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Home My WebLink About18 - Terminating a Non-Exclusive Franchise Agreement for Commercial Solid Waste - Additional Correspondence■. � X® DISPOSAL R RECYCLING LLC May 20, 2024 Mayor Will O'Neill City of Newport Beach 100 Civic Center Drive Newport Beach, CA 92660 Dear Mayor O'Neill: Received After Agenda Printed May 28, 2024 Agenda Item No. 18 On behalf of Key Disposal & Recycling I am forwarding these comments and concerns to you following the May 14 City Council Meeting regarding the Key waste/franchise agreement hearing during which several misconceptions, omissions, and erroneous statements were presented to the Council by City staff. I feel it is important to point this out, • It was reported that staff did not receive the requested Task 3 and Task 4 information by their arbitrary date of April 26. On April 29 staff issued a memo to Key stating that staff had made the decision to pursue the termination of Key's license to operate in the City. NOT TRUE. ■ The information staff requested was delivered to staff on April 29, with the understanding that additional information that could only be obtained from Bloomindales would be obtained during a meeting with the Store on May 9. Reference Key memo to staff of May 10. ■ Staff set this arbitrary deadline knowing the Council meeting_ review would be on May 14. 0 N • Knowing that the Bloomindales meeting was set for May 9, agenda for this meeting included obtaining Store disposal The information that Staff was asking for, as well as a review of the 5202 Industry Ave ■ Pica Rivera, CA 90660 + Tel. 1323) 721-5441 9 infoOkeydisposalrecycling.cam KEY DISPOSAL & RECYCLING LL[ ■ current in-store program with intent to eliminate recyclables being put in the compactor. ■ The meeting with Bloomindales representatives was held on May 9, with the Attached May 10 memo to Staff covered the remaining Information requested, for Task 3 and Task 4. This included a review of the education/outreach materials that Key had provided the Store in the past and new materials. It is very disappointing that Tasks 3 & 4 which were completed following the May 9 Store meeting and communicated to the City staff the following day were never acknowledged by Staff either prior to the Council meeting or during the meeting by Staff. It has been apparent that staff wanted to cancel Key's franchise agreement for quite some time. And the Council's April decision to "give Key an opportunity to correct specific areas" never had a chance. Also Key has always been a Tier 1 company under the Newport Beach franchise. When it was brought up at the Council meeting as an option, this was the first discussion on this topic Key had with the City and to be honest, we never had an opportunity to consider the option and the ramifications. It is our hope Newport Beach will reconsider its' May 14 Council decision and take an unbiased look at Key's work to correct these issues. Sine J in Katangian, President Key Disposal & Recycling kl� 5202 Industry Ave * Pica Rivera, CA 90660 9 Tel, (3233 721-5441 ■ infogkeydisposalrecycling.com 40' 8a-&L'H&Uk From: Monica Ng Sent: Monday, May 6, 2024 1:26 PM To: Shelly keydisposalinc; Elizabeth Raney; Info keydisposalinc; Liz keydisposalinc; Eliza keydisposalinc Cc: Shea Ledbetter Subject: RE: Key disposal and Bloomingdales (BLM720030) Hi Shelly, We backhaul the material on our return trailers to our Distribution Center in City of Industry. From City of Industry, we have an agreement with International Paper far our OCC (Cardboard). Hope this information helps. Thank you, Monica Monica Y Ng Macy's, Inc. Mubile: 732-439-7300 MISSION Cruatinu a EVERY brighter future With bokl From: Shelly keydisposalinc <shelly4?keydispasalrecycling.com> Sent: Monday, May 6, 2024 4:14 PM To: Elizabeth Raney < Info keydisposalinc info keydisposalrecYeling:corm; Liz keydisposalinc �liz&!3 ydisposalrecycling:com�; Monica Ng Emonica.y ng ?ma�ys:com�; Eliza keydisposalinc<eliza±@keydisposalrecycling.com� Cc: Shea Ledbetter <Shea Ledbetterbloomin�dales,com� Subject: Re: Key Disposal and Bloomingdales (BLM720030) A EXT MSG: Good afternoon Elizabeth, I am attaching flyers for SB 1383 Outreach to let you know what you can put in your recycling container as well as your organics bin. I will go over as well on our walk thru. This is confirmation that on May 9th at 3pm. We will be doing a waste analysis walk. The city is requesting the backhaul agreement with the store, can you please forward the same copy if you provided to the city.? Let me know if you have any questions. Thank you, 5helline Katangian Key Disposal and Recycling, Inc. 323-721-5441 Office 323-43Q-Q09fi Direct From: Shelly keydisposalinc Sent: Monday, May 6, 2024 1:14 PM To: Elizabeth Raney; Info keydisposalinc; Liz keydisposalinc; Monica Ng; Eliza keydisposalinc Cc: Shea Ledbetter Subject: Re: Key Disposal and Bloomingdales (BLM720030) Good afternoon Elizabeth, I am attaching flyers far SB 1383 Outreach to let you know what you can put in your recycling container as well as your organics bin. I will go over as well on our walk thru. This is confirmation that on May 9th at 3pm. We will be doing a waste analysis walk. The city is requesting the backhaul agreement with the store, can you please forward the same copy if you provided to the city.? Let me know if you have any questions. Thank you, Shelline Katangian Key Disposal and Recycling, Inc. 323-721-5441 Office ----------------- ------ 323-430-0096 Direct -- - - - --- ----- - -- ------ - 714-887-7924 Cell ---- - ---- -- -- - - --- -- -- - 323-246-0254 Fax ------------.