment must be submitted to the Library Services
Department 24 hours prior to the scheduled meeting.
December 21, 2020
Page 2
Board of Library Trustees Meeting
I.CALL MEETING TO ORDER
II.ROLL CALL
III.PLEDGE OF ALLEGIANCE
IV.NOTICE TO THE PUBLIC
The Board of Library Trustees of Newport Beach welcomes and encourages community
participation. Public comments are generally limited to three (3) minutes per person to allow
everyone to speak. Written comments are encouraged as well. The Board of Library Trustees
has the discretion to extend or shorten the time limit on agenda or non-agenda items.
V.CONSENT CALENDAR
All matters listed under CONSENT CALENDAR are considered to be routine and will all be
enacted by one motion in the form listed below. Board of Library Trustees have received
detailed staff reports on each of the items recommending an action. There will be no separate
discussion of these items prior to the time the Board of Library Trustees votes on the motion
unless members of the Board of Library Trustees request specific items to be discussed and/or
removed from the Consent Calendar for separate action. Members of the public who wish to
discuss a Consent Calendar item should come forward to the lectern upon invitation by the
Chair.
A.Consent Calendar Items
Minutes of the Nov 16, 2020 Board of Library Trustees Meeting (pp. 4-8)1.
DRAFT MINUTES
Patron Comments (pp. 9-13)2.
Monthly review of evaluations of library services through suggestions and requests
received from patrons.
PATRON COMMENTS
Library Activities (pp. 14-24)3.
Monthly update of library events, services and statistics.
NOVEMBER ACTIVITIES
Expenditure Status Report (p. 25)4.
Monthly expenditure status of the library’s operating expenses, services, salaries and
benefits by department.
EXPENDITURE REPORT
Board of Library Trustees Monitoring List (p. 26)5.
List of agenda items and dates for monthly review of projects by the Board of Library
Trustees.
MONITORING LIST
December 21, 2020
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Board of Library Trustees Meeting
VI.CURRENT BUSINESS
A.Items for Review
Lecture Hall Update6.
Trustee Ray will report on activities related to the Library Lecture Hall project.
COVID-19 Update (p. 27)7.
Staff will update the Trustees on the Library's activities during the COVID-19 closure.
COVID-19 UPDATE
Library Services (pp. 28-35)8.
Report of Library issues regarding services, patrons and staff.
STAR LIBRARY REPORT
B.Monthly Reports
Library Foundation Liaison Reports9.
A. Library Foundation Board - Report on the most recent activities.
B. Library Live Lectures Committee - Report on the most recent activities.
C. Witte Lectures Committee - Report on the most recent activities.
Friends of the Library Liaison Report10.
Trustee update on the most recent activities.
Literacy Services Liaison Report11.
Trustee update on the most recent activities.
VII.PUBLIC COMMENTS ON NON-AGENDA ITEMS
Public comments are invited on non-agenda items generally considered to be within the subject
matter jurisdiction of the Board of Library Trustees. Speakers must limit comments to three (3)
minutes. Before speaking, we invite, but do not require, you to state your name for the record.
The Board of Library Trustees has the discretion to extend or shorten the speakers’ time limit
on agenda or non-agenda items, provided the time limit adjustment is applied equally to all
speakers. Attendees must raise their hand in the Zoom module if they would like to speak. If
attending by phone, press *9 to raise hand.
VIII.BOARD OF LIBRARY TRUSTEES ANNOUNCEMENTS OR MATTERS WHICH
MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION,
ACTION OR REPORT (NON-DISCUSSION ITEM)
IX.ADJOURNMENT
DRAFT
CITY OF NEWPORT BEACH Board of Library Trustees Newport Beach Civic Center Council Chambers 100 Civic Center Drive, Newport Beach, CA 92660 Meeting Minutes Monday, November 16, 2020 – Closed Session 4:00 P.M./Regular Meeting 5:00 p.m. I. CONVENE IN OPEN SESSION - 4:00 P.M. II. ROLL CALL – Roll Call by Administrative Support Specialist Francine Jacome Trustees Present: Chair Paul Watkins, Vice Chair Douglas Coulter, Secretary Kurt
Kost, Board Member Barbara Glabman, Board Member Janet Ray Staff Present: Tim Hetherton, Library Services Director
Francine Jacome, Administrative Support Specialist III. PUBLIC COMMENTS None. IV. CLOSED SESSION 1. Discuss the Library Services Director’s Appointment, Employment, and Evaluation of Performance (Government Code §54957) V. RECESS - 4:50 P.M. VI. RECONVENE AT 5:00 P.M. FOR REGULAR MEETING VII. ROLL CALL - Roll Call by Administrative Support Specialist Francine Jacome
Trustees Present: Chair Paul Watkins, Vice Chair Douglas Coulter, Secretary Kurt Kost, Board Member Barbara Glabman, Board Member Janet Ray Staff Present: Tim Hetherton, Library Services Director Francine Jacome, Administrative Support Specialist VIII. CLOSED SESSION REPORT Chair Watkins stated the closed session was to discuss the Library Service Director’s evaluation of performance. IX. PLEDGE OF ALLEGIANCE – Board Member Janet Ray X. NOTICE TO THE PUBLIC
Waived.
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Board of Library Trustees Meeting Minutes November 16, 2020
Page 2
XI.CONSENT CALENDAR
A.Consent Calendar Items
2.Minutes of the October 19, 2020 Board of Library Trustees Meeting
3.Patron CommentsMonthly review of evaluations of library services through suggestions and requestsreceived from customers.
4.Library ActivitiesMonthly update of library events, services and statistics.
5.Expenditure Status ReportMonthly expenditure status of the library's operating expenses, services, salaries,
and benefits by department.
6.Board of Library Trustees Monitoring List
List of agenda items and dates for monthly review of projects by the Board ofLibrary Trustees.
Motion made by Vice Chair Coulter, seconded by Secretary Kost, and carried (4-0-1-0) to approve the Consent Calendar.
AYES: Watkins, Coulter, Kost, Glabman NOES: ABSTENTIONS: Ray ABSENCES:
XII.CURRENT BUSINESS
A.Items for Review
7.Media Lab Use PolicyStaff requests that the Board review the Media Lab Use Policy (NBPL 6) and
approve suggested changes
Library Services Director Tim Hetherton explained that staff is satisfied with the current
Media Lab Use Policy and believed it served the public well. The point of the policy is to make sure that there is fair and equal access to the resources that are in the lab. Two minor changes to the policy will be in section three, replacing the word “customer” with “patron” and replacing the word “consider” to “deemed”.
In response to Chair Watkins’ question, Library Services Director Hetherton agreed that
there are no significant changes to the Media Lab Use Policy other than the word cleanup mentioned.
Motion made by Vice Chair Coulter, seconded by Board Member Glabman, and carried (5-0-0-0) to approve the Media Lab Use Policy with minor word revisions.
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Board of Library Trustees Meeting Minutes November 16, 2020
Page 3 AYES: Watkins, Coulter, Kost, Glabman, Ray
NOES: ABSTENTIONS: ABSENCES: 8. Sound Lab Use Policy Staff requests that the Board review the Sound Lab Use Policy (NBPL 7) and approve suggested changes Library Services Director Hetherton explained the Sound Lab Use Policy works well and moderates the use of the Sound Lab ensuring fair access to all available amenities. Two minor changes to the policy will be replacing the word “customer” with “patron” and
replacing the word “consider” to “deemed”. In response to Chair Watkins’ question, Library Services Director Hetherton agreed that
there are no significant changes to the Sound Lab Use Policy other than word cleanup. Motion made by Vice Chair Coulter, seconded by Board Member Glabman, and carried
(5-0-0-0) to approve the Sound Lab Use Policy with minor word revisions. AYES: Watkins, Coulter, Kost, Glabman, Ray NOES: ABSTENTIONS: ABSENCES: 9. Lecture Hall Update Staff will report on activities related to the Library Lecture Hall project. Board Member Ray reported the Lecture Hall subcommittee is now meeting regularly and
working with Architect Robert Coffee and his team on the Library Lecture Hall project. Many topics and details have been discussed including bringing in natural light to the building and considering a lobby. Final drawings are not available as of yet. The parking
lot will be reconfigured to be located to the left of the entrance. Landscaping is still a work in progress. The next meeting is open to the public and is scheduled for December 7, 2020, at 1:00 P.M. Zoom meetings can be arranged for Trustees who cannot attend the
meeting. In reply to Chair Watkins’ inquiry, Board Member Ray indicated fundraising in the current environment, with the pandemic, is not ideal. NBPL Foundation President Karen Clark explained it would not be appropriate to fundraise until finalized plans are available. Plans should become available by spring 2021. In response to Vice Chair Coulter’s question, Board Member Ray stated the meeting will be held at 1:00 P.M. and typically runs about an hour to an hour and a half long. 10. COVID-19 Update Staff will update the Trustees on the Library’s modified activities during COVID-19.
