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R I V I A N WALL CHARGER Installation Guide y �2/n2 , gJANUARY 2022 �02 5(Al 012 r9z PRODUCT NLMZFR PT00057325 fst P1 ,� R I V I A N © 2021-2022 Rivian Automotive, LLC. All rights reserved. All information in this document and all vehicle software is subject to copyright and other intellectual property rights of Rivian Automotive, LLC, its affiliates, or its licensors. This material may not be modified, reproduced, or copied, in whole or in part, without the prior written permission of Rivian Automotive, LLC, its affiliates, or its licensors. Unless indicated otherwise, all trademarks are owned and registered by Rivian Automotive, LLC, its affiliates, or its licensors in the United States and/or other countries. Please visit httl2s://www.rivian.com/legal/brand for Rivian's trademarks and service marks. Software embedded or accessed by the vehicle may utilize open source software. Please visit https://www.rivian.com/legal/open-source for more information. Contents Important Safety Instructions................................................................................. 4 Precautions....................................................................................................... 4 Safety Symbols on Hardware Labels..................................................................... 7 Introduction.......................................................................................................... 8 IdentifyParts........................................................................................................ 8 Tools.................................................................................................................... 9 Removethe Faceplate............................................................................................ 9 Installation............................................................................................................ 11 Select an Installation Location............................................................................. 11 Attach the Mounting Plate................................................................................... 12 Attach the Wall Charger to the Mounting Plate ....................................................... 14 Set the Operating Current .......................... ........................................ I................ 16 Connect Conductors.......................................................................................... 17 Installthe Faceplate........................................................................................... 18 Wrap and Dock the Cable................................................................................... 19 Connectto Wi-Fi................................................................................................... 20 WhatYou Need................................................................................................. 20 Connect to the Wall Charger............................................................................... 20 LightBar States..................................................................................................... 21 Troubleshooting.................................................................................................... 21 Power Off the Wall Charger.................................................................................... 22 Remove the Wall Charger....................................................................................... 22 Specifications....................................................................................................... 24 Supplemental Information for Electrical Service Wiring ............................................. 26 240V Split -Phase System..................................................................................... 26 FCC Interference Statement................................................................................... 27 ContactRivian....................................................................................................... 28 4 R I V I A N 3 Important Safety Instructions SAVE THESE INSTRUCTIONS Read all the instructions before using the Rivian Wall Charger. Follow the safety instructions and warnings in this guide when using the Wall Charger. Failure to do so DANGER may result in fire, electrical shock, serious injury, or death. PRECAUTIONS The following safety symbols are used in this document. Risk of electric shock DANGER ARisk of personal injury DANGER Risk of damage to equipment CAUTION si�RIVIAN IMPORTANT SAFETY INSTRUCTIONS RISK OF ELECTRICAL SHOCK • Improper connection of the equipment grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the product is properly grounded. • Do not touch live electrical parts. Incorrect connections may cause electric shock. • No user serviceable parts inside. Refer servicing to qualified service. personnel. • Do not put fingers into the coupler. • Do not use this equipment if the flexible power cord or cable is frayed, has broken