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HomeMy WebLinkAbout21 - Residential Solid Waste Transition and ContractPQ�T CITY OF 1) X NEWPORT BEACH City Council Staff Report Agenda Item No. 21 November 26, 2013 TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL FROM: Dave Kiff, City Manager 949 - 644 -3001, dkiff @newportbeachca.gov Mark Harmon, Municipal Operations Department Director 949 644 -3055, mharmon(a)newportbeachca.gov PREPARED BY: Mark Harmon, Municipal Operations Department Director APPROVED: --� a TITLE: Contract Amendment No. Three Between City and HF &H Consultants, LLC (HF &H) for Residential Solid Waste Transition and Contract Management Services RECOMMENDATION: Authorize Mayor Curry to sign the Contract Amendment (Attachment A) between City and HF &H for Residential Solid Waste Transition and Contract Management Services. FINANCIAL: The not to exceed (NTE) compensation of the scope of services outlined in Exhibit A of Attachment A is $79,000.00 The current adopted budget includes sufficient funding in the Refuse Division Account 3150 -8250 for this work.. DISCUSSION: At the April 23, 2013 meeting, City Council approved a Request for Proposal document for residential solid waste services and transfer station operations. In June 2013, the City entered into a contract with HF &H to work with staff to evaluate the seven (7) proposals received for these services. The evaluation was completed in August of 2013. Two amendments to the Contract were entered into, and entailed the following scope of services: 1) Amendment No. One - Evaluation /Assistance with the proposal by the City employees' representative, Newport Beach Employees League (N.B.E.L.). 2) Amendment No. Two - Evaluation and negotiation with three firms selected by City Council for further review: CR &R Incorporated, Rainbow Environmental and Ware Disposal Co. Contract Amendment #3 between City and HF &H Consultants, LLC (HF &H) for Residential Solid Waste Transition and Contract Management Services November 26, 2013 Page 2 At the November 12, 2013 meeting, City Council approved an agreement with CR &R Incorporated to provide residential solid waste services and transfer station operations for the City. It is anticipated that these services will begin in late March of 2014. Staff is recommending that the City enter into a third and final amendment with HF &H for work in two areas. The first area consists of assistance with the transition from City provided services to expanded services with CR &R Incorporated. In the second area, HF &H will provide ongoing contract management assistance for the first year of operation with CR &R Incorporated. This work is outlined in Exhibit A of Amendment No. Three. The first year of operations with CR &R Incorporated will be critical to the long term success of the Agreement. Assistance from HF &H will provide for a smooth, successful transition. ENVIRONMENTAL REVIEW Staff recommends the City Council find this action its not subject to the California Environmental Quality Act ( "CEQA ") pursuant to Sections 15060(c)(2) (the activity will not result in a direct or reasonably foreseeable indirect physical change in the environment) and 15060(c)(3) (the activity is not a project as defined in Section 15378) of the CEQA Guidelines, California Code of Regulations, Title 14, Chapter 3, because it has no potential for resulting in physical change to the environment, directly or indirectly. NOTICING: The agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the City Council considers the item). marK Harmon Director Attachment A; Amendment No. Three to Professional Services Agreement With HF &H Consultants, LLC for Evaluation of Residential Solid Waste Collection Services Proposals AMENDMENT NO. THREE TO PROFESSIONAL SERVICES AGREEMENT WITH HF &H CONSULTANTS, LLC FOR EVALUATION OF RESIDENTIAL SOLID WASTE COLLECTION SERVICES PROPOSALS THIS AMENDMENT NO. THREE TO PROFESSIONAL SERVICES AGREEMENT ( "Amendment No. Three ") is made and entered into as of this 27th day of November, 2013 ( "Effective Date "), by and between the CITY OF NEWPORT BEACH, a California municipal corporation and charter city ( "City "), and HF &H CONSULTANTS, LLC, a California limited liability company ( "Consultant "), whose address is 19200 Von Karman Ave, Suite 360, Irvine CA 92612, and is made with reference to the following: RECITALS A. On June 28, 2013, City and Consultant entered into a Professional Services Agreement ( "Agreement ") to conduct an evaluation of residential solid waste collection services proposals ( "Project "). B. On August 12, 2013, City and Consultant entered into Amendment No. One to the Agreement ( "Amendment No. One ") to reflect additional Services not included in the Agreement and to increase the total compensation. C. On September 25, 