HomeMy WebLinkAbout03-15-2021-BLT-AGENDA PACKETCITY OF NEWPORT BEACH
BOARD OF LIBRARY TRUSTEES AGENDA
Newport Beach City Hall (via Zoom)
100 Civic Center Drive, Newport Beach, CA 92660
Monday, March 15, 2021 - 5:00 PM
Board of Library Trustees Members:
Paul Watkins, Chair
Douglas Coulter, Vice Chair
Kurt Kost, Secretary
Barbara Glabman, Board Member
Janet Ray, Board Member
Staff Members:
Tim Hetherton, Library Services Director
Francine Jacome, Administrative Support Specialist
SPECIAL NOTICE REGARDING COVID-19
On March 4, 2020, Governor Newsom proclaimed a State of Emergency in California as a result of the threat of COVID-19.
On March 12, 2020, Governor Newsom issued Executive Order N-25-20, which allows the Board of Library Trustees to
attend Board of Library Trustees meetings by electronic means. Please be advised that to minimize the spread of
COVID-19, Board of Library Trustees may attend this meeting either electronically or telephonically.
Also, please be advised that on March 17, 2020, Governor Newsom issued Executive Order N-29-20, which allows for the
public to participate in any meeting of the Board of Library Trustees telephonically or by other electronic means. Given
the health risks associated with COVID-19, the City of Newport Beach will conduct this meeting via Zoom. As a member
of the public, if you would like to participate in this meeting, you can participate via the following options:
1.You can submit your questions and comments in writing for the Board of Library Trustees to consider. Please send
them by email to the Library Services Department at LibraryBoard@newportbeachca.gov by Sunday, March 14, 2021, at
4:00 p.m. to give the Board of Library Trustees time to consider your comments. All emails will be made part of the
record.
2.You can connect with a computer by joining through Zoom. Click the link below to register for the meeting using a
valid email address. You will receive a confirmation email allowing you to join the meeting:
https://zoom.us/webinar/register/WN_r45NOPhASe6E48-qr8675w.
3.Or you may connect by Phone/Audio Only by calling: (669)-900-9128. The meeting ID is 986 8056 7666#. Attendees must
raise their hand in the Zoom module if they would like to speak during Public Comments. If attending by phone, press *9
to raise hand.
Please know that it is important for the City to allow public participation at this meeting. While the City does not expect
there to be any changes to the above process for participating in this meeting, if there is a change, the City will post the
information as soon as possible to the City’s website.
The City of Newport Beach thanks you in advance for continuing to take precautions to prevent the spread of the
COVID-19 virus.
The Board of Library Trustees meeting is subject to the Ralph M. Brown Act. Among other things, the Brown Act
requires that the Board of Library Trustees agenda be posted at least seventy-two (72) hours in advance of each regular
meeting and that the public be allowed to comment on agenda items before the Board of Library Trustees and items not
on the agenda but are within the subject matter jurisdiction of the Board of Library Trustees. The Chair may limit public
comments to a reasonable amount of time, generally three (3) minutes per person.
The City of Newport Beach’s goal is to comply with the Americans with Disabilities Act (ADA) in all respects. If, as an
attendee or a participant at this meeting, you will need special assistance beyond what is normally provided, we will
attempt to accommodate you in every reasonable manner. Please contact Tim Hetherton, Library Services Director, at
least forty-eight (48) hours prior to the meeting to inform us of your particular needs and to determine if accommodation
is feasible at (949) 717-3801 or thetherton@newportbeachca.gov.
NOTICE REGARDING PRESENTATIONS REQUIRING USE OF CITY EQUIPMENT
Any presentation requiring the use of the City of Newport Beach’s equipment must be submitted to the Library Services
Department 24 hours prior to the scheduled meeting.
March 15, 2021
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Board of Library Trustees Meeting
I.CALL MEETING TO ORDER
II.ROLL CALL
III.PLEDGE OF ALLEGIANCE
IV.NOTICE TO THE PUBLIC
The Board of Library Trustees of Newport Beach welcomes and encourages community
participation. Public comments are generally limited to three (3) minutes per person to allow
everyone to speak. Written comments are encouraged as well. The Board of Library Trustees
has the discretion to extend or shorten the time limit on agenda or non-agenda items.
V.CONSENT CALENDAR
All matters listed under CONSENT CALENDAR are considered to be routine and will all be
enacted by one motion in the form listed below. Board of Library Trustees have received
detailed staff reports on each of the items recommending an action. There will be no separate
discussion of these items prior to the time the Board of Library Trustees votes on the motion
unless members of the Board of Library Trustees request specific items to be discussed and/or
removed from the Consent Calendar for separate action. Members of the public who wish to
discuss a Consent Calendar item must raise their hand in the Zoom module if they would like to
speak upon invitation by the Chair. If attending by phone, press *9 to raise hand.
A.Consent Calendar Items
Minutes of the January 19, and February 16, 2021 Board of Library Trustees
Meetings (pp. 5-18)
1.
JANUARY DRAFT MINUTES
FEBRUARY DRAFT MINUTES
Patron Comments (pp. 19-20)2.
Monthly review of evaluations of library services through suggestions and requests
received from patrons.
PATRON COMMENTS
Library Activities (pp. 21-29)3.
Monthly update of library events, services, and statistics.
FEBRUARY ACTIVITIES
Expenditure Status Report (p. 30)4.
Monthly expenditure status of the library's operating expenses, services, salaries,
and benefits by department.
EXPENDITURE REPORT
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Board of Library Trustees Meeting
Board of Library Trustees Monitoring List (p. 31)5.
List of agenda items and dates for monthly review of projects by the Board of Library
Trustees.
MONITORING LIST
VI.CURRENT BUSINESS
A.Items for Review
Review of the NBPL Use Policy (NBPL 1)(pp. 32-41)6.
Staff requests that the Board review and approve the NBPL Use Policy (NBPL 1),
with minor revisions to the introductory paragraph of the policy, and to Item 20, in the
list of Prohibited Activities.
NBPL USE POLICY REPORT
NBPL USE POLICY REPORT-ATTACHMENT A
NBPL USE POLICY REPORT-ATTACHMENT B
NBPL USE POLICY REPORT-ATTACHMENT C
Lecture Hall Update7.
Trustee Ray will report on activities related to the Library Lecture Hall project.
COVID-19 Update (p. 42)8.
Staff will update the Trustees on the Library's activities during COVID-19.
COVID-19 UPDATE
Library Services9.
Report of Library issues regarding services, patrons, and staff.
B.Monthly Reports
Library Foundation Liaison Reports10.
A. Library Foundation Board - Report on the most recent activities.
B. Library Live Lectures Committee - Report on the most recent activities.
C. Witte Lectures Committee - Report on the most recent activities.
Friends of the Library Liaison Report11.
Trustee update on the most recent activities of the Friends of the Library.
Literacy Services Liaison Report12.
Trustee update on the most recent activities of Literacy Services.
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Board of Library Trustees Meeting
VII.PUBLIC COMMENTS ON NON-AGENDA ITEMS
Public comments are invited on non-agenda items generally considered to be within the subject
matter jurisdiction of the Board of Library Trustees. Speakers must limit comments to three (3)
minutes. Before speaking, we invite, but do not require, you to state your name for the record.
The Board of Library Trustees has the discretion to extend or shorten the speakers’ time limit
on agenda or non-agenda items, provided the time limit adjustment is applied equally to all
speakers. Attendees must raise their hand in the Zoom module if they would like to speak. If
attending by phone, press *9 to raise hand.
VIII.BOARD OF LIBRARY TRUSTEES ANNOUNCEMENTS OR MATTERS WHICH
MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION,
ACTION OR REPORT (NON-DISCUSSION ITEM)
IX.ADJOURNMENT
DRAFT
CITY OF NEWPORT BEACH Board of Library Trustees Newport Beach City Hall (via Zoom) 100 Civic Center Drive, Newport Beach, CA 92660 Meeting Minutes Tuesday, January 19, 2021 – 5:00 p.m. I. CALL MEETING TO ORDER – Chair Watkins called the meeting to order at 5:00 P.M. II. ROLL CALL – Roll Call by Administrative Support Specialist Francine Jacome Trustees Present: Chair Paul Watkins, Vice Chair Douglas Coulter, Secretary Kurt Kost, Board Member Barbara Glabman Trustees Absent: Board Member Janet Ray Staff Present: Tim Hetherton, Library Services Director
Francine Jacome, Administrative Support Specialist III. PLEDGE OF ALLEGIANCE
IV. NOTICE TO THE PUBLIC V. CONSENT CALENDAR A. Consent Calendar Items 1. Minutes of the December 21, 2020 Board of Library Trustees Meeting Chair Watkins had the following corrections: 1) on handwritten Page 5 “complimented” is misspelled. 2) On handwritten Page 7, Item 8, second paragraph, the last sentence should be revised to read “Chair Watkins said he knows of no reason why NBPL cannot strive for and successfully achieve 5 Star Status.” 3) Handwritten Page 8, Item 11, first sentence should read “issue” instead of “volume.”
2. Patron Comments Monthly review of evaluations of library services through suggestions and requests
received from customers. 3. Library Activities
Monthly update of library events, services and statistics. 4. Expenditure Status Report Monthly expenditure status of the library's operating expenses, services, salaries, and benefits by department. Chair Watkins reported that halfway through the fiscal year they are at 46% of budget.
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5.Board of Library Trustees Monitoring List
List of agenda items and dates for monthly review of projects by the Board ofLibrary Trustees.
Chair Watkins said that at the suggestion of Newport Beach resident Mr. Mosher they reorganized the agenda items and policy reviews to balance out the meetingsmore evenly spread out the Board’s work over the course of the year.
There were no public comments on the Consent Calendar.
Motion made by Board Member Glabman, seconded by Secretary Kost, and carried (4-0-0-1) to approve the Consent Calendar as amended.
AYES: Watkins, Coulter, Kost, Glabman NOES:
ABSTENTIONS: ABSENCES: Ray
VI.CURRENT BUSINESS
A.Items for Review
6.Review of the NBPL Internet Use Policy (NBPL 5)Staff recommends that the Board of Library Trustees review and approverecommended revisions to the Library Internet Use Policy.
Chair Watkins stated that they made minor non-substantive revisions to NBPL 5 as reflected in the redline version. Tim Hetherton, Library Services Director, agreed there were no substantive changes to the use policy. The Board had no further input and the public had no comment.
Motion made by Secretary Kost, seconded by Board Member Glabman, and carried
(4-0-0-1) to approve NBPL 5 as revised.
AYES: Watkins, Coulter, Kost, Glabman
NOES: ABSTENTIONS: ABSENCES: Ray
7.Review of Rules for Acceptable Use of Wireless Internet (NBPL 11)Staff recommends that the Board of Library Trustees review and approverecommended revisions to the Rules for Acceptable Use of Wireless InternetConnections.
Chair Watkins reported that only non-substantive revisions were made to NBPL 11. The Board had no comments or questions. The public had no comment.
Motion made by Board Member Glabman, seconded by Secretary Kost, and carried (4-0-0-1) to approve NBPL 11 as revised.
