HomeMy WebLinkAbout12 - OC Grand Jury Response - Homeless Mentally IllCITY OF
�� e1 NEWPORT BEACH
cq( /F00.N`P City Council Staff Report
Agenda Item No. 12
September 10, 2013
TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL
FROM: Police Department
Jay R. Johnson, Chief of Police
949 - 644- 3701,JJohnson @nbpd.org
PREPARED BY: Dale Johnson, Captain
949 - 644 -375 Johnson @nbpd.org
APPROVED: /I
TITLE: �R�onse to Orange County Grand Jury - "To Protect and To
Serve: A Look at Tools to Assist Law Enforcement in Achieving
Positive Outcomes with the Homeless Mentally Ill."
ABSTRACT:
The City of Newport Beach is obligated to respond to a recent Orange County Grand
Jury Report on the Homeless Mentally III by September 17, 2013.
RECOMMENDATION:
Authorize the Mayor to send the attached response to the Presiding Judge of the
Superior Court.
FUNDING REQUIREMENTS:
There is no fiscal impact related to this item.
DISCUSSION:
Please see the attached proposed draft response for details regarding the study and the
City's response to the study's findings /conclusions and recommendation.
Response to Orange County Grand Jury
September 10, 2013
Page 2
ENVIRONMENTAL REVIEW:
Staff recommends the City Council find this action is not subject to the California
Environmental Quality Act ( "CEQA ") pursuant to Sections 15060(c)(2) (the activity will
not result in a direct or reasonably foreseeable indirect physical change in the
environment) and 15060(c)(3) (the activity is not a project as defined in Section
15378)of the CEQA Guidelines, California Code of Regulations, Title 14, Chapter 3,
because it has no potential for resulting in physical change to the environment, directly
or indirectly.
The agenda item has been noticed according to the Brown Act (72 hours in advance of
the meeting at which the City Council considers the item).
Submitted by:
J nson
Chief of Police
Attachment 1: Proposed Draft Response to the Grand Jury
Attachment 2: Orange County Grand Jury Report "To Protect and To Serve: A Look
at Tools to Assist Law Enforcement in Achieving Positive Outcomes
with the Homeless Mentally lll."
4
[CITY LETTERHEAD]
September 10, 2013
The Honorable Judge Thomas J. Borris
Presiding Judge of the Superior Court
700 Civic Center Drive West
Santa Ana, CA 92701
RE: Report of the 2012 -2013 Orange County Grand Jury — "To Protect and To
Serve: A Look at Tools to Assist Law Enforcement in Achieving Positive
Outcomes with the Homeless Mentally Ill."
Dear Presiding Judge Borris:
The City of Newport Beach appreciates the time and effort the Grand Jury spent on the
development of their report, "To Protect and To Serve: A Look at Tools to Assist Law
Enforcement in Achieving Positive Outcomes with the Homeless Mentally lll."
The City Council has reviewed the report and authorized the attached response to the
findings, conclusions and recommendations noted in the report. The City values the
opportunity to respond to this report, share our perspective, and provide a response to
each of the issues requested by the Grand Jury in their report.
If the City of Newport Beach can provide additional information or clarification of our
response, please do not hesitate to contact me.
Sincerely,
Keith D. Curry
Mayor of Newport Beach
Encl: Response to Findings /Conclusions & Recommendations
cc: The Orange County Grand Jury (w /enclosure)
City of Newport Beach Council Members (w /enclosure)
Police Chief Jay R. Johnson (w /enclosure)
Police Captain Dale Johnson (w /enclosure)
3
RE: Report of the 2012 -2013 Orange County Grand Jury — "To Protect and To
Serve: A Look at Tools to Assist Law Enforcement in achieving Positive
Outcomes with the Homeless Mentally W."
FROM: City of Newport Beach, California
DATE: September 10, 2013
The Report obligates the City to respond no later than September 17, 2013 to:
• Findings: F1, F2, F3, F4, F5, F6, F7, F8 and F10; and
• Recommendations: R1 and R2.
The Newport Beach City Council and the Newport Beach Police Department have
reviewed the Orange County Grand Jury report, `To Protect and To Serve: A Look at
Tools to Assist Law Enforcement in achieving Positive Outcomes with the Homeless
Mentally lll." Under the authority of the Chief of Police, Jay R. Johnson, Captain Dale
Johnson has provided the following response, in accordance with California Penal Code
Section 933.05 (a) and (b).
FINDINGS
F1: Although POST requires continuing education in the area of dealing with
individuals who are mentally ill, it does not specify the number of hours or
frequency of officer training; nor does it require that such training be
documented.
The Newport Beach Police Department agrees with this finding.
F2: Field officers desire more in -depth training in dealing with the mentally ill on
the street. (Interviews)
The Newport Beach Police Department agrees with this finding.
F3: There is one officer— in very few circumstances two officers —for every one -
thousand (1,000) citizens in a given city within the County who are expected to
deal with the full range of law enforcement issues of that day.
The Newport Beach Police Department agrees with this finding.
F4: Nationally accredited police departments police less than 10% of Orange
County cities.
4
The Newport Beach Police Department agrees with this finding
F5: Not all Orange County cities have at least one officer trained in Crisis
Intervention.
The Newport Police Department agrees with this finding.
F6: There is a broad spectrum of on -going training provided to patrol officers in
order to develop their abilities and strategies in dealing with the mentally ill.
Some departments provide minimal training; others have comprehensive
programs in place.
The Newport Beach Police Department agrees with this finding.
F7: Five departments have their patrol officers ride periodically with the
homeless liaison officer. Seventeen do not.
The Newport Beach Police Department agrees with this finding
F8: Departments are reaching out — or beginning to reach out — to neighboring
departments and to other skilled professionals, both in dialogue about the
mentally ill and homeless issues in their cities, and to learn more effective
strategies in dealing with these individuals.
The Newport Beach Police Department agrees with this finding.
F10: All police departments adhere to written policy, procedure and /or protocol
regarding contact with mentally ill persons.
The Newport Beach Police Department agrees with this finding
RECOMMENDATIONS:
R1: Require specific continuing education for all police officers and sheriff's
deputies in interacting with the mentally ill and homeless population:
• Orange County City Police Chiefs and the Sheriff - Coroner shall corroborate
with the Orange County Chiefs and Sheriff's Association to set the type,
hours and frequency of this supplemental training;
• Include Crisis Intervention Training (perhaps the Memphis model);
• Training is to be documented. (F1,F2,F3,F4,F5,F6,F7,F8,F10)
6
This recommendation has not yet been implemented.
The Newport Beach Police Department is committed to working with the Orange County
Chief's and Sheriff's Association to determine the scope and type of training to meet this
recommendation. The time frame for implementation will be set by the Orange County
Chief's and Sheriff's Association once the type, scope, and costs of the training have
been determined.
R2: All Orange County City Police Departments and the Sheriff's Department
shall be accredited with a national accreditation agency within (5) years. (F4)
This recommendation is not warranted and will not be implemented.
1) Accreditation costs are unreasonably high.
The cost of the national accreditation process (CALEA) for the Newport Beach
Police Department would be $14,775 plus an unknown "on -site set up fee." An
annual continuation fee of $5000 is mandatory. Administrative costs for self -
assessment, compliance, and training are unknown. Obtaining accreditation is
anticipated to require at least one full -time employee, which will include the costs
for salary, benefits, and pension.
2) Accreditation is unnecessary.
According to CALEA, the purpose of CALEA's Accreditation Program is to
'improve the delivery of public safety services, primarily by: maintaining a body of
standards, developed by public safety practitioners, covering a wide range of up-
to -date public safety initiatives; establishing and administering an accreditation
process; and recognizing professional excellence." [www.calea.org]
These functions already exist through a number of resources routinely utilized by
the Newport Beach Police Department.
• California POST maintains standards for training and continued
professional development.
• California POST also provides, free of charge, consulting and auditing
services to insure best practices and evaluation of service delivery
models.
• The Newport Beach Police Department contracts with "Lexipol" to insure
an up to date policy manual based on best practices and current legal
updates. Through Lexipol, Daily Training Bulletins are conducted for all
sworn officers to reflect changes in the law, court decisions, technology
use, and system processes. Officers complete written tests to
demonstrate their understanding of the training.
y
• The Newport Beach Police Department provides ongoing professional
training for key management and executives including the FBI National
Academy, POST Command College, and the West Point Leadership
Academy.
• Key management and executives maintain participation in professional
law enforcement associations including: The California Police Chief's
Association, The International Association of Chiefs of Police, FBI National
Academy Associates, PORAC, and The Orange County Police Chief's
Association.
Through these professional organizations, department managers attend training
and conduct networking that provides up to date information on all areas of law
enforcement including labor law, technology, legislative updates, and prisoner
realignment.
3) National accreditation does not forward the goal of achieving Positive Outcomes
with the Homeless Mentally III.
Recommendation 1 (R1) requires additional training for all personnel in dealing
with the Homeless Mentally III. Implementation of this recommendation will make
a direct impact on the ability of Law Enforcement to deal with this complex issue.
Accreditation does not address the issue in any direct or specific manner.
Accreditation is a cumbersome exercise that will not, in our judgment, accomplish
the goals outlined in the Grand Jury Report.
ORANGE COUNTY GRAND JURY
700 CIVIC CENTER DRIVE WEST-SANTA ANA, CALIFORNIA 92701.7141834 -3320
June 12. 2013 FAX 7141834.5555
Chief Jay Johnson
Newport Beach Police Department
3300 Newport Blvd.
Newport Beach, CA 92663
Dear Chief Johnson:
Enclosed is a copy of the 2012 -2013 Orange County Grand Jury report, "To Protect and To Serve: A Look at Tools to
Assist Law Enforcement in Achieving Positive Outcomes with the Homeless Mentally 111." Pursuant to Penal Code
933.05(f), a copy of the report is being provided to you at least two working days prior to its public release. Please note that,
"No officer, agency, department, or governing body of a public agency shall disclose any contents of the report prior to the
public release ofthe. /inal report." (Emphasis added.) It is requested that you provide a response to each of the findings and
recommendations of this report directed to the Board in compliance with Penal Code 933.05(a) and (b), copy attached.
For each Grand Jury recommendation accepted and not implemented, provide a schedule for future implementation. In
addition, by the end of March of each subsequent year, please report on the progress being made on each recommendation
accepted but not completed. These annual reports should continue until all recommendations are implemented.