Library Services Director Hetherton shared news of the County being moved back to the purple tier on the day of the meeting. Since the reopening of the Library on September
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Board of Library Trustees Meeting Minutes November 16, 2020
Page 4 21, circulation has increased by 10,000 items from the previous month. Virtual
programming is popular with over 5,000 views. Public computers are being utilized, but daily visits have decreased which reflects good judgment and caution by residents. The walk-in count at the Central Library has decreased 94 percent. The Library will still operate with modified services at 25 percent capacity despite the change to purple tier restriction. In reply to Board Member Glabman’s question, Library Services Director Hetherton shared the Central Library opened approximately two to three weeks prior to City Hall and the County was in the purple tier at that time. The Library has stayed at 25 percent capacity since its reopening. If new guidelines and restrictions are given by the State and/or County, the Library will stay proactive and continue to provide services under the new guidelines.
In answer to Secretary Kost’s inquiry, Library Services Director Hetherton stated he did not believe other branches would be able to open while being in the purple tier. The staff
takes up a large percentage, of the limited capacity, that would be allowed at the other branches. Mariners Branch would be the next to open once the allowed capacity increases. Corona del Mar and Balboa are much smaller in building size and would have
difficulty complying with capacity restrictions. 11. Library Services
Report of Library issues regarding services, patrons and staff. Library Services Director Hetherton honored John Stahr as a large part of the Library. The ballot box located on the side of the Library was a very successful amenity for the public to use. The Corona del Mar Branch was featured in the November issue of Library Journal. Holiday hours will still include curb-side pickup and closing time changed to 6:00 P.M. during the week. B. Monthly Reports 12. Library Foundation Liaison Reports
A. Library Foundation Board – Report of the most recently attended meeting.
Board Member Ray reported the Wish List check for $88,000 was presented to City Council on October 27, 2020. In early October, the Library Foundation sent out the annual “Why is the Library like a Ticket to Everywhere” with responses and donations
already coming in. Virtual programming is doing well with the success of the Studio Chat series, Medicine in Our Backyard, and the new virtual programming Stories from the Sea: An Oral History Project. Membership renewals have come in with many expressing their appreciation for the curb-side services, eBranch offerings, and virtual programming. B. Library Live Lectures Committee – Report of the most recently attended meeting. Board Member Glabman reported that four Library lectures are scheduled for the upcoming season of Library Live.
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Board of Library Trustees Meeting Minutes November 16, 2020
Page 5 C. Witte Lectures Committee – Report of the most recently attended meeting
Secretary Kost reported the last meeting was held on November 10, 2020, to review the schedule. P.J. O'Rourke will be replacing Jeffery Toobin on the schedule for January. Prices for events will be $35 for non-members and $30 for members. The sponsorship goal of $75,000 was already hit and currently stands at $76,500. The new primary sponsor for the Bookmark is Knightsbridge Wealth Management. Currently the committee is in the process of putting together a lineup for the 2022 Witte Lecture Series. In response to Chair Watkins’ question, Secretary Kost shared that he is not allowed to announce the names on the lineup. In reply to Board Member Ray’s inquiry, Secretary Kost indicated he was not certain when the lineup would be announced for the upcoming series. He believed social media would be utilized to promote the lectures when permitted.
13. Friends of the Library Liaison Report Trustee update on the most recently attended Friends of the Library Board
meeting. Vice Chair Coulter shared the Friends of the Library are pleased to have the large room
to use. The books are placed face up for viewing. A 50 percent off sale was held for members that resulted in $1,725. Cash, credits, debits, Amazon orders, and memberships totaled $14,180 for October. There are currently 802 members. The Friends are hosting a 3/$1 sale on paperbacks beginning November 16 through November 21. The Friends of the Library are moving forward and trying their best to raise money for the Library. 14. Literacy Services Liaison Report Trustee update on the most recently attended Literacy Services Advisory Board meeting
Chair Watkins reported there are currently 70 active tutors, nine waiting, and several out due to the COVID-19 virus. There are 117 active learners with nine waiting to be assigned. The Happy Hour with Julia Phillips was successful. A member of the
Newport/Mesa ProLiteracy Group created a quilt and virtually presented it to Julia Philips. The next Happy Hour is scheduled for February 20, 2021. The Literacy Services are financially stable at $437,000.
XIII. PUBLIC COMMENTS ON NON-AGENDA ITEMS None. XIV. BOARD OF LIBRARY TRUSTEES ANNOUNCEMENTS OR MATTERS WHICH MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION, ACTION OR REPORT (NON-DISCUSSION ITEM) None. XV. ADJOURNMENT – 5:35 P.M.
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NOVEMBER 2020Comment #Date ReceivedSource of CommentStaff MemberStaff Member TitleDate Responded to Patron 111/1/2020EmailRebecca LightfootAdult Services Coordinator11/2/2020211/2/2020EmailRebecca LightfootAdult Services Coordinator11/2/2020311/4/2020EmailRebecca LightfootAdult Services Coordinator11/4/2020411/4/2020EmailMelissa HartsonCirc. & Tech. Processing Coordinator11/4/2020511/5/2020EmailRebecca LightfootAdult Services Coordinator11/5/2020611/5/2020EmailMelissa HartsonCirc. & Tech. Processing Coordinator11/6/2020My company wanted to donate new books about U.S. coins and their history. With Covid I wanted to make sure you are accepting donations and if so do you accept donations on any specific day?Yes, the Friends of the Library are currently accepting donations from 10:30 a.m. until 12 p.m., Monday through Saturday, in the Bamboo Courtyard at the Central Library. They ask that all donations be in small or medium sized boxes, and that no more than four boxes be dropped off at one time. You can find more information on the website: https://www.newportbeachlibrary.org/about/friends-of-the-library. I hope that helps! Please let me know if there is anything else I can do to assist you. Thank you.NEWPORT BEACH PUBLIC LIBRARY PATRON COMMENTSCommentResponseI'm looking to see if you happen to carry old yellowpages/phonebooks. Looking for years between 1990-1999. It could be earlier or later than those years as well. Please let me know. Thank you!No, I’m sorry, the Newport Beach Public Library does not have old phonebooks. The Sherman Library does, however. They might have the years you are looking for. Here’s their contact information: https://www.slgardens.org/library/. I hope that helps. Please let me know if there is anything else I can do to assist you. Thank you.Thank you for letting us know about that broken link. I have updated it. I appreciate your offer of linking to your resource, but we are not currently looking to add any content to our site. Thank you.I am trying to download a book, but I keep getting an error message. Why can't I download a book? Please get back to me. Thank you.I’m sorry to hear you are having trouble downloading an eBook using our OverDrive service. I see you have a temporary, web registered card. When using OverDrive, make sure to put “NB” in front of your temporary card number. That should work. If you continue to experience any issues, please let me know. Thank you.I need a library account to download Kanopy movies. I need to set up a library card as I have had one before.You may apply for a library card at the Central Library, which has re-opened with modified services. There is a short registration form that you will need to complete and we will need to see your valid CA driver’s license or ID to issue you a library card. Thank you for your inquiry.May I apply for a library card online since you are closed? You may apply for a library card at the Central Library, which has re-opened with modified services. There is a short registration form that you will need to complete and we will need to see your valid CA driver's license or ID to issue you a library card. Thank you for your inquiry.I thought you’d want to know about a broken link that I found on this page - https://www.newportbeachlibrary.org/services/senior-resources-18038. It looks like this (http://www.eldercare.gov/Eldercare.NET/Public/Index.aspx) was a list of eldercare resources, but as I say the link is broken. Perhaps you could point people to our resource guide instead? Here’s the link - https://sixtyandme.com/ category/aging/. It’s a guide to national help/resources on aging issues and includes links to our state pages which offer guidance on local help/resources that are available. I hope this helps. Thanks.9