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Board of Library Trustees Meeting Minutes January 19, 2021
Page 3 AYES: Watkins, Coulter, Kost, Glabman
NOES: ABSTENTIONS: ABSENCES: Ray 8. Review Holidays/Meeting Schedule Staff requests that the Board of Library Trustees review the 2021 meeting
schedule.
Library Services Director Tim Hetherton stated that staff provides the Holiday and BLT
meeting schedule once annually. The BLT will meet on the 3rd Monday of every month except for January and February due to holidays. The Holiday Schedule for library hours will be discussed in July. The Board had no questions or comments on the schedule. The public had no comment. Motion made by Vice Chair Coulter, seconded by Secretary Kost, and carried (4-0-0-1) to approve the 2021 meeting schedule. AYES: Watkins, Coulter, Kost, Glabman NOES: ABSTENTIONS: ABSENCES: Ray 9. Newport Beach Public Library eBranch Review
Staff will provide an update and review of the Library eBranch. Chair Watkins commended Adult Services Coordinator Rebecca Lightfoot on her
explanation of the anatomy of the eBranch division. Adult Services Coordinator Lightfoot explained the eBranch component of the website is the umbrella for everything that patrons can access from home any time of the day or night and regardless of branch
closings. There are four components. First there are databases for research. Second there are downloadable e-books and audio books through the Libby app, which have become increasingly popular during COVID-19 closures. Third are streaming magazines. She reported Overdrive purchased RB Digital, which was one of their magazine providers and RB Digital will be integrated into Overdrive. Flipster is a different collection with additional magazines. Fourth is streaming video, which is done predominately through Canopy Kanopy with a small selection of content on Overdrive. Adult Services Coordinator Lightfoot explained that the new addition to eBranch was virtual programming. The Programming Library Assistant, Terry Sanchez, was instrumental working with previous performers and authors to obtain rights to post pre-
recorded programs and to arrange for the upcoming Sunday Musicales series. Board Member Glabman inquired about the use and cost of the magazine services. Adult
Services Coordinator Lightfoot stated that RB Digital had over 3,500 magazines. The usage data was included in handwritten Page 17. In 2020 54,488 magazines were checked out through RB Digital, up from 26,226 in 2019. Flipster is a much more limited
service, with maybe 20 to 30 magazines available. The Library spent $32,000 combined for both Flipster and RB Digital or about 16,000 each.
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Chair Watkins commended the memo Adult Services Coordinator Lightfoot prepared. He stated staff reviews the contracts annually and he was sure they would look at if the City was getting the best value for its $15,000 or $16,000 with Flipster as it is with RB Digital. The public had no comment. The Board received and filed the eBranch Review report. 10. Lecture Hall Update Trustee Ray will report on activities related to the Library Lecture Hall project. Chair Watkins shared that on December 22, 2020, Library Services Director Hetherton made the slide deck on the new Lecture Hall available. On January 12, 2021, the Ad Hoc
Memorandum of Understanding (MOU) Committee held an introductory preliminary meeting. The Lecture Hall Committee is making progress and has asked the Council to provide an update on time frame and funding prior to its January 30, 2021 meeting.
The public had no comment. The Board received and filed the Lecture Hall update. 11. COVID-19 Update Staff will update the Trustees on the Library’s activities during the COVID-19 pandemic. Library Services Director Hetherton reported they were still providing the grab and go service. Central Library is at 20% capacity for the public with the three branch locations open for curbside business. Public computers are available to patrons at the Central Library for an hour at a time. There is a day porter spot cleaning from 9:00 a.m. to 6:00 p.m. daily. Attendance is low at about 230 people per day. The Civic Center closed due to a spike in cases, so City Hall is closed, but there is a pickup and drop off for permits. All staff and the public are asked to use masks and social distance.
The public had no comment. The Board received and filed the COVID-19 Update. 12. Library Services Report of Library issues regarding services, patrons and staff.
Library Services Director Hetherton reported that staff was engaged in maintenance and other behind the scenes activities. He presented the signature block logo that the new Marketing Specialist, Maria Nicklin, created. They held interviews for a full time Cultural Arts and Programming Assistant. The public had no comment. The Board received and filed the Library Services Report. B. Monthly Reports 13. Library Foundation Liaison Reports A. Library Foundation Board – Report on the most recent activities. Chair Watkins shared that the Foundation had an outstanding Bookmark issue with a tribute to Mr. John Stahr and profiles of former Board of Library Trustees members Karen
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Board of Library Trustees Meeting Minutes January 19, 2021
Page 5 Clark and John Prichard. The Foundation is focused on launching its new virtual Witte and
Library Live series and is focused on ticket sales through its new website. Staff continues to work remotely. The public had no comment. The Board received and filed the Library Foundation Board report. B. Library Live Lectures Committee – Report on the most recent activities. Board Member Glabman reported the lectures for the season are listed in Bookmark. There is interest and submissions for the upcoming season and the Committee is reading the books in preparation to vote on the speakers.
The public had no comment. The Board received and filed the Library Live Lectures Committee report.
C. Witte Lectures Committee – Report on the most recent activities.
Secretary Kost stated they had the first Witte Lecture on January 15, 2021th with Samin Nosrat. There were 267 ticket sales. Chair Watkins thought the introduction was great and the program was fine. Secretary Kost indicated the committee was working out the kinks
and were pleased with the first lecture of the series. There are 70 tickets already purchased for P.J. O’Rourke on February 19, 2021 and about 60 for the next two speakers. The public had no comment. The Board received and filed the Witte Lectures Committee report. 14. Friends of the Library Liaison Report Trustee update on the most recent activities. Vice Chair Coulter explained there was no December or January Friends of the Library meeting, but that they are busy collecting books and CDs Monday to Saturday 10:30 a.m.
to 12:00 p.m. The sales are held in the Friends Room and they have tried various marketing approaches to lure business. In December they made $13,256 including cash sales, credit, Amazon sales, and memberships.
The public had no comment. The Board received and filed the Friends of the Library Liaison report.
15. Literacy Services Liaison Report Trustee update on the most recent activities. Chair Watkins reported the Advisory Board for the Newport/Mesa ProLiteracy is now fully staffed and met on January 12, 2021. On February 20, 2021 there will be a virtual fundraiser with Lilly King, author of Writers & Lovers. The autographed book is available for purchase on the Newport/Mesa ProLiteracy website for $17. Chair Watkins also thanked Library Services Director Hetherton for circulating the Career Online High School graduation, which was very inspiring. Finally, Pacific Life gave a $5,000 grant to the program.
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Page 6 Board Member Glabman thanked Library Services Director Hetherton for sending out the
graduation video. The public had no comment. The Board received and filed the Literacy Services Liaison Report. VII. PUBLIC COMMENTS ON NON-AGENDA ITEMS None. VIII. BOARD OF LIBRARY TRUSTEES ANNOUNCEMENTS OR MATTERS WHICH MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION, ACTION OR REPORT (NON-DISCUSSION ITEM) Chair Watkins announced the next meeting would be February 16, 2021, at 5:00 p.m. due
to the President’s Day holiday. The Planning Session for City Council will be held virtually on Saturday, January 30, 2021 from 9:00 a.m. to 12:00 p.m. Chair Watkins hopes to speak to the Council regarding the Library Lecture Hall and the Balboa Branch Empire and Fire
Station replacement. IX. ADJOURNMENT – 5:44 P.M.
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DRAFT
CITY OF NEWPORT BEACH Board of Library Trustees Newport Beach City Hall (via Zoom) 100 Civic Center Drive, Newport Beach, CA 92660 Meeting Minutes Tuesday, February 16, 2021 – 5:00 p.m. I. CALL MEETING TO ORDER – Chair Watkins called the meeting to order at 5:00 P.M. II. ROLL CALL – Roll Call by Administrative Support Specialist Francine Jacome Trustees Present: Chair Paul Watkins, Secretary Kurt Kost, Board Member Janet Ray Trustees Absent: Vice Chair Douglas Coulter, Board Member Barbara Glabman Staff Present: Tim Hetherton, Library Services Director Francine Jacome, Administrative Support Specialist
Melissa Hartson, Acting Library Services Manager/Circulation and Technical Processing Coordinator Debbie Walker, Youth and Branch Services Coordinator
Staff Absent: Rebecca Lightfoot, Adult Services Coordinator III. PLEDGE OF ALLEGIANCE – Board Member Ray IV. NOTICE TO THE PUBLIC V. CONSENT CALENDAR A. Consent Calendar Items 1. Minutes of the January 19, 2021 Board of Library Trustees Meeting Board Member Ray noted her absence from the January meeting required her to abstain
from voting on the Minutes. On the advice of Library Services Director Tim Hetherton, the Board deferred the Approval of Minutes to the March 15, 2021 meeting. Chair Watkins stated he had changes to address at that time.
INTRODUCTION – Library Services Director Hetherton introduced new Cultural Arts Assistant Camille Escareal-Garcia. Cultural Arts Assistant Escareal-Garcia stated her
excitement for the position and thanked the Board for their welcome. 2. Patron Comments Monthly review of evaluations of library services through suggestions and requests received from customers. 3. Library Activities Monthly update of library events, services and statistics.
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4.Expenditure Status Report
Monthly expenditure status of the library's operating expenses, services, salaries,and benefits by department.
5.Board of Library Trustees Monitoring ListList of agenda items and dates for monthly review of projects by the Board ofLibrary Trustees.
There were no public comments on the Consent Calendar.
Motion made by Board Member Ray, seconded by Secretary Kost, and carried (3-0-0-2) to approve Items 2 through 5 of the Consent Calendar.
AYES: Watkins, Kost, Ray NOES:
ABSTENTIONS: ABSENCES: Coulter, Glabman
VI.CURRENT BUSINESS
A.Items for Review
6.Display and Distribution of Materials Policy (NBPL 8)Staff recommends that the Board of Library Trustees review and amend NBPL 8,
Display and Distribution of Materials in Library.
Chair Watkins indicated there were minor non-substantive revisions to NBPL 8.
Library Services Director Hetherton stated that was correct, reviewed the minor changes in wording as indicated in the redline document.
The Board had no further input and the public had no comment.
Motion made by Secretary Kost, seconded by Board Member Ray, and carried (3-0-0-2) to approve NBPL 8 as revised.
AYES: Watkins, Kost, Ray NOES:
ABSTENTIONS: ABSENCES: Coulter, Glabman
7.Annual Budget – Preliminary ReviewStaff requests that the Board review and approve the preliminary Library budgetfor Fiscal Year 2021/2022.
Acting Library Services Manager/Circulation and Technical Processing Coordinator Melissa Hartson stated the proposed budget was prepared according to the City’s directive to remain flat. There were no program enhancement requests. Acting Library Services Manager/Circulation and Technical Processing Coordinator Hartson, Library Services
Director Hetherton, the City Manager, and Finance staff met on February 11, 2021 and all
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Board of Library Trustees Meeting Minutes February 16, 2021
Page 3 were pleased with the proposed budget. With respect to the salary and benefits numbers
an increase to $6,231,411 is expected and that brings the Library budget total to $9,459,513. Acting Library Services Manager/Circulation and Technical Processing Coordinator Hartson presented the revenue projection under a full reopening. She noted that the Library does not sell maps and publications, but it does sell supplies at the reference desk which are reflected under the “sale of maps and publications” line. The Library currently does not have a one-day DVD and Blu-ray collection to rent as the studios have been releasing new content direct to streaming. As studios begin to release new DVDs and Blu-rays the Library will add them and generate revenue. Library fines have decreased, which was expected under the new automatic renewal system and appreciated by patrons.