Please mail the response to the recommendations to Thomas J. Borris, Presiding Judge of the Superior Court,
700 Civic Center Drive West, Santa Ana. CA 92701, with a separate copy mailed to the Orange County Grand Jury, 700
Civic Center Drive West, Santa Ana, CA 92701. no later than 90 clays after the public release date, June 19, 2013, in
compliance with Penal Code 933, copy enclosed. The due date then is September 17, 2013.
Should additional time for responding to this report be necessary for further analysis, Penal Code 933.05(6)(3) permits an
extension of time up to six months from the public release date. Such extensions should be advised in writing, with the
information required in Pencil Cocle 933.05(b)(3), to the Presiding Judge of the Superior Court, with a separate copy of the
request to the Grand Jury.
We tentatively plan to issue the public release on June 19. Upon public release, the report will be available on the Grand Jury
website (www.ocarandjur .or,).
RG:tk
Enclosures
Grand Jury Report
Penal Code 933, 933.05
Very truly yours,
'4PayrnitGarcia, Foreman
2012 -2013 ORANGE COUNTY GRAND JURY
RECEIVED JUN817 2013,x,
TO PROTECT AND TO SERVE:
A Look at Tools to Assist Law Enforcement in Achieving Positive Outcomes
with the Homeless Mentally III
SUMMARY
"Homelessness is not a crime ": a statement noted in Orange County Police and
Sheriff's Department policy. However, homelessness and mental illness sometimes
create a 'perfect storm' that requires outside intervention. When that storm occurs, it is
usually law enforcement that must deal with the consequences. Officers and Deputy
Sheriffs are expected to become on the spot psychologists, counselors, housing
assistance experts and general - purpose problem solvers, as well as law enforcers and
crime fighters.
"There has been a shift for field officers from dealing with the disabled to dealing with
the mentally ill."' This paradigm shift has created specific, unique challenges for those
who choose to serve us as sworn officers: those who take an oath to support and
defend the Constitutions of the United States and of California and promise to protect
the rights found in these documents.
Individuals with mental disorders and mental illnesses who are also homeless make up
our County's 'invisible population;' invisible most of the time to most of us but not to law
enforcement personnel. Law enforcement is tasked with providing service to all
members of the community and its challenge is to do so while protecting the rights,
dignity and private property of the homeless, who are often in need of special protection
and services
REASON FOR STUDY
The tragic death of Kelly Thomas on July 5, 2011 in Fullerton had far flung
consequences. Although the impetus for this study is, quite logically, this tragedy, the
aftermath of which is that at least four lives were unalterably changed that night and by
extension, countless others, this incident is not the focus of the Grand Jury study.
Rather, the reason for this study is to explore what kind of training peace officers
receive in dealing with the mentally ill and the homeless on our streets, both prior to
taking up their duties in the community and in going forward in their careers.
METHOD OF INVESTIGATION
In conducting this study, the Grand Jury CONFIBEITIAL
• studied articles;
• researched newspaper articles;
• studied police training manuals;
• studied the Orange County Sheriff's Department policy manual;
Interview: former Chief of Police:
2012 — 2013 Orange County Grand Jury
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TO PROTECT AND TO SERVE:
A Look at Tools to Assist Law Enforcement in Achieving Positive Outcomes
with the Homeless Mentally Ill
• studied Police Officers Standards and Training basic course materials contained
in Learning Domain 37: People with Disabilities;
• interviewed city Chiefs of Police;
• interviewed field training Sheriff's Officers;
• interviewed health care professionals both in Orange County and in other
counties;
• conducted in -field observations with police officers;
• participated in ride - alongs with sheriff's deputies;
• reviewed training programs specific to working with the mentally ill and
• reviewed former Grand Jury studies.
BACKGROUND AND FACTS
What is mental Illness?
'1 never woke up one day and said, 'Hey, 1 want to live a tragic life'. "
-Wayne Mellinger,
According to the Substance Abuse and Mental Health Services Administration, twenty
percent to twenty -five percent of the homeless population in the United States suffers
from some form of severe mental illness. In a 2008 survey performed by the United
States Conference of Mayors, twenty -five cities were asked to identify the three major
causes of homelessness in their communities. Mental illness was the third largest
cause of homelessness for single adults (mentioned by forty -eight percent of cities):
with the first cause being lack of employment and thus financial stability leading to
poverty and the second being family crisis. For homeless families, mental illness was
mentioned by twelve percent of cities as one of the top three causes of homelessness.
Severe mental illness can be defined as a medical condition that disrupts an individual's
ability to carry out essential aspects of daily life, such as self -care and household
management. It may also prevent people from forming and maintaining stable
relationships or cause people to misinterpret others' guidance and react irrationally.
Mental illness is also referred to as "Mental Disorder ".4 It can take two forms: thought
disorder, wherein a person's thought process is disrupted causing that person to
experience delusions, hallucinations, and /or irrational fears, or they may exhibit unusual
behaviors; or mood disorder, where the person experiences periodic disturbances in
mood, concentration, sleep, activity, appetite or social behavior. Mood disorders can be
Wayne Mellinger Ph.D. is a social justice activist living in Santa Barbara and social worker for the homeless. He
was appointed by Santa Barbara County 3`a District Supervisor Doreen Farr to the South Coast Homeless Advisory
Committee and is a board member of Clergy and Laity United for Economic Justice (CLUE). He is bipolar.
7 Mental Illness and Flomelessness. The National Coalition for the Homeless. July, 2009:
littp//w,A,%v.jiationalliomeless.org
a POST L.D.37; ch 4 p.4.4
2012 — 2013 Orange County Grand Jury Page 2 of 32
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TO PROTECT AND TO SERVE:
A Look at Tools to Assist Law Enforcement in Achieving Positive Outcomes
with the Homeless Mentally III
marked by periods of extreme sadness (depression) or excitement (mania) both of
which tend to be episodic.5
California's Peace Officer Standards and Training (POST) lists indicators that
demonstrate behavior related to mental illness. These are: inappropriate behavior,
extreme rigidity or inflexibility, excitability, impaired self -care, hallucinations, delusions,
disorganized speech, thought patterns or disorientation, clinical depression, bipolar
disorder, schizophrenia, postpartum- depression, postpartum- psychosis, posttraumatic
stress disorder and personality disorder.6
Wayne Mellinger estimates that about half of those living on the street have mental
health challenges and about half of these individuals also have substance abuse issues
and gives amazing insight into what it is like:
Imagine going through life in sixth gear, sometimes flying
smoothly on the interstate of life. Other times this
accelerated mode of being leads to reckless driving in which
you drive off the road and terribly crash the car. While other
people gradually warm up their engines, you often lie in bed
at night already awake and raring to go. While raised to be
polite and deferential, you constantly find yourself
interrupting people and finishing their sentences. You often
feel like you have bulldozed your way through an
encounter.... You sense that you are all over the place,
ideas firing in your head so fast that others cannot keep
up.... You even get unrealistic beliefs about what you can
accomplish. Sometimes you are involved in "pleasurable
sprees" that afterward seem terrifying foolish. Now imagine
that you have found something that soothes that excessive
energy and calms you down so much that you are actually
able to sit quietly and focus for hours on doing some of the
things you enjoy. While you know that the substance is
unhealthy and illegal, the relief you feel under its influences
is so wonderful that you find ways to do it more and more,
until you are so involved with the substance that you are
chemically dependent... While I come from a loving and
caring middle -class family that provided me with everything I
needed and ensured that life opportunities would abound, an
undercurrent of darkness and chaos has run through my life.
Periods of intense creativity, intellectual pursuits and
s POST L.D.37; 614 p.4.5
s POST L.D.37; 64 pp.4.5 -4.12
2012 — 2013 Orange County Grand Jury
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11
TO PROTECT AND TO SERVE:
A Look at Tools to Assist Law Enforcement in Achieving Positive Outcomes
with the Homeless Mentally III
professional accolades get followed by periods of exhaustive
depression, isolation and dysfunctionality. These episodes
have led me to homelessness several times in my adult life.
The 2005 -2006 Orange County Grand Jury study entitled: The Homeless Crisis in
Orange County, found that throughout the year there were nearly 35,000 homeless
people in Orange County. In 2011, that figure was estimated to be 18,325 8 based on
current HUD9 methodology.
The closing of large state -run mental health institutions in the 1970s left many severely
mentally ill people with nowhere to go. For those who are holding onto the cliff of life,
the wealthiest nation in the world has no safety net to catch those who free fall to the
bottom.
Many residents, business owners and government officials continue to view chronic
homelessness as a law enforcement issue rather than a social issue.10 How peace
officers respond to persons living with a mental disorder can have tremendous impact
on how these encounters will be resolved.
CAUGHT BETWEEN A ROCK AND A HARD PLACE
Law Enforcement:
Even peace officers skilled in dealing with the mentally ill are often caught between a
'rock and a hard place'. On the one hand, they have a duty of care for all citizens,
regardless of their mental state and living circumstances; on the other hand, they have
an obligation to citizens who own property and conduct business within the community
and may interact with the homeless mentally ill.
The County of Orange is "policed" in two main ways: thirteen of the thirty four cities in
the County contract with the Orange County Sheriff's Department for their services; the
other twenty one cities have their own police departments.
' http:// Iiomelessresourcesca .blopspot.com/ 2012 /Olfor- homeless- mentally -ill- and - addicted...
'Galvin, Andrew. Orange County Register, "Volunteers needed jor count of homeless" 1.22.2013
s Housing and Urban Development
14 The Homeless Crisis in Orange County.2005 -2006 Orange County Grand Jury study, p.6
2012 — 2013 Orange County Grand Jury Page 4 of 32
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TO PROTECT AND TO SERVE:
A Look at Tools to Assist Law Enforcement in Achieving Positive Outcomes
with the Homeless Mentally III
Incorporated Cities of Orange County
City Sheriffs Dept. City Police Dept.