insulation, or any other signs of damage. • Do not use this equipment if the enclosure or the coupler is broken, cracked, open, or shows any other indication of damage. Q. Do not allow unsupervised children in the area during installation of the G Wall Charger �( . Before connecting the Wall Charger to a power supply, check that the power supply DANGER voltage and current rating corresponds with the power supply details shown on the product rating label. • Use appropriate protection when connecting to a main switchboard. • Ground the Wall Charger through a permanent wiring system using the equipment grounding conductor. • To reduce the risk of fire, connect only to a circuit provided with no more than 60 amperes maximum branch circuit over -current protection in accordance with the National Electrical Code, ANSI/NFPA 70, and the Canadian Electrical Code, Part 1, C22.2. • When a breaker smaller than 60 amperes is used, ensure that the conductor sizes used comply with the minimum sizes prescribed by national and local electrical codes and standards. RISK OF PERSONAL INJURY • Disconnect the power supply before installing or repairing the Wall Charger. Failure to do so may result in physical injury or damage to the power supply system and the Wall Charger. A. Keep any packing materials away from children. These materials are a potential DANGER source of danger, and can cause suffocation. • Only a licensed electrician should perform this installation in accordance with the provisions of national electrical codes and standards. %Q R I V I A N IMPORTANT SAFETY INSTRUCTIONS RISK OF DAMAGE TO EQUIPMENT Use anti -static gloves, wrist bands connected to ground, and insulated tools for installation and removal of the faceplate. Do not operate this equipment in temperatures outside its operating range of -30°C to +50°C (-220F to +1220F). • Store this equipment in a clean dry location between -400C and +80°C (-40°F to +176°F). • Do not use extender cables to increase the length of the charging cable. • If this unit is installed outdoors, the components and fittings must be rated for outdoor installation. The outlet must be installed properly to maintain the proper CAUTION NEMA rating of the enclosure. • Avoid direct hand contact with components on the network board. For storage/shipping of the front panel or network board, use a bubble wrap bag with ESD (electrostatic discharge) protection. Rivian does not recommend using a GFCI breaker since the Wall Charger has charging circuit interrupting device (CCID20) protection. Using a GFCI breaker in the panel can cause nuisance tripping. If local codes require a GFCI breaker for plug-in installation, Rivian recommends a hardwire installation. h; R I V I A N IMPORTANT SAFETY INSTRUCTIONS SAFETY SYMBOLS ON HARDWARE LABELS The following safety symbols may appear on labels located on hardware used in this installation. Risk of Electric Shock • Danger Phase OEquipment Ground Instruction Manual C US UL Logo LISTED 6�RIVIAN Introduction This document provides installation instructions for the Rivian Wall Charger. It also includes instructions on how to connect the Wall Charger to WiFi and to a Rivian account. Identify Parts r, 1. Wall Charger 2. Mounting plate 3. Four T20 anchor screws (to attach the mounting plate to a wall) M t't(r(r111 r v( am 4. Two #2 Phillips screws (to attach the charger to the mounting plate) 5. T20 Security bit R I V I A N M Tools #2 Phillips screwdriver Security T20 Torx screwdriver Flathead screwdriver, 7/32 in width Adjustable torque screwdriver,10 in -lb to 40 in -lb Multimeter Hole saw Stud finder Level Remove the Faceplate . Use anti -static gloves, wrist bands connected to ground, and insulated tools for installation and removal of the faceplate. CAUTION . Avoid direct hand contact with components on the network board. 1. Remove the two Security T20 Torx screws on the bottom of the Wall Charger. a�%RIVIAN 9 REMOVE THE FACEPLATE 2. Push the faceplate up, and then carefully pull it partially off of the charger. A cable is attached between the interior of the faceplate and the Wall Charger housing. 3. Press the locking tab on the underside of the cable connector to release the cable from the network board on the interior of the faceplate, and carefully pull the cable away from the network board. 4. Remove the faceplate. 3 R I V I A N 10 Installation SELECT AN INSTALLATION LOCATION • For indoor installations, install the Wall Charger at least 18 in (45.7 cm) from the Qground to bottom of charger. • For outdoor installations, install the Wall Charger at least 24 in (61 cm) from the CAUTION ground to bottom of charger. For ease of use, install the Wall Charger around chest height, within easy cable reach of the vehicle charge port, and with at least 12 in (30.5 cm) of clearance on the right side to accommodate coupler docking and cable management. 