Some circulation numbers are down and that also contributes to lower fine revenue. Acting Library Services Manager/Circulation and Technical Processing Coordinator
Hartson stated she will bring the final budget to the Board in April and welcomed questions. In response to Board Member Ray’s question Acting Library Services Manager/Circulation
and Technical Processing Coordinator Hartson had no projection regarding passports. As the Library opens more services it will look to reopen passport services as well. All agents have been recertified and are ready for reopening. The revenue projection listed begins in July 2021. Staff is preparing and getting materials ready for reopening, but some things are on hold due to the pandemic. For example, the notaries cannot be certified yet because there is no in person training. In response to Secretary Kost, Acting Library Services Manager/Circulation and Technical Processing Coordinator Hartson advised that the passport room was not yet stocked, and that staff is working on gift shop logistics. The Library still has the passport services equipment from the previous room.
Board Member Ray stressed the need to be prepared for a passport rush with vaccinations opening the possibility of travel.
In response to Chair Watkins’ question Library Services Director Hetherton stressed that he hoped for a full reopening of the Central Library and the branches by July 1, 2021.
In reply to Chair Watkins’ inquiry Acting Library Services Manager/Circulation and Technical Processing Coordinator Hartson indicated that the approximate $167,000 addition to the budget represented the increased employee costs and that all staff except management are part of the City Employee’s Association. The Board had no further comments or questions, so Chair Watkins called for public comment. Newport Beach resident Jim Mosher thanked Acting Library Services Manager/Circulation and Technical Processing Coordinator Hartson for answering the three questions he
submitted in writing. Motion made by Board Member Ray, seconded by Secretary Kost, and carried (3-0-0-2)
to approve the Annual Budget – Preliminary Review as submitted.
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AYES: Watkins, Kost, Ray NOES: ABSTENTIONS: ABSENCES: Coulter, Glabman 8. Arts and Culture Update Staff will present the annual report on the activities of the Cultural Arts Division.
Library Services Director Hetherton stated the Cultural Arts staff and the City Arts Commission work together to bring programming to the City. The primary programs are the jury Art Show in June, the Sculpture Exhibition, which is installed in May and opens in June, the Concerts on the Green, which run from June through September, and a variety
of arts lectures, special events, and gallery displays in the Central Library. The public submits their work to the Arts Commission for approval and display in the Central Library as governed by City Council Policy I-11. Due to COVID-19 the Annual Art Exhibition in
June 2020 was canceled. The 2021 Exhibition is tentatively planned and the call for entries went out on February 1. If the event cannot be staged as normal it will follow necessary COVID-19 restrictions. Concerts on the Green in 2020 were also cancelled due to COVID-19 and are tentatively planned for 2021. The annual Concert on the Balboa Peninsula at Marina Park in October 2020 was cancelled due to COVID-19 and staff is hopeful for October 2021. Council Policy I-10 provides funds to the City Arts Commission for Cultural Arts Grants for
the benefit of Newport Beach residents. In 2019 the Grants were awarded to Balboa Island Improvement Association, Baroque Music Festival, Chuck Jones Center for Creativity, Kontrapunktus, Laguna Playhouse, Newport Elementary School Foundation, Pacific Symphony, Philharmonic Society of Orange County, and South Coast Repertory. The organizations provided programming free of charge to the community. The City Arts Commission completed its grant program for 2021 on February 11, 2021 and granted out
$25,500 of its $30,000 budget. The budget was reduced in 2021 from $40,000 as a one-time budget savings plan. The City Arts Commission also recommends to Council the sculptures for exhibition in Civic Center Park. The process includes a call for entries and a public survey. Council approved the Phase VI recommendations on February 9, 2021. The installation is scheduled for May and the Exhibition will open June 2021. The City Arts Commission secured a state grant to fully fund Phases V and VI. The program is popular and highlights public art. At the suggestion of former City Arts Commissioner and now Board Member Barbara Glabman to encourage public awareness, the City Arts Commission sponsored a photography contest of the Exhibition with prizes awarded.
The City Arts Commission has a dedicated support group, The Newport Beach Arts Foundation (NBAF). In December 2020 NBAF gifted $33,450 in support of City Arts
Commission programming. Board Member Ray was pleased the City Arts Commission work and the $30,000 in
grants.
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Page 5 Chair Watkins was impressed with the number of programs, activities, and grants. He
thanked Library Services Director Hetherton for the report and opened the public comments. Newport Beach Resident Jim Mosher stated he believed that some of the arts and culture activities in the Friends Room was initiated by Library staff independent of the City Arts Commission. In response to Jim Mosher’s question Library Services Director Hetherton explained that the monthly Sunday Musicales are funded by The Friends of the Library. The Board received and filed the Arts and Culture Update Report.
9. Lecture Hall Update Trustee Ray will report on activities related to the Library Lecture Hall project.
Board Member Ray reported the Library Lecture Hall Design Committee met on February 3, 2021, the agenda and minutes are on the City website. The Committee is well advanced
into completing the design development phase and the next step is a detailed cost estimate. The Committee is working to finalize the Avocado Avenue elevation. The Committee was formed in 2019 and Board Member Ray is please with its progress. In response to Secretary Kost’s questions Board Member Ray stated she did not have a date for funding and Library Services Director Hetherton explained Council deferred the lecture hall construction until Fiscal Year 2021/2022, but they are proceeding with the design phase. The Lecture Hall Committee will make a recommendation to Council on design, but the project will not start until 2021/2022. Board Member Ray added that there will also be fundraising efforts prior to construction.
Newport Beach resident Jim Mosher thought that in January the Public Works Department said they were not putting the Lecture Hall into the 2021/2022 Budget.
Chair Watkins stated that he recalled Capital Improvement Projects (CIP) including the Lecture Hall would be deferred until July 1, 2022 at the earliest. Therefore, the January 2022 planning session of Council would consider affirming the Lecture Hall for July 1,
2022. Library Services Director Hetherton admitted he was confused and that he went by the PowerPoint of the list of deferred CIP projects and that said 2021/2022. Chair Watkins said that the Lecture Hall would not move forward this year, but that there was a lot of work to be done. He thanked Board Member Ray for the report and commended the Committee’s work. The Board received and filed the Lecture Hall Update report.
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Page 6 10. COVID-19 Update
Staff will update the Trustees Library operations during COVID-19 restrictions. Library Services Director Hetherton reported that in January the State of California lifted the stay-at-home order. The County remains at the purple tier and the Library is at 25% capacity. Patrons can consume food and drink in the building, but masks and social distancing are still required. Central Library use remains under capacity and the Library system will continue to follow State and County regulations and look to other libraries for best practices. He noted that Fire Chief Boyles provided positive information on vaccine progress and hoped that library staff, teachers, and educators would have access to the vaccine shortly. He expressed hope for normalcy and asked to entertain questions.
The Board and public had no comment. The Board received and filed the COVID-19 Update. 11. Library Services Report of Library issues regarding services, patrons, and staff.
Library Services Director Hetherton reported that staff has a Balboa site walk planned with Public Works in early March. The Board will receive a full report at the March meeting. The Library Department is pleased to welcome new Cultural Arts Assistant Camille Escareal-Garcia. There is a Witte Lecture with P.J. O’Rourke on February 19, 2021. Newport/Mesa ProLiteracy is hosting a happy hour with Lilly King on February 20, 2021. The next Trustees Meeting is March 15, 2021 and might be held in Council Chambers. In response to Secretary Kost’s question Library Services Director Hetherton said he was waiting for the Newport Beach Public Library Foundation (NBPLF) to announce Meg Linton’s departure, but she is leaving on February 28, 2021. Kunga Wangmo-Upshaw will be the Interim Director during the search for Meg Linton’s replacement. Ms. Linton did a
lot with the Foundations website and other infrastructure during her two-year tenure. The public had no comment. The Board received and filed the Library Services Report.
B. Monthly Reports 12. Library Foundation Liaison Reports A. Library Foundation Board – Report on the most recent activities.
Board Member Ray was unable to attend the last meeting, but asked Nancy Dahlfors for a report. The Stories from the Sea resumed after the holiday break and they are moving forward with interviews. The Foundation also met with the Lecture Hall designer to discuss the Avocado elevation and design. Board Member Ray expects a public announcement shortly regarding Meg Linton’s resignation.
The Board and public had no comment. B. Library Live Lectures Committee – Report on the most recent activities.
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Board of Library Trustees Meeting Minutes February 16, 2021
Page 7 Library Services Director Hetherton stated that Board Member Glabman advised him there
was nothing to report. The public had no comment. C. Witte Lectures Committee – Report on the most recent activities. Secretary Kost reported the first lecture on January 15, 2021 with Samin Nosrat and it went well. There were 75 tickets sold and 267 households watched the event. There are 73 tickets purchased for P.J. O’Rourke on February 19, 2021 with more expected. Feedback has been good and there are tickets purchased for future lectures. The Committee is working on the 2022 calendar and preparing for either in person or Zoom
lectures. There is also a possibility of adding a fifth event to the current series. Patty Conover, Vice President of Community Relations at Bank of America is a new member of the Committee.
The public had no comment. The Board received and filed the Witte Lectures Committee report.
13. Friends of the Library Liaison Report Trustee update on the most recent activities. Vice Chair Coulter sent notes to Chair Watkins who reported the January total receipts by the Friends of the Library were $12,500. There are currently 712 members of the Friends of the Library engaged in promoting the store and raising funds. Secretary Kost commended the Friends of the Library on their work. The public had no comment.
14. Literacy Services Liaison Report Trustee update on the most recent activities.
Chair Watkins reported as the ProLiteracy liaison. The last solicitation resulted in approximately $10,500. On February 20, 2021 at 5:00 p.m. there is a happy hour with Lilly
King, author of Writers & Lovers. There are about 175 people registered for the program. Chair Watkins read the book, found it to be interesting, and submitted questions to the interviewer. A new Career Online High School student began last week, and another is about 85% complete toward graduation. Chair Watkins read a paragraph from Marla Jo Fischer’s February 10, 2021 humor column in the Register and announced her happy hour on April 24, 2021. The public had no comment. The Board received and filed the Literacy Services Liaison Report. VII. PUBLIC COMMENTS ON NON-AGENDA ITEMS None.
17
Board of Library Trustees Meeting Minutes February 16, 2021
Page 8 VIII. BOARD OF LIBRARY TRUSTEES ANNOUNCEMENTS OR MATTERS WHICH MEMBERS WOULD LIKE PLACED ON A FUTURE AGENDA FOR DISCUSSION, ACTION OR REPORT (NON-DISCUSSION ITEM) Secretary Kost reminded the Board of the P.J. O’Rourke lecture on February 19, 2021. The invitation says the program starts at 6:00 p.m., but the performance is scheduled for 6:19 p.m. Chair Watkins announced the next meeting would be March 15, 2021, at 5:00 p.m. and might be held in Council Chambers. IX. ADJOURNMENT – 5:59 P.M.
