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HomeMy WebLinkAbout08 - Upgrade of PD's Computer Automated Dispatch (CAD) SoftwareTO: CITY OF NEWPORT BEACH CITY COUNCIL STAFF REPORT Agenda Item No. 8 June 22, 2010 HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL FROM: Police Department Robert M. Luman, Chief of Police, 949 - 644 -3701, RLuman @nbpd.org Bill Hartford, Lieutenant, 949 - 644 -3660, BHartford @nbpd.org SUBJECT: APPROVAL OF SOFTWARE LICENSE AND PROFESSIONAL SERVICE AGREEMENT WITH NORTHROP GRUMMAN RECOMMENDATIONS: 1. Approve an expenditure of $121,547 to upgrade the Police Department's Computer Automated Dispatch (CAD) software from Windows 2000 Operating System to Windows XP Professional. 2. Authorize a single- source contract from Northrop Grumman (formerly PRC), the product manufacturer of the Police Department's CAD System. 3. Authorize the Mayor to execute a Software License and Professional Services Agreement contract with the vendor approved as to form by the Office of the City Attorney. DISCUSSION: Currently, the Police Department's CAD' workstations are performing on the Windows 2000 Operating System, which is no longer supported by Microsoft. The CAD workstations are also used for other functions, such as accessing email (using Microsoft Outlook), word processing (using Microsoft Word), accessing various web sites (using Internet Explorer), and working with spreadsheets (using Microsoft Excel). The Police Department was unable to update the CAD workstations to Microsoft Office 2007 due to system errors associated with the Windows 2000 Operating System. CAD workstations run various third -party software programs, such as the Automatic Vehicle Location (AVL) software from Geo Spatial Technologies and the alarms system interface software. As these various software packages have been upgraded, we ICAD systems allow public safety operations and communications to be augmented, assisted, or partially controlled by an automated system. It can include, among other capabilities, computer - controlled emergency vehicle dispatching, vehicle status, incident reporting, and management information. National Institute of Justice, Law Enforcement Information Technology Council, 2009. Funding for Dispatch Center Software Upgrade June 22, 2010 Page 2 initially experienced problems running them on the Windows 2000 Operating System. However, the Department's IT Unit was able to develop solutions to insure integration. As third -party software programs continue to be upgraded, some of these vital software programs will no longer be able to function utilizing the Windows 2000 platform. Northrop Grumman has quoted a price of $121,547 for converting the CAD System software from Altaris Neuron GUI Client (Windows 2000) to Altaris Gold CAD HCL Presenter EE52 Windows GUI Client (Windows XP)2. This price is an increase from the previous 2008 Northrop Grumman quote, which was $86,200. Northrop Grumman attributed the price increase to the HCL Presenter EE52 upgrade to their GUI Client. Northrop Grumman is the developer of our CAD System's software, and the Police Department currently has a service contract with them. As a component of the Northrop Grumman system, a source code is embedded into the CAD System's software, which is a proprietary product of Northrop Grumman. Due to the proprietary product source code, the Police Department is limited to utilizing Northrop Grumman as the sole provider for the Department's CAD servicing and upgrades. Funding Availability: The upgrade of the Department's CAD System was funded from the City Manager's list for budget year 2009/2010 in the amount of $86,200, account #1820 -8091. The remaining amount of $35,347 will be funded from account #1820 -8181, the Police Department's computer software maintenance account. Environmental Review: None required. Prepared by: Submitted by: Bill Hartford Rob rt M. Luman �r \j Support Services Lieutenant CHIEF OF POLICE Attachment: Northrop Grumman Quote: CSG #111185 Northrop Grumman Professional Services Agreement Contract 2 Presenter EE52 is the graphic user interface source code, which is proprietary to the HCL Corporation for use with the Microsoft Windows Operating System. May 17, 2010 Newport Beach Police Department 870 Santa Barbara Drive Newport Beach, CA 92660 Attention: Mr. John Veale Northrop Grumman Corporation Information Systems Civil Systems Division Commercial, State and Local Pmgmrns '15010 Conference Gen ter Dive Chantilly, Virginia 20151 Quote: CSG #111185 Re: Upgrade Altaris CAD GUI Client to Altaris Gold Presenter GUI Client for Windows XP Dear Mr. Veale, Northrop Grumman Systems Corporation, acting through Northrop Grumman Information Systems sector, Civil Systems Division, herein referred to as Northrop Grumman is pleased to provide this firm fixed price (FFP) quote for the migration