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HomeMy WebLinkAbout20 - Homeless Outreach Services UpdateQ �EwPpRT CITY OF s NEWPORT BEACH `q44:09 City Council Staff Report July 22, 2025 Agenda Item No. 20 TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL FROM: Tara Finnigan, Assistant City Manager - 949-644-3001, tinnigan@newportbeachca.gov PREPARED BY: Natalie Basmaciyan, Homeless Services Manager - 949-718-1991, nbasmaciyan@newportbeachca.gov TITLE: Homeless Outreach Services Update ABSTRACT - This report serves to update the City Council on the various elements of the City's homeless outreach program for the period from July 1, 2024, through June 30, 2025. It contains summaries of the tasks accomplished under the program and the data collected by City of Newport Beach staff and consultants. RECOMMENDATIONS: a) Determine this action is exempt from the California Environmental Quality Act (CEQA) pursuant to Sections 15060(c)(2) and 15060(c)(3) of the CEQA Guidelines because this action will not result in a physical change to the environment, directly or indirectly; b) Receive and file the Homeless Outreach Services Update and data reports for the periods of July 1, 2024, to December 31, 2024, and January 1, 2025, to June 30, 2025. DISCUSSION: In June 2023, the City Council set forth its approach to people experiencing homelessness in Newport Beach through the adoption of Resolution No. 2023-41. The resolution included a provision requiring the staff to report to the Council every six months for two years on the City of Newport Beach's outreach to those experiencing homelessness within the community. Staff inadvertently missed a reporting period and therefore, this update on the City's outreach efforts is for the period from July 1, 2024, through December 31, 2024, and the period from January 1, 2025, through June 30, 2025. City staff and contractors continue to collect data related to their homeless -outreach - related activities. The data reports are included as Attachment A. Annual City Census Count Under its agreement with the City, social services contractor People Assisting the Homeless (PATH) is required to conduct an annual census to canvass people 20-1 Homeless Outreach Services Update July 22, 2025 Page 2 experiencing homelessness in Newport Beach. The process includes surveying those willing to be interviewed to gather information that will help the outreach team to better connect an individual with services. On November 21, 2024, from 6 a.m. to 10 a.m. and 6 p.m. to 10 p.m., PATH and City representatives visited locations throughout the community to locate and survey people experiencing homelessness in Newport Beach. The census found 11 people were experiencing homelessness in the city and of those, six agreed to be interviewed. The census result marked a significant reduction — of approximately 84% — in the City's homeless population over the 11-month period from January to November 2024. In January 2024, the County of Orange conducted the federally mandated Point in Time Count and recorded 71 people experiencing homelessness in Newport Beach. Staff attributes the reduction to several factors. The City Council adopted Ordinance 2024-19 in August 2024, which made updates to the Newport Beach Municipal Code and had the desired effect of getting service -resistant individuals that were experiencing homelessness to agree to accept services and begin the process for being housed. Further, in December 2024, the Police Department changed its outreach -related staffing level from a one -person, homeless liaison officer model to a four -member, quality of life team model that allows for two -officer teams to provide outreach and services throughout the community seven days a week. The four HLOs received special training on conducting outreach, providing shelter referrals, and coordinating case management with PATH. And, in July 2024, the City of Costa Mesa assumed responsibility for the housing navigation service provided at the Costa Mesa Bridge Shelter. The housing navigators meet with shelter guests weekly to review and hold them accountable to their housing and employment goals. Shelter Referrals Costa Mesa Bridge Shelter Under an agreement with the City of Costa Mesa, there are 25 beds available at the Costa Mesa Bridge Shelter for Newport Beach's exclusive use. When those 25 beds are full, Costa Mesa allows Newport Beach to use up to six of the Costa Mesa -designated beds for a per diem rate, if beds are available. From July 2024 to December 2024, 23 people with Newport Beach ties entered the Costa Mesa Bridge Shelter. During the same period, Newport Beach utilized 112 Costa Mesa bed nights at the per diem rate of $155 per night. From January 2025 to June 2025, 19 people with Newport Beach ties entered the Costa Mesa Bridge Shelter. During the same period, Newport Beach utilized 8 