18
FEBRUARY 2021Comment #Date ReceivedSource of CommentStaff MemberStaff Member TitleDate Responded to Patron 12/1/2021EmailRebecca LightfootAdult Services Coordinator2/1/202122/1/2021EmailRebecca LightfootAdult Services Coordinator2/1/202132/9/2021EmailRebecca LightfootAdult Services Coordinator2/9/202142/19/2021EmailDebbie WalkerBranch & Youth Services Coordinator2/19/2021Are any of the branches accepting used books at this time?I’ve copied information from the Friends website regarding book donations and included it below. Bookstore donations will be accepted from 10:30 am until noon, Monday through Saturday, in the Bamboo Courtyard at the Central Library.1. All donations must be in small or medium size boxes.2.Maximum of 4 boxes may be dropped off at any one time.3. All books need to be in better condition. Books should be clean with no tears,foxing, broken spines, missing pages, etc.4. Fiction & non-fiction should preferably be from the last 6-10 years except forclassics and history.5 We do take CDs & DVDs.6. We do not accept:•Encyclopedias unless they're 100 years old.• Time/Life books• Reader's Digest condensed books• Medical books, health books, law books, and travel books older than 8 years.• VHS or cassette tapes.If you have questions, email us at nblibfriend@gmail.com. PLEASE do not drop offdonations at any other time. They will not be accepted. A donation receipt will beprovided if desired. Thank you for your support! We could not make our substantialgifts to the Library without your donations. Hope this information helps.NEWPORT BEACH PUBLIC LIBRARY PATRON COMMENTSCommentResponseWill you be having any book sales in the near future? Thanks. While the Friends of the Library aren’t currently planning one of their big sales, they are open Monday through Saturday from 10:30 until 3 in the Friends Room off the Bamboo Courtyard at the Central Library. There is more information here on the website: https://www.newportbeachlibrary.org/about/friends-of-the-library. I hope that helps! Please let me know if you have any other questions. Thank you.Do you have tutors who help with Algebra for adults? I have a resident who is attending adult school and is looking for a free tutor to help her with math.While we don’t have any tutors, we do subscribe to a database called “Brainfuse Job/Now & Vet/Now”, which, despite its name, offers a wide variety of learning tools for students of all ages including live tutor help. This database is free to use with your Newport Beach Public Library card. Navigate to the “Databases” page on our website. Under “Job Seekers” click on the link for the “Brainfuse” database: https://www.newportbeachlibrary.org/ebranch/databases. Once you’ve entered your library card number scroll down to the bottom of the page. There is a section called “Tools for Learners”. Click on “Learn Now” and open up the “High School” lessons. They have sections for Pre-Algebra, Algebra I, and Algebra II. There is also a button at the top to click for Live Help. I hope that helps! Please let me know if you have any other questions. Thank you.I would like to borrow any CDs available by the following artists: Cal Tjader / Earl Klugh / Diana Krall / Vince Guaraldi. Any CDs will do. Please tell me the best way to fulfill my request. My best pickup location is the library on the Peninsula - Balboa Blvd. & Island. Thank you.You can use our online catalog to search for and place holds on CDs: https://nb.ent.sirsi.net/client/en_US/default/?#. You can also call the reference desk at 949-717-3800, option 2, and a librarian would be happy to assist you with choosing some CDs and placing holds. The Balboa library is open Monday through Saturday from 9 a.m. to 6 p.m. for curbside service. Once you are notified that your items are ready for you to pick up at Balboa, you can head over to the library. Call the number on the sign out front. Please have your library card number ready. Staff will check your items out and bring them out to the table where you can pick them up. I hope that helps! Please let me know if you have any other questions. Thank you.19
FEBRUARY 2021Comment #Date ReceivedSource of CommentStaff MemberStaff Member TitleDate Responded to Patron NEWPORT BEACH PUBLIC LIBRARY PATRON COMMENTSCommentResponse52/19/2021EmailMelissa HartsonLibrary Services Manager, Acting2/19/202162/22/2021EmailMelissa HartsonLibrary Services Manager, Acting2/22/202172/27/2021EmailDebbie WalkerBranch & Youth Services Coordinator3/1/2021I have some really old law books (case books). Do you accept these? (Some places accept old books for decorating purposes, e.g.). Thank you! I have included a portion of the page from the Friends of the Library website which outlines items they do not except. They do not take law books older than 8 years. I would encourage you to email them at the address below though if you need more information regarding their policies.We do not accept:• Encyclopedias unless they're 100 years old.• Time/Life books• Reader's Digest condensed books• Medical books, health books, law books, and travel books older than 8 years.• VHS or cassette tapes.If you have questions, email us at nblibfriend@gmail.com. Hope this information willbe helpful to you.I am enrolled in a library science class because I am interested in this field. If I may have a moment of your time, I would like to know more about the duties and responsibilities of library staff, challenges they face, what an average day looks like, and about how they go about promoting the ALA's code of ethics and ensuring all patrons have access to information and that their search for knowledge is confidential. I look forward to hearing from you!There are a variety of duties the Library Staff are responsible for carrying out. Staff work to serve the community. They issue library cards, check materials in and out, provide answers to reference questions, offer instruction in using library resources, maintain the Library’s collection, and create programming. With the current pandemic, the Staff have faced the challenge of continuing to provide these services in a safe environment. Staff have worked within safety protocols to serve the community in one capacity or another since the beginning of the pandemic. Staff have adapted services at different junctures of the pandemic, initially providing curbside service to re-opening the Central Library with a grab and go service model. Our mission statement, “The Library is the cultural, educational and informational heart of Newport Beach,” sets the tone for making sure patrons have access to information. From our service offerings and programming to our policies, Staff strive to adjust to the ever-changing needs of the community. We have evolved from a repository of information into a place for community gathering where all ages have the means to learn formally and informally, providing technology access and having resources available 24/7. Thank you for your interest in the Library and its Staff.Are we now able to reserve a room and if so, for how many hours? Our son will be visiting and may require a quiet place to work. I assume he will need his own library card to use one of the rooms if they are now available.Based on current State and County guidelines, the Central Library is open for “Grab and Go” services. Currently, there is no seating or tables available inside the library including the use of the Study Rooms. We await updated guidelines from State and County health officials as to when we may expand our offerings. There is a patio outside the second floor entrance with a limited number of tables and chairs available. You may access the Wi-Fi in this area, however there are no power outlets. Thank you for your inquiry. 20
NEWPORT BEACH PUBLIC LIBRARY
To: Board of Library Trustees
From: Tim Hetherton, Library Services Director
Re: Report of Library Activities – March 15, 2021 Meeting
_________________________________________________________________ _
TIM HETHERTON - LIBRARY SERVICES DIRECTOR
"Don't join the book burners... Don't be afraid to go in your library and read every book."
- Dwight D. Eisenhower
Friends Gift Shop/Foundation Passport Office Update
Staff has continued to plan for the opening of the Friends Gift Shop and the Foundation Passport Office.
We are working with City Finance to utilize the City’s reseller’s permit, in order to obtain merchandise at
cost, for resale in the Gift Shop.
We will also order a cash register and slat wall shelving for displaying merchandise in the Gift Shop.
Marketing Specialist Maria Nicklin is working on the branding for the Gift Shop and the Passport Office.
Staff is ordering a new camera for the Passport Office. Staff has asked IT to set up the computers and
the telephones in the space.
Library staff has received notary training but are unable to receive certification because it is an in-person
service. As soon as staff can go off-site for in-person certification, we will be able to offer notary
services through the Passport Office when it opens.
Balboa Branch
Every March, the Balboa Branch report is presented to the Board of Library Trustees. However, last
year’s report was postponed until August 2020 due to restrictions on public gatherings due to COVID-19
and the Board will determine an appropriate date for the 2021 report.
On March 2, in lieu of the replacement of the facility in 2025, I participated in a site walk of the Balboa
Branch and Fire Station with Public Works Director Dave Webb, Fire Chief Jeff Boyles, and Recreation
and Senior Services Director Laura Detweiler. The age and condition of the buildings was noted, as was
the potential for maximizing the use of the expansive lot.
WHEELHOUSE LIST FOR LIBRARY TRUSTEES:
Library Live – Stuart Pally - Terra Flamma: Wildfires at Night
Friday, April 9, 2021 at 6:19pm
Zoom lecture; register at https://nbplfoundation.givecloud.co/stuart-palley
National Library Week Proclamation
Tuesday, April 13, 4 p.m.
City Council Chambers
21
Witte Lecture - Shahzia Sikander
Friday, April 16, 6:19 p.m.
Zoom lecture; register at https://nbplfoundation.givecloud.co/shahzia-sikander
Board of Library Trustees Meeting
Monday, April 19 at 5 p.m.
Site TBD
Newport/Mesa ProLiteracy Happy Hour with author Marla Jo Fisher
Saturday, April 24 at 5 p.m.
Zoom lecture; register at https://www.newportbeachlibrary.org/about/literacy-services
DEBBIE WALKER - BRANCH AND YOUTH SERVICES COORDINATOR
Branches
Curbside service continued at all branch locations. In addition to library materials, tax forms are also
being distributed via curbside when requested.
Youth Services
Valentine Grab & Go kits were a hit and were all distributed by the end of the first week of promotion.
Proving to be just as popular and in-demand were STEAM kits that had a planned distribution from
February 22 through March 5 but were totally gone by February 27. Close to 330 kits were given out in
person or via curbside. The principal of Newport Coast Elementary reached out to me early the last
week of February asking if we might make a video for an online school assembly they were planning that
dealt with the theme of “organization.” This was due by Friday so with very short notice, Liz gamely
volunteered, and we shot a short video for them mid-week. We are hoping to have more outreach
opportunities with the local schools like this one going forward.
Teen Services
YAAC again met virtually with 13 teens participating in the meeting. Programming was again a topic of
discussion and college prep programs continue to be the most requested.
Facilities
JorgensenFM, the real estate management company that conducted the City facilities assessment in
October 2020, is now consolidating all of the information and working with the City in the creation of an
online facility and maintenance plan. As part of their research process, they met with all facility
managers and specialists from each department to further assess the needs for each building. Eddie
Flores and I met with a representative from the company and with Tom Sandefur from Public Works via
Zoom on February 1 to answer questions related to Central Library and the Branches. Interface
returned on February 2 to begin work on the issues they found when they did an in-depth inspection of
the fire alarm system in January. Western Allied began the process of replacing an expansion valve in
the chiller yard that was causing the HVAC system to constantly trip and need to be reset.
Mariners also had a visit from Interface with minor repairs done to the intrusion system and suggestions
for new batteries in the Simplex fire panels.
22
MELISSA HARTSON, CIRCULATION AND TECHNICAL PROCESSING COORDINATOR
Library Budget Review
As stated in a verbal report last month, Library Director, Tim Hetherton and I met with City Manager
Grace Leung and Finance Staff to discuss the Library’s FY 2021-22 budget. After attending the meeting,
the Library anticipates a flat budget for next year with an exception of an increase in salaries and
benefits due to negotiated bargaining unit contracts.