---- KEY PC31 saasa�sa�crcuH�23.721-5441 Thank you, Shelline Katangian Key Disposal and Recycling Inc. 323-721-5441 Office Get Outlook for iOS From: Shelly keydisposalinc<shelly?keydisposalrecypling.com> Sent: Monday, April 29, 2024 1:57 PM To: Elizabeth Raney �Eiizabeth:Raney?blaamingdaVes camp; Info keydisposalinc �infokeydisposalrecycling,eom�; Liz keydisposalinc �lizkeydisposalreycling �qm>; Monica Ng �monica.y ng@rna�ys.c.9T Eliza keydisposalinc <eliza keydispasalrecycling_m cop ---- Cc: Shea Ledbetter <Shea.Lediaetter7bloamindales,cam� Subject: Re: Key Disposal and Bloomingdales (BLM720030) See you then! Thank you, Shelline Get Outlook for iOS 1 RECYCLING FhCTS YOU NEED TO KK0W WHY SHOULD BUSINESS'S USE KEY DISPOSAL& RECYCLING? Recycling is one KDR's top priarities and The Key reason to use Key Reryclin KDR) is to have successes for achieving customer satisfaction. guorflnteed Best Service and the Hem I ity to meet your a c anging waste requirements. Recycling saves our customers money, keeps KDR is o third -generation family awned waste and reusable materials out of our landfills, and - recyding company spedolizing in commercial waste and saves our limited natural resources, recy dingy comrnernol waste streams throughout Seuthern tt (ailforn€a. Despite the shrinking world markets for N Probl erns with you rwave collett3anservice? re'cyclables, ND Is worfdng with manufacturers Need to make a collection change? . i � > Wandering why your rates are increasing all the time? and industry recycling firms to continue to take u Q recycling commodity products and reacting out } r;,,, No need to go through a long corporate list of empiayaes located in to to find help. With KDR yyour to Industries to expand our recycling product - tX� waste needs are met one cell calf to President 1Qhn an list. We continue to recyde your plastics, paperer iCatangiun and it's dare. cardboard, wood, and organic materials. in ` KDR efficiency begins with a customer waste onalysisd o I ■ which 'Fight sizes exact custorer equ[pment allatment aI ,� and service levels to ensure the lowest rates. following our waste characterization stud of C• Y - v SUPERIOR SERVICE: KDR establishes service programsM I waste stream, we often find recycle flntf schedules for restomers based on curfew needs, (andurts waste audits to determine what matenaIs can be opportunities for materials not regularly rerycled, provides a variety of containers for recycled. Examples have been rugs, rubber � waste/recyclable separation, size containers to fir articles, etc. Organic recyclin has been customers peogroph€c needs and disposel amounts, set 9 ccll_ct€on times to meat company schedules, etc expanded to include items like palm fronds - With KDR company management lust ¢phone call awe and of course food waste. customer desired changes can he made immediatel . tfu includes equipment thQnges such as extra needed bins etc KDR`s immediate response to custamar needs h UVith these materials contamination conrinoat T netted in same cases huge saving for customers. r- `S to be a major problem. A single r Via, container is used for "mixed ret�Rp�? - - Nhile irdisvidual recpclln :antsiitrizrs_dr toyided for specific materials. It mlxe4 iben tetydobltt go tc.,a Material Recovery - ;r ktcllity (P Rf i for -� bi-owing is doaa el � ,�• � be KDR (rcility In Mons l t J tR is equipped to provide the right collection equipment every cmrimeresal account to insole the highest ;iaeng the least business disruption, the highest ng rate, and the best economical coUection program. is includes performing a "right site" wstomer waste idly to insure cuslanw waste is oo[kKW in the most uierrt mrt v*r. InsgeaWm to fasure right sized bins are Ned, agll lion trips managed to redow oasts, if=cticm time set to fit the customer's sdwdule, cad kckn flnibOy to meet customer urtsdredukd Winn rtptlicerrvents. 