of the existing Altaris CAD Neuron GUI Client to the Altaris Gold CAD HCL Presenter EE52 Windows XP GUI Client. The current Neuron Data product used with the Altaris CAD Client will be migrated to the latest HCL Presenter EE52 product. The enhanced GUI will provide for an enhanced look and feel, along with support for Microsoft Windows XP. This quotation will remain valid for 30 days from issuance, unless extended in writing by Northrop Grumman. Scope of Work Northrop Grumman will procure the following HCL Presenter EE52 series development and deployment components that are necessary for the GUI code conversion from the older Neuron Data series and provide Newport Beach with the HCL Presenter EE52 deployment license and software: HCL Presenter EE52 Deployment for Windows Client License per client workstation. • One Windows Server deployment kit will be provided with a maximum total usage of twenty -five (25) Server GUI client licenses for the primary and backup CAD servers. The deployment licenses are used for the Altaris X- Windows GUI clients that are run on the CAD servers (also known as the `guitiop'). The Windows Server and Client HCL EE52 deployment kit will be compatible with Windows Server architectures only. Northrop Grumman Information Systems, Inc. Page 1 of 4 Northrop Grumman will convert the current Altaris CAD Neuron GUI to the HCL Presenter EE52 series. The following tasks will be performed as a part of that upgrade: • Provide a Project Manager as a single point of contact for this project in order to manage this GUI migration work. The project management services include providing a project schedule, coordinating project activities and reporting project status updates to Newport Beach. • Analyze and identify all GUI Engine Site Specific Code. • Provide the new Altaris Gold CAD Presenter GUI Engine that uses the new HCL Presenter EE52 series which supports the Microsoft XP Operating System. • Port, build and debug the Altaris Gold CAD Presenter GUI Engine and GUI application code. Newport Beach staff will perform the preliminary testing as soon as Northrop Grumman completes the porting of the GUI. • Merge site specific GUI Engine changes to the new Altaris Gold CAD GUI Engine. • Provide a new Configuration Management (CM) build for the newly converted Altaris Gold CAD GUI. • Provide for the development and CM build environment in Northrop Grumman Chantilly office. • Build and prepare for final CM deployment release for Newport Beach to deploy. • Deliver to the Newport Beach for final acceptance testing and make any necessary adjustments resulting from acceptance testing. The following are Newport Beach's responsibilities: • Newport Beach will be responsible for the deployment of the migrated CAD client. • Designate technical and functional staff to work with Northrop Grumman project manager and onsite personnel for testing, integration and installation. • Perform all necessary testing, including unit testing, functional testing and integration testing. • Deploy the new CAD GUI client to all Newport Beach workstations. • Provide Northrop Grumman with Test Reports and screen shots and assist Northrop Grumman in troubleshooting the problems caused by the client upgrade. • Install and setup 2 Testing GUI workstations on Newport Beach's CADTRAIN system. Northrop Grumman Information Systems, Inc. Page 2 of 4 Since this CAD GUI client migration work will not change the existing CAD functionality, Northrop Grumman will not provide any new or modified CAD documentation under this quotation. Special Considerations Northrop Grumman assumes the Newport Beach is using or will be using Dell PC workstations that run Windows XP and are equipped with the proper video adapters. This quotation does include any effort to upgrade the PC hardware and /or the Windows Operating System. The Altaris Gold Presenter GUI will need to be tested for compatibility for each type of customer workstation hardware and video configuration(s), i.e., single and multi -video head display adapters. Northrop Grumman can provide additional services that are not part of this statement of work to assist in the hardware validation should it become necessary. The Newport Beach will assign a Manager to work with the Northrop Grumman Project Manager to coordinate all onsite activities, including integration, testing, and deployment of the new Presenter GUI client. Acceptance The Newport Beach will test the functionality of the system upgrade on the CADTRAIN system within ten days of installation. Successful cutover of the GUI XP EE52 Client to the CADLIVE environment shall be the only criteria for acceptance. Additional GUI bug fixes will continue to be processed thereafter under the existing CAD Maintenance agreement. Price Northrop Grumman will perform the above work for the following price: Northrop Grumman