2013, City and Consultant entered into Amendment No. Two to the Agreement ( "Amendment No. Two ") to reflect additional Services not included in the Agreement or any prior amendments and to increase the total compensation. D. City desires to enter into this Amendment No. Three to reflect additional Services not included in the Agreement or any prior amendments, to extend the term of the Agreement to March 31, 2015 and to increase the total compensation. E. City and Consultant mutually desire to amend the Agreement, as provided below. NOW, THEREFORE, it is mutually agreed by and between the undersigned parties as follows: 1. TERM Section 1 of the Agreement is amended in its entirety and replaced with the following: "The term of this Agreement shall commence on June 28, 2013, and shall terminate on March 31, 2015, unless terminated earlier as set forth herein. At the City's sole discretion, the term of the Agreement may be extended up to three (3) times for an additional one (1) year per extension by written amendment to the Agreement." 2. SERVICES TO BE PERFORMED Exhibit A to the Agreement shall be supplemented to include the Scope of Work to Provide Transition and Contract Management Services, attached hereto as Exhibit A and incorporated herein by reference ( "Services" or "Work "). Exhibit A of the Agreement, Exhibit A of Amendment No. One, Exhibit A of Amendment No. Two and Exhibit A of Amendment No. Three shall collectively be known as "Exhibit A ". The City may elect to delete certain Services within the Scope of Services at its sole discretion. 3. COMPENSATION TO CONSULTANT Section 4.1 of the Agreement is amended in its entirety and replaced with the following: "City shall pay Consultant for the Services on a time and expense not -to- exceed basis in accordance with the provisions of this Section and the Schedule of Billing Rates attached hereto as Exhibit B and incorporated herein by reference. Consultant's compensation for all Work performed in accordance with this Agreement, including all reimbursable items and subconsultant fees, shall not exceed One Hundred Ninety -Seven Thousand Eight Hundred Dollars and 00 /100 ($197,800.00) during the term of this Agreement as amended herein, without prior written authorization from City. No billing rate changes shall be made during the term of this Agreement without the prior written approval of City." The total amended compensation reflects Consultant's additional compensation for additional Services to be performed in accordance with this Amendment No. Three, including all reimbursable items and subconsultant fees, in an amount not to exceed Seventy -Nine Thousand Dollars and 00/100 ($79,000.00). Should the City exercise its option to extend the Agreement as provided for in Section 1 of the Agreement, as amended, compensation during the extended Term or Terms shall be in substantial conformance with Exhibit B to Amendment No. Three. 4. INTEGRATED CONTRACT Except as expressly modified herein, all other provisions, terms, and covenants set forth in the Agreement shall remain unchanged and shall be in full force and effect. [SIGNATURES ON NEXT PAGE] HF &H Consultants, LLC Page 2 IN WITNESS WHEREOF, the parties have caused this Amendment No. Three to be executed on the dates written below. APPROVED AS TO FORM: CITY ATTORNEY'S OFFICE Date: CITY OF NEWPORT BEACH, a California municipal corporation By: 4aA,I ( / u ` , l P )r By: Aaron C. Harp' Keith D. Curry City Attorney Mayor ATTEST: Date: CONSULTANT: HF &H Consultants, LLC, a California limited liability company By: By: Leilani I. Brown Laith Ezzet City Clerk Senior Vice President [END OF SIGNATURES] Attachments: Exhibit A — Scope of Work to Provide Transition and Contract Management Services Exhibit B — Schedule of Billing Rates HF &H Consultants, LLC Page 3 I N..ifTon-I Scope of Work to Provide Transition and Contract Management Services Background At the City Council meeting on November 12, 2013, the City of Newport Beach City Council voted to outsource residential solid waste collection and awarded an agreement (Hauler Agreement) to CR &R. The term of the negotiated Hauler Agreement is seven (7) years, beginning March 31, 2014, with a City option to extend the Hauler Agreement for up to three (3) additional years. Four (4) communities in the City receive residential service under other exclusive collection agreements with private haulers: • Newport Coast and Santa Ana Heights, which are serviced by CR &R; and, • Bonita Canyon Subdivision /Belcourt and Newport Terrace, which are serviced by Waste Management. The City also has separate contracts with: • Ware Disposal for City facilities collection; • Rainbow Environmental Services for collection of beach containers; • Robert's Disposal for collection of street and park containers; and, • Athens Services