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Irvine x
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La Palma x
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Laguna Hills x
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Laguna Woods x
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Los Alamitos x
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San Clemente x
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-Stanton x
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2012 - 2013 Orange County Grand Jury
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13
TO PROTECT AND TO SERVE:
A Look at Tools to Assist Law Enforcement in Achieving Positive Outcomes
with the Homeless Mentally III
An organization that is instrumental in setting policy for all these departments is the
Orange County Chiefs' and Sheriffs Association. It is an exclusive non - profit entity that
meets regularly to discuss issues and concerns of law enforcement in the County. It is
comprised of chief law enforcement executives: city police chiefs and the Sheriff, who
meet monthly as part of their duties. This practice is very beneficial to public safety
because of the enhanced communication and co- operation between these men and
women. The Orange County Chiefs' and Sheriffs Association is an effective political
force when it speaks with one voice about an issue of concern whether through the
media or with politicians at the county, state and federal level.
Individuals interested in becoming peace officers can complete any Police Officers
Standards and Training (POST) approved police academy in California to initially qualify
to work as a sworn officer in Orange County. However, Orange County itself has three
options for initial training: the Sheriff's Academy, Golden West College Criminal Justice
Training Center or a program at Fullerton College.
The purpose and scope of the training policy at the Sheriff's Academy is to provide a
training program that will ensure its personnel possess the knowledge and skills
necessary to provide a professional level of service that meets the needs of the
community.11 This training is provided using courses certified by the California
Commission on Peace Officer Standards and Training (POST) and the Correctional
Standards Authority (CSA)12. It addresses the following areas:
• Legislative Changes,
• State Mandated Training, .
• Critical Issues Training.
In addition to this training, the POST requirement also includes Advanced Officer
Training, similar to continuing professional training found in teaching, nursing and the
practice of law, consisting of twenty -four hours of training every two years in compliance
with the POST requirements. This requirement offers a variety of courses ranging from
drug /alcohol recognition to perishable skills such as pursuit driving and firearms
accuracy, as well as providing legal updates. It currently does not specify the number of
hours for or frequency of on -going training for dealing with citizens with mental illness.
POST basic academy training offers a Learning Domain (thirty- seven) Entitled: People
with Disabilities that consists of a workbook divided into four chapters designed to
provide students with a self -study text that can be used in preparation for classroom
training.
• Chapter One covers laws that protect the rights of people with disabilities, types
of disabilities and peace officer interactions with people with disabilities.
Orange County Sheriff - Coroner Depa anent Policy Manual: Training Policy PAS
t Penal Code § 13515.25
2012 — 2013 Orange County Grand Jury Page 6 of 32
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14
TO PROTECT AND TO SERVE:
A Look at Tools to Assist Law Enforcement in Achieving Positive Outcomes
with the Homeless Mentally Yll
Chapter Two covers developmental disabilities.
Chapter Three covers physical disabilities including neurological disorders and
Chapter Four covers persons with mental illness.
The overview to Chapter Four states: "Peace Officers must become familiar with the
behavioral and psychological indicators of mental illness in order to determine if an
individual is a danger to others, danger to self, or gravely disabled and to determine an
appropriate response and resolution option. 03 The chapter is thirty pages long and
mostly in grid format, sometimes with as little as one paragraph on a page; arguably,
not material for an in -depth study of the subject unless heavily supplemented by a
knowledgeable and competent instructor.
The Sheriff's policy for dealing with mentally ill persons is in the Field Operations
Manual §29. It defines mentally ill as "those persons who are of such mental condition
that they are a danger to themselves or the person or property of others, and in need of
supervision, treatment, care or restraint .i14 The manual then goes on to discuss
symptoms of mental illness and physical conditions that look like mental illness. It
states: "Mental illness symptoms only would not be justification for taking a person into
custody. "15 It also discusses how to talk to a disturbed person.76 Protocol for dealing
with mentally ill individuals includes contacting a Centralized Assessment Team (CAT)
or a Psychiatric Evaluation Team (PET) available twenty -four hours a day, seven days a
week. It is also possible to contact an Emergency Treatment Services (ETS) facility
which is open twenty -four hours a day, seven days a week.
Each city agency and the Sheriff's Department should supplement POST training to
include an in -depth study of dealing with those on the street who are emotionally
disturbed and /or mentally ill — both in the context of day to day policing and in the
context of use of force. Although many agencies have procedures for dealing with the
mentally ill, few actually conduct regular training related to these policies. Even fewer
train on tactics and use of force in the context of the emotionally disturbed and the
mentally ill. The Grand Jury had the experience of speaking with a top law enforcement
officer who believed there were other priorities that needed more attention. However,
when interviewed, deputy sheriffs and city patrol officers expressed both a desire and a
need for on- going, in -depth training in this area of policing.
Lack of in -depth training in this area can have dire consequences as demonstrated in
the case study below, greatly abridged for these purposes:
is POST LD37:chapter 4,p,4 -1
'{ Sheriffs Field Operations Manual §29 p. 29.1
s ]bid p.29.4
is lbid p.29.5
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TO PROTECT AND TO SERVE:
A Look at Tools to Assist Law Enforcement in Achieving Positive Outcomes
with the Homeless Mentally III
In Herrera v Las Vegas Metropolitan Police Department, 298F.Supp 2d 1043 (District of
Nevada 2004), plaintiff brought claims against five metro officers and the sheriff, the Las
Vegas Metro Police Department and the city of Las Vegas for
- wrongful death,
- intentional infliction of emotional distress,
- negligence,
- negligent training and supervision.
An expert testified that defendant officers should have known that the manner in which
they approached the decedent would escalate the confrontation. According to Van
Blaircom, the officers' treatment of the situation, combined with their statements that a
mentally ill individual should be treated as any other person, regardless of the situation,
indicate that the police department's training in dealing with the mentally ill falls well
below the reasonable standard of contemporary care.
There needs to be a paradigm shift in traditional police tactics in order to successfully
interact with disturbed individuals. This will only happen if there is proper mandatory
training of law enforcement personnel .17
The Grand Jury distributed a questionnaire to the Orange County Sheriff's Department
and to every city police department in order to gain an objective understanding of
policies and procedures used throughout the County when peace officers encounter the
mentally ill homeless - which they do on a daily basis. We also wanted to understand
whether departments were taking any creative and innovative approaches when dealing
with this area of law enforcement. The questionnaire appears below with responses
summarized as succinctly as possible.
Q: How many sworn officers do you have in your Department?
The range of sworn peace officers throughout the County of Orange varies greatly,
depending on the size of the city. The least number of officers in a city is twenty -two; the
greatest: three hundred forty. There are one thousand seven hundred and sixty -six
deputy sheriffs in a total of thirteen cities and unincorporated areas within the County.
The number of officers per one- thousand people in a city ranges from 0.88 to 2.04.
Most cities statistically have about one officer per one - thousand persons in the city they
serve.
Q: Is your department accredited by a national agency such as the Commission
on Accreditation for Law Enforcement Agencies?
Two city police departments are accredited nationally by the Commission on
Accreditation for Law Enforcement Agencies (CALEA); nineteen cities and the Sheriffs
n LEMHS CORD, Law Fi forcement Mental Health Solutions training seminar 02.13.13
2012 — 2013 Orange County Grand Jury Page 8 of 32
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TO PROTECT AND TO SERVE:
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with the Homeless Mentally III
Department are not. This means that less than ten percent (6.8 percent) of cities within
the County of Orange have nationally accredited police departments.
Q: Beyond Police Academy training, how many hours of training do officers
receive each year that specifically focuses on the understanding of mental illness
suffered by those on the street?
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1
4 t 16
1
4 to
I
Varies
2
F ig� }� }
Q: Does this training include presentations by mental health professionals?
1
ra Yes n No ta Sometimes
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Q: How many briefings annually are provided to your officers that specifically
pertain to the homeless and strategies /tactics for dealing with them?
MI, Annual K
C�fSParime ts
0
1
1
2
2
1
4
2
1to2
2
1 to3
j 2
2to3
1
2to4
1
3to4
1
6 to 12
1
9
1
12
1
19
1
Frequently
1
Varies
2
Did not
Answer
2
Q: Do you have a specific officer(s) designated to liaison with your city's
homeless population (a homeless liaison officer)?
e Yes m No
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Q: How many officers? If no, how do you deal with this population?
Ltaison'IOfficeiSF.
De
w rfµ.�f.
aronents
1
7
2
2
3
1
4
2
5
2
B
1
10
1
Handled
Differently
6
Some departments are members of the Orange County Community Officer's
Association and, as part of that Association, meet and discuss strategies for dealing
with the mentally ill homeless.
In a small city, all officers are familiar with the homeless population. The Grand Jury
found this to be true during their ride -along with both the Sheriff's Department and City
Police. Officers knew people by name as well as something of their background and
personal issues. In some cases, those on the street also knew the officer - sometimes
by name. Other cities and the Sheriff's Department are currently exploring the
designation of a homeless liaison officer. One city said it deals with homeless mentally
ill issues on a case —by -case basis.
Q: Do you have at least one officer trained in crisis intervention?
® Yes a No
Q: What is your plan when this person(s) is not at work?
Responses vary from no formal plan to some cities having many or even all field officers
formally trained in crisis intervention. Four city departments make use of crisis
negotiation teams, Psychological Evaluation Teams (PET) and Centralized Assessment
Teams (CAT). These teams are from the County's Behavioral Health Department and
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are funded in part by the Mental Health Services Act (MHSA). Ten departments
responded they had many officers trained in crisis intervention and therefore, the
absence of one trained officer is not an issue. Four departments use community
resources; four have no plan. The Sheriff's Department uses Centralized Assessment
Teams and Psychological Evaluation Teams.
Q: If you do not have a dedicated officer(s), what other options are you exploring
when dealing with persons suffering from mental illness in crisis?
Two departments did not answer this question; it was irrelevant to twelve others as they
have dedicated officers. Other comments included: officers use services of the Orange
County Health Care Agency; officers receive training on communication and
intervention techniques. One department stated it is currently working with neighboring
cities to improve the task force on homeless issues; another department and the
Sheriff's Department attend crisis intervention training — a sixteen hour course — at
Golden West College. A mental health professional told the Grand Jury that Orange
County Health Care Agency offers a forty hour (Memphis Model) course to police
departments but departments will not (cannot ?) release officers for longer than sixteen
hours. One department stated that, if an individual in question can be held on a Welfare
& Institutions Code §5150,18 they get that individual to the hospital for a psychiatric
evaluation; otherwise there is no procedure or other option available.
Q: What resources and facilities are available to you for use with the homeless
mentally ill (other than those designated W &IC §5150)?