1 I q`' A 0. - d a COMPACTOR Today? Invitutiaa To Save You Money. Customer satisfaction is #t priority. Do you know if your current wostelrecydert let is giving you the hest service at the lowest ipetitive cost? Call KDR for no -obligation free servicel cost estimate. Customer satisfaction starts whb omer communication. Han n problem, need added ice, or less service, want to change your collection yule? A quick call to one of KDii`'s owners, John or 1, and thot's all it takes. No corporate maze or Your RECYCLING Specialists BEY DISPOSAL 8 RECYCLING Customer Waste Chcracferitatiorn Stud+ Analyze Collected WOSA Waste Categorized Into Three Types: Waste Disposal Recyclable Materia potential Recyclable Material. Material 5eparmion Whowe Appifcakfe At Key FaciI4 Or MRF Waste Material To Ttensfe, Landfill, MRE t Recyclable Material -To Riccycle Center or NIRi: for Specific Types of Material. Potential Recyclable Material -Ana etc far Speafic Types of RecyclingReuse. Contamination is oftena factor preventing recycling. Key designs customer collection prograrns and equipment to eliminuie contamination at the collection site, and wilt perform additional sorting at facility if required. DIIs1rWN & Vemoliflun "LOW BUYS" Ready to Roll! F PROMP-9 Overview of SB 1383: ► SB 1383 establishes aggressive organic waste reduction targets. ► SB 1383 also builds upon the Mandatory Commercial Organics Recycling law (AB 1826). 0 Our jurisdiction has been implementing this law since 2016. ► SB 1383 requires Californians to reduce ❑rganic waste disposal by 50 by 2020 and 75% by 2025. These targets use CalPecycle's 2074 Waste Characterization Study measurements when 23 million tons of organtc was to were disposed. a These disposal reductions will reduce at least 4 million metric tons of emissions annually by 2030. w Additionally, as a part of the disposal reduction targets the Legislature directed CaIRecycle to increase edible food recovery by 20 percent by 2025. $ The food recoveiy goal is unique. AB 341 _ � item 3 an a ory arnrr1ercta Recycling Law AB 341 requires commercial and public entities that generate 4 cubic yards or more of solid waste per week and multi -family apartments with 5 or more units to subscribe to recycling services by July 1, 2012. Mandatory Commercial Organic Recycling Laver California law AB 1826 went into effect in 2016. AB 1826 requires businesses and schools that generate 4 or more cubic yards of solid waste to implement a recycling system - with full implementation realized in 2019. A Let KEY DISPOSAL Be Your Recycling Partner PLASTICS Soda & Water Bottles, Milk Jugs, Salad Dressing Bottles #16 Fe 6? KEY O15P05AL & RECYCLIKG IINC 323 - a21- S441 �PAPER Office paper, Flattened Cardboard, Newspapers, Catalogs, Magazines, Phone Books, Paper Bags Do not recycle the following items listed below. A Key Disposal & Recycling Inc. 1 5202 Industry Avenue I Pico Rivera, CA 90660 Soda Bottles Water Bottles Making y Easy Re cli�Milk Ju s Salad Dressing Bottles Glass Bottles & Jars Steel Cans Aluminum Cans White Paper Computer Paper Letter Head T Rp. cyc,lP�, Carbon Paper Cellphone Tape Pens & Pencil Photographs Rubber Bands Styrofoam Packaging Stir Sticks Tea Bags Plants Folders "Junk" Flail Colored Paper- ,N. Magazines Fax Paper Envelopes Phone Books .. Gift Boxes Newspaper Flattened Cardboard Sticky Notes KEY 0Ispasm & Px i p.[IW jut 323-721-5441 5202 Industry Ave. Pico Rivera, CA 90660 item 5 Non Rinses Soiled Tissues Ceramics Coffee Grounds Creamer Packets KEY DISPOSAL & RECYCLING INC 323 - 721- 5441 55 Galion EnviroGuard Roll Out Cart Features: • Proven to withstand the rigors of today's household refuse, recycling, and organics collection programs ■ Meets/Exceeds all ANSI type 13 & G container standards; Compatible with all ANSI certified Fully- and Semi - Automated Lift Arm Lifters ■ Constructed of high -quality, resilient, UV -stabilized HDPE temperature tested to withstand both extreme cold and extreme heat; Flexibility to include Post -Consumer Rec?cied (PCR) material to support sustainability goals ■ Continuous, one-piece handle provides Strong gripping area designed to provide optimum control of a fully -loaded cart; Wide wheelbase designed for easy maneuvering and Stability ■ Shipped with lids attached to reduce assembly time; one-piece, blow -molded snap on (gMSQ) wheels with integrated spacers takes only seconds to attach for deployment ■ Textured body offers optimum grippin automated collection + External, enclosed catch bar allows for smooth inside without holes to mitigatt Item (� V • Due to the weight of organics, 65-gailc size available. Materials that CAN be placed inside 65-gallon carts: Was cwtco capmty tcallma lliemal 65 Grl 74d L Food Waste: oycaa Dwth (D) 27 0 6asa Ovcr+�� `�� [W] 2a.s 263 (17-31 67.31 Fruit, bread, fish, meat, vegetables, dairy, fats, ail and grease Leftovers, sauces, eggshells, coffee grounds and their filters, o,vari Huns trri U Hag 43.6 0-74 peels, pits and seeds, poultry and their bones and skin, pasta, bread, ,Y,� �, mbkraifa t 4 and rice s3% 4��ry g1 936 Green Waste: - Grass, leaves, weeds, pinning, flowers, yard, garden waste, twiggs or small brandies, � CALL NOW &GET YOURS TODAY! � (323) 721-5441 Calculator " Price Per Cubic Yard Bloamingdales t ML-r MO re I Q2Clf17Q! •pE Fee depends an Clty percentage 110%095 = 0.10l FILL IN BLUE PI FASF FII I IN C:f LORFD ARFA TO CAI CAJI ATF PRIC:F PFR C!JBIC YARD $/Cubic Yd #DIV/O! #DIV/O! #DIVIO! #DIV/O! #DIVIO! 