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HomeMy WebLinkAbout09 - Smart-Station Call Alerting SystemCITY OF NEWPORT BEACH CITY COUNCIL STAFF REPORT Agenda Item No. 9 February 9, 2010 TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL FROM: Fire Department Steve Lewis, 644 -3101, slewis @nbfd.net SUBJECT: Purchase and Installation of Smart - Station Call Alerting System at Fire Station #5 — Corona Del Mar RECOMMENDATION City Council approve the purchase and installation of WestNet Smart - Station Call Alerting System for Fire Station 5 in an amount not to exceed $45,000. DISCUSSION Background: Response time is critical to successful execution of every emergency response. The faster firefighters can get to a fire or emergency, the better the chances for rescuing victims and knocking down a fire. The quicker paramedics begin CPR on a cardiac arrest patient, the better the chance of survival for the patient. Because we recognize the need to continually improve response times, the Fire Department has programmed the installation of Smart - Station call alerting system at all Newport Beach fire stations over the past few years. Station #5, Corona Del Mar is the last station to get the installation. Smart- Station Call Dispatch: Under the Smart - Station system, at the same time the call -taker sends the initial information (type of call and address) to the dispatcher, an electronic signal goes to the station. This is called a "direct dispatch" because it is done by CAD with no human intervention. The Smart Station receives the data from the CAD and an electronic annunciator announces what units are being dispatched and what type of call, i.e. medical, fire, traffic collision. This early announcement allows firefighters to start moving towards their apparatus and tells them what protective equipment to don. In the meantime, the call -taker is getting additional information from the caller, entering it into the CAD, and sending the updated information to the dispatcher. At the time that the Purchase and Installation of Smart- Station Call Alerting System February 9, 2010 Page 2 dispatcher has verified the address and call specifics, the vocal call is made over the radio, pagers, and station announcing system. By this time however, the firefighters are well on their way toward donning the appropriate protective clothing and in a position to better use the address information and leave the station. All of the data that has been gathered is sent to the mobile data computer on the apparatus. The new system gives anywhere from a few seconds to 45 seconds of "early warning" that we don't have under the old system. Typically the Smart- Station is providing 15 to 34 seconds of additional response time. When our goal is to respond to a medical call in a few minutes, an extra 30 seconds represents a significant improvement. Environmental Review: This purchase of electronic equipment has been determined to not be a project for purposes of the California Environmental Quality Act. Funding Availability: City Council approved CIP funding for this project in June 2009. $65,000 is available in account 7271- C8002001 for this project. Fire Support Services Manager Submitted by: Steve Lewis ' Fire Chief