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HomeMy WebLinkAbout08 - Information Technology Consulting ServicesQ �EWPORr o � Cq<I FORN�P TO: CITY OF NEWPORT BEACH City Council Staff Report Agenda Item No. 8 November 12, 2013 HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL FROM: City Manager's Office Rob Houston, Assistant to the City Manager /IT Manager (949) 644 -3033, rhouston @newportbeachca.gov PREPARED BY: Rob Houston APPROVED:, 0. TITLE: Information Technology Consulting Services — Amendment No. One ABSTRACT: In order to capitalize on the knowledge and experience of the private sector we have engaged the Synoptek, Inc. Company, to provide IT Strategic Advice and Project Management Services. The contract for these services has lapsed and needs to be renewed and updated to properly describe additional services not part of the original scope of their work. An amendment is presented for approval to complete these new tasks. RECOMMENDATION: To approve the amendment of the contract. FUNDING REQUIREMENTS: Funding for these services will be covered from the budgets for both the CAD /RMS project and for the ERP project. DISCUSSION: The City's Information Technology Department strives to provide a high level of service using modern technology to empower City residents, business owners, and staff. In order to achieve this goal the City conducted an organizational assessment and then developed an IT Strategic Plan and roadmap to modernize our Technology platform. The assessment highlighted two top priorities of upgrading our aging Police CAD /RMS and Finance /HR (ERP). The IT department understands the benefits of working with private sector technology knowledge experts to provide strategic advice and project Information Technology Consulting Services — Amendment No. One November 12, 2013 Page 2 management assistance in order to achieve our IT goals. The City originally engaged the Synoptek, Inc., to provide IT Strategic Advice and Project Management Services over a year ago to assist in these efforts. Prior projects completed by Synoptek include: IT Governance Initiation and Project Management Advice and Assistance for the Data Center Migration to the new City Hall building and for enhancing and strengthening our City Network infrastructure. Synoptek has now spent the last four months providing both assistance in the RFP and selection process for the CAD /RMS and ERP software systems, and also CAD /RMS implementation Project Management services. The contract for Synoptek unfortunately lapsed on June 30th and now needs to be renewed and updated to properly describe the current scope of their new work. An amendment is presented for approval to complete these tasks. Staff recommends the City Council find this action is not subject to the California Environmental Quality Act ( "CEQA ") pursuant to Sections 15060(c)(2) (the activity will not result in a direct or reasonably foreseeable indirect physical change in the environment) and 15060(c)(3) (the activity is not a project as defined in Section 15378) of the CEQA Guidelines, California Code of Regulations, Title 14, Chapter 3, because it has no potential for resulting in physical change to the environment, directly or indirectly. NOTICING: The agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the City Council considers the item). Submitted by: —0�d- Rob Houston Assistant to the City Manager Attachments: A. Consulting Contract Amendment OA AMENDMENT NO. ONE TO PROFESSIONAL SERVICES AGREEMENT WITH SYNOPTEK, INC. FOR INFORMATION TECHNOLOGY ADVISORY AND PROJECT MANAGEMENT SERVICES THIS AMENDMENT NO. ONE TO PROFESSIONAL SERVICES AGREEMENT ( "Amendment No. One ") is made and entered into as of this 13th day of November, 2013 ( "Effective Date "), by and between the CITY OF NEWPORT BEACH, a California municipal corporation and charter city ( "City "), and SYNOPTEK, INC., a California corporation ( "Consultant'), whose address is 19520 Jamboree Rd., Suite 110, Irvine, CA 92612, and is made with reference to the following: RECITALS A. On October 1, 2012, City and Consultant entered into a Professional Services Agreement ( "Agreement') for information technology governance and program and project management advice and assistance ( "Project'). B. City desires to enter into this Amendment No. One to reflect additional services not included in the Agreement, to extend the term of the Agreement to September 30, 2014 and to increase the total compensation. C. City and Consultant mutually desire to amend the Agreement, as provided below. NOW, THEREFORE, it is mutually agreed by and between the undersigned parties as follows: 1. TERM Section 1 of the Agreement is amended in its entirety and replaced with the following: "The term of this Agreement shall commence on the October 1, 2012, and shall terminate on September 30, 2014, unless terminated earlier as set forth herein." 2. SERVICES TO BE PERFORMED Exhibit A to the Agreement shall be supplemented to include the Scope of Services, attached hereto as Exhibit A and incorporated herein by reference ( "Services" or "Work "). Exhibit A of the Agreement and Exhibit A of Amendment No. One shall collectively be known as "Exhibit A ". The City may elect to delete certain Services within the Scope of Services at its sole discretion. 