There were several responses to this question. All departments use one or more of the
strategies discussed below.
One department has access to lists of shelters and assistance programs on their in -car
computers. Others have lists of shelters, churches, other non - profits and food banks.
Some departments use University of California, Irvine hospital, Hoag Hospital and
College Hospital - although it is not clear whether these hospitals are used only for
Welfare & Institutions Code §5150 designated individuals. One department has two
social workers ride along with an officer one day a week; another has a mental health
clinician ride with the homeless liaison officer regularly. Some departments call
Centralized Assessment Teams (CAT) and Psychiatric Evaluation Teams (PET) for
assistance; one department has an Alternative Sleeping Location (ASL) program.
Some departments use Orange County Mental Health Agency resources.
'" Section 5150 of the Welfare & Institutions Code allows a peace officer to admit an individual to a
hospital for a seventy -two hour psychological evaluation if that person meets certain criteria: i.e. are an
immediate danger to themselves or others
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Q: Do your officers have access to a PERT (Psychiatric Emergency Response
Team) or PERT -like team 24 hours, 7 days a week? If yes, are you happy with
their response? If no, what would you like to see changed?
Twenty -one departments (this number includes the Sheriff's Department) answered that
they did have access to some type of psychological assessment/crisis intervention
team. One department said they did not. Seventeen departments are happy with this
professional partnership. One department was not happy and stated such a team
needs additional resources; one did not answer the question. Four departments had no
comment.
Q: As part of departmental training do your patrol officers periodically ride with
the homeless liaison officer(s) in order to further develop their abilities and
strategies, first hand, in dealing with the homeless? What other options /training
do you utilize to enhance their skill set?
Five departments responded that their patrol officers ride with the homeless liaison
officer; seventeen departments do not follow this practice. One department holds post -
incident de- briefings. It is not clear whether these de- briefings include only officers
involved in the incident or whether all patrol officers are included. Two departments
send their officers to Orange County Mental Health briefing training. Three departments
use the POST learning portal. One department holds informal briefings and training;
one holds monthly CompStat19 (Computer Statistics) meetings. Three departments use
the professional services of community leaders by having them give presentations; for
instance, Orange County Mental Health Agency goes to roll call at the Sheriff's
Department and the city police departments to remind officers of the importance and
availability of Centralized Assessment Teams and Psychiatric Evaluation Teams.
Seven departments avail themselves of outside professional courses; nine departments
use videos, training bulletins, briefing training, handouts and periodicals. The Sheriff's
Department, as well as using some of the strategies above, also uses a sixteen week
"Memphis Model" (Crisis Intervention Training) course. Several police departments
gave the Grand Jury a copy of the video: Close Encounters which teaches positive
methods police officers can use when working with the homeless mentally ill in the field.
This video can easily be used at roll call.
Q: Do supervisors and command staff periodically ride with the homeless liaison
officer(s) so that they are aware of challenges and issues related to that specific
population? What other options do you utilize to enhance their decision making
skills?
Five departments responded that their patrol officers ride with the homeless liaison
officer; seventeen departments do not follow this practice. One department uses a new,
" CompStat: Name given to accountability process model of crime reduction. This model was developed by the
New York Police Department and introduced in Los Angeles CA by Chief Bratton. It is a promising trend in
significantly reducing violent crime.
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internal database; one has a department policy and officer resource guide; one uses
post incident de- briefing. In one department, the command staff is part of the homeless
task force. Three departments report that they are continually briefed by the homeless
liaison officer; three believe attending Chiefs' and Commanders' meetings enhances
their skills. Ten departments avail themselves of outside professional training and
conferences, as does the Sheriff's Department. Three departments did not answer the
question.
Q: Has your department reached out to neighboring cities to learn whether
specifically skilled officers could be combined into a task force dedicated to
dealing with the homeless? If so, what was the response?
a
in Yes M No q Unknown
The Sheriff's Department is considering a task force dedicated to their contract cities
and unincorporated areas. Another department is exploring opportunities for a task
force. One department hosted a county -wide meeting of homeless outreach staff.
Three departments have their homeless liaison officer(s) meet with others to share
information and fifteen to twenty departments are members of the Orange County
Officer's Working Group on Homeless and Mental Illness. Other departments work
together: Seal Beach partners with Laguna Beach Police Department; Orange,
Anaheim and Placentia Police Departments work together. Orange Police Department
and Santa Ana Police Departments work together at the Santa Ana Riverbed area
where a large homeless population resides.
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Q: Has your department reached out to recognized law enforcement, mental
health and legal experts to learn whether specifically skilled individuals could be
used in your training program? If so, what was the response?
Ei Yes 0 No
Three departments use Orange County Mental Health Agency services. Other
responses include: creating a four hour workshop for First Responders; developing a
homeless task - force; co- hosting "Meeting of Minds" conference with Orange County
Mental Health Agency; adding POST certified content to on -going training curriculum;
having the community resource officer meet with others in the County, and using
college programs for on -going education.
Q: If you were offered a complete program for training your officers in positive
and effective interaction with mentally ill individuals would you avail yourself of
the opportunity?
Twenty -one departments (including the Sheriff's Department) are interested in on -going
multidisciplinary training programs. Three departments have already completed such a
program; others, including the Sheriff's Department, are in the process of completing
training. One department commented that their interest was subject to review of their
needs and the cost of the program.
Q: Do you think the County should support additional training through the use of
MHSA (Proposition 63) funds? If no, why not?
All police departments believe the County of Orange should use Mental Health Services
Act (Proposition 63) funds for additional peace officer training. In fact, the Grand Jury
was told that funding is available to local law enforcement for a comprehensive forty
hour Crisis Intervention Training (CIT) program .20 Some departments rejected this
proposal as too difficult to implement due to the projected cost of overtime necessary to
backfill the work schedule for patrol officers attending the weeklong training .21 The
Grand Jury was told that the "push back" against the proposed CIT training happened
'" Interview: Orange County mental health professional: 3.19.13
'' Ibid
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before the Kelly Thomas incident.22 As per the responses to the previous question, a
few departments have, in fact, completed this training and a few others plus the Sheriff's
Department (which equals thirteen cities) are in the process of doing so. A mental
health professional told the Grand Jury that Orange County would fund CIT training with
Proposition 63 funds if "local law enforcement changed their position. "23 This individual
said: "CIT is the First Line of Defense. The PERT is the Second Line of Defense. "24
Orange County Health Care Agency has, in 2012, provided crisis intervention training to
two hundred ninety -eight sworn officers. Another program has provided training to
approximately two hundred officers.
Only one department commented on this question. The comment was that revenue
from Mental Health Services Act (Prop. 63) in Orange County should be returned to the
County.
Q: Would you consider establishing a database maintaining information on your
city's homeless population in order to make such information available to all
officers in the field? If no, why not?
Seventeen departments, including the Sheriffs Department, said yes to this question;
four said no. Concerns expressed in establishing a database include potential legal and
Health Insurance Portability and Accountability Act (HIPAA) issues. One department is
in the process of establishing a database. One department noted it should be a County
maintained database because of the transient nature of the homeless population. To
that end, the Grand Jury learned from an officer that the County manages a database
called Homeless Management Information Systems (HMIS). However, the existence of
this data base doesn't seem to be well known throughout the County. One department
pointed out that there needs to be specific guidelines as to what is contained in the
database and who has access to it.
Subsequent to the Kelly Thomas incident, the City of Fullerton directed the Los Angeles
Office of Independent Review to conduct a systematic review of the Fullerton Police
Department.2 The president of the Los Angeles Office of Independent Review
conducted numerous internal affairs investigations and his findings were presented to
the Fullerton City Council. One of the positives he points to in his report is the Police
Department's pro- active efforts in undertaking a "census" of its homeless population in
which information gathered will be inputted into a database available to all Fullerton
police officers in the field .26 Although there are legitimate privacy concerns in
establishing a database, there are creative ways of going about it that do not impact an
: Ibid
za Ibid
za Ibid
zs OIR Group. Report to the City of Fullerton: Systemic Review of the Fulleton Police Department, August 2012
26 Ibid p.8
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individual's civil rights. This information could give officers insight into a person's
behavior so that the officer is able to choose the most appropriate intervention
techniques. Such a database could become an invaluable tool.
Q: What are your Department policy and procedures for dealing with those with
mental illness?
Lexipol Policy 41827 describes an officer's duties when a person is to be committed to a
mental health unit pursuant to Welfare and Institutions Code §5150.28 The policy does
not specifically address procedures or offer any insight into how an officer should
proceed when he or she, in the course of their duties, comes in contact with a mentally
ill homeless person.
Seventeen departments enclosed a copy of Policy 418 when returning the
questionnaire; five departments enclosed copies of procedures based on Policy 418,
which were customized to the specifics which impact their city. One department noted
that its city had created a task force "to address challenges caused by the city's
homeless population." This task force has brought together diverse members of the
community, including the police department, and made nine recommendations which
were then adopted by the City Council. This department spells out in Police Policy '
§1420.1: Protocol, that the Orange County Chiefs of Police and Sheriff's Association
has agreed to follow by contacting a Centralized Assessment Team (CAT) or
Psychiatric Evaluation and (Response)Team (PE[R]T) for response to the field. The
policy specifies that a Centralized Assessment Team (CAT) should be called any time
an officer needs a clinical intervention that may or may not lead to a §5150 commitment.
Another department has incorporated into Policy 418 considerations an officer should
utilize when handling a call involving a mentally ill individual, including:
• use of available information to determine the nature of the mental illness;
• conflict resolution and de- escalation techniques;
• appropriate language and
• available community resources.
One department spells out in their General Order how an officer will recognize mental
illness and lists intervention strategies using the acronym TACT: Time; Atmosphere;
z' The Lexipol Law Enforcement Policy Manual has more than 140 policies based on federal and state laws. The
policy manual is written by legal and law enforcement professionals who constantly monitor major court decisions,
legislation and emerging trends affecting law enforcement operations. Lexipol provides regular updates in response
to legislative mandates, case law and the evolution of law enforcement best practices.
28 ]bid §418.2: AUTHORITY: When any person, as a result ofnnental disorder, is a danger to others, or to himself
at- hersetf..a peace ojficer._may...take, or souse to be taken, the person into custody and place him or her in n
facility-for 72 hour h•ealinent and evaluation.
