HomeMy WebLinkAbout06 - Approval to Increase the Amount for As -Needed Procurement of Public Works Department Maintenance and Repair Tools, Materials and SuppliesQ �EwPpRT
c
9C/FOR
TO:
FROM:
CITY OF
NEWPORT BEACH
City Council Staff Report
March 25, 2025
Agenda Item No. 6
HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL
David A. Webb, Public Works Director - 949-644-3311,
dawebb@newportbeachca.gov
PREPARED BY: Kyle Brodowski, Public Works Superintendent - 949-718-3464,
kbrodowski@newportbeachca.gov
TITLE: Approval to Increase the Purchase Order Amount with W. W.
Grainger, Inc. for As -Needed Procurement of Public Works
Department Maintenance and Repair Tools, Materials and Supplies
ABSTRACT:
Based on anticipated expenditures, staff requests City Council approval to increase the
amount of Purchase Order (PO) No. 22500148 with W. W. Grainger, Inc. (Grainger) for
as -needed procurement of Public Works Department maintenance and repair tools,
materials and supplies from $120,000 to $200,000 for Fiscal Year 2024-25, and approval
to issue a $200,000 PO on or after July 1, 2025 for FY 2025-26.
RECOMMENDATIONS:
a) Determine this action is exempt from the California Environmental Quality Act (CEQA)
pursuant to Sections 15060(c)(2) and 15060(c)(3) of the CEQA Guidelines because
this action will not result in a physical change to the environment, directly or indirectly;
b) Approve a change order to Purchase Order No. 22500148 with W. W. Grainger, Inc.,
increasing the amount from $120,000 to $200,000 for FY 2024-25; and
c) Approve issuing a purchase order with W. W. Grainger, Inc., for $200,000 for FY 2025-
26 on or after July 1, 2025.
DISCUSSION:
The Public Works Department procures a wide variety of essential tools, materials and
supplies from Grainger, through a contract they were awarded by the Sourcewell
cooperative purchasing agency. Based on the department's FY 2024-25 expenditures to
date, staff requests City Council approval to increase the amount of PO No. 22500148
for as -needed procurement of these items from $120,000 to $200,000 for FY 2024-25,
and to issue a purchase order with Grainger for $200,000 for FY 2025-26 on or after
July 1, 2025. This adjustment will ensure maintenance and operations crews can
efficiently manage their various responsibilities in a cost-effective manner that complies
with the City of Newport Beach's Purchasing Policy.
6-1
As -Needed Procurement of Public Works Department
Maintenance and Repair Tools, Materials and Supplies
March 25, 2025
Page 2
Sourcewell awarded Grainger with Contract #091422-WWG for maintenance, repair and
operations -related supplies and equipment on November 7, 2022, with an initial term
through November 8, 2026. The award was based on Grainger's response to Sourcewell
RFP #091422, with Grainger receiving the highest total score of the submitted proposals.
Grainger is a leading provider in the retail warehouse sector, and through this agreement
provides qualifying agencies with ready access to pre -negotiated, discounted rates on a
wide variety of essential maintenance -related supplies.
FISCAL IMPACT:
The adopted budget includes sufficient funding for this purchase. Depending on the
respective use of the equipment and materials in question, costs will be expensed to
accounts in Facility Maintenance (0108041), Fleet (7529031), Parks (0108031), or
Streets/Beaches (0108061).
ENVIRONMENTAL REVIEW:
Staff recommends the City Council find this action is not subject to the California
Environmental Quality Act (CEQA) pursuant to Sections 15060(c)(2) (the activity will not
result in a direct or reasonably foreseeable indirect physical change in the environment)
and 15060(c)(3) (the activity is not a project as defined in Section 15378) of the CEQA
Guidelines, California Code of Regulations, Title 14, Chapter 3, because it has no
potential for resulting in physical change to the environment, directly or indirectly.
NOTICING:
The agenda item has been noticed according to the Brown Act (72 hours in advance of
the meeting at which the City Council considers the item).
ATTACHMENT:
Attachment A — Sourcewell Contract #091422-WWG
6-2
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
ATTACHMENT A 091422-WWG
Sourcewell -PA'
Solicitation Number: RFP #091422
CONTRACT
This Contract is between Sourcewell, 202 12th Street Northeast, P.O. Box 219, Staples, MN
56479 (Sourcewell) and W.W. Grainger, Inc., 100 Grainger Parkway, Lake Forest, IL 60045, and
Acklands-Grainger, Inc., 123 Commerce Valley Drive East, Suite 700, Thornhill, ON L3T 7W8,
collectively referred to in the attached Proposal as, "Grainger North America" (separately and
collectively herein, Supplier).
Sourcewell is a State of Minnesota local government unit and service cooperative created
under the laws of the State of Minnesota (Minnesota Statutes Section 123A.21) that offers
cooperative procurement solutions to government entities. Participation is open to eligible
federal, state/province, and municipal governmental entities, higher education, K-12 education,
nonprofit, tribal government, and other public entities located in the United States and Canada.
Sourcewell issued a public solicitation for Facility MRO, Industrial, and Building -Related Supplies
and Equipment from which Supplier was awarded a contract.
Supplier desires to contract with Sourcewell to provide equipment, products, or services to
Sourcewell and the entities that access Sourcewell's cooperative purchasing contracts
(Participating Entities).
1. TERM OF CONTRACT
A. EFFECTIVE DATE. This Contract is effective upon the date of the final signature below.
B. EXPIRATION DATE AND EXTENSION. This Contract expires November 8, 2026, unless it is
cancelled sooner pursuant to Article 22. This Contract may be extended up to two times, for
one additional year per extension, upon the request of Sourcewell and written agreement by
Supplier.
C. SURVIVAL OF TERMS. Notwithstanding any expiration or termination of this Contract, all
payment obligations incurred prior to expiration or termination will survive, as will the
following: Articles 11 through 14 survive the expiration or cancellation of this Contract. All
other rights will cease upon expiration or termination of this Contract.
Rev. 3/2022
6-3
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
091422-WWG
2. EQUIPMENT, PRODUCTS, OR SERVICES
A. EQUIPMENT, PRODUCTS, OR SERVICES. Supplier will provide the Equipment, Products, or
Services as stated in its Proposal submitted under the Solicitation Number listed above.
Supplier's Equipment, Products, or Services Proposal (Proposal) is attached and incorporated
into this Contract.
All Equipment and Products provided under this Contract must be new and the current model.
Supplier may offer close-out or refurbished Equipment or Products if they are clearly indicated
in Supplier's product and pricing list. Unless agreed to by the Participating Entities in advance,
Equipment or Products must be delivered as operational to the Participating Entity's site.
This Contract offers an indefinite quantity of sales, and while substantial volume is anticipated,
sales and sales volume are not guaranteed.
B. WARRANTY. Supplier warrants that all Equipment, Products, and Services furnished are free
from liens and encumbrances, and are free from defects in design, materials, and workmanship.
In addition, Supplier warrants the Equipment, Products, and Services are suitable for and will
perform in accordance with the ordinary use for which they are intended. Supplier's standard
product warranty policy for Participating Entity purchases in the US or Canada (as revised from
time -to -time) are available on the grainger.com and grainger.ca websites, respectively, and are
incorporated by reference. Supplier's dealers and distributors must agree to assist the
Participating Entity in reaching a resolution in any dispute over warranty terms with the
manufacturer. Any manufacturer's warranty that extends beyond the expiration of the
Supplier's warranty will be passed on to the Participating Entity.
C. DEALERS, DISTRIBUTORS, AND/OR RESELLERS. Upon Contract execution and throughout
the Contract term, Supplier will make available to Sourcewell, upon Sourcewell request, a
current means to validate or authenticate Supplier's authorized resellers relative to the
Equipment, Products, and Services offered under this Contract, which will be incorporated into
this Contract by reference.
3. PRICING
All Equipment, Products, or Services under this Contract will be priced at or below the price
stated in Supplier's Proposal.
When providing pricing quotes to Participating Entities, all pricing quoted must reflect a
Participating Entity's total cost of acquisition, which may include a separate line item for freight
other than standard ground shipment as described in the attached Proposal. This means that
the quoted cost, with such additional freight on non-standard ground shipments, is for
delivered Equipment, Products, and Services that are operational for their intended purpose,
and includes all costs to the Participating Entity's requested delivery location.
Rev. 3/2022
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
091422-WWG
Regardless of the payment method chosen by the Participating Entity, the total cost associated
with any purchase option of the Equipment, Products, or Services must always be disclosed in
the pricing quote to the applicable Participating Entity at the time of purchase.
A. SHIPPING AND SHIPPING COSTS. All delivered Equipment and Products must be properly
packaged. Damaged Equipment and Products may be rejected. If the damage is not readily
apparent at the time of delivery, Supplier must permit the Equipment and Products to be
returned within a reasonable time at no cost to Sourcewell or its Participating Entities.
Participating Entities reserve the right to inspect the Equipment and Products at a reasonable
time after delivery where circumstances or conditions prevent effective inspection of the
Equipment and Products at the time of delivery. In the event of the delivery of nonconforming
Equipment and Products, the Participating Entity will notify the Supplier as soon as possible and
the Supplier will replace nonconforming Equipment and Products with conforming Equipment
and Products that are acceptable to the Participating Entity. Supplier's standard product return
policy for Participating Entity purchases in the US or Canada (as revised from time -to -time) are
available on the grainger.com and grainger.ca websites, respectively, and are incorporated by
reference.
Supplier must arrange for and pay for the return shipment on Equipment and Products that arrive
in a defective or inoperable condition.
Sourcewell may declare the Supplier in breach of this Contract if the Supplier intentionally
delivers substandard or inferior Equipment or Products.
B. SALES TAX. Each Participating Entity is responsible for supplying the Supplier with valid tax -
exemption certification(s). When ordering, a Participating Entity must indicate if it is a tax-
exempt entity.
C. HOT LIST PRICING. At anytime during this Contract, Supplier may offer a specific selection
of Equipment, Products, or Services at discounts greater than those listed in the Contract.
When Supplier determines it will offer Hot List Pricing, it must be submitted electronically to
Sourcewell in a line -item format. Equipment, Products, or Services may be added or removed
from the Hot List at anytime through a Sourcewell Price and Product Change Form as defined
in Article 4 below.
Hot List program and pricing may also be used to discount and liquidate close-out and
discontinued Equipment and Products as long as those close-out and discontinued items are
clearly identified as such. Current ordering process and administrative fees apply. Hot List
Pricing must be published and made available to all Participating Entities. Supplier's Proposal
includes additional detail regarding its Hot List program for U.S. and Canadian Participating
Entities.
Rev. 3/2022
6-5
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
091422-WWG
4. PRODUCT AND PRICING CHANGE REQUESTS
Supplier may request Equipment, Product, or Service changes, additions, or deletions at any
time. All requests must be made in writing by submitting a signed Sourcewell Price and Product
Change Request Form to the assigned Sourcewell Supplier Development Administrator. This
approved form is available from the assigned Sourcewell Supplier Development Administrator.
At a minimum, the request must:
• Identify the applicable Sourcewell contract number;
• Clearly specify the requested change;
• Provide sufficient detail to justify the requested change;
• Individually list all Equipment, Products, or Services affected by the requested change,
along with the requested change (e.g., addition, deletion, price change); and
• Include a complete restatement of pricing documentation in Microsoft Excel with the
effective date of the modified pricing, or product addition or deletion. The new pricing
restatement must include all Equipment, Products, and Services offered, even for those
items where pricing remains unchanged.
A fully executed Sourcewell Price and Product Request Form will become an amendment
to this Contract and will be incorporated by reference. Supplier will not be required to
produce third -party confidential or proprietary information as justification for a requested
price change, however, Sourcewell will make its determination on a price change request
based on the information provided.
S. PARTICIPATION, CONTRACT ACCESS, AND PARTICIPATING ENTITY REQUIREMENTS
A. PARTICIPATION. Sourcewell's cooperative contracts are available and open to public and
nonprofit entities across the United States and Canada; such as federal, state/province,
municipal, K-12 and higher education, tribal government, and other public entities.
The benefits of this Contract should be available to all Participating Entities that can legally
access the Equipment, Products, or Services under this Contract. A Participating Entity's
authority to access this Contract is determined through its cooperative purchasing, interlocal,
or joint powers laws. Any entity accessing benefits of this Contract will be considered a Service
Member of Sourcewell during such time of access. A Participating Entity may be required by
Supplier to document the Participating Entity's affiliation to this Contract prior to accessing the
benefits of this Contract. Supplier understands that a Participating Entity's use of this Contract
is at the Participating Entity's sole convenience and Participating Entities reserve the right to
obtain like Equipment, Products, or Services from any other source.
Supplier is responsible for familiarizing its sales and service forces with Sourcewell contract use
eligibility requirements and documentation and will encourage potential participating entities
Rev. 3/2022
• •
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
091422-WWG
to join Sourcewell. Sourcewell reserves the right to add and remove Participating Entities to its
roster during the term of this Contract.
B. PUBLIC FACILITIES. Supplier's employees maybe required to perform work at government -
owned facilities, including schools. Supplier's employees and agents must conduct themselves
in a professional manner while on the premises, and in accordance with Participating Entity
policies and procedures, and all applicable laws.
6. PARTICIPATING ENTITY USE AND PURCHASING
A. ORDERS AND PAYMENT. To access the contracted Equipment, Products, or Services under
this Contract, a Participating Entity must clearly indicate to Supplier that it intends to access this
Contract; however, order flow and procedure will be developed jointly between Sourcewell and
Supplier. Typically, a Participating Entity will issue an order directly to Supplier or its authorized
subsidiary, distributor, dealer, or reseller. If a Participating Entity issues a purchase order, it
may use its own forms, but the purchase order should clearly note the applicable Sourcewell
contract number. All Participating Entity orders under this Contract must be issued prior to
expiration or cancellation of this Contract; however, Supplier performance, Participating Entity
payment obligations, and any applicable warranty periods or other Supplier or Participating
Entity obligations may extend beyond the term of this Contract.
Supplier's acceptable forms of payment and payment terms are included in its attached
Proposal. Participating Entities will be solely responsible for payment and Sourcewell will have
no liability for any unpaid invoice of any Participating Entity.
B. ADDITIONAL TERMS AND CONDITIONS/PARTICIPATING ADDENDUM. Additional terms and
conditions to a purchase order, or other required transaction documentation, may be
negotiated between a Participating Entity and Supplier, such as job or industry -specific
requirements, orders for non -catalog sourced products or services, legal requirements (e.g.,
affirmative action or immigration status requirements), or specific local policy requirements.
Some Participating Entities may require the use of a Participating Addendum, the terms of
which will be negotiated directly between the Participating Entity and the Supplier or its
authorized dealers, distributors, or resellers, as applicable. Any negotiated additional terms
and conditions must never be less favorable to the Participating Entity than what is contained in
this Contract.
C. SPECIALIZED SERVICE REQUIREMENTS. In the event that the Participating Entity requires
service or specialized performance requirements not addressed in this Contract (such as e-
commerce specifications, specialized delivery requirements, or other specifications and
requirements), the Participating Entity and the Supplier may enter into a separate, standalone
agreement, apart from this Contract. Sourcewell, including its agents and employees, will not
be made a party to a claim for breach of such agreement.
Rev. 3/2022
r
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
091422-WWG
D. TERMINATION OF ORDERS. Participating Entities may terminate an order, in whole or
in part, immediately upon notice to Supplier in the event of any of the following events:
1. The Participating Entity fails to receive funding or appropriation from its governing body
at levels sufficient to pay for the equipment, products, or services to be purchased; or
2. Federal, state, or provincial laws or regulations prohibit the purchase or change the
Participating Entity's requirements.
E. GOVERNING LAW AND VENUE. The governing law and venue for any action related to a
Participating Entity's order will be determined by the Participating Entity making the purchase.
7. CUSTOMER SERVICE
A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to
Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is
changed. The Account Representative will be responsible for:
• Maintenance and management of this Contract;
• Timely response to all Sourcewell and Participating Entity inquiries; and
• Business reviews to Sourcewell and Participating Entities, if applicable.
B. BUSINESS REVIEWS. Supplier must perform a minimum of one business review with
Sourcewell per contract year. The business review will cover sales to Participating Entities,
pricing and contract terms, administrative fees, sales data reports, performance issues, supply
issues, customer issues, and any other necessary information.
8. REPORT ON CONTRACT SALES ACTIVITY AND ADMINISTRATIVE FEE PAYMENT
A. CONTRACT SALES ACTIVITY REPORT. Each calendar quarter, Supplier must provide a
contract sales activity report (Report) to the Sourcewell Supplier Development Administrator
assigned to this Contract. Reports are due no later than 45 days after the end of each calendar
quarter. A Report must be provided regardless of the number or amount of sales during that
quarter (i.e., if there are no sales, Supplier must submit a report indicating no sales were
made).
The Report must contain the following fields:
• Participating Entity Name (e.g., City of Staples Highway Department);
• Participating Entity Physical Street Address;
• Participating Entity City;
• Participating Entity State/Province;
• Participating Entity Zip/Postal Code;
Rev. 3/2022
•:
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
091422-WWG
• Participating Entity Contact Name;
• Participating Entity Contact Email Address;
• Participating Entity Contact Telephone Number;
• Sourcewell Assigned Entity/Participating Entity Number;
• Item Purchased Description;
• Item Purchased Price;
• Sourcewell Administrative Fee Applied; and
• Date Purchase was invoiced/sale was recognized as revenue by Supplier.
B. ADMINISTRATIVE FEE. In consideration for the support and services provided by Sourcewell,
the Supplier will pay an administrative fee to Sourcewell on all Equipment, Products, and
Services provided to Participating Entities less returns, credits, tax, and additional freight
handling charges. The Administrative Fee must be included in, and not added to, the pricing.
Supplier may not charge Participating Entities more than the contracted price to offset the
Administrative Fee.
The Supplier will submit payment to Sourcewell for the percentage of administrative fee stated
in the Proposal multiplied by the total sales of all Equipment, Products, and Services purchased
by Participating Entities under this Contract during each calendar quarter. Payments should
note the Supplier's name and Sourcewell-assigned contract number in the memo; and must be
mailed to the address above "Attn: Accounts Receivable" or remitted electronically to
Sourcewell's banking institution per Sourcewell's Finance department instructions. Payments
must be received no later than 45 calendar days after the end of each calendar quarter.
Supplier agrees to cooperate with Sourcewell in auditing transactions under this Contract to
ensure that the administrative fee is paid on all items purchased under this Contract.
In the event the Supplier is delinquent in any undisputed administrative fees, Sourcewell
reserves the right to cancel this Contract and reject any proposal submitted by the Supplier in
any subsequent solicitation. In the event this Contract is cancelled by either party prior to the
Contract's expiration date, the administrative fee payment will be due no more than 30 days
from the cancellation date.
9. AUTHORIZED REPRESENTATIVE
Sourcewell's Authorized Representative is its Chief Procurement Officer.
Supplier's Authorized Representative is the person named in the Supplier's Proposal. If
Supplier's Authorized Representative changes at any time during this Contract, Supplier must
promptly notify Sourcewell in writing.
Rev. 3/2022
.•
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
091422-WWG
10. AUDIT, ASSIGNMENT, AMENDMENTS, WAIVER, AND CONTRACT COMPLETE
A. AUDIT. Pursuant to Minnesota Statutes Section 16C.05, subdivision 5, the books, records,
documents, and accounting procedures and practices relevant to this Contract are subject to
examination by Sourcewell or the Minnesota State Auditor for a minimum of six years from the
end of this Contract. This clause extends to Participating Entities as it relates to business
conducted by that Participating Entity under this Contract.
B. ASSIGNMENT. Neither party may assign or otherwise transfer its rights or obligations under
this Contract without the prior written consent of the other party and a fully executed
assignment agreement. Such consent will not be unreasonably withheld. Any prohibited
assignment will be invalid.
C. AMENDMENTS. Any amendment to this Contract must be in writing and will not be effective
until it has been duly executed by the parties.
D. WAIVER. Failure by either party to take action or assert any right under this Contract will
not be deemed a waiver of such right in the event of the continuation or repetition of the
circumstances giving rise to such right. Any such waiver must be in writing and signed by the
parties.
E. CONTRACT COMPLETE. This Contract represents the complete agreement between the
parties. No other understanding regarding this Contract, whether written or oral, may be used
to bind either party. For any conflict between the attached Proposal and the terms set out in
Articles 1-22 of this Contract, the terms of Articles 1-22 will govern.
F. RELATIONSHIP OF THE PARTIES. The relationship of the parties is one of independent
contractors, each free to exercise judgment and discretion with regard to the conduct of their
respective businesses. This Contract does not create a partnership, joint venture, or any other
relationship such as master -servant, or principal -agent.
11. INDEMNITY AND HOLD HARMLESS
Supplier must indemnify, defend, save, and hold Sourcewell and its Participating Entities,
including their agents and employees, harmless from any claims or causes of action, including
attorneys' fees incurred by Sourcewell or its Participating Entities, arising out of any negligent
or intentional act or omission in the performance of this Contract by the Supplier or its agents
or employees; this indemnification includes injury or death to person(s) or property alleged to
have been caused by Supplier's negligent or intentional act or omission causing some defect in
the Equipment, Products, or Services under this Contract to the extent the Equipment, Product,
or Service has been used according to its specifications. Sourcewell's responsibility will be
governed by the State of Minnesota's Tort Liability Act (Minnesota Statutes Chapter 466) and
other applicable law.
Rev. 3/2022
6-10
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
091422-WWG
12. GOVERNMENT DATA PRACTICES
Supplier and Sourcewell must comply with the Minnesota Government Data Practices Act,
Minnesota Statutes Chapter 13, as it applies to all data provided by or provided to Sourcewell
under this Contract and as it applies to all data created, collected, received, maintained, or
disseminated by the Supplier under this Contract.
13. INTELLECTUAL PROPERTY, PUBLICITY, MARKETING, AND ENDORSEMENT
A. INTELLECTUAL PROPERTY
1. Grant of License. During the term of this Contract:
a. Sourcewell grants to Supplier a royalty -free, worldwide, non-exclusive right and
license to use the trademark(s) provided to Supplier by Sourcewell in advertising and
promotional materials for the purpose of marketing Sourcewell's relationship with
Supplier.
b. Supplier grants to Sourcewell a royalty -free, worldwide, non-exclusive right and
license to use Supplier's trademarks in advertising and promotional materials for the
purpose of marketing Supplier's relationship with Sourcewell.
2. Limited Right of Sublicense. The right and license granted herein includes a limited right
of each party to grant sublicenses to their respective subsidiaries, distributors, dealers,
resellers, marketing representatives, and agents (collectively "Permitted Sublicensees") in
advertising and promotional materials for the purpose of marketing the Parties' relationship
to Participating Entities. Any sublicense granted will be subject to the terms and conditions
of this Article. Each party will be responsible for any breach of this Article by any of their
respective sublicensees.
3. Use; Quality Control.
a. Neither party may alter the other party's trademarks from the form provided
and must comply with removal requests as to specific uses of its trademarks or
logos.
b. Each party agrees to use, and to cause its Permitted Sublicensees to use, the
other party's trademarks only in good faith and in a dignified manner consistent with
such party's use of the trademarks. Each party has the right to inspect the other
party's use of the licensed trademarks and the advertising and promotional
materials used in connection with the licensed trademarks. Upon written notice to
the breaching party, the breaching party has 30 days of the date of the written
notice to cure the breach or the license will be terminated.
4. Termination. Upon the termination of this Contract for any reason, each party, including
Permitted Sublicensees, will have 30 days to remove all Trademarks from signage, websites,
and the like bearing the other party's name or logo (excepting Sourcewell's pre-printed
catalog of suppliers which may be used until the next printing). Supplier must return all
marketing and promotional materials, including signage, provided by Sourcewell, or dispose
of it according to Sourcewell's written directions.
Rev. 3/2022
6-11
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
091422-WWG
B. PUBLICITY. Any publicity regarding the subject matter of this Contract must not be released
without prior written approval from the Authorized Representatives. Publicity includes notices,
informational pamphlets, press releases, research, reports, signs, and similar public notices
prepared by or for the Supplier individually or jointly with others, or any subcontractors, with
respect to the program, publications, or services provided resulting from this Contract.
C. MARKETING. Any direct advertising, marketing, or offers with Participating Entities must be
approved by Sourcewell. Send all approval requests to the Sourcewell Supplier Development
Administrator assigned to this Contract. Once approved, marketing material can be used by
Supplier for engagement with potential or existing Participating Entities.
D. ENDORSEMENT. The Supplier must not claim that Sourcewell endorses its Equipment,
Products, or Services.
