HomeMy WebLinkAbout2021-01-19 BLT AGENDA PACKETCITY OF NEWPORT BEACH
BOARD OF LIBRARY TRUSTEES AGENDA
Newport Beach City Hall (via Zoom)
100 Civic Center Drive, Newport Beach, CA 92660
Tuesday, January 19, 2021 - 5:00 PM
Board of Library Trustees Members:
Paul Watkins, Chair
Douglas Coulter, Vice Chair
Kurt Kost, Secretary
Barbara Glabman, Board Member
Janet Ray, Board Member
Staff Members:
Tim Hetherton, Library Services Director
Francine Jacome, Administrative Support Specialist
SPECIAL NOTICE REGARDING COVID-19
On March 4, 2020, Governor Newsom proclaimed a State of Emergency in California as a result of the threat of COVID-19.
On March 12, 2020, Governor Newsom issued Executive Order N-25-20, which allows the Board of Library Trustees to
attend Board of Library Trustees meetings by electronic means. Please be advised that to minimize the spread of
COVID-19, Board of Library Trustees may attend this meeting either electronically or telephonically.
Also, please be advised that on March 17, 2020, Governor Newsom issued Executive Order N-29-20, which allows for the
public to participate in any meeting of the Board of Library Trustees telephonically or by other electronic means. Given
the health risks associated with COVID-19, the City of Newport Beach will conduct this meeting via Zoom. As a member
of the public, if you would like to participate in this meeting, you can participate via the following options:
1.You can submit your questions and comments in writing for the Board of Library Trustees to consider. Please send
them by email to the Library Services Department at LibraryBoard@newportbeachca.gov by Monday, January 18, 2021, at
4:00 p.m. to give the Board of Library Trustees time to consider your comments. All emails will be made part of the
record.
2.You can connect with a computer by joining through Zoom. Click the link below to register for the meeting using a
valid email address. You will receive a confirmation email allowing you to join the meeting:
https://zoom.us/webinar/register/WN_2FLEx0bSSrKq4LAak6zIIw.
3.Or you may connect by Phone/Audio Only by calling: (669)-900-9128. The meeting ID is 913 7379 9853#. Attendees must
raise their hand in the Zoom module if they would like to speak during Public Comments. If attending by phone, press *9
to raise hand.
Please know that it is important for the City to allow public participation at this meeting. While the City does not expect
there to be any changes to the above process for participating in this meeting, if there is a change, the City will post the
information as soon as possible to the City’s website.
The City of Newport Beach thanks you in advance for continuing to take precautions to prevent the spread of the
COVID-19 virus.
The Board of Library Trustees meeting is subject to the Ralph M. Brown Act. Among other things, the Brown Act
requires that the Board of Library Trustees agenda be posted at least seventy-two (72) hours in advance of each regular
meeting and that the public be allowed to comment on agenda items before the Board of Library Trustees and items not
on the agenda but are within the subject matter jurisdiction of the Board of Library Trustees. The Chair may limit public
comments to a reasonable amount of time, generally three (3) minutes per person.
The City of Newport Beach’s goal is to comply with the Americans with Disabilities Act (ADA) in all respects. If, as an
attendee or a participant at this meeting, you will need special assistance beyond what is normally provided, we will
attempt to accommodate you in every reasonable manner. Please contact Tim Hetherton, Library Services Director, at
least forty-eight (48) hours prior to the meeting to inform us of your particular needs and to determine if accommodation
is feasible at (949) 717-3801 or thetherton@newportbeachca.gov.
NOTICE REGARDING PRESENTATIONS REQUIRING USE OF CITY EQUIPMENT
Any presentation requiring the use of the City of Newport Beach’s equipment must be submitted to the Library Services
Department 24 hours prior to the scheduled meeting.
January 19, 2021
Page 2
Board of Library Trustees Meeting
I.CALL MEETING TO ORDER
II.ROLL CALL
III.PLEDGE OF ALLEGIANCE
IV.NOTICE TO THE PUBLIC
The Board of Library Trustees of Newport Beach welcomes and encourages community
participation. Public comments are generally limited to three (3) minutes per person to allow
everyone to speak. Written comments are encouraged as well. The Board of Library Trustees
has the discretion to extend or shorten the time limit on agenda or non-agenda items.
V.CONSENT CALENDAR
All matters listed under CONSENT CALENDAR are considered to be routine and will all be
enacted by one motion in the form listed below. Board of Library Trustees have received
detailed staff reports on each of the items recommending an action. There will be no separate
discussion of these items prior to the time the Board of Library Trustees votes on the motion
unless members of the Board of Library Trustees request specific items to be discussed and/or
removed from the Consent Calendar for separate action. Members of the public who wish to
discuss a Consent Calendar item must raise their hand in the Zoom module if they would like to
speak upon invitation by the Chair. If attending by phone, press *9 to raise hand.
A.Consent Calendar Items
Minutes of the Dec 21, 2020 Board of Library Trustees Meeting (pp. 5-8)1.
DRAFT OF MINUTES
Patron Comments (pp. 9-12)2.
Monthly review of evaluations of library services through suggestions and requests
received from patrons.
PATRON COMMENTS
Library Activities (pp. 13-20)3.
Monthly update of library events, services, and statistics.
DECEMBER ACTIVITIES
Expenditure Status Report (pp. 21-22)4.
Monthly expenditure status of the library’s operating expenses, services, salaries and
benefits by department.
EXPENDITURE REPORT
Board of Library Trustees Monitoring List (p. 23)5.
List of agenda items and dates for monthly review of projects by the Board of Library
Trustees.
MONITORING LIST
January 19, 2021
Page 3
Board of Library Trustees Meeting
VI.CURRENT BUSINESS
A.Items for Review
Review of the NBPL Internet Use Policy (NBPL 5) (pp. 24-31)6.
Staff recommends that the Board of Library Trustees review and approve
recommended revisions to the Library Internet Use Policy.
INTERNET USE POLICY REPORT
INTERNET USE POLICY REPORT-ATTACHMENT A
INTERNET USE POLICY REPORT-ATTACHMENT B
INTERNET USE POLICY REPORT-ATTACHMENT C
Review of Rules for Acceptable Use of Wireless Internet Connections
(pp. 32-38)
7.
Staff recommends that the Board of Library Trustees review and approve
recommended revisions to the Rules for Acceptable Use of Wireless Internet
Connections.
RULES FOR USE OF WIRELESS INTERNET REPORT
RULES FOR USE OF WIRELESS INTERNET REPORT-ATTACHMENT A
RULES FOR USE OF WIRELESS INTERNET REPORT-ATTACHMENT B
RULES FOR USE OF WIRELESS INTERNET REPORT-ATTACHMENT C
Review Holidays/Meeting Schedule (pp. 39-40)8.
Staff requests that the Board of Library Trustees review the 2021 meeting schedule.
HOLIDAY CLOSURE AND MEETING SCHEDULE REPORT
Newport Beach Public Library eBranch Review (pp. 41-45)9.
Staff will provide an update and review of the Library eBranch.
eBRANCH AND DATABASE REVIEW
Lecture Hall Update10.
Trustee Ray will report on activities related to the Library Lecture Hall project.
COVID-19 Update (p. 46)11.
Staff will update the Trustees on the Library's activities during the COVID-19
pandemic.
COVID-19 UPDATE
Library Services12.
Report of Library issues regarding services, patrons, and staff.
January 19, 2021
Page 4
Board of Library Trustees Meeting
B.Monthly Reports
Library Foundation Liaison Reports13.
A. Library Foundation Board - Report on the most recent activities.
B. Library Live Lectures Committee - Report on the most recent activities.
C. Witte Lectures Committee - Report on the most recent activities.
Friends of the Library Liaison Report14.
Trustee update on the most recent activities.
Literacy Services Liaison Report15.
Trustee update on the most recent activities.
VII.PUBLIC COMMENTS ON NON-AGENDA ITEMS
Public comments are invited on non-agenda items generally considered to be within the subject
matter jurisdiction of the Board of Library Trustees. Speakers must limit comments to three (3)
minutes. Before speaking, we invite, but do not require, you to state your name for the record.
The Board of Library Trustees has the discretion to extend or shorten the speakers’ time limit
on agenda or non-agenda items, provided the time limit adjustment is applied equally to all
speakers. Attendees must raise their hand in the Zoom module if they would like to speak. If
attending by phone, press *9 to raise hand.
VIII.BOARD OF LIBRARY TRUSTEES ANNOUNCEMENTS OR MATTERS WHICH
MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION,
ACTION OR REPORT (NON-DISCUSSION ITEM)
IX.ADJOURNMENT
DRAFT
CITY OF NEWPORT BEACH
Board of Library Trustees
Newport Beach City Hall (via Zoom)
100 Civic Center Drive, Newport Beach, CA 92660
Meeting Minutes
December 21, 2020 – 5:00 p.m.
I.CALL MEETING TO ORDER – Chair Watkins called the meeting to order at 5:02 P.M.
II. ROLL CALL – Roll Call by Administrative Support Specialist Francine Jacome
Trustees Present: Chair Paul Watkins, Vice Chair Douglas Coulter, Secretary Kurt
Kost, Board Member Barbara Glabman
Trustees Absent: Board Member Janet Ray
Staff Present: Tim Hetherton, Library Services Director
Francine Jacome, Administrative Support Specialist
III.PLEDGE OF ALLEGIANCE – Vice Chair Coulter
Library Services Director Tim Hetherton introduced the Marketing Specialist, Maria
Nicklin, who expressed enthusiasm for the position and polishing the library’s brand.
IV.NOTICE TO THE PUBLIC
V. CONSENT CALENDAR
A.Consent Calendar Items
1.Minutes of the November 16, 2020 Board of Library Trustees Meeting
Chair Watkins suggested revisions to the minutes.
Newport Beach resident Jim Mosher stated that the monitoring list for November and
December was thin and suggested moving items from other months to facilitate an even
distribution of business. He also advised that while on a Zoom meeting he sees only
three boxes and it is difficult to tell with whom he is meeting. Board Member Glabman
apologized for not having her camera on.
2. Patron Comments
Monthly review of evaluations of library services through suggestions and
requests received from customers.
Chair Watkins complemented Rebecca Lightfoot on 16 patron responses in the past
month.
3. Library Activities
Monthly update of library events, services and statistics.
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Board of Library Trustees Meeting Minutes
December 21, 2020
Page 2
4. Expenditure Status Report
Monthly expenditure status of the library's operating expenses, services, salaries,
and benefits by department.
5. Board of Library Trustees Monitoring List
List of agenda items and dates for monthly review of projects by the Board of
Library Trustees.
Motion made by Vice Chair Coulter, seconded by Secretary Kost, and carried (4-0-0-1)
to approve the Consent Calendar as amended.
AYES: Watkins, Coulter, Kost, Glabman
NOES:
ABSTENTIONS:
ABSENCES: Ray
VI. CURRENT BUSINESS
A. Items for Review
6. Lecture Hall Update
Trustee Ray will report on activities related to the Library Lecture Hall project.