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Communication; Tone. The acronym is a good one and worth exploring, as private
citizens can utilize these strategies as well as law enforcement.
Time: Police officers traditionally are expected to 'wrap things up' as soon as possible
in order to take the next call for service. This practice is counter - productive when
dealing with the mentally ill. If you hurry, you bring a sense of energy to the encounter
that conveys to the individual that you are not interested in them .29 A better approach
for an officer to take is to slow the situation down, assess.the problem and give the
person time to process information. Take time to plan. This approach may take time
but a positive outcome makes it worthwhile.
Atmosphere: Keep the scene calm and controlled. Move slowly and allow for personal
space and for the individual to pace, if possible. 30
Communication: Build rapport with the individual and speak calmly and slowly.
Repeat yourself and help the person feel safe. Use active listening and tell the
individual what you are going to do before you do it.31
Tone: Build a relationship of trust. Be calm, firm, res3pectful, patient, truthful and
reassuring. In this way, you can control the situation. 2
Depending on the officer's observations of the individual, there are five different
procedures an officer can choose to follow. There is also a section on dealing with
juveniles which includes three other options.
Several departments provided the Grand Jury with copies of training bulletins designed
to teach officers positive intervention techniques, some using the TACT model. Other
departments have specific protocols regarding Centralized Assessment Teams (CAT)
and Psychiatric Evaluation Teams (PET) tailored to their departments.
One department has an extensive training bulletin that covers how to recognize and
respond to Alzheimer's victims, as well as mental illness; another on how to deal with
suicide attempts.
Another department has extensive policies on mental illness commitments, including the
use of evaluation teams; juveniles and the responsibilities of the detaining officer and
dealing with the emotionally disturbed and mentally ill.
Q: What is your Department policy on mandatory continuing education for sworn
officers in the area of understanding and working with mental illness in your
community?
Initial training for peace officers is provided in the Police Academy and is a foundation
designed to be built upon. Officers have a three -day block of specific training. About
9 LEMAS CORP, 2011 Law Enforcement i mial Health Solutions pp. 13 -14
au Ibid
Ibid
� Ibid
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two hours each day covers: mental disorders, medication and rapport building.
Following the classroom training, officers spend two days on the street with a trained,
supervising officer. 33
The following summarizes the initial training provided to prospective police officers.
POST Field Training Guide: Mentally III
The trainee is expected to:
• Review and explain policy regarding the handcuffing of a mentally ill person;
• Explain how to properly book a mentally ill person;
• Recognize and demonstrate effective communication skills to be used with
cognitively impaired persons;
• Explain how non - compliance may not be a sign of defiance or disrespect;
• Explain and demonstrate safeguards including the TACT model;
• Explain state law and agency policies regarding those with mental illness;
• Identify points to consider when dealing with mentally ill persons including,
among others, ignoring verbal abuse;
• Be able to identify the appropriate mental health facility for an individual;
• Understand and explain criteria for Welfare & Institutions Code §5150;
• Know and discuss alternative methods for handling a situation that will not result
in a §5150 commitment.
Continuing education is mandated under California Penal Code §13515.25 and states in
part:
... the Commission on Peace Officer Standards and Training shall
establish and keep updated a continuing education classroom
training course relating to law enforcement interaction with mentally
disabled persons. The training course shall be developed by the
commission in consultation with appropriate community, local and
state organizations and agencies that have expertise in the area of
mental illness and developmental disability, and with appropriate
consumer and family groups. In developing the course, the
committee shall also examine existing courses certified by the
commission that relate to mentally disabled persons. The
commission shall make the course available to law enforcement
agencies in California. The course... shall consist of classroom
instruction and shall utilize interactive training methods to ensure
that the training is as realistic as possible... "34
The Penal Code then concludes with part (d) "The Legislature encourages law
enforcement agencies to include the course created in this section, and any other
Interviews
�a California Penal Code §13515.25
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course certified by the commission relating to mentally disabled persons, as part of their
advanced officer training program. 05 Advanced officer training consists of twenty -four
hours of training every two years in compliance with POST requirements, but, because
there are other competing subjects offered, some of which are mandatory, there is no
mandated time requirement specifically dedicated to training in field encounters with
the mentally ill.
Sixteen departments forwarded a copy of Policy 418, which includes §418.6 and
references Penal Code §13515.25.
Six departments provided information on how Penal Code §13515.25 has been
implemented. One department ensures all personnel receive refresher training at least
once every three years and that this training is documented. Another department holds
a conference specifically geared to on -going education that meets POST certified
curriculum content. One department has specific training during orientation on dealing
with persons with mental disabilities. The training is up -dated every three years and
developed in collaboration with mental health partners. It is documented on a mental
illness awareness form. Another department offers an eight -hour course on Penal Code
§13515.25 specifically on responses to mental disabilities. Other departments are
sending their officers to one of the available courses or workshops.
The Grand Jury is aware of at least four continuing education programs in Orange
County that offer comprehensive and multi- faceted, in -depth training on dealing with
mental illness on the street and in the community at large. One of these programs
offers college credit through California State University Fullerton. The bigger issue
seems to be how to free -up patrol officers — especially those serving small communities
- to get them into these programs. Patrol shifts must be staffed twenty -four hours,
seven days a week to ensure public safety. Most departments have minimum staffing
levels usually set by evaluating calls for service, by time of day, day of the week and
other factors. Thus, training can be costly. Although it may not be a simple task, the
Grand Jury believes there are creative solutions out there that would make this goal
achievable.
A CASE FOR LAURA'S LAW
Laura's Law may be a tool that can be used to help both law enforcement and the
private citizen.
Laura's Law, also known as Assisted Outpatient Treatment (AOT), is a process that
allows courts to compel individuals with severe mental illness and a past history of
multiple hospitalizations, arrest and /or violence due to mental illness to receive
" Ibid
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treatment. It commits the Mental Health system to providing treatment. To date,
Nevada County and Los Angeles County are the only counties in California to
implement the program.
Laura's Law rose out of a tragedy in Nevada County, California where nineteen year -
old Laura Wilcox was one of three people killed by a severely mentally ill patient who
refused medication to control his delusions.
When Laura's Law was implemented in Nevada County,.
• mental health hospitalization was reduced forty -six percent,
• incarceration was reduced sixty -five percent,
• homelessness was reduced sixty -one percent and
• emergency contacts were reduced forty -four percent.
Nevada County claims they saved $1.81 - $2.52 for every $1.00 spent, as a result of
reducing incarceration, arrest and hospitalization .36
Los Angeles County implemented Laura's Law, with some modifications, eight years
ago. Because Los Angeles County is one of our nearest neighbors, the Grand Jury
went to the Los Angeles Department of Mental Health to understand how the program is
working. We were told there is a "thicket of regulations to make the law unworkable. "37
A mental health professional told the Grand Jury that Laura's Law, as it stands, has no
"teeth" in it. The "teeth" are in the implementation — not the law. 38 Los Angeles has
implemented the program as a diversion program, used in lieu of legal action against an
individual or detainment in a locked setting. Therefore, the court is essentially
'incentivizing' an individual. People agree to be medicated because they see it
ultimately as in their own best interests.
The Los Angeles program is two -fold: first, it is a diversion program. With the
implementation of AB109 (also called "Realignment Legislation "), more and more
individuals are being remanded to County custody rather than state prison, thus further
impacting the already bursting jails. 39 There is, therefore, an incentive both for the
courts as well as for those with mental illness not to be incarcerated. For the individual,
36 Heggarty, Michael, Nevada County Behavioral Health Director. The Nevada County
Eeperience Nov. 15, 2011
n Interview, mental health professional. 2.7.13
JB Ibid
" In order to be counted as an AB 109 inmate, the offense for which the inmate is incarcerated must be a non -
serious, non - violent, and non - sex - register felony with no prior such convictions. These offenders are referred to as
"non- non - non." Unforeseen Consequences and Impacts — AB 109 Realignment— 01ongeCounh+Sheriffs
Deparunent presented by Lieutenant Mike McHenry
2012 — 2013 Orange County Grand Jury Page 21 of 32
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the tradeoff for taking medication means: no arrest record and not being subjected to
jail and jail in -take procedures. Secondly, the courts offer the program to the 'best'
people; meaning those who will benefit most from the program.40 These are individuals
who are very stable on medication but stop taking it for one reason or another. The
bottom line for these people is that as long as they participate in the program, they are
not locked up.
Los Angeles County has implemented the program with impressive results. Overall
costs for this patient population decreased by an estimated forty percent due to:
• reduction in days of incarceration: seventy -eight percent;
• reduction in days of hospitalization: eighty -six percent.
New York found that Assisted Outpatient Treatment (Kendra's Law) kept the public,
patients and law enforcement safer by:
• reducing physical harm to others forty -seven percent;
• reducing arrests eighty -three percent;
• reducing incarceration eighty -seven percent and
• reducing hospitalization seventy -seven percent41
Only a very small group of severely mentally ill patients — well known to law
enforcement - are eligible under Laura's Law. They must be individuals who are
repeatedly arrested or hospitalized due to their failure to stay in treatment. Eligible
individuals must have a history of non - compliance with treatment that has been a
significant factor in being hospitalized, or incarcerated at least twice within the last thirty -
six months, or resulted in one or more acts, attempts or threats of serious violent
behavior within the last forty eight months.
California State .Law requires the disclosure of substantial oral and written information to
psychiatric patients before they can be offered anti - psychotic medication .42
Welfare and Institutions Codes §5325.2 states: Any person who is subject to detention
pursuant to §5150, 5250, 5260 or 5270.15 shall have the right to refuse treatment with
antipsychotic medication subject to provisions set forth.,.."
Section 5332 states: (b)" if any person... refuses treatment with that medication, the
medication shall be administered only when treatment staff have considered and
determined that treatment alternatives to involuntary medication are unlikely to meet the
ao Ibid
Laura's Law fact sheet: Mental Illness Policy Org. littp:Hlauras- Jaw -org/ states/ califomia /lauraslawfactslieet.litml
Superior Court: Los Angeles County Office of the Counselor in Mental Health "Conduct of Riese Hearings
Information booklet for doctors and hospitals rev. July 1997
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needs of the patient and upon determination of that person's incapacity to refuse the
treatment, in a hearing held for that purpose. 43
New York City introduced Kendra's Law (the model for Laura's Law) over fifteen years
ago. Because of its success, it was taken statewide over ten years ago. A study in
Psychiatric Services found the odds of arrest for a violent offense were almost ten times
(8.61) greater before participants entered Kendra's Law than after. Nevada County
found Laura's Law reduced use of incarceration by ninety -seven percent (five hundred
and four days); and hospitalization by sixty -one percent.