14. GOVERNING LAW, JURISDICTION, AND VENUE
The substantive and procedural laws of the State of Minnesota will govern this Contract. Venue
for all legal proceedings arising out of this Contract, or its breach, must be in the appropriate
state court in Todd County, Minnesota or federal court in Fergus Falls, Minnesota.
15. FORCE MAJEURE
Neither party to this Contract will be held responsible for delay or default caused by acts of God
or other conditions that are beyond that party's reasonable control. A party claiming Force
Majeure must provide the other party prompt written notice.
16. SEVERABILITY
If any provision of this Contract is found by a court of competent jurisdiction to be illegal,
unenforceable, or void then both parties will be relieved from all obligations arising from that
provision. If the remainder of this Contract is capable of being performed, it will not be affected
by such determination or finding and must be fully performed.
17. PERFORMANCE, DEFAULT, AND REMEDIES
A. PERFORMANCE. During the term of this Contract, the parties will monitor performance and
address unresolved contract issues as follows:
1. Notification. The parties must promptly notify each other of any known dispute and
work in good faith to resolve such dispute within a reasonable period of time. If necessary,
Sourcewell and the Supplier will jointly develop a short briefing document that describes
the issue(s), relevant impact, and positions of both parties.
Rev. 3/2022
10
6-12
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
091422-WWG
2. Escalation. If parties are unable to resolve the issue in a timely manner, as specified
above, either Sourcewell or Supplier may escalate the resolution of the issue to a higher
level of management. The Supplier will have 30 calendar days to cure an outstanding issue.
3. Performance while Dispute is Pending. Notwithstanding the existence of a dispute, the
Supplier must continue without delay to carry out all of its responsibilities under the
Contract that are not affected by the dispute. If the Supplier fails to continue without delay
to perform its responsibilities under the Contract, in the accomplishment of all undisputed
work, the Supplier will bear any additional costs incurred by Sourcewell and/or its
Participating Entities as a result of such failure to proceed. This subparagraph 3 does not
apply to invoice payment disputes in jurisdictions in which contract law requires Supplier to
mitigate its damages.
B. DEFAULT AND REMEDIES. Either of the following constitutes cause to declare this Contract,
or any Participating Entity order under this Contract, in default:
1. Nonperformance of contractual requirements, or
2. A material breach of any term or condition of this Contract.
The party claiming default must provide written notice of the default, with 30 calendar days to
cure the default. Time allowed for cure will not diminish or eliminate any liability damages. If
the default remains after the opportunity for cure, the non -defaulting party may:
• Exercise any remedy provided by law or equity, or
• Terminate the Contract or any portion thereof, including any orders issued against the
Contract.
18. INSURANCE
A. REQUIREMENTS. At its own expense, Supplier must maintain insurance policy(ies) in effect
at all times during the performance of this Contract with insurance company(ies) licensed or
authorized to do business in the State of Minnesota having an "AM BEST" rating of A- or better,
with coverage and limits of insurance not less than the following:
1. Workers' Compensation and Employer's Liability.
Workers' Compensation: As required by any applicable law or regulation.
Employer's Liability Insurance: must be provided in amounts not less than listed below:
Minimum limits:
$500,000 each accident for bodily injury by accident
$500,000 policy limit for bodily injury by disease
$500,000 each employee for bodily injury by disease
2. Commercial General Liability Insurance. Supplier will maintain insurance covering its
operations, with coverage on an occurrence basis, and must be subject to terms no less
Rev. 3/2022
11
6-13
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
091422-WWG
broad than the Insurance Services Office ("ISO") Commercial General Liability Form
CG0001 (2001 or newer edition), or equivalent. At a minimum, coverage must include
liability arising from premises, operations, bodily injury and property damage,
independent contractors, products -completed operations including construction defect,
contractual liability, blanket contractual liability, and personal injury and advertising
injury. All required limits, terms and conditions of coverage must be maintained during
the term of this Contract.
Minimum Limits:
$1,000,000 each occurrence Bodily Injury and Property Damage
$1,000,000 Personal and Advertising Injury
$2,000,000 aggregate for products liability -completed operations
$2,000,000 general aggregate
3. Commercial Automobile Liability Insurance. During the term of this Contract,
Supplier will maintain insurance covering all owned, hired, and non -owned automobiles
in limits of liability not less than indicated below. The coverage must be subject to terms
no less broad than ISO Business Auto Coverage Form CA 0001 (2010 edition or newer),
or equivalent.
Minimum Limits:
$1,000,000 each accident, combined single limit
4. Umbrella Insurance. During the term of this Contract, Supplier will maintain
umbrella coverage over Employer's Liability, Commercial General Liability, and
Commercial Automobile.
Minimum Limits:
$2,000,000
5. Network Security and Privacy Liability Insurance. During the term of this Contract,
Supplier will maintain coverage for network security and privacy liability. The coverage
may be endorsed on another form of liability coverage or written on a standalone
policy. The insurance must cover claims which may arise from failure of Supplier's
security resulting in, but not limited to, computer attacks, unauthorized access,
disclosure of not public data — including but not limited to, confidential or private
information, transmission of a computer virus, or denial of service.
Minimum limits:
$2,000,000 per occurrence
$2,000,000 annual aggregate
Failure of Supplier to maintain the required insurance will constitute a material breach entitling
Sourcewell to immediately terminate this Contract for default.
B. CERTIFICATES OF INSURANCE. Prior to commencing under this Contract, Supplier must
furnish to Sourcewell a certificate of insurance, as evidence of the insurance required under this
Rev. 3/2022
12
6-14
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
091422-WWG
Contract. Prior to expiration of the policy(ies), renewal certificates must be mailed to
Sourcewell, 202 12th Street Northeast, P.O. Box 219, Staples, MN 56479 or sent to the
Sourcewell Supplier Development Administrator assigned to this Contract. The certificates must
be signed by a person authorized by the insurer(s) to bind coverage on their behalf.
Failure to request certificates of insurance by Sourcewell, or failure of Supplier to provide
certificates of insurance, in no way limits or relieves Supplier of its duties and responsibilities in
this Contract.
C. ADDITIONAL INSURED ENDORSEMENT AND PRIMARY AND NON-CONTRIBUTORY
INSURANCE CLAUSE. Supplier agrees to list Sourcewell and its Participating Entities, including
their officers, agents, and employees, as an additional insured under the Supplier's commercial
general liability insurance policy with respect to liability arising out of activities, "operations," or
"work" performed by or on behalf of Supplier, and products and completed operations of
Supplier. The policy provision(s) or endorsements) must further provide that coverage is
primary and not excess over or contributory with any other valid, applicable, and collectible
insurance or self-insurance in force for the additional insureds.
D. WAIVER OF SUBROGATION. Supplier waives and must require (by endorsement or
otherwise) all its insurers to waive subrogation rights against Sourcewell and other additional
insureds for losses paid under the insurance policies required by this Contract or other
insurance applicable to the Supplier or its subcontractors. The waiver must apply to all
deductibles and/or self -insured retentions applicable to the required or any other insurance
maintained by the Supplier or its subcontractors. Where permitted by law, Supplier must
require similar written express waivers of subrogation and insurance clauses from each of its
subcontractors.
E. UMBRELLA/EXCESS LIABILITY/SELF-INSURED RETENTION. The limits required by this
Contract can be met by either providing a primary policy or in combination with
umbrella/excess liability policy(ies), or self -insured retention.
19. COMPLIANCE
A. LAWS AND REGULATIONS. All Equipment, Products, or Services provided under this
Contract must comply fully with applicable federal laws and regulations, and with the laws in
the states and provinces in which the Equipment, Products, or Services are sold.
B. LICENSES. Supplier must maintain a valid and current status on all required federal,
state/provincial, and local licenses, bonds, and permits required for the operation of the
business that the Supplier conducts with Sourcewell and Participating Entities.
Rev. 3/2022
13
6-15
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
091422-WWG
20. BANKRUPTCY, DEBARMENT, OR SUSPENSION CERTIFICATION
Supplier certifies and warrants that it is not in bankruptcy or that it has previously disclosed in
writing certain information to Sourcewell related to bankruptcy actions. If at any time during
this Contract Supplier declares bankruptcy, Supplier must immediately notify Sourcewell in
writing.
Supplier certifies and warrants that neither it nor its principals are presently debarred,
suspended, proposed for debarment, declared ineligible, or voluntarily excluded from programs
operated by the State of Minnesota; the United States federal government or the Canadian
government, as applicable; or any Participating Entity. Supplier certifies and warrants that
neither it nor its principals have been convicted of a criminal offense related to the subject
matter of this Contract. Supplier further warrants that it will provide immediate written notice
to Sourcewell if this certification changes at any time.
21. PROVISIONS FOR NON -UNITED STATES FEDERAL ENTITY PROCUREMENTS UNDER
UNITED STATES FEDERAL AWARDS OR OTHER AWARDS
Participating Entities that use United States federal grant or FEMA funds to purchase goods or
services from this Contract may be subject to additional requirements including the
procurement standards of the Uniform Administrative Requirements, Cost Principles and Audit
Requirements for Federal Awards, 2 C.F.R. § 200. Participating Entities may have additional
requirements based on specific funding source terms or conditions. Within this Article, all
references to "federal" should be interpreted to mean the United States federal government.
The following list only applies when a Participating Entity accesses Supplier's Equipment,
Products, or Services with United States federal funds, and the Participating Entity has provided
Supplier with advance written notice that additional federal requirements may be applicable.
A. EQUAL EMPLOYMENT OPPORTUNITY. Except as otherwise provided under 41 C.F.R. § 60, all
contracts that meet the definition of "federally assisted construction contract" in 41 C.F.R. § 60-
1.3 must include the equal opportunity clause provided under 41 C.F.R. §60-1.4(b), in
accordance with Executive Order 11246, "Equal Employment Opportunity" (30 FR 12319,
12935, 3 C.F.R. §, 1964-1965 Comp., p. 339), as amended by Executive Order 11375, "Amending
Executive Order 11246 Relating to Equal Employment Opportunity," and implementing
regulations at 41 C.F.R. § 60, "Office of Federal Contract Compliance Programs, Equal
Employment Opportunity, Department of Labor." The equal opportunity clause is incorporated
herein by reference.
B. DAVIS-BACON ACT, AS AMENDED (40 U.S.C. § 3141-3148). When required by federal
program legislation, all prime construction contracts in excess of $2,000 awarded by non-
federal entities must include a provision for compliance with the Davis -Bacon Act (40 U.S.C. §
3141-3144, and 3146-3148) as supplemented by Department of Labor regulations (29 C.F.R. § 5,
"Labor Standards Provisions Applicable to Contracts Covering Federally Financed and Assisted
Rev. 3/2022
14
6-16
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
091422-WWG
Construction"). In accordance with the statute, contractors must be required to pay wages to
laborers and mechanics at a rate not less than the prevailing wages specified in a wage
determination made by the Secretary of Labor. In addition, contractors must be required to pay
wages not less than once a week. The non-federal entity must place a copy of the current
prevailing wage determination issued by the Department of Labor in each solicitation. The
decision to award a contract or subcontract must be conditioned upon the acceptance of the
wage determination. The non-federal entity must report all suspected or reported violations to
the federal awarding agency. The contracts must also include a provision for compliance with
the Copeland "Anti -Kickback" Act (40 U.S.C. § 3145), as supplemented by Department of Labor
regulations (29 C.F.R. § 3, "Contractors and Subcontractors on Public Building or Public Work
Financed in Whole or in Part by Loans or Grants from the United States"). The Act provides that
each contractor or subrecipient must be prohibited from inducing, by any means, any person
employed in the construction, completion, or repair of public work, to give up any part of the
compensation to which he or she is otherwise entitled. The non-federal entity must report
all suspected or reported violations to the federal awarding agency. Supplier must be in
compliance with all applicable Davis -Bacon Act provisions.
C. CONTRACT WORK HOURS AND SAFETY STANDARDS ACT (40 U.S.C. § 3701-3708). Where
applicable, all contracts awarded by the non-federal entity in excess of $100,000 that involve
the employment of mechanics or laborers must include a provision for compliance with 40
U.S.C. §§ 3702 and 3704, as supplemented by Department of Labor regulations (29 C.F.R. § 5).
Under 40 U.S.C. § 3702 of the Act, each contractor must be required to compute the wages of
every mechanic and laborer on the basis of a standard work week of 40 hours. Work in excess
of the standard work week is permissible provided that the worker is compensated at a rate of
not less than one and a half times the basic rate of pay for all hours worked in excess of 40
hours in the work week. The requirements of 40 U.S.C. § 3704 are applicable to construction
work and provide that no laborer or mechanic must be required to work in surroundings or
under working conditions which are unsanitary, hazardous or dangerous. These requirements
do not apply to the purchases of supplies or materials or articles ordinarily available on the
open market, or contracts for transportation or transmission of intelligence. This provision is
hereby incorporated by reference into this Contract. Supplier certifies that during the term of
an award for all contracts by Sourcewell resulting from this procurement process, Supplier must
comply with applicable requirements as referenced above.
D. RIGHTS TO INVENTIONS MADE UNDER A CONTRACTOR AGREEMENT. If the federal award
meets the definition of "funding agreement" under 37 C.F.R. § 401.2(a) and the recipient or
subrecipient wishes to enter into a contract with a small business firm or nonprofit organization
regarding the substitution of parties, assignment or performance of experimental,
developmental, or research work under that "funding agreement," the recipient or subrecipient
must comply with the requirements of 37 C.F.R. § 401, "Rights to Inventions Made by Nonprofit
Organizations and Small Business Firms Under Government Grants, Contracts and Cooperative
Agreements," and any implementing regulations issued by the awarding agency. Supplier
Rev. 3/2022
15
6-17
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
091422-WWG
certifies that during the term of an award for all contracts by Sourcewell resulting from this
procurement process, Supplier must comply with applicable requirements as referenced above.
E. CLEAN AIR ACT (42 U.S.C. § 7401-7671Q.) AND THE FEDERAL WATER POLLUTION CONTROL
ACT (33 U.S.C. § 1251-1387). Contracts and subgrants of amounts in excess of $150,000 require
the non-federal award to agree to comply with all applicable standards, orders or regulations
issued pursuant to the Clean Air Act (42 U.S.C. § 7401- 7671q) and the Federal Water Pollution
Control Act as amended (33 U.S.C. § 1251- 1387). Violations must be reported to the Federal
awarding agency and the Regional Office of the Environmental Protection Agency (EPA).
Supplier certifies that during the term of this Contract will comply with applicable requirements
as referenced above.
F. DEBARMENT AND SUSPENSION (EXECUTIVE ORDERS 12549 AND 12689). A contract award
(see 2 C.F.R. § 180.220) must not be made to parties listed on the government wide exclusions
in the System for Award Management (SAM), in accordance with the OMB guidelines at 2 C.F.R.
§180 that implement Executive Orders 12549 (3 C.F.R. § 1986 Comp., p. 189) and 12689 (3
C.F.R. § 1989 Comp., p. 235), "Debarment and Suspension." SAM Exclusions contains the names
of parties debarred, suspended, or otherwise excluded by agencies, as well as parties declared
ineligible under statutory or regulatory authority other than Executive Order 12549. Supplier
certifies that neither it nor its principals are presently debarred, suspended, proposed for
debarment, declared ineligible, or voluntarily excluded from participation by any federal
department or agency.
G. BYRD ANTI -LOBBYING AMENDMENT, AS AMENDED (31 U.S.C. § 1352). Suppliers must file
any required certifications. Suppliers must not have used federal appropriated funds to pay any
person or organization for influencing or attempting to influence an officer or employee of any
agency, a member of Congress, officer or employee of Congress, or an employee of a member
of Congress in connection with obtaining any federal contract, grant, or any other award
covered by 31 U.S.C. § 1352. Suppliers must disclose any lobbying with non-federal funds that
takes place in connection with obtaining any federal award. Such disclosures are forwarded
from tier to tier up to the non-federal award. Suppliers must file all certifications and
disclosures required by, and otherwise comply with, the Byrd Anti -Lobbying Amendment (31
U.S.C. § 1352).
H. RECORD RETENTION REQUIREMENTS. To the extent applicable, Supplier must comply with
the record retention requirements detailed in 2 C.F.R. § 200.333. The Supplier further certifies
that it will retain all records as required by 2 C.F.R. § 200.333 for a period of 3 years after
grantees or subgrantees submit final expenditure reports or quarterly or annual financial
reports, as applicable, and all other pending matters are closed.
I. ENERGY POLICY AND CONSERVATION ACT COMPLIANCE. To the extent applicable, Supplier
must comply with the mandatory standards and policies relating to energy efficiency which are
Rev. 3/2022
16
6-18
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
091422-WWG
contained in the state energy conservation plan issued in compliance with the Energy Policy
and Conservation Act.
J. BUY AMERICAN PROVISIONS COMPLIANCE. To the extent applicable, and following
consultation with the Participating Entity to assess Supplier's ability to comply, Supplier must
comply with all applicable provisions of the Buy American Act. Purchases made in accordance
with the Buy American Act must follow the applicable procurement rules calling for free and
open competition.
K. ACCESS TO RECORDS (2 C.F.R. § 200.336). Supplier agrees that duly authorized
representatives of a federal agency must have access to any books, documents, papers and
records of Supplier that are directly pertinent to Supplier's discharge of its obligations under
this Contract for the purpose of making audits, examinations, excerpts, and transcriptions. The
right also includes timely and reasonable access to Supplier's personnel for the purpose of
interview and discussion relating to such documents.
L. PROCUREMENT OF RECOVERED MATERIALS (2 C.F.R. § 200.322). A non-federal entity that is
a state agency or agency of a political subdivision of a state and its contractors must comply
with Section 6002 of the Solid Waste Disposal Act, as amended by the Resource Conservation
and Recovery Act. The requirements of Section 6002 include procuring only items designated in
guidelines of the Environmental Protection Agency (EPA) at 40 C.F.R. § 247 that contain the
highest percentage of recovered materials practicable, consistent with maintaining a
satisfactory level of competition, where the purchase price of the item exceeds $10,000 or the
value of the quantity acquired during the preceding fiscal year exceeded $10,000; procuring
solid waste management services in a manner that maximizes energy and resource recovery;
and establishing an affirmative procurement program for procurement of recovered materials
identified in the EPA guidelines.
M. FEDERAL SEAL(S), LOGOS, AND FLAGS. The Supplier cannot use the seal(s), logos, crests, or
reproductions of flags or likenesses of Federal agency officials without specific pre -approval.
N. NO OBLIGATION BY FEDERAL GOVERNMENT. The U.S. federal government is not a party to
this Contract or any purchase by a Participating Entity and is not subject to any obligations or
liabilities to the Participating Entity, Supplier, or any other party pertaining to any matter
resulting from the Contract or any purchase by an authorized user.
0. PROGRAM FRAUD AND FALSE OR FRAUDULENT STATEMENTS OR RELATED ACTS. The
Contractor acknowledges that 31 U.S.C. 38 (Administrative Remedies for False Claims and
Statements) applies to the Supplier's actions pertaining to this Contract or any purchase by a
Participating Entity.
Rev. 3/2022
17
6-19
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
091422-WWG
P. FEDERAL DEBT. The Supplier certifies that it is non -delinquent in its repayment of any
federal debt. Examples of relevant debt include delinquent payroll and other taxes, audit
disallowance, and benefit overpayments.
Q. CONFLICTS OF INTEREST. The Supplier must notify the U.S. Office of General Services,
Sourcewell, and Participating Entity as soon as possible if this Contract or any aspect related to
the anticipated work under this Contract raises an actual or potential conflict of interest (as
described in 2 C.F.R. Part 200). The Supplier must explain the actual or potential conflict in
writing in sufficient detail so that the U.S. Office of General Services, Sourcewell, and
Participating Entity are able to assess the actual or potential conflict; and provide any additional
information as necessary or requested.
R. U.S. EXECUTIVE ORDER 13224. The Supplier, and its subcontractors, must comply with U.S.
Executive Order 13224 and U.S. Laws that prohibit transactions with and provision of resources
and support to individuals and organizations associated with terrorism.
S. PROHIBITION ON CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE SERVICES OR
EQUIPMENT. To the extent applicable, Supplier certifies that during the term of this Contract it
will comply with applicable requirements of 2 C.F.R. § 200.216.
T. DOMESTIC PREFERENCES FOR PROCUREMENTS. To the extent applicable, Supplier certifies
that during the term of this Contract will comply with applicable requirements of 2 C.F.R. §
200.322.
0KO1_1isIoa4W_11IW01
Sourcewell or Supplier may cancel this Contract at any time, with or without cause, upon 60
days' written notice to the other party. However, Sourcewell may cancel this Contract
immediately upon discovery of a material defect in any certification made in Supplier's
Proposal. Cancellation of this Contract does not relieve either party of financial, product, or
service obligations incurred or accrued prior to cancellation.
ON
Sourcewell
�D�o/cyuSSiigned bby,:�IW
COFD2A139D06489...
Jeremy Schwartz
Title: Chief Procurement Officer
11/4/2022 1 2:10 PM CDT
Date:
Rev. 3/2022
W.W. Grainger, Inc.
DocuSigned by:
QWs6ta, VA.V�d"
By: 16CF38856AOF4B7 .
Allison Darling
Title: Sr. National Government Sales Manager
Grainger US
11/7/2022 1 5:08 PM CST
Date:
18
6-20
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
091422-WWG
Approved:
(p �D�occuSigneedby,
h
By; 7E42B8F817A64CC...
Chad Coauette
Title: Executive Director/CEO
11/7/2022 1 8:04 PM CST
Date:
Rev. 3/2022
Acklands-Grainger, Inc.
DocuSigned by:
M any (,u6w
By: 811 ED1 E83E5443A...
Marty Luciw
Title: Sr. Government Sales Manager
11/7/2022 1 5:49 PM CST
Date:
19
6-21
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
RFP 091422 - Facility MRO, Industrial, and Building -Related
Supplies and Equipment
Vendor Details
Company Name:
W.W. Grainger
100 Grainger Parkway
Address:
Lake Forest, IL 60045
Contact:
Allison Darling
Email:
allison.darling@grainger.com
Phone:
713-805-9845
HST#:
36-1150280
Submission Details
Created On:
Tuesday July 26, 2022 08:21:39
Submitted On:
Tuesday September 13, 2022 10:59:56
Submitted By:
Allison Darling
Email:
allison.darling@grainger.com
Transaction #:
bbaa1000-7f57-4a2d-bcef-ab4d80807b2b
Submitter's IP Address:
167.115.15.8
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-22
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
Specifications
Table 1: Proposer Identity & Authorized Representatives
General Instructions (applies to all Tables) Sourcewell prefers a brief but thorough response to each question. Do not merely attach
additional documents to your response without also providing a substantive response. Do not leave answers blank; respond "N/A" if the
question does not apply to you (preferably with an explanation).
Item
Question
Response*
1
Proposer Legal Name (one legal entity only):
W.W. Grainger, Inc. (Grainger US)
(In the event of award, will execute the
resulting contract as "Supplier")
2
Identify all subsidiary entities of the Proposer
Acklands-Grainger, Inc. (Grainger Canada)
whose equipment, products, or services are
included in the Proposal.
3
Identify all applicable assumed names or DBA
Grainger US and Grainger Canada.
names of the Proposer or Proposer's
Please note, Grainger US and Grainger Canada hereby referred to as "Grainger
subsidiaries in Line 1 or Line 2 above.
North America".
4
Provide your CAGE code or Unique Entity
25795
Identifier (SAM):
5
Proposer Physical Address:
US: 100 Grainger Parkway, Lake Forest, IL 60045
Canada: 123 Commerce Valley Drive East, Suite 700, Thornhill, ON L3T 7W8
6
Proposer website address (or addresses):
US: www.grainger.com
Canada: www.grainger.ca
7
Proposer's Authorized Representative (name,
Allison Darling, Sr. National Government Sales Manager, Grainger US
title, address, email address & phone) (The
Address: Grainger Branch 358 6050 Southwest Freeway Houston, TX 77057
representative must have authority to sign
Email: Allison. Darling@grainger.com
the "Proposer's Assurance of Compliance" on
Phone: 713-805-9845
behalf of the Proposer and, in the event of
award, will be expected to execute the
resulting contract):
8
Proposer's primary contact for this proposal
Allison Darling, Sr. National Government Sales Manager, Grainger US
(name, title, address, email address & phone):
Address: Grainger Branch 358 - 6050 Southwest Freeway Houston, TX 77057
Email: Allison. Darling@grainger.com
Phone: 713-805-9845
9
Proposer's other contacts for this proposal, if
Marty Luciw, Sr Government Sales Manager, Grainger Canada
any (name, title, address, email address &
Address: 123 Commerce Valley Dr. East, Suite 700, Thornhill ON L3T 7W8
phone):
Email: Marty.Luciw@grainger.ca
Phone: 403-991-2727
Table 2: Company Information and Financial Strength
Line
Item
10
Question
Provide a brief history of your company,
including your company's core values,
business philosophy, and industry longevity
related to the requested equipment, products
or services.