Training
Library Clerk, Autumn Durand began Passport Acceptance Training. Once her training is complete, she
will be certified to process passport applications when we resume services.
ILS Update
I attended the California Libraries SirsiDynix User Group meeting at the beginning of the month.
Presenters covered a wide range of topics such as company updates, product development, and
improving system performance.
REBECCA LIGHTFOOT, ADULT SERVICES COORDINATOR
Programming
Library Assistant Chris Hennigan is partnering with Librarian Liz Aaron to plan a poetry party in April.
On February 25 the library kicked off the first class in the new live virtual genealogy series titled
“Genealogy Uncovered.” This is a six-class series that takes place every other Thursday through May 6.
Marketing
Marketing Specialist Maria Nicklin has been participating in City communications meetings. She updated
Children’s Library card forms. She has been developing a Social Media strategy and working with the rest
of Web Team on refreshing the website’s layout and color scheme.
Beanstack
The library is getting ready to offer popular reading app Beanstack to our patrons. Beanstack was made
possible by a grant from the California Library Association in partnership with the California State
Library. Adult Services Coordinator Rebecca Lightfoot, CdM Branch Librarian Annika Helmuth, Librarian II
Nadia Dallstream, and Marketing Specialist Maria Nicklin have been working with Beanstack to design
the app and set up the patron user experience. Beanstack is set to go live March 29.
23
JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN
2020 2020 2020 2020 2020 2020 2021 2021 2021 2021 2021 2021
Tracked by #searches
A to Z Databases 517 1252 1581 2455 1997 6449 4541 3098 21890
Ancestry 2366 5105 3777 1812 1145 110 886 1133 16334
AskART 32 14 19 26 9 23 157 34 314
Brainfuse JobNow/VetNow ** ** ** 29 39 234 165 140 607
Britannica School Edition 37 0 0 99 0 87 39 63 325
Facts on File Ancient History 4 0 15 5 1 12 0 9 46
Gale Archives Unbound 3066 876 11169 14235 3270 1095 3504 443 37658
Gale Directory Library 9 1 19 29 37 1 7 3 106
Gale in Context: Biography 39 44 19 16 39 1 19 15 192
Gale in Context: Elementary 509102 5108 85
Gale in Context: Opposing View 46 69 74 65 1679 288 300 36 2557
Gale Literature Resource Center 48 49 34 50 40 3 75 46 345
Gale Virtual Reference Library 127 31 19 40 194 25 55 26 517
HeritageQuest 2396 2792 2820 3924 2637 97 4247 4179 23092
Legal Information Ref Center 9 23 15 29 24 25 21 74 220
National Geographic 26 18 12 18 14 58 12 22 180
National Geographic Kids 24 31 6 18 27 35 12 13 166
NewsBank (OC Register) 1411 1609 1237 1276 3074 769 1238 988 11602
NoveList Plus 69 85 55 47 28 4 25 58 371
NoveList K-8 Plus 15 17 20 30 70 19 12 20 203
ProQuest 2568 2280 2709 3677 2748 2748 3281 5774 25785
Proquest eLibrary * * 31 4 22 0 8 17 82
Reference USA Business 903 828 842 561 558 4196 3552 1944 13384
Reference USA Residential 8 40 40 22 34 24 36 30 234
SIRS Discover * * 16 6 0 1 2 5 30
SIRS Issues Researcher * * 12 10 16 6 20 129 193
World Book Online 24 2 65 59 36 25 40 513 764
Tracked by #sessions
Gale Presents: Peterson's Test and 29 4202534 32 3424 202
Tracked by #page views
Consumer Reports 3137 3941 3072 2132 3238 2950 2255 20725
CultureGrams 45 81 85 10 179 192 41 31 664
Morningstar 44184 31804 12785 26047 28354 30254 30104 17631 221163
NetAdvantage 6262 4216 5818 9366 8647 7221 5625 12622 59777
RealQuest 72 136 35 99 193 174 222 76 1007
Tumblebooks 160 78 51 111 25 75 24 115 639
Value Line 11076 9740 10629 13068 14503 11068 9745 10907 90736
Tracked by courses
Udemy 1721 2316 2124 2083 1470 1987 5715 7220 24636
Tracked by Hours Used
Rosetta Stone 95.6 97.1 98.63 55.78 63.05 89.93 103 92.95 696.0
Notes:
Testing & Education Ref. Center name changed to Gale Presents: Peterson's Test and Career Prep
*Proquest eLibrary, SIRS Discover, and SIRS Issue Researcher added Sept 2020
***Consumer Reports data not yet available, support ticket sent to ebsco but not yet resolved
**JobNow/VetNow added Oct 2020 from the California State Library, adjusted tracking metric to Database
Useage in March 2021 instead of submissions (usage was not showing up in "submissions"), adjusted
previous months retroactively
Database FY Comparisons YTD
20/21
Opposing Viewpoints database name changed to Gale in Context: Opposing Viewpoints
Biography in Context database name changed to Gale in Context: Biography
Proquest Articles Retrieved 2020-2021
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun AVG.
Business Databases 861 837 888 1376 1009 1095 1339 1411 1102
Newspapers--Current 982 816 829 1121 815 888 958 673 885
Newspapers--Historical 1621 1058 2165 3478 4175 2282 1116 1710 2201
Magazines 17 30 49 38 40 44 47 2853 390
24
NBPL Website Usage 2020-2021
Metric July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Average Total
Total Users 29721 33169 33247 36204 33638 34090 45379 34336 34973 279784
New Users 25824 27006 26917 30022 28399 28786 40305 28989 29531 236248
Sessions 73936 72313 71550 71518 64528 64372 79282 64655 70269 562154
Pageviews 289912 299267 283384 257889 228504 224847 258484 225790 258510 2068077
Sessions Per User 2.49 2.18 2.15 1.98 1.92 1.89 1.75 1.88 2.03 --
Pages Per Session 3.92 4.14 3.96 3.61 3.54 3.49 3.26 3.49 3.68 --
Avg. Session Dur. (min)3.37 3.27 3.07 2.82 2.70 2.60 2.42 2.70 2.87 --
Bounce Rate (%)45.83 49.01 49.11 51.97 53.67 54.58 59.52 54.89 52.32 --
Cassie Wireless (Spot) Total Number of Sessions 2020-2021
Location July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Average Total
Balboa 136 142 103 142 104 94 128 78 116 927
CdM 31 23 7 4 10 13 12 7 13 107
Mariners 377 440 412 553 468 470 601 473 474 3794
Central 825 1252 1497 2421 1747 1609 1644 1645 1580 12640
Total 1369 1857 2019 3120 2329 2186 2385 2203 2184 17468
Cassie Wireless (Spot) Total Length of Sessions (min) 2020-2021
Location July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Average Total
Balboa 6934 6878 5737 6890 5244 5181 6588 3872 5916 47324
CdM 1323 1127 305 173 331 597 549 282 586 4687
Mariners 17988 20663 20004 27269 23019 23218 30131 23587 23235 185879
Central 40969 64316 75610 119221 86190 78577 81968 82501 78669 629352
Total 67214 92984 101656 153553 114784 107573 119236 110242 108405 867242
Cassie Wireless (Spot) Average Length Per Session (min) 2020-2021
Location July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Average Total
Balboa 50.99 48.44 55.70 48.52 50.42 55.12 51.47 49.64 51.05 --
CdM 42.68 49.00 43.57 43.25 33.10 45.92 45.75 40.29 43.80 --
Mariners 47.71 46.96 48.55 49.31 49.19 49.40 50.13 49.87 48.99 --
Central 49.66 51.37 50.51 49.24 49.34 48.84 49.86 50.15 49.79 --
Total 49.10 50.07 50.35 49.22 49.28 49.21 49.99 50.04 49.65 --
25
FEB 21 YTD 20/21 YTD 19/20
BALBOA 1,714 19,444 39,730
CDM*1,775 17,812 24,304
MARINERS 11,101 102,102 187,651
CENTRAL 53,479 369,857 502,778
eBooks 8,293 66,408 52,023
eMagazines^1,880 40,896 25,129
eAudiobooks 5,337 41,748 37,943
Streaming Films 729 6,211 6,009
TOTAL 84,308 664,478 875,567
updated to include overdrive films
MAR 20 73,260
APR 20 33,521
MAY 20 40,579
JUN 20 61,599
JUL 20 72,257
AUG 20 67,117
SEP 20 74,956
OCT 20 90,927
NOV 20 89,669
DEC 20 93,538
JAN 21 91,706
FEB 21 84,308
TOTAL 873,437
* Corona del Mar Branch Library was closed for reconstruction from April 2018 to July 2019.
^ Excludes 2/1/21-2/10/21 data as a result of RBDigital migration to OverDrive.
12 Month Comparison
NEWPORT BEACH PUBLIC LIBRARY - FEBRUARY 2021
CIRCULATION
COVID-19 CLOSURE 3/16/20+ WITH CURBSIDE SERVICE; CENTRAL REOPENED 9/21/20; IN-PERSON PROGRAMS CANCELED 3/12/20+
BALBOA
CDM*
MARINERS
CENTRAL
eBooks
eMagazines^
eAudiobooks
Streaming Films
0
20,000
40,000
60,000
80,000
100,000
120,000
MAR 20 APR 20 MAY 20 JUN 20 JUL 20 AUG 20 SEP 20 OCT 20 NOV 20 DEC 20 JAN 21 FEB 21
1,588,822 1,582,953
1,582,914 1,598,265
1,610,818
1,529,391
1,464,640
1,424,594
1,376,041
1,084,2061,000,000
1,125,000
1,250,000
1,375,000
1,500,000
1,625,000
1,750,000
FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 FY 19/20
CIRCULATION
26
FEB 21 YTD 20/21 YTD 19/20
BALBOA^221 2,243 3,496
CDM*^167 1,943 6,018
MARINERS`1,345 12,334 23,904
CENTRAL`4,338 32,123 78,148
TOTAL 6,071 48,643 111,566
12 Month Comparison
MAR 20 7,816
APR 20 2,708
MAY 20 3,510
JUN 20 5,845
JUL 20 6,396
AUG 20 5,116
SEP 20 5,954
OCT 20 7,273
NOV 20 6,899
DEC 20 4,999
JAN 21 5,935
FEB 21 6,071
TOTAL 68,522
* Corona del Mar Branch Library was closed for reconstruction from April 2018 to July 2019.
^ Includes reference and curbside phone calls.
` Includes reference and curbside phone calls, reference and curbside emails, and in-person reference transactions.