1Z+ h (30.5+ cm) RIVIAN 11 INSTALLATION ATTACH THE MOUNTING PLATE NOTE • Feed conduit only from the bottom when mounting the Wall Charger at an outdoor site. • When installing on a concrete wall, select a fastener suitable for installation on concrete or stucco. Do not use the T20 fasteners provided with the product. To a Concrete Wall 1. With the flat side of the mounting plate against the wall, and the large hole positioned in the lower -left, install a fastener in each of the four locations shown. 2. Use a level to confirm the plate is level. 3. Tighten the screws to secure the mounting plate to the wall. Ensure that both the screw and the wall are not damaged during installation. R I V I A N 12 INSTALLATION To a Finished Wall Supported by Wooden Studs 1. Use a stud finder to locate the stud(s). 2. With the flat side of the mounting plate against the stud, and the large hole positioned in the lower -left, install the T20 screws in the locations shown. • For a vertical stud, install a screw in each of the three center holes. • For a horizontal stud: a. Select a location where the horizontal and vertical studs meet. b. Place the three holes in the upper third of the mounting plate against the horizontal stud and the three holes down the center of the mounting plate against the vertical stud. c. Install a screw in each of the two outer holes in the upper third of the mounting plate. d. Install a third screw in the lower center location of the mounting plate. rM Vertical Stud Installation Horizontal Stud Installation 3. Tighten the screws in order to attach the mounting plate to the wall. Ensure that both the screw and the wall are not damaged during installation. R I V I A N 13 INSTALLATION ATTACH THE WALL CHARGER TO THE MOUNTING PLATE 1. Determine which wire entry point to use in the Wall Charger —rear or bottom —and remove the cover. For indoor installations where wire will run inside the wall, turn the rear wire entry cover counterclockwise to release it from the Wall Charger. For outdoor installations or indoor installations on concrete, knockout the 1/2 in (1.3 cm) or 1 in (2.5 cm) wire entry cover on the bottom of the Wall Charger. Remove the knock -out debris from the interior of the Wall Charger. 1 in ' ' 1/2 in (2.5 cm) (1.3cm) Q;RIVIAN 14 INSTALLATION 2. Hang the Wall Charger on the installed mounting plate. 3. Use a #2 Phillips screwdriver to install the two 13 mm long M4 screws through the interior of the Wall Charger into the mounting plate. 9 4. Torque each screw to 12 in -lb (1.36 N•m). �, RIVIAN 15 INSTALLATION SET THE OPERATING CURRENT Configure the dip switches to set the operating current. Current Circuit Breaker Typical Conductor Dip Switch Figure 1 2 3 Specification Specification* 6 A 7.5 A 12-14 AWG OFF OFF OFF 12 A 15 A 12-14 AWG OFF OFF ON 16 A 20 A 12-10 AWG OFF ON OFF 20 A 25 A 10 AWG OFF ON ON 24 A 30 A 10 AWG ON OFF OFF 32 A 40 A 8 AWG ON OFF ON 40 A 50 A 8 AWG ON ON OFF 48 A (default) 60 A 6 AWG ON ON ON *Use only copper conductors. These typical conductor sizes are based on the 90°C column in the National Electrical Code. ,pRIVIAN 16 INSTALLATION CONNECT CONDUCTORS Consult a licensed electrician to select a conductor size appropriate to the breaker size and to the maximum current set. Depending on the type of installation, thread conduit or conductor fittings into the rear (1) or bottom (2) entry point in the Wall Charger. Ensure that the fittings are rated for the type and size of conductor used. NOTE For outdoor wall installations, insert through the bottom entry point only. C 2. Strip the ends of the conductors 7/16 in. 3. Fully insert the conductors into the corresponding terminals (1-1, Ground, L2). QDo not overtighten the terminals DANGER 4. Torque each terminal to 10.6 in -lb (1.2 N•m). 5. After energizing the charger, use a multimeter to test the voltages on the input terminal. '��,sP R I V I A N 17 INSTALLATION INSTALL THE FACEPLATE • Use anti -static gloves, wrist bands connected to ground, and insulated tools for installation and removal of the faceplate. • Avoid direct hand contact with components on the network board. CAUTION • Do not connect the cable if the charger is energized. Damage to the charger can occur. 1. Position the faceplate near the front of the Wall Charger. 2. Reconnect the cable from the Wall Charger to the network board on the interior of the faceplate. 3. Slide the faceplate down onto the Wall Charger. 4. Install the two Security T20 Torx screws. 5. Torque each Security T20 Torx screw to 12 in -lb (1.36 N•m). ?PRIVIAN 18 INSTALLATION WRAP AND DOCK THE CABLE Wrap the cable loosely around the Wall Charger and store the coupler in the dock on the side. =y R I V I A N 19 Connect to Wi-Fi After installing the Wall Charger, connect it to your local WI-Fi network and add it to your Rivian account. Doing this provides you with the ability to view charging status and allows the Wall Charger to: . Receive automatic firmware updates . Communicate helpful troubleshooting information directly to Rivian Customer Service WHAT YOU NEED To connect the Wall Charger to Wi-Fi, you will need the following: . Mobile phone . Rivian app downloaded and installed from the App Store® or on Google Play® . Rivian account . Stable 2.4 GHz Wi-Fi network within range of the Wall Charger NOTES If the Wall Charger is located outside the range of the Wi-Fi signal, relocate the Wi-Fi modem or router within range or use a network extender. The Wall Charger may experience connection issues with certain wireless routers that blend 2.4 GHz and 5 GHz frequencies. Check your router settings to ensure 2.4 GHz is available. If you encounter a problem, contact Rivian. CONNECT TO THE WALL CHARGER To connect to the Wall Charger, follow these steps: 1. Open the Rivian app on your phone. 