Response*
In business for 94 years and incorporated in 1928, W.W. Grainger, Inc.,
headquartered in Lake Forest, IL, is the leading North American provider of
maintenance, repair and operating (MRO) supplies. Our customers see us as a
single solution with more than 1.5 million commercial off -the -shelf (COTS) products.
In the US and Canada, we are authorized by more than 6,500 large and small
businesses to distribute their products in fragmented, intensely competitive
commercial and government markets. We own our inventory, distribution centers and
retail branches and provide direct drop shipment from manufacturers and suppliers.
In addition to any manufacturers' warranties, Grainger warrants the products it sells
and manages its supply chain to ensure the product the customer purchases is of
the type, quality and quantity represented and is delivered where and when the
customer wants it.
Grainger strategy is to distribute the broadest line of MRO products and service
categories that assist small, medium, and large commercial, government and
institutional customers. Central to Grainger's value is our broad offering across over
36 MRO categories, all with outstanding availability. We compete directly with broad
line MRO suppliers as well as specialized distributors and manufacturers. Grainger
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-23
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
leads the industry in ability to provide customers one choice to procure MRO needs.
Our deep expertise in products and services, including ability to locate difficult to
find items, is available to every Sourcewell Member to gain long-lasting processing
efficiency when they leverage Grainger's supply chain strength.
Grainger North America's Facility MRO proposal is designed for use by all levels of
government in the US and Canada, education service cooperatives, K-12 and higher
education schools, Tribal and Indigenous governments, qualifying non-profit agencies
and Members of the Canoe procurement group of Canada. Grainger North America
can fulfill the MRO needs of all agencies and entities envisioned in Sourcewell's
RFQ Section B. Grainger's entire catalog offering is available to Sourcewell
Members.
Pricing Offer
Grainger's North America Pricing offer, detailed in response # 57, is a most
comprehensive and competitive Sourcewell offer to date. Numerous cost savings
include:
• Category Discounts
• Hot List
• North America Market Basket
• General Catalog Discounts
• Large Order and Volume Discounts
• Customer Specific Pricing
• Access to all Grainger-Sourcewell Contract Awards and the Pricing Benefits of
each
In response # 59, Grainger will extend its Sourcewell Enhanced Discount Incentive
Program providing Members opportunity for a 3% increased discount across each of
25 MRO categories. In the alternative, the Sourcewell Plus program will provide
Members opportunity to secure customized incentives through a Sourcewell approved
participating addendum.
In serving government agencies and education institutions, we focus on knowing
those products and services that assist daily operations and emergency
environments and to ensure availability. In any circumstance, Grainger will deliver
product and services to an incident scene or facility, expeditiously. Grainger will
deploy team members to assist in logistic support. In any emergency, catalog
product pricing does not change; it remains as stated in the contract.
Meaningful cost savings will flow from the depth and breadth of Grainger's North
America MRO inventory and its distribution network centered on next day delivery.
Sourcewell Members know that costs go beyond product price — searching for
products, leaving facilities to shop, repetitive procurement processes, maintaining
inventory of infrequently needed product and the burdens of spot purchases.
Grainger North America's solution is directed to reducing these costs by
streamlining acquisition with quantified savings.
Grainger North America - W.W. Grainger and Acklands-Grainger (Grainger North
America)
Our offer presents Grainger's commitment to Sourcewell Members and will be
fulfilled by its long-term businesses, W.W. Grainger, Inc. in the US and its wholly -
owned subsidiary, Acklands-Grainger, Inc. in Canada, referred throughout as Grainger
North America:
United States:
• A US distribution network of 251 branches and 14 distribution centers servicing
all the US
• An extensive product line, now more than 1.5 million products and over $1
billion of on -hand inventory.
• Most customers receive next day product delivery; most of in -stock orders are
shipped within 24 hours.
• Proven experience in negotiating and implementing multi -state, complex,
nationwide contracts.
Ackland s-Grainger Inc.:
• Canada's largest MRO distributor.
• 34 strategically located branches and 4 distribution centers coast to coast,
provide capability to service Sourcewell members in Canada with exceptional
service and high levels of product availability.
• Offering more than 476,000 products across 32 product categories
• Most customers receive next day product delivery; most of in -stock orders are
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-24
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
shipped within 24 hours.
• Proven experience negotiating and implementing complex contracts.
Grainger's objective is always being able to serve short- and long-term customer
needs. Grainger separates itself by providing a wide range of private and public
customers with highly tailored solutions of products and services. The competitive
environment needed to maintain these customer relationships drives the need to
innovate and remain relevant to each customer.
Grainger North America's specialization is reflected across its 730-member team
dedicated solely to government, education and healthcare. Grainger Team Members
serving the public and education sector understand the range of needs and
environments across varied departments. Account Managers pursue cost -savings
initiatives to improve operational effectiveness and efficiency and to respond to
emergent and ordinary needs. Each Grainger Team Member strives to exceed
customer expectations.
Supporting the Government and Education Team is an enormous corporate
investment dedicated to supplier relationships, supply chain infrastructure, team
member expertise, technical support and ecommerce. Suppliers rely on Grainger for
its market reach, financial strength, customer trust, experienced and expert sales
team and technology driven supply chain. These enduring relationships with
manufacturers give us unparalleled access to the right products and allows us to be
a single source ensuring industry -leading availability of the broadest number of
products.
Grainger's investments converge in our ecommerce and digital platforms. For more
than 20 years, Grainger has provided public and private sector customers
customized on-line websites to search and select products within catalogs uniquely
assembled for them, place orders and access records and information associated
with their purchases. This digital infrastructure is designed to support the compliance
needs of government customers. Grainger's ecommerce platform will continue to be
tailored for today's requirements and be robust and flexible to remain relevant as
government and education institutions, industry, markets and technology continue to
evolve.
Grainger North America proposal in as much in providing products quickly as in
pursuing and presenting services enabling agencies to respond expeditiously to
specific needs. Grainger's range of services has been expanded to assist Member
personnel resource demands while comporting with state and agency laws and
policies. Grainger support teams have deep expertise and experience across
Sourcewell Member jurisdictions in provisioning services.
Grainger North America's offer encompasses comprehensive audit, oversight and
training to adhere to all contract pricing and requirements across Sourcewell terms.
Government Team training includes mandatory ethics and compliance responsibilities.
Grainger information systems provide Member driven requirements supporting
oversight, supervision and accountability. Reporting and compliance strictures are
structed to individual Members.
Grainger is a value -based company; our work supporting Sourcewell and its
Members is the highest of priorities. Grainger North America will continue to serve
Sourcewell Members by understanding the mission and challenges of each agency
and what this RFP entails. By doing the right things the right way, we benefit not
just Grainger but our customers and communities where we live and work.
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-25
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
11
What are your company's expectations in the
At Grainger, the focus is always being able to anticipate and meet our customers'
event of an award?
needs. Grainger has gained extensive experience across Sourcewell's Members and
will continue to improve products, services, and processes to deliver Sourcewell's
value to more agencies throughout the US and Canada.
Throughout the term of the current agreement, as Grainger has added team
members, our training has evolved to address more specific agency needs, policies
and protocols. Parallel enhancements have been and will continue to be made to
corporate resources such as product management, ecommerce and supply chain
logistics and IT innovation. As Sourcewell and its Members progress, so will our
ability to serve refined needs and a broader customer base.
Our path is centered on experience in anticipating and meeting agency challenges
in emergencies and ordinary environments. The foundation of our work is providing
value by assisting agencies in acquiring and maintaining MRO products and
services, improving agency efficiency and effectiveness. The objective is to grow the
Sourcewell MRO offering as to Member participation and revenue.
Grainger North America's implementation processes will commit special attention to
existing and new participating Members. We recognize that Sourcewell Members
often enable individual departments wide autonomy as to product and service
solutions. Grainger North America's national sales teams will reach out to these
stakeholders. The unique value of Sourcewell and its dedication to assisting
meaningfully all agencies as reflected in the new contract award will be prominent.
Beyond the breadth and availability of our product and service offering, is our
commitment to understand and improve how we can serve Members more
effectively. Grainger North America's expectation is maintaining high standards of
performance, expand service levels and to attract additional Members to acquiring
their MRO requirements through Sourcewell.
12
Demonstrate your financial strength and
Grainger (GWW) is a publicly held Fortune 500 company, with shares traded on the
stability with meaningful data. This could
New York Stock Exchange. Grainger 2021 sales of $13.0 billion were up 12.4%
include such items as financial statements,
from 2020. As of December 31, 2021, Grainger had approximately $1.5 billion in
SEC filings, credit and bond ratings, letters
available liquidity. A full discussion related to the financial condition of the Company
of credit, and detailed reference letters.
is found in Grainger's 2021 Annual Report,
Upload supporting documents (as applicable)
https://invest.grainger.com/home/default.aspxr Please see Grainger's 2021 Annual
in the document upload section of your
Report which contains three years of audited financial information. Additionally
response.
included Grainger's 2022 D&B Report.
13
What is your US market share for the
We estimate that Grainger's MRO US share is approximately 6%.
solutions that you are proposing?
14
What is your Canadian market share for the
We estimate that Grainger's MRO US share is approximately 6%.
solutions that you are proposing?
15
Has your business ever petitioned for
No, Grainger North America has never filed for bankruptcy.
bankruptcy protection? If so, explain in detail.
16
How is your organization best described: is
Grainger North America is an authorized distributor for all
it a manufacturer, a distributor/dealer/reseller,
the 1.5 million products we sell. Grainger North America has contractual
or a service provider? Answer whichever
relationships with over 4500 suppliers providing product. We can provide evidence
question (either a) or b) just below) best
of these authorizations.
applies to your organization.
a) If your company is best described as
a distributor/dealer/reseller (or similar entity),
provide your written authorization to act as a
distributor/dealer/reseller for the manufacturer
of the products proposed in this RFP. If
applicable, is your dealer network
independent or company owned?
b) If your company is best described as
a manufacturer or service provider, describe
your relationship with your sales and service
force and with your dealer network in
delivering the products and services
proposed in this RFP. Are these individuals
your employees, or the employees of a third
patty?
17
If applicable, provide a detailed explanation
Grainger North America holds licenses to operate in all 50 states, the District of
outlining the licenses and certifications that
Columbia and US Territories, as W.W. Grainger, Inc., as well as in Canada's 10
are both required to be held, and actually
provinces and 3 territories, as Acklands-Grainger, Inc.
held, by your organization (including third
parties and subcontractors that you use) in
pursuit of the business contemplated by this
RFP.
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-26
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
18 Provide all "Suspension or Debarment" No, Grainger North America has not ever been suspended or debarred.
information that has applied to your
organization during the past ten vears.
Table 3: Industry Recognition & Marketplace Success
mLi
Ite19
Question
Response
Describe any relevant industry awards or
W.W. Grainger, Inc. awards or recognitions over the past five years include:
recognition that your company has received
in the past five years
Industry Leadership
#1 Industrial Distribution's Big Fifty List: 2021, 2020. 2019, 2018
Newsweek Americas' Most Responsible Companies: 2022
Linkedln Top Companies in Chicago: 2021
Fortune World's Most Admired Companies: #1 in Diversified
Wholesalers: 2020 (7th Consecutive Year)
Savoy Most Influential Black Corporate Directors
Selling Powers 50 Best Companies to Sell List: 2020
FTSE4 Good Index Member
Veterans
Military Times' Best for Vets: 2021
People & Purpose
Disability Equality Index 2021-2021, 90 percent rating: three years in
a row
Human Rights Companies Best Places to Work for LGBTQ Equality:
six years in a row
Diversitylnc Top Regional Company: 2021
Human Rights Campaign Foundation's Corporate Equality Index
2022: eight years in a row
Great Place to Work Certified: 2021-2022
Built in Chicago's Best Places to Work: 2022
Black Enterprise List of top Executives in Corporate Diversity: 2018-
2019
Fortune's 100 Best Companies to Work For 2022
Best Places to Work for Disability Inclusion — American Association of
People with Disabilities: 2017
Certified USA Best Places to Work: 2021
Sustainability & Stewardship
Dow Jones Sustainability Index: 2021
Barron's Most Sustainable Companies in the US: 2022
EcoVadis Silver Rating: 2022
S &P Global Yearbook:2022
CDP B Rating: 2021
MSCI ESG Rating AAA: 2021
Investor Business Day Best ESG Companies Top 50
Information Technology
Digital Commerce 360 Ranking of 11th Largest E-Retailer: 2017-2020
20
What percentage of your sales are to the
US: 2019: 19.1 %, 2020: 21.0%, 2021: 19.6%
governmental sector in the past three years
Canada: 2019: 6.6%, 2020: 12.4%, 2021: 11.4%
21
What percentage of your sales are to the
US: 2019: 5.1 %, 2020: 5.0%, 2021: 5.2%
education sector in the past three years
Canada: 2019: .7%, 2020: 1.3%, 2021: 1.2%
22
List any state, provincial, or cooperative
US
purchasing contracts that you hold. What is
NASPO E&I OMNIA
the annual sales volume for each of these
Sourcewell
contracts over the past three years?
2019: $450M - $500M $150 $200M $100M $150M $50M $100M
2020: $450M - $500M $150 $200M $100M - $150M $50M - $100M
2021: $450M - $500M $150 $200M $100M $150M $50M $100M
CANADA
HealthPro MPSC
2019 $3M-$5M $0-$500K
2020 $5M-$10M $500K-$1 M
2021 $7M-12M $500K-$1M
23
List any GSA contracts or Standing Offers
Grainger North America holds GSA Schedule:
and Supply Arrangements (SOSA) that you
51V Super Hardware Store — GS-06F-0007J/47QSHA18D000G.
hold. What is the annual sales volume for
each of these contracts over the past three
The annual sales volume for the last three years:
years?
2019 - $271M+ 1 2020 - $278M+ 1 2021- $311+
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-27
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
Table 4: References/Testimonials
Line Item 24. Supply reference information from three customers who are eligible to be Sourcewell participating entities.
Entity Name *
Contact Name *
Phone Number*
Confidential Trade Secret Information
Sandy Wirtanen, Procurement
512-974-7711
US: City of Austin
Confidential Trade Secret Information
Fred Maroni, Superintendent of Buildings
516-572-0394
US: Nassau County Department of Public
Works
Confidential Trade Secret Information
Christine Minor, Administrator, Safety & Training
419-270-5888
US: City of Toledo, Department of Public
Utilities
CANADA: City of Kimberley
Rob Topping, Manager of Operations
250-427-9673
CANADA: Municipalities Newfoundland and
Bradley Power, Director of Programs
709-753-6820
Labrador
Table 5: Top Five Government or Education Customers
Line Item 25. Provide a list of your top five government, education, or non-profit customers (entity name is optional), including entity
type, the state or province the entity is located in, scope of the project(s), size of transaction(s), and dollar volumes from the past three
years.
Entity Name
Entity Type *
State /
Province *
Scope of Work *
Size of Transactions *
Dollar Volume Past Three
Years *
Entity 1
Education
Ohio - OH
Managed MRO Solutions:
2019: $1 - $23K
2019: $620K
Grainger, as an agnostic
2020: $1 - $24K
2020: $570K
acquisition manager for the
2021: $1 - $14K
2021: $590K
University, pursues a performance
metric of 2% annual cost
savings in the storeroom.
The savings categories
encompass cost in use,
warranties, returns, and
consumption reduction. Progress
is regularly tracked and
documented. These processes
identify a gap, provide a solution
and document the value. One
example relates to the
University's "free stock" of nuts
and bolts, cable ties, other
minimal value items. The
incumbent vendor had a blanket
PO each month for $5K. By
comparing the current pricing to
that of Grainger's and eliminating
non-moving items, Grainger
expects to achieve a cost
savings of $30K in 2022.
Entity 2
Government
Connecticut - CT
Emergency Preparedness
2019: $1 - $97K
2019: $8.1 M
Support: Grainger partnered with
2020: $1 - $77K
2020: $10.5M
a state agency to provide
2021: $1 - $65K
2021: $9.OM
warehouse and delivery services
for PPE stockpile. Grainger
provided a robust reporting
system that includes on -hand
inventory, expiration dates and
daily demand. These services
provide ability to allocate
necessary PPE as well as to
enable stockpile visibility so the
agency can be more deliberate
as to budgets, eliminate waste
from expired PPE and mitigate
risk by having the right products
and quantities on hand.
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-28
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
Entity 3
Government
Texas - TX
MRO Expertise and
2019: $1 $115K
2019: $4.6M
Provisioning — Citywide support
2020: $1 - $188K
2020: $4.OM
across all departments including
2021: $1 - $780K
2021: $5.4M
Police, Fire, EMS and other first
responders, Utilities (Water and
Wastewater, Energy,
Transportation, Public Works),
Parks, Fleet Management, and
Emergency Management.
Grainger is relied on for product
breadth, availability and service
that assist daily operations,
including employee and citizen
safety. Grainger support during
emergency circumstances has
included Mega -Shelters, MRE's,
water, cleaning, and sanitary
products. All fire stations and
special operations units use
Grainger's KeepStock platform.
Grainger also assists in securing
certified training across all
departments. Beyond meeting
public safety MRO needs,
departments leverage spend via
significant discount opportunities
and access to critical
commodities needed to support
first responders.
Entity 4
Education
North Carolina -
Managed MRO — Grainger onsite
2019: $1 - $19K
2019: $1.3M
NC
resources include daily ordering,
2020: $1 - $123K
2020: $1.8M
Keep Performance Indicator (KPI)
2021: $1 - $44K
2021: $1.7M
tracking, sourcing, recommending
products/services, staffing, trouble
resolution, inventory management,
documenting value, lean initiative
work, responding to emergent
needs and maintaining reporting
and compliance strictures across
all university departments and
facilities. A nearby Grainger
branch provides product staging
and further expertise in product
selection. Grainger's ecommerce
platform engages the University's
E-PRO system.
CANADA
Government
ON - Ontario
MRO Expertise - Grainger
2019 $1 - $15K
2019: $200K
provides MRO expertise ranging
2020 $1 $19.5K
2020: $300K
from high touch to low touch,
2021 $1 - $19K
2021: $350K
customized to the need of each
municipal department. Some
departments use Grainger's self-
service offering via our
eCommerce platform and
Customer Managed Inventory
tools, while others rely on
Grainger for our KeepStock
Inventory Management
capabilities. Our local Onsite
Services Representative provides
embedded support to specific
departments to assist customers
with day-to-day product
identification, ordering, and
replenishment. Our programs
are specifically designed to
ensure that on -hand inventory is
properly deployed, to manage
process costs to a minimum,
and to free the customers' teams
up to focus on more pressing
matters.
Table 6: Ability to Sell and Deliver Service
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-29
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
Describe your company's capability to meet the needs of Sourcewell participating entities across the US and Canada, as applicable.
Your response should address in detail at least the following areas: locations of your network of sales and service providers, the number
of workers (full-time equivalents) involved in each sector, whether these workers are your direct employees (or employees of a third
party), and any overlap between the sales and service functions.
Line
Item
26
Question
Sales force.
Response*
Grainger has gained extensive experience on how to best serve Sourcewell agencies
throughout the US and Canada. Beyond the breadth and availability of our product
and service offering is our commitment to understand and improve how we can serve
Members more effectively. Throughout the current contract's term, Grainger has added
team members and expanded their training. All team members are employees of
Grainger North America.
With a team of over 600 sellers, North America Grainger's US Sales organization,
dedicated solely to government, education and healthcare, is divided into 3 regions
to provide full coverage to all States, the District of Columbia, Territories, county and
local governments. Customer Coverage is provided in all time zones including 24/7
online, chat, email and phone support.
Each region is led by a Regional Vice President and Director who implements the
Sourcewell strategy and supervises marketing outreach and service to Members.
Sellers are aligned and accountable to specific geographic areas and segments.
District Managers, Account Managers and Sales Managers and Representatives
reach deep into jurisdictions, departments and agency components to understand the
requirements and challenges of each and to pursue solutions. In remote geographies,
Sourcewell Members are supported by the government -specialist Inside Sales Team
and the Customer Service Team to bring and deliver Sourcewell-Grainger value.
Grainger's Canada Team of over 100 sellers reflect similar accountability and
coverage across all regions of Canada. This includes Account Managers, Government
Sales Managers, District Sales Managers as well as Executive Sales Leaders. For
rural areas, Grainger Canada's Inside Sales Team calls upon these customers to
advise of the Sourcewell value, provide advice as to product selection, assist in
logistic challenges, as does the Customer Service Team.
Government team members are trained as to details of the Sourcewell Facility MRO
contract, its comprehensive contracts portfolio, marketing strategy and its insight to
specific customer opportunities. Through training and manufacturer presentations and
literature, team members keep pace with challenges encountered by those Members
and pursue innovative product solutions. All Grainger government team members also
receive training annually in ethics and government sector compliance responsibilities.
Grainger North America's Sales Team recognizes the importance and urgency to
deliver products, services, and solutions to via Soucewell's suite of competitively
solicited and awarded cooperative contract awards. Each team member recognizes
that knowing these contract vehicles in detail helps our customers save time and
money and ensures compliance. The Team is assisted by specialists in critical
areas such as safety, health and industrial tools and equipment. The specialist teams
collaborate with Government Account Managers to provide customer on -site
assessments and evaluations and assist throughout emergencies. Such work is
integral to Grainger's Facility MRO offer:
Grainger Sales and Supporting Teams' Value
City (TX) Emergency Water — Winter 2022: A city-wide precautionary boil water
notice was issued when a water treatment plant was removed from service. As
crews worked to resolve the circumstance, the City, a Sourcewell Member, sought
drinking water for its residents. Contacted late on a Sunday night regarding the
emergency, Grainger coordinated 17 tractor trailers delivering full truckloads of bottled
water for distribution to residents by Tuesday.
City (TX) Wardrobe & Firearms Lockers- Spring 2022: Sourcewell Member Police
Department required turnkey solutions for wardrobe and gun lockers for 200 police
officers at two locations. Grainger identified a qualified supplier, conferred with
Department leadership, and is facilitating implementation, including CAD drawings,
product acquisition and installation.
City (OH) Night Work Hazards — Spring 2022: The city's parks agency, a
Sourcewell Member, needed a lighting solution for night calls requiring tree climbing
and cutting due to fallen power lines. Grainger identified a supplier partner with
deep expertise in task lighting, who evaluated the need onsite and provided a demo
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-30
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
unit of a portable, high lumen scene light. Grainger provided the agency job site
lights to outfit its crews within days.
County Public Schools (AL) — Summer, 2022: When a windstorm damaged this
Sourcewell Member's 10x20 tents for an upcoming event, Grainger quickly delivered
large replacement tents to the convention center location the next day in time for the
School System's planned event.
County Public Schools (AL)— July, 2022: To address extreme heat at the school
system's bus garage, Grainger helped the Fleet Team secure evaporate cooling and
ceiling fans expeditiously.
Canada Province- 2020-2021: At the outset of the Covid-19 pandemic, Grainger
Canada partnered with a key PPE supplier and leadership from a Canadian
provincial government to prepare for the escalating PPE requirements for frontline
workers and to support the province's extensive needs throughout the pandemic.
Grainger and its partner identified and secured reputable sources in North America
and globally. It also facilitated technology transfers to the government to use specific
practices from the manufacturer's product engineering team to enable incremental
PPE production domestically to meet supply chain shortfalls. Grainger Canada
received a formal letter of appreciation from the Assistant Deputy Minister for its
work through the most difficult period of the pandemic.
County Purchasing and Transportation and Natural Resources TX) — Spring, 2021:
With a freeze damaging several cement plants, and the resulting unavailability to
acquire large quantities of cement mix, the County accessed Grainger-Sourcewell's
broad product offer to secure 800 tons of cement mix while satisfying the County's
procurement procedures.
County Public Schools (AL) — Spring, 2021: This Sourcewell Member's graduation
ceremony required red painter's tape to delineate every other row in the graduation
venue to maintain social distancing during the pandemic. Grainger accessed
hundreds of units of the required tape within its distribution center network to fulfill
this requirement within 2 days
County (VA) Waste Disposal - Summer, 2021: During a meeting with the County
Safety Supervisor, the Sourcewell Member and Grainger Team identified several
opportunities to close safety gaps, particularly regarding written safety procedures.
Grainger's Field Safety Specialist was engaged and soon connected the County's
Waste Disposal Team with an EH&S Consulting/Engineering Firm to assist with
writing safety procedures and to institute changes conforming with the procedures and
policies.