Tim Hetherton, Library Services Director, gave the report in Board Member Ray’s
absence. At the December 7, 2020 meeting the architect presented and discussed
possible interior and exterior layouts, the AV complement the building would have,
configurations of the courtyard and landscaping. Renderings of potential exterior
treatments were shown. Progress is being made and a design may be approved by the
January meeting.
In response to Board Member questions Library Services Director Hetherton advised
that project renderings and plans could be viewed on the City’s website in the December
meeting materials. He agreed to forward the link to the Board.
Newport Beach resident Jim Mosher advised that the City Council created an Ad Hoc
committee on the Library Lecture Hall. The Ad Hoc committee was to investigate
funding for the Library Lecture Hall and would sunset when they reported back or by the
end of the year. Mr. Mosher said they have not reported back and noted the end of the
year was quickly approaching. The Board directed Library Services Director Hetherton to
look into the matter.
7. COVID-19 Update
Staff will update the Trustees on the Library’s activities during the COVID-19
closure.
Tim Hetherton, Library Services Director, explained that on December 3rd the State
instituted new COVID restrictions although not much changed for the library. Capacity
has been reduced from 25% to 20% or approximately 88 patrons. Patrons have been
asked not to consume food and beverages in the building. Grab and go remains in
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Board of Library Trustees Meeting Minutes
December 21, 2020
Page 3
effect, but the public cannot linger inside the building under the COVID plan. The library
has been open since September 21, 2020, and no staff have reported illness. There are
approximately 320 patrons a day and the website and services are working.
8. Library Services
Report of Library issues regarding services, patrons and staff.
Tim Hetherton, Library Services Director, announced that they are a Library Journal 4
Star Library. Newport Beach Public Library had good numbers across the board, but
particularly in electronic retrieval which has been a particular point of focus. Institutions
rated 5 Stars generally served smaller communities than Newport Beach.
In response to Board Member Glabman’s question Library Services Director Hetherton
stated that they received credit for materials borrowed through Libby as an electronic
retrieval or as a computer use or Wi-Fi statistic. Chair Watkins said they should
aggressively chase a 5 Star rating.
Newport Beach resident Jim Mosher cautioned against putting too much significance or
time into chasing stars as the methodology could be questioned. Most notably, the Los
Angeles Public Library and the New York Public Library have never received stars from
the Library Journal. Mr. Mosher believes the ratings to be random and arbitrary and
would not direct staff to focus on stars.
B. Monthly Reports
9. Library Foundation Liaison Reports
A. Library Foundation Board – Report on the most recent activities.
Chair Watkins shared information from an email from Executive Director, Meg Linton, to
Board Member Ray. On December 16, 2020, the foundation launched
https://nbplf.foundation/ with more content to come. The 2021 Winter/Spring issue of
Bookmark Magazine will be mailed the first week of January and will be online by mid-
January. Finally, Stories from the Sea will continue into Winter 2021. The Foundation
staff continues to work remotely, and the office will be closed from 12/25/2020 through
1/1/2021.
B. Library Live Lectures Committee – Report on the most recent activities.
Board Member Glabman stated the speakers list is posted online, there are currently
four speakers, but they are looking to add a fifth. The committee is currently working on
the 2022 lecture series and the work is fully funded.
C. Witte Lectures Committee – Report on the most recent activities.
Secretary Kost said tickets are available online for Samin Nosrat on January 15th, P.J.
O’Rourke on February 19th, Sam Quinones on March 12th, and Shahzia Sikander on
April 16th. There can be 500 viewers, so Secretary Kost encouraged people to invite their
friends and family from all over the world to participate. They had $99,000 committed
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Board of Library Trustees Meeting Minutes
December 21, 2020
Page 4
this year versus the goal of $75,000 so the sponsors have been incredible. The 2022
lecture list is being finalized and contracted.
10. Friends of the Library Liaison Report
Trustee update on the most recent activities.
Vice Chair Coulter explained there was no December Friends of the Library meeting, but
that the total net income in November was $13,144. There is a year-end promotion in
the bookstore where for every $5 spent there is a $1 certificate for use in January 2021.
Board Member Glabman commended the Friends on their marketing and fundraising
and the rest of the Board agreed.
11. Literacy Services Liaison Report
Trustee update on the most recent activities.
Chair Watkins said Literacy Services puts out a monthly volume called Literally Speaking
and recommended the Learner’s Corner article by Young Hae Kim. He also reported
they had 68 matches of tutors and learners and $439,000 in the bank. The Board has a
full twelve members heading into its first 2021 meeting on January 14th at 6:00 p.m.
They hope to begin a new fundraiser in February 2021. The current campaign of Be
Well – Read t-shirts benefits pro-literacy and can be purchased on the website.
VII. PUBLIC COMMENTS ON NON-AGENDA ITEMS
None.
VIII. BOARD OF LIBRARY TRUSTEES ANNOUNCEMENTS OR MATTERS WHICH
MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION,
ACTION OR REPORT (NON-DISCUSSION ITEM)
None.
IX. ADJOURNMENT – 5:43 P.M.
8
DECEMBER 2020
Comment #
Date Received
Source of Comment
Staff Member
Staff Member Title
Date Responded to Patron
1
11/30/2020
Email
Melissa Hartson
Circ. & Tech. Processing Coordinator
12/3/2020
2
12/1/2020
Email
Rebecca Lightfoot
Adult Services Coordinator
12/1/2020
3
12/4/2020
Email
Rebecca Lightfoot
Adult Services Coordinator
12/4/2020
I am building up a number of books which are new and I would like to donate them
somewhere. Does the library take any? If not, would you know who would? Thanks.
Yes. The Friends of the Library are taking donations, but due to the nature of the
pandemic have some restrictions on the process. Below you will find the information
from the Friends webpage that lists the steps regarding donations. Please note the
Friends are not accepting donations on Saturday, December 5 due to a book sale.
Bookstore donations will be accepted from 10:30 am until noon, Monday through
Saturday, in the Bamboo Courtyard at the Central Library. Guidelines:
1.All donations must be in small or medium size boxes.
2.A maximum of 4 boxes may be dropped off at any one time.
3.All books need to be in better condition. Books should be clean with no tears,
foxing, broken spines, missing pages, etc.
4.Fiction & non-fiction should preferably be from the last 6-10 years except for
classics and history.
5 We do take CDs & DVDs.
6.We do not accept:
•Encyclopedias unless they're 100 years old
•Time/Life books
•Reader's Digest condensed books
•Medical books, health books, law books, and travel books older than 8 years
•VHS or cassette tapes
If you have questions, email us at nblibfriend@gmail.com. PLEASE do not drop off
donations at any other time. They will not be accepted. A donation receipt will be
provided if desired. Thank you for your support! We could not make our substantial
gifts to the Library without your donations. I hope this helps. Please do not hesitate
to contact me with any other questions. Thank you.
NEWPORT BEACH PUBLIC LIBRARY PATRON COMMENTS
Comment Response
I was checking to see when the media lab would be reopened and if there are ways
to rent a computer through the Newport Beach Public Library. Thank you!
Unfortunately the Media Lab has not yet reopened due to the size of the room and
the configuration of the software on the computers. We do not yet have a date when
the Media Lab will be reopened. There are a limited number of public computers
upstairs at the Central Library. You may make a reservation ahead of time online
here: https://www.newportbeachlibrary.org/services/computers-and-wifi. I hope that
helps. Please let me know if you have any other questions. Thank you.
Is there a way to get a list of what I have read since the new library app.? Also, I
want to know how to make a donation to the library which will go to the
employees/volunteers working in the NB Library.
You may opt into recording your account checkout history through the library’s online
catalog. Once you log in to your account through our website, saving and showing
your checkout history is found in the “Personal Information” tab under “Preferences.”
The reading history functions are not available in the app. They are only available
through your library account on our website. While we appreciate your offer to make
a donation to the employees and volunteers working in the Library, we are not able
to accept this type of targeted donation. If you would like to support the Library in
other ways, you may make a donation to our Foundation, Friends of the Library or
Newport/Mesa ProLiteracy. Thank you for your inquiries and support of the Library.9
DECEMBER 2020
Comment #
Date Received
Source of Comment
Staff Member
Staff Member Title
Date Responded to Patron
NEWPORT BEACH PUBLIC LIBRARY PATRON COMMENTS
Comment Response
4
12/4/2020
Email
Rebecca Lightfoot
Adult Services Coordinator
12/4/2020
5
12/6/2020
Email
Melissa Hartson
Circ. & Tech. Processing Coordinator
12/7/2020
6
12/7/2020
Email
Rebecca Lightfoot
Adult Services Coordinator
12/8/2020
7
12/9/2020
Email
Rebecca Lightfoot
Adult Services Coordinator
12/9/2020
8
12/13/2020
Email
Rebecca Lightfoot
Adult Services Coordinator
12/14/2020
9
12/13/2020
Email
Terry Sanchez
Programs Specialist
12/14/2020
I loved the ACE Trio concert today. It was beautiful.Thank you so much for taking the time to tell us how much you enjoyed the ACE Trio
concert. We’re so glad you enjoyed it, and we’re working on bringing some more
wonderful concerts to our community in the upcoming months.
Many thanks. Loved the performance today and thought the group was an
exceptional trio. Thank you for bringing a much needed uplifting time to the holiday
this year. May you enjoy the holiday this year and hope for a brighter 2021!
Thank you so much for your feedback! I am so happy to know that you enjoyed
yesterday’s Holiday Sunday Musicale. I agree, an uplifting performance was very
much needed right now, and ACE Trio was truly a delight! Our hope is to bring live in-
person performances back one day soon! In the meantime, we will keep offering
virtual programs to our wonderful community. Thanks again!
I signed up and have now a web-registered library card. However, it seems I am
unable to use my NBPL card number and pin to access Kanopy.com. Are the web-
registered library cards allowed to use the Kanopy video service?
Unfortunately, temporary card numbers are not compatible with our Kanopy service.
You would need to come into the Central Library during open hours, Monday through
Saturday from 9 a.m. to 6 p.m., in order to apply for a permanent card. There is a
short form to fill out, and we will need to see a valid California ID. I hope that helps.
Please let me know if you have any other questions. Thank you.
The Libby app is used for reading and listening to downloadable eBooks and
Audiobooks through OverDrive. However, we do have a mobile app for the library’s
catalog that would allow you to place holds on music CDs. There are links to the app
for the Google and Apple app stores on our website here:
https://www.newportbeachlibrary.org/ebranch. You can download the app through
the appropriate app store and search the catalog and place holds. I hope that helps.
Please let me know if you have any other questions. Thank you.
I think I may have registered for a new card. I could not check out a book online.
HELP!!! Please let me know how best to reserve and check out a book. Thank you.
You may place holds and check out items in our physical collection and through our
digital collection using the library card number you have listed below. According to
our records, you have changed your Password from the default of 9999 to something
else. If you forgot your password, there is a “Forgot my PASSWORD” link in the
login window to reset your password. Thank you for your inquiry.