for street sweeping. Project Objective The City has requested HF &H to assist in monitoring the transition from City solid waste collection service to CR &R's service, and to subsequently provide contract management and oversight to ensure CR &R complies with the terms of the Hauler Agreement for the services areas previously served by City crews. Scope of Work Task 1: Transition Assistance (to be completed by the date CR &R begins residential solid waste collection service except as noted * *) The City is transitioning to a private waste collector and transitioning from unlimited, once per week, manual trash collection in customer — provided containers, to a two -cart automated collection system. Under the new two -cart system, each residential customer will be provided one or more refuse containers and, at the customer's option, a recycling container (recycling container is optional) (size selected by customer). Use of the recycling container by residents is optional. A portion of the refuse container material will be processed at a material recovery facility to recover recyclables and green waste. The City and CR &R will need to undertake numerous tasks in order to ensure a smooth transition. HF &H has assisted cities through this process to minimize disruption to customers and to ensure programs are properly implemented in a timely manner. HF &H Consultants, LLC Page A -1 HF &H will review the detailed transition plan to be developed by CR &R and monitor it for consistency with the Hauler Agreement requirements. CR &R's transition plan will need to address, among other items, the following: Cart and container design requirements Container delivery plan • Solid waste vehicle requirements • Employment of former City employees • List of drivers, including documentation of appropriate class licenses • Routing schedule and coordination with street sweeping services • Procedures for identifying, removing and recycling of residents' existing cans • Public education and outreach during the transition period • Cart selection mailing • Initial transition mailing(s) prior to the start of collection services • Website • Semi - annual notice /Newsletter — schedule • Quarterly notice /Newsletter — schedule • Corrective action notices • Notification to City of dedicated Route Supervisor, and Contract and Service Liaisons Purchase of City collection vehicles within thirty (30) days of Hauler Agreement execution • Customer service surveys at completion of six (6) months of service* The following tasks proposed by HF &H are for the transition assistance and ongoing contract management assistance associated with the Hauler Agreement between the City and CR &R and do not include performance of these tasks for other agreements executed by the City. HF &H will assist with the following services: Task 1A: Develop and Monitor Detailed Transition Calendar and Hauler Requirements Checklist During the transition, it is critical that key tasks are completed by certain dates. Examples include obtaining equipment, receiving and testing route data, public education, and community workshops. HF &H Consultants, LLC Page A -2 Challenge: Many of the transition tasks are successive and dependent upon the successful completion of previous tasks. If tasks are missed or delayed there is the potential for equipment delivery delays, inadequate public education and outreach, insufficient driver familiarity with route challenges, and other issues. HF &H Solution: HF &H will develop a comprehensive Transition Schedule and CR &R Requirements Checklist to guide the transition process. HF &H will monitor transition progress and compliance in meeting deadlines by meeting with CR &R and City staff on a periodic basis during the transition period. This task will also include interim telephone conversations between HF &H staff, CR &R, and /or City staff. Task 18: Review and Revision of Public Outreach Materials The City's residents have historically received service from municipal crews and have used resident- provided containers and bags for mixed solid waste. Under the new Hauler Agreement, residents will receive CR &R- provided refuse and recycling carts (the later if desired), and will be allowed to place additional solid waste in their own containers and bags for collection. There are also new services included in the new Hauler Agreement such as a Sharps collection program, enhanced bulky item collection, and door -to -door household hazardous waste collection. Challenge: Residents must be made aware of and understand the new collection and enhanced program options available under the new Hauler Agreement. A successful transition will require thoughtful and accurate public education and outreach. Exhibit B, Section B.7 of the Hauler Agreement requires CR &R to develop printed public education