12.00 8.00 8.00 9.95 9.00 9,00 9,00 9.00 9.00 9,00 5/9/z 4 , tet # Bins Size of Bins # ❑ayslWeek Monthly before AB AB % AB fee Monthly Bill 666.68 150.79 152.30 A 2 1 3 1 Y 155.99 0.00 0.00 0.00 0.00 MO MO 0.00 0.00 0,160 0,160 0.160 0.160 OA 50 OA 60 0.160 0,160 0.160 0.150 0.150 0.150 OA 50 0.150 0.150 All ko�ations local 24,96 180.95 Quote A 0.00 0.00 0.00 0,00 0.00 0.00 0.00 0.00 0.00 n.W 0.00 0.00 D,00 0.00 0,00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 e0.00 0.00 0,00 0.00 0,00 0.00 24.96 180.95 0.00 ARE 4A 7,24 Month 198.18 V031-k A)a4c q-AA�- 61 cl A I I I.A74, t i. -14r 1� �� gNr' N . j� T�C,�i frfAO�` I I rf � r �' •�'fi ti r �+� ON - r t �11 a; `I loss I AN gGre,N1ENT Al AA 9-11 471- gk� CA a _N\1\ fi-ft p 16 lo"- t I- 7 i ff 1, TI i R - i ^' �m0t��S �a9re9�tlani O n ral �gaut �1 S t y)IF •. �� AER1►r... _ �.._,� a r � -. U ass, � Gfassrt. f t=f-sw.r vn n+d°s Lgaaxdai�I r - "A9t�.ar%:.e`a% ii wy,r CTRON LW WW • E• , j�••nrrutYa «' .... SOVQ5 k � ss�rrrr _ �-rTSiNQ '- IL ,� n xr •, EasiwKc rsus ` P Y� MN et Al tt y.,, V. k cry J tier to Y7ur wow - ,Gt•� a Y�'yt � f I` � r� P�ea1 k: Lea TRA5H. ��,n.`M_�kl�zr3glheR9otrlMertlr,7hc3T � bllbm H w W k r g before k; 1 A • IT . i`. It 13 ry�Y I' •. ,� a� to di ].:•A1 - fragt�nusmett�� e TftiPsn ar�r >ra5h l: Plaas� dire as Blapm`n9dale s +r, d{s ea9ue }�r she prngerw pnsa} at Cagle aste v.3'"'''. n' on Arra .i n% n��rse blip! 9 . 41 FTA--�X -lf A DISPOSAL lE RECYCLING LLC May 13, 2024 Mayor Will O'Neill City of Newport Beach 100 Civic Center Drive Newport Beach, CA 92660 Dear Mayor O'Neill: Received After Agenda Printed May 14, 2024 Agenda Item No. 10 I am writing this letter to offer an update on those matters the Council wanted corrected in regards to Key's Disposal & Recycling service of the Rolloff container at Bloomindales Department Store, and in response to the memo sent to Key on April 29, 2024 from Charles Springer. It is our understanding that this matter will return to Council on May 14 for further consideration. Given the May 14 Council date, it seems Mr. Springer's memo of April 29 in which he states he wishes to pursue termination of Key Disposal & Recycling, based on his evaluation of two items that are in the completion stage, is premature at best, and I believe misinformed. I have listed below further progress to bring these items, listed as Task 3 and 4, into City compliance and have added recommendations for a program that will assist Bloomindales and Key better coordinate a program that starts inside the store and ends with Key's collection/recycling material destinations. 1IN 5202 Industry Ave • Pica Rivera, CA 90660 • Tel. (323) 721-5441 • infa@keydisposalrecycling.com .NW -- DISPOSAL A RECYCLING LLC TASK 3---Generator Outreach. With regard to the agreement from the Store and the 2023 tonnage amounts, this has been previously submitted. Also, previously submitted was a notice of Key and Store personnel as it pertains to providing outreach and educational materials to the Store. We have had no information from the Store over the past period of time that changes in Store personnel may have resulted in Key materials not being sent to the appropriate person. Nor have we been informed by the Store what their internal procedures are/were, how they distributed our materials and if additional specific education materials would be needed. While Key did not record specific dates and delivery times and Store reception/personnel, in hindsight we probably should have. This is why we are recommending specific meeting times with relevant Store personnel to review the outreach/education material at the Store location on a regular schedule. NOTES: A walk-through meeting at the Store to review these matters is set for May 9. Attachment A. While not all of the Key educational/outreach materials have been saved, specific notes and materials have been communicate(A to the Store. See ATTACHED Materials. Usually Key outreach/educational materials follow specific themes: Outlining regulatory and State mandates that change or add' to -waste sorting, contamination, and the use of newly designed containers to V ` % address meeting our recycling objectives Other education materials are reviewed with customers to address speciffc customer problems, such as contamination, material sorting, use oftecycling containers, etc. A continuing problem is ,just to persuade customers to recycle. w 5202 Industry Ave * Pica Rivera. CA 90660 • Tel. 1323) 721-5 1 * inbftOydlsposalrecycling.cw _r KEY 01511105M 6 RECYCLING LLE Task 4 — Diversion Plan. Waste assessment for instore containers has been difficult to obtain for several reasons: -A reliable instore information source. This included the information needed to design and execute an interior source separation program, which is beyond our scope of work for this account. -As noted a meeting is set for