It has never been easier to start a business. That’s why, as the creator of
boomerbiz.org, I’m encouraging seniors who want to pursue their entrepreneurial
dreams to go for it. Home-based businesses are an especially good choice for
seniors because they don’t require a lot of capital to get started and they work for
those who might have mobility issues. All of that said, I know that starting a business
can be intimidating at any age. I’d love to offer some advice in a guest article for your
website on how seniors can go about starting a home-based business, and I’ll be
sure to promote your site within the piece. Please let me know if it’s ok for me to
write and send over the article. Thank you!
Thank you for thinking of us, but we are not currently looking to add any content to
our site.
I have the Libby app. Can I request music CDs for pickup via this app? Thank you.10
DECEMBER 2020
Comment #
Date Received
Source of Comment
Staff Member
Staff Member Title
Date Responded to Patron
NEWPORT BEACH PUBLIC LIBRARY PATRON COMMENTS
Comment Response
10
12/13/2020
Email
Terry Sanchez
Programs Specialist
12/14/2020
11
12/13/2020
Email
Rebecca Lightfoot
Adult Services Coordinator
12/15/2020
12
12/17/2020
Email
Debbie Walker
Library Services Manager, Acting
12/21/2020
The Holiday Concert with ACE Trio was wonderful! Thanks! Thank you so much for taking the time to let us know that you enjoyed the ACE Trio
concert! We are working to line up more wonderful virtual concerts for our
community to enjoy.
Fun, light, Christmas spirited, talented, collaborative, smiling, happy. All of these
words come to mind as we enjoyed Shannon, Ryan, and Jason in the ACE Trio
performance. Terry (of course) got us started with a super introduction. Loved the
lighted Christmas trees set at Oasis. The performers were talented, and they
explained so very well the pieces they were about to perform. What a nice way to
usher in the holidays. Made our day! Thank you Friends, thank you Library!! All the
best, stay well, and Merry Christmas.
Thank you for your kind words! I am so pleased you enjoyed ACE Trio. They were
truly a delight! Have a wonderful Christmas.
I would like to reserve one of your study rooms to participate in the February
California Bar Exam. California is administering the Bar Examination remotely (in
home). This new arrangement is a little difficult for me. Both of my roommates work
form home and have several large dogs. Additionally, as with anything in Newport
Beach, three house are in various stages of construction on my street. I understand
that COVID-19 protocols in place at the library. The study rooms are closed and I
assume they are closed to prevent the spread of the COVID-19. By allowing only
one person to use the room, the risk of spreading the virus to another occupant is
minimal. The schedule for the exam makes this practical. The exam will place
minimal burden on library staff. Library personnel will not be required to monitor
exam. All examinees are monitored through our cameras on our computers. Test
materials are provided to each student through the examination software. Each test
resides on each individual takers laptop before test day. All scratch paper and any
other test materials are provided through the exam software. What we need is your
permission to use the study rooms and access them at 7:30 AM before library hours.
That is it. Taking at the library would be the same as if we were at our homes,
without the distractions of living at home. I understand this is an unusual request
during COVID-19, but I am sure if we sit down and work this out, we can come up
with a solution that can accommodate test takers and protect the health of library
staff and patrons. Please consider this request. I am sure there are others who may
need a quiet room to take the exam and I hope this could be a viable solution in
these crazy times. Happy Holidays.
I’m sending this in response to your email requesting to reserve a study room for the
California Bar exam in February. Unfortunately due to the nature of what has been
going on with the pandemic and State and County guidelines regarding building
capacity, access, etc. I do not have a definitive answer for you. Based on current
guidelines regarding our building capacity here at the Central Library we are
currently open from 9 – 6 for public use. It is necessary for our patrons to basically
come in, get their materials, and leave. We do offer public computer usage for one
hour, but otherwise we do not have seating or study rooms available at all. If and
only if the guidelines for capacity and this business model relax by February and we
are able to once again allow patrons the opportunity to stay for longer periods and
use study rooms, we do have the Charles Sword Meeting Room that might be
booked in advance (no more than 28 days prior though). It would not be available
before 9:00 a.m. though as those are opening hours to the public. We also do not
know if we would be open as late as 9:00 p.m. as in the past as this is again due to
health guidelines and availability of Library Staff. I’ve included the link to our website
to the page that outlines the regular guidelines for the Charles Sword Meeting Room
and other Study Rooms so that you might see those policies when we are under
normal operations: https://www.newportbeachlibrary.org/services/study-meeting-
rooms. Again, my apologies for not being able to give you a more certain answer
regarding your request.11
DECEMBER 2020
Comment #
Date Received
Source of Comment
Staff Member
Staff Member Title
Date Responded to Patron
NEWPORT BEACH PUBLIC LIBRARY PATRON COMMENTS
Comment Response
13
12/19/2020
Email
Melissa Hartson
Circ. & Tech. Processing Coordinator
12/21/2020
15
12/28/2020
Email
Rebecca Lightfoot
Adult Services Coordinator
12/28/2020
16
12/29/2020
Email
Rebecca Lightfoot
Adult Services Coordinator
12/29/2020
I returned "Atomic Habits" prior to the due date to the bin on Dover Drive and yet I
am receiving notifications that it is overdue.
All items returned are being quarantined for 7 days and will be backdated to the date
of return so you will not incur any overdue fines. If the item is still showing on your
account 10 days after you’ve returned it, please let us know so we can initiate the
search process. Thank you.
Can you tell me how to access an eBook?You can borrow downloadable eBooks and audiobooks through OverDrive. To see
the collection and read books on your computer, navigate to the eBranch page of the
library’s website and select eBooks & eAudiobooks from the drop down menu:
https://www.newportbeachlibrary.org/ebranch/ecollection/ebooks. Click on the big
blue OverDrive button. A new tab or window will open that says “Southern California
Digital Library”. Log in with your Newport Beach library card and browse the
collection. You can read most titles right in your browser. You can also download the
Libby app on your mobile device (such as an iPad), which will allow you to read or
listen to books on your phone or tablet. Just search for “Libby” in your app store, and
follow the installation and setup instructions. Here is a link to OverDrive’s getting
started page: https://help.overdrive.com/en-us/categories/getting-started.htm. Please
let me know if you have any other questions. Thank you.
I returned this book last week but got a 3-day notice to return: Duke: A Life of Duke
Ellington by author Terry Teachout, call number: ELLINGT.
All returned materials are being held in a 7-day quarantine period before they are
removed from your account. We check the items in on the correct date they are
returned, so you do not incur any fines for the quarantine period. Thank you for your
inquiry.12
NEWPORT BEACH PUBLIC LIBRARY
To: Board of Library Trustees
From: Tim Hetherton, Library Services Director
Re: Report of Library Activities – January 19, 2021 meeting
__________________________________________________________________ _
TIM HETHERTON - LIBRARY SERVICES DIRECTOR
“If information is the currency of democracy, then libraries are its banks.”
-Senator Wendell Ford
4-Star signature logo
Our new Marketing Specialist, Maria Nicklin, has created a logo for staff email signatures promoting our
Library Journal 4-Star status:
Recruitment
On January 14 and 15, the Library held interviews for a full-time Cultural Arts and Programming Assistant.
The selected candidate will work with the Library Services Director on Cultural Arts matters as well as Library
Programming. This is an important position as the Lecture Hall comes closer to fruition as a venue for library
and cultural arts programming.
WHEELHOUSE LIST FOR LIBRARY TRUSTEES
Board of Library Trustees Meeting
5. p.m., Tuesday, February 16, 2021
Zoom
Witte Lecture
P.J. O’Rourke
6:19 p.m., Friday, February 19, 2021
Zoom
13
DEBBIE WALKER – BRANCH AND YOUTH SERVICES COORDINATOR
Branches
Curbside continued at all branch locations and once again, Mariners posted particularly strong numbers
with over 1600 pick-ups for the month. Branch staff also took advantage of building closures to analyze,
re-arrange and deselect items in their materials collections. Annika Helmuth, Branch Librarian at CDM
hosted a virtual coding program for children ages five through eight that had over 100 views.
Youth Services
Tune-in Tuesdays took place through December 15 and then went on hiatus for the traditional winter
holiday storytime break. The theme for the Grab and Go craft kit in December was “Noon Year’s Eve.”
The content of this kit was largely inspired by the hugely successful in-person program of the same
theme that was held at Central on December 31, 2019. Over 450 craft kits were given out at all
locations. A virtual Noon Year’s Eve countdown filmed with members of the Youth Services team had
close to 600 views.
Teen Services
YAAC held a virtual meeting in December and discussed upcoming winter activities.
Facilities
Facilities Maintenance Specialist Eddie Flores continued to take advantage of the absence of patrons in
the branches to touch up paint and make other minor repairs. At Central on December 14 the two
vending machines that were located in the breakroom were removed as the City is no longer working
with the vendor. The City is working on finding a replacement service. With the machines gone Eddie
was able to give the area a thorough cleaning and repaint the wall there.
MELISSA HARTSON – CIRCULATION AND TECHNICAL PROCESSING COORDINATOR
ILS Update
The ILS Team continues to meet with our SirsiDynix Implementation Consultant on a monthly basis. As
staff continues to become familiar with the system, we have found these monthly meetings to be
beneficial. During these meetings, we gain a better understanding of available features and how we
may utilize them to best serve our patrons. Our Implementation Consultant works with us to configure
and modify available features discussed during our meetings.
Adult Services Coordinator, Rebecca Lightfoot and I met with our SirsiDynix Library Relations Manager.
We meet on a quarterly basis to review SirsiDynix’s product roadmap, latest system release notes, key
SirsiDynix events, company changes and any additional matters that need addressing.
REBECCA LIGHTFOOT – ADULT SERVICES COORDINATOR
Programming
December’s Virtual Sunday Musicale featuring “ACE Trio” in a special holiday program had 193 views.
“Nutcracker for Kids” had 50 views.