NOVEMBER 2020Comment #Date ReceivedSource of CommentStaff MemberStaff Member TitleDate Responded to Patron NEWPORT BEACH PUBLIC LIBRARY PATRON COMMENTSCommentResponse711/13/2020EmailMelissa HartsonCirc. & Tech. Processing Coordinator11/13/2020811/16/2020EmailRebecca LightfootAdult Services Coordinator11/17/2020911/17/2020EmailMelissa HartsonCirc. & Tech. Processing Coordinator11/17/20201011/17/2020EmailRebecca LightfootAdult Services Coordinator11/17/20201111/17/2020EmailRebecca LightfootAdult Services Coordinator11/17/20201211/20/2020EmailRebecca LightfootAdult Services Coordinator11/20/2020I would like to access Adobe Suite at the library even though the Media Lab is currently closed. Can you please move one of the computers from the Media Lab to another location in the library so I may use it? I need it because I am starting a business. It is very expensive to purchase the software, so instead I need to use it at the library.The Library needs to follow county and state guidelines as they pertain to social distancing during the pandemic. The Media Lab must remain closed to the public for now. Unfortunately, we are unable to relocate the Media Lab computers because of technical and licensing issues. We apologize for the inconvenience.I lost my card. I would like to check and see if my card is still valid and how I go about getting another card.Your library card account is no longer active in our system. You may apply for a library card at the Central Library, which has re-opened with modified services. There is a short registration form that you will need to complete and we will need to see your valid CA driver’s license or ID to issue you a library card. Thank you for your inquiry.I don't imagine that you keep records of patron's loans for years? I checked out an item from your library years ago and I can't for the life of me remember the title!Unfortunately, no, we do not keep a record of what our patrons borrow from the library. You can turn this feature on in the catalog and it will save your checkout history going forward. Once you log in, it is under “My Account” and then “Preferences”. Click on “Record my checkout history”. Do you remember any particulars about the book (e.g., characters, setting, even what the cover looked like or part of the author’s name)? I’m happy to try to help you figure out what it is. Thank you.I wanted to confirm how you do your hiring at this time. I wanted to inquire to see if you have any paid employment opportunities at this time. An e-mail reply will be fine or my number is…Thank you.The Library is not currently hiring. All of our job listings are through the City of Newport Beach. You can check the website to see openings and apply, as well as sign up to be notified via email when job openings do occur: https://www.newportbeachca.gov/government/departments/human-resources-department/job-opportunities. I hope that helps. Please let me know if there is anything else I can help you with. Thank you.Are there any study spaces (not necessarily study rooms, just tables and chairs) currently available/usable at the library?Currently there is no seating available inside the Library. We are in the first phase of re-opening which does mean limited capacity for the number of people in the building and is basically a “Grab and Go” situation meaning you may come into the building to look for books and other materials and check them out. We await new guidelines from County and State health officials to let us know when we may begin providing tables and seating again. The patio outside of the second floor entrance near City Hall does have a limited number of tables and chairs, but no power outlets. You can access the Wi-Fi from that area. Please let me know if you have any other questions. Thank you.Can you download Libby on a Kindle? No, I’m sorry, the Libby app is not compatible with Amazon Kindles. If you have a Kindle Fire, you can download the OverDrive app. It works very much the same as the Libby app. If you have a traditional Kindle, you can borrow OverDrive books online and send them to your Kindle to read. The instructions are here on OverDrive’s website: https://help.overdrive.com/en-us/0431.html. I do hope that helps. Please let me know if you have any other questions. Thank you.10
NOVEMBER 2020Comment #Date ReceivedSource of CommentStaff MemberStaff Member TitleDate Responded to Patron NEWPORT BEACH PUBLIC LIBRARY PATRON COMMENTSCommentResponse1311/20/2020EmailRebecca LightfootAdult Services Coordinator11/20/20201411/20/2020EmailRebecca LightfootAdult Services Coordinator11/20/20201511/23/2020EmailRebecca LightfootAdult Services Coordinator11/23/20201611/24/2020EmailRebecca LightfootAdult Services Coordinator11/24/2020I would like to borrow the following two books through curbside service at Mariners: "The California Landlord's Law Book: Evictions" and "The California Landlord's Law Book: Rights and Responsibilities", but the "system" will not let me do this since they are cataloged as "reference". Can this be arranged? Thank you.I will send Central’s copy of “California Landlord’s Law Book: Rights and Responsibilities” to Mariners, since we have the 2019 edition and their copy is 2017. Staff at Mariners will pull “Evictions” for you and set it aside. Staff will let you know when your items are both ready to be picked up via curbside at Mariners. Thank you.I applied for a library card today and was given the card number "XXXXXX", I would like to use this card to sign up for the Kanopy service, but the service says there is an issue with the card. I am using the Google-suggested password to sign on in Kanopy while using this library card number but am having difficulty. Is there anything you can do to see what the status of my new card is, and why it will not allow me to sign up for Kanopy? Thank you!Unfortunately, temporary card numbers are not compatible with our Kanopy service. You would need to come into the Central Library during open hours, Monday through Saturday from 9 a.m. to 6 p.m., in order to apply for a permanent card. There is a short form to fill out, and we will need to see a valid California ID. I hope that helps. Please let me know if you have any other questions. Thank you.The latest Louise Penny book, "All the Devils Are Here." has 95 holds but, apparently, only 2 copies. A few months ago, I was # 54 or so in the hold list, so I bought the hardcover myself. I have since read it. Rather than donating it to the Friends bookstore, can I donate it to the library itself to help people who have holds on it get it sooner? If so, what is the process? I have done a search 2 ways, both by author - Anne Cleeland - and "everything" - Doyle and Acton. In both cases, items that are in no way related - videos with Fred Astaire and Dan Ackroyd, for example - are returned. In the case of the everything search, I get 50 items, the vast majority of which have nothing to do with Doyle and Acton. I never had this issue with the old website, so I want to bring it to your attention. Thank you.Thank you for thinking of the library! We actually have 10 copies of “All the Devils are Here” with another 5 on order. We are happy to take the book as a donation. You can bring it into the Central library (or mail it) to my attention and I will take care of it. As far as running the search for the Doyle and Acton series, the best way to do that is to change the dropdown from “All Fields” to “Series”. That gives me 7 results, all books by Anne Cleeland. I do hope that helps. Please let me know if there is anything else I can help you with. Thank you.I found this while looking for resources about COVID-19 and its impact on employment: https://www.newportbeachlibrary.org/ebranch/covid-19-resources/mental-health-resources. Thanks for posting it! I saw that Newport Beach Public Library’s site above included “Covid-19 Resources”. I’ve been looking for some online content that could be useful to workers searching for ways to save money during this difficult time. We at CouponChief wrote “Employment Resources and Money-Savings Tips for Workers Impacted by COVID-19.” We’re hoping it’s worth linking to along with your other resources. Can I send you the link to the guide? I can have my team write a unique 500-word article for your audience that includes an introduction to the guide. Thanks in advance for your consideration! Thank you for thinking of us, but we are not currently looking to add any content to our site.11
