HomeMy WebLinkAboutPA2022-023_20220125_Description
July 17, 2021
To Whom It May Concern:
Restore Hyper Wellness is on a mission to make cutting edge wellness and therapeutic services widely
accessible and affordable, so that we can improve lives and enable our customers to do more of what
they love to do. Founded in 2015, Restore is the market leader in one of the fastest-growing segments
of non-medical health and wellness care. Restore helps people in need of chronic pain management,
accelerated injury recovery, improved athletic performance, and healthspan longevity. Its most popular
services include Whole Body Cryotherapy and IV Drip Therapy, but it also offers modalities such as Red
Light Therapy, Infrared Sauna, Cryoskin, Hydra Facials, and Hyperbaric Oxygen Therapy. Restore does
have a Registered Nurse and a licensed Esthetician on duty, but does not administer medications and is
not required to and does not have a physician on premise. Its offerings are more accurately categorized
as “personal services” in the same vein as massage therapy or waxing services, but with an emphasis on
improving physical and mental health.
Below is a typical prototype floor plan of a Restore Hyper Wellness center:
Here is a room by room breakdown of services:
• Reception: This is the greeting and waiting area for customers. The front desk is typically
managed by one or more “Hyper Wellness Technicians,” which is a non-medical role that
typically assist with sales, customer service, and operations of the center.
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•Open IV Drip/Compression: This is where customers will relax in chairs or lounges while
receiving IV drip therapy. Each session lasts 30-60 minutes. This area is managed by the
Registered Nurse on duty.
•Nurse/Mixing: This is the Registered Nurse’s office where he/she prepares conducts one-on-one
consultations with customers and then prepares the IV solutions for the drips.
•Quiet Drip: This serves the same function as the Open IV Drip area, except it is meant to be a
quiet area for resting or reading. This area is also managed by the Registered Nurse on duty.
•Flex: This is a spare room to be used as a changing room, for storage, or for future services TBD.
•Stretch: This area typically has one of two stretch tables and is the location where customers
receive stretching performed by a trained mobility specialist. Sessions typically last 15-60
minutes.
•Laundry/Galley: Self-explanatory. For employees only.
•Cryo Room: This is where the cryotherapy chamber resides. Customers change in the nearby
dressing rooms to prepare for their cryotherapy session, which typically lasts only around 3
minutes. The Cryo Chamber is operated by a Hyper Wellness Technician.
•Tank: If a liquid nitrogen tank is required for the operations of the cryotherapy chamber (which
is not planned for this site), then it would go in a separate room, which is not accessible by the
public. However, for this site, we intend to use an electric cryotherapy chamber, which will not
require a tank, but will instead require a compressor and chiller.
•PBM/ADA Dressing Room: This room doubles as an ADA dressing room for the Cryo Chamber.
It also serves customers who are receiving PhotoBioModution (PBM), also known as Red Light
Therapy. Customers typically sit or stand in front of the red light panels for 15-30 minutes. This
room is operated by a Hyper Wellness Technician.
•Sleep Therapy: This room houses a one or two hyperbaric oxygen therapy chambers, in which
customers relax and/or sleep while receiving pressurized oxygen therapy. Each session typically
lasts 30-60 minutes. This room is managed by the Registered Nurse on duty.
•Cryoskin: This room services customers receiving Cryoskin or HydraFacial treatments. Each
session typically lasts 30-60 minutes. This room is managed by the Esthetician on duty.
•Dry Sauna: This room serves customers engaging in infrared sauna therapy. Customers typically
sit in the sauna for 15-60 minutes. This room is operated by a Hyper Wellness Technician.
•Shower/Toilet/Closet: Self-explanatory.
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rest0re
HYPER WELLNESS + C RYOTHERAPY
Restore Hyper Wellness + Cryotherapy -Business Description
Prepared by: Restore Corporate
Purpose of this Report:
• To provide an overall description of the services offered at any retail location of
Restore Hyper Wellness+ Cryotherapy, as well as explain our reasoning as a
Business Occupancy.
Objectives:
• Description of offered services.
• Explain why Restore is a Business Occupancy.