14
JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN
2020 2020 2020 2020 2020 2020 2021 2021 2021 2021 2021 2021
Tracked by #searches
A to Z Databases 517 1252 1581 2455 1997 6449 14251
Ancestry 2366 5105 3777 1812 1145 110 14315
AskART 32 14 19 26 9 23 123
Brainfuse JobNow/VetNow ** ** ** 0 1 0 1
Britannica School Edition 37 0 0 99 0 87 223
Facts on File Ancient History 4 0 15 5 1 12 37
Gale Archives Unbound 3066 876 11169 14235 3270 1095 33711
Gale Directory Library 9 1 19 29 37 1 96
Gale in Context: Biography 39 44 19 16 39 1 158
Gale in Context: Elementary 50 9102 5 67
Gale in Context: Opposing View 46 69 74 65 1679 288 2221
Gale Literature Resource Center 48 49 34 50 40 3 224
Gale Virtual Reference Library 127 31 19 40 194 25 436
HeritageQuest 2396 2792 2820 3924 2637 97 14666
Legal Information Ref Center 9 23 15 29 24 25 125
National Geographic 26 18 12 18 14 58 146
National Geographic Kids 24 31 6 18 27 35 141
NewsBank (OC Register) 1411 1609 1237 1276 3074 769 9376
NoveList Plus 69 85 55 47 28 4 288
NoveList K-8 Plus 15 17 20 30 70 19 171
ProQuest 2568 2280 2709 3677 2748 2748 16730
Proquest eLibrary * * 31 4 22 0 57
Reference USA Business 903 828 842 561 558 4196 7888
Reference USA Residential 8 40 40 22 34 24 168
SIRS Discover * * 16 6 0 1 23
SIRS Issues Researcher * * 12 10 16 6 44
World Book Online 24 2 65 59 36 25 211
Tracked by #sessions
Testing & Education Ref. Center 29 4 20 25 34 32 144
Tracked by #page views
Consumer Reports 3137 3941 3072 2132 3238 2950 18470
CultureGrams 45 81 85 10 179 192 592
Morningstar 44184 31804 12785 26047 28354 30254 173428
NetAdvantage 6262 4216 5818 9366 8647 7221 41530
RealQuest 72 136 35 99 193 174 709
Tumblebooks 160 78 51 111 25 75 500
Value Line 11076 9740 10629 13068 14503 11068 70084
Tracked by courses
Udemy 1721 2316 2124 2083 1470 1987 11701
Tracked by Hours Used
Rosetta Stone 95.6 97.1 98.63 55.78 63.05 89.93 500.1
Notes:
*Proquest eLibrary, SIRS Discover, and SIRS Issue Researcher added Sept 2020
**JobNow/VetNow added Oct 2020 from the California State Library
Database FY Comparisons YTD
20/21
Opposing Viewpoints database name changed to Gale in Context: Opposing Viewpoints
Biography in Context database name changed to Gale in Context: Biography
Proquest Articles Retrieved 2020-2021
July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun AVG.
Business Databases 861 837 888 1376 1009 1095 1011
Newspapers--Current 982 816 829 1121 815 888 909
Newspapers--Historical 1621 1058 2165 3478 4175 2282 2463
Magazines 17 30 49 38 40 44 36
15
NBPL Website Usage 2020-2021
Metric July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Average Total
Total Users 29721 33169 33247 36204 33638 34090 33345 200069
New Users 25824 27006 26917 30022 28399 28786 27826 166954
Sessions 73936 72313 71550 71518 64528 64372 69703 418217
Pageviews 289912 299267 283384 257889 228504 224847 263967 1583803
Sessions Per User 2.49 2.18 2.15 1.98 1.92 1.89 2.10 --
Pages Per Session 3.92 4.14 3.96 3.61 3.54 3.49 3.78 --
Avg Session Dur (min) 3.37 3.27 3.07 2.82 2.70 2.60 2.97 --
Bounce Rate (%) 45.83 49.01 49.11 51.97 53.67 54.58 50.70 --
Cassie Wireless (Spot) Total Number of Sessions 2020-2021
Location July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Average Total
Balboa 136 142 103 142 104 94 120 721
CdM 31 23 7 4 10 13 15 88
Mariners 377 440 412 553 468 470 453 2720
Central 825 1252 1497 2421 1747 1609 1559 9351
Total 1369 1857 2019 3120 2329 2186 2147 12880
Cassie Wireless (Spot) Total Length of Sessions (min) 2020-2021
Location July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Average Total
Balboa 6934 6878 5737 6890 5244 5181 6144 36864
CdM 1323 1127 305 173 331 597 643 3856
Mariners 17988 20663 20004 27269 23019 23218 22027 132161
Central 40969 64316 75610 119221 86190 78577 77481 464883
Total 67214 92984 101656 153553 114784 107573 106294 637764
Cassie Wireless (Spot) Average Length Per Session (min) 2020-2021
Location July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Average Total
Balboa 50.99 48.44 55.70 48.52 50.42 55.12 51.13 --
CdM 42.68 49.00 43.57 43.25 33.10 45.92 43.82 --
Mariners 47.71 46.96 48.55 49.31 49.19 49.40 48.59 --
Central 49.66 51.37 50.51 49.24 49.34 48.84 49.71 --
Total 49.10 50.07 50.35 49.22 49.28 49.21 49.52 --
16
DEC 20 YTD 20/21 YTD 19/20
BALBOA^2,305 15,797 30,436
CDM*^2,022 14,110 16,028
MARINERS^12,355 79,205 143,308
CENTRAL^56,843 261,979 386,496
eBooks 8,687 48,783 38,961
eMagazines 5,026 33,388 17,253
eAudiobooks 5,532 30,510 27,501
Streaming Films 768 4,692 4,506
TOTAL 93,538 488,464 664,489
updated to include overdrive films
JAN 20 105,952
FEB 20 105,126
MAR 20 73,260
APR 20 33,521
MAY 20 40,579
JUN 20 61,599
JUL 20 72,257
AUG 20 67,117
SEP 20 74,956
OCT 20 90,927
NOV 20 89,669
DEC 20 93,538
TOTAL 908,501
* Corona del Mar Branch Library was closed for reconstruction from April 2018 to July 2019.
^ November 2020 Circulation counts updated on 12/23/20.
12 Month Comparison
NEWPORT BEACH PUBLIC LIBRARY - DECEMBER 2020
CIRCULATION
COVID-19 CLOSURE 3/16/20+ WITH CURBSIDE SERVICE; CENTRAL REOPENED 9/21/20; IN-PERSON PROGRAMS CANCELED 3/12/20+
BALBOA^
CDM*^
MARINERS^
CENTRAL^
eBooks
eMagazines
eAudiobooks
Streaming Films
0
20,000
40,000
60,000
80,000
100,000
120,000
JAN 20 FEB 20 MAR 20 APR 20 MAY 20 JUN 20 JUL 20 AUG 20 SEP 20 OCT 20 NOV 20 DEC 20
1,588,822 1,582,953
1,582,914 1,598,265
1,610,818
1,529,391
1,464,640
1,424,594
1,376,041
1,084,2061,000,000
1,125,000
1,250,000
1,375,000
1,500,000
1,625,000
1,750,000
FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 FY 19/20
CIRCULATION
17
DEC 20 YTD 20/21 YTD 19/20
BALBOA^212 1,808 2,686
CDM*^169 1,609 3,884
MARINERS`1,202 9,501 18,200
CENTRAL`3,416 23,719 59,156
TOTAL 4,999 36,637 83,926
12 Month Comparison
JAN 20 13,739
FEB 20 13,901
MAR 20 7,816
APR 20 2,708
MAY 20 3,510
JUN 20 5,845
JUL 20 6,396
AUG 20 5,116
SEP 20 5,954
OCT 20 7,273
NOV 20 6,899
DEC 20 4,999
TOTAL 84,156
* Corona del Mar Branch Library was closed for reconstruction from April 2018 to July 2019.
^ Includes reference and curbside phone calls.
` Includes reference and curbside phone calls, reference and curbside emails, and in-person reference transactions.
NEWPORT BEACH PUBLIC LIBRARY - DECEMBER 2020
REFERENCE
COVID-19 CLOSURE 3/16/20+ WITH CURBSIDE SERVICE; CENTRAL REOPENED 9/21/20; IN-PERSON PROGRAMS CANCELED 3/12/20+
BALBOA^
CDM*^
MARINERS`
CENTRAL`
0
2,500
5,000
7,500
10,000
12,500
15,000
17,500
JAN 20 FEB 20 MAR 20 APR 20 MAY 20 JUN 20 JUL 20 AUG 20 SEP 20 OCT 20 NOV 20 DEC 20
199,880 191,567
184,260 190,391
168,496
162,510
157,149
156,521 163,392
131,445120,000
140,000
160,000
180,000
200,000
220,000
FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 FY 19/20
REFERENCE
18
DEC 20 YTD 20/21 YTD 19/20
BALBOA^249 1,681 20,477
CDM*^249 1,823 18,777
MARINERS^1,634 10,757 117,188
CENTRAL^`5,066 25,568 285,085
TOTAL 7,198 39,829 441,527
12 Month Comparison
JAN 20 77,144
FEB 20 74,891
MAR 20 32,436
APR 20 237
MAY 20 3,573
JUN 20 6,264
JUL 20 4,225
AUG 20 5,634
SEP 20 4,650
OCT 20 7,483
NOV 20 10,639
DEC 20 7,198
TOTAL 234,374
* Corona del Mar Branch Library was closed for reconstruction from April 2018 to July 2019.
^ Includes curbside pickups.
` Excludes walk-ins from 9/21/20 to 9/30/20.
NEWPORT BEACH PUBLIC LIBRARY - DECEMBER 2020
PATRONS SERVED IN LIBRARY
COVID-19 CLOSURE 3/16/20+ WITH CURBSIDE SERVICE; CENTRAL REOPENED 9/21/20; IN-PERSON PROGRAMS CANCELED 3/12/20+
BALBOA^
CDM*^
MARINERS^
CENTRAL^`
0
15,000
30,000
45,000
60,000
75,000
90,000
JAN 20 FEB 20 MAR 20 APR 20 MAY 20 JUN 20 JUL 20 AUG 20 SEP 20 OCT 20 NOV 20 DEC 20
1,258,902
1,131,330
1,074,933
1,399,841
1,256,238
1,209,719
1,102,106
1,158,344 935,953
636,072500,000
750,000
1,000,000
1,250,000
1,500,000
FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 FY 19/20
PATRONS SERVED IN LIBRARY
19
DEC 20 YTD 20/21 YTD 19/20
BALBOA^20 190 833
CDM*^15 188 2,674
MARINERS^125 747 6,037
CENTRAL^4,098 26,614 34,112
TOTAL 4,258 27,739 43,656
12 Month Comparison
JAN 20 5,014
FEB 20 5,500
MAR 20 2,664
APR 20 3,501
MAY 20 4,732
JUN 20 3,011
JUL 20 4,952
AUG 20 4,551
SEP 20 5,080
OCT 20 4,833
NOV 20 4,065
DEC 20 4,258
TOTAL 52,161
* Corona del Mar Branch Library was closed for reconstruction from April 2018 to July 2019.
^ Includes live virtual program attendance, recorded program views, and/or self-directed program participation.