NEWPORT BEACH PUBLIC LIBRARY - FEBRUARY 2021
REFERENCE
COVID-19 CLOSURE 3/16/20+ WITH CURBSIDE SERVICE; CENTRAL REOPENED 9/21/20; IN-PERSON PROGRAMS CANCELED 3/12/20+
BALBOA^
CDM*^
MARINERS`
CENTRAL`
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
10,000
MAR 20 APR 20 MAY 20 JUN 20 JUL 20 AUG 20 SEP 20 OCT 20 NOV 20 DEC 20 JAN 21 FEB 21
199,880 191,567
184,260 190,391
168,496
162,510
157,149
156,521 163,392
131,445120,000
140,000
160,000
180,000
200,000
220,000
FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 FY 19/20
REFERENCE
27
FEB 21 YTD 20/21 YTD 19/20
BALBOA^254 2,245 26,406
CDM*^234 2,292 29,551
MARINERS^1,710 14,301 156,183
CENTRAL^`5,013 39,305 381,422
TOTAL 7,211 58,143 593,562
12 Month Comparison
MAR 20 32,436
APR 20 237
MAY 20 3,573
JUN 20 6,264
JUL 20 4,225
AUG 20 5,634
SEP 20 4,650
OCT 20 7,483
NOV 20 10,639
DEC 20 7,198
JAN 21 11,103
FEB 21 7,211
TOTAL 100,653
* Corona del Mar Branch Library was closed for reconstruction from April 2018 to July 2019.
^ Includes curbside pickups.
` Excludes walk-ins from 9/21/20 to 9/30/20.
NEWPORT BEACH PUBLIC LIBRARY - FEBRUARY 2021
PATRONS SERVED IN LIBRARY
COVID-19 CLOSURE 3/16/20+ WITH CURBSIDE SERVICE; CENTRAL REOPENED 9/21/20; IN-PERSON PROGRAMS CANCELED 3/12/20+
BALBOA^
CDM*^
MARINERS^
CENTRAL^`
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
MAR 20 APR 20 MAY 20 JUN 20 JUL 20 AUG 20 SEP 20 OCT 20 NOV 20 DEC 20 JAN 21 FEB 21
1,258,902
1,131,330
1,074,933
1,399,841
1,256,238
1,209,719
1,102,106
1,158,344 935,953
636,072500,000
750,000
1,000,000
1,250,000
1,500,000
FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 FY 19/20
PATRONS SERVED IN LIBRARY
28
FEB 21 YTD 20/21 YTD 19/20
BALBOA^35 245 961
CDM*^22 220 3,911
MARINERS^217 1,028 8,367
CENTRAL^4,475 36,005 40,931
TOTAL 4,749 37,498 54,170
12 Month Comparison
MAR 20 2,664
APR 20 3,501
MAY 20 4,732
JUN 20 3,011
JUL 20 4,952
AUG 20 4,551
SEP 20 5,080
OCT 20 4,833
NOV 20 4,065
DEC 20 4,258
JAN 21 5,010
FEB 21 4,749
TOTAL 51,406
* Corona del Mar Branch Library was closed for reconstruction from April 2018 to July 2019.
^ Includes live virtual program attendance, recorded program views, and/or self-directed program participation.
PROGRAM ATTENDANCE
NEWPORT BEACH PUBLIC LIBRARY - FEBRUARY 2021
COVID-19 CLOSURE 3/16/20+ WITH CURBSIDE SERVICE; CENTRAL REOPENED 9/21/20; IN-PERSON PROGRAMS CANCELED 3/12/20+
BALBOA^
CDM*^
MARINERS^
CENTRAL^
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
MAR 20 APR 20 MAY 20 JUN 20 JUL 20 AUG 20 SEP 20 OCT 20 NOV 20 DEC 20 JAN 21 FEB 21
53,534
51,570
51,894
49,977
64,473
67,646
69,922
70,430
68,241
68,078
40,000
50,000
60,000
70,000
80,000
FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 FY 19/20
PROGRAM ATTENDANCE
29
LIBRARY EXPENDITURES FY 2020-21
(March 1, 2021)
ACCOUNT DESCRIPTION
ORIGINAL
APPROP
REVISED
BUDGET
YTD
EXPENDED
MONTHLY
EXPENDED
AVAILABLE
BUDGET
I SALARY & BENEFITS
SALARY FULL-TIME REGULAR 2,933,536 2,933,536 1,713,103 222,025 1,220,433
SALARY PART-TIME 1,044,147 1,079,897 427,258 49,861 652,639
BENEFITS 2,086,990 2,224,501 1,424,139 264,424 800,362
SALARY & BENEFITS TOTAL 6,064,673 6,237,934 3,564,500 536,310 2,673,434
II MAINT & OPERATION
PROFESSIONAL SERVICE*164,393 171,535 105,383 25,892 66,152
UTILITIES 271,491 271,491 134,459 29,420 137,032
PROGRAMMING 5,500 7,500 1,110 288 6,390
SUPPLIES**81,970 83,236 22,036 2,627 61,200
LIBRARY MATERIALS 619,740 626,529 496,426 43,589 130,103
FACILITIES MAINTENANCE 184,686 184,871 97,977 5,558 86,894
TRAINING AND TRAVEL 10,681 10,681 556 0 10,125
GENERAL OPERATING EXPENSES***24,202 24,452 7,880 2,622 16,572
PERIPHERALS 5,000 5,000 62 62 4,938
INTERNAL SERVICE FUNDS 1,858,439 1,858,439 1,238,959 154,870 619,480
OFFICE EQUIPMENT 2,000 2,000 979 0 1,021
MAINT & OPERATION TOTAL 3,228,102 3,245,734 2,105,827 264,930 1,139,907
LIBRARY BUDGET TOTAL 9,292,775 9,483,668 5,670,327 801,240 3,813,341
*PROFESSIONAL SERVICES - INCLUDE OUTSIDE PRINTING, JANITORIAL, WINDOW SERVICE
**INCLUDES OFFICE , PROCESSING AND JANITORIAL SUPPLIES
***INCLUDES, ADVERTISING, DUES, EVENT INSURANCE
30
Previous
Agenda Date AGENDA ITEM Scheduled
Agenda Date
Ongoing Ongoing
Ongoing Ongoing
Ongoing Ongoing
Apr 20, 2020 Apr 19, 2021
Apr 20, 2020 Apr 19, 2021
June 15, 2020 May 17, 2021
June 15, 2020 May 17, 2021
June 15, 2020 Jun 21, 2021
Aug 17, 2020 Jun 21, 2021
Jul 20, 2020 Jul 19, 2021
Jul 20, 2020 Jul 19, 2021
Aug 17, 2020 Aug 16, 2021
June 15, 2020 Aug 16, 2021
Sep 21, 2020 Sep 20, 2021
Oct 19, 2020 Oct 18, 2021
Oct 19, 2020 Oct 18, 2021
Nov 16, 2020 Nov 15, 2021
Jan 19, 2021 Jan 18, 2022
Jan 19, 2021 Jan 18, 2022
Feb 16, 2021 Feb 22, 2022
Feb 16, 2021 Feb 22, 2022
Aug 17, 2020 Mar 21, 2022
LAST
REVIEWED POLICY REVIEW
Mar 18, 2019 NBPL 1 Library Use Policy Mar 15, 2021
Apr 23, 2019 NBPL 13 Study Room Policy Apr 19, 2021
Mar 18, 2019 NBPL 4 Children in the Library Policy Jun 21, 2021
Apr 23, 2019 NBPL 14 Friends Meeting Room Aug 16, 2021
Jan 22, 2019 NBPL 10 Laptop/Use Borrowing Policy Dec 20, 2021
Jan 21, 2020 NBPL 3 Library Gift and Donor Policy Jan 18, 2022
Jun 15, 2020 NBPL 12 Circulation Policy Jun 20, 2022
Jul 20, 2020 CC I-1 Library Services Policy (Council Policy I -1)Jul 18, 2022
Aug 17, 2020 NBPL 2 Collection Development Policy Aug 15, 2022
Sep 21, 2020 NBPL 9 Expressive Use Areas Sep 19, 2022
Nov 16, 2020 NBPL 6 Media Lab Use Policy Nov 21, 2022
Nov 16, 2020 NBPL 7 Sound Lab Use Policy Nov 21, 2022
BOARD OF LIBRARY TRUSTEES MONITORING LIST
Lecture Hall Update
Policy Review (See List Below)
Media Lab Update
Information Technology Update
Youth Services Update
Branch Update - Balboa
Literacy Program Update
Performance Review of Library Services Director (Closed Session)
Library Material Selection & Downloadable Services
Marketing Update & Social Networking Update
Financial Report Comparison of Beginning Budget to End of the Year Amended Budget (Every June)
Review Holidays / Meeting Schedule 2021
Annual Budget - Preliminary Review
COVID-19 Update
Adult and Reference Services Update
Arts & Cultural Update
Branch Update - CDM
Election of Board of Library Trustees Officers/Trustee Liaisons
Branch Update - Mariners
Annual Budget - Approval
Proposed Library Closures for Winter Holidays 2021
Newport Beach Public Library eBranch & Database Review
31
RECOMMENDATION:
Staff requests that the Board review and approve the Newport Beach Public Library Use Policy (NBPL 1),
with minor revisions to the introductory paragraph of the policy, and to Item 20, in the list of Prohibited
Activities.
DISCUSSION:
The Library is designed for the use of all members of the public. Patrons are expected to respect the
rights of other patrons and staff members, and to use the Library for its intended purposes.
The Newport Beach Public Library Use Policy (NBPL 1) is a carefully designed, broadly stated, written
guideline to ensure public access to the collections, programs, and resources of the Library. The policy
improves communication with the public, provides the administration and staff with clear direction from
the Board, and provides consistency among Trustees, staff, and the public.
The current policy, which provides a list of prohibited activities, protocol for staff enforcement of the
policy, and an appeal process for patrons, is effective in providing a guideline for providing a safe,
comfortable environment that is conducive to the use of library facilities, resources, and equipment by
the public.
Staff requests that the Board approve an addition to the opening paragraph of the policy, and the
inclusion of specific examples of prohibited activities in Item 20.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
ATTACHMENT A: Newport Beach Public Library Use Policy (NBPL 1)
ATTACHMENT B: Newport Beach Public Library Use Policy (NBPL 1) red-lined
ATTACHMENT C: Newport Beach Public Library Use Policy (NBPL 1) final
TO: BOARD OF LIBRARY TRUSTEES
FROM: Library Services Department
Tim Hetherton, Library Services Director
949-717-3810, thetherton@newportbeachca.gov
PREPARED BY: Tim Hetherton, Library Services Director
TITLE: Review of Newport Beach Public Library Use Policy (NBPL 1)
32
NBPL 1
NBPL Use Policy
The Newport Beach Public Library, consisting of the interior and exterior premises of the Central
Library, Mariners Branch, Balboa Branch, and Corona Del Mar Branch (collectively, “NBPL” or
individually, “Library”), is open to all members of the general public without restriction. Patrons
may remain in the library during posted business hours to use the services and resources provided
they conduct themselves in a lawful, orderly and considerate manner. Patrons who engage in any of
the designated “prohibited activities” listed in this policy will be asked to stop such actions, may be
asked to leave the Library and may be subject to a suspension of Library privileges (all access to
Library including online services requiring card authentication).