Description of offered services:
• Restore provides services catering to a proactive health and wellness lifestyle, with the
purpose of serving healthy individuals seeking a healthy life. Our services are not
medical and do not attempt to heal illnesses in any way. The services we currently offer
include:
o IV Drip Therapy. Restore offers a variety of IV Drip "cocktails" (vitamin and
mineral mixes) for different results, all aiming to improve the customer's wellness
for an extended period of time.
o Sleep Therapy. This service puts the customer in an Oxygen-rich, high-altitude
environment (the Vitaeris 320) to better improve blood flow and stamina.
o IR Saunas. This service is a typical hot sauna with embedded IR lighting to
enhance cellular activity.
o Compression Therapy. This service is generally performed with compression
pants and compresses/decompresses over a period of time, enhancing blood
flow throughout the customer's legs. It can also be done in a jacket for upper
body but is less common.
o Red Light (PBM) Therapy. This service enhances cellular activity on the surface
and just below the surface of the skin. The result is generally healthy and smooth
skin and an overall feeling of better wellness.
o Stretch Therapy. This service is provided by licensed Stretch Therapists and
consists of 15 minute, 30 minute, and 1 hour sessions of stretching based on the
customer's needs.
o Proprietary non-invasive Allergy Relief. This service determines the
customer's strongest allergens through non-invasive testing of the skin and
creates a cream catered to the customer's needs. The goal is to adjust the
customer's immune system over time and build immunity to the allergen.
o Cryoskin Therapy. This service is conducted in a private room and uses the
Cryoskin machine to get rid of fat and tone the body.
o Local Cryotherapy. This service uses a small cryo machine with a hose for
localized cryotherapy on the customer's desired area. The purpose is generally to
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relieve pain and rejuvenate the cells in the area to promote quicker injury
recovery.
o Whole Body Cryotherapy. This service is one of the most popular services
offered by Restore, where a customer stands in a whole body cryo machine for
2.5 to 3 minutes. The goal is to cool the customers skin temperature to 45
degrees, sending the body into a freezing state where cells are energized and
blood flow to all vital organs is improved in the body's effort to fight the cold. The
purpose is to "restart" your body as well as recover from injury faster, and has an
instant effect of feeling better.
■ The cryotherapy machine is cooled using liquid N2 via a VJ pipe
connection to a liquid N2 storage tank. Note that no liquid N2 actually
touches the customer, as it is fed through piping in the machine which
cools the air around it, but the liquid N2 is then vented out of the building,
without ever coming into contact with a person. The cooled air is vented
into and out of the chamber which cools the customer.
Business Occupancy:
• First Reasoning
o We feel Ambulatory Health Care Occupancy and Health Care Occupancy do not
apply to Restore. These specifically refer to individuals of 4 or more
simultaneously receiving services, on an outpatient basis, which may render
them incapable of taking action for self-preservation under emergency situation
without the assistance of others.
o Restore clients receiving any service including Vitamin IVs are capable of taking
action for self-preservation at any point of their Restore visit. Clients at Restore
do not receive any dangerous or controlled substances, including anesthesia,
that would render them incapable of taking action in emergency situations.
Restore clients are receiving Vitamin IVs while fully cognizant and aware of their
surroundings. In the event of an emergency during any point of their Vitamin IV
they can remove the catheter themselves if speed is necessary or exit Restore
with the mobile stand and/or Vitamin IV bag in hand.
o Note -If the statement above does not address the concerns I questions about
the function of the space servicing the IV drip room as it pertains to the
requirement of ambulatory health occupancy, Restore can simply reduce the
number of IV drip chairs to (3) in an effort to maintain the proposed business
occupancy and all its associated requirements.
• Second Reasoning
o NEC 517.2 Invasive Procedure:
■ A new definition of the term "invasive procedure" has been added to
517.2 and includes any procedure that penetrates the protective surfaces
of a patient's body (i.e., skin, mucous membrane, cornea) and that is
performed with an aseptic field . Note that not included in this category are
placement of peripheral intravenous needles or catheters used to
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administer fluids or medications, gastrointestinal endoscopies, insertion of
urethral catheters and other similar procedures.
o In our opinion, Restore does not meet the definition as outlined here. While we
are penetrating the patient's body, we are not doing it through aseptic means.
Also, this category specifically does not include placement of intravenous
needles, etc.
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The
Restore Story
Launched in 2015 in Austin. TX. Restore is expanding across the
U.S. Restore is now the leading retail provider of Hyper Wellness
services In the United States. We coined the phrase Hyper
Wellness because It exempllfles our approach: offer cuning edge
services that have shown resutts, we strive to make our
customers feel better every lime they vtslt. and hyper stimulate
the body's natural defense mechanisms. For us. Hyper Wellness
is a lrfestyle that we believe improves the lives of our customers.
Restore's unique retall tocations are the antithesis of a traditional
doctor's office. We are efficient, tun and social. We educate and
provide information in a completely transparent manner so that you
can manage your wellness better. Every day, we help thousands 01
customers achieve their goals around spans performance. pain
management. recovery, beauty and overall wellness.
Today, Hyper Wellness modalhles include Cryotherapy (localized and
wtlole body), IV Drip Therapy, Hyperbaric Oxygen Therapy, Infrared
Saunas.Compression Therapy, and Photoblomodulatlon Therapy.
Work·ng in concen, these services help increase tile overall
performance of the body. We will continue to push for better results
and add addlllonal services that flt Into the Hyper Wellness mold.
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