PROGRAM ATTENDANCE
NEWPORT BEACH PUBLIC LIBRARY - DECEMBER 2020
COVID-19 CLOSURE 3/16/20+ WITH CURBSIDE SERVICE; CENTRAL REOPENED 9/21/20; IN-PERSON PROGRAMS CANCELED 3/12/20+
BALBOA^
CDM*^
MARINERS^
CENTRAL^
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
JAN 20 FEB 20 MAR 20 APR 20 MAY 20 JUN 20 JUL 20 AUG 20 SEP 20 OCT 20 NOV 20 DEC 20
53,534
51,570
51,894
49,977
64,473
67,646
69,922
70,430
68,241
68,078
40,000
50,000
60,000
70,000
80,000
FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 FY 19/20
PROGRAM ATTENDANCE
20
LIBRARY EXPENDITURES FY 2020‐21
(December 31, 2020)
ACCOUNT DESCRIPTION
ORIGINAL
APPROP
REVISED
BUDGET
YTD
EXPENDED
MONTHLY
EXPENDED
AVAILABLE
BUDGET
I SALARY & BENEFITS
SALARY FULL‐TIME REGULAR 2,933,536 2,933,536 1,272,605 204,930 1,660,931
SALARY PART‐TIME 1,044,147 1,044,147 329,284 49,779 714,863
BENEFITS 2,086,990 2,088,240 1,067,222 167,289 1,021,018
SALARY & BENEFITS TOTAL 6,064,673 6,065,923 2,669,111 421,998 3,396,812
II MAINT & OPERATION
PROFESSIONAL SERVICE*164,393 171,535 59,358 9,148 112,177
UTILITIES 271,491 271,491 105,038 15,748 166,453
PROGRAMMING 5,500 7,500 822 103 6,678
SUPPLIES**81,970 83,236 15,723 2,063 67,513
LIBRARY MATERIALS 619,740 626,529 406,299 48,014 220,230
FACILITIES MAINTENANCE 184,686 184,871 76,285 22,160 108,586
TRAINING AND TRAVEL 10,681 10,681 556 0 10,125
GENERAL OPERATING EXPENSES***24,202 24,452 4,579 650 19,873
PERIPHERALS 5,000 5,000 0 0 5,000
INTERNAL SERVICE FUNDS 1,858,439 1,858,439 929,219 0 929,220
OFFICE EQUIPMENT 2,000 2,000 979 0 1,021
MAINT & OPERATION TOTAL 3,228,102 3,245,734 1,598,859 97,887 1,646,875
LIBRARY BUDGET TOTAL 9,292,775 9,311,657 4,267,970 519,885 5,043,687
*PROFESSIONAL SERVICES ‐ INCLUDE OUTSIDE PRINTING, JANITORIAL, WINDOW SERVICE
**INCLUDES OFFICE , PROCESSING AND JANITORIAL SUPPLIES
***INCLUDES, ADVERTISING, DUES, EVENT INSURANCE
21
FY 2020-21
As of Dec 31, 2020
Date
Funded Amount Purpose
Amt Expended
YTD Notes
Oct 2020 Wish List
43,000$ Downloadable Content $- Begin Spending 3rd Qtr
25,000$ Digital Magazines $15,955 In Progress
15,000$ Kanopy Streaming Films $3,908 In Progress
5,000$ Literacy Program $2,877 In Progress
Total $88,000 $22,740
Sep 2020 Designated Gift
25,000$ Children's Materials $- Begin Spending 3rd Qtr
Total 25,000$ $0
FY 2020-21
As of Dec 31, 2020
Date
Funded Amount Purpose
Amt Expended
YTD Notes
Sep 2020 Wish List
$150,000 New Materials $- Spending to begin 3rd Qtr
$50,000 Programming $- Spending to begin 3rd Qtr
Total $200,000 $0
Designated Gift
Sep 2020 $10,000 Passport & Gift Shop $- Spending to begin 3rd Qtr
Total $10,000 $0
FOUNDATION
FRIENDS
22
Previous
Agenda Date AGENDA ITEM Scheduled
Agenda Date
Ongoing Ongoing
Ongoing Ongoing
Ongoing Ongoing
Jan 21, 2020 Jan 19, 2021
Jan 21, 2020 Jan 19, 2021
Feb 24,2020 Feb 16, 2021
Feb 24,2020 Feb 16, 2021
Aug 17, 2020 Mar 15, 2021
Apr 20, 2020 Apr 19, 2021
Apr 20, 2020 Apr 19, 2021
June 15, 2020 May 17, 2021
June 15, 2020 May 17, 2021
June 15, 2020 Jun 21, 2021
Aug 17, 2020 Jun 21, 2021
Jul 20, 2020 Jul 19, 2021
Jul 20, 2020 Jul 19, 2021
Aug 17, 2020 Aug 16, 2021
June 15, 2020 Aug 16, 2021
Sep 21, 2020 Sep 20, 2021
Oct 19, 2020 Oct 18, 2021
Oct 19, 2020 Oct 18, 2021
Nov 16, 2020 Nov 15, 2021
LAST
REVIEWED POLICY REVIEW
Jan 22, 2019 NBPL 5 Newport Beach Public Library Internet Use Policy Jan 19, 2021
Jan 22, 2019 NBPL 11 Rules for Acceptable Use of Wireless Internet Connections Jan 19, 2021
Feb 19, 2019 NBPL 8 Display and Distribution of Materials Policy Feb 16, 2021
Mar 18, 2019 NBPL 1 Library Use Policy Mar 15, 2021
Apr 23, 2019 NBPL 13 Study Room Policy Apr 19, 2021
Mar 18, 2019 NBPL 4 Children in the Library Policy Jun 21, 2021
Apr 23, 2019 NBPL 14 Friends Meeting Room Aug 16, 2021
Jan 22, 2019 NBPL 10 Laptop/Use Borrowing Policy Dec 20, 2021
Jan 21, 2020 NBPL 3 Library Gift and Donor Policy Jan 18, 2022
Jun 15, 2020 NBPL 12 Circulation Policy Jun 20, 2022
Jul 20, 2020 CC I-1 Library Services Policy (Council Policy I -1)Jul 18, 2022
Aug 17, 2020 NBPL 2 Collection Development Policy Aug 15, 2022
Sep 21, 2020 NBPL 9 Expressive Use Areas Sep 19, 2022
Nov 16, 2020 NBPL 6 Media Lab Use Policy Nov 21, 2022
Nov 16, 2020 NBPL 7 Sound Lab Use Policy Nov 21, 2022
Review Holidays / Meeting Schedule 2021
Annual Budget - Preliminary Review
COVID-19 Update
Adult and Reference Services Update
Arts & Cultural Update
Branch Update - CDM
Election of Board of Library Trustees Officers/Trustee Liaisons
Branch Update - Mariners
Annual Budget - Approval
Proposed Library Closures for Winter Holidays 2021
Newport Beach Public Library eBranch & Database Review
Branch Update - Balboa
Literacy Program Update
Performance Review of Library Services Director (Closed Session)
Library Material Selection & Downloadable Services
Marketing Update & Social Networking Update
Financial Report Comparison of Beginning Budget to End of the Year Amended Budget (Every June)
BOARD OF LIBRARY TRUSTEES MONITORING LIST
Lecture Hall Update
Policy Review (See List Below)
Media Lab Update
Information Technology Update
Youth Services Update
23
1 of 2
RECOMMENDATION:
Staff recommends that the Board of Library Trustees review and approve recommended revisions to the
Library Internet Use Policy.
DISCUSSION:
Providing internet access is an essential part of today’s public library service, and a well-used resource at
Newport Beach Public Library. The Library is cognizant of the delicate balance between the need for
intellectual freedom and compliance with legal requirements in order to provide a welcoming and
supportive environment for the public.
In 2018, the Newport Beach Board of Library Trustees approved the use of filtering software to block
material deemed harmful to minors on the public Internet workstations, and the circulating laptops.
Since Newport Beach Public Library receives federal E-rate funds for internet access and in-building
network enhancements (such as those made available by the Corporation for Education Network
Initiatives in California, or CENIC), the Library is required to comply with filtering and other requirements
of the Children’s Internet Protection Act (“CIPA”). The Children's Internet Protection Act requires that K–
12 schools and libraries in the United States use internet filters and implement other measures to
protect minors from harmful online content as a condition for federal funding.
To comply with the CIPA, as interpreted by the United States Supreme Court, authorized library
personnel can disable the filtering software upon request by an adult for the purpose of bona fide
research or other lawful purposes. Accordingly, the revised Internet Use Policy allows any adult Library
patron who is unable to access a lawful website that is not harmful to minors to request staff to unblock
access to that website. Library staff will respond to requests regarding the filtering software promptly.
Library staff worked with City IT to identify the filtering product, “Symantec WebFilter”, that is in
accordance with the American Library Association’s “Guidelines to Minimize the Negative Effects of
Internet Content Filters on Intellectual Freedom”
(http://www.ala.org/advocacy/intfreedom/filtering/filtering_guidelines).
Concerning the current policy, staff recommends the following changes:
•The Library will no longer capitalize the word “internet”. In 2016, the Chicago Manual of Style
announced that its 17th edition would remove the capitalization of the word "internet." The
same year, the Associated Press announced that the 2016 Associated Press Stylebook will also
no longer capitalize "internet". Many print, television, and online news organizations have also
shifted to the lower-case spelling.
TO: BOARD OF LIBRARY TRUSTEES
FROM: Library Services Department
Tim Hetherton, Library Services Director
949-717-3810, thetherton@newportbeachca.gov
PREPARED BY: Tim Hetherton, Library Services Director
TITLE: Internet Use Policy (NBPL 5)
24
2 of 2
• The sentence “Any adult Library patron who is unable to access a lawful website that is not
harmful to minors may request Library staff to unblock access to that website” was removed
from paragraph 4 as it is a near-repeat the previous sentence.
• In the section, The internet and Children, staff recommends linking to the parents resources
“Protecting Kids Online” (https://www.consumer.ftc.gov/topics/protecting-kids-online) rather
than “Keeping Kids Safer on the Internet: Tips for Parents and Guardians”
(https://www.justice.gov/sites/default/files/usao-
ma/legacy/2011/05/25/Keeping%20Kids%20Safer%20on%20the%20Internet%20%28NCMEC%2
9.pdf). The former site is more current (the latter dates from 2006) and presents more
comprehensive information.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
ATTACHMENT A: Internet Use Policy (NBPL 5)
ATTACHMENT B: Internet Use Policy (NBPL 5) (red-lined)
ATTACHMENT C: Internet Use Policy (NBPL 5) (final)
25
Internet Use Policy
NBPL 5
The Newport Beach Public Library (“Library”) information resources include access to the World
Wide Web (“Internet”). Access to the Internet supports the Library's mission to serve as the
cultural, educational, and informational heart of Newport Beach. The Internet enables the Library
to supplement its collection by providing information of a serious literary, artistic, political, or
scientific value to patrons beyond the Library’s physical collection.
Use of the Library’s Internet requires a Library card number. Those ineligible for a free Library card,
for example, out-of-state visitors, may be issued a free "Internet use only" (no borrowing privileges)
card by presenting some personal identification. Guest passes are also available on a temporary
basis.
The Internet and its available resources contain a wide variety of material and opinions from varied
points of view. The Library does not monitor and has no control over the information on the
Internet. Not all sources on the Internet provide accurate, complete, or current information. Library
patrons may need to question the validity of the information they find. In offering Internet access,
the Library cannot control access points which often change rapidly and unpredictably. Library
patrons access the Internet as they deem appropriate, and the Library is not responsible for any
access points they reach. Library patrons access the Internet and Library computers, laptops, or
other electronic devices on an “as-is” basis and at their own risk. The Library is not responsible for
any harm or offense that may arise out of such use, including but not limited to, fraud, loss of
private or personal information, viruses and malware, or other harmful misconduct.