Store representatives and Key personnel for May 9 at the Store to obtain specific information the City deems necessary for our reports and — to establish a line of direct communication that will include store contacts, distribution of Key materials, and regular instore meetings. -It is recommended that the City needs to decide for various reporting responsibilities between Key and Waste Management. Waste Management is the collector/recycler oil record for the Store Recycling Materials and Organics. (Some of which we find in our compactor.) Key has made significant progress on the issues identified as requiring additional work. We anticipate by the May 14 Council meeting+date -we will have effectively resolved the outlined issues. " 5202 Industry Ave • Pica Rivera, CA 90660 • Tel, (323) 721-W1 ■ inf2g"d ■N= DISPOSALS RECYCLING LLC Key Disposal & Recycling thanks the Mayor and City Council for the opportunity to meet all City and State recycling/waste requirements. We hope to have the opportunity to continue serving commercial customers in Newport Beach for another 30 years. Since ohn Katangian, President Key Disposal & Recycling cc. Newport Beach City Council. Mr. Charles Springer, Public Works Department (1\0e 52021ndustry Ave * Pica Rivera, CA 90660 • Tel_ (323) 721-5 1.+ From: Monica Ng Sent: Monday, May 6, 2024 1:26 PM To: Shelly keydisposalinc; Elizabeth Raney;lnfo keydisposalinc; Liz keydisposalinc; Eliza keydisposalinc Cc: Shea Ledbetter Subject: RE: Key Disposal and Bloomingdales (BLM720030) Hi Shelly, We backhauI the material on our return trailers to our Distribution Center 1n City of Industry. From City of Industry, we have an agreement with International Paper for our OCC (Cardboard). Hope this information helps. Thank you, Monica Monica Y Ng Macy's, Inc. Mabile 732-438-7300 MISSION CrvaHny a EVERY n.lanlev luwm MI `� wllnnnki foppm-snlalion. From: Shelly keydisposalinc <sheIly(akeydisposalrecygling.com> Sent: Monday, May 6, 2024 4:14.PM To: Elizabeth Raney <Elizaheth.Raney&loomin dales,com�; Info keydisposalinc �infakeydisposalrecycling camp; Liz keydisposalinc <lizkeydispasalrecycling:com�; Monica Ng <monica:y.n�?macys_cam>; Eliza keydisposalinc <eiiza_@keydisposalrecyclin,cam> Cc: Shea Ledbetter <Shea: Ledb_ etter� laar ingdales:cam� Subject: Re: Key Disposal and Bloomingdales (BLM720030) EXT MSG: Good afternoon Elizabeth, I am attaching flyers for SB 1383 Outreach to let you know what you can put in your recycling container as well as your organics bin. I wi11 go over as we11 on our walk thru. This is confirmation that on May 9th at 3pm. We will be doing a waste analysis walk. The city is requesting the laackhaui agreement with the store, can you please forward the same copy if you provided to the city.? Let me know if you have any questions. Thank you, 5helline Katangian Key Disposal and Recycling, Inc. 323-721-5441 Office ----------------------- 323-430-0095 Direct From: Shelly keydisposalinc Sent: Monday, May 6, 2024 1:14 PM To: Elizabeth Raney; Info keydisposalinc; Liz keydisposalinc; Monica Ng; Eliza keydisposalinc Cc: Shea Ledbetter Subject: Re: Key Disposal and Bloomingdales (BLM720030) Good afternoon Elizabeth, I am attaching flyers for 5B 1383 Outreach to let you know what you can put in your recycling container as well as your organics bin. I will go over as well on our walk thru. This is confirmation that on May 9th at 3pm. We will be doing a waste analysis walk. The city is requesting the backhauI agreement with the store, can you please forward the same copy if you provided to the city.? Let me know if you have any questions. Thank you, 5helline Katangian Key Disposal and Recycling, Inc. 323-721-5441 Office 323-430-06 6 Direct ---------------9 - 714--68 -7924-Cell ----------------------- 323-246-fl254 Fax --- ........... KEY ors�osaes��trc��Ht 323.721-5441 Thank you, 5helline Katangian Key Disposal and Recycling Inc. 323-721-5441 Office Get Outlook for iOS From: Shelly keydisposalinc <shellykeydisposalrecyclin_cQm> Sent: Monday, April 29, 2024 1:57 PM To: Elizabeth Raney -�Elizabeth.R jeaneybloomingdales:com>; Info keydisposalinc <jnfoceydispasalregycling camp; Liz keydisposalinc <liz keydisposalrecyeling:com�; Monica Ng �monica:y_ng�ma�ys_com�; Eliza keydisposalinc <elizapkeydisposalrecyclingrnmp Cc: Shea Ledbetter <Shea. Ledbetter_bloomingdale5.00M> Subject: Re: Key Disposal and Bloomingdales (BLM720030) See you then! Thank you, Sheliine Get Outlook for iO5 Info keydisposalinc From: Info keydisposalinc Sent: Monday, May 13, 2024 1113 AM To: .rsalZl2@aol.com' Cc: Eliza keydisposalinc Subject: FW: Task 3 and Task 4 Attachments: Task 3- Backhual Description from Bloomingdales by Email.pdt Task 3- Outreach Material sent Via Email,pdf; Task 3- Outreach EducartionaI MateriaLpdf; Task4-WasteAnalysisPictures_pdf, Backup for recycling bin quote.pdf See below email sent to Charles and should I include. From: Shelly keydisposalinc <shelly@keydisposalrecycling.com> Sent: Friday, May 10, 2024 2:33 PM To: Springer, Charles <C5pringer@newportbeachca.gov> Cc: WasteReporting<wastereparting@newportbeachca.gov>; Eliza keydisposalinc<eIiza@keydisposaIrecycling .com>; Info keydisposalinc <info@keydisposalrecyciing.com>; Salazar, John <JSalazar@newportbeachca.gcv> Subject: Task 3 and Task 4 Good afternoon Charles, eTask 3 — Generator Outreach: Recycling flyers were emailed to customer representative on May 6". Outreach materials were also delivered to customer in person during May 91' waste analysis at customer location. During waste analysis walk thru explanation of mandatory recycling was discussed and customer responded that they have segregated recycling receptacle for wood, plastic, paper, and organics provided by Waste Management. Backhaul agreement was not provided, however, they did explain in an email attached that their trailers carrying recyclables are backhauled to a facility in Cityof Industry. In addition, they have an agreement with International Paper for OCC (Cardboard). Task 4 —Diversion Plan: On May T' we completed a waste analysis during our walk thru of customer facility both interior and exterior_ Interior containers were located in lunch room, restroom, and by floor register. Only plastic trash containers were visible. We found opportunities for recycling of plastic battles, biodegradable straws, and paper. Customer notified us that they rejected our proposal for paper recycling because they already have that in place through International Paper. We further gave our recommendation to insert a separate receptacle next to the existing trash containers for mixed recycling and referred to the outreach materials we provided them. Upon analysis of exterior portion of customer site we found organic container present, wood Banger bins in the warehouse basement, our trash compactor, and cardboard container and baler. We recommend that they should also have a mixed recycling bin. We quoted (1) 3 yard bin, serviced (1) pick up per week for $180.95 per month. Since they already have a recycling program through Macy's and Waste Management for paper/cardboard, organics, and wood hangers we did not provide pricing for these services already in place. From: Springer, Charles <CSpringer(Qnewportbeachca.gav> Sent: Monday, April 29, 2024 4:06 PM To: Shelly keydisposalinc<sheilyCDkeydisposalrecycllnr-.com> Cc. WasteReporting <wastere orting@newportb_achca.Rov>; Eliza keydisposalinc <eliza@keydisposatrecyclin.con-,>; Info keydisposalinc <info(cDkevdisposalrecycling.com>; Salazar, Jahn <JSalazar new ortbeachca. av> Subject: RE: Key Disposal & Recycling: Newport Beach (part 1 of 5) Shelline, Please see below. Task 1: Selection of Mixed Waste Material Recovery Facility. Determination: Complete as of April 3, 2C24. Task 2 — Waste Characterization Audit: - The City asked for the following: - Date and time of collection - Location and name of inspection facility - Images from the waste inspection that includes any contamination identified as well as the transported container. Waste characterization report - Weight tickets for divertible debris that includes facility name(s) and location(s). The CR&R MRF weight ticket was omitted from this submission, but we have a copy from the original that we consider as submitted (attached). Determination: Complete as of April 26, 2024. Task 3 — Generator Outreach; The City asked for the following: c. Written documentation of contacts with appropriate store personnel pertaining to providing outreach and educational material to store personnel c. The written agreement/ arrangement from the store and the tonnage from 2023. Determination: Incomplete_ Written response below did not demonstrate Key Disposal provided outreach material to store personnel. Et indicated educational outreach material is obtained by Bloomingdale's staff, but no dots were connected that Key Disposal furnished educational outreach material to the company and explained the expectations - The backhaul arrangement —per an email supplied, the store acknowledged they backhaul, but details were not supplied in your response by either store personnel or Key Disposal & Recycling delineating the arrangement. Task 4 — Diversion Plan: - The City asked for the following; - Resuits of the waste assessment of interior containe rs Written documentation of attempts to implement a source separation program for interior containers_ Written documentation of attempts to implement a recycling program that includes an external container. Determination: Incomplete. - Results of the waste assessment of interior containers —incomplete Written documentation of attempts to implement a source separation program for interior containers. — incomplete c Response provided uses future tense and not past tense, indicating attempts to implement have not been conducted. - Written documentation of attempts to implement a recycling program that includes an external container. — incomplete a