NOVEMBER 2020Comment #Date ReceivedSource of CommentStaff MemberStaff Member TitleDate Responded to Patron NEWPORT BEACH PUBLIC LIBRARY PATRON COMMENTSCommentResponse1711/26/2020EmailRebecca LightfootAdult Services Coordinator11/30/20201811/27/2020EmailRebecca LightfootAdult Services Coordinator11/30/20201911/30/2020EmailRebecca LightfootAdult Services Coordinator11/30/2020Are you currently accepting book donations? If so, what is the procedure for making a donation? Thank you.Yes, the Friends of the Library are taking donations, but due to the nature of the pandemic have some restrictions on the process. Below you will find the information from the Friends webpage that lists the steps regarding donations. Bookstore donations will be accepted from 10:30 am until noon, Monday through Saturday, in the Bamboo Courtyard at the Central Library. Guidelines:1. All donations must be in small or medium size boxes.2. Maximum of 4 boxes may be dropped off at any one time.3. All books need to be in better condition. Books should be clean with no tears, foxing, broken spines, missing pages, etc.4. Fiction & non-fiction should preferably be from the last 6-10 years except for classics and history.5 We do take CDs & DVDs.6. We do not accept:• Encyclopedias unless they're 100 years old.• Time/Life books• Reader's Digest condensed books• Medical books, health books, law books, and travel books older than 8 years.• VHS or cassette tapes. If you have questions, email us at nblibfriend@gmail.com. PLEASE do not drop off donations at any other time. They will not be accepted. A donation receipt will be provided if desired. Thank you for your support! We could not make our substantial gifts to the Library without your donations. I hope this helps. Please do not hesitate to contact me with any other questions. Thank you.I am wondering if the various desks one the second floor of the Newport Beach Central Library are available for people to sit down and study or get work done like it used to be before the pandemic. I'm not exactly clear on this matter after reading the Reopening FAQs, so I wanted to try and clarify. If they are available, what are the hours for those and are there any restrictions? Many thanks.Currently there is no seating available inside the Library. We are in the first phase of re-opening, which does mean limited capacity for the number of people in the building. It is basically a “Grab and Go” situation meaning you may come into the building to look for books and other materials and check them out. We await new guidelines from County and State health officials to let us know when we may begin providing tables and seating again. The patio outside of the second floor entrance near City Hall does have a limited number of tables and chairs, but no power outlets. You can access the Wi-Fi from that area. Please let me know if you have any other questions. Thank you.I was wondering if study tables are available for use at the library? Currently there is no seating available inside the Library. We are in the first phase of re-opening which does mean limited capacity for the number of people in the building. It is basically a “Grab and Go” situation meaning you may come into the building to look for books and other materials and check them out. We await new guidelines from County and State health officials to let us know when we may begin providing tables and seating again. The patio outside of the second floor entrance near City Hall does have a limited number of tables and chairs, but no power outlets. You can access the Wi-Fi from that area. Please let me know if you have any other questions. Thank you.12
NOVEMBER 2020Comment #Date ReceivedSource of CommentStaff MemberStaff Member TitleDate Responded to Patron NEWPORT BEACH PUBLIC LIBRARY PATRON COMMENTSCommentResponse2011/30/2020EmailRebecca LightfootAdult Services Coordinator11/30/20202111/30/2020EmailTim HethertonLibrary Services Director11/30/2020What's with Lynda? I've just tried to return to Lynda after some months away. Upon trying to log in with my NBPL info (which used to regularly work), I get the message "The org parameter is not valid. Your request could not be processed. Have your library contact lynda.com." Has NBPL changed its relation to Lynda? Thanks. Due to privacy concerns involving LinkedIn Learning, which acquired Lynda.com, the Newport Beach Public Library cancelled our subscription to the service on January 1, 2020. We do subscribe to Udemy, a similar online learning database. You can access it with your library card from our databases page: https://www.newportbeachlibrary.org/ebranch/databases. I hope that helps. Please let me know if you have any other questions. Thank you.Libraries shouldn’t engage in using slurs. Your tag “illegal alien” for the book "Separated" by Jacob Soboroff is telling. Illegal alien is a slur that may increase hate crimes. Please change the language in your tags. Thanks.Newport Beach Public Library has no involvement in the derivation of subject heading tags. Subject heading tags are determined by OCLC with the Dewey Decimal System, a proprietary library classification system. The same heading, “illegal aliens – government policy” is utilized by the Library of Congress. Inside the book "Separated : inside an American tragedy", there is an area designated as "Library of Congress Cataloging-in-Publication". It is found on the back of the title page. Within that area is the author, title, publication data (place, publisher and date), as well as a list of Library of Congress Subject Headings, including “illegal aliens – government policy”. Typically, if OCLC or the Library of Congress determines a subject heading to be pejorative in nature, they change the heading to a more neutral term. No such determination has been made yet concerning “illegal alien”. Currently, the term is widely used in legal circles and the media, although there is some current advocacy for replacing the term with “undocumented immigrant”. In public libraries, it is simply an access point to locate materials by subject matter. Thanks.13
NEWPORT BEACH PUBLIC LIBRARY
To: Board of Library Trustees
From: Tim Hetherton, Library Services Director
Re: Report of Library Activities – December 21, 2020 meeting
___________________________________________________________________ ___
TIM HETHERTON - LIBRARY SERVICES DIRECTOR
"Think before you speak. Read before you think."
-Fran Lebowitz
Library Journal 2020 4 Star Library:
Newport Beach Public Library was named as a Star Library in a national ranking compiled by Library
Journal. The Library has attained 4 Star status, according to the 2020 Library Journal Index of Public
Library Service and Star Library ratings. Based on data from 2018 and 7 indicators from the Institute of
Museum and Library Services (IMLS) Public Library Survey (PLS) - usage of online content, physical
circulation, circulation of electronic materials, library visits, program attendance, public internet
computer use, and Wi-Fi sessions - the Newport Beach Public Library joins other top performing
libraries in the $5M-$9.9M expenditure range as a 4 Star Library.
NBPL is the sole Orange County public library to achieve this status, and 1 of 9 in the State of California.
This is the 11th occasion in 13 years that NBPL has been honored in this manner. 4 Star status for 2020
is especially satisfying as NBPL was not awarded any stars in 2019.
The Index of Public Library Service is compiled Keith Curry Lance, an independent consultant based in
Boulder, Colorado, who conducts research on libraries of all types for Federal and State library agencies,
State Library associations, and other library-related organizations.
For the 2020 index, Mr. Lance has addressed the problem of awarding stars to libraries with
extraordinarily high statistical outliers. According to Mr. Lance, “A library’s LJ Index score will not earn it
star status if any of its seven per-capita figures is three or more standard deviations above its
expenditure category average. “
This new limit on statistical outliers may have precluded the inclusion of the following 2019 California
Star Libraries from the 2020 list: Santa Monica Public Library, San Mateo Public Library, Cerritos Public
Library, Redwood Public Library, and Irwindale Public Library. Libraries like Newport Beach Public
Library, with consistently high per capita statistics for all categories, have benefitted from the new
approach. The table below shows per capita statistics for each of California’s Star libraries, with high
scores in each category in bold red text:
LIBRARY SERVICE
POP.
CIRC E-CIRC VISITS PROG.
ATT.
PUBLIC
COMP. USE
WI-FI
SESSIONS
ELEC.
RETR.
SCORE STARS
San Francisco 883,963 9.26 3.29 6.93 .54 1.02 5.06 5.47 1,423 5
Santa Clara 440,440 19.49 1.53 7.58 .53 .95 3.99 3.58 1,391 5
Berkeley 121,874 13.84 2.70 8.51 .62 1.36 .87 .87 1,187 5
Marin 143,912 11.96 1.12 7.88 .33 1.37 1.87 .86 1,000 5
Palo Alto 69,721 20.59 1.47 14.99 .89 2.10 5.14 3.07 1,402 4
NBPL 87,182 14.89 1.45 13.29 .72 1.05 2.73 7.12 1,175 4
Burlingame 37,989 15.83 1.23 9.09 1.30 1.07 7.70 .28 1,167 4
Carmel 3,750 26.61 3.37 21.99 1.14 2.26 1.70 2.87 1,839 3
Commerce 13,067 12.91 .48 25.36 .93 5.41 6.08 .19 1,793 3
14
EXPENDITURE RANGE
$30,000,000+
$10M-29.9M
$5M-9.9M
$1M-4.9M
The data shows that NBPL is competitive within its expenditure category, with particularly strong
numbers in patron visits, program attendance, and electronic retrieval. NBPL scores lower than most of
the other California star libraries in public computer usage and Wi-Fi access. This may be consequence
of the relative affluence of the community. Most residents do not rely on the Library for access to a
computer or for Wi-Fi.
This table shows NBPL in comparison to public libraries in our budget class ($5M-9.9M) who attained 5-
star status:
LIBRARY SERVICE
POP.
CIRC E-CIRC VISITS PROG.
ATT.
PUBLIC
COMP.
USE
WI-FI
SESSIONS
ELEC.
RETR.
SCORE
Worthington, OH 59,689 48.82 6.98 20.59 1.04 2.35 3.59 5.22 2,482
Northbrook, IL 33,170 22.17 2.00 11.26 1.94 .80 49.76 13.44 2,384
Washington-Centreville, OH 56,628 23.20 5.25 8.07 1.48 .73 36.57 15.14 2,355
Upper Arlington, OH 34,150 50.39 4.86 16.95 1.28 1.77 6.33 7.33 2,307
Princeton, NJ 28,572 15.08 4.65 25.44 2.76 2.15 3.27 4.96 2,248
Wilmette, IL 27,087 23.13 6.04 12.83 1.28 1.00 35.37 1.27 2,225
Elmhurst, IL 44,121 24.43 1.87 13.64 1.44 7.10 5.88 7.28 2,186
Oak Park, IL 51,878 23.96 2.76 14.07 .73 2.54 11.61 8.18 1,755
Cleveland Heights, OH 57,867 30.33 2.56 12.73 .89 4.08 2.37 .63 1,715
Ela Area, IL 34,462 22.19 1.43 9.08 .99 3.05 11.89 2.96 1,530
NBPL 87,182 14.89 1.45 13.29 .72 1.05 2.73 7.12 1,175
It is apparent that NBPL will need to boost usage numbers in nearly every category to be ranked among
these libraries.