Why do those with severe mental illness not seek help? There are three main reasons.
One reason is because they are "anosognosia ", meaning they do not believe anything is
wrong with them .44 For example, they do not "believe" they are Abraham Lincoln, or the
FBI planted a transmitter in their head — they "know" it. A subset of this group rejects
treatment, then experiences hallucinations and delusions and becomes needlessly
homeless. As Ron Thomas, Kelly Thomas' father, said at the Orange County Board of
Supervisor's meeting January, 2013: "My son wasn't homeless- he chose to live on the
street." The Grand Jury experienced an example of this condition during a recent ride -
along with law enforcement, when an individual had to be reassured that all the police
radios were covered with foil so that the FBI could not spy on her and thus it was 'safe'
to speak with us.
Fifteen percent of patients will do anything they can to avoid takinP, medication under
any circumstances and may require coercion to remain compliant These individuals
often equate medication with "poison" when in the throes of their illness, or have "deep
seated delusional beliefs about it,-.46
Another group of individuals do not'Uolunteer" for treatment because, while they may
recognize their need for medication when they are taking it, they soon persuade
themselves they no longer need it when;:they feel well then relapse into illness and
inability to recognize how much it helps. "It is a common phenomenon that a patient
functions well with medication, yet, because of the mental illness itself, lacks the
discipline or capacity to follow the regime the medication requires." Olmstead v L. C.,
527 U.S. 581,610(1999) (Justice Kennedy, concurring).
43 Riese Hearing Basic Codes and Regulations related to Capacity Hearings: www.disabililyrightsca.org
d4 Anosognosia affects nearly 60% of individuals with schizophrenia and nearly 50% with manic depression, results
that have been "replicated more than one hundred times in the research literature ". See Amador, X.F. I Are Not Sick
I Don't Need Help. Vida Press, 2d Ed 2007 p.6
4$ Torrey, Dr. E. Fuller. The Insanity Offense: How Amer'ica's Faihure To Treat The Seriously Mentally III
Endangers Its Citizens. W.W. Norton and Co. N.Y. 2008 at 117, quoting Joseph McEvoy, "One of the foremost
psychiatric researchers on this issue"
4� Torrey pp. 117-118, citing multiple studies.
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Finally, many untreated severely mentally ill individuals are not legally competent to
"volunteer" for anything, because their symptoms preclude proper understanding of
what "volunteering" means. Categorizing them as "voluntary" treatment recipients
violates their constitutional rights, and subjects government personnel to suits for
damages. See Zinernon v Burch,494 U.S. 113(1990). Good risk management requires
treating these individuals as treatment-ref users, even if they are willing to sign
documents "volunteering" for treatment.
Treatment - refusers with severe mental illness can be a public safety problem because
they frequently injure themselves, attempt suicide or 'suicide by cop', set fires or destroy
public property, or become violent towards others. Studies have shown that seriously
mentally ill individuals who refuse treatment are more likely to be aggressive and violent
than other mentally ill people, particularly when they also abuse drugs and alcohol '47
which they often do in an attempt to self- medicate. Police now spend an inordinate
amount of time on mental health issues instead of crime, and a disproportionate
percentage of officer involved shootings involve untreated, seriously mentally ill
individuals .48
California is presently "caring" for the sickest mentally ill in prisons .49 That being said,
the mentally ill in our prison system have also been charged with a criminal offense,
convicted and sentenced. The Grand Jury can attest to this shocking reality first hand,
having visited various Orange County jails on numerous occasions since July, 2012.
The Mental Health Services Act (MHSA/Proposition 63) original interpretation for
allocating funds for the treatment of mental illness is that since Laura's Law is
mandated, treatment for mental illness is not eligible. However, treatment costs could
be reimbursed from Proposition 63 but not associated court costs — which can be
significant.50 "ON IIAL
Laura's Law in Orange County I
"Torrey. Pp.161, 180 -181; Van Dom, Richard; Volavka, Jan; Johnson, Norman. Mental Disorderand Violence: is
there a relationship beyond substance abuse?
" Biasotli, Michael C. V.P., New York Chiefs of Police, Management of the Severely Mentally Ill and its Effects on
Homeland Security, Naval Postgraduate School, 2011. Chief Biasotti's finding specific to California are'available at
htip://Iauras-law.org/states/califomia/biasotticastats.html
d9 For statistics concerning the correlation between the emptying . of state psychiatric hospitals and the filling of state
prisons with mentally ill inmates see Raphael, Steven, The Deinstinrtionalization ofthe Menially Ill and Growth in
the U.S. Prison Populations: 1971 to 1996 (Goldman School of Public Policy, University of California at Berkeley),
http:/list- Socrates. berkelev .edu /- raphaeUraphae12000.pdf. Some 20% of state prisoners in California are mentally ill,
an extraordinarily high percentage. Torrey, supra, pp.61 -62, 128. As of 1995 (and probably still), the largest
mental institution in the United States is the Los Angeles County jail. Id. at p. 57. See also, "Cuts to Mental
Health Programs Shift. Burden to Law Enforcement, Tsai, Gary, Sacramento Bee, January 28, 2012.
" Interview: mental health professional
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Policy makers in Orange County have been looking at the feasibility of implementing
Laura's Law for a number of years. Because laws vary from one state or county to
another, Laura's Law has had to be examined in light of existing law in the State of
California and in the County of Orange and, initially, been found wanting on several
legal fronts. 51
Several Orange County healthcare experts told the Grand Jury that the Board of
Supervisors has recommended legislative changes that, when enacted, may allow the
County to implement Laura's Law. The Supervisors have instructed their lobbyists to
seek changes that would:
• allow for Mental Health Services Act (MHSA) funds to be used to implement
Laura's Law;
• allow a cap on the number of people in the program and thus the amount of
money funded;
April, 2013 saw unanimous legislative approval for two of these changes: use of MHSA
funds and limits to the number of adults with severe mental illness who are treated.
In April, 2013, there were three major bills moving through the legislature being driven
by Orange County law- makers.
• AB1265 (Conway) would extend the initial period of court- ordered treatment from
six months to one year in order to help prevent relapse.
• SB585 (Correa and Steinberg) address the issue of the use of Mental Health
Services Act (Proposition 63) funding.
• SB664 (Yee) insures that no voluntary mental health program serving adults and
no children's mental health program will be reduced as a result of the Laura's
Law implementation.
In addition to the Correa /Steinberg Bill, the Senate Health Committee approved Senator
Lee's Bill by a 7 -2 vote. This Bill (SB664) will allow counties to limit the number of
cases they handle each year under Laura's Law, dissolving yet another of the stumbling
blocks an Orange County mental health professional had previously noted to the Grand
Jury.
As of June, 2013, the substance of these bills seems to be rolled into the
Correa /Steinberg Bill, as the authors have agreed to put all their language into this one
bill. SB585 seems to be the bill to watch.
On March 19, 2013, the Board of Supervisors passed a resolution authorizing the
application of Article 4.7 chapter Two of the Lanterman - Petris -Short Act in the County of
" For instance, in the State of California, an individual is presumed competent unless adjudicated incompetent.
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Orange that allows for an additional thirty day hold (following a fourteen day hold) for
intensive treatment which will be beneficial to the individual and less intrusive than a
conservatorship. 52
Mental Health professionals also pointed out that Orange County, through its multitude
of existing mental health programs is doing everything in the spirit of Laura's Law
except bringing an individual before the Court (the "Black Robe Effect ").
The Grand Jury congratulates the Orange County Board of Supervisors on taking a
positive stand on this issue and working proactively. Although one Supervisor told the
press that he "had not fully decided his position on Laura's Law, "53 another has led
County efforts to work with Laura's Law and is quoted as saying: "If we can afford it,
why not give it a try ?,,54
Although there is indeed a "thicket of regulations to make the law unworkable," the
Grand Jury believes that the top decision makers and law makers in Orange County can
and will continue to take a positive and proactive approach in finding creative strategies
that will benefit several groups tasked with dealing with mental health issues: the
mentally ill themselves, law enforcement who is tasked with dealing with the problem,
and the citizens of Orange County. If the previously mentioned Bill clears the Senate
and the Assembly and is signed into law, the County may be able to implement a pilot
Laura's Law program.
A CASE FOR ACCREDITATION
CALEA - The Commission on Accreditation for Law Enforcement Agencies, Inc. has
been described as "...the benchmark for policing in the twenty -first century.'bs
To date, in the State of California, there are seventeen accredited law enforcement
agencies. Only two of those agencies are in Orange County: Garden Grove and
Tustin. Our neighbor in Los Angeles County, Bell, with a staff size of forty, is in the
process of accreditation, as are four others in California. One Sheriff's Department
(Alameda County) is accredited as is the California Highway Patrol. There are five
University /College law enforcement agencies accredited, of which the California State
University Fullerton Police Department is one. The East Bay Regional Park District
sz under Article 4.7 of chapter 2 of the Lanternnon- Penis -Shat Act a person who has completed a 14- day
period of intensive treatment pursuant to §5250 of the fYelfare and Institutions Code may becertifted for on
additional 30 days of intensive treatment under specified conditions, with additional safeguards for that person's
individual rights, as an alternative to conservatorship which can last up to one year... " Resolution of the Board of
Supervisors of Orange County, CA March 19, 2013
" Wood, Tracy, Voice ofOC 04.25.13
$d Ibid
"Sheriff Craig Webre, Lafourche Parish (LA) past president: National Sheriffs Association
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Police Department in Castro Valley, CA and the Oakland Housing Authority Police
Department are also accredited.
CALEA was created in 1979 as a credentialing authority through the joint efforts of
• International Association of Chiefs of Police,
• National Organization of Black Law Enforcement Executives,
• National Sheriff's Association, and the
• Police Executive Research Forum.
The purpose of CALEA's Accreditation Programs is to improve the
delivery of public safety services, primarily by maintaining a body of
standards, developed by public safety practitioners and recognizing
professional excellence.