City (OH) Safety, Fall 2021: Sourcewell Member water and sewer agency sought
Grainger's assistance to address challenges with concrete saws requiring significant
time to power down, thereby presenting hazards to individuals in or near the work
area. Grainger pursued its supplier network to provide a demo battery -powered
concrete saw unit. The power tool enabled employees to eliminate fumes, control
silica dust through a water feature, and deliver an instant stop feature to protect from
injury.
County (TX) Pandemic Response - Spring 2020-Winter 2021: The Grainger Team
collaborated with key County Departments including the Office of Emergency
Management, Life Safety, Corrections, Health & Human Services, and Purchasing to
secure pandemic supplies. Grainger supplier relationships and logistics capabilities
secured gloves, masks, sanitizer, Tyvek suits, goggles, air purifiers, and sanitation
equipment required by County personnel. In an environment of shortages across
product categories, Grainger pursued solutions and leveraged relationships with
manufacturers and suppliers to identify alternate options.
Grainger also provided supplies for COVID test centers, outfitted workers with PPE
and tents, chairs, safety vests, cones, crowd control barriers, and cooling fans.
County Parks Department (TX) — December, 2021: At the end of 2021, this
Sourcewell Member was challenged to locate large trash receptacles and recycling
bins providing optimal fit, form and function throughout the park system. The Parks
Department also noted its limited holding capacity to stage such a large amount of
product. The Parks Department sought receptacles that were attractive, properly
sized yet durable; with swift and accurate delivery to unique park locations and
acquisition comporting with rules and procedures.
The Grainger solution allowed the County to secure attractive, durable products
delivered to all sites in a short time; Grainger's Sourcewell Facility MRO contract
enabled the Parks Department to satisfy their bidding procedures while streamlining
the purchasing process through the use of the Sourcewell-Grainger cooperative
contract.
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-31
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
27
Dealer network or other distribution
methods.
County (NY) Pandemic Response - Spring 2020-Winter 2020: Grainger's NY Team
similarly leveraged supplier relationships to obtain critical cleaning and sanitary
supplies and PPE. Grainger pursued regular supplier channels and special -order
Sourcing resources, all within the scope of Grainger's Sourcewell Facility MRO
cooperative contract award:
• Public Works: Grainger NY leveraged the capabilities and extensive supplier
relationships of Grainger's Sourcing Team to source cleaning supplies such as
disinfecting liquids and sprayers and hand sanitizer for the County's Public Works
Department.
• Office of Emergency Management: Grainger's NY Team secured over 200K N95
masks for the Office of Emergency Management by working directly with 3M to
support effort implementing a countywide PPE program in the County, including 1.5M
pairs of gloves.
County (VA) Pandemic Supply, Spring 2020: County Procurement used its Sourcewell-
Grainger agreement to secure hundreds of difficult -to -source coveralls to outfit Police,
Fire, EMS, and custodial staff throughout the pandemic. With the County
encountering warehouse capacity challenges, Grainger staged shipments in its
distribution center until the County was able to take delivery. The circumstances
comported with the County's bid and compliance strictures.
City (OH) Public Health — Spring 2020: Leaders from the city's highways and
streets agency became concerned regarding environments where workers are
exposed to hypodermic needles and sought Grainger's assistance. Within the week,
Grainger provided this Sourcewell Member over 200 pairs of need Iestick-resistant
gloves to protect workers from injury and infection.
City Water Reclamation (OH) - Spring 2018: Grainger assisted this Sourcewell
Member that was seeking better Lockout Tagout procedures when disconnecting and
connecting equipment. A supplier's 3-day lockout tagout project procedures was
secured to assist Water Reclamation in maintaining standard operating procedures
and improving workplace safety.
Grainger North America's company -owned supply chain makes inventory available to
customers on a just -in -time basis. This distribution network includes 251 branch
locations and 14 distribution centers (DCs) in the US and 34 branches and 4 DCs
in Canada, which includes over $1 billion on -hand inventory. We also ship directly
from our manufacturer -supplier partners. Grainger North America's branches and DCs
tailor inventory to Member location demands to ensure products are available for
immediate pick-up, same -day shipment, or same -day shipping. Grainger branches,
and all other purchasing channels provide Sourcewell Member contract pricing.
Grainger North America's analytical planning tools position and deliver products to the
right place and time. Advanced algorithms determine inventory levels and the best
means of delivery. Stocking levels are continuously refined as market intelligence is
incorporated into the historical usage information to minimize lead times on orders
for products stocked in our distribution centers. This analytical approach pervades
Grainger's supply chain- knowing where product is and when it is required to be at a
Member's location and the fastest means of delivery. In high demand circumstances,
product can be staged at the local Grainger branch to assure just -in -time product
availability.
Grainger's distribution system is designed to deliver complete orders in a single box
to where it is needed. To ensure packages are properly coded, Grainger scrutinizes
label information and pursues accurate and updated information with the end
customer to avoid delays and costs.
Most orders received by 4 PM local time at Grainger's facility will ship the same
day. Customers receive most shipments the next business day through carriers
including FedEx, UPS, USPS, Purolator and Canada Post. Grainger uses local
delivery sources, such as messenger services or common carriers, to fulfill
emergency deliveries.
All distribution center and branch team members are directly employed by Grainger
North America and do not overlap in other areas of the business.
Please see attachment Grainger North America's Distribution Network
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-32
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
28
I Service force.
Grainger provides a multichannel customer service platform to support Sourcewell
Members:
US and Canada Based Customer Service Team: The Grainger North America
Customer Service team is highly trained and experienced. Customer Service
Associates (CSAs) are available via email, chat or toll -free number The team has the
resources needed to answer questions and resolve inquiries.
US: 800-472-4643, 24 hours a day, 7 days a week, CustomerSupport@grainger.com
Canada: 1-888-602-0000, M — F, 6:OOAM — 8:OOPM EST,
Customerservice@grainger.ca
Grainger's 3,000 CSAs are dedicated solely to receiving customer calls, emails and
chat and providing after -sale support. Their focus is providing information, answering
questions, placing orders and addressing customer concerns, including:
• Information on order status and deliveries
• Backorder information
• Item price information based on Sourcewell contract pricing
• Product availability
• Detailed product information
• Helping locate products for specific applications and finding products to meet
technical requirements
• Providing dedicated manufacturer and technical support resources
• Helping Buyers select alternate products to complete purchases
• Placing and managing emergency orders
• Generating product quotations and assisting with order placement
Full Support Branches: Beyond wide product availability, Grainger branch teams have
extensive expertise and experience. The Grainger branch will maintain customer
specific inventory and other services such as kitting, staging, and cycle counting and
technical support.
Over 160 Technical Product Support (TPS) team members: TPS team members
provide assistance on product selection, installation support and troubleshooting. Team
members have in-depth, professional field experience that keeps current with new
products and trends.
Emergency Support: Grainger Emergency support is available at phone number 800-
472-4643 in the US, 24/7, 365 days a year for all critical needs. Canada Members
may call their Account Manager if emergency support is needed.
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-33
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
29
Describe the ordering process. If orders
will be handled by distributors, dealers or
others, explain the respective roles of the
Proposer and others.
Sourcewell Members can order in the following ways
• Online through Grainger.com (US) or Grainger.ca (Canada)
• The Grainger mobile app (available in the App Store and Google Play)
• eProcurement EDI, XML
• Toll -free phone with Customer Service Agents
• Email
• Online chat
• Account Management Team
• In -person at a Grainger Branch*
• KeepStock(r) Inventory Management Solutions
eCommerce
Grainger.com is an intuitive, fully configurable eCommerce solution with enhanced
tools for better purchasing control that is tailored to Sourcewell Member's purchasing
process. Grainger customizes Member on-line websites to search and select products
within their specific catalog, place orders and to access records and information
associated with their purchases:
• Grainger's advanced functions include dynamic search and compare capabilities,
expansive product information, price, product location and shipping information.
• Users can search and review by Image, Keywords, Description,
Manufacturer/Brand, Model Number, Cross Reference Number, Relevant Categories, or
Product Index. Search terms may be refined by Product Categories, "Brand"
or "Price".
• Detailed technical specifications can be accessed for each product.
• Contract pricing is presented with clarity; products can be saved in the
shopping cart function and shared with colleagues. Approval and workflow protocols
can be enabled.
• Users have real time online visibility to previous orders, product availability and
expected delivery dates. Users are also provided the status of backorder items and
expected arrival dates.
• Expeditious checkout and payment and shipment tracking keep Member order
processing time to a minimum.
• Grainger eCommerce platform can identify product attributes reflecting a
Member's priorities and highlight these attributes with product placement and in
product descriptions. Green/Environmentally preferred, Made in USA, and EPA
Certified (such as Energy Star), are among the product attributes that can be
identified. Grainger's platform can also provide search filters associated with the
priority.
*Grainger's CSAs within the branch network are available 8:00 am to 4:00 pm each
day in each time zone. CSAs in the US are available 24/7 via email, toll free
number or fax. Grainger Canada CSAs are available M — F, 6:OOAM — 8:OOPM EST.
Grainger US Emergency support is available at phone number 800-472-4643 24/7,
365 days a year for all critical need. Grainger Canada Emergency support can be
requested by contacting the Member's Account Manager.
In order for a Sourcewell Member to have access to Grainger's awarded contract
pricing, the Member must have completed the Grainger-Sourcewell account affiliation
process for the specific Sourcewell contract the Member wishes to affiliate to and be
recognized as an affiliated Member by Grainger. This process can be found on
Sourcewell's website, www.sourcewell-mn.gov, under "Vendors and Contracts." Simply
search under the awarded contract number, where you will find the "Grainger
Affiliation Form" as well as the "Contract Participation Details."
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-34
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
30
Describe in detail the process and
Confidential Trade Secret Information
procedure of your customer service
Each Customer Service Associate (CSA) uses state-of-the-art technology tools
program, if applicable. Include your
needed to address inquiries and ensure member expectations are met. CSAs use a
response -time capabilities and
workforce planning software so Grainger can accurately forecast volumes and handle
commitments, as well as any incentives
work schedules based on historical and real-time needs. This capability allows
that help your providers meet your stated
Grainger to ensure adequate staffing levels to provide a consistent level of service
service goals or promises.
throughout every interval of the day. Grainger uses phone routing logic that routes
calls to the first
available CSA. In emergency circumstances, calls are routed to the appropriate
Grainger North American representative.
Grainger has incorporated quality management principles within its operations. We
use a combination of proven approaches to accomplish these objectives. We are
dedicated to a culture of Continuous Improvement (CI) as the foundation of the
Quality Assurance Plan. A critical part of Cl is using a deliberate and iterative cycle
of Plan, Do, Check and Adjust (PDCA) activities to drive quality.
Grainger's Lean -based approach to Cl is based on the Plan -Do -Check adjust cycle.
Grainger North America's objective is to improve how we do our work:
Inventory Accuracy: measured monthly with minimum goal of 99%
Will Call Ready Rate: measured monthly with minimum goal of 95% of orders
ready within 30 minutes
Product Availability: measured weekly with a goal of 97% of stocked items in
stock
Percentage of calls answered within 30 seconds: Grainger's goal is 80%
Perfect Order / Order Accuracy: 98% The percent of our order lines that are
not returned or sent out again as a Free of Charge.
Invoice Accuracy: Measures the percent of our orders that do not have
credits/debits associated with them. Maintaining a 99.7%
Fill Rate: 93%-line fill rate
Same -day Shipping is achieved for most in -stock items within the continental
US when the order is received by 4 p.m. local time at the shipping facility.
Given the ongoing pandemic, global tensions, and labor and material shortages, the
supply chain environment is volatile and uncertain. To address these challenges,
Grainger continues working with our suppliers while also identifying alternate sources
to reduce risk. We remain insistent that the products we distribute are manufactured
and delivered with high ethical standards emphasizing quality, reliability, and aligned
with our Supplier Code of Ethics. Throughout any circumstance, Grainger stays close
to our state, province, local, educational, and non-profit customers to assist in
examining multiple supply sources.
31
Describe your ability and willingness to
Grainger North America can provide full service across all states, the District of
provide your products and services to
Columbia, and territories in the US.
Sourcewell participating entities in the
United States.
32
Describe your ability and willingness to
Grainger North America can provide full service across all provinces and territories in
provide your products and services to
Canada.
Sourcewell participating entities in Canada.
33
Identify any geographic areas of the United
Grainger North America can provide full service across all states, territories and
States or Canada that you will NOT be
provinces in the US and Canada.
fully serving through the proposed contract.
34
Identify any Sourcewell participating entity
Grainger North America can provide full service across all participating entity sectors
sectors (i.e., government, education, not -for-
in the US and Canada.
profit) that you will NOT be fully serving
through the proposed contract. Explain in
detail. For example, does your company
have only a regional presence, or do other
cooperative purchasing contracts limit your
ability to promote another contract?
35
Define any specific contract requirements
Grainger North America sees no contract requirements or restrictions that would apply
or restrictions that would apply to our
to Members in Hawaii, Alaska, or the US Territories.
participating entities in Hawaii and Alaska
and in US Territories.
Table 7: Marketing Plan
Line Question Response
Item
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-35
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
36
Describe your marketing strategy for
promoting this contract opportunity.
Upload representative samples of your
marketing materials (if applicable) in
the document upload section of your
response.
Confidential Trade Secret Information
Grainger North America's marketing strategy is to promote the relevancy and
competitiveness of the new Sourcewell Facility MRO Industrial, and Building -Related
Supplies and Equipment portfolio of products and services. It is driven by Grainger North
America's expertise and experience associated with facility maintenance, repair, and
operations. Grainger has two goals- to ensure continuity with seamless transition for
incumbent Members and to generate interest from agencies that currently are not
Members by promoting the benefits to increase participation.
To drive awareness of the Sourcewell agreement, Grainger messaging and collateral
communications will be deployed electronically through email, housed digitally through
Grainger.com and Grainger.ca and made available for print. The multiple methods and
channels allow Grainger to be consistent and relevant and engage current and potential
new Members through their preferred communications mediums.
Coordinated throughout with Sourcewell, Grainger North America's digitally enabled,
integrated approach will amplify our marketing efforts though the following plan:
Targeted state, province, local, educational, and non-profit agencies Advocacy Campaigns:
• Press Release announcing new Sourcewell Facility MRO Industrial, and Building -
Related Supplies and Equipment award
• Social Media platforms broadcasts
• Updated and revised Sourcewell Landing Page
• Direct Mail Catalog focused on Facility MRO
• Promotion of Sourcewell at trade shows and government conferences
Customer Member Landing Page: Upon login, the Member will be directed to the new
Sourcewell custom content, including contract Member pricing. The landing page will profile
the new contract's benefits and how it will assist it meeting agency mission and
responsibilities.
Member Enablement Toolkit: A toolkit that includes a marketing document providing an
overview of contract benefits and relevant services and solutions will be deployed. This
marketing presentation will be designed to be Member -facing.
These customer -facing materials will be ready for immediate distribution upon award.
Sample documents can be viewed as part of our document uploads in this section.
a. Sourcewell Welcome Kit — Guide to Grainger
b. Sourcewell One -Page Contract Benefits
C. Sourcewell Contract Benefits Presentation
d. Grainger Facility MRO Product Lists
e. Grainger.com — Public Landing Page
f. Member -Specific Landing Page
Media Kit: The kit contains a bundle of Grainger -branded flyers, prints and digital banner
ads to leverage marketing and sales programs for Sourcewell
Collaborate on Co -Marketing Efforts: Grainger's North America Government Sales Team is
a critical facet of our marketing initiatives. We continually integrate Sourcewell opportunities
through collaboration, including our recent launch of Sourcewell Short -Takes, a series of
informative 3-8 minute videos designed to convey important concepts pertaining to
Sourcewell Cooperative Contracts. We will expand this channel to include our joint offer
around our new MRO contract launch, if awarded. These videos, created by Sourcewell
and Grainger, are distributed to Grainger Sales Team members via our Sourcewell Teams
Page, which is accessed by the entire Grainger Government Team.
Executive Sponsorship: Executive alignment is crucial to a successful strategy. Our
National Government Sales Team conducts business reviews with Sourcewell Supplier
Development Administrators and Leadership to assess performance, identify trends and
adjust marketing plans. The Grainger team presents monthly reviews relating to Facility
MRO and trends in state, province, local, educational, and non-profit agency needs to
Grainger leadership to gain direction and additional support to drive Sourcewell initiatives.
Sourcewell's portfolio is vital to delivering premium customer value that benefits customers
and Grainger.
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-36
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
37 Describe your use of technology and Confidential Trade Secret Information
digital data (e.g., social media, Grainger North America's technology -driven marketing parallels competitive commercial
metadata usage) to enhance markets with social media presence across not only major platforms such as Facebook,
marketing effectiveness. Linkedln, Twitter and Instagram but also more refined channels reflecting our customer and
product base.
38
In your view, what is Sourcewell's role
in promoting contracts arising out of
this RFP? How will you integrate a
Sourcewell-awarded contract into your
sales process?
Grainger North America online customer transactions, digital presence and over 5 million
customers present considerable leverage to shape marketing effectiveness. Marketing
efforts center on digital channels, including paid search, display, social media, email, and
Search Engine Optimization (SEO) — with more than one billion impressions and millions
of clicks per month.
We continue to leverage traditional channels, including radio and print (ranging from our
large catalog to smaller more targeted mailings). Sourcewell will be supported by an
experienced marketing team that keeps pace with advances and innovation to drive
relevance, competitiveness, and clarity of Sourcewell's value.
The following technology and digital tools anticipate and provide relevant products and
solutions direction to Sourcewell Members:
• Paid Search captures customer traffic reflecting purchase intent in Google, Bing and
Yahoo. Sourcewell Members are targeted with text and product listing ads. Paid search is
highly scalable with over 100 billion searches placed on Google per month and large-
scale automation. It is highly measurable with prompt indicia of trends as to how Member
needs evolve.
• Search Engine Optimization (SEO) focuses on increasing visibility in non -paid search
engine results. Through technical design and content, SEO improves accessibility and
relevancy of Grainger.com and Grainger.ca for Sourcewell Members. Grainger North
America leverages third party tools to track performance metrics including keyword
ranking, traffic, and revenue to provide better Member experience.
• Interactive Media uses data driven technology to optimize delivery of relevant digital
ads to targeted customers. Grainger North America leverages online user data to serve
Members with relevant messages. Interactive Media supports multiple businesses and
marketing objectives.
In other channels such as direct mail, catalog, and tradeshows, we use statistical models
to target Members with relevant offers and solutions and customer research and
demographic data to engage Members.
Grainger North America anticipates continuing its strong relationship with Sourcewell and
leveraging its expertise, reputation, credibility and insight to markets. Via collaboration, we
anticipate Sourcewell promoting the contract's values as follows:
• Promotional Campaigns- Alignment to Grainger capabilities (e.g., supply chain
expertise and efficiencies, product depth, ecommerce innovation, pervasive customer
service, comprehensive programs including sustainability, safety and inventory
management).
• Advertising and Marketing- Cobranding Sourcewell and Grainger North America
opportunities
• Sourcewell Digital Prominence- Links between Sourcewell and Grainger North America
• Event and Conference Sponsors- Coordination via in person or video at trade shows
and conferences and customer events
Integration of Contract into Grainger North America Sales Team Initiatives
Grainger North America will prepare and present a comprehensive implementation plan to
its Sales Team structured around state, province, local, educational, and non-profit
agencies. Sourcewell's assistance and advice, particularly specific efforts to promote, plan,
measure and reinforce the contract, will enhance the initiative. Assistance as to Member -
specific execution plans focusing on key initiatives or emerging requirement will also be
valued.
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-37
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
39
Are your products or services
Grainger North America is well -positioned to provide an ecommerce platform solution to
available through an e-procurement
Sourcewell state, province, local, educational, and non-profit Members. Grainger has
ordering process? If so, describe your
experience with more than 100 eProcurement platforms providing end -to -end integration
e-procurement system and how
capability. A scoping call with the Grainger e-Business integration team can determine
governmental and educational
specific need and customization. Our experience with numerous customer platforms
customers have used it.
provides capability to drive streamlined processes to achieve cost savings through
productivity enhancements and reducing direct ordering cost.
Grainger Order Management System: Grainger's Order Management functionality on
Grainger.com® allows Sourcewell Members to quickly set up an online workflow that is
easy to use and that simplifies their purchasing process. Customers can set up spend
and order approval limits based on company requirements to help ensure they have the
right control over their MRO spend. Grainger's OMS enables agencies to enhance
productivity availability and improve efficiency while retaining control over spend and what
products are purchased:
Grainger Value- Order Management System (OMS)
City Fire Department (TX) 2022: Recognizing the critical need to maintain inventory levels
of key supplies at over 50 stations, Grainger assisted the fire department with
implementation of the Grainger.com Order Management System (OMS). With the
Department requiring control over replenishment, Grainger's OMS helps maintain inventory
levels while adhering to departmental policy. Supply orders are presented through an
electronic approval process for placement and delivery. The Grainger Team created a
custom catalog on Grainger.com enabling the Department to purchase only pre -approved
products. Grainger's OMS and the custom catalog assist the Department in controlling
spend for supplies that are compliant & approved.
Electronic marketplaces: Grainger North America connects to customers through electronic
marketplaces, exchanges, or enterprise purchasing software systems using universal
technology standards, such as cXML and EDI. Customers can "Punch -Out" to Grainger's
online catalog, create a requisition and return the shopping cart back to the marketplace
for review and approval.
Direct connections to customers' Enterprise Resource Planning (ERP) systems: Grainger
North America offers ability to integrate its General Catalog and buying process with
customers' purchasing and ERP systems. Customers seeking to "Punch -Out" directly from
their ERP can access Grainger's online catalog and return the shopping cart back to their
purchasing system to manage the order workflow. Grainger's supports ERP and Supply
Chain/Procurement Networks include SAP, Coupa, SciQuest, GHX, Oracle and Info.
Supported eProcurement Transactions: Grainger supports custom non-standard transactions
on a per request basis, in addition to the following standard transaction sets:
Invoice - 810 ANSIx12, cXML , xCBL
Payment (CTX Format ONLY) - 820 ANSIx12
Remittance Advice - 824 ANSIx12
Purchase Order - 850 ANSIx12, cXML, xCBL
Purchase Order Acknowledgement - 855 ANSIx12, cXML, xCBL
Ship/Bill Notice - 856 ANSIx12
Functional Acknowledgement - 997 ANSIx12
Please see "Driving Efficiency with eProcurement" in the Additional Documents zip.
Table 8: Value -Added Attributes
Line
Item
40
Question
Describe any product, equipment,
maintenance, or operator training
programs that you offer to
Sourcewell participating entities.
Include details, such as whether
training is standard or optional,
who provides training, and any
costs that apply.
Response*
Grainger North America offers extensive product training and instruction that is summarized
below. These expansive solutions, fee and non -fee based, apply to both industry specific
and value -add categories, and deliver numerous benefits. We will assist Sourcewell
Members in working with manufacturers, suppliers and third parties as to product,
equipment, maintenance, safety and related training and contract administration.
Provided below is Grainger's core training services. Additional training services are detailed
in Question 69. Not all programs may be available in Canada. Programs involving third
parties may be subject to a fee agreement.
Sourcewell Contract Training
Grainger's North America National Government Sales Team, led by the Senior National
Government Sales Manager for Sourcewell, will continue to provide contract and ordering
training, and refresher courses, at no additional cost for Member's staff. Training will also
be provided to new users throughout the contract term via virtual and video sessions. If
awarded, Grainger will implement a Joint Planning Session with each Member to align on
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-38
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
milestones and timeframes to train users on the new contract.
Grainger.com Training
Grainger North America supports Sourcewell Members via training that addresses the
integration of Grainger.com with an agency's search, compare, product identification and
order processes. The training endeavors to ensure agency processes and approval
protocols are adhered to and that accurate P.O. number and Contract Number are present
on an invoice; it reinforces how the Order Management System enables effective and
efficient approval flow.
Grainger.com Value Training
City (VA) Agency Employee Training, Fall 2020: Grainger worked with a Sourcewell
Member that sought employee training addressing effective e-procurement purchasing
practices. Grainger coordinated training for new city employees on Grainger.com and the
punchout's best practices, including eQuotes, Search & Filter, Order Management System,
and creating Shopping Lists. Grainger also conducted Grainger.com refresher training. The
initiative, presented by Grainger's Advanced Grainger.com Team, provided City priority users
with the expertise to purchase the MRO product required.
Technical Skill Training
ENVIRONMENTAL, HEALTH & SAFETY
Grainger's Environmental, Health & Safety Services are designed to help Sourcewell
Members protect their people, their facilities, and the environment. Through our network of
qualified, insured, and licensed service providers, we can provide comprehensive solutions
that help Members meet their EH&S goals.