materials, a dedicated web site page for City - specific information, and classroom education curriculum. HF &H Solution: HF &H will review public education and outreach materials developed by CR &R for accuracy and consistency with the provisions of the Hauler Agreement. It is HF &H's understanding that CR &R will be conducting a series of public meetings to provide residents with information on the new services; HF &H will review the meeting- content developed by CR &R for these meetings. Task 1C: Review Reporting Forms The Hauler Agreement requires CR &R to submit monthly and quarterly reports. Challenge: Accurate and comprehensive reporting by CR &R is imperative to ensure that the City is in compliance with State diversion requirements. Under AB 939, HF &H Consultants, LLC Page A -3 jurisdictions are required to submit information to CalRecycle on solid waste diversion programs including descriptions of the programs, and tonnage diverted by material for each program. HF &H Solution: HF &H will review the hauler reporting forms for consistency with the Hauler Agreement requirements. Task 2: Ongoing Contract Management Assistance Task 2A: Develop CR &R Compliance Matrix and Hauler Agreement Summary Sheet Challenge: Ensure CR &R compliance with new Hauler Agreement. The City's new Hauler Agreement includes reporting, minimum diversion, compensation adjustment, public education, and additional service and facility use requirements. CR &R's negotiated rates include performance of these requirements and it is important that the City is confident that these requirements are being met in their entirety. HF &H Solution: HF &H will develop a CR &R compliance matrix which will be reviewed at each meeting with CR &R and the City to ensure compliance with all contractual requirements. Additionally, HF &H will develop a Hauler Agreement summary for the City which categorizes requirements such as new services (e.g., bulky item, household hazardous waste, sharps, and abandoned item collection). This document will allow the City to easily provide information to residents and City staff regarding new and enhanced programs and assist in CR &R compliance. Task 28: Review of Hauler Reports Challenge: The City is required to meet certain diversion requirements. HF &H Solution: HF &H will review CR &R's reports submitted to the City to ensure that the information is consistent with the Hauler Agreement requirements. In addition, HF &H will perform trend analyses on tonnage data submitted by CR &R to the City and present our findings during regular meetings. These analyses allow real -time tracking of new solid waste programs by measuring the generation of different types of waste (such as refuse disposed, and recyclables recovered) over an extended period of time. Task 2C: Meetings with CR &R and City Challenge: HF &H Consultants, LLC Page A -4 Address CR &R compliance, diversion, or reporting issues before they become problems. If CR &R reports are not reviewed on a monthly basis, issues can be overlooked, and these issues that may have been easily resolved can turn into compliance issues for the City. HF &H Solution: HF &H has developed strategies to ensure CR &R compliance, assess program issues /concerns, and expedite program data and information collection. HF &H understands that City staff time is valuable, and these strategies have evolved over the course of our engagements in order to maximize the effectiveness of our meetings and to ensure efficient use of resources. The items contained in our meeting documents will include, but are not limited to: o Trend analyses of tonnage in order to track progress and discern anomalies. o A matrix of CR &R responsibilities based on requirements contained in the Hauler Agreement. o New regulatory developments that may impact the provision of residential solid waste services. Meeting documents will be forwarded to all stakeholders prior to the meeting in order to allow each participant adequate time to prepare for the meeting. HF &H will take the minutes of the meeting and, subsequently, distribute the meeting summary, which includes tasks discussed at the meeting, parties responsible for completing these tasks, and dates for which tasks are due. Task 2D: Review of Public Outreach Materials Challenge: The new two -cart collection system will encourage residents to separate trash (if residents choose to do so) and recyclables and will require ongoing efforts to educate the public. HF &H Solution: Based on our experience reviewing public outreach strategies and materials in dozens of local communities, HF &H will coordinate with CR &R to ensure that ongoing public outreach efforts are effective. Task 2E: Verify Achievement of Diversion Requirement Challenge: The contract requires CR &R to divert 45% of the waste collected