Internet filtering software is utilized by the Library and is designed to block content harmful to
minors. The Library cannot guarantee, and therefore does not assume responsibility for, the
reliability or accuracy of the filtering software. Any Library patron who is unable to access a lawful
website that is not harmful to minors may request Library staff to unblock access to that website.
Any adult Library patron who is unable to access a lawful website may request Library staff to
unblock access to that website. Library staff shall respond to requests regarding the filtering
software promptly.
Use of the Library’s Internet, computers, laptops, or other electronic devices may be suspended or
revoked pursuant to the procedures set forth in the NBPL Use Policy, available on the Library’s
website, if the user engages in any activity that violates any applicable law, rule, regulation, or
policy. Materials obtained or copied on the Library’s computers or over the Library’s Internet may
be subject to copyright laws. Library patrons assume all risk associated with his or her use of the
Library’s Internet, computers, laptops, or other electronic devices. The Library is not responsible for
any misuse of the Library’s Internet or the Library’s computers, laptops, or other electronic devices.
THE INTERNET AND CHILDREN
ATTACHMENT A
26
As with other Library materials, parents and guardians of children, not the Library, are responsible
for their children’s use of the Internet. While it is the responsibility of parents and guardians to
establish rules for their children’s use of the Internet, the Library has taken steps to assist parents
and guardians in this task. The Library has installed Internet filtering software on the children’s
computers and other electronic devices that is designed to prevent content harmful to minors from
being accessed. This service has proven to be reliable in blocking such material from appearing on
these devices.
However, due to the fact that some content providers deliberately attempt to thwart blocking
programs, some children seek to overcome blocking programs, and because the filtering software
may not recognize all content that should be blocked, the Library does not guarantee that content
harmful to minors will not be accessed by children. Appropriate use of the Library’s Internet must
be the responsibility of parents and guardians. Parents are encouraged to read Keeping Kids Safer
on the Internet: Tips for Parents and Guardians and view the resources for parents and guardians
at http://www.netsmartz.org/Parents.
Approved by the Board of Library Trustees - November 11, 1996
Adopted - February 24, 1997
Amended & Reassigned – April 8, 2003
Amended & Reassigned – August 17, 2004
Amended & Reassigned – May 7, 2012
Revised and Amended - January 22, 2019
Formerly I-22
This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as
circumstances may require or (ii) every two years from the date of adoption, last amendment, or last
review. Adopted, last amended, or last reviewed on January 22, 2019.
27
Internet Use Policy
NBPL 5
The Newport Beach Public Library (“Library”) information resources include access to the World
Wide Web (“Internetinternet”). Access to the Internet internet supports the Library's mission to
serve as the cultural, educational, and informational heart of Newport Beach. The Internet internet
enables the Library to supplement its collection by providing information of a serious literary,
artistic, political, or scientific value to patrons beyond the Library’s physical collection.
Use of the Library’s Internet internet requires a Library card number. Those ineligible for a free
Library card, for example, out-of-state visitors, may be issued a free "Internet internet use only" (no
borrowing privileges) card by presenting some personal identification. Guest passes are also
available on a temporary basis.
The Internet internet and its available resources contain a wide variety of material and opinions
from varied points of view. The Library does not monitor and has no control over the information
on the Internetinternet. Not all sources on the Internet internet provide accurate, complete, or
current information. Library patrons may need to question the validity of the information they find.
In offering Internet internet access, the Library cannot control access points which often change
rapidly and unpredictably. Library patrons access the Internet internet as they deem appropriate,
and the Library is not responsible for any access points they reach. Library patrons access the
Internet internet and Library computers, laptops, or other electronic devices on an “as-is” basis and
at their own risk. The Library is not responsible for any harm or offense that may arise out of such
use, including but not limited to, fraud, loss of private or personal information, viruses and
malware, or other harmful misconduct.
Internet filtering software is utilized by the Library and is designed to block content harmful to
minors. The Library cannot guarantee, and therefore does not assume responsibility for, the
reliability or accuracy of the filtering software. Any Library adult patron who is unable to access a
lawful website that is not harmful to minors may request Library staff to unblock access to that
website. Any adult Library patron who is unable to access a lawful website may request Library staff
to unblock access to that website. Library staff shall respond to requests regarding the filtering
software promptly.
Use of the Library’s Internetinternet, computers, laptops, or other electronic devices may be
suspended or revoked pursuant to the procedures set forth in the NBPL Use Policy (NBPL-1),
available on the Library’s website, if the user engages in any activity that violates any applicable
law, rule, regulation, or policy. Materials obtained or copied on the Library’s computers or over the
Library’s Internet internet may be subject to copyright laws. Library patrons assume all risk
associated with his or her use of the Library’s Internetinternet, computers, laptops, or other
electronic devices. The Library is not responsible for any misuse of the Library’s Internet internet or
the Library’s computers, laptops, or other electronic devices.
ATTACHMENT B
28
THE INTERNET AND CHILDREN
As with other Library materials, parents and guardians of children, not the Library, are responsible
for their children’s use of the Internetinternet. While it is the responsibility of parents and
guardians to establish rules for their children’s use of the Internetinternet, the Library has taken
steps to assist parents and guardians in this task. The Library has installed Internet internet filtering
software on all the children’s public computers and other electronic devices that is designed to
prevent content harmful to minors from being accessed. This service has proven to be reliable in
blocking such material from appearing on these devices.
However, due to the fact that some content providers deliberately attempt to thwart blocking
programs, some children seek to overcome blocking programs, and because the filtering software
may not recognize all content that should be blocked, the Library does not guarantee that content
harmful to minors will not be accessed by children. Appropriate use of the Library’s Internet
internet must be the responsibility of parents and guardians. Parents are encouraged to
read Keeping Kids Safer on the Internet: Tips for Parents and Guardians
https://www.consumer.ftc.gov/topics/protecting-kids-online and view the resources for parents
and guardians at http://www.netsmartz.org/Parents.
Approved by the Board of Library Trustees - November 11, 1996
Adopted - February 24, 1997
Amended & Reassigned – April 8, 2003
Amended & Reassigned – August 17, 2004
Amended & Reassigned – May 7, 2012
Revised and Amended - January 22, 2019
Revised and Amended – January 19, 2021
Formerly I-22
This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as
circumstances may require or (ii) every two years from the date of adoption, last amendment, or last
review. Adopted, last amended, or last reviewed on January 2219, 20192021.
29
Internet Use Policy
NBPL 5
The Newport Beach Public Library (“Library”) information resources include access to the World
Wide Web (“internet”). Access to the internet supports the Library's mission to serve as the
cultural, educational, and informational heart of Newport Beach. The internet enables the Library to
supplement its collection by providing information of a serious literary, artistic, political, or scientific
value to patrons beyond the Library’s physical collection.
Use of the Library’s internet requires a Library card number. Those ineligible for a free Library card,
for example, out-of-state visitors, may be issued a free "internet use only" (no borrowing privileges)
card by presenting some personal identification. Guest passes are also available on a temporary
basis.
The internet and its available resources contain a wide variety of material and opinions from varied
points of view. The Library does not monitor and has no control over the information on the
internet. Not all sources on the internet provide accurate, complete, or current information. Library
patrons may need to question the validity of the information they find. In offering internet access,
the Library cannot control access points which often change rapidly and unpredictably. Library
patrons access the internet as they deem appropriate, and the Library is not responsible for any
access points they reach. Library patrons access the internet and Library computers, laptops, or
other electronic devices on an “as-is” basis and at their own risk. The Library is not responsible for
any harm or offense that may arise out of such use, including but not limited to, fraud, loss of
private or personal information, viruses and malware, or other harmful misconduct.
Internet filtering software is utilized by the Library and is designed to block content harmful to
minors. The Library cannot guarantee, and therefore does not assume responsibility for, the
reliability or accuracy of the filtering software. Any Library adult patron who is unable to access a
lawful website that is not harmful to minors may request Library staff to unblock access to that
website. Library staff shall respond to requests regarding the filtering software promptly.
Use of the Library’s internet, computers, laptops, or other electronic devices may be suspended or
revoked pursuant to the procedures set forth in the NBPL Use Policy (NBPL-1), available on the
Library’s website, if the user engages in any activity that violates any applicable law, rule,
regulation, or policy. Materials obtained or copied on the Library’s computers or over the Library’s
internet may be subject to copyright laws. Library patrons assume all risk associated with his or her
use of the Library’s internet, computers, laptops, or other electronic devices. The Library is not
responsible for any misuse of the Library’s internet or the Library’s computers, laptops, or other
electronic devices.
THE INTERNET AND CHILDREN
ATTACHMENT C
30
As with other Library materials, parents and guardians of children, not the Library, are responsible
for their children’s use of the internet. While it is the responsibility of parents and guardians to
establish rules for their children’s use of the internet, the Library has taken steps to assist parents
and guardians in this task. The Library has installed internet filtering software on all public
computers that is designed to prevent content harmful to minors from being accessed. This service
has proven to be reliable in blocking such material from appearing on these devices.
However, due to the fact that some content providers deliberately attempt to thwart blocking
programs, some children seek to overcome blocking programs, and because the filtering software
may not recognize all content that should be blocked, the Library does not guarantee that content
harmful to minors will not be accessed by children. Appropriate use of the Library’s internet must
be the responsibility of parents and guardians. Parents are encouraged to
read https://www.consumer.ftc.gov/topics/protecting-kids-online and view the resources for
parents and guardians at http://www.netsmartz.org/Parents.
Approved by the Board of Library Trustees - November 11, 1996
Adopted - February 24, 1997
Amended & Reassigned – April 8, 2003
Amended & Reassigned – August 17, 2004
Amended & Reassigned – May 7, 2012
Revised and Amended - January 22, 2019
Revised and Amended – January 19, 2021
Formerly I-22
This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as
circumstances may require or (ii) every two years from the date of adoption, last amendment, or last
review. Adopted, last amended, or last reviewed on January 19, 2021.
31
RECOMMENDATION:
Staff recommends that the Board of Library Trustees review and approve recommended revisions to the
Rules for Acceptable Use of Wireless Internet Connections.
DISCUSSION:
As an increasing number of patrons visit Newport Beach Public Library with their own laptops, tablets,
and smartphones, the availability of a safe and easily accessible Wi-Fi network has transitioned from a
service that many considered a nice amenity to an expectation. Newport Beach Public Library reports
Wi-Fi session statistics to the State Library and they are considered an important indicator concerning
how visitors access online resources at the library. Wi-Fi usage is also an output measure for
determining Star status in the Library Journal Index.
Throughout the pandemic, Wi-Fi access through the Library has proven to be an essential service to
many residents and guests. In response, the Library has provided Wi-Fi access 7 days a week, from 6
a.m. until 10 p.m., at all 4 NBPL locations.