Within each area Grainger Services can assist with training addressing:
• Program, procedures, plans & policies
• Installations, repairs, certifications & permitting
• Specialty services, such as workshops, rentals etc.
Safety Services:
• Arc Flash/Electrical Safety Services
• Confined Space Services
• Emergency Planning and Response Services
• Fall Protection/Working at Elevated Heights Services
• Fire Protection/Life Safety Services
• Lockout/Tagout Services
• Machine Guarding Services
• Material Handling/Lifting Services
• Safety Consultant Services
• Turnarounds/Safety Product Services
• Technician Skill Training Services
Technician Skill & Safety Training - Instructor-LED/Live or Virtual:
• Compliance — Electrical: Multiple courses covering NFPA, NEC, NICET and more
• Compliance — Mechanical: Multiple courses covering Confined Space, DOT, Chemical
Safety, HAZWOPER, and more
• Electrical — More than 30 Electrical Skills & Safety Courses
• HVAC — Multiple HVAC Technical Skills Courses
• Mechanical — Multiple Courses covering Hydraulics, Pneumatics, Pumps, Machine Tools,
Welding, and more
Grainger Training Values
County Parks, Corrections, and Transportation and Natural Resources Facilities (TX) —
Ongoing, 2019-2022: This Sourcewell Member secured Grainger's value-added training
sessions to address various Environmental Health and Safety subjects including Fall
Protection, Power Tool Safety, Stop the Bleed, and Safe Welding trainings. The availability
of these training resources enabled the County to provide needed education to team
members while focusing its internal resources on other initiatives.
City Warehouse Facilities (TX) - March 2022: Ongoing: Grainger introduced this Sourcewell
Member to Grainger's Fee -based Forklift training as its leadership encountered difficulty
finding a supplier with expertise in the subject. The Sourcewell cooperative contract secured
the training as it was within the scope of a competitively solicited and awarded contract.
County Water Treatment Plant (VA) — 2022: Grainger facilitated training on powered air
purifying respirator (PAPR) units and forklift operation to assist the Water Treatment plant
maintain employee and visitor safety.
County Vehicle Services (VA) — Spring 2022: Vehicle Services was challenged to provide
core training opportunities for employees. Grainger coordinated Fall Protection and Aerial
Lift Training onsite with Honeywell, which are fee -based services offered under Grainger's
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-39
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
Sourcewell Facility MRO cooperative agreement.
Environment & Health
We offer a wide range of EHS training courses your employees need to help them
effectively perform their jobs safely. Training offerings are available through an online
experience or through an on -site instructor.
• AED Inspection
• Active Shooter
• Aerial Lift
• Competent Person
• Confined Space
• Fire Extinguisher
• First Aid/CPR/AE
• Forklift
• Lockout Tagout
• Machine Guarding
• NFPA 70E
• Occupational Noise Exposure
• Respirator
Grainger Safety Team Value
County (OH) Audiology Test Summer 2022 Fee -Based Service: Grainger's Account Manager
and Field Safety Specialist collaborated with the County to provide a fee -based service for
critical audiology testing for county employees exposed to noise levels above 85 dB. The
service was accessed via Sourcewell's Facility MRO cooperative contract. Grainger assisted
the County in evaluating the provider and developing a service engagement while conserving
expenditures.
Food Safety Training — Instructor-LED/Live or Virtual:
• Food Program and HACCP Courses — HACCP FDA/FSMA, FSSC22000, GFSI,
GMPs, SQF
Health Services:
• Airborne Contaminants & Noise Services
• Ergonomics Services
• Medical/First Aid Services
• Occupational Health Services
EHS Digital Services: A suite of online subscription tools, EH&S Digital Services helps
improve EH&S tracking and management while increasing productivity. These tools make it
easier to maintain critical EH&S and facility activity and information:
• Save time and money while creating a safer workplace
• Reduce injuries, illnesses, and exposure to fines
• Increase productivity with automated EH&S tracking tools managed right from your PC
or mobile device
• Ensure compliance and drive standardization
Manufacturer Technical Training- Examples include:
• Proto Tools Hand Tool Safety Seminar
• Dewalt Power Tools Safety Seminar
• Fire -Resistant Workwear Training
• Fall Protection Training
• Hearing Protection & Conservation Training
• Gas Detection Equipment Training
• Arc Flash Awareness Seminar
• Fuses & Power Distribution Training
• Spill Containment Training
• Climbing Pro Ladder Training
Grainger's KnowHowSM Center: Grainger's KnowHowSM provides insights and information
to customers who are looking for ways to save time and money, increase productivity and
engage in Safety Thought Leadership that will assist with keeping people safe and
maintaining compliance. Key topics covered include inventory management, facility
maintenance, emergency preparedness, occupational safety and health solutions and
regulatory compliance, among others.
For a detailed listing of available, fee -based Technician Training, please refer to "Technician
Training" guide attached in the Additional Documents zip file.
For a comprehensive listing of Grainger's complimentary and fee -based training programs,
please refer to "Grainger Services" guide attached in the Additional Documents zip file.
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-40
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
41
Describe any technological
advances that your proposed
products or services offer.
Grainger North America's product and ecommerce teams continually review Member
requirements to secure innovative technologically advanced products and services. Examples
include:
42
Describe any "green" initiatives
that relate to your company or to
your products or services, and
include a list of the certifying
agency for each.
Sustainability: Grainger's product knowledge library, Grainger KnowHow, addresses the
customer demand for trash bags that reliably deteriorate over a time span. When a trash
bag is certified as compostable, it means a third party confirmed it will break down
completely in the conditions found in a commercial composting facility. In the United States,
the most prominent certification organization is the Biodegradable Products Institute (BPI).
Grainger's product information presents distinctions to assist customers in finding the right
product.
Battery Powered Tools: Legacy cordless tools require different battery platforms that vary
with the voltage needed. A drill may get all the torque it needs from a 6-amp motor while
a miter saw requires a 15-amp motor to perform well. A higher voltage platform was
previously incompatible with the lower voltage system. Dewalt Tools provides a more
universal platform called the FlexvoltTM, where the battery automatically changes its voltage
with each tool it is used with. The tool tells the battery which mode to operate in; it is
completely automatic for the user.
PURELL Surface Disinfecting Wipes- GOJO Industries' portfolio of surface disinfecting
products now includes durable canisters for mobile and portable applications where routine
and fast disinfection of surfaces is needed. The EPA category IV toxicity rating of PURELL
Surface Disinfecting Wipes, which has no harsh fumes, addresses particular applications
such as vehicles and mobile infrastructure where regular disinfecting is performed.
Fenix PD36R Rechargeable Flashlight- The newly upgraded handheld Fenix PD36R
rechargeable flashlight is a high-performance LED rechargeable flashlight delivering a
maximum 1600 lumens to a distance of 928ft (283m), all on a high capacity 21700 li-ion
battery. The Fenix PD36R, with a 21700 li-ion battery, extends battery runtimes by twice the
standard li-ion battery. The high -capacity 5000 mAh battery can be charged through the USB-
C port on the flashlight
Catalog Search by Image (US only): Grainger's mobile app enables customers to use a
visual search tool to find and purchase product from Grainger's 1.5 million products. With
the tool, products can be searched and located within 3 seconds. Available on Android or
Apple devices, customers can scan a bar code, enter an item number, or upload a photo
to find a product and complete a purchase. Grainger search also allows customers to send
a photo to Grainger's technical advisors who will assist in recommending a product. A
voice search tool is also available.
Grainger North America is committed to conducting business in an environmentally
responsible manner while working to reduce energy use, minimize waste, conserve water
and improve air quality in our operations. To do so, we focus on the environmental
challenges within the material parts of our business: our operations, products and supply
chain.
Green Initiative Focus
We work to improve our environmental performance across our value chain from our
suppliers through our operations and our customers. We encourage stewardship in our
operations and share our lessons with others. We partner with third party sustainability
organizations, such as the CDP (formerly known as the Carbon Disclosure Project), the
GreenBiz Executive Network, the US Environmental Protection Agency, SmartWay® Program,
UL Inc. (formally Underwriter's Laboratories, Inc.) and the US Green Building Council to help
us align our environmental investments with our stakeholders' expectations.
OPERATIONS
Grainger recognizes the urgency of climate change action and supports greenhouses gas
(GHG) reduction targets consistent with the net -zero climate goals of the Paris Climate
Agreement. Since 2009, Grainger has disclosed to the CDP, the organization administering
the global disclosure system, details on business risks and opportunities related to climate
change. This initiative to reduce CHG is pursued companywide.
Since 2011, Grainger has reduced absolute scope 1 and scope 2 emissions by 37
percent. Our target to reduce emissions further follows the medium -term goals of the Paris
Climate Agreement. This approach relies in part upon increasing use of rooftop solar at
Grainger facilities, investment in renewable energy credits, including wind and hydroelectric
energy and improved technology and efficiency in building management systems. Specific
efforts include:
Expanding solar footprint across key facilities- In 2021, Grainger completed rooftop
installation of an additional 1.1 MW of solar panels at the NE US Distribution Center (DC).
More efficient Building Management Systems (BMS)- In 2021, new energy efficient
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-41
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
building or retrofits were completed across 29 facilities, representing 40% of our North
America footprint.
• LEED -Grainger has 7.0 million square feet of LEED certified space throughout 18
North American facilities, representing 28.8 percent of Grainger's total square feet in North
America.
• Recycling- Recycling rates in US DCs have increased by standardizing recycling
processes and sharing best practices across our network. Teams are trained to use a color -
coded system to separate and bale materials such as cardboard, plastic wrap and metal. In
2021, our US DCs recycled 92 percent of all waste leaving the facility.
• Water Usage- We monitor and measure our water footprint and pursue opportunities to
reduce usage, such as installing water -efficient fixtures at our largest facilities
Grainger's supplier engagement program is the cornerstone of the broader effort to reduce
GHG. Via quarterly calls and active feedback channels, Grainger engages the top 80
percent of suppliers by revenue to understand how to approach this effort.
Details of Grainger's commitment to clean energy and sustainability are found at pages 31-
38 of our 2022 Corporate Social Responsibility Report, Sustainability and Stewardship,
https:Hinvest.grainger.com/home/default.aspx.
Green Products and Services
Grainge North America environmentally preferrable product (EPP) portfolio helps customers
maintain sustainable facilities via efficient energy management, water conservation, waste
reduction and improved indoor air quality. Grainger's online filtering capability screens any
product search to evaluate environmentally preferable alternatives. Grainger also maintains a
growing portfolio of sustainability-related services which include site audits, payback analysis,
utility rebate assistance and recycling of replaced product.
Customers can easily identify EPP products on Grainger.com by our Green Leaf icon. It
indicates that the select product has a UL validated certification and/or attributes.
Grainger receives ongoing verification of its environmentally preferable SKU designation from
UL Environment (ULE). For a product to be classified as environmentally preferable, it must
maintain one or more environmentally preferable attributes or third -party certifications such
as WaterSense(r), ENERGY STAR(r) or Green Seal. These verifications are provided on the
individual product page.
The following are examples of sustainable and environment products and services available
to customers:
Grainger US currently offers 100,000 green products.
• Grainger works with customers to identify and implement environmental conservation
programs. Examples include lamp recycling programs, LED lighting conversions, using
aerators on faucets to reduce water consumption, and Air Filter studies to reduce energy
usage on HVAC units.
• Similarly, Grainger works with a customer's recycling and sustainability office to identify
and implement environmental conservation programs. The initiative includes refilling stations
to reduce plastic bottle waste, green product utilization, a lamp recycling program and LED
lighting installment.
• Grainger, through a network of third -party service providers, offers a range of
sustainability-related services, including HVAC optimization upgrades, water conservation
upgrades, utility rebate incentives and lighting retrofit solutions. For example, Grainger can
facilitate a free energy audit for customers, consisting of a site walk-through, fixture count,
energy audit, return on investment, payback analysis, utility rebate assistance and
applications (photo metrics).
In 2021, EPP sales totaled more than $875 million, a 23 percent increase from 2020.
Program growth is driven by increased customer demand for products. Merchandising our
portfolio to add green certifications and environmental information to existing products also
contributed to growth and helps customers with their sustainability goals.
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-42
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
43
Identify any third -party issued eco-
Grainger US EPP portfolio of approximately 100,000 products comprises one of the largest
labels, ratings or certifications that
green SKU counts in the industrial distribution market. EPP products fall into two categories
your company has received for
— those certified by independent organizations and those with green environmental attributes.
the equipment or products
included in your Proposal related
Green certification indicates that a product has met certain environmental and/or social
to energy efficiency or
standards. These are designated with a green leaf icon on Grainger.com® and explained in
conservation, life -cycle design
the compliance section for each product (e.g., EnergyStar®, DLC® Approved).
(cradle -to -cradle), or other
green/sustainability factors.
Green environmental attributes narrow the gap between certified products and responsible
products where third -party certifications are not yet available or where they meet industry
standards (e.g., ASTM standard test methods, LEED criteria, minimum percent of post -
consumer recycled content). Each attribute is carefully considered and reviewed annually
both internally and with our third -party partner for relevancy based on customer sustainability
questions as well as U.S. federal and state sustainable purchasing considerations.
44
Describe any Women or Minority
Business Entity (WMBE), Small
Business Entity (SBE), or veteran
owned business certifications that
your company or hub partners
have obtained. Upload
documentation of certification (as
applicable) in the document
upload section of your response.
GREEN ATTRIBUTES FOUND ON GRAINGER.COM FOR OFFERED PRODUCTS
INCLUDE: Ecologo, GREENGUARD, GREENGUARD Gold, ECVP 2799 Zero Waste to
Landfill Facility, Energy Star, WaterSense, Safety Choice, Green Seal, Certified Biobased,
Carbonfree, Sustainable Forestry Initiative, Forest Stewardship Council, SMaRT Certified,
DLC Quality Products Listing, DLC Premium, NEMA Premium, Energy Aware, HVI,
Biodegradable Product Institute Certified, CRI Green Label, OMRI Listed, and VOC Levels
Meet SCAQMD Requirements.
We continuously evaluate available product certifications based on emerging certifications,
customer demand, and to reflect new or remerchandised products already in Grainger's
portfolio. Our existing portfolio of more than 100,000 products currently cover 27 product
categories.
Grainger recognizes the importance of supplier diversity. As responsible corporate citizens,
Grainger is committed to supporting the growth of diverse businesses and giving these
companies opportunities.
Grainger has more than 20 years of successful experience offering diverse companies'
opportunities through two core programs:
Tier 1: Authorized Grainger Reseller Program
Tier 2: Grainger's Supplier Diversity Program
GRAINGER'S TIER 1 AUTHORIZED GRAINGER RESELLER PROGRAM
Program Overview:
The Authorized Grainger Reseller program includes a network of more than 100 certified
Diverse Business Enterprise (DBE) resellers authorized to resale Grainger MRO products.
The DBE resellers have access to Grainger's full product offering and, since 2006, they
have helped state, local, education, corporate and federal customers meet their diversity
procurement goals. These DBE resellers include historically underutilized business zones
(HUBs), minority-, woman-, and veteran -owned businesses.
The reseller program enables MRO resellers and customers greater access to products and
services and provides reach to segments and contracts typically mandated or prioritized for
small businesses/diverse business enterprises (DBEs). The program allows Grainger
resellers to offer niche, value-added services and a broader selection of products. The
cooperation and coordination of Grainger and its resellers is a win -win for customers
looking to achieve procurement goals and ESG/diversity mandates.
DBE Responsibilities: DBE resellers are responsible for the procurement process, sales
calls, order processing, invoicing, and troubleshooting. The DBE will engage with customers,
represent itself in the marketplace, and be the first point of contact for customer service.
DBEs often provide other services such as installation, kitting, product assembly,
stenciling/engraving/labeling, delivery, and barcoding.
Grainger's investment in the Authorized Grainger Reseller Program includes the following:
Dedicated Channel Business team which includes Sales and Operations Teams as well
as leadership focused on flawless program execution.
As part of Grainger's investment, the Channel Business team provides on -going
mentorship and support of the DBE resellers. Specific examples of this resource investment
include:
o Dedicated e-Commerce Solution Managers charged with ensuring seamless
implementation of customer e-commerce programs.
o Grainger Consulting Services support to help refine the reseller administrative
processes.
o Business development and expansion support through customer match -making activities.
o Focused on -boarding and MRO specific training which includes direct access to key
manufacturers and suppliers.
o Government/Healthcare ethics and compliance training led by Grainger in-house counsel.
o Marketing support for the reseller end -customer marketing and sales collaterals.
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-43
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
o Detailed reporting capabilities to support end -customer productivity and cost savings
initiatives.
• In addition to these resources, Grainger's Channel Business team leads the Authorized
Grainger Reseller Program and helps manage the resellers to ensure contract execution,
compliance, and overall performance management.
GRAINGER'S TIER 2 SUPPLIER DIVERSITY PROGRAM
Grainger's Tier 2 Supplier Diversity Program affords our customers with access to diverse
manufacturers and suppliers through its catalogs and distribution channels. Started in 1999,
this program is designed to grow this sector of the economy while helping customers get
their jobs done with quality products from diverse business enterprises (DBEs).
The economic impact of this program continues to increase. As of 2021, Grainger's Tier 2
Supplier Diversity program features:
• More than 720,000 products from more than 2,800 key small and/or diverse suppliers
• More than 6,600 small businesses, and over 680 minority-, woman-, veteran-, disabled-
person- and LGBT-owned businesses for goods and services
This model affords DBEs the ability to concentrate on what they do best and leave product
logistics and distribution to Grainger.
Through this program, our customers have access to DBE products through all ordering
options (including Grainger.com, KeepStock, the catalog, phone, fax, and walk-ins) and
distribution channels. Our customers benefit from one -stop shopping and supplier diversity
reporting upon request.
• Products from diverse manufacturers and suppliers are identified with this diversity
symbol on Grainger.com and in the catalog and index.
• On Grainger.com, customers can use the search keywords "Supplier Diversity" or use
the Supplier Diversity filter to shop for products from diverse suppliers.
Supplier recruitment is a continuous activity for Grainger.
• Certified businesses that register through Grainger's supplier diversity registration portal
on Grainger.com can be referred to buying decision makers when product review, request
for proposal (RFP), or spot buying opportunities occur.
Grainger focuses on increasing the number of products acquired from diverse companies in
several ways:
• Corporate member of the Women's Business Enterprise National Council (WBENC).
• Participates in conferences and seminars to help establish or strengthen diverse
businesses.
• Grainger.com invites diverse suppliers to consider doing business with Grainger.
Grainger also pursues outreach opportunities with diverse organizations to understand their
member offerings and to promote opportunities with Grainger. These organizations include:
• National Minority Supplier Development Council (NMSDC)
• Women's Business Enterprise Council (WBENC)
• Small Business Administration (SBA)
• National Gay and Lesbian Chamber of Commerce (NGLCC)
• Vets First
• Disabled Veteran's Business Alliance
• National Veteran Business Development Council (NVBDC)
• Disability: IN
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-44
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
45
What unique attributes does your
Confidential Trade Secret Information
company, your products, or your
North America Grainger's core business is a high -touch, high -service model where we
services offer to Sourcewell
provide value, including dedicated salespeople and technical support experts, to assist
participating entities? What makes
customers with information to identify the products they need. Sourcewell's Facility MRO,
your proposed solutions unique in
Industrial, and Building -Related Supplies and Equipment portfolio is a prominent illustration
your industry as it applies to
of how Grainger strives to distinguish itself from the competition.
Sourcewell participating entities?
Grainger team members work to understand the mission of each state, province, local,
educational, and non-profit Sourcewell Member and the individuals who carry out its
responsibilities. By knowing the customer in detail, including the challenges encountered,
Grainger anticipates need and pursues how best to fulfill it. As a result, our offer
addressing Sourcewell's Facility MRO RFP continues to expand to meet the evolving needs
of Sourcewell members.
By embedding itself within customers across the US and Canada, Grainger North America
is able to focus on how best to assist effective emergency response:
• An advanced supply chain infrastructure driven by customer need for breadth and
depth Facility MRO, Industrial, and Building -Related Supplies and Equipment -related inventory
and a distribution network centered on next day delivery.
• An investment in eCommerce and digital platforms yielding advanced product search
ease, meaningful product comparison, product availability and delivery clarity, all supported
by an efficient and accountable ordering process.
• Employees with expertise to assist with product selection and to assure availability and
timely delivery whether the need is ordinary or critical.
• Technology experts who design and innovate information systems and digital platforms
to be customer centric.
• Decades of experience connecting agencies to the products and services supported by
a stronger compliance regime.
Detailed throughout our response are the range of products and services focusing on
government and education customers. The breadth of these items, their availability and the
expeditious delivery to the customer replicates Grainger's categories addressing commercial
and industrial markets. The competitive market leveraged by Sourcewell's comprehensive
solicitation encompassing Facility MRO requirements assures reasonable pricing for all
product and service categories.
Table 9: Warranty
Describe in detail your manufacturer warranty program, including conditions and requirements to qualify, claims procedure,
and overall structure. You may upload representative samples of your warranty materials (if applicable) in the document
upload section of your response in addition to responding to the questions below.
Line
Item
46
Question
Do your warranties cover all products, parts, and
labor?
Response*
Products sold by Grainger to US and Canadian customers is covered under
the following warranty terms:
For Grainger US. Grainger warrants products against defects in materials
and workmanship under normal use for a period of one (1) year after the
date of invoice from Grainger, unless otherwise stated. Additional product
specific warranty information either is shipped with the product to the
Member or can be obtained by Grainger if requested by the Member.
For Grainger Canada. All products sold by Grainger are warranted only to
the extent of the manufacturer's/supplier's warranty, and only to purchasers
for resale or for use in their business in Canada. Products are warranted
against defects in workmanship or materials only in accordance with the
individual manufacturer's warranty policy. Manufacturers of certain Products,
such as fasteners, do not provide a warranty period.
Any part which is determined by Grainger to be defective in material or
workmanship and returned to a Grainger branch or authorized service
location as Grainger designates, shipping costs prepaid, will be repaired or
replaced, at Grainger's sole option, as the purchaser's exclusive remedy.
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-45
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
47
Do your warranties impose usage restrictions or
Except as set forth herein and where applicable, no warranty or affirmation
other limitations that adversely affect coverage?
of fact or description, express or implied, is made or authorized by
Grainger. Grainger disclaims any express or implied warranties of
merchantability, fitness for a particular purpose or noninfringement of
intellectual property rights. Grainger also disclaims any liability for claims
arising out of product misuse, improper product selection, improper
installation, product modification, mis-repair, or misapplication. Grainger
expressly disclaims any liability for consequential, incidental, special,
exemplary, or punitive damages to the extent permissible. Grainger's liability
in all events is limited to the purchase price paid for the product that gives
rise to any liability.
48
Do your warranties cover the expense of
Grainger products listed in Grainger's North America's General Catalogs are
technicians' travel time and mileage to perform
warranted by the manufacturer to the final user. Grainger may, at its option:
warranty repairs?
(i) repair; (ii) replace; or (iii) refund the amount paid by a Member. As a
distributor of commercial off the shelf product, manufacturer warranties either
accompany the product purchased or can be obtained by Grainger if
requested by the Member. The scope of warranty service offered such as
travel is scenario specific and will be defined and/or addressed by the
respective manufacturer of the product subject to a warranty claim.
49
Are there any geographic regions of the United
Grainger products sold are warranted by the manufacturer to the final user.
States or Canada (as applicable) for which you
Upon request, the manufacturer of a given product sold by Grainger will
cannot provide a certified technician to perform
address any unique geographic limitations that may impact a warranty claim.
warranty repairs? How will Sourcewell
Grainger stands behind the product we sell by offering a one (1) year
participating entities in these regions be provided
product warranty. We are committed to making each Grainger customer
service for warranty repair?
whole in any warranty scenario by either: (i) repairing; (ii) replacing; or (iii)
refunding the amount paid by a customer.
50
Will you cover warranty service for items made by
Grainger products listed in Grainger North America's General Catalogs are
other manufacturers that are part of your proposal,
warranted by the manufacturer to the final user. Although Grainger does not
or are these warranties issues typically passed on
manufacturer the product it warranties, it will assist its customers with
to the original equipment manufacturer?
product specific warranty matters. For example, upon request, Grainger will
obtain copies of manufacturers' consumer warranties and will furnish them to
the Member. Such requests must include the Grainger's stock number and
the manufacturer's model number (if shown) of each product for which a
copy of the warranty is requested. Grainger may also furnish sales brochures
and other literature of the manufacturer. Grainger North America assumes no
responsibility for the content or coverage contained in any manufacturer's
warranty or sales literature by providing this service.