bed nights at the per diem rate of $160.27 per night. The increased per diem rate reflects a Consumer Price Index increase that took effect July 1, 2024. The Costa Mesa Bridge Shelter received a County of Orange grant to operate 15 Behavioral Health Bridge Housing (BHBH) beds. If shelter guests are classified as BHBH clients, they receive enhanced case management from their assigned Costa Mesa housing navigator, allowances for move -in expenses, and ongoing behavioral health resources once housed. The reclassification process can free up the Newport Beach beds 20-2 Homeless Outreach Services Update July 22, 2025 Page 3 for other clients. Since the BHBH beds came online in July 2024, the City of Newport Beach had three people re-classified as BHBH clients. Other Shelters Between July 2024 and December 2024, the PATH team placed people into other shelters and programs to facilitate street exits. PATH placed 14 people into the Yale Navigation Center. From January 2025 to June 2025, PATH placed six people at the Yale Navigation Center. They also placed one person at Anaheim Bridges at Kraemer Place due to the people having strong ties to other cities. Individuals Housed The outreach efforts of the Costa Mesa Bridge Shelter housing navigators, City staff and PATH resulted in nearly two dozen individuals being housed or reunified with family between July 2024 and June 2025. From July 2024 to December 2024, seven people who had been experiencing homelessness in Newport Beach have been housed, including one placement into a skilled nursing facility, and three people were reunified with family. From January 2025 to June 2025, seven people were housed, including a placement into a skilled nursing facility, and four people were reunified with family. Permanent Supportive Housing The City of Costa Mesa invited Newport Beach to participate in a project that is converting the former Travelodge Motel at 1400 Bristol Street into 76 units of permanent supportive housing and two units for on -site property managers. Permanent supportive housing provides people with on -site case management, support services, and structure which may not be available in independent living settings. The conversion project, led by American Family Housing, is currently underway and is scheduled to be completed in late 2025. The project is being funded through the State's Project Homekey program and with financial contributions from the County of Orange and the Cities of Costa Mesa and Newport Beach. The developer and the County, which will lease the units through its Coordinated Entry System, have agreed to allow for "local preference" when leasing 28 of the units. This means that prospective tenants will be qualified, in part, based on their connection to Newport Beach or to Costa Mesa. There will be local preference for 12 units for Newport Beach and 16 units for Costa Mesa. Hoag Memorial Hospital Presbyterian Coordination In March and April 2025, representatives from Hoag Memorial Hospital Presbyterian (Hoag) met with staff from the Cities of Newport Beach and Costa Mesa to discuss shelter and recuperative care referrals. Hoag's executive director of care management facilitated two meetings and included the hospital's social workers and emergency department staff 20-3 Homeless Outreach Services Update July 22, 2025 Page 4 members to explain the medical parameters for admitting and discharging patients at Hoag. In turn, City staff explained shelter referral requirements, such as ties to the cities and mobility, and the need for other types of placements post -hospitalization such as recuperative care, skilled nursing facilities, or assisted living communities. Three people with Newport Beach ties benefited from this collaboration by being placed in recuperative care rather than the Costa Mesa Bridge Shelter. Good Giving Program Community members donated a total of $1,309.60 from July 1 to December 31, 2024, and $120.77 from January 1 to June 30, 2025, to the Good Giving Program. Staff utilize Good Giving program funds to assist people experiencing homelessness with expenses such as buying clothes for job interviews or essential household items once they obtain housing. Federal Marsh Area Clean Up and Maintenance In May 2025, the City and County assisted the U.S. Army Corps of Engineers (Army Corps) with another cleanup of the federally protected marsh area located near Coast Highway and the Santa Ana River. A proliferation of trash and debris associated with homeless encampments continues to be a serious concern for the City and nearby residents. The regional Army Corps office does not have the staff or heavy equipment resources needed to accomplish the cleanup work and asked for City and County assistance. The Newport Beach Police Department provided outreach assistance, and the County had its homeless outreach team onsite, as well as members of its Public Works Department present to help with the cleanup. City staff continues to monitor the area and support the County's efforts to coordinate with the Army Corps to keep the area clear. FISCAL IMPACT: The City spent approximately $1.7 million during Fiscal Year 2024-25 on activities related to homeless outreach and assistance. July 1, 2024, to December 31, 2024* Costa Mesa Bridge Shelter $663,980.00 PATH Outreach Services 67,601.03 Good Giving Program —Outreach Materials 455.00 Be Well OC Mobile Crisis Response Team 180,301.64 City Homeless Assistance 7,004.44 Total $919,342.11 20-4 Homeless Outreach Services Update July 22, 2025 Page 5 January 1. 