The best course to ensure star status and to perhaps gain an additional star is to increase usage of the
Library by continuing to provide (and promote) outstanding programs, collections, facilities, and
resources. Programming statistics should trend upward with the addition of the lecture hall. Patrons
will continue to take advantage of our databases and downloadable content, and the Library will
continue to offer these resources in quality and quantity to satisfy demand. Staff will continue to
develop and manage outstanding print, video, and audio collections. Essentially, we need to continue to
provide a quality product, treat patrons well, and maintain NBPL as a desirable place to visit. Staff also
suggests that Wi-Fi and website visits statistics should be reported to the Board in the monthly agenda
packet.
It is worth noting, however, that the 5-star libraries in our expenditure category all have considerably
smaller service populations and many serve smaller geographic areas. As Mr. Lance stated in the 2019
index, “Many libraries serving smaller geographic areas have higher per-capita statistics for both funding
and output because they attract users from outside their official legal service area population. This gives
them an edge over libraries with larger official service areas that encompass all or most of their actual
users.” While NBPL’s usage statistics are boosted by patrons who do not live in the City, this is most
likely the case for the 5-star libraries in our expenditure class as well. Regardless, dividing any statistical
output measure of public libraries with budget, collections, and resources similar to NBPL by the smaller
service population number will result in higher per capita statistics.
15
In addition, it is important to remember that increases or decreases in a library’s own statistics relative
to the previous year do not necessarily translate into higher or lower LJ Index scores or more or fewer
Stars. The annual rankings are strongly influenced by the other libraries in the mix. Factors other than
changes in service output can also affect a library’s Star status. These factors include the mix of libraries
that qualify for inclusion in the LJ Index, changes in the statistics reported by a library’s spending peers
and moving from one expenditure category to another.
2020 in Review
2020 has been a challenging year. I am proud of everything Library staff has accomplished during these
trying times. I appreciate their hard work, their adaptability, and their commitment to public service.
A look back at 2020:
• Newport Beach Public Library initiates curbside services at all 4 locations on April 6. NBPL is the
second public library in the County to offer services during the pandemic closure.
• Also, in April, Library staff begin to create content for the Library website. Virtual programming
includes children’s story times, craft classes, Sunday Musicales, book discussions, author talks,
and Foundation programming.
• The Library launches its new Integrated Library System (ILS) software on July 9. The software
retains the features that patrons favor, such as browsing the collection, placing holds, managing
accounts, and creating reading lists. The new ILS also provides new patron communication
options such as text messaging and automatic renewals when items are not on hold by other
customers. It integrates well with Overdrive downloadable eBooks and eAudiobooks and offers
additional filtering options to expedite and limit search results.
• The public can now also download the Newport Beach Public Library App. Patrons are enabled
to use their phone or tablet to search the catalog, manage their account, place holds and renew
items, locate their nearest library, access online resources, connect to the Library's social media
or contact staff with questions or requests.
• The Friends of the Library donate $215,000 to the Library to fund collections and programs. The
Newport Beach Public Library Foundation donates $88,000 for e-content and database
subscriptions.
• School visits and Summer Reading programs go virtual.
• Wi-Fi access expanded to outdoor areas at Central Library and the branches. Wi-Fi hours
expanded to 6 a.m. to 10 p.m., 7 days a week.
• Central Library reopened for modified in-person services on September 21. Curbside service
continues at the branches.
• In an effort to bring relevant online resources to the community, Newport Beach Public Library
added Udemy to the eBranch collection of databases. Udemy offers library patrons access to
more than 4,000 free video-based courses in business, technology, software, and personal
development. This resource can teach users how to code, prep for IT certifications, sharpen
leadership skills, produce a podcast, increase office productivity, tap into their creativity, and
16
more - all from home, on demand.
• The Library adds the Brainfuse databases JobNow and VetNow, adult learning centers with live
help as well as resume and interview preparation, and Career Tools, which provides jobseekers
advice on resumes, cover letters, interviews, and networking.
• The Corona del Mar Library was selected as a showcased library in the 2020 Library Design
Showcase published in the September/October issue of American Libraries, the magazine of the
American Library Association (ALA). American Libraries' annual Design Showcase features the
year’s most impressive new and renovated libraries. The magazine looks for “shining examples
of innovative library architecture that address patrons’ needs in unique, interesting, and
effective ways.”
• Newport Beach Central Library served as a 24-hour ballot drop-off location prior to the Tuesday,
November 3 election. The ballot box proved to be a popular amenity.
• HVAC systems at Central Library and Mariners repaired and upgraded.
• Central Library parking lot slurry coated and re-striped.
• Additional parking implemented at the Mariners Branch.
• Fiscal Year 2019-2020 statistics:
- Library Visits (including curbside) – 636,072
- Circulation – 1,084,206
- Program Attendance – 58,971
- Website Visits – 524,848
• Newport Mesa ProLiteracy program:
-Featured in Education Digest, September 2020.
-2 Newport Mesa ProLiteracy winners in the regional writing competition W2W.
-4 Career Online High School graduates
-5 new citizens.
-Newport Mesa ProLiteracy made Great Non-profit list 6th year in a row.
-Maintained approx. 65% of tutor/learner population through COVID (about twice the rate of
other programs in the state).
-Moved all programming online to allow activity during COVID shutdown. Offering 9 classes,
most of which are full and trained tutors/learners so able to do Zoom sessions.
-Provided electronic devices for learners/tutors that do not have access to a computer.
• Sculpture Exhibition Phase V opens July 2020, funded by a grant from the California Department
of Parks and Recreation. The call for entry for Phase VI is announced in September 2020.
• Community Arts Survey: In an ongoing effort to bring meaningful public art and cultural arts
programming to the community, the Newport Beach City Arts Commission launched a
community arts survey in September 2020.
17
• On October 1, in order to encourage public awareness of the Sculpture Exhibition in Civic Center
Park, the City Arts Commission sponsored a photography contest. Visitors to the sculpture
garden are asked to submit photographs of the works on display, and/or photographs depicting
interaction with the sculptures. Winners will be selected by the City Arts Commission.
DEBBIE WALKER - BRANCH AND YOUTH SERVICES COORDINATOR
Branches
The annual In-N-Out Reading Promotion for children ages 4 – 12 ended on November 14. Although
some other area libraries opted out this year, NBPL decided to offer the program as it is always popular
(and proved to be again this year). Curbside service continued at all Branch Locations with numbers
remaining steady, particularly at Mariners.
Youth Services
Tune-in Tuesdays continued to be popular as new storytimes were offered each week. The November
program was the “Fabulous Fall Scavenger Hunt.” 250 grab-and-go craft kits were assembled to be given
out from November 9 through November 20. All kits were given out by early the second week with at
least 162 distributed at Central alone. Alex Jenkins once again made an online video demonstrating how
to make the crafts, which was a great enhancement to the program.
Teen Services
Twelve teens participated in the YAAC virtual meeting in November. They reported on what they have
been doing in the past month and helped Danielle pick out activities and book ideas for the Winter Book
Bingo program coming up in December.
Facilities
The boiler at Central started causing problems in the colder weeks of early November. Western Allied
was called and did repair work. Public Works arranged for landscaping to be placed around the
compressor that was installed back in September. Balboa Branch had work done on their front door and
at CDM Branch, vehicle parking signage was temporarily relocated due to the demolition and
reconstruction of a residential property located directly behind the library.
MELISSA HARTSON, CIRCULATION AND TECHNICAL PROCESSING COORDINATOR
Staff Training
Clerk Training occurred mid-month. Library Clerk II, Vanessa Magana, hosted three training sessions
reviewing and highlighting Symphony ILS work processes.
In preparation for the FY 2021-22 budget process, Finance has distributed the budget calendar for next
FY. I attended a budget revenue training meeting this month. Finance will host an expenditures training
in December.
ILS Update
At the end of the month, IT worked with SirsiDynix to perform our first Symphony ILS upgrade. The
upgrade involved fixing minor bugs and issues. No major new features or processes changed with the
current upgrade.