and contains financial penalties assessed on a per ton basis if the diversion target is not achieved. HF &H Solution: HF &H Consultants, LLC Page A -5 HF &H will monitor CR &R's diversion on a monthly basis for compliance with terms of the Hauler Agreement and calculate penalties if the required diversion is not achieved. HF &H will track year -to -date performance of diversion to monitor compliance. Task 2F: Review Annual Compensation Adiustment Calculation Challenge: The contract provides for an annual compensation adjustment using a formula defined in the Hauler Agreement based on published price indices for various cost components and the cost of disposal at the Orange County landfill system. The rate adjustment formula contains a variety of caps and limits on future rate adjustments. HF &H Solution: HF &H will verify the accuracy of the indices and supporting computations used in CR &R's compensation adjustment request and confirm that it is consistent with the terms of the Hauler Agreement. HF &H Consultants, LLC Page A -6 EXHIBIT B SCHEDULE OF BILLING RATES Fees HF &H will provide our services based on time and materials. The estimated cost for Task 1 *: Transition Assistance: $29,500.00 The estimated cost for Task 2 *: Ongoing Contract Management Assistance is $49,500.00 for a twelve -month period. The total cost for Tasks 1 and 2 is estimated not -to- exceed $79,000.00 *The cost estimate is based on performing the specific contract management tasks described above under the "Scope of Work" and assumes that City staff will perform other tasks not included in the Scope of Work such as day -to -day coordination with CR &R's field personnel or residential customers regarding service requests, missed pickups, customer complaints, or other routine operations matters. If HF &H is requested to participate in additional activities, HF &H will participate for an additional fee based on time and materials. HF &H will bill the City once per month based on the number of hours worked multiplied by our hourly billing rates, plus expenses incurred. Payment is due within thirty (30) days of approval of invoice. Hourly rates for our consultants during the initial term of the Agreement are as follows: Position Hourly Rate President/Senior Vice President: $259 Vice President: $235 Director /Sr. Project Manager: $219 Project Manager: $199 to $215 Senior Associate: $145 to $165 Associate Analyst: $135 Assistant Analyst: $105 Administrative Staff: $95 Intern Consultant: $45 Expenses Mileage: $0.555 per mile* Document reproduction (black and white): $0.15 per page ** HF &H Consultants, LLC Page B -1 Color document reproduction: $0.75 cents per page ** Outside document reproduction /couriers /postage Actual Public conveyances and parking: Actual All other out -of- pocket expenses: Actual *Or as adjusted by IRS allowance ** Over 20 pages per run Adjusted Position Hourly Rates In the event the City opts to extend the Agreement, pursuant to Section 1 of the Agreement as amended, the rates and compensation for the Ongoing Contract Management Assistance Task (Task 2) shall be adjusted each year beginning April 1, 2015, based on an annual CPI adjustment as further detailed below. Upon the first anniversary of April 1, 2014 and upon each anniversary thereafter, the rates and compensation set forth in Exhibit B ('Billing Rates ") shall be adjusted in proportion to changes in the Consumer Price Index, subject to the maximum adjustment set forth below. Such adjustment shall be made by multiplying the Billing Rates in Exhibit B by a fraction, the numerator of which is the value of the Consumer Price Index for the calendar month three (3) months preceding the calendar month for which such adjustment is to be made, and the denominator of which is the value of the Consumer Price Index for the same calendar month immediately prior to April 1, 2014. The Consumer Price Index to be used in such calculation is the "Consumer Price Index, All Items, 1982 -84 =100 for All Urban Consumers (CPI -U) ", for the Los Angeles-Riverside- Orange County Metropolitan Area, published by the United States Department of Labor, Bureau of Labor Statistics. If both an official index and one or more unofficial indices are published, the official index shall be used. If said Consumer Price Index is no longer published at the adjustment date, it shall be constructed by conversion tables included in such new index. In no event, however, shall the amount payable under this Agreement be reduced below the Billing Rates in effect immediately preceding such adjustment. The maximum adjustment increase to the Billing Rates, for any year where an adjustment is made pursuant to this Section, shall not exceed 2.5% of the Billing Rates in effect immediately preceding such adjustment. HF &H Consultants, LLC Page B -2