Response provided uses future tense and not past tense, indicating attempts to implement have not been conducted. Task 5 - 5uppIV a completed Exhibit E report: - The City asked for the following: - A completed version of the Exhibit E Reporting Protocol must be supplied to the City. Determination: Comte. I called appropriate personnel at Bloomingdale's today, April 29, 2024, to confirm information supplied in your response. They confirmed that a teams call transpired on April 22 and lasted approximately 5 minutes. The call consisted of an image of compactor contents, but educational materials were not provided and implementation recommendations were not made. I also asked if store personnel had been provided educational materials by Key Disposal, if a walkthrough with store personnel transpired, and if store personnel had any information regarding their backhaul. The store confirmed that they had not been provided any educational materials by Key Disposal, a scheduled walkthrough with Bloomingdale's staff did not transpire but Key Disposal came unescorted late at night one night, and store personnel provided me with an in depth review of their bacfchaul process. Store staff was very confused as to what Key Disposal was attempting. Taking the two incomplete items into account, in addition to communication with appropriate store personnel today, we will be pursuing termination. Thank you, �Q Charles Springer Refuse Manager T 0 Public Works Department Office:949-718-3466 r- ),-k� 2 592 Superior Ave c"tt�r Newport Beach, CA 92663 ae�'•T From: Shealy keydisposalloc <she llyPkeydis posalrec clip .com> Sent: April 26, 2024 1:54 PM To: Springer, Charles <CS rin er newU ortbeachca.Gov> Cc: WasteReporting<w_astereportingCd)newportbeachca.�-D >; Eliza keydisposalinc <elizaCa)keydispasalrecrciing.com>; Info keydisposalinc <infoCcDkevdlsposalrecycling.com> - e 1 Subject: Key Disposal & Recycling: Newport Beach (part 1 of 5) '[EXTERNAL EMAIL] DO NOT CLICK finks or attachments unless you recogniaethe sender and know the content vs sate_ Task 2 We conducted an audit of the waste container, 40 yard compactor, collected from 8loomingdales in Newport Beach. The audit was conducted at our facility at 5202 Industry Avenue in Pico Rivera, California on April 111h 2024 at 10:OOAM. Key Disposal & Recycling manager's present were John Katangian, Dart Katangian, Shelline Katangian, Juan Vallejo, and Isaac Martinez. Please see attached pictures of trash (MSW) from the compactor_ Also, attached are pictures of the container and of identified contaminated soiled cardboard. We report that there were 75% of recyclable material, 5% of organic material, contaminated waste 1S%, and construction (C%D) 5% present in the overall waste stream. Recyclables were in the form of plastic bubble wrap, plastic bottle, plastic hangers, clear plastic Crags, cardboard boxes, shoe boxes, brown paper bags, and paper packaging. Organic material were in the form of food waste wrappers, cups, plates, and soiled napkins. Construction material found were ceiling tiles/drywall. Contaminated waste found were of soiled cardboard not eligible for recycling. * Waste audit pictures wifl be seat separately due to size of fifes_ Please find attached weight ticket from CR&R Transfer 5tatlon at 11232 Knott Avenue in Stanton, California on April 12"' 2024 at 8:14AM. Tonnage was 2,78 tons. Task 3: On Monday, April 22"d we had a Teams meeting with Monica fig, authorized customer representative from their environmental and facilities department. We discussed recyclable materials that can be diverted such as plastic hangers, cardboard boxes, and plastic bubble wrap. I discovered that outreach and educational material for their in house diversion program are obtained by their environmental and facility coordinators. Their personnel also conduct employee training. The annual tonnage for 2023 was 10,69 tons and is back -hauled and recycled with International Paper, we have requested a copy of their backhaul agreement and will provide upon receipt. Task 4 Based on our assessment of the interior containers they generate thin plastic trash liners with divertible materials. Some examples are paper, plastic wrappers from packages, and empty plastic water mottles. We are going to recommend that they find a same space to }glace around their existing trash cans a separate receptacle for plastic and cardboard/paper, and food waste/scarps. We have followed up with Monica Ng regarding her availability for a meeting at their store location at their earliest convenience and to include Elizabeth Raney, supervisor of fulfilment. In addition, we will recommend placing a 3 yard bin for emptying our the interior receptacles with the plastic and cardboard/paper. For the food waste/scraps they will continue to use Waste Managemerit organic bin. Task 5 Please see attached Exhibit E. KEY DISPOSAL 6 RECYCLING March 25, 2024 City of Newport Beach Refuse Manager Charles Springer 