18
REBECCA LIGHTFOOT, ADULT SERVICES COORDINATOR
Teen Meetings and Programs
Library Assistant Danielle Doi and Children’s Librarian Melinda Knight attended a virtual Teens Santiago
Library System (SLS) meeting on November 18. The monthly Young Adult Advisory Council (YAAC)
meeting took place virtually on November 10. The Teen Spooktacular Writing Contest wrapped up in
early November. Thirteen teens participated, submitting a total of twenty-four short stories and original
art.
Programming
November’s Virtual Sunday Musicale featuring “Three Cellists” had 128 views.
New Tech Toys and Video Game Formats
We added four new tech toys to the circulating collection: Super Nintendo Classic, Nintendo Classic,
Sega Genesis, and PlayStation retro video gaming systems, pre-loaded with dozens of popular games.
We also added two new Video Game formats to the collection: PS5 (PlayStation 5) and Xbox X.
19
JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN
2020 2020 2020 2020 2020 2020 2021 2021 2021 2021 2021 2021
Tracked by #searches
A to Z Databases 517 1252 1581 2455 1997 7802
Ancestry 2366 5105 3777 1812 1145 14205
AskART 32 14 19 26 9 100
Brainfuse JobNow/VetNow ** ** ** 0 1 1
Britannica School Edition 37 0 0 99 0 136
Facts on File Ancient History 4 0 15 5 1 25
Gale Archives Unbound 3066 876 11169 14235 3270 32616
Gale Directory Library 9 1 19 29 37 95
Gale in Context: Biography 39 44 19 16 39 157
Gale in Context: Elementary 50 9102 62
Gale in Context: Opposing View 46 69 74 65 1679 1933
Gale Literature Resource Center 48 49 34 50 40 221
Gale Virtual Reference Library 127 31 19 40 194 411
HeritageQuest 2396 2792 2820 3924 2637 14569
Legal Information Ref Center 9 23 15 29 24 100
National Geographic 26 18 12 18 14 88
National Geographic Kids 24 31 6 18 27 106
NewsBank (OC Register) 1411 1609 1237 1276 3074 8607
NoveList Plus 69 85 55 47 28 284
NoveList K-8 Plus 15 17 20 30 70 152
ProQuest 2568 2280 2709 3677 2748 13982
Proquest eLibrary * * 31 4 22 57
Reference USA Business 903 828 842 561 558 3692
Reference USA Residential 8 40 40 22 34 144
SIRS Discover * * 16 6 0 22
Sirs Issues Researcher * * 12 10 16 38
World Book Online 24 2 65 59 36 186
Tracked by #sessions
Testing & Education Ref. Center 29 4 20 25 34 112
Tracked by #page views
Consumer Reports 3137 3941 3072 2132 3238 15520
CultureGrams 45 81 85 10 179 400
Morningstar 44184 31804 12785 26047 28354 143174
NetAdvantage 6262 4216 5818 9366 8647 34309
RealQuest 72 136 35 99 193 535
Tumblebooks 160 78 51 111 25 425
Value Line 11076 9740 10629 13068 14503 59016
Tracked by courses
Udemy 1721 2316 2124 2083 1470 9714
Tracked by Hours Used
Rosetta Stone 95.6 97.1 98.63 55.78 63.05 410.2
Notes:
*Proquest eLibrary, SIRS Discover, and SIRS Issue Researcher added Sept 2020
**JobNow/VetNow added Oct 2020 from the California State Library
Database FY Comparisons YTD
20/21
Opposing Viewpoints database name changed to Gale in Context: Opposing Viewpoints
Biography in Context database name changed to Gale in Context: Biography
Proquest Articles Retrieved 2020-2021
July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun AVG.
Business Databases 861 837 888 1376 1009 994
Newspapers--Current 982 816 829 1121 815 913
Newspapers--Historical 1621 1058 2165 3478 4175 2499
Magazines 17 30 49 38 40 35
20
NOV 20 YTD 20/21 YTD 19/20
BALBOA 1,852 13,415 26,246
CDM*1,741 11,928 11,672
MARINERS 11,839 66,222 122,155
CENTRAL 50,864 202,662 331,053
eBooks 8,460 40,096 32,370
eMagazines 5,484 28,362 14,823
eAudiobooks 5,360 24,978 22,606
Streaming Films 730 3,924 3,822
TOTAL 86,330 391,587 564,747
updated to include overdrive films
DEC 19 99,742
JAN 20 105,952
FEB 20 105,126
MAR 20 73,260
APR 20 33,521
MAY 20 40,579
JUN 20 61,599
JUL 20 72,257
AUG 20 67,117
SEP 20 74,956
OCT 20 90,927
NOV 20 86,330
TOTAL 911,366
* Corona del Mar Branch Library was closed for reconstruction from April 2018 to July 2019.
12 Month Comparison
NEWPORT BEACH PUBLIC LIBRARY - NOVEMBER 2020
CIRCULATION
COVID-19 CLOSURE 3/16/20+ WITH CURBSIDE SERVICE; CENTRAL REOPENED 9/21/20; IN-PERSON PROGRAMS CANCELED 3/12/20+
BALBOA
CDM*
MARINERS
CENTRAL
eBooks
eMagazines
eAudiobooks
Streaming Films
0
20,000
40,000
60,000
80,000
100,000
120,000
DEC 19 JAN 20 FEB 20 MAR 20 APR 20 MAY 20 JUN 20 JUL 20 AUG 20 SEP 20 OCT 20 NOV 20
1,588,822 1,582,953
1,582,914 1,598,265
1,610,818
1,529,391
1,464,640
1,424,594
1,376,041
1,084,2061,000,000
1,125,000
1,250,000
1,375,000
1,500,000
1,625,000
1,750,000
FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 FY 19/20
CIRCULATION
21
NOV 20 YTD 20/21 YTD 19/20
BALBOA^276 1,596 2,407
CDM*^176 1,440 3,006
MARINERS`1,175 8,299 15,701
CENTRAL`5,272 20,303 50,986
TOTAL 6,899 31,638 72,100
12 Month Comparison
DEC 19 11,826
JAN 20 13,739
FEB 20 13,901
MAR 20 7,816
APR 20 2,708
MAY 20 3,510
JUN 20 5,845
JUL 20 6,396
AUG 20 5,116
SEP 20 5,954
OCT 20 7,273
NOV 20 6,899
TOTAL 90,983
* Corona del Mar Branch Library was closed for reconstruction from April 2018 to July 2019.
^ Includes reference and curbside phone calls.
` Includes reference and curbside phone calls, reference and curbside emails, and in-person reference transactions.
NEWPORT BEACH PUBLIC LIBRARY - NOVEMBER 2020
REFERENCE
COVID-19 CLOSURE 3/16/20+ WITH CURBSIDE SERVICE; CENTRAL REOPENED 9/21/20; IN-PERSON PROGRAMS CANCELED 3/12/20+
BALBOA^
CDM*^
MARINERS`
CENTRAL`
0
2,500
5,000
7,500
10,000
12,500
15,000
17,500
DEC 19 JAN 20 FEB 20 MAR 20 APR 20 MAY 20 JUN 20 JUL 20 AUG 20 SEP 20 OCT 20 NOV 20
199,880 191,567
184,260 190,391
168,496
162,510
157,149
156,521 163,392
131,445120,000
140,000
160,000
180,000
200,000
220,000
FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 FY 19/20
REFERENCE
22
NOV 20 YTD 20/21 YTD 19/20
BALBOA^258 1,432 17,804
CDM*^216 1,574 13,482
MARINERS^1,680 9,123 99,882
CENTRAL^`8,485 20,502 241,877
TOTAL 10,639 32,631 373,045
12 Month Comparison
DEC 19 68,482
JAN 20 77,144
FEB 20 74,891
MAR 20 32,436
APR 20 237
MAY 20 3,573
JUN 20 6,264
JUL 20 4,225
AUG 20 5,634
SEP 20 4,650
OCT 20 7,483
NOV 20 10,639
TOTAL 295,658
* Corona del Mar Branch Library was closed for reconstruction from April 2018 to July 2019.
^ Includes curbside pickups.
` Excludes walk-ins from 9/21/20 to 9/30/20.