2. Log in with your Rivian account name and password. 3. Open the Account menu and choose Add a Rivian Product. 4. Choose Wall Charger. 5. Follow the instructions in the Rivian app to setup the Wall Charger and complete the connection process. NOTES When the Rivian app instructs you to use the circuit breaker to turn the Wall Charger off and then on again, it may take up to 2 minutes for the Wall Charger to be discovered over Bluetooth. Bluetooth will time out at the Wall Charger after a period of inactivity. . You can associate the Wall Charger with only one Rivian account. i RIVIAN 20 Light Bar States White I Solid End of charge session after unpluggingfrom vehicle White Pulsing Initializing White (center light only) Pulsing Ready Green Pulsing Charging Green Solid Charging complete Blue Solid Waiting to charge Blue Fast pulsing Bluetooth communicating Blue Slow pulsing Over -the -air (OTA) software update in progress Red Pulsing Error (see Troubleshooting) Red Solid Error (contact Rivian) Troubleshooting If the Wall Charger light is pulsing red: 1. Unplug the charger from the vehicle. 2. Switch power off and then on again at the circuit breaker. 3. Allow the Wall Charger to boot up. If the Wall Charger light is solid red: 1. Switch power off and then on again at the circuit breaker. 2. If this does not solve the issue, switch the power off again at the circuit breaker. 3. Remove the faceplate from the Wall Charger. 4. Confirm the dip switch configuration matches the installed circuit breaker. 5. Install the faceplate, making sure to reconnect the cable to the network board. 6. Switch power on at the circuit breaker. If the problem persists, contact Rivian. 69` R I V I A N 21 Power Off the Wall Charger Q Disconnect the power supply before removing or performing any maintenance on the Wall Charger. Failure to do so may result in physical injury or damage to the power DANGER supply system and the Wall Charger. 1. Open the breaker or disconnect immediately upstream of the Wall Charger. 2. Apply Lock Out/Tag Out. 3. Verify absence of voltage. Remove the Wall Charger 1. Power off the Wall Charger. 2. Remove the faceplate from the Wall Charger. 3. Use a voltage meter to confirm zero voltage at the terminals before proceeding. 4. Use a 7/32 in flat head screwdriver to loosen each of the three terminals (1-1, Ground, and L2), and remove the conductors from the terminals. 5. Carefully remove the conduit and fittings from the Wall Charger. ;9,pRIVIAN 22 REMOVE THE WALL CHARGER 6. Remove the two #2 Phillips screws attaching the Wall Charger to the mounting plate. 7. Lift the Wall Charger off of the mounting plate. 8. Install the faceplate on the Wall Charger. <'�11 R I V I A N 23 Specifications Voltage 208/240 VAC (-20%-+15%), single-phase Frequency 60 Hz Charging connector SAE J1772 Charging cable length 25 ft (7.6 m) Wi-Fi IEEE 802.11 b/g/n Network band 2.4 GHz Real-time clock Yes (7 days) Ethernet 10/100BASE-T Bluetooth Supports Bluetooth 5.0 Data protocol OCPP 1.6; ISO 15118 capable Metering accuracy Embedded ±1% Operating temperature -220F to 1220F (-30°C to 50°C) Storage temperature -40OF to 1760F (-40°C to 80°C) Wiring type Hard -wired Acceptable conductor sizes #14 to #6 AWG copper only (#6 AWG required for full 48 A continuous current) Operating current 6 A, 12 A, 16 A, 20 A, 24 A, 32 A, 40 A, 48 A (default, maximum) Ground fault circuit interrupter (GFCI) CCID 20 - EVSE will interrupt charging if leakage exceeds 20 mA IP performance NEMA Type 3R Impact resistance IK8 Height:16.3 in (41.4 cm) Dimensions Width: 7.3 in (18.5 cm) Depth: 5.8 in (14.7 cm) Weight 24.26 lb (11 kg) including 25 ft cable - SPECIFICATIONS Certification UL file number Product number UL 1998/2231/2594; FCC Part 15B E520745 PT00057325 i R I V I A N 25 Supplemental Information for Electrical Service Wiring 240V SPLIT -PHASE SYSTEM Primary winding Ungrounded Secondary 1 " winding 120V AC I I Grounded (neutral) 1 24AC Center tap (CT) 120V AC I1 - Ungrounded NMI 4Q*RIVIAN 26 CFederal Communication Commission Interference Statement This equipment complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This equipment may not cause harmful interference, and (2) this equipment must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not covered in this Guide must be approved in writing by the manufacturer's Regulatory Engineering Department. Changes or modifications made without written approval may void the user's authority to operate this equipment. �f R I V I A N 27 Contact Rivian Call (888)RIVIANI/(888)748-4261 customerservice@rivian.com ".':' RIVIAN 28