2025. to June 30. 2025* Costa Mesa Bridge Shelter $673,602.40 PATH Outreach Services 100,592.99 City Homeless Assistance 5,980.38 Total $780,175.77 *Tables do not include salaries and benefits of the homeless services manager or the homeless liaison officers. ENVIRONMENTAL REVIEW: Staff recommends the City Council find this action is not subject to the California Environmental Quality Act (CEQA) pursuant to Sections 15060(c)(2) (the activity will not result in a direct or reasonably foreseeable indirect physical change in the environment) and 15060(c)(3) (the activity is not a project as defined in Section 15378) of the CEQA Guidelines, California Code of Regulations, Title 14, Chapter 3, because it has no potential for resulting in physical change to the environment, directly or indirectly. NOTICING: The agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the City Council considers the item). ATTACHMENT: Attachment A — Data Reports 20-5 Attachment A DATA REPORT July 2024- December 2024 Category July-24 August-24 September-24 October-24 November-24 December-24 6 Month Total CITY ACTION Fire Department Homeless Patient Contacts 36 40 29 23 30 35 193 Police Department Calls for Service 138 152 133 108 106 86 723 Peninsula Enforcement Team Contacts 425 386 293 259 236 244 1843 Boardwalk/Quality of Life Program 198 193 45 150 123 130 839 PATH Referrals 30 59 9 32 16 14 160 Shelter Offered 57 71 9 40 28 30 235 NBMC Citations 72 67 10 32 37 51 269 CA Vehicle Code Citations 14 32 11 23 27 32 139 Tent -Related Contacts 12 8 2 11 4 0 37 Total Time (Hours) 930 936 847 953 930 1455 6051 Public Works Department Calls for Service 33 38 45 31 22 28 197 Bins Used for Storage 10 8 10 19 11 13 71 Total Time (Hours) 48 52 61 45 35 36 277 Pressure Wash Locations 20 21 22 46 29 26 164 Bags of Debris Collected 56 31 37 28 40 6 198 Recreation & Senior Services Department Homeless Contacts 6 35 36 18 19 19 133 Homeless Observed 33 64 100 41 12 20 270 Abandoned Property 1 15 15 8 6 7 52 Welfare Checks 1 12 2 3 5 4 27 1 20-6 Category July-24 August-24 September-24 October-24 November-24 December-24 6 Month Total SUMMARY Street Exits Housed 2 1 1 3 3 0 10 Costa Mesa Bridge Shelter 1 1 2 1 3 3 11 Other Shelter 0 0 0 0 0 0 0 Medical 0 0 0 0 0 0 0 Death 0 0 0 0 0 0 0 Total 3 2 3 4 6 3 21 Housing From Street 0 1 0 1 0 0 2 From Shelter 2 0 1 2 3 0 8 Total 2 1 1 3 3 0 10 2 20-7 Category July-24 August-24 September-24 October-24 November-24 December-24 6 Month Total PATH Outreach/Contacts 63 50 40 38 30 34 225 Service Enrollments 14 5 3 5 12 4 43 Housing Placement 1 0 0 1 1 0 3 3 20-8 DATA REPORT January 2025- June 2025 Category January-25 February-25 March-25 April-25 May-25 June-25 6 Month Total CITY ACTION Fire Department Homeless Patient Contacts 25 17 17 17 22 20 118 Police Department Calls for Service 132 224 345 375 340 239 1655 Peninsula Enforcement Team Contacts 204 217 282 156 232 246 1337 Boardwalk/Quality of Life Program 126 159 317 257 318 59 1236 PATH Referrals 15 14 14 9 18 6 76 Shelter Offered 81 50 52 55 53 23 314 NBMC Citations 40 40 81 102 147 119 529 CA Vehicle Code Citations 36 35 53 22 34 26 206 Tent -Related Contacts 6 2 3 2 0 0 13 Total Time (Hours) 1481 1499 1542 1462 1563 *1334 8881 Public Works Department Calls for Service 33 22 25 32 25 27 164 Bins Used for Storage 25 9 14 13 15 10 86 Total Time (Hours) 44 39 54 41 36 37 251 Pressure Wash Locations 25 26 35 41 49 43 219 Bags of Debris Collected 13 28 15 18 12 23 109 Recreation & Senior Services Department Homeless Contacts 10 14 22 13 32 13 104 Homeless Observed 26 17 32 31 49 21 176 Abandoned Property 11 8 4 2 0 6 31 Welfare Checks 0 3 5 1 1 2 12 1 20-9 Category January-25 February-25 March-25 April-25 May-25 June-25 6 Month Total SUMMARY Street Exits Housed 0 2 4 3 0 2 11 Costa Mesa Bridge Shelter 3 3 1 2 6 3 18 Other Shelter 0 0 1 0 4 2 7 Medical 0 0 0 1 0 0 1 Death 0 0 1 0 1 0 2 Tota 1 3 5 7 6 11 7 39 Housing From Street 0 2 0 1 0 1 4 From Shelter 0 0 4 2 0 1 7 Tota 1 0 2 4 3 0 2 11 2 20-10 Category January-25 February-25 March-25 April-25 May-25 June-25 6 Month Total PATH Outreach/Contacts 66 86 103 103 134 116 608 Service Enrollments 7 14 14 23 18 25 101 Housing Placement 0 2 0 0 0 0 2 3 20-11