NEWPORT BEACH PUBLIC LIBRARY - NOVEMBER 2020
PATRONS SERVED IN LIBRARY
COVID-19 CLOSURE 3/16/20+ WITH CURBSIDE SERVICE; CENTRAL REOPENED 9/21/20; IN-PERSON PROGRAMS CANCELED 3/12/20+
BALBOA^
CDM*^
MARINERS^
CENTRAL^`
0
15,000
30,000
45,000
60,000
75,000
90,000
DEC 19 JAN 20 FEB 20 MAR 20 APR 20 MAY 20 JUN 20 JUL 20 AUG 20 SEP 20 OCT 20 NOV 20
1,258,902
1,131,330
1,074,933
1,399,841
1,256,238
1,209,719
1,102,106
1,158,344 935,953
636,072500,000
750,000
1,000,000
1,250,000
1,500,000
FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 FY 19/20
PATRONS SERVED IN LIBRARY
23
NOV 20 YTD 20/21 YTD 19/20
BALBOA^56 170 727
CDM*^25 173 1,412
MARINERS^153 622 5,373
CENTRAL^"3,831 22,516 31,134
TOTAL 4,065 23,481 38,646
12 Month Comparison
DEC 19 5,010
JAN 20 5,014
FEB 20 5,500
MAR 20 2,664
APR 20 3,501
MAY 20 4,732
JUN 20 3,011
JUL 20 4,952
AUG 20 4,551
SEP 20 5,080
OCT 20 4,833
NOV 20 4,065
TOTAL 52,913
* Corona del Mar Branch Library was closed for reconstruction from April 2018 to July 2019.
^ Includes live virtual program attendance, recorded program views, and/or self-directed program participation.
" YTD 20/21 & 12-month trend updated to include September & October Foundation virtual financial workshop program attendance.
PROGRAM ATTENDANCE
NEWPORT BEACH PUBLIC LIBRARY - NOVEMBER 2020
COVID-19 CLOSURE 3/16/20+ WITH CURBSIDE SERVICE; CENTRAL REOPENED 9/21/20; IN-PERSON PROGRAMS CANCELED 3/12/20+
BALBOA^
CDM*^
MARINERS^
CENTRAL^"
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
DEC 19 JAN 20 FEB 20 MAR 20 APR 20 MAY 20 JUN 20 JUL 20 AUG 20 SEP 20 OCT 20 NOV 20
53,534
51,570
51,894
49,977
64,473
67,646
69,922
70,430
68,241
68,078
40,000
50,000
60,000
70,000
80,000
FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 FY 19/20
PROGRAM ATTENDANCE
24
LIBRARY EXPENDITURES FY 2020-21
(December 1, 2020)
ACCOUNT DESCRIPTION
ORIGINAL
APPROP
REVISED
BUDGET
YTD
EXPENDED
MONTHLY
EXPENDED
AVAILABLE
BUDGET
I SALARY & BENEFITS
SALARY FULL-TIME REGULAR 2,933,536 2,933,536 1,067,675 208,533 1,865,861
SALARY PART-TIME 1,044,147 1,044,147 279,505 51,393 764,642
BENEFITS 2,086,990 2,088,240 899,933 263,388 1,188,307
SALARY & BENEFITS TOTAL 6,064,673 6,065,923 2,247,113 523,314 3,818,810
II MAINT & OPERATION
PROFESSIONAL SERVICE*164,393 171,535 50,210 8,659 121,325
UTILITIES 271,491 271,491 89,290 17,044 182,201
PROGRAMMING 5,500 7,500 719 288 6,781
SUPPLIES**81,970 83,236 13,659 4,150 69,577
LIBRARY MATERIALS 619,740 621,222 358,285 94,388 262,937
FACILITIES MAINTENANCE 184,686 184,871 54,125 3,262 130,746
TRAINING AND TRAVEL 10,681 10,681 556 516 10,125
GENERAL OPERATING EXPENSES***24,202 24,452 3,929 1,106 20,523
PERIPHERALS 5,000 5,000 0 0 5,000
INTERNAL SERVICE FUNDS 1,858,439 1,858,439 929,219 309,740 929,220
OFFICE EQUIPMENT 2,000 2,000 979 192 1,021
MAINT & OPERATION TOTAL 3,228,102 3,240,427 1,500,972 439,345 1,739,455
LIBRARY BUDGET TOTAL 9,292,775 9,306,350 3,748,085 962,659 5,558,265
*PROFESSIONAL SERVICES - INCLUDE OUTSIDE PRINTING, JANITORIAL, WINDOW SERVICE
**INCLUDES OFFICE , PROCESSING AND JANITORIAL SUPPLIES
***INCLUDES, ADVERTISING, DUES, EVENT INSURANCE
25
Previous
Agenda Date AGENDA ITEM Scheduled
Agenda Date
Ongoing Ongoing
Ongoing Ongoing
Ongoing Ongoing
Jan 21, 2020 Jan 19, 2021
Jan 21, 2020 Jan 19, 2021
Feb 24,2020 Feb 16, 2021
Feb 24,2020 Feb 16, 2021
Aug 17, 2020 Mar 15, 2021
Apr 20, 2020 Apr 20, 2021
Apr 20, 2020 Apr 20, 2021
June 15, 2020 Jun 14, 2021
June 15, 2020 Jun 14, 2021
June 15, 2020 Jun 14, 2021
June 15, 2020 Jun 14, 2021
Aug 17, 2020 Jun 14, 2021
Jul 20, 2020 Jul 19, 2021
Jul 20, 2020 Jul 19, 2021
Aug 17, 2020 Aug 16, 2021
Sep 21, 2020 Sep 20, 2021
Oct 19, 2020 Oct 18, 2021
Oct 19, 2020 Oct 18, 2021
LAST
REVIEWED POLICY REVIEW
Jan 22, 2019 NBPL 10 Laptop/Use Borrowing Policy Jan 19, 2021
Jan 22, 2019 NBPL 5 Newport Beach Public Library Internet Use Policy (formerly City Council Policy I-8)Jan 19, 2021
Jan 22, 2019 NBPL 11 Rules for Acceptable Use of Wireless Internet Connections Jan 19, 2021
Feb 19, 2019 NBPL 8 Display and Distribution of Materials Policy Feb 16, 2021
Mar 18, 2019 NBPL 1 Library Use Policy (formerly City Council Policy I-2)Mar 15, 2021
Mar 18, 2019 NBPL 4 Children in the Library Policy (formerly City Council Policy I-6)Mar 15, 2021
Apr 23, 2019 NBPL 13 Study Room Policy Apr 19, 2021
Apr 23, 2019 NBPL 14 Friends Meeting Room (formerly City Council Policy I-7)Apr 19, 2021
Jan 21, 2020 NBPL 3 Library Gift and Donor Policy (formerly City Council Policy I-4)Jan 17, 2022
Jun 15, 2020 NBPL 12 Circulation Policy Jun 20, 2022
Jul 20, 2020 CC I-1 Library Services Policy (Council Policy I -1)Jul 18, 2022
Youth Services Update
Library Material Selection & Downloadable Services
Marketing Update & Social Networking Update
Financial Report Comparison of Beginning Budget to End of the Year Amended Budget (Every June)
BOARD OF LIBRARY TRUSTEES MONITORING LIST
Lecture Hall Update
Policy Review (See List Below)
Media Lab Update
Information Technology Update
Election of Board of Library Trustees Officers/Trustee Liaisons
Branch Update - Mariners
Annual Budget - Approval
Proposed Library Closures for Winter Holidays 2020
Newport Beach Public Library eBranch & Database Review
Branch Update - Balboa
Literacy Program Update
Review Holidays / Meeting Schedule 2021
Annual Budget - Preliminary Review
COVID-19 Update
Adult and Reference Services Update
Arts & Cultural Update
Branch Update - CDM
26
DISCUSSION:
In recent weeks, the County of Orange moved back into the “widespread” tier and is currently under a
Regional Stay Home Order. Announced on December 3, 2020, the order adds restrictions in regions with
less than 15% ICU bed capacity. It prohibits gatherings of any size, closes operations except for critical
infrastructure and retail, and requires 100% masking and physical distancing. Libraries in Orange County
can remain open with a maximum of 20% capacity. Patrons are now prohibited from consuming food
and drink on the premises.
Circulation, program attendance, and reference assistance decreased slightly in November. Since
reopening on September 21, the Library’s statistic for patrons served has increased slightly but remains
a fraction of our typical usage. Library management attributes lower statistics to the recent surge, with
the public remaining increasingly cautious about virus transmission. Curbside service and downloadable
content and databases have provided a safe alternative to physical visits.