Changes proposed by staff are minor. In the past, the policy had been referred to as both the Wireless
Internet policy and Rules for Acceptable Use of Wireless Internet Connections. The latter title will now
be utilized as the official title.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
ATTACHMENT A: Rules for Acceptable Use of Wireless Internet Connections – NBPL 11 - original
ATTACHMENT B: Rules for Acceptable Use of Wireless Internet Connections – NBPL 11 – red-lined
ATTACHMENT C: Rules for Acceptable Use of Wireless Internet Connections – NBPL 11 - final
TO: BOARD OF LIBRARY TRUSTEES
FROM: Library Services Department
Tim Hetherton, Library Services Director
949-717-3810, thetherton@newportbeachca.gov
PREPARED BY: Tim Hetherton, Library Services Director
TITLE: Rules for Acceptable Use of Wireless Internet Connections (NBPL 11)
32
Wireless Internet
NBPL 11
Rules for Acceptable Use of Wireless Internet Connections
Regardless of the Wi-Fi source, wireless Internet users inside the library or on library premises are
subject to the library's Internet Use Policy.
1.Wireless users who do not follow the Internet Use Policy may be asked to stop using the
wireless connection inside the library, be excluded from all City libraries and/or be
prosecuted.
2.The Library's wireless connection is unencrypted. Use of the wireless connection is at the
user's own risk. By using this connection, users acknowledge that security errors and hacking
are an inherent risk associated with any wireless service. For that reason, users expressly
agree that they knowingly assume such risk, and further agree to hold the Library harmless
from any claim or loss arising out of, or related to, any such instance of hacking or other
unauthorized use or access into the user's computer.
3.The Library accepts no responsibility for any software downloaded and/or installed, email
opened, or sites accessed while patrons are on the wireless internet connection. Any damage
done to the user's equipment or self from viruses, identity theft, spyware, plug-ins, or other
Internet-borne programs is the sole responsibility of the user; and the user indemnifies and
holds harmless the Library from any such damage.
4.The Library accepts no responsibility regarding the ability of user owned equipment to
connect to the wireless network. Library staff will not change settings on user’s equipment.
5.Unauthorized downloading of copyrighted material(s) is strictly forbidden and will result in
suspension or revocation of Library privileges and may result in a formal notification to the
appropriate local law enforcement office.
Notice: Warning of Copyright Restrictions
As a Library user, your ability to post or link to copyrighted material is governed by United States
copyright law. The library reserves the right to delete or disable any post or link that, in the
judgment of library staff, violates copyright law. In accordance with 17 USC S 512 (i)(1)(A), the
library may terminate a patron’s access to the system or network for disrespect of the intellectual
property rights of others, or for repeat infringements of copyright. The library has adopted this
policy and will make all reasonable effort to enforce it in appropriate circumstances.
Adopted by the Board of Library Trustees on February 21, 2017
ATTACHMENT A
33
Amended by the Board of Library Trustees on January 22, 2019.
This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as
circumstances may require or (ii) every two years from the date of adoption, last amendment, or last
review. Adopted, last amended, or last reviewed on January 22, 2019.
34
RULES FOR ACCEPTABLE USE OF WIRELESS
INTERNET CONNECTIONS
Wireless Internet
NBPL 11
Rules for Acceptable Use of Wireless Internet Connections
Regardless of the Wi-Fi source, wireless Internet users inside the library or on library premises are
subject to the library's Internet Use Policy.
1. Wireless users who do not follow the Internet Use Policy may be asked to stop using the
wireless connection inside the library, be excluded from all City libraries and/or be
prosecuted.
2. The Library's wireless connection is unencrypted. Use of the wireless connection is at the
user's own risk. By using this connection, users acknowledge that security errors and hacking
are an inherent risk associated with any wireless service. For that reason, users expressly
agree that they knowingly assume such risk, and further agree to hold the Library harmless
from any claim or loss arising out of, or related to, any such instance of hacking or other
unauthorized use or access into the user's computer.
3. The Library accepts no responsibility for any software downloaded and/or installed, email
opened, or sites accessed while patrons are on the wireless internet connection. Any damage
done to the user's equipment or self from viruses, identity theft, spyware, plug-ins, or other
Internet-borne programs is the sole responsibility of the user; and the user indemnifies and
holds harmless the Library from any such damage.
4. The Library accepts no responsibility regarding the ability of user -owned equipment to
connect to the wireless network. Library staff will not change settings on user’s equipment.
5. Unauthorized downloading of copyrighted material(s) is strictly forbidden and will result in
suspension or revocation of Library privileges and may result in a formal notification to the
appropriate local law enforcement office.
Notice: Warning of Copyright Restrictions
As a Library user, your ability to post or link to copyrighted material is governed by United States
copyright law. The library reserves the right to delete or disable any post or link that, in the
judgment of library staff, violates copyright law. In accordance with 17 U. S. Code Section 512
(i)(1)(A), the library may terminate a patron’s access to the system or network for disrespect of the
Formatted: Font: 24 pt
ATTACHMENT B
35
intellectual property rights of others, or for repeat infringements of copyright. The library has
adopted this policy and will make all reasonable effort to enforce it in appropriate circumstances.
Adopted by the Board of Library Trustees on February 21, 2017
Amended by the Board of Library Trustees on January 22, 2019.
Amended by the Board of Library Trustees on January 19, 2021.
This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as
circumstances may require or (ii) every two years from the date of adoption, last amendment, or last
review. Adopted, last amended, or last reviewed on January 2219, 20192021.
Formatted: Font: Bold
36
RULES FOR ACCEPTABLE USE OF WIRELESS
INTERNET CONNECTIONS
NBPL 11
Regardless of the Wi-Fi source, wireless Internet users inside the library or on library premises are
subject to the library's Internet Use Policy.
1.Wireless users who do not follow the Internet Use Policy may be asked to stop using the
wireless connection inside the library, be excluded from all City libraries and/or be
prosecuted.
2.The Library's wireless connection is unencrypted. Use of the wireless connection is at the
user's own risk. By using this connection, users acknowledge that security errors and hacking
are an inherent risk associated with any wireless service. For that reason, users expressly
agree that they knowingly assume such risk, and further agree to hold the Library harmless
from any claim or loss arising out of, or related to, any such instance of hacking or other
unauthorized use or access into the user's computer.
3.The Library accepts no responsibility for any software downloaded and/or installed, email
opened, or sites accessed while patrons are on the wireless internet connection. Any damage
done to the user's equipment or self from viruses, identity theft, spyware, plug-ins, or other
Internet-borne programs is the sole responsibility of the user; and the user indemnifies and
holds harmless the Library from any such damage.
4.The Library accepts no responsibility regarding the ability of user-owned equipment to
connect to the wireless network. Library staff will not change settings on user’s equipment.
5.Unauthorized downloading of copyrighted material(s) is strictly forbidden and will result in
suspension or revocation of Library privileges and may result in formal notification to the
appropriate local law enforcement office.
Notice: Warning of Copyright Restrictions
As a Library user, your ability to post or link to copyrighted material is governed by United States
copyright law. The library reserves the right to delete or disable any post or link that, in the
judgment of library staff, violates copyright law. In accordance with 17 U. S. Code Section 512
(i)(1)(A), the library may terminate a patron’s access to the system or network for disrespect of the
intellectual property rights of others, or for repeat infringements of copyright. The library has
adopted this policy and will make all reasonable effort to enforce it in appropriate circumstances.
Adopted by the Board of Library Trustees on February 21, 2017
Amended by the Board of Library Trustees on January 22, 2019.
ATTACHMENT C
37
Amended by the Board of Library Trustees on January 19, 2021.
This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as
circumstances may require or (ii) every two years from the date of adoption, last amendment, or last
review. Adopted, last amended, or last reviewed on January 19, 2021.
38
RECOMMENDATION:
Staff requests that the Board review the Library’s holiday and meeting schedule for 2021:
2021 HOLIDAY CLOSURES – BLT MEETING SCHEDULE
HOLIDAY CLOSURES BLT MEETING DATES
New Year’s Day FRI., JAN. 1
Martin Luther King, Jr. Day MON., JAN. 18 JANUARY 19
Presidents’ Day MON., FEB. 15 FEBRUARY 16
MARCH 15
Easter SUN., APR. 4 APRIL 19
Memorial Day MON., MAY 31 MAY 17
JUNE 21
Independence Day SUN., JUL. 4 JULY 19
AUGUST 16
Labor Day MON., SEP. 7 SEPTEMBER 20
OCTOBER 18
Veterans’ Day THU., NOV. 11
Thanksgiving Day THU., NOV. 25
Day-After Thanksgiving FRI., NOV. 26 NOVEMBER 15
Christmas Eve FRI., DEC. 24
Christmas Day SAT., DEC. 25
New Year’s Eve FRI., DEC. 31 DECEMBER 20
Per the Board of Library Trustees By-Laws (Article IV – Meetings) Section 1:
“The regular meetings shall be held on the third Monday of each month commencing at 5:00
p.m. at the Central Library or at a specified branch library, unless noticed otherwise. In the event
the third Monday of the month is a holiday observed by the City, such regular meeting shall be
held on the next business day commencing at 5:00 p.m. at the Central Library unless noticed
otherwise. Special meetings may also be held subject to compliance with the provisions of the
Ralph M. Brown Act.”
TO:
BOARD OF LIBRARY TRUSTEES
FROM:
Library Services Department
Tim Hetherton, Library Services Director
949-717-3810, thetherton@newportbeachca.gov
PREPARED BY:
Francine Jacome, Administrative Support Specialist
TITLE:
Holiday Closure and Meeting Schedule for 2021
39
In 2021, two Board of Library Trustee meetings are rescheduled due to holiday closures: The Board
meets on Tuesday, January 19 due the Martin Luther King, Jr. holiday and the February meeting will be
held on Tuesday, February 16 as a result of Presidents’ Day on February 15.
Staff will submit a holiday hours schedule for Board review and approval in July 2021.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
40
ABSTRACT:
The eBranch component of the Newport Beach Public Library consists of databases and downloadable
eBooks, audiobooks, magazines, and streaming video. The eBranch is promoted as the 24/7/365 resource
that is accessible anywhere and at any time. Many patrons take advantage of the services provided under
the eBranch.
DISCUSSION:
The Newport Beach Public Library eBranch (electronic branch) provides remote access to the Library’s
online and downloadable content. The eBranch is always open - 24 hours a day, 7 days a week – and
enables patrons to download eBooks, eAudiobooks, eMusic and eMagazines, access subscription
databases for self-directed learning, perform online research, search NBPL’s Local History digital
archives, search the catalog, place holds on items, and renew materials from the comfort of their
homes, offices, or on-the-go. The eBranch is accessible from any device with internet access.
The eBranch offers convenient access to high quality collections and programming and provides an
option to patrons who are unable to visit our physical locations or simply prefer remote access. Due to
the COVID-19 pandemic, eBranch resources were more popular than ever in 2020.
A Newport Beach Public Library Card is required to use eBranch resources. Users can apply online for
a web-registered library card for immediate access to many eBranch resources.
The eBranch is comprised of 5 categories of resources:
•Databases
•eBooks and eAudiobooks
•Streaming video
•eMagazines
•Virtual programming
1.DATABASES:
Databases remain an essential and well-used resource for the community and staff. The library is proud
to offer over 40 databases that specialize in topics that appeal to all age groups and interest levels.