The specific goals of CALEA are to
• strengthen crime prevention and control capabilities,
• formalize essential management procedures,
• establish fair, nondiscriminatory personnel practices,
improve service delivery,
• solidify interagency cooperation and coordination, and to
• increase community and staff confidence in the agency.
The CALEA accreditation process is a proven modern management
model that, once implemented, presents a Chief Executive Officer
on a continuing basis with a blueprint that promotes the efficient use
of resources and improves service delivery - regardless of the size,
geographic location, or functional responsibilities of the agency.
This accreditation program provides public safety agencies an
opportunity to voluntarily demonstrate that they meet an established
set of professional standards that facilitates an agency's pursuit of
professional excellence. 56
Those of us living in the County of Orange send our children to
schools accredited by the Western Association of Schools and
Colleges (WASC). School accreditation objectively assures that our
children receive the best possible education: one that will provide
them with the groundwork to continue on to top colleges and
universities. WASC accreditation assures, among other things, that
when our children bring home "A "s, the excellence that "A"
represents is truly on par with "A "s in all other accredited
sr %knm,.calea.org
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"The confidence in
our department has
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educational institutions. We do not send our children to non - accredited schools
because we recognize it may jeopardize their future professional success.
The Grand Jury believes our cities deserve like- quality police departments that achieve
and maintain a measurable standard of excellence. Having an accredited police
department means that the department has
• completed a self- assessment by complying with the applicable standards,
developing proofs of compliance and preparing for an objective on -site
assessment,
• hosted a team of CALEA- trained assessors at their department to determine
compliance with standards, view operations and talk with the public,
• participated in an open review which, hopefully, awards accreditation to the
department for a three year period, and
• maintained compliance with standards in order to retain its accredited status.
Reaccreditation occurs at the end of three years, following another successful on -site
assessment and hearing before the Commission.
In Orange County, the two police departments accredited by CALEA account for less
than ten percent (6.8 %) of cities that have accredited police departments. The Grand
Jury would like to see that number increased to one hundred percent. If, throughout the
State of California, law enforcement agencies with as few as thirty -four staff (Pismo
Beach) and as great as eleven thousand plus members (California Highway Patrol) find
the accreditation worthwhile and necessary, the nineteen cities in Orange County and
the Sheriffs Department should make it a priority. The Grand Jury is well aware of the
financial pressures under which our police departments and city executives struggle.
However, not spending the money to accredit the city police department is a classic
example of "penny wise; pound foolish ". In today's world, with law enforcement having
become a process of continually having to deal with a myriad of complex issues and life
and death situations, our city managers owe it first to the citizens of our cities as well as
to our sworn officers, to ensure our police departments continually pursue professional
excellence. A city that investments taxpayer money in this endeavor will gain an
accredited police department with:
• greater accountability;
• reduced risk and liability exposure;
• stronger defense against civil lawsuits;
• stanch support from government officials, and
• increased community advocacy.
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COMMENDATION
Finally, with the thousands of words written here, there are not words to express the
gratitude and thanks we, as citizens, owe to the men and women who serve us day and
night as law enforcement officers in the County of Orange. Their professionalism,
bravery and service cannot be overestimated or taken for granted. It is because of our
trust in them that we get up each morning without a thought to our safety and well-
being. It is because of our trust in them that, when things go wrong, we call them first.
Thank you.
FINDINGS
In accordance with California Penal Code Sections §933 and §933.05, the 2012 - 2013
Grand Jury requests responses from each agency affected by the findings presented in
this section. The responses are to be submitted to the Presiding Judge of the Superior
Court.
Based on its investigation of Police and the Sheriff's' Department in Orange County, the
2012 - 2013 Orange County Grand Jury has arrived at eleven principal findings as
follows:
F1. Although POST requires continuing education in the area of dealing with individuals
who are mentally ill, it does not specify the number of hours or frequency of officer
training; nor does it require that such training be documented.
F2. Field officers desire more in -depth training in dealing with the mentally ill on the
street. (Interviews)
F3. There is one officer — in a very few instances two officers- for every one- thousand
(1,000) citizens in a given city within the County who are expected to deal with the full
range of law enforcement issues of that city.
F4. Nationally accredited police departments police less than 10% of Orange County
cities.
F5. Not all Orange County cities have at least one officer trained in Crisis Intervention,
F6. There is a broad spectrum of on -going training provided to patrol officers in order to
develop their abilities and strategies in dealing with the mentally ill. Some departments
provide minimal training; others have comprehensive programs in place.
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F7. Five departments have their patrol officers ride periodically with the homeless
liaison officer. Seventeen do not.
F8. Departments are reaching out — or beginning to reach out — to neighboring
departments and to other skilled professionals, both in dialogue about the mentally ill
and homeless issues in their cities, and to learn more effective strategies in dealing with
these individuals.
F9. All police departments believe that on -going training should be supported by Mental
Health Services Act funding.
F10. All police departments adhere to written policy, procedure and /or protocol
regarding contact with mentally ill persons.
F11. Policy and lawmakers in the County of Orange continue to examine Laura's Law
in light of its potential impact on the mentally ill and all citizens for positive outcomes.
RECOMMENDATIONS
In accordance with California Penal Code Sections, §933 and §933.05, the 2012 - 2013
Grand Jury requests responses from each agency affected by the recommendations
presented in this section. The responses are to be submitted to the Presiding Judge of
the Superior Court.
Based on its investigation of City Police Departments and the Sheriff's Department in
Orange County, the 2012 - 2013 Orange County Grand Jury makes the following four
recommendations.
R1. Require specific continuing education for all police officers and sheriff's deputies in
interacting with the mentally ill and homeless population:
• Orange County City Police Chiefs and the Sheriff - Coroner shall corroborate with
the Orange County Chiefs and Sheriffs Association to set the type, hours and
frequency of this supplemental training;
• Include Crisis Intervention Training (perhaps the Memphis model);
• Training is to be documented. (F1,F2,F3,F4,F5,F6,F7,F8,F10)
R2. All Orange County City Police Departments and the Sheriffs Department shall be
accredited with a national accreditation agency within five (5) years. (F4,)
R3. The County of Orange Board of Supervisors shall implement a pilot program for
Laura's Law with the necessary accommodations to insure that the program will function
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effectively as an essential tool to help those with mental illness, thus benefiting law
enforcement, and the citizens of Orange County. (F11)
R4. The Orange County Department of Mental Health Services and the Orange County
Board of Supervisors shall provide funding for on -going police officer training through
Mental Health Services Act funding. (F9)
REQUIREMENTS AND INSTRUCTIONS:
The California Penal Code §933 requires any public agency which the Grand Jury has
reviewed, and about which it has issued a final report, to comment to the Presiding
Judge of the Superior Court on the findings and recommendations pertaining to matters
under the control of the agency. Such comment shall be made no later than 90 days
after the Grand Jury publishes its report (filed with the Clerk of the Court); except that in
the case of a report containing findings and recommendations pertaining to a
department or agency headed by an elected County official (e.g. District Attorney,
Sheriff, etc.), such comment shall be made within 60 days to the Presiding Judge with
an information copy sent to the Board of Supervisors.
Furthermore, California Penal Code Section §933.05 (a), (b), (c), details, as follows, the
manner in which such comment(s) areto be made:
(a) As to each Grand Jury finding, the responding person or entity shall indicate one of
the following:
(1) The respondent agrees with the finding
(2) The respondent disagrees wholly or partially with the finding, in which case
the response shall specify the portion of the finding that is disputed and shall
include an explanation of the reasons therefore.
(b) As to each Grand Jury recommendation, the responding person or entity shall report
one of the following actions:
(1) The recommendation has been implemented, with a summary regarding the
implemented action.
(2) The recommendation has not yet been implemented, but will be implemented
in the future, with a time frame for implementation.
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(3) The recommendation requires further analysis, with an explanation and the
scope and parameters of an analysis or study, and a time frame for the matter to
be prepared for discussion by the officer.or head of the agency or department
being investigated or reviewed, including the governing body of the public agency
when applicable. This time frame shall not exceed six months from the date of
publication of the Grand Jury report.
(4) The recommendation will not be implemented because it is not warranted or
is not reasonable, with an explanation therefore.
(c) If a finding or recommendation of the Grand Jury addresses budgetary or personnel
matters of a county agency or department headed by an elected officer, both the
agency or department head and the Board of Supervisors shall respond if requested by
the Grand Jury, but the response of the Board of Supervisors shall address only those
budgetary /or personnel matters over which it has some decision making aspects of the
findings or recommendations affecting his or her agency or department.
Comments to the Presiding Judge of the Superior Court in compliance with Penal Code
section §933.05 are required from:
Responses Requested:
Orange County Health Care Agency: F9
Responses Required:
Orange County Board of Supervisors: F11
Orange County City Police Chiefs and the Sheriff - Coroner: F1, F2, F3, F4, F5, F6, F7,
F8, F10
Responses Requested:
Orange County Health Care Agency: R4
Responses Required:
Orange County Board of Supervisors: R3, R4,
Orange County City Police Chiefs and the Sheriff - Coroner: R1, R2
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40
California ]Penal Code Sections 033 and &933.05
[Note: to reduce grand jury requests for additional response information, the grand jury has bolded those
words in §933.05 which should be appropriately included in a response]
§933 (a) Each grand jury shall submit to the presiding judge of the superior court a final report of its
findings and recommendations that pertain to county government matters during the fiscal or
calendar year. Final reports on any appropriate subject may be submitted to the presiding judge of
the superior court at any time during the term of service of a grand jury. A final report may be
submitted for comment to responsible officers, agencies, or departments, including the county
board of supervisors, when applicable, upon finding of the presiding judge that the report is in
compliance with this title. For 45 days after the end of the term, the foreperson and his or her
designees shall, upon reasonable notice, be available to clarify the recommendations of the report.
(b) One copy of each final report, together with the responses thereto, found to be in compliance
with this title shall be placed on file with the clerk of the court and remain on file in the office of
the clerk. The clerk shall immediately forward a true copy of the report and the responses to the
State Archivist who shall retain that report and all responses in perpetuity.