For Grainger US: Grainger warrants products against defects in materials
and workmanship under normal use for a period of one (1) year after the
date of invoice from Grainger, unless otherwise stated. Provided that
Grainger accepts the product for return during the limited warranty period,
Grainger may, at its option: (i) repair; (ii) replace; or (iii) refund the amount
paid by Participating Entity. Grainger's repair, replacement, or refund of
amounts paid by Participating Entity for the product, shall be Participating
Entity's sole and exclusive remedy.
For Grainger Canada: All products sold by Grainger are warranted only to
the extent of the manufacturer's/supplier's warranty, and only to purchasers
for resale or for use in their business in Canada. Products are warranted
against defects in workmanship or materials only in accordance with the
individual manufacturer's warranty policy. Manufacturers of certain Products,
such as fasteners, do not provide a warranty period.
Any part which is determined by Grainger to be defective in material or
workmanship and returned to a Grainger branch or authorized service
location as Grainger designates, shipping costs prepaid, will be repaired or
replaced, at Grainger's sole option, as the purchaser's exclusive remedy.
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-46
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
51
What are your proposed exchange and return
Grainger US Exchange and Return Policy:
programs and policies?
GRAINGER 30-DAY SATISFACTION GUARANTEE. Participating Entity can
return product purchased for any reason for exchange or refund up to thirty
(30) days from the date of invoice unless otherwise noted. Proof of
purchase from Supplier is required for all returns. Supplier's 30-day
satisfaction guarantee does not apply to "Sourced Products" and products
sold on a "Final Sale" basis.
RETURNS AFTER 30 DAYS. Unless otherwise noted, Participating Entity
can also return product for up to one (1) year from date of invoice provided
that product is in its original packaging, unused, unexpired, undamaged, and
in salable condition. Proof of purchase from Supplier is required in all
instances. Products sold on a "Final Sale" basis as defined below cannot
be returned. "Sourced Product" (defined below) is subject to the
manufacturer's return policy and may not be returnable. Some product
returns may be denied or made subject to restocking fees and other
charges by Supplier.
FINAL SALE ITEMS. Items sold on a "Final Sale" basis include: (i) Custom
items; (ii) purchases made under the Custom Product Center on
grainger.com; (iii) special -order items; (iv) emergency response items; (v)
items marked in Sourced Product quotations or invoices as "Non -
Cancellable" or "Non -Returnable" and (vi) any other items that Supplier may
designate as a "Final Sale" from time to time.
Grainger Canadian Exchange and Return Policy:
Any cancellation or return must be approved by Grainger (at its discretion),
be accompanied by proof of purchase, and may be subject to restocking or
other charges. Any returns due to shipping errors, damage or loss must be
reported to Grainger immediately. For returns not related to damage or loss
during shipping, product must be returned within 30 days of shipment and
be in original package and re -saleable condition. Returns can be made to
Grainger; however, Grainger will only accept returns on products purchased
through Grainger. Returns of custom sourced products may not be permitted.
52
Describe any service contract options for the
In addition to our product line offering, Grainger North America offers select
items included in your proposal.
service contracts either directly or via our supplier/service
provider/manufacturer network, in support of our product offer. Grainger North
America will work with Members to review and assess which service
opportunity is best suited to satisfy the Member's operational needs.
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-4 7
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
Table 10: Payment Terms and Financing Options
Item ine
Question
Response*
53
Describe your payment terms and accepted payment
Grainger North America's payments terms are NET 30.
methods.
Grainger North America customers typically have an open account
that is invoiced for orders according to their contract.
Grainger also offers Sourcewell Members the following payment
options:
Credit card or cash — At the time of purchase or pickup.
Electronic payment (ACH/EFT) — Grainger uses the Corporate
Trade Exchange-820 (CTX-820) ACH/EFT format to process
electronic payments. The remittance detail included with the payment
file helps Grainger reconcile (Customer)'s payment promptly and
accurately.
Procurement cards — Grainger accepts all types of VISA,
MasterCard, Discover, and American Express cards.
Check — Checks can be mailed to the `Remit To:" address on the
invoice.
54
Describe any leasing or financing options available for use
Grainger North America does not offer leasing or financing options
by educational or governmental entities.
at this time.
55
Describe any standard transaction documents that you
Please see Grainger's Sourcing Terms and Conditions as well as
propose to use in connection with an awarded contract
a "Sample Quote Sourcewell 091422-WWG" and "Sample
(order forms, terms and conditions, service level
Invoice—Sourcewell 091422-WWG" in the "Standard Transaction
agreements, etc.). Upload a sample of each (as
Document" samples zip.
applicable) in the document upload section of your
response.
56
Do you accept the P-card procurement and payment
Grainger North America accepts VISA, MasterCard, Discover Card
process? If so, is there any additional cost to Sourcewell
and American Express cards as a means of payment. There is no
participating entities for using this process?
additional cost to Members for this process.
Table 11: Pricing and Delivery
Provide detailed pricing information in the questions that follow below. Keep in mind that reasonable price and product adjustments can
be made during the term of an awarded Contract as described in the RFP, the template Contract, and the Sourcewell Price and Product
Change Request Form.
Item
Question
Response*
57
Describe your pricing model (e.g., line -item discounts or
Grainger North America's pricing model is a most comprehensive,
product -category discounts). Provide detailed pricing data
robust and competitive Sourcewell offer to date and provides
(including standard or list pricing and the Sourcewell
Members numerous cost savings opportunities:
discounted price) on all of the items that you want
Category Discounts
Sourcewell to consider as part of your RFP response. If
Facility MRO Supplies & Equipment Hot List
applicable, provide a SKU for each item in your proposal.
Member Market Basket
Upload your pricing materials (if applicable) in the
General Catalog Discount
document upload section of your response.
Large Order and Volume Discounts
Customer Specific Pricing (CSP)
Access to all Grainger-Sourcewell Contract Awards and the
Pricing Benefits of each
CATEGORY DISCOUNTS:
Our North American offer encompasses significant discounting
across multiple MRO categories. These category discounts are
applied to Grainger North America's Contract Reference Price
(CRP). CRP is market -based. When evaluating pricing, it is
important to compare "final" product prices, as a larger discount
percentage offered by a competitor who has not adopted market -
based pricing may not yield a lower final product price.
Differences between the U.S. and Canadian supplier base vary
across all product categories so not all Grainger US products,
catalog or sourced, are available in Canada.
Grainger continues its efforts to enhance its online search and
purchasing experience by incorporating new technology and
functionality to its online offering. Accordingly, and at Grainger's sole
discretion, product categorization may be modified from time to
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-48
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
time to promote clarity and product alignment. Additionally, there are
products that, because of their volatile nature in context of supply,
including pricing, demand and availability, are not eligible for any,
including general, category discount.
• Abrasives 7%
• Adhesives, Sealants, and Tape 10%
• Air Filters 40%
• Cleaning 22%
• Electrical Supplies 23%
• Electronics, Appliances, Batteries 19%
• Fasteners 32%
• Hand Tools 14%
• HVAC Supplies 17%
• Lab Supplies 15%
• Lighting 22%
• Lubrication 10%
• Material Handling, Storage, Packaging 15%
• Motors 19%
• Outdoor Equipment 12%
• Paint, Equipment, & Supplies 10%
• Pneumatics 11 %
• Pumps 7%
• Power Tools 11 %
• Power Transmission 19%
• Safety 19%
• Security 15%
• Test Instruments 7%
• Welding, Machining, Cutting 10%
• All other Categories 5%
For Sourcewell Members, CRP is found on Grainger.com and
Grainger.ca when Members log into their account. The CRP at the
time of purchase will be the price to which any contract discounts
will be applied. The offered category discounts are fixed through the
life of the contract across the specified MRO categories.
FACILITY MRO SUPPLIES & EQUIPMENT HOT LIST: Grainger
North America, through decades of serving government customers,
has captured purchasing data reflecting current and relevant product
needs to compile its Hot List offer. Grainger North America
presents the attached Facility MRO Supplies & Equipment Hot List
to all US and Canada Sourcewell Members who complete the
Grainger affiliation process to access, if awarded, the Sourcewell
Facility MRO Supplies & Equipment #091422. contract. This offer is
comprised of the highest volume and most frequently purchased
products across a broad mix of government agencies.
Grainger North America analyzed usage and procurement data of
Facility MRO Supplies & Equipment related products from its
largest states, provinces, local government, education, and non-profit
customers across North America and combined it with all
Sourcewell Members' prior 48 month purchasing analytics. Data
points such as the number of times an item was purchased, when
and how often, how many individual agencies purchased the item,
including those items added into an inventory management solution,
were scrutinized to prepare the Hot List.
The Hot List encompasses 852 items specific to Sourcewell state,
province, local, educational, and non-profit agency customers. Due
to variances between our catalog offerings and supplier base in the
US and Canada, not all items in the Hot List are available to our
Canadian customers. The items in the Hot List available to both
US & Canadian Sourcewell customers have been priced in both
USD and CAD respectively in our submission.
The Facility MRO Supplies & Equipment Hot List pricing is
competitive and will be held firm for 12 months from date of award.
To keep the Facility MRO Supplies & Equipment Hot List
meaningful throughout the life of this contract, Grainger North
America will evaluate the product selection and update it each year
to ensure relevant product mix.
MEMBER MARKET BASKET:
Bid Number: RFP 091422
Vendor Name: W.W. Grainger
6-49
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
In addition to the Grainger Facility MRO Supplies & Equipment Hot
List, we offer the ability for each affiliated Member to create a
custom Market Basket of up to 300 items. To drive additional cost
savings and predictability, Members can select a custom Market
Basket consisting of the Facility MRO Supplies & Equipment
products the individual Member most frequently purchases. The
Grainger North America Sales Team will work with Members
seeking to consolidate, standardize, and identify a product list and
price.
GENERAL CATALOG DISCOUNT:
All items in Grainger's General Catalog are included within this
Sourcewell offering. Grainger recognizes the operational importance
to provide Members access to products beyond those covered by
Defined Category Discounts, Hot List, Member Market Basket and
products aligned to a specific category. Grainger North America
provides a 5% discount off of CRP on these products except for
items identified as volatile which are not eligible for a discount.
LARGE ORDER AND VOLUME DISCOUNTS:
Grainger has years of experience working with Sourcewell Members
on individual projects and discounted pricing. Grainger North
America will continue to work with Sourcewell Members to leverage
additional discounts for large, single orders, based on size and
scope.
CUSTOMER SPECIFIC PRICING (CSP):
Grainger North America recognizes the importance of providing
Members with relevant pricing for specific products in special
circumstances. Deeper discounted pricing can be sought in the
form of Customer Specific Pricing (CSP) as it relates to specific
opportunities.
Grainger North America reserves the right to adjust pricing to reflect
market conditions, as provided in Section 4 (Sourcewell's Vendor
Price & Product Change Request Form, referenced in RFP
#091422). These adjustments may include unforeseen significant
increases in supplier's costs resulting from changes in laws or
regulations, impositions of tariffs, currency fluctuations, increases in
commodity prices, or other changes in conditions not reasonably
foreseeable to Grainger North America.
ACCESS TO ADDITIONAL GRAINGER-SOURCEWELL CONTRACT
AWARD BENEFITS:
Upon affiliating with the Sourcewell Facility MRO Supplies &
Services Agreement # 091422, a Sourcewell Member may also
affiliate with any other Grainger-Sourcewell Agreement and access
the benefits under that agreement, so long as each agreement
remains valid. Upon expiration or termination of any other
agreement, Grainger will extend the benefits provided in any
successor agreement associated with the Member so long as that
agreement remains valid. Differences between the U.S. and
Canadian supplier base vary across all categories so that not all
products are available in Canada.
A Member may contact Grainger at sourcewell@grainger.com or via
the local Grainger Account Manager, to learn how to adopt
additional Grainger-Sourcewell awarded contracts and access value-
added service and pricing benefits through your Grainger account.
58 Quantify the pricing discount represented by the pricing IThe discount range in this offer, noted in response # 57, represents
proposal in this response. For example, if the pricing in 5% - 40% off Grainger North America's CRP and addresses the
your response represents a percentage discount from general catalog discounts and the discounts applied to the Hot List
MSRP or list, state the percentage or percenta, I prices.
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-50
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
59 Describe any quantity or volume discounts or rebate Sourcewell "Enhanced Discount" Incentive Program:
programs that you offer.
Grainger North America proposes a 3% increased discount on the
defined MRO categories as described below for the following
contract year for members who:
• Purchase at least $25,000.00 in Total Member Purchases*
during the Contract Year and
• Grow Total Member Purchases* at least 12% over the
preceding Contract Year
* Total Member Purchases" refers to the net invoice price of
the Product purchased by Member under Grainger's Sourcewell
Contract Awards using the Member's Sourcewell-affiliated, eligible
Grainger account numbers, less freight, taxes, returned Products and
credits during each contract year for which a Rebate or Incentive
is being actively calculated and
paid.
Product Category: CRP Discount/Enhanced Discount:
• Abrasives: 7%/10%
• Adhesives/Sealants/Tape: 10%/13%
• Air Filters: 40%/43%
• Cleaning: 22%/25%
• Electrical Supplies: 23%/26%
• Electronics/Appliances/Batteries: 19%/22%
• Fasteners: 32%/35%
• Hand Tools: 14%/17%
• HVAC Supplies: 17%/20%
• Lab Supplies: 15%/18%
• Lighting: 22%/25%
• Lubrication: 10%/13%
• Material Handling/Storage/Packaging: 15%/18%
• Motors: 19%/22%
• Outdoor Equipment: 12%/15%
• Paint, Equipment, & Supplies: 10%/13%
• Pneumatics: 11 %/14%
• Pumps: 7%/10%
• Power Tools: 11 %/14%
• Power Transmission: 19%/22%
• Safety: 19%/22%
• Security: 15%/18%
• Test Instruments: 7%/10%
• Welding, Machining, Cutting: 10%/13%
*The increase in Category Discount will be automatically applied to
defined MRO Grainger North America categories (excluding the
General Catalog Discount), commencing 60 days after contract
period ends for a duration of 12 months
♦ Purchases by a Sourcewell Member under any Sourcewell
Agreement with Grainger, are eligible to qualify for the Enhanced
Discount Incentive Program for a maximum of 3% increase in
discount overall. Member qualification for the Enhanced Discount will
be re-evaluated each contract year.
♦ Sourcewell Plus Program: In lieu of the "Enhanced Discount"
Incentive Program, Grainger North America may propose a
Sourcewell Plus Program and creation of a custom incentive and
rebate program, defined through a participating addendum and
approved by Sourcewell. A customer may participate in either the
Enhanced Discount Incentive Program or Sourcewell Plus Program,
but not both.
♦ Purchases made through Grainger's Authorized Reseller Program
vendors aligned to Member's account and receiving Sourcewell
Agreement pricing are not eligible for inclusion in Total Member
Purchases.
60 Propose a method of facilitating "sourced" products or Grainger's Sourcing Team acquires Facility MRO products and
related services, which may be referred to as "open services not found in the Grainger General Catalog. Through
market" items or "nonstandard options". For example, you this "special order" capability, Grainger provides quick access to
may supply such items "at cost" or "at cost plus a over 6,500 suppliers and offers a total cost solution for acquiring
percentage," or you may supply a quote for each such infrequent, low demand or hard -to -locate items. Additionally, this
request. channel offers line extensions (non -Grainger General Catalog product
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-51
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
and related services from Grainger General Catalog and third -party
suppliers and service providers) and discontinued product catalog
lines.
Quotes for "sourced" products and related services will be supplied
for each such request. Pricing for sourced items is based on
current market conditions and is negotiated on a per -order basis.
Sourced product and related service opportunities are subject to the
following terms and conditions:
TERMS AND CONDITIONS FOR SOURCED PRODUCT AND
SERVICE
Grainger will source products and services not available through the
Grainger's General Catalog or website ("Sourced Products"
or "Sourced Services"). The pricing model for Sourced Products
and Sourced Services is based on current market conditions and is
competitive for spot buy situations on a per order basis. Upon
request, Grainger will provide Member a quotation which shall
include the price, freight, and the warranty terms provided by the
vendor of the Sourced Product or Sourced Service.
SOURCED PRODUCTS
a. Unless otherwise agreed to in writing between Grainger and
Member, Sourced Products are shipped with all costs imposed by
the carrier related to the shipment paid by Grainger and charged to
Member on Member's invoice. If Member chooses to ship freight
collect, shipments will be made to Member freight collect, using
carrier designated by Member. C.O.D. shipments are not permitted.
Receipts for freight charges will not be furnished. Title and risk of
loss pass to Member upon tender of the shipment to carrier.
b. The product warranty provided by the Manufacturer and/or
Supplier of the sourced product will be Member's sole remedy.
Grainger's standard limited warranty terms included in this
agreement or Grainger's website terms and conditions, to the extent
applicable, do not apply to sourced products.
C. Warranty Disclaimer. Except as expressly set forth herein, no
warranty or affirmation of fact or description, express or implied, is
made or authorized by Grainger. Grainger disclaims any express or
implied warranties of merchantability, fitness for a particular purpose
or noninfringement of intellectual property rights. Grainger also
disclaims any liability for claims arising out of product misuse,
improper selection, improper installation, product modification, mis-
repair or misapplication.
d. A RGA (Returned Goods Authorization) must be issued by
Grainger prior to returning Sourced Products; the RGA is good for
thirty (30) days after issuance. Returns will be sent directly to the
sourced supplier, and not to a Grainger location, unless otherwise
instructed in the RGA. Returned Sourced Products may incur a
restocking fee based upon the Sourced Product sell price, plus
freight paid by Grainger and added to the invoice, unless the
shipment of Sourced Products was the result of Grainger or
manufacturer error or the Sourced Products are defective. Special
manufactured and custom engineered products are sold on
a "FINAL SALE" basis only and no changes, cancellation, returns or
refunds are allowed, except if Sourced Products are defective.
e. In the event that Grainger agrees to stock an agreed upon
quantity of Sourced Products for Member, upon expiration or
termination of the Agreement, Member agrees to purchase all
remaining stocked Sourced Product. Grainger will invoice Member
within (30) days of expiration, cancellation or termination of the
Agreement.
SOURCED SERVICES
a. Performance of Sourced Services will be governed by the
following additional terms and conditions ("additional service terms").
Sourced Services may be performed by: (i) Grainger, its
subsidiaries, affiliates, or subcontractors ("Grainger"); or third -party
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-52
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
service providers engaged by Service Grainger ("third -party
providers"). For purposes of this section, "service provider" refers to
either Grainger or a third -party provider depending upon which of
them is performing services, and "service provider personnel" refers
to personnel of such service provider.
b. The terms and conditions contained in this section are
extended solely by the specific service provider performing services,
and any obligations contained in this section do not apply to any
other service provider referenced in the foregoing paragraph. A third -
party provider may require Member via Grainger to execute
additional contractual documents prior to the performance of
Sourced Services, which documents may modify the terms between
Member and Grainger as set forth in this section.
C. In the event of a conflict between the standard terms and
conditions in this Agreement and the additional service terms in this
section, the additional service terms in this section shall prevail for
the performance of services.
d. Limited services warranty. All services will (i) be performed in
a workmanlike manner; (ii) conform to the specifications (if any)
provided by the service provider in a statement of work; and (iii)
be warranted for a period of ninety (90) days after performance of
services ("limited warranty period"). If services are improperly
performed and Member notifies Grainger of the improperly
performed service during the limited warranty period, then Grainger
will coordinate with the service provider to re -perform those
services, in whole or in part, as necessary to cure the particular
breach, or at the service provider's sole option, refund the amount
paid by Member for the services directly attributable to the
particular breach. The service provider's re -performance or refund of
amounts paid by Member for the service directly attributable to the
particular breach shall be Member's sole and exclusive remedy.
e. Warranty disclaimer and waiver for services. To the maximum
extent permitted by applicable law, the express warranties set forth
in this section for services are in lieu of all other warranties,
express or implied, and the service provider disclaims, and Member
waives, all other warranties for services, including, but not limited to,
any implied warranties of non -infringement, fitness for a particular
purpose and merchantability. The warranties set forth in this section
are expressly conditioned upon the use of the services for their
intended purpose and shall not apply to services which have been
subject to modification by Member or any third party.
f. Limitation of Liability. Grainger and Third -Party Providers expressly
disclaim any liability for consequential, incidental special, exemplary
or punitive damage in the performance of services. The liability of
Grainger or any third -party provider performing services in all
circumstances is limited to, and shall not exceed, the purchase
price for the performance of the portion of services that gives rise
to any particular liability
Grainger Sourcing Values
City (AL) — Fall, 2021: The City's Police Department needed
tactical robots but struggled to locate a vendor who had supply on
hand. Grainger assisted the Police Department with sourcing
tactical robots for public safety use.
County Corrections & Public Works (NY): Summer -Fall 2022: The
Correctional Facility recognized risk to visitors, inmates, and officers
as tables and chairs in the Visitor Wings were not bolted down.
Grainger identified specialty correctional tables through its Sourcing
Team and secured corrections approved furniture.
City Sewers & Water (OH) — Spring 2022: Addressing a specific
project, Sewers & Water's Safety Unit recognized the need for
equipment able to operate within a confined space. Grainger
worked with supplier partners to assist the agency identify fall
protection and supplied air equipment, with harnesses, gas meters,
and oxygen tanks to equip and promote worker safety and
successful completion of critical tasks.
Bid Number: RFP 091422
Vendor Name: W.W. Grainger
6-53
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
County Schools System (MD)- Summer 2021: Return of staff and
teachers to buildings encountered challenges to locate the KN95
masks. The Schools EHS manager and the Grainger Account
Manager worked together to identify the appropriate product and
source to fulfill this critical need.
61
Identify any element of the total cost of acquisition that is
Grainger North America discloses all costs associated with the
NOT included in the pricing submitted with your response.
product and/or services sold to a Member prior to purchase.
This includes all additional charges associated with a
Elements of the total cost of acquisition not included in product
purchase that are not directly identified as freight or
and/or service pricing may vary based on the product or service
shipping charges. For example, list costs for items like pre-
procured. To this end, Grainger does not have a fixed firm list of
delivery inspection, installation, set up, mandatory training,
like costs. If, however, additional charges are assessed, for example
or initial inspection. Identify any parties that impose such
required services to train employees on how to operate a product,
costs and their relationship to the Proposer.
the additional charge and identity of the third -party performing the
service will be provided to the customer prior to performance of the
underlying service.
62
If freight, delivery, or shipping is an additional cost to the
Grainger North America offers the Sourcewell Member pre -paid
Sourcewell participating entity, describe in detail the
freight on standard ground shipments. Title transfers to Sourcewell
complete freight, shipping, and delivery program.
Members at time of delivery, FOB Destination. Additional freight
charges and shipping fees may apply for sourced products and/or
service orders as well as orders that include expedited delivery,
carrier special handling, oversized product, air freight, freight collect,
export orders, hazardous materials, customer's carrier, shipments
originating within the US and shipping outside the contiguous US,
and shipments originating in Canada and shipping outside Canada.
The Member will be informed of any additional freight charges
and/or shipping fees prior to purchase or as otherwise agreed by
the Member.
63
Specifically describe freight, shipping, and delivery terms or
Grainger North America offers Sourcewell Members pre -paid freight
programs available for Alaska, Hawaii, Canada, or any
on all standard ground shipments originating in Canada and
offshore delivery.
shipped to a Canadian address. Product shipped from the
Continental US to Alaska and Hawaii also receive pre -paid freight
on standard ground shipments. Sourced products may be subject to
additional terms, charges or fees that place the cost to ship on the
Member. Charges and fees incurred for additional services, such as
expedited delivery, carrier or special handling by the carrier, air
freight, freight collect, export orders, hazardous materials, customer's
carrier, or other special handling and oversized product will be paid
by Member. The Member will be informed of any additional freight
charges and shipping fees prior to purchase.
64
Describe any unique distribution and/or delivery methods or
Grainger North America's advanced technology and multiple
options offered in your proposal.
distribution channels delivers product to Members where and when
they need it. The unique combination of broad on -hand inventory
strategically located across North America in distribution centers and
branches provides unrivaled product availability:
On -hand Inventory $1 billion and more than 1.5M products
Technology Investment and Supply Chain Expertise that
forecasts Member needs to ensure product availability by locating
inventory near the Member throughout the distribution network
Product ordered by 4PM, most customers receive next day
Grainger North America provides the best combination of product
selection, depth of inventory locally available, speed of delivery and
ordering simplicity through a network of 284 branches and 17
distribution centers across North America. Grainger Branch Network
Solutions help with product selection, shipping, labeling and
emergency orders.