Newport Beach Public Library will continue to follow the State Library’s guidance for the re-opening of
public libraries for in-person services. Staff continues to review published library re-opening plans,
related public health research, feedback from library directors across the state, and guidance published
by the State of California for the retail sector.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
TO: BOARD OF LIBRARY TRUSTEES
FROM: Library Services Department
Tim Hetherton, Library Services Director
949-717-3810, thetherton@newportbeachca.gov
PREPARED BY: Tim Hetherton
TITLE: COVID-10 Update
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31
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EXPENDITURE RANGE IJUliiMI ,�,-• 1:.'lf•
LEGAL PUBLIC SERVICE AREA PHYSICAL E-MATERIAL LIBRARY PROGRAM COMPUTER WIFI ELECTRONIC LIBRARY STATE POPULATION CIRCULATION CIRCULATION VISITS ATTENDANCE USERS SESSIONS RETRIEVALS
Grandview Heights Public Library OH 7,392 74.01 8.14 55.95 4.73 3.74 17.15 3.83 P-' '
The Hampton Library In Bridgehampton NY 1,827 38.57 6.81 43.13 8.89 2.07 15.12 1.84
Hudson Library And Historical Society OH 22,262 46.71 6.66 42.61 2.58 6.19 4.89 1.09 ..
San Miguel Library District #1 (Telluride) co 6,351 29.29 3.60 38.99 4.64 4.85 20.78 3.35 '.
Westhampton Free Library NY 5,571 26.36 5.72 25.62 7.65 2.60 3.44 1.65 ..
Canter Morlches Free Public Library NY 7,546 18.38 3.97 34.02 8.26 1.69 2.99 1.58 !
North Kansas City Public Library MO 4,208 28.79 4.30 33.22 2.94 5.51 3.22 8.68 :
Darien Library CT 21,887 25.59 2.79 17.51 3.16 8.05 7.73 0.15 : :
Cutchogua New Suffolk Free Library NY 3,684 28.26 3.11 40.26 4.03 1.72 6.33 9.05
Wright Memorial Public Library OH 9,192 42.91 5.72 17.15 2.76 2.02 4.78 2.61
Fayetteville Free Library NY 10,347 19.88 2.78 17.65 2.61 6.96 9.69 3.94 ..
Homewood Public Library AL 25,613 17.21 5.68 17.43 3.10 3.94 2.51 6.91
Bexley Public Library OH 13,064 43.70 3.34 17.31 1.80 2.46 5.15 1.21
Twinsburg Public Library OH 24,453 48.84 4.59 13.76 1.62 1.57 2.20 0.29 :
Mary RIiey Styles Public Library VA 14,183 28.33 5.27 22.10 2.56 0.98 1.63 1.57 ' :
Lakewood Public Library OH 51,983 26.95 1.56 16.58 2.07 5.32 3.11 0.64 ' ..
Jericho Public Library NY 17,348 16.36 2.61 17.65 1.46 6.02 5.99 3.16 ' :
Coffey County Library KS 8,224 14.35 0.88 18.75 4.29 2.35 18.27 0.31
Rocky River Public Library OH 20,582 38.88 2.94 15.22 1.45 2.19 5.28 1.06
Porter Public Library OH 32,680 31.54 2.08 10.58 1.46 1.23 28.83 34.47 .
Harrison Memorial Library CA 3,750 26.61 3.37 21.99 1.14 2.26 1.70 2.87 :
Manlius Library NY 11,226 21.54 3.34 18.26 2.65 1.36 3.72 1.48 I : '
City of Commerce Public Library CA 13,067 12.91 0.48 25.36 0.93 5.41 6.08 -0.19
Way Public Library OH 20,623 31.79 4.56 13.58 0.86 1.06 12.51 0.44 ..
Lake Forest Library IL 19,375 15.93 1.34 21.30 1.11 1.34 37.32 11.18 :
Bronxville Public Library NY 6,323 19.34 0.79 22.64 3.14 2.11 1.99 0.20 ..
Margate City Public library NJ 6,354 14.84 2.40 23.00 1.24 3.45 5.89 0.00 :
Sedona Public library AZ 10,305 22.99 1.90 18.44 1.54 3.50 1.37 0.38 :
Park City Library UT 8,378 11.09 1.80 21.22 3.09 1.99 6.18 0.75
Sewickley Public library PA 13,934 20.04 2.41 16.78 2.49 2.16 1.47 1.42
EXPENDITURE RANGE $400K-999.9K
1 '.II,
LEGAL PUBLIC SERVICE AREA PHYSICAL E-MATERIAL LIBRARY PROGRAM COMPUTER WIFI ELECTRONIC LIBRARY STATE POPULATION CIRCULATION CIRCULATION VISITS ATTENDANCE USERS SESSIONS RETRIEVALS
West Tisbury Free Public Library MA 2,896 55.99 4.86 56.11 7.89 8.98 39.59 0.83 I ,r
Leslie County Public Library KY 10,334 27.31 17.92 7.69 1.12 18.24 41.80 20.18 I!; '
Camden Public library ME 4,825 40.39 7.64 47.90 5.45 5.97 23.51 4.09 ( ' ..
Wellfleet Public Library MA 2,749 38.10 3.74 48.18 9.27 11.39 3.51 7.10 I· '
Quogue Library NY 1,080 22.42 9.11 35.96 4.88 14.08 11.41 0.32 ..
Red Hook Public Library NY 1,961 36.78 3.14 43.69 6.33 2.63 6.80 0.54 '
Haines Borough Public Library AK 2,480 28.57 1.08 32.41 4.32 5.61 18.75 0.85 : '
Truro Public Library MA 2,007 28.51 5.66 37.30 4.19 3.76 2.82 1.96
Brumback Library OH 23,964 41.65 3.65 17.36 6.16 2.56 3.17 0.02 :
Shelter Island Public library Society NY 2,392 16.21 3.90 41.70 4.44 3.49 5.21 0.79 .. '
Smoky Valley Library District NV 1,771 24.65 2.33 31.95 6.53 1.64 2.87 3.88
Ostarvllle Village library MA 2,979 29.34 2.18 27.27 5.54 3.65 1.59 2.58 ..
Amagansett Free Library NY 1,365 15.39 3.67 22.64 4.70 3.34 8.79 3.40 ..
Joyce K. Carver Memorial Soldotna PL AK 4,327 32.22 3.42 26.04 2.34 3.80 5.32 0.85
Dover Town Library MA 5,961 30.64 2.60 14.72 3.28 2.72 14.29 5.74
Grand County Public library UT 9,674 16.92 1.54 15.76 1.32 8.85 16.74 0.15
Julia L. Butterfield Memorial library NY 2,641 13.56 2.49 33.79 3.32 3.91 9.09 0.63 '
Snow library MA 5,846 23.05 2.47 22.46 2.63 2.67 12.83 1.29 ''
Homer Public Library AK 5,443 27.38 3.31 24.02 1.72 4.32 4.71 2.79 '
Blair Public Library & Technology Center NE 8,091 17.04 1.85 14.07 3.96 2.85 14.44 2.11 .
Henderson Memorial Public Lib. Assoc. OH 5,252 30.46 3.14 15.43 3.27 2.79 2.54 0.20 . : ;
Dennis Public Library MA 2,801 26.39 2.56 31.65 1.86 2.97 1.67 0.04
Hewitt Public Library TX 22,353 16.96 7.03 17.87 2.16 2.40 1.77 0.06 . tl Edgartown Free Public Library MA 4,306 17.72 1.72 21.33 3.30 2.11 10.45 0.44 . '
Harbor-Topky Memorial library OH 3,841 35.12 1.16 15.19 4.00 1.99 1.39 0.22 : • I
Seward Community Library and Museum AK 2,584 12.52 2.14 28.94 1.53 4.80 6.63 0.85 :
Wickliffe Public Library OH 12,753 32.41 1.87 13.25 3.03 2.28 2.00 0.20 !I �Monona Public Library WI 9,523 23.80 2.28 22.31 0.96 0.90 13.91 0.45
Peninsula Library & Historical Society OH 2,572 27.97 3.65 6.77 1.74 4.25 1.82 0.16
Page Public library AZ 7,640 15.30 0.25 21.42 2.34 5.00 6.99 1.78 I Garden Home Community Library OR 5,444 32.36 2.94 17.31 1.75 1.69 1.47 0.96 I ;:I
fflwww.LIBRARYJOURNAL.COM REVIEWS, NEWS, AND MORE I DECEMBER 2020 I L) I 39 35