A.Prohibited Activities
1.Smoking in NBPL buildings or within one hundred feet (100’) of all entrances;
2.Sleeping;
3.Occupying furniture in a manner that suggests lounging, as evidenced by lying down on the
furniture, or propping feet on chairs, sofas, or tables;
4.Occupying more than one space when other customers need accommodating;
5.Eating or drinking food or beverages in areas where eating and drinking are prohibited;
6.Entering Library without being clothed, including, but not limited to, shirt and shoes;
7.Wearing cleats, skates, rollerblades or other items that could damage Library property;
8.Using electronic devices or other personal equipment that is disruptive to others including
devices (with or without headphones) set at a volume that is audible to others;
9.Interfering with other patrons’ use of the Library or staff's ability to perform their duties
(e.g., making loud noises, blocking pathway, etc.);
10.Soliciting or collecting funds (except for staff's collection of overdue fines, fees, proceeds of
book sales, rentals, and library donations);
11.Bringing animals into the Library, except service animals as specified and in compliance with
the Americans with Disabilities Act;
12.Leaving a child unattended (see Children in the Library Policy);
13.Using restrooms for other than intended purposes;
14.Bringing any containers, packages, briefcases, parcels, wheeled backpacks, book carriers or
bundles into the library which singly or collectively exceed 24”x18”x12”. All items brought
into the Library are subject to inspection;
15.Bringing shopping carts or wheeled conveyances into the Library, with the exception of
wheelchairs and baby strollers/carriages used for the actual transport of a person;
16.Bringing sleeping bags, bed-rolls, or blankets into the Library (blankets for small children are
acceptable);
17.Parking a bicycle or wheeled conveyance in any area other than at a designated bicycle rack;
18.Lack of personal hygiene or use of perfume or fragrance producing odors that interfere with
other patrons’ use of library facilities or interfere with staff’s ability to perform their duties;
ATTACHMENT A
33
19.Any illegal activity;
20.Any threatening or abusive language or gestures directed toward patrons or staff;
21.Engaging in or soliciting any sexual act;
22.Damaging, destroying, or theft of Library property;
23.Failure to comply with any warning or request to change or stop conduct in violation of
Library Policy; and
24.Using the NBPL in violation of a suspension assigned under this Policy.
B.Enforcement of Prohibited Activities
25.1st Violation. Staff may address the patron to correct behavior and may instruct the person
to leave the Library for the day unless the patron’s violation of the use policy is deemed
serious enough to result in a suspension of library privileges.
26.2nd Violation. Staff may address the patron to correct behavior and may instruct the person
to leave the Library for the day. Staff may advise the patron that continued misconduct may
result in suspension of Library privileges for thirty (30) calendar days. A second or
subsequent violation need not be the same as prior violation.
27.3rd Violation. The Library Services Manager or his /her designee (collectively, “Library
Services Manager”), may: (i) instruct the patron to leave the Library for the day; and (ii)
issue a suspension of Library privileges (at all NBPL locations) for thirty (30) calendar days;
(iii) advise the patron that continued misconduct may result in suspension of Library
privileges for up to one (1) year.
28.4th Violation. The Library Services Manager may: (i) instruct the patron to leave the Library
for the day; and (ii) issue a suspension of Library privileges (at all NBPL locations) for up to
one (1) year.
29.Notwithstanding the progressive penalties in paragraphs B(1)-(4) above, the Library Services
Manager may suspend a patron for up to one (1) year based upon the nature and severity
any single violation.
C.Notice
All suspensions will be accompanied by written notice and a copy of this Policy, notifying the
customer of his or her specific violations of this Policy and the suspension length.
D.Appeal Procedures for Privilege Suspension
30.Filing an Appeal. An appeal may be filed with the Library Director or his/her designee
(collectively, “Library Director”) within ten (10) calendar days following the date a
suspension was issued. Appeal must include the patron’s mailing address or alternative
contact information (e.g., E-mail address, etc.).
31.Scheduling Appeal. The Library Director shall schedule a date within ten
(10) calendar days, or such other time as is mutually agreeable to the parties to hear the
appeal.
32.Notice. The Library Director shall provide written notice to the patron appealing the
suspension of the time, place and date of the appeal meeting.
33.Conduct. The appeal meeting will provide the suspended patron an opportunity to speak
with the Library Director and provide a written and/or verbal response as to why the
34
suspension should not be enforced. On review, the Library Director may sustain, reverse, or
modify the decision of the Library Services Manager. The Library Director shall decide the
appeal within ten (10) calendar days of the close of the appeal meeting. The Library Director
shall provide written notice of his/her decision to the patron.
34. Appeal to Board of Library Trustees. The patron may appeal the Library Director’s decision
to the Board of Library Trustees within ten (10) calendar days of the Library Director’s
decision. The Board of Library Trustees shall consider the appeal at a regular or special
meeting. The Library Director shall provide the customer appealing a suspension with
written notice of the time, place and date of the scheduled Board of Library Trustees’
meeting at least ten (10) calendar days prior to the date of meeting. At the meeting the
patron, staff and any other affected party may submit verbal and/or written testimony
regarding why the suspension should or should not be enforced. On review, the Board of
Library Trustees may sustain, reverse, or modify the decision of the Library Director. The
Board of Library Trustees may decide the appeal at the conclusion of the meeting, or may
take additional time if necessary. The Library Director shall provide written notice of the
Board of Library Trustees’ decision to the patron. The decision of the Board of Library
Trustees is final.
35. Effective Date of Privilege Suspension. A suspension of NBPL privileges shall take effect
immediately and shall remain in effect unless modified or reversed by the Library Director
or the Board of Library Trustees, as applicable.
E. Suspension Violations
Any additional violation(s) of this policy by a patron currently serving a suspension of thirty (30)
calendar days or more shall automatically result in an additional one (1) year suspension.
Adopted - January 24, 1994
Amended - February 24, 1997
Reassigned – April 8, 2003
Amended – August 17, 2004
Amended – May 17, 2005
Amended – August 16, 2005
Amended – October 18, 2005
Amended – October 10, 2006
Amended – July 10, 2012
Amended – May 12, 2015
Amended - March 18, 2019
This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as
circumstances may require or (ii) every two years from the date of adoption, last amendment, or last
review. Adopted, last amended, or last reviewed on March 18, 2019.
35
NBPL 1
NBPL Use Policy
The Newport Beach Public Library, consisting of the interior and exterior premises of the Central
Library, Mariners Branch, Balboa Branch, and Corona Del Mar Branch (collectively, “NBPL” or
individually, “Library”), is open to all members of the general public without restriction. Patrons
may remain in the library during posted business hours to use the services and resources provided
they conduct themselves in a lawful, orderly and considerate manner. Everyone has a right to
quality library services in an atmosphere that is safe and free of disturbances from others. Patrons
who engage in any of the designated “prohibited activities” listed in this policy will be asked to stop
such actions, may be asked to leave the Library and may be subject to a suspension of Library
privileges (all access to Library including online services requiring card authentication).
A.Prohibited Activities
1.Smoking in NBPL buildings or within one hundred feet (100’) of all entrances;
2.Sleeping;
3.Occupying furniture in a manner that suggests lounging, as evidenced by lying down on the
furniture, or propping feet on chairs, sofas, or tables;
4.Occupying more than one space when other customers need accommodating;
5.Eating or drinking food or beverages in areas where eating and drinking are prohibited;
6.Entering Library without being clothed, including, but not limited to, shirt and shoes;
7.Wearing cleats, skates, rollerblades or other items that could damage Library property;
8.Using electronic devices or other personal equipment that is disruptive to others including
devices (with or without headphones) set at a volume that is audible to others;
9.Interfering with other patrons’ use of the Library or staff's ability to perform their duties
(e.g., making loud noises, blocking pathway, etc.);
10.Soliciting or collecting funds (except for staff's collection of overdue fines, fees, proceeds of
book sales, rentals, and library donations);
11.Bringing animals into the Library, except service animals as specified and in compliance with
the Americans with Disabilities Act;
12.Leaving a child unattended (see Children in the Library Policy);
13.Using restrooms for other than intended purposes;
14.Bringing any containers, packages, briefcases, parcels, wheeled backpacks, book carriers or
bundles into the library which singly or collectively exceed 24”x18”x12”. All items brought
into the Library are subject to inspection;
15.Bringing shopping carts or wheeled conveyances into the Library, with the exception of
wheelchairs and baby strollers/carriages used for the actual transport of a person;
16.Bringing sleeping bags, bed-rolls, or blankets into the Library (blankets for small children are
acceptable);
17.Parking a bicycle or wheeled conveyance in any area other than at a designated bicycle rack;
ATTACHMENT B
36
18.Lack of personal hygiene or use of perfume or fragrance producing odors that interfere with
other patrons’ use of library facilities or interfere with staff’s ability to perform their duties;
19.Any illegal activity;
20.Any threatening or abusive language or gestures directed toward patrons or staffAny
unwanted or threatening behavior toward others, including but not limited to, harassment,
abusive language or gestures, assault, and battery;
21.Engaging in or soliciting any sexual act;
22.Damaging, destroying, or theft of Library property;
23.Failure to comply with any warning or request to change or stop conduct in violation of
Library Policy; and
24.Using the NBPL in violation of a suspension assigned under this Policy.
B.Enforcement of Prohibited Activities
25.1st Violation. Staff may address the patron to correct behavior and may instruct the person
to leave the Library for the day unless the patron’s violation of the use policy is deemed
serious enough to result in a suspension of library privileges.
26.2nd Violation. Staff may address the patron to correct behavior and may instruct the person
to leave the Library for the day. Staff may advise the patron that continued misconduct may
result in suspension of Library privileges for thirty (30) calendar days. A second or
subsequent violation need not be the same as prior violation.
27.3rd Violation. The Library Services Manager or his /her designee (collectively, “Library
Services Manager”), may: (i) instruct the patron to leave the Library for the day; and (ii)
issue a suspension of Library privileges (at all NBPL locations) for thirty (30) calendar days;
(iii) advise the patron that continued misconduct may result in suspension of Library
privileges for up to one (1) year.
28.4th Violation. The Library Services Manager may: (i) instruct the patron to leave the Library
for the day; and (ii) issue a suspension of Library privileges (at all NBPL locations) for up to
one (1) year.
29.Notwithstanding the progressive penalties in paragraphs B(1)-(4) above, the Library Services
Manager may suspend a patron for up to one (1) year based upon the nature and severity
any single violation.
C.Notice
All suspensions will be accompanied by written notice and a copy of this Policy, notifying the
customer of his or her specific violations of this Policy and the suspension length.
D.Appeal Procedures for Privilege Suspension
30.Filing an Appeal. An appeal may be filed with the Library Director or his/her designee
(collectively, “Library Director”) within ten (10) calendar days following the date a
suspension was issued. Appeal must include the patron’s mailing address or alternative
contact information (e.g., E-mail address, etc.).
31.Scheduling Appeal. The Library Director shall schedule a date within ten
(10) calendar days, or such other time as is mutually agreeable to the parties to hear the
appeal.
37
32.Notice. The Library Director shall provide written notice to the patron appealing the
suspension of the time, place and date of the appeal meeting.
33.Conduct. The appeal meeting will provide the suspended patron an opportunity to speak
with the Library Director and provide a written and/or verbal response as to why the
suspension should not be enforced. On review, the Library Director may sustain, reverse, or
modify the decision of the Library Services Manager. The Library Director shall decide the
appeal within ten (10) calendar days of the close of the appeal meeting. The Library Director
shall provide written notice of his/her decision to the patron.
34.Appeal to Board of Library Trustees. The patron may appeal the Library Director’s decision
to the Board of Library Trustees within ten (10) calendar days of the Library Director’s
decision. The Board of Library Trustees shall consider the appeal at a regular or special
meeting. The Library Director shall provide the customer appealing a suspension with
written notice of the time, place and date of the scheduled Board of Library Trustees’
meeting at least ten (10) calendar days prior to the date of meeting. At the meeting the
patron, staff and any other affected party may submit verbal and/or written testimony
regarding why the suspension should or should not be enforced. On review, the Board of
Library Trustees may sustain, reverse, or modify the decision of the Library Director. The
Board of Library Trustees may decide the appeal at the conclusion of the meeting, or may
take additional time if necessary. The Library Director shall provide written notice of the
Board of Library Trustees’ decision to the patron. The decision of the Board of Library
Trustees is final.
35.Effective Date of Privilege Suspension. A suspension of NBPL privileges shall take effect
immediately and shall remain in effect unless modified or reversed by the Library Director
or the Board of Library Trustees, as applicable.
E.Suspension Violations
Any additional violation(s) of this policy by a patron currently serving a suspension of thirty (30)
calendar days or more shall automatically result in an additional one (1) year suspension.
Adopted - January 24, 1994
Amended - February 24, 1997
Reassigned – April 8, 2003
Amended – August 17, 2004
Amended – May 17, 2005
Amended – August 16, 2005
Amended – October 18, 2005
Amended – October 10, 2006
Amended – July 10, 2012
Amended – May 12, 2015
Amended - March 18, 2019
Amended – March 15, 2021
This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as
circumstances may require or (ii) every two years from the date of adoption, last amendment, or last
review. Adopted, last amended, or last reviewed on March 1815, 20192021.
38
NBPL 1
NBPL Use Policy
The Newport Beach Public Library, consisting of the interior and exterior premises of the Central
Library, Mariners Branch, Balboa Branch, and Corona Del Mar Branch (collectively, “NBPL” or
individually, “Library”), is open to all members of the general public without restriction. Patrons
may remain in the library during posted business hours to use the services and resources provided
they conduct themselves in a lawful, orderly and considerate manner. Everyone has a right to
quality library services in an atmosphere that is safe and free of disturbances from others. Patrons
who engage in any of the designated “prohibited activities” listed in this policy will be asked to stop
such actions, may be asked to leave the Library and may be subject to a suspension of Library
privileges (all access to Library including online services requiring card authentication).
A.Prohibited Activities
1.Smoking in NBPL buildings or within one hundred feet (100’) of all entrances;
2.Sleeping;
3.Occupying furniture in a manner that suggests lounging, as evidenced by lying down on the
furniture, or propping feet on chairs, sofas, or tables;
4.Occupying more than one space when other customers need accommodating;
5.Eating or drinking food or beverages in areas where eating and drinking are prohibited;
6.Entering Library without being clothed, including, but not limited to, shirt and shoes;
7.Wearing cleats, skates, rollerblades or other items that could damage Library property;
8.Using electronic devices or other personal equipment that is disruptive to others including
devices (with or without headphones) set at a volume that is audible to others;
9.Interfering with other patrons’ use of the Library or staff's ability to perform their duties
(e.g., making loud noises, blocking pathway, etc.);
10.Soliciting or collecting funds (except for staff's collection of overdue fines, fees, proceeds of
book sales, rentals, and library donations);
11.Bringing animals into the Library, except service animals as specified and in compliance with
the Americans with Disabilities Act;
12.Leaving a child unattended (see Children in the Library Policy);
13.Using restrooms for other than intended purposes;
14.Bringing any containers, packages, briefcases, parcels, wheeled backpacks, book carriers or
bundles into the library which singly or collectively exceed 24”x18”x12”. All items brought
into the Library are subject to inspection;
15.Bringing shopping carts or wheeled conveyances into the Library, with the exception of
wheelchairs and baby strollers/carriages used for the actual transport of a person;
16.Bringing sleeping bags, bed-rolls, or blankets into the Library (blankets for small children are
acceptable);
17.Parking a bicycle or wheeled conveyance in any area other than at a designated bicycle rack;
ATTACHMENT C
39
18.Lack of personal hygiene or use of perfume or fragrance producing odors that interfere with
other patrons’ use of library facilities or interfere with staff’s ability to perform their duties;
19.Any illegal activity;
20.Any unwanted or threatening behavior toward others, including but not limited to,
harassment, abusive language or gestures, assault, and battery;
21.Engaging in or soliciting any sexual act;
22.Damaging, destroying, or theft of Library property;
23.Failure to comply with any warning or request to change or stop conduct in violation of
Library Policy; and
24.Using the NBPL in violation of a suspension assigned under this Policy.
B.Enforcement of Prohibited Activities
25.1st Violation. Staff may address the patron to correct behavior and may instruct the person
to leave the Library for the day unless the patron’s violation of the use policy is deemed
serious enough to result in a suspension of library privileges.
26.2nd Violation. Staff may address the patron to correct behavior and may instruct the person
to leave the Library for the day. Staff may advise the patron that continued misconduct may
result in suspension of Library privileges for thirty (30) calendar days. A second or
subsequent violation need not be the same as prior violation.
27.3rd Violation. The Library Services Manager or his /her designee (collectively, “Library
Services Manager”), may: (i) instruct the patron to leave the Library for the day; and (ii)
issue a suspension of Library privileges (at all NBPL locations) for thirty (30) calendar days;
(iii) advise the patron that continued misconduct may result in suspension of Library
privileges for up to one (1) year.
28.4th Violation. The Library Services Manager may: (i) instruct the patron to leave the Library
for the day; and (ii) issue a suspension of Library privileges (at all NBPL locations) for up to
one (1) year.
29.Notwithstanding the progressive penalties in paragraphs B(1)-(4) above, the Library Services
Manager may suspend a patron for up to one (1) year based upon the nature and severity
any single violation.
C.Notice
All suspensions will be accompanied by written notice and a copy of this Policy, notifying the
customer of his or her specific violations of this Policy and the suspension length.
D.Appeal Procedures for Privilege Suspension
30.Filing an Appeal. An appeal may be filed with the Library Director or his/her designee
(collectively, “Library Director”) within ten (10) calendar days following the date a
suspension was issued. Appeal must include the patron’s mailing address or alternative
contact information (e.g., E-mail address, etc.).
31.Scheduling Appeal. The Library Director shall schedule a date within ten
(10) calendar days, or such other time as is mutually agreeable to the parties to hear the
appeal.
40
32.Notice. The Library Director shall provide written notice to the patron appealing the
suspension of the time, place and date of the appeal meeting.
33.Conduct. The appeal meeting will provide the suspended patron an opportunity to speak
with the Library Director and provide a written and/or verbal response as to why the
suspension should not be enforced. On review, the Library Director may sustain, reverse, or
modify the decision of the Library Services Manager. The Library Director shall decide the
appeal within ten (10) calendar days of the close of the appeal meeting. The Library Director
shall provide written notice of his/her decision to the patron.
34.Appeal to Board of Library Trustees. The patron may appeal the Library Director’s decision
to the Board of Library Trustees within ten (10) calendar days of the Library Director’s
decision. The Board of Library Trustees shall consider the appeal at a regular or special
meeting. The Library Director shall provide the customer appealing a suspension with
written notice of the time, place and date of the scheduled Board of Library Trustees’
meeting at least ten (10) calendar days prior to the date of meeting. At the meeting the
patron, staff and any other affected party may submit verbal and/or written testimony
regarding why the suspension should or should not be enforced. On review, the Board of
Library Trustees may sustain, reverse, or modify the decision of the Library Director. The
Board of Library Trustees may decide the appeal at the conclusion of the meeting, or may
take additional time if necessary. The Library Director shall provide written notice of the
Board of Library Trustees’ decision to the patron. The decision of the Board of Library
Trustees is final.
35.Effective Date of Privilege Suspension. A suspension of NBPL privileges shall take effect
immediately and shall remain in effect unless modified or reversed by the Library Director
or the Board of Library Trustees, as applicable.
E.Suspension Violations
Any additional violation(s) of this policy by a patron currently serving a suspension of thirty (30)
calendar days or more shall automatically result in an additional one (1) year suspension.
Adopted - January 24, 1994
Amended - February 24, 1997
Reassigned – April 8, 2003
Amended – August 17, 2004
Amended – May 17, 2005
Amended – August 16, 2005
Amended – October 18, 2005
Amended – October 10, 2006
Amended – July 10, 2012
Amended – May 12, 2015
Amended - March 18, 2019
Amended – March 15, 2021
This Policy will be periodically reviewed by the Board of Library Trustees on the first to occur of (i) as
circumstances may require or (ii) every two years from the date of adoption, last amendment, or last
review. Adopted, last amended, or last reviewed on March 15, 2021.
41
DISCUSSION:
On Tuesday, March 9, 2021, the State of California announced that Orange County has achieved one week
of improved metrics, based on the California Department of Public Health’s Blueprint for a Safer Economy.
Before Orange County can move to the Red Tier, it must meet certain benchmarks set by the State
regarding daily case rate, positivity rate, and health equity rate for two consecutive weeks.
It appears that the County is on track in meeting these benchmark requirements.
If local metrics maintain or improve for another week, many local industries and activities will either be
allowed to expand capacity or resume operations. The soonest Orange County could officially move from
the Purple to the Red Tier is Wednesday, March 17, 2021.
Under the Red Tier, the County risk level is substantial, with some non-essential indoor business operations
closed. Public libraries, however, can remain open with modifications, with a maximum of 50% capacity.
Currently, the County of Orange remains in the “widespread” Purple Tier. In this tier, nearly all non-
essential indoor businesses must close. Many businesses, including public libraries, can operate outdoors
with modifications. and is currently under a Regional Stay Home Order. Newport Beach Public Library’s
Central location remains open with a maximum of 25% capacity. Patrons are required to wear masks and
practice physical distancing. Services are limited to browsing the shelves, public computer use, picking up
holds, and checking items out. Mariners, CdM, and Balboa offer curbside services.
Newport Beach Public Library will continue to follow the State Library’s guidance for the re-opening of
public libraries for in-person services. Staff continues to review published library re-opening plans, related
public health research, feedback from library directors across the state, and guidance published by the
State of California for the retail sector.
On March 4, 2021, City Manager Grace Leung announced that, with the number of COVID-19 positive
employees remaining low and the county’s numbers continuing to decline, employees who are currently
telecommuting should plan to return to their assigned worksites on Monday, March 22, 2021.
NOTICING:
This agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at
which the Board of Library Trustees considers the item).
TO: BOARD OF LIBRARY TRUSTEES
FROM: Library Services Department
Tim Hetherton, Library Services Director
949-717-3810, thetherton@newportbeachca.gov
PREPARED BY: Tim Hetherton, Library Services Director
TITLE: COVID-19 Update
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