Several databases have over 1,000 uses a month, including Value Line, Morningstar, Net Advantage,
ProQuest, and Heritage Quest. Database vendors worked with the library to allow temporary, web-
registered library cards to access from home so patrons without library cards could sign up for one
online and still enjoy many of the online resources. The majority, but not all of NBPL’s databases are
TO: BOARD OF LIBRARY TRUSTEES
FROM: Library Services Department
Tim Hetherton, Library Services Director
949-717-3810, thetherton@newportbeachca.gov
PREPARED BY: Rebecca Lightfoot, Adult Services Coordinator
TITLE: Newport Beach Public Library eBranch Review
41
available through remote access. Databases that are not accessible through the eBranch are noted on
the database home page.
The California State Library was able to provide many new databases to the library free of charge using
grant funds. JobNow/VetNow was one of those databases, added in November of 2020. JobNow
provides valuable online job-hunting assistance, live resume coaching and templates, and live interview
coaching. The database also has practice tests for professional exams. VetNow helps Veterans in finding
out more about benefits available to them. The library also gained access to many K-12 grade database
sources, including Teaching Books and student databases through ProQuest. Udemy, with over 6,000
online video courses, was added in March of 2020 as a replacement for Lynda.com. In 2020, patrons
signed up for over 14,000 courses in Udemy.
The following is a comprehensive list of NBPL’s subscription databases, by subject category:
Art & Literature:
• AskART is an online database containing over 350,000 international artists, biographies, and art
auction records.
• Literature Resource Center is a literature reference database designed for both the
undergraduate and graduate student as well as the sophisticated casual user.
• Novelist Plus is a fiction and non-fiction database that provides author, title, and subject access,
series information and more. Unabridged and abridged audiobooks can also be searched.
• Novelist Plus K-8 specializes in book information geared towards children and young adults.
Business and Investments:
• ABI/Inform is a business-oriented resources for large, small and privately owned companies.
• A to Z Databases offers 30 million business & executives profiles, 220 million residents, 2.3 million
job/internship opportunities, Interview Tips, Résumé Templates, and more.
• Business Plans Handbook is a digital version of the Business Plans Handbook series.
• Gale Directory Library allows patrons to search directories of associations and broadcast media
companies.
• Hoover’s Company Records provides up to date proprietary editorial content covering more than
40,000 public and non-public companies and 225,000 key executives.
• Morningstar is a resource for insightful information on stocks, mutual funds, variable annuities,
closed-end funds and more.
• Rand California provides state and local level statistical information.
• Realquest provides online property information and values.
• Reference USA provides directory information for U.S. businesses and residents.
• S & P NetAdvantage provides independent credit ratings, indices, risk evaluation, investment
research and data.
• ValueLine is the online version of The Value Line Investment Survey.
42
Genealogy:
• Ancestry Library Edition is a genealogical research database with access to many primary source
documents and is provided through the generous support of the Friends of the Library.
• A to Z Databases also offers demographic studies, genealogy, and background searching.
• HeritageQuest Online enables genealogy research with coverage dating back to the late 1700s.
Provided by the generous support of the Friends of the Library.
Employment:
• Brainfuse JobNow & VetNow are adult learning centers with live help as well as resume and
interview preparation.
• Career Tools provides career information and advice on resumes, cover letters, interviews, and
networking.
Legal Reference:
• Legal Information Reference Center lets patrons browse and download popular legal forms and
full text Nolo Press Guides.
Lifelong Learning Tools:
• Gale Virtual Reference Library lets patrons search articles on a wide variety of topics, including
arts, business, history, science, social science and more.
• Rosetta Stone helps patrons learn languages from home using the Rosetta Stone online database.
• Testing & Education Reference Center provides users with in-depth information on colleges and
universities, graduate and professional programs, distance learning and more.
• Udemy provides over 4,000 free self-paced online courses in a wide variety of topics.
Magazines and Newspapers:
• Consumer Reports is an online version of the Consumer Reports magazine.
• Los Angeles Times Historical contains electronic versions of the Los Angeles Times from 1881 to
1994.
• New York Times Historical database contains issue of the New York Times from 1851 to 2014.
• Local Newspaper Historical Records is a digitized collection of local publications from the 1940's
to the early 2000's, including Newport Beach Times, Newport Beach Ensign and The Daily Pilot.
• National Geographic Magazine features the complete archive of the magazine from 1888 to
present day, with a People, Animals and the World module as well as access to NG Kids.
• Orange County Register enables patrons to search more than 30 years of Orange County history
with The Orange County Register Collection, with coverage from 1987 through current.
• ProQuest Magazines and Journal articles provides full-text articles from over 20,000 magazines,
newspapers, and journals, including current issues of the Los Angeles Times, Wall Street Journal,
and New York Times.
43
Student Resources:
• Ancient and Medieval History offers online resources and videos of the histories for eight major
civilizations.
• A to Z Databases offers 2.3 million job/internship opportunities, Interview Tips, and Résumé
Templates.
• Biography in Context includes full-text articles from hundreds of periodicals.
• Britannica School Edition offers up to date information on a wide variety of subjects for
Elementary, Middle, and High School ages.
• CultureGrams provides concise cultural and statistical snapshots of every country recognized by
the United Nations.
• Gale Archives Unbound presents topically focused digital collections of historical documents that
support the research and study needs of scholars and students at the college and university level.
• Gale in Context (formerly Kids InfoBits) is a database developed especially for beginning
researchers in Kindergarten through Grade 5.
• National Geographic Kids enables our younger patrons to research people, cultures and animals
using resources from National Geographic.
• Opposing Viewpoints collects " for" and "against" articles based on social issues.
• Testing & Education Reference Center provides users with in-depth information on colleges and
universities, graduate and professional programs, distance learning and more.
• Tuition Funding Sources offers students the largest scholarship database in the world with over
$41 Billion in scholarship awards along with a career personality test and detailed college and
career information. When you register, choose "school from California" in the list of schools.
• Tumblebooks is an online collection of animated, talking picture books.
• World Book Encyclopedia provides access to the online version of the World Book Encyclopedia,
and includes:
World Book Kids offers simpler navigation, thousands of colorful illustrations, diagrams, and
maps, and dozens of activities tied to national curriculum standards.
World Book Student is designed for elementary and middle school students and includes
built-in features and tools to help make learning accessible.
World Book Advanced is for the advanced student and adults and offers deeper
comprehension and timely access to worldwide news.
World Book Timelines enables patrons to search more than 650 pre-generated timelines and
14,000 events in a highly interactive and customizable database. Patrons can investigate the
chronological significance of world events and the lives of notable historical figures.
World Book eBooks offers over 2,500 titles, including World Book exclusive content and
classic literature (novels, plays, poems, and nonfiction).
World Book Activity Corner contains thousands of cross-curricular, low-cost, fun yet
educational projects for the classroom, after school programs, and library programming.
World Book Discover assist differentiated learners and older adults with a research database
that offers a practical Life Skills section. A collection of unique videos, featuring expert
answers to often asked questions, and a visual dictionary make content more accessible for
readers of all levels.
World Book Enciclopedia Estudiantil Hallazgos: This dedicated Spanish-language database
contains videos, compare-and-contrast features, selected articles, and a visual dictionary to
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allow ESL students and Spanish-learners the chance to learn. Integrated with World Book
Kids for parallel English-language content.
2. eBOOKS AND eAUDIOBOOKS:
The library has seen exponential growth in the demand for eBooks. Combined, eBooks and audiobooks
had over 162,000 checkouts in 2020, up from 126,000 checkouts in 2019. The Library’s vendor for
eBooks and eAudiobooks is Overdrive. Overdrive provides an app called “Libby” that can be
downloaded onto patrons’ computers and devices, including Kindles, iPhones, iPads and Android-
enabled devices. The Library also provides access to Public Domain eBooks are titles that are no longer
copyrighted in the US. No library card is required to access these titles and they are not subject to
library loan or circulation policies.
3. STREAMING VIDEO:
The library introduced the vendor Kanopy, a streaming video service, in December of 2017. Kanopy
offers access to over 26,000 films, ranging from documentaries to feature films, indie, and foreign films.
The Kanopy collection includes titles from PBS, The Criterion Collection, and The Great Courses. In May
of 2019, Kanopy introduced unlimited access to their children’s collection for a flat fee per month,
rather than charging per play, and in July of 2019, they added the Great Courses collection to this
structure as well. Kanopy had over 10,000 downloads in 2020, compared to 9,800 in 2019. OverDrive
also has selection of downloadable movies.
4. eMAGAZINES:
The library utilizes two vendors for eMagazines. RB Digital, a downloadable magazine service, was
bought by OverDrive and the content will merge with OverDrive sometime in early 2021. Magazine
content will be accessible through the popular Libby app. The library upgraded RB Digital in February of
2020 and now provides access to over 3,500 magazines. In 2020, 54,488 magazines were checked out
using this service, compared to 26,226 in 2019. The library also continues to subscribe to Flipster,
another downloadable magazine service, that offers a different range of magazines than RB Digital.
5. VIRTUAL PROGRAMMING:
The Library provides remote access to Library programming. It became a component of the eBranch
during 2020 as the library worked to provide online content to the public. While our in-library programs
are on hold due to restrictions on public gatherings, staff posted video from some recent Library
programs and some new content developed just for at-home viewing. Sunday Musicales, Author
Lectures and Medicine in Our Backyard programs can be enjoyed at home any time. We also have
stories and games to entertain and educate young children. Virtual story times have been particularly
popular during the pandemic.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
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DISCUSSION:
The County of Orange remains in the “widespread” tier and is currently under a Regional Stay Home
Order. Announced on December 3, 2020, the order adds restrictions in regions with less than 15% ICU
bed capacity. It prohibits gatherings of any size, closes operations except for critical infrastructure and
retail, and requires 100% masking and physical distancing. Newport Beach Public Library remains open
with a maximum of 20% capacity. Patrons are now prohibited from consuming food and drink on the
premises. Use of the Library remains muted, although the organization typically experiences a dip in
usage during December.
Newport Beach Public Library will continue to follow the State Library’s guidance for the re-opening of
public libraries for in-person services. Staff continues to review published library re-opening plans,
related public health research, feedback from library directors across the state, and guidance published
by the State of California for the retail sector.
Based on the rising cases in the County and within the Newport Beach City organization, City Manager
Grace Leung closed City Hall to the public on Monday, January 11, through the end of the month.
Permit services will be provided utilizing a combination of drop-off/pick-up bins at City Hall, online, and
telephone resources. Although non-essential recreation programs will be suspended, childcare service
programs, Meals on Wheels, and Senior Transportation will continue.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
TO: BOARD OF LIBRARY TRUSTEES
FROM: Library Services Department
Tim Hetherton, Library Services Director
949-717-3810, thetherton@newportbeachca.gov
PREPARED BY: Tim Hetherton, Library Services Director
TITLE: COVID-19 Update
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