TECHNICAL EXPERTISE: Grainger Branch Sales Specialists have
the training and experience:
CUSTOMIZED INVENTORY: Grainger will stage critical or
never out items at a local branch.
LABELING: Grainger will assist in custom label regarding
hazards, inventory, PO reconciliation, warehousing, maintenance
inspections, and specialized products.
SHIPPING AND WILL CALL CONSOLIDATION: For large
orders or multiple orders, Grainger will ensure that goods are
consolidated for delivery or pickup in a single shipment.
EMERGENCY ORDERS: Grainger after-hours emergency
service is available at: call 1.800.CALL.WWG. Grainger will to open
a branch anytime (a $50 fee may apply). "Subject to market
availability.
KITTING OFFER: From safety, janitorial, filter, and new
employee readiness kits, the Grainger branch provides kitting
services across any product line.
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-54
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
• SAME DAY DELIVERY: Grainger offers Same Day Delivery* in
select markets for unexpected purchases. Shipping charges will
apply.
INVENTORY MANAGEMENT SOLUTIONS
A critical facet of distribution and delivery is anticipating and
understanding Member needs. Inventory Management is a unique
delivery solution moving high usage items close to point of use and
maintaining critical product availability. Through its KeepStockO
Program, Grainger North America provides multiple inventory
management solutions reducing Member's total cost of inventory
ownership. Effective inventory management reduces on -hand
inventory, improves purchasing efficiencies, and ensures availability
of critical product all while providing secure and efficient access.
Grainger North America's KeepStockO portfolio of inventory
management solutions help Members manage their inventory and
reduce costs. Beyond industry -standard vending machines, Grainger
North America's portfolio provides both customer -managed (CMI)
and Grainger vendor -managed (VMI) inventory options, including
vending. Solutions range from simple to complex serving Member
needs and can be combined within their facility to provide a custom
service. KeepStockO can be integrated with Member purchasing
systems or connected with Grainger.com. or Grainger.ca.
VENDOR MANAGED INVENTORY (VMI) SOLUTIONS
KEEPSTOCK WEB: is control central for managing your Grainger
inventory. It seamlessly integrates your KeepStockO program,
Mobile App and Grainger.com to provide convenient, web -based
inventory management. (Customer) can leverage KeepStockO web
functionality across all installation types — Vending, CMI, Replenish
and Onsite, to provide you with total visibility to your entire inventory.
• Dashboard: View your orders and program summary snapshot,
receive notifications to manage discontinued items, access
KeepStockO Web instructions and more.
• User Management: Leverage User Management to add users
to help you manage inventory and set varied levels of access rights.
• Program Management: Set and easily adjust your program
settings. Add, adjust, delete items, and set min/max levels.
Automatic reorder provides inventory level assurance and minimizes
stock outs of critical items.
• Order Status: Place orders, check order status and track all
your orders in real time.
• Label Printing: Use the label capabilities to print barcode
labels, including multiple labels at once.
KEEPSTOCKO VENDING: Grainger offers a variety of KeepStockO
Vending machines to include Coil, Carousel, Lockers, Cabinets and
Drawers. Each machine is customized and configured for Member
needs and supplies requirement:
KEEPSTOCKO REPLENISH: is a vendor -managed inventory (VMI)
solution that helps manage, streamline ordering and stock commonly
used Grainger items and support spot buy urgent needs. Your
dedicated Grainger representative will work with you to determine
the products and levels that need managing, as well as setting
approvals for orders if required. The more complex your needs, the
more you'll benefit from our scheduled visits and support our
scheduled visits and supply chain expertise. On a pre -determined
schedule, your Grainger onsite resource will:
• Reorder products based on min/max
• Restock Grainger products in designated areas
• Bar code and label Grainger managed products
• Handle Grainger purchasing and purchase orders
• Support spot buys
• Expedite invoices and inquiries
• Help find hard -to -find products
• Cross-reference Grainger products to add
KEEPSTOCKO ONSITE: KeepStockO Onsite is a VMI solution for
larger, more complex customers who face multiple challenges
managing critical MRO inventory. KeepStockO Onsite provides a
dedicated, experienced resource on a daily basis plus a defined
space —like a cage or crib —to support your Grainger product
purchases. Key features of Grainger's Onsite solution include:
Bid Number: RFP 091422
Vendor Name: W.W. Grainger
6-55
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
• Dedicated onsite resource frees employee time to increase
productivity.
• Desktop delivery and returns
• Spot buy and sourcing of product
• Optimized inventory delivers cost reduction by helping reduce
on -hand inventory levels while minimizing stockouts
• Streamlined processes reduce overall handling costs
• Expanded scope to support product identification and
recommendations, requisition creation, organization, product returns
and warranty replacement
• Onsite expertise recommends stocking levels, driving product
standardization and compliance
Please see attachments for further detail on Grainger's KeepStock
Inventory Management Solutions.
KEEPSTOCKO STORE: This solution provides a fully stocked and
staffed Grainger North America branch at your location especially
helpful for high -volume, high -traffic needs. Grainger North America
will work with the Member to determine which items to stock and
overall scope of the solution.
CUSTOMER -MANAGED INVENTORY (CMI) SOLUTION
The KeepStock@ CMI customer -managed inventory solution
leverages mobile and desktop technology to give customers
complete control of their Grainger inventory. Grainger offers this
program to any customer interested in self -managing inventory.
Tech savvy tools and features of KeepStock@ CMI solution include:
• Manage inventory across multiple devices, users, and locations
• Scan barcodes to order directly in the Grainger app
• This easy -to -use and powerful software solution offers visibility,
flexibility, and control while managing product.
• Quickly edit and add items
• Adjust min/max levels and reorder points
• Manage users and approvals to control
• Print and scan labels
• View pending orders
• Access order history and purchase information to make
informed inventory decisions
KEEPSTOCK MANAGED: Grainger's Managed Solution provides
Members with daily onsite, expert, support services to maximize the
value of Member's entire MRO inventory investment for both
Grainger and non -Grainger product. Managed MRO is a fee -based
service where our Inventory Specialists work at your facility to
manage all indirect materials.
Grainger Inventory Management Value
County Corrections (TX) — January, 2022: The Corrections
Department was challenged with frequent stock outs across high
demand items as local vendors struggled to keep pace with
requirements due to supply chain disruptions. Grainger collaborated
with this Sourcewell Member to identify alternate products for
specific, high -demand items and integrated an inventory
management solution to ensure product availability. Product
encompassed nitrile gloves, paper products, sanitizer, food trays,
paper cups, and masks.
City Water Department (TX) Ongoing: Grainger facilitated inventory
management of custom engraved specialty locks for utility use.
Through this value-added service and support, Grainger houses this
critical, custom item at a local branch to ensure the appropriate
quantity is available and delivered when the customer calls.
Capital Regional District (CRD) (Canada)- McLoughlin Pt. Waste
Water Treatment Plant -Ongoing: The CRD leverages the Grainger
& Canoe / Sourcewell GPO to reduce cost and expedite the search
or pricing of products and to streamline procurement processes.
GRAINGER.CA (Sourcewell Landing Page) is its commonly used
business channel. Order Lists for common consumables across
many product categories are integrated. A KS CMI Inventory
Management Program is provided onsite for fasteners. Grainger BC
Field Safety Specialists partner with CRD Corporate Health and
Bid Number: RFP 091422
Vendor Name: W.W. Grainger
6-56
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
Safety on a LOTO project; the Grainger Victoria branch team
supports CRD Technician / Operator walk-in business.
Healthcare (Canada)- Ongoing: Canadian healthcare facilities and
Grainger Canada have built integral partnerships across Canada.
Notably, a facility in Central Canada transitioned its maintenance
departments to an in-house managed model for all locations. Via
local & national account managers, Grainger Canada has
reorganized storerooms, identified, labeled, and organized products,
and obtained fast and efficient delivery for all items required by the
maintenance teams. Management and reporting capabilities have
been meaningfully enhanced and overall cost savings for all
locations obtained.
County Parks Department (TX) Keepstock- Summer, 2021:
Recognizing the need to provide employees ready access to the
safety and protective products, Grainger collaborated with the
County's Parks Department to install KeepStock inventory
management across multiple locations. Grainger assisted in
identifying equipment and supplies, estimating appropriate stocking
levels, and implemented ordering and replenishment protocols to
ensure availability. The effort supported the Department's initiative to
maximize productivity for employees needing safety gloves, goggles,
glasses, hearing protection, electrolytes, sunscreen and poison ivy
protection.
EMERGENCY RESPONSE INVENTORY AND DISTRIBUTION
A critical element of Grainger North America's distribution capability
is assisting emergency response for the small and large incident.
Expeditious and quality response in real time entails internal
planning and preparation.
In an emergency, Grainger North America's Crisis Management
Team first assesses the condition of Grainger branches and
facilities to make sure they are available to distribute product.
Frequently a pre -determined product list, coordinated with local
emergency response agencies, is used to move supplies to the
affected area. If additional products are required, Grainger North
America moves products to the area from its 284-branch network
and 17 regional Distribution Centers or directly from product
suppliers.
A critical element in Grainger North America's expeditious response
is its breadth of inventory, relationship with suppliers, capability to
determine where inventory is located, and its transportation
proficiency, personnel with expertise and experience and long-term
relationships with state, local and federal agencies.
In severe emergency situations, Grainger works with First
Responders to make sure they have priority access whether from
Grainger or the product manufacturers. The Crisis Management
Team and Grainger on -scene leadership works with emergency
management agencies and others to ensure appropriate and fair
distribution.
Emergency Response POC: Grainger's Primary Point of Contact in
any emergency affecting a Sourcewell Member in the US is Allison
Darling, Senior National Government Sales Manager who can be
reached via call or text at mobile phone: 713.805.9845 or email:
Allison. Darling@grainger.com and in Canada, Marty Luciw, Senior
Government Sales Manager at phone number: 403.991.2727 or
email: Marty.Luciw@grainger.ca
Grainger's US emergency phone number is 800-CALL-WWG. Other
primary points of contact will be identified for Sourcewell member.
The local Grainger Account Management team will engage the
Sourcewell member to address the circumstance within 60 minutes
to understand the challenge and to commence response. Grainger
provides emergency response services, whether the incident is small
or large, at any time. Upon receiving a call, the Grainger
representative contacts the Corporate Crisis Management Team
leadership and/or communicates with the local Branch representative
to open the nearest branch location.
Grainger commits to special services to Sourcewell members.
Bid Number: RFP 091422
Vendor Name: W.W. Grainger
6-57
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
Grainger will open a branch, deploy team members to take orders,
assist customers, load trucks and to distribute supplies at the
incident scene. Grainger's pricing and services does not change in
an emergency, large or small. Sourcewell member product costs will
mirror the contract.
Table 12: Pricing Offered
Line
Item
The Pricing Offered in this Proposal is: `
Comments
65
d. other than what the Proposer typically offers (please describe).
The pricing offer is premised
upon detailed historic
purchase history, trends within
this market segment and
customer evolving
requirements, and based on
this information, reflects a
competitive offer for
customers with purchasing
needs in the state, province,
local, education, and non-
profit segments.
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-58
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
Table 13: Audit and Administrative Fee
Item
Question
Response
66
Specifically describe any self -audit process or program that you
Grainger performs monthly pricing reviews to ensure
plan to employ to verify compliance with your proposed Contract
Sourcewell Members receive valid contract pricing. These
with Sourcewell. This process includes ensuring that Sourcewell
reviews are automated and then confirmed accurate by team
participating entities obtain the proper pricing, that the Vendor
members versed in contract requirements. If inconsistencies
reports all sales under the Contract each quarter, and that the
are identified, Grainger performs an internal inquiry to track
Vendor remits the proper administrative fee to Sourcewell. Provide
the origin of the inconsistency after which corrective action is
sufficient detail to support your ability to report quarterly sales to
taken to address the issue. Grainger ensures adjustments
Sourcewell as described in the Contract template.
are made and the Member is informed of the issue, the
corrective action taken and is credited.
Flowing from the monthly pricing review, is a report provided
to Sourcewell that documents Grainger's audit findings. This
level of scrutiny is also applied to our review of overall
contract sales and calculation of administrative fees, which is
documented in Grainger's Direct Sales Administrative Fee
report provided to Sourcewell following the end of each
quarter.
Grainger's customer facing compliance initiatives include
assisting customers with their regulatory and policy driven
audit requirements, which include performing audits up to
three years beyond the order invoice date and/or provide
purchase history reporting up to three years beyond the
order invoice date. These actions allow the customer or a
third party to perform a review of orders submitted to
Grainger to ensure the accuracy of contract pricing.
67
If you are awarded a contract, provide a few examples of internal
Grainger offers a range of standard reports; the key metrics
metrics that will be tracked to measure whether you are having
customers can expect include:
success with the contract.
Tier: This workbook includes the Overall Purchase
Analysis, Item Purchase History, Product Line Distribution,
Purchase by Supplier, and Cost Savings Analysis reports
plus a summary page.
KPI: Order summary with ship -complete rating, order
accuracy, order adjustments, and on -time shipping.
Item Purchase History: This summary report shows
items purchased by track code, sub -track code, and/or
account4 number. Includes total sales and quantity per item.
Supplier Diversity: Reports sales by historically
underrepresented partners.
68
Identify a proposed administrative fee that you will pay to
Grainger will provide Sourcewell with a Direct Sales
Sourcewell for facilitating, managing, and promoting the Sourcewell
Administrative Fee ("DSAF") of Two Percent (2%) on all
Contract in the event that you are awarded a Contract. This fee
direct Product Purchases. Qualifying direct Product
is typically calculated as a percentage of Vendor's sales under the
Purchases are those purchases made directly by a
Contract or as a per -unit fee; it is not a line -item addition to the
Sourcewell Member.
Member's cost of goods. (See the RFP and template Contract for
additional details.)
Grainger will provide Sourcewell with a Direct Sales
Administrative Fee ("DSAF") of One Percent (1%) on all
Product Purchases made through a Member's participation in
the Grainger Authorized Reseller Program.
Grainger will provide Sourcewell with a Direct Sales
Administrative Fee ("DSAF") of One Percent (1%) on all
Product Purchases made through a Sourcewell Member
affiliated to the Sourcewell Plus Program.
Qualifying Product Purchases are those pursuant to the
awarded contract and shall include total net invoice price
less freight, taxes, returned products and credits. Grainger
will calculate the DSAF amount quarterly and provide the
DSAF payment to Sourcewell within forty-five (45) days from
the end of the quarter. Grainger will provide a quarterly
DSAF report to Sourcewell within forty-five (45) days from
the end of the quarter.
Table 14A: Depth and Breadth of Offered Equipment Products and Services
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-59
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
Line Question
Item
Response*
69
Provide a detailed description of the
equipment, products, and services that you
are offering in your proposal.
North America Grainger's offer encompasses the entire US portfolio of 1.5 million
maintenance, repair, and operating supplies and 476,000 MRO products in
Canada's portfolio across 36 categories provided by 6,500 suppliers. It is
supplemented by sourcing proficiency and services that complement our product
offer, along with the expertise of Grainger team members. It captures the routine to
specialized MRO product or service and is continually enhanced to meet evolving
Member needs. Grainger's ability to sell a service or solution within a specific US
or Canadian jurisdiction may be limited by law and/or regulation.
Product categories included in this proposal reflect the full spectrum of facility MRO,
industrial, and building -related supplies and related equipment, accessories and
services. Categories and solutions offered are complementary to the equipment,
products, and services and provide Sourcewell Members with consolidated, efficient,
and comprehensive cost -savings options:
• Abrasives
• Air Filters
• Gloves and hand protection
• Safety & Security
• Lighting, Lamps and Ballasts
• Electrical
• Electronics, Appliances, and Batteries
• Tools & Test Instruments
• Cleaning & Janitorial
• HVAC and Refrigeration
• Metalworking, Machining, & Fabrication
• Motors & Power Transmission
• Pneumatics & Hydraulics
• Material Handling
• Packaging & Shipping
• Paint
• Tapes, Adhesives & Lubricants
• Fleet & Vehicle Maintenance
• Laboratory
• Office, & Hospitality Supplies
• Pipes, Hose, Tube, & Fittings
• Plumbing & Pumps
• Fasteners, Hardware, & Raw Materials
• Building & Ground Maintenance
SERVICES ACROSS FACILITY MRO, INDUSTRIAL, AND BUILDING RELATED
SUPPLIES AND EQUIPMENT
In addition to the Assessments and Training we offer, which are detailed in
Response 40, Grainger provides customers with value-added support services which
complement the facility MRO products we offer:
• Grainger's network of installers provides turnkey and/or labor -only fixed fee
installation and support services.
• Turnkey service offerings include materials, labor, recycling, rebate administration.
• Currently Grainger has identified 65 companies that have satisfied our vetting
process. All companies used by Grainger are licensed, insured, qualified and
capable of performing in accordance with Member service requirements.
A Grainger team member will work with the Sourcewell member to secure the type
of service and description or provide requirement details. Grainger's specialized
team will examine and select the best supplier to fulfill needs, including determining
lead time and competitive pricing. Once a supplier is selected, a quote will be
provided and sent to the customer for review and approval.
SERVICES OFFER: Services include inventory management solutions (including
Grainger "Managed MRO" solution), installation, assembly, and consulting services,
services addressing safety training, assessments and sustainability. Our technical
experts assist agency operations and compliance responsibilities. Additional details
pertaining to our services offer are provided below.
Consulting Services
Grainger Consulting engages customers using a proven methodology consisting of
Analysis, Strategy Development, and Implementation. Consultants also help identify
opportunities for efficiency that are often forgotten as to indirect materials
management. Grainger's industry research and experience enables it to identify and
monitor industry standards. This experience provides a starting point for cost drivers
Bid Number: RFP 091422
Vendor Name: W.W. Grainger
6-60
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
like reducing waste in processing or demonstrating how a customer can reduce its
inventory. We learn customer processes, recognize improvement opportunities, and
develop a strategic plan of solutions. This includes a comprehensive data
measurement package that demonstrates how to measure progress and sustain
results. Our recommendations help improve service and efficiency for Sourcewell
Members.
Please see Consulting Services Overview, along with documents detailing Grainger
Consulting Services' "Inventory Baseline," "Procure to Pay," and "Storeroom Layout"
service offerings in the "Additional Documents" Zip File.
FACILITY SERVICES
Grainger Facilities Services help prolong the life of a Member's buildings and
structures and support safety initiatives. Backed by a network of qualified providers,
these services keep facilities dry, safe and sustainable.
Services include:
• Air barrier audits
• Ceiling Tile Installation/Replacement`
• Inspection services
• Patch and repair services"
• Preventative maintenance contracts
• Restoration services
• Roof cleaning
• Roof Restoration*
• Rooftop safety installation"
FLOORING SERVICES
• Concrete Polishing
• Floor Design and Installation
• Floor Repairs
• Floor Striping
ENERGY SERVICES
The Grainger Energy Services team can identify and implement a wide range of
efficient solutions* through its network of qualified, insured and licensed service
providers. Our service providers help facilitate the installation of energy -saving and
water conservation measures. Grainger can also help secure applicable incentives
and rebates for energy and water -saving projects.
HVAC Filter Change -Out and Preventative Maintenance Services: To help ensure
HVAC units are functioning properly and efficiently, Grainger's service providers will:
• Visually inspect all HVAC equipment
• Look over electrical and mechanical components for excessive wear or damage
• Change filters
• Check belts and startup
Assessments: Any mechanical or electrical issue within a system can reduce its
efficiency. Grainger can help address these concerns with services including steam
leak identification and mitigation, defective steam trap replacement and upgrades,
infrared studies, and insulation upgrades. Adjustments to steam system can help
immediately reduce operational costs.
ELECTRICAL SERVICES
• Electrical Emergency Services & Disaster Recovery
• Electrical Engineering Services: Arc Flash Analysis, Circuit Loading Study,
Electrical Systems Analysis, Harmonics Assessment/Testing Services, Power
Consulting, Power Quality Correction, Project Engineering/Custom Design, Project
Management, Remote Power Management, Ungrounded to High Resistance
Conversion
• Electrical Maintenance & Testing: Infrared Testing, Monitoring Systems, On -Site
Preventative Maintenance, Relay and Metering Calibration, Service Agreements,
Spare Parts
• Electrical Turnkey Installation Services: Infrared Viewing Window, Installation
Coordination, On -Site Training, Project Management, Site Measurement Services,
Start Up Services, Turnkey Capabilities
• Medium Voltage/Low Voltage Services: Circuit Breaker Conversion to Vacuum
Starter, Direct Replacement Circuit Breakers, Industrial Electronic Repairs, Network
Protectors, Reconditioning Program for Circuit Breakers, Relay and Metering
Retrofits/Replacement, Remote Racking Systems, Retrofill Solutions, Switchgear
Expansions and Upgrades, Trip Unit Retrofills
EMERGENCY PREPAREDNESS
Grainger assists in planning, response, and recovery across the range of
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-61
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
emergencies including:
• Experienced customer service professionals are available prior to any
emergency and 24-hours a day, 7-days a week to provide assistance with urgent
needs
• Emergency preparedness catalogs, capability guides, and hazard -specific
emergency checklists are available for download online
• Products and technical expertise to help institutions develop both basic and
advanced emergency response capabilities
• Grainger will also open a branch location at any time to assist response
• On -site containers filled with supplies can be provided
• In emergency situations Grainger branch hours may be extended to 24-hours a
day
• Contract pricing remains consistent in emergency situations
ENVIRONMENTAL HEALTH & SAFETY SERVICES
Fee -Based Safety Assessments & Audits and Testing include:
• Gas Detection Service (Referral)
• Managed Footwear Program
• Prescription Eyewear Solutions
• Heat Stress Assessment (Hot & Cold)
• Hearing — Ear Fit Test, Hearing Loss Determinations (Work Related) —
Audiologist reviewed
• Online Respirator Medical Clearance Testing
• Pulmonary Function Testing
• Rigging & Sling Inspections
• Respirator Fit Testing, Respirator Fit Testing
• Indoor Air Quality Assessments
• Industrial Hygiene Assessments
• Ladder Inspection Services
• Lockout Tagout Assessments, Machine Guarding Audits
• Silica Dust Exposure Compliance, Slips Trips and Falls Assessment', Survey &
Analysis of Building Water Systems, Turnkey Engineered
• Fall Protection System (Referral)'
• Vehicle Lift Inspection Service, Ventilation System Testing, Warehouse/DC Rack
Inspections
• AED Inspection Services
• Emergency Eyewash Station Assessments & Inspections
• Emergency Light and Exit Lights Inspections & Service, Employee Exposure
Monitoring
• Fall Protection Assessments/Audits, Fall Protection Equipment Inspections -
Harnesses, etc.
FIRE SAFETY
• Fire Alarm System Design & Installation
• Fire Alarm System Inspection & Service
• Fire and Smoke Damper Inspection & Repairs'
• Fire and Smoke Door Inspection & Repairs'
• Fire Extinguisher Inspections and Service
• Fire Protection Awareness & Testing (sprinkler systems), Firestop and Fire
Barrier Inspection & Repairs
• Special Hazard Fire Suppression System Design & Installation (Referral)
LAB SERVICES
• Lab Furniture Assembly & Installation —
TV Furniture Assembly & Installation
ONLINE SAFETY SERVICES
EH&S Online Services & Training
Incident Inspection and Asset Management (iCertainty), Inspection Management
(AuditPro), Learning Management System and Online EH&S Training Libraries,
Online EH&S Training Libraries (Via Customer's LMS), Online Healthcare
Compliance System (CRx),
Online Safety Training (Customer's LMS), Specialized Online Safety Training (OSHA
10/30, NFPA 70E), Online SIDS Management System, Online Occupational Health
Evaluations (Audio, Pulmonary, Respiratory).
EH&S Training — Instructor-LED/LIVE or Virtual
• Medical Gas Maintenance Personnel Certification Training (ASSE 6040)
• More than 30 Critical Topics: Electrical, BBP, Confined Space, Fire, Falls,
HAZCOM, HAZMAT, LOTO and more
• RCRA Training — Solid and hazardous waste disposal
• Toolbox Talk Resources on Multiple Safety/EHS Critical Topics
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-62
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
PROGRAM & PROCEDURE DEVELOPMENT
Effective programs and procedures help ensure compliance
and create a safe workplace for your employees. These programs are developed so
that your business operations can be conducted safely, and are provided through
online templates or custom on -site development
• Arc Flash/Electrical Safety
• Confined Space
• Emergency Action Plans
• Environmental Safety
• Hazards
• Food Safely
• Inspection and Asset Management
• Footwear/Benefit Management
• Lockout/Tagout
• Machine Guarding
• Medical FirstAid
• Online Safety Manager
• SOS Management
Some services require qualifying purchase. Additionally, due to various statutory and
regulatory requirements, authorization to sell this service to some Government
customers requires Grainger legal and compliance review.