(c) No later than 90 days after the grand jury submits a final report on the operations of any public
agency subject to its reviewing authority, the governing body of the public agency shall comment
to the presiding judge of the superior court on the findings and recommendations pertaining to
matters under the control of the governing body, and every elected county officer or agency head
for which the grand jury has responsibility pursuant to Section 914.1 shall comment within 60
days to the presiding judge of the superior court, with an information copy sent to the board of
supervisors, on the findings and recommendations pertaining to matters under the control of that
county officer or agency head and any agency or agencies which that officer or agency head
supervises or controls. In any city and county, the mayor shall also comment on the findings and
recommendations. All of these comments and reports shall forthwith be submitted to the presiding
judge of the superior court who impaneled the grand jury. A copy of all responses to grand jury
reports shall be placed on file with the clerk of the public agency and the office of the county
clerk, or the mayor when applicable, and shall remain on file in those offices. One copy shall be
placed on file with the applicable grand jury final report by, and in the control of the currently
impaneled grand jury, where it shall be maintained for a minimum of five years.
(d) As used in this section "agency" includes a department.
§933.05 (a) For purposes of subdivision (b) of Section 933, as to each grand jury finding, the responding
person or entity shall indicate one of the following:
(1) The respondent agrees with the finding.
(2) The respondent disagrees wholly or partially with the finding, in which case the
response shall specify the portion of the finding that is disputed and shall include an
explanation of the reasons therefor.
(b) For purposes of subdivision (b) of Section 933, as to each grand jury recommendation, the
responding person or entity shall report one of the following actions:
(1) The recommendation has been implemented, with a summary regarding the
implemented action.
(2) The recommendation has not yet been implemented, but will be implemented in the
future, with a timeframe for implementation.
(3) The recommendation requires further analysis, with an explanation and the scope and
parameters of an analysis or study, and a timeframe for the matter to be prepared for
discussion by the officer or head of the agency or department being investigated or
reviewed, including the governing body of the public agency when applicable. This
timeframe shall not exceed six months from the date of publication of the grand jury report.
(4) The recommendation will not be implemented because it is not warranted or is not
reasonable, with an explanation therefor.
(c) However, if a finding or recommendation of the grand jury addresses budgetary or personnel
matters of a county agency or department headed by an elected officer, both the agency or
department head and the board of supervisors shall respond if requested by the grand jury, but the
response of the board of supervisors shall address only those budgetary or personnel matters over
which it has some decision making authority. The response of the elected agency or department
head shall address all aspects of the findings or recommendations affecting his or her agency or
department.
(d) A grand jury may request a subject person or entity to come before the grand jury for the
purpose of reading and discussing the findings of the grand jury report that relates to that person or
entity in order to verify the accuracy of the findings prior to their release.
(e) During an investigation, the grand jury shall meet with the subject of that' investigation
regarding the investigation, unless the court, either on its own determination or upon request of the
foreperson of the grand jury, determines that such a meeting would be detrimental.
(f) A grand jury shall provide to the affected agency a copy of the portion of the grand jury report
relating to that person or entity two working days prior to its public release and after the approval
of the presiding judge. No officer, agency, department, or governing body of a public agency shall
disclose any contents of the report prior to the public release of the final report.
CITY OF NEWPORT BEACH
OFFICE OF THE MAYOR
Mayor September 10, 2013
Keith D. Curry
Mayor Pro Tem
The Honorable Judge Thomas J. Borris
Rush N. Hill, II
Presiding Judge of the Superior Court
Council Members
700 Civic Center Drive West
Leslie J. Daigle
Santa Ana, CA 92701
Nancy Gardner
Michael P. Henn
RE: Report of the 2012 -2013 Orange County Grand Jury — "To Protect
Tony Petros
and To Serve: A Look at Tools to Assist Law Enforcement in
Edward D. Selich
Achieving Positive Outcomes with the Homeless Mentally lll."
Dear Presiding Judge Borris:
The City of Newport Beach appreciates the time and effort the Grand Jury
spent on the development of their report, `To Protect and To Serve: A
Look at Tools to Assist Law Enforcement in Achieving Positive Outcomes
with the Homeless Mentally 111."
The City Council has reviewed the report and authorized the attached
response to the findings, conclusions and recommendations noted in the
report. The City values the opportunity to respond to this report, share our
perspective, and provide a response to each of the issues requested by
the Grand Jury in their report.
If the City of Newport Beach can provide additional information or
clarification of our response, please do not hesitate to contact me.
Sincerely,
Keith D. Curry
Mayor of Newport Beach
Encl: Response to Findings /Conclusions & Recommendations
cc: The Orange County Grand Jury (w /enclosure)
City of Newport Beach Council Members (w /enclosure)
Police Chief Jay R. Johnson (w /enclosure)
Police Captain Dale Johnson (w /enclosure)
City Hall a Post Office Box 1768 o Newport Beach, California 92658 -8915
www.newportbeachca.gov o (949) 644 -3004
RE: Report of the 2012 -2013 Orange County Grand Jury — `To Protect and To
Serve: A Look at Tools to Assist Law Enforcement in achieving Positive
Outcomes with the Homeless Mentally 111."
FROM: City of Newport Beach, California
DATE: September 10, 2013
The Report obligates the City to respond no later than September 17, 2013 to:
• Findings: F1, F2, F3, F4, F5, F6, F7, F8 and F10; and
• Recommendations: R1 and R2.
The Newport Beach City Council and the Newport Beach Police Department have
reviewed the Orange County Grand Jury report, "To Protect and To Serve: A Look at
Tools to Assist Law Enforcement in achieving Positive Outcomes with the Homeless
Mentally /11." Under the authority of the Chief of Police, Jay R. Johnson, Captain Dale
Johnson has provided the following response, in accordance with California Penal Code
Section 933.05 (a) and (b).
FINDINGS
F1: Although POST requires continuing education in the area of dealing with
individuals who are mentally ill, it does not specify the number of hours or
frequency of officer training; nor does it require that such training be
documented.
The Newport Beach Police Department agrees with this finding.
F2: Field officers desire more in -depth training in dealing with the mentally ill on
the street. (Interviews)
The Newport Beach Police Department agrees with this finding.
F3: There is one officer —in very few circumstances two officers —for every one -
thousand (1,000) citizens in a given city within the County who are expected to
deal with the full range of law enforcement issues of that day.
The Newport Beach Police Department agrees with this finding.
F4: Nationally accredited police departments police less than 10 % of Orange
County cities.
The Newport Beach Police Department agrees with this finding
F5: Not all Orange County cities have at least one officer trained in Crisis
Intervention.
The Newport Police Department agrees with this finding.
F6: There is a broad spectrum of on -going training provided to patrol officers in
order to develop their abilities and strategies in dealing with the mentally ill.
Some departments provide minimal training; others have comprehensive
programs in place.
The Newport Beach Police Department agrees with this finding.
F7: Five departments have their patrol officers ride periodically with the
homeless liaison officer. Seventeen do not.
The Newport Beach Police Department agrees with this finding
F8: Departments are reaching out — or beginning to reach out — to neighboring
departments and to other skilled professionals, both in dialogue about the
mentally ill ad homeless issues in their cities, and to learn more effective
strategies in dealing with these individuals.
The Newport Beach Police Department agrees with this finding.
F10: All police departments adhere to written policy, procedure and /or protocol
regarding contact with mentally ill persons.
The Newport Beach Police Department agrees with this finding
RECOMMENDATIONS:
R1: Require specific continuing education for all police officers and sheriffs
deputies in interacting with the mentally ill and homeless population:
C Orange County City Police Chiefs and the Sheriff - Coroner shall corroborate
with the Orange County Chiefs and Sheriffs Association to set the type,
hours and frequency of this supplemental training;
• Include Crisis Intervention Training (perhaps the Memphis model);
• Training is to be documented. (F1,F2,F3,F4,F5,F6,F7,F8,F10)
This recommendation has not yet been implemented.
The Newport Beach Police Department is committed to working with the Orange County
Chiefs and Sheriffs Association to determine the scope and type of training to meet this
recommendation. The time frame for implementation will be set by the Orange County
Chiefs and Sheriffs Association once the type, scope, and costs of the training have
been determined.
R2: All Orange County City Police Departments and the Sheriffs Department
shall be accredited with a national accreditation agency within (5) years. (F4)
This recommendation is not warranted and will not be implemented.
1) Accreditation costs are unreasonably high.
The cost of the national accreditation process (CALEA) for the Newport Beach
Police Department would be $14,775 plus an unknown "on -site set up fee." An
annual continuation fee of $5000 is mandatory. Administrative costs for self -
assessment, compliance, and training are unknown. Obtaining accreditation is
anticipated to require at least one full -time employee, which will include the costs
for salary, benefits, and pension.
2) Accreditation is unnecessary.
According to CALEA, the purpose of CALEA's Accreditation Program is to
'improve the delivery of public safety services, primarily by: maintaining a body of
standards, developed by public safety practitioners, covering a wide range of up-
to -date public safety initiatives; establishing and administering an accreditation
process; and recognizing professional excellence." [www.calea.org]
These functions already exist through a number of resources routinely utilized by
the Newport Beach Police Department.
• California POST maintains standards for training and continued
professional development.
• California POST also provides, free of charge, consulting and auditing
services to insure best practices and evaluation of service delivery
models.
• The Newport Beach Police Department contracts with "Lexipol" to insure
an up to date policy manual based on best practices and current legal
updates. Through Lexipol, Daily Training Bulletins are conducted for all
sworn officers to reflect changes in the law, court decisions, technology
use, and system processes. Officers complete written tests to
demonstrate their understanding of the training.
• The Newport Beach Police Department provides ongoing professional
training for key management and executives including the FBI National
Academy, POST Command College, and the West Point Leadership
Academy.
• Key management and executives maintain participation in professional
law enforcement associations including: The California Police Chiefs
Association, The International Association of Chiefs of Police, FBI National
Academy Associates, PORAC, and The Orange County Police Chief's
Association.
Through these professional organizations, department managers attend training
and conduct networking that provides up to date information on all areas of law
enforcement including labor law, technology, legislative updates, and prisoner
realignment.
3) National accreditation does not forward the goal of achieving Positive Outcomes
with the Homeless Mentally III.
Recommendation 1 (R1) requires additional training for all personnel in dealing
with the Homeless Mentally III. Implementation of this recommendation will make
a direct impact on the ability of Law Enforcement to deal with this complex issue.
Accreditation does not address the issue in any direct or specific manner.
Accreditation is a cumbersome exercise that will not, in our judgment, accomplish
the goals outlined in the Grand Jury Report.