3. COMPENSATION TO CONSULTANT Exhibit B to the Agreement shall be supplemented to include the Schedule of Billing Rates, attached hereto as Exhibit B and incorporated herein by reference. Exhibit B of the Agreement and Exhibit B of Amendment No. One shall collectively be known as "Exhibit B ". 3 Section 4.1 of the Agreement is amended in its entirety and replaced with the following: "City shall pay Consultant for the Services on a time and expense not -to- exceed basis in accordance with the provisions of this Section and the Schedule of Billing Rates attached hereto as Exhibit B and incorporated herein by reference. Consultant's compensation for all Work performed in accordance with this Agreement, including all reimbursable items and subconsultant fees, shall not exceed Four Hundred Three Thousand Two Hundred Dollars and 00 /100 ($403,200.00), without prior written authorization from City. No billing rate changes shall be made during the term of this Agreement without the prior written approval of City." The total amended compensation reflects Consultant's additional compensation for additional Services to be performed in accordance with this Amendment No. One, including all reimbursable items and subconsultant fees, in an amount not to exceed Two Hundred Eighty Eight Thousand Dollars and 00/100 ($288,000.00). 4. INTEGRATED CONTRACT Except as expressly modified herein, all other provisions, terms, and covenants set forth in the Agreement shall remain unchanged and shall be in full force and effect. [SIGNATURES ON NEXT PAGE] a IN WITNESS WHEREOF, the parties have caused this Amendment No. One to be executed on the dates written below. APPROVED AS TO FORM: CITY ATTORNEY'S OFFICE Date: I u 1 50/0 By: r�- f�• l Aaron C. Harp'p City Attorney ATTEST: Date: CITY OF NEWPORT BEACH, a California municipal corporation Date: Bv: Keith D. Curry Mayor CONSULTANT: SYNOPTEK, INC., a California corporation Date: By: By: Leilani I. Brown Tim Britt City Clerk Chief Executive Officer Attachments: Date: By: Eric Codomiz Chief Technology Officer [END OF SIGNATURES] Exhibit A — Scope of Services Exhibit B — Schedule of Billing Rates SYNOPTEK. INC Page 3 5 EXHIBIT A SCOPE OF SERVICES 1.0 SCOPE OF SERVICES The scope of services for this amendment is to assist the City of Newport Beach in progressing towards their strategic IT goals, outlined in the 2011 IT Strategy. At the core of those goals are the selection and implementation of an Enterprise Resource Planning (ERP) system and CAD /RMS implementation for the Newport Beach Police Department. 2.0 SCOPE OF SERVICES SCHEDULE The schedule below outlines the scope of services. Objectives Key Activities Individual Project Management and Develop and manage the Request for Proposal Control (RFP) process for the ERP • Review all submitted RFPs for completeness and compliance to RFP requirements • Compile quantitative results from responses based on functional requirements • Summarize and present results from RFP and costs • Create vendor demonstration agendas, administer demos and evaluation forms • Contact and conduct vendor reference checks including site visits • Manage and assist city employees with questions and additional requests to vendor • Review and comment on proposed contract • Assist implementation planning Manage the RFP process for the CAD /RMS vendor selection and project manage the implementation through acceptance (City sign off) • Ensuring the deliverables and activities in the SunGard contract are delivered as planned (e.g. number of training classes delivered) • Develop workplan that requires departmental resources to complete (e.g. build testing, scenario building) • Develop departmental communication plan and specific departmental and command staff communications • Ensure all technical issues are resolved and 5. escalated for resolution, when necessary • Manage issues that will impact the project CAD /RMS con't • Manage risks that will impact the project • Manage interrelated projects that will impact the project, such as CAD /RMS server, desktop and mobile infrastructure • Manage Lifeguard CAD project • Manage city and contractor resource activities that will be directly working on CAD /RMS and interrelated projects • Reviewing SunGard Audit schedule and processes to ensure CMPD required work is complete • Manage the budget in the form of Change Requests (e.g. additional SunGard modules, new custom forms) • Develop and manage a Change Impact Matrix (Gap Analysis) to track major procedural business process changes to support the CAD /RMS system • Create training schedule based on departmental resources and SunGard trainer availability • Develop Go Live Plan including Post Go Live Training Subject Matter Expertise and • As requested, provide Synoptek resourced to Advisory Services assist and advise on IT projects 5. EXHIBIT B SCHEDULE OF BILLING RATES COST PROPOSAL 1. Time and Materials - this Statement of Work (SOW) will be billed an hourly rate of $120. 2. Synoptek bills for time and materials services monthly for the service provided the prior month. We invoice on net -30 terms. Role Hourly Rate Average Not to Exceed Hours Month Daily/Monthly Daily/Monthly Rate Principal $120 $960 /day, & Consultant 160 $19,200 /Month Program Manager $120