Please see attachment detailing Grainger's Value Add and Fee -Based Services in
Additional Documents Zip.
Sourcing
Grainger's Sourcing Team procures Facility MRO, Industrial, and Building -Related
Supplies and Equipment and services not found in the Grainger General Catalog.
The Team leverages Grainger's buying power to provides customers with a total
cost solution for infrequently ordered items via quick access to over 6,500
suppliers.
Sourced products for Facility MRO include:
CUSTOM KITTING CAPABILITIES
Through a combination of supplier partners and Sourcing capabilities, Grainger North
America provides agencies and departments with customized supply kits to assist
with critical or essential departmental needs, mass casualty or disaster responses.
Examples include shelter kits to prepare for disasters and deployment kits for first
responders in preparation for an event. Grainger can also provide kitting for non -
disaster circumstances.
Grainger Kit Deployment Value
County (NY) Road Maintenance Department - Spring 2019: To mitigate injuries and
lost time, Grainger worked with the Sourcewell Member to assemble over 300
personal PPE kits for its crew members. Grainger identified and secured product
samples with varying features and price points for the County's evaluation and
selection. The Grainger Branch assembled the necessary boots, helmets and other
items, inventoried the products, created individual kits inside a clear bag, labeled
the bags with crew member names, and delivered to each of four garages.
US Pandemic Assistance- 2020: Grainger and a supplier partner sourced product
globally, air freighted in components, assembled and fulfilled requests for pandemic
kits to each of the lower 48 states. The 50 million kits were distributed to States,
Counties and local governments.
Vaccination Support -2021: Working with a supplier partner, Grainger deployed drive -
through testing and vaccination stations for multiple states and counties throughout
the pandemic. The structures included a 2-lane inflatable drive through, ante room,
and a 22x22 connected structure to house support staff and vaccine freezers. The
units were packaged in trailers and pallet boxes based on customer preference.
Afghanistan Refugee Support — 2021: To help support Afghan refugee relief efforts,
Grainger and supplier partners quickly secured and assembled a hygiene kit with
products including blankets, towels and washcloths. At its peak, 30,000 hygiene kits
were provided to customers.
70 Within this RFP category there may be The following is a summary of current major subcategories in Grainger North
subcategories of solutions. List subcategory America's Facility MRO, Industrial, and Building -Related Supplies and Equipment
titles that best describe your products and portfolio. In pursuing innovative and cost-effective products, Grainger frequently
services. restructures product categories for clarity and product alignment.
Grainger North America MRO Subcategories include:
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-63
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
• Safety & Security: Arc Flash Protection, Asbestos Abatement, Confined Space
Equipment, Emergency Eye Wash and Shower Equipment, Emergency
Preparedness, Ergonomics, Eye Protection, Face Protection, Fall Protection,
Firefighting Clothing and Accessories, Fire Protection, First Aid & Wound Care,
Floor Mats, Footwear & Footwear Accessories, Gas Detection, Hand & Arm
Protection, Head Protection, Hearing Protection, Lockout Tagout, Medical Supplies &
Equipment, Noise Control, Portable Coolers and Beverages, Protective Clothing,
Respiratory Protection, Safety Alarms and Warnings, Safety Storage, Signs &
Facility Identification Products, Sorbents, Spill Control, and Spill Containment, Traffic
Safety, Training, Water Safety, Workwear, Access Barriers and Crowd Control,
Detectors, Scanners & Accessories, Door and Door Frames, Key Control &
Identification, Locks, Mailboxes, Police & EMT Uniforms, Safes, Security Alarms and
Warnings, Security Equipment Replacement Parts, Security Management and Law
Enforcement, Security Seals, Self Defense, Two Way Radios and Police Scanners.
• Lighting & Electrical: Ballasts & Drivers, Emergency & Exit Lighting,
Flashlights, Hand & Portable Lamps, Job Site Lighting, Lamp & Light Bulb Disposal
& Recycling, Light Bulbs & Lamps, Lighting Controls, Lighting Fixtures & Retrofit
Kits, Lighting Replacement Parts, Outdoor Lighting, Task Lights, Conduit, Fittings &
Strut Channel Framing, Electrical Boxes & Enclosures, Electrical Supplies, Extension
Cords, Power Strips, & Cord Reels, Fuses, Circuit Breakers, & Safety Switches,
Grounding Rods, Braids, and Connectors, Industrial Controls, Automation and
Machine Safety, Motor Controls, Solar and Temporary Power, Transformers, UPS, &
Power Supplies, Voice and Data, Wire and Cable Management, Wire, Cable &
Cordsets.
• Electronics, Appliances & Batteries: Appliances, Batteries & Battery Chargers,
Communications, Electronic Equipment & Appliance Replacement Parts, Electronics,
Intercoms & Speakers
• Tools & Test Instruments: Hand Tools, Measuring & Layout Tools, Power Tools,
Sockets & Bits, Tool Balancers, Retractors, and Accessories, Tool Storage, Tool
Tethering & Dropped -Object Safety, Air Movement, Asphalt Testing, Automotive
Testing, Combustion Testing, Concrete Testing, Data Recording, Electrical Power
Testing, Electronic/Bench Testing, Indoor Air Quality, Nonelectrical Properties Testing,
Pavement Quality, Pressure & Vacuum Measurement, Process Monitoring,
Replacement Parts for Construction and Pavement Testing, Temperature and
Environmental Measurement.
• Cleaning & Janitorial: Cleaning & Janitorial Equipment & Replacement Parts,
Cleaning Chemicals, Cleaning Supplies, Floor Cleaning Machines, Footwear
Scrubbers and Sanitizers, Hand and Personal Care, Odor Control Chemicals &
Supplies, Paper Product & Dispensers, Waste, Recycling, & Trash Supplies.
• HVAC & Refrigeration: A/C Refrigeration & Supplies, Air Conditioners &
Accessories, Air Filters, Air Treatment, Central Equipment, Cooling Fans, Fan
Blades & Propellers, HVAC & Refrigeration Replacement Parts, HVAC Controls &
Thermostats, HVAC Test Instruments, Heaters, Refrigeration Test Equipment,
Ventilation Equipment.
• Metalworking & Fabrication (Machining, Abrasives, & Welding): Clamping,
Workholding & Positioning, Cutting Fluids & Coolant Systems, Drilling & Holemaking,
Indexable Cutting Tools, Machine & Tool Maintenance, Machinery, Milling, Precision
Measuring, Threading, Tool Blanks, Toolholding & Tooling, Turning, Boring, &
Grooving, Abrasive Blasting, Abrasive Brushes and Wheel Kits, Abrasive Dressing
Products, Abrasive Equipment Replacement Parts, Abrasive Rolls & Kits, Abrasive
Sharpening Stones, Cut -Off and Grinding Wheels, Deburring, Flap Wheels, Mounted
Points & Kits, Polishing, Sanding Belts & Kits, Sanding Discs and Kits, Sanding
Hand Pads and Sponges, Sandpaper & Kits, Specialty Abrasives & Kits, Surface
Conditioning Wheels, Tumblers & Media, Air Carbon Arc Cutting & Gouging, Arc
Welding, Filler Metals, Fume Extractors & Accessories, Gas Equipment, Plasma
Cutting, Plastic Welding, Soldering, Spot Welding, Stud Welding, Weld Cleaning,
Welding Cable Grounds, and Accessories, Welding Chemicals, Welding Equipment
Replacement Parts, Welding Safety Equipment, Welding Supplies, Welding Tables &
Accessories.
• Motors & Power Transmission: AC Motors, DC Motors, Motor Capacitors,
Motor Drives & Speed Controls, Motor Maintenance & Accessories, Motor Mounting
& Accessories, Motor Mounting Accessories, Motor Replacement Parts, Bearings,
Belt & Chain Guides, Tensioners, & Tighteners, Belts & Pulleys, Brakes & Clutches,
Bushings, Gearing, Gearmotors, Linear Motion, Power Transmission Equipment
Replacement Parts, Roller Chains & Sprockets, Shaft Couplings, Collars and
Universal Joints, Speed Reducers, Vibrators.
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-64
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
• Pneumatics & Hydraulics: Hydraulic Accumulators, Hydraulic Cylinders & Seals,
Hydraulic Equipment Replacement Parts, Hydraulic Filtration, Hydraulic Fittings,
Hydraulic Hose Sleeves, Hydraulic Motors, Hydraulic Oil Coolers, Hydraulic Power
Tools, Hydraulic Power Units, Hydraulic Pumps, Hydraulic Rams & Tools, Hydraulic
Tanks, Hydraulic Valves, Air Compressors, Vacuum Pumps, & Blowers, Cable Reels,
Compressed Air Treatment, Pneumatic Equipment Replacement Parts, Pneumatic
Motors, Pneumatic System Components, Pneumatic Tools, Pneumatic Tube Fittings,
Pneumatic Valves, Vacuum System Components.
• Material Handling: Access Ladders, Platforms, & Scaffolding, Dock Equipment,
Lifting, Pulling & Positioning, Load Securing, Material Handling Replacement Parts,
Scales and Scale Accessories, Storage & Workspace, Structural Framing Systems,
Transporting.
• Packaging & Shipping: Bags, Equipment, and Accessories, Carton Staples &
Staplers, Edge & Corner Packaging Protection, Moving Blankets & Covers,
Package Labels & Shipping Equipment, Packaging Tables & Accessories,
Packaging Tapes, Dispensers & Machines, Pallets & Accessories, Protective
Packaging, Shipping & Mailroom Scales, Shipping Boxes, Pads, and Tubes,
Shipping Mailers & Envelopes, Shrink Wrap Films, & Equipment, Strapping, Stretch
Wrap.
• Tapes, Adhesives & Lubricants: Adhesive & Sealant Dispensing Equipment,
Adhesive & Sealant Surface Preparation, Adhesives & Glues, Caulks, Sealants, &
Fillers, Concrete and Asphalt, Potting Compounds & Protective Coatings, Putties,
Tape, Threadlockers and Gasket Sealants, Anti -Seize Compounds, Fittings and Hose
Systems, Grease Feeders and Precision Metering Pumps, Grease Guns, Greases,
Lubricant Pumps, Lubricants & Penetrating Lubricants, Lubrication Equipment
Replacement Parts, Lubricator Accessories, Mold Release Agents, Oilers Reservoirs,
and Sprayers, Oils, Storage & Dispensing Systems.
• Fleet & Vehicle Maintenance: Auto Body Repair, Brakes Tires, & Wheels
Maintenance, Fleet & Vehicle Maintenance Replacement Parts, Storage, Lifting,
Moving, and Protection, Towing & Trailer Equipment, Vehicle Accessories, Vehicle
Cleaning Supplies, Vehicle Diagnostics & Inspection, Vehicle Electrical & Battery
Power Maintenance, Vehicle Engine, Radiator, & Exhaust Maintenance, Vehicle
Heating & Cooling, Vehicle Lighting, Vehicle Lubricants, Vehicle Specialty Tools,
Vehicle Steering & Suspension, Vehicle Windshield Maintenance.
• Lab, Office, & Hospitality Supplies: Flooring, Food Service and Food
Processing, Furniture, Furniture, Hospitality & Food Service Equipment Replacement
Parts, Hospitality, Sports & Recreational Equipment, Audio Visual Equipment,
Binders & Clipboards, Boards & Easels, Business Cases, Calendars & Planners,
Clips, Push Pins, and Rubber Bands, Clock and Time Clock Systems, Computer
Supplies & Media, Document Covers, Displays, and Frames, File Folders and
Boxes, Flags, Flag Poles, and Accessories, Ink Stamps & Ink Pads, Ink and Toner
Cartridges, Laminating and Binding Equipment, Office Cleaners, Office Equipment
Replacement Parts, Office Machines & Equipment, Office Organizers, Office Paper
& Notebooks, Paper Shredders, Paper Cutters, and Paper Folding Machines, Retail
Supplies, Staplers, Tape Dispensers, and Hole Punches, Transparent Office Tape,
Writing & Correction, Books & Books Supplies, Classroom Supplies, Decoration,
Incentive, Toys, Agricultural Testing, Chromatography, Lab Chemicals, Lab
Consumables, Lab Diagnostics, Lab Education & Training, Lab Equipment, Lab
Filtration, Lab Fume Hoods and Accessories, Lab Furniture, Lab Instruments, Lab
Ovens, Heating and Refrigeration, Lab Storage and Transport, Lab Supply
Equipment Replacement Parts, Lab Utensils, Labware, Material Testing Equipment,
Microbiology and Molecular Biology Supplies, Particle Sizing, Physical Test
Equipment and Accessories, Soil Testing, Water Quality and Purification, Water
Testing Equipment and Meters.
Pipes, Hose, Tube, & Fittings: Hose Products, Pipe Products, Tube Products.
• Plumbing & Pumps: Bathroom Hardware, Bathtubs, Showers, & Repair Parts,
Ceiling Tiles & Accessories, Drains & Drainage, Drinking Fountains, Bottle Fillers, &
Water Dispensers, Faucets, Fixtures, Garbage Disposals and Accessories, Gas and
Water Line Connectors, Gaskets, Insulation, Liquid Level Gauges and Sight
Indicators, Pipe, Tubing and Fittings, Plumbing Hoses, Plumbing Replacement Parts,
Plumbing Valves, Sinks, Wash Fountains, & Repair Parts, Toilets, Urinals, and
Repair Parts, Water Filtration & Purification Systems, Water Heaters, Water
Softeners & Softening Salt, Aeration, Centrifugal Pumps, Chemical Pumps,
Circulating Pumps, Flanges, Unions, & Controls, Condensate Pumps & Pan
Switches, Condensate Return & Boiler Feed Systems, Coolant Pumps, Diaphragm
Pumps, Drum Pumps, Electronics Cooling, Filtration, Flexible Impeller Pumps, Fuel
and Oil Transfer Pumps, Machine Tool and Parts Washer Pumps, Marine Pumps,
Plunger, Progressive Cavity & Roller Spray Pumps, Pool and Spa Pumps, Pump
Accessories, Pump Controls, Pump Replacement Parts, Rotary Pumps, Sump,
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-65
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
Sewage, & Utility Pumps, Test Pumps, Well Pumps & Systems.
• Fasteners, Hardware, & Raw Materials: Anchors, Bolts, Fastener Assortments,
Hardware, Hooks, Key Stock, Lanyards, Manuals, Measuring Equipment, Nails, Nuts,
Pins, Retaining Rings, Rivets, Safety Lockwire, Screws, Shim and Shim Stock,
Socket Screws and Set Screws, Spacers and Standoffs, Staples, Thread Insert,
Threaded Rods & Studs, Washers, Braces and Brackets, Door Hardware, Door
Hardware Replacement Parts, Drawer and Cabinet Hardware, Garage Door
Openers, Hardware Supplies, Hook and Loop Fasteners, Hooks, Magnets and
Magnetic Strips, Mounts and Vibration Control, O-Rings & O-Ring Kits, Rubber
Edge Trim Seals, Rubber Edging, Springs, Tarps & Tarp Accessories, Wall and
Hand Rail Hardware, Window Hardware, Alloy Steel, Aluminum, Assortments, Brass,
Bronze, Carbon Steel, Cast Iron, Ceramic, Copper, Cork, Fabrics, Felt, Fiberglass,
Foam, Graphite, Plastics, Rubber, Stainless Steel, Tin, Titanium, Tool Steel, Wire
Cloth.
• Building & Ground Maintenance: Camping Equipment, Concrete Mixing &
Preparation, Crop, Nursery, and Landscaping, Cutting & Pruning Tools, Electrical
Generators, Engines, Fencing and Fencing Hardware, Forestry, Hoses and Sprinkler
Systems, Insect and Pest Control, Lawn Mower Attachments, Lawn Mowers &
Equipment, Outdoor Equipment Replacement Parts, Power Brushes, Yard Vacuums
and Leaf Blowers, Pressure Washers and Steam Cleaners, Rakes and Cultivating
Tools, Shovels, Tampers and Digging Tools, Snow and Ice Removal, Soil Treatment
and Weed Control, Sprayers and Spreaders, Temporary Outdoor Structures, and
Accessories, Water Diversion & Erosion Control, Wheelbarrows and Wheelbarrow
Accessories, Automotive Paints and Coatings, Exterior Paints & Stains, Floor &
Multi Surface Coatings, Interior Paints & Stains, Paint & Coating Applicators, Paint
Booths & Accessories, Paint Mixers, Shakers, and Accessories, Paint Sprayers &
Accessories, Paint Thinners, Removers, and Cleaners, Paint Trays & Buckets, Paint
and Wallpaper Tools, Painting Equipment Replacement Parts, Rook & Leak
Coatings, Specialized Paints & Coatings, Spray Paints & Primers, Striping &
Marking Paints & Chalks, Surface Protection & Dust Barriers.
Table 148: Depth and 8readth of Offered Equipment Products and Services
Indicate below if the listed types or classes of equipment, products, and services are offered within your proposal. Provide additional
comments in the text box provided, as necessary.
Line
Item
Category or Type
Offered *
Comments
71
Facility MRO
c Yes
North America Grainger provides a comprehensive
r No
product and service offering addressing this category.
72
Industrial supplies or building materials
r Yes
North America Grainger provides a comprehensive
r No
product and service offering addressing this category.
73
Electric, mechanical, fluid, or pneumatic power
c: Yes
North America Grainger provides a comprehensive
transmission
r No
product and service offering addressing this category.
74
Electrical service or lighting
c Yes
North America Grainger provides a comprehensive
r No
product and service offering addressing this category.
75
Plumbing or waterworks
r Yes
North America Grainger provides a comprehensive
c- No
product and service offering addressing this category.
76
Services related to the offering of the solutions
c Yes
North America Grainger provides a comprehensive
in Lines 71-75 above
rr No
service offering addressing categories referenced in
Lines 71-75.
Exceptions to Terms, Conditions, or Specifications Form
Only those Proposer Exceptions to Terms, Conditions, or Specifications that have been accepted by Sourcewell have been
incorporated into the contract text.
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-66
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
Documents
Ensure your submission document(s) conforms to the following:
1. Documents in PDF format are preferred. Documents in Word, Excel, or compatible formats may also be provided.
2. Documents should NOT have a security password, as Sourcewell may not be able to open the file. It is your sole responsibility to
ensure that the uploaded document(s) are not either defective, corrupted or blank and that the documents can be opened and viewed
by Sourcewell.
3. Sourcewell may reject any response where any document(s) cannot be opened and viewed by Sourcewell.
4. If you need to upload more than one (1) document for a single item, you should combine the documents into one zipped file. If the
zipped file contains more than one (1) document, ensure each document is named, in relation to the submission format item responding
to. For example, if responding to the Marketing Plan category save the document as "Marketing Plan."
• Pricing - Pricing-091422.zip - Tuesday September 13, 2022 10:49:00
• Financial Strength and Stability - Financial Strength.zip - Tuesday September 13, 2022 09:02:00
• Marketing Plan/Samples - Marketing Plan.zip - Tuesday September 13, 2022 09:02:38
• WMBE/MBE/SBE or Related Certificates (optional)
• Warranty Information - Table 9_Q46 Sourcewell Grainger Warranty .pdf - Tuesday September 13, 2022 09:02:51
• Standard Transaction Document Samples - Standard Transaction Documents.zip - Tuesday September 13, 2022 09:03:01
• Upload Additional Document - Additional Documents.zip - Tuesday September 13, 2022 09:03:12
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-67
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
Addenda, Terms and Conditions
PROPOSER AFFIDAVIT AND ASSURANCE OF COMPLIANCE
I certify that I am the authorized representative of the Proposer submitting the foregoing Proposal with the legal authority to bind the
Proposer to this Affidavit and Assurance of Compliance:
1. The Proposer is submitting this Proposal under its full and complete legal name, and the Proposer legally exists in good standing in
the jurisdiction of its residence.
2. The Proposer warrants that the information provided in this Proposal is true, correct, and reliable for purposes of evaluation for
contract award.
3. The Proposer, including any person assisting with the creation of this Proposal, has arrived at this Proposal independently and the
Proposal has been created without colluding with any other person, company, or parties that have or will submit a proposal under
this solicitation; and the Proposal has in all respects been created fairly without any fraud or dishonesty. The Proposer has not
directly or indirectly entered into any agreement or arrangement with any person or business in an effort to influence any part of
this solicitation or operations of a resulting contract; and the Proposer has not taken any action in restraint of free trade or
competitiveness in connection with this solicitation. Additionally, if Proposer has worked with a consultant on the Proposal, the
consultant (an individual or a company) has not assisted any other entity that has submitted or will submit a proposal for this
solicitation.
4. To the best of its knowledge and belief, and except as otherwise disclosed in the Proposal, there are no relevant facts or
circumstances which could give rise to an organizational conflict of interest. An organizational conflict of interest exists when a
vendor has an unfair competitive advantage or the vendor's objectivity in performing the contract is, or might be, impaired.
5. The contents of the Proposal have not been communicated by the Proposer or its employees or agents to any person not an
employee or legally authorized agent of the Proposer and will not be communicated to any such persons prior to Due Date of this
solicitation.
6. If awarded a contract, the Proposer will provide to Sourcewell Participating Entities the equipment, products, and services in
accordance with the terms, conditions, and scope of a resulting contract.
7. The Proposer possesses, or will possess before delivering any equipment, products, or services, all applicable licenses or
certifications necessary to deliver such equipment, products, or services under any resulting contract.
8. The Proposer agrees to deliver equipment, products, and services through valid contracts, purchase orders, or means that are
acceptable to Sourcewell Members. Unless otherwise agreed to, the Proposer must provide only new and first -quality products and
related services to Sourcewell Members under an awarded Contract.
9. The Proposer will comply with all applicable provisions of federal, state, and local laws, regulations, rules, and orders.
10. The Proposer understands that Sourcewell will reject RFP proposals that are marked "confidential" (or "nonpublic," etc.), either
substantially or in their entirety. Under Minnesota Statutes Section 13.591, subdivision 4, all proposals are considered nonpublic
data until the evaluation is complete and a Contract is awarded. At that point, proposals become public data. Minnesota Statutes
Section 13.37 permits only certain narrowly defined data to be considered a "trade secret," and thus nonpublic data under
Minnesota's Data Practices Act.
11. Proposer its employees, agents, and subcontractors are not:
1. Included on the "Specially Designated Nationals and Blocked Persons" list maintained by the Office of Foreign Assets Control
of the United States Department of the Treasury found at: https://www.treasury.gov/ofac/downloads/sdnlist.pd ;
2. Included on the government -wide exclusions lists in the United States System for Award Management found at:
https:Hsam.gov/SAM/; or
3. Presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from programs operated
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-68
DocuSign Envelope ID: EAA832BF-3504-4984-93BA-1A8D8109ABD2
by the State of Minnesota; the United States federal government or the Canadian government, as applicable; or any
Participating Entity. Vendor certifies and warrants that neither it nor its principals have been convicted of a criminal offense
related to the subject matter of this solicitation.
r By checking this box I acknowledge that I am bound by the terms of the Proposer's Affidavit, have the legal authority to submit this
Proposal on behalf of the Proposer, and that this electronic acknowledgment has the same legal effect, validity, and enforceability as if I
had hand signed the Proposal. This signature will not be denied such legal effect, validity, or enforceability solely because an electronic
signature or electronic record was used in its formation. - Allison Darling, Senior National Government Sales Manager, W.W. Grainger,
Inc.
The Proposer declares that there is an actual or potential Conflict of Interest relating to the preparation of its submission, and/or the
Proposer foresees an actual or potential Conflict of Interest in performing the contractual obligations contemplated in the bid.
r Yes r. No
The Bidder acknowledges and agrees that the addendum/addenda below form part of the Bid Document.
Check the box in the column "I have reviewed this addendum" below to acknowledge each of the addenda.
I have reviewed the
File Name
below addendum and
Pages
attachments (if
applicable)
Addend um_5_Facility_MRO_Supplies_RFP_091422
P
1
Wed August 24 2022 02:50 PM
Addend um_4_Facility_MRO_Supplies_RFP_091422
2
Wed August 17 2022 02:11 PM
Addend um_3_Facility_MRO_Supplies_RFP_091422
P
1
Mon August 1 2022 09:35 AM
Addend um_2_Facility_MRO_Supplies_RFP_091422
P
2
Fri July 29 2022 03:22 PM
Addend um_1_Facility_MRO_Supplies_RFP_091422
r
1
Thu July 28 2022 04:35 PM
Bid Number: RFP 091422 Vendor Name: W.W. Grainger
6-69