100 Civic Center Drive Newport Beach, CA 92660 Dear Refuse Manager Charles Springer: If I may introduce myself, I am John Katangian, President/Owner of Key Disposal & Recycling. Key has been serving commercial customers in Newport Beach for the past 30 years. This letter is in reference to the March 26 Council agenda item concerning Key's license to operate in Newport Beach. I would like to take a minute of your time to discuss the three non- compliant items listed on staff's letter to Key dated March 13 and the City's consideration to terminate Key's franchise agreement. Key can demonstrate the four non -compliant items listed by the City are either being addressed or have been addressed: ITEM 1: Key generated educational material which was submitted to Waste Management, the account holder, for distribution to Bloomingdales. City staff's discussion with the store employee "Rebecca" is not factual. Key's information is that she is NOT the store manager, and in fact works in the cosmetics department. To my knowledge she is not on any contact list to receive Key's education materials, either from Key or Waste Management. 5202 Industry Ave • Pica Rivera, CA 90660 • Tel. (323) 721-5441 • info@keydisposalrecycling.com KEY DISPOSAL A RECYCLING Key is not hired to collect cardboard waste, therefore this material is not included in our monthly reports, it is my understanding this material is separated by the store and collected by another company. As such no cardboard is placed in the compactor. Our on -site compactor is for mixed waste only and we do not collect separated recyclables at this location. ITEM 2: Waste inspection reports along with contamination reports are submitted with each collection date. Route review was submitted, no updates given as route to/from Bloomingdales does not change. A waste characterization report was prepared for 2023. *See Attached. ITEM 3: Exhibit E was prepared and submitted to the City. Also this information contained in our monthly reports. *See Attached. ITEM 5: Key insurance requirements were renewed with no lapse in coverage during 2023-2024. *See Attached. While Key admits mistakes were made, most of the Non - Compliant items have been or are being corrected. Key is not error free as all companies, municipalities and California struggle with a changing landscape, such as State 1383 requirements. We acknowledge that several of our monthly reports missed the deadline in 2023, a staff error that has been corrected. 5202 Industry Ave 9 Pica Rivera, CA 90660 a Tel. (3231 721-5441 • info@keydisposalrecycling.com DISPOSAL & RECYCLING Key is a small but progressive company with emphasis on working with our customers to find new recycling opportunities to divert our commercial mixed waste. Fleet updates include two new electric trucks in-service, two more on order, and new organic -use recycling bins/carts. Over the years Key has enjoyed working with City staff and Council members. It is our hope the Council will allow Key to continue to serve Newport Beach commercial customers as we work with the City to meet all local and State regulations. Thank you for your consideration in this matter. Sincerely, John Katangian President/Owner 5202 Industry Ave • Pica Rivera, CA 90660 • Tel. (323) 721-5441 • info@keydisposalrecycling.com May 28, 2024 Mayor Will O'Neill Newport Beach City Council City of Newport Beach, CA 92660 Dear Mayor and Council: In reference to the Staff report of May 28 regarding Key Disposal & Recycling and Key's letter to the Council of May 20, 2024, several important points need to be highlighted, including: • At the May 14 Council meeting the actions by Key that brought Key into compliance with Tasks 3 & 4 were NOT covered by staff. • Staff issued their memo on April 29 to terminate Key's license. • Staff knew that Store information was needed to comply with Staff's request, and this would be obtained at the joint meeting with Store representatives set for May 9. • Staff knew that a presentation of compliance would be made to Council on May 14, yet moved to terminate Key on April 29, and: • Staff omitted those completion tasks occurring from May 9 to May 13 from their May 14 report to Council, apparently seeing no need since their termination memo was issued on April 29. • Regarding the May 28 Staff report to Council, many of the items listed by Staff are not pertinent to Key, as our only job with the Store is to collect and dispose of the Store's non - recyclable waste deposited into the compactor. Key did make suggestions to the Store in-store recycling/source separation, however this is out of our control and out of our limited area of responsibility. Key has not been treated fairly by Staff and hopes the Council will recognize the efforts Key has made to comply with City requests, maintain Key as a Tier 1 waste hauler/recycler in Newport Beach. Thank you for your consideration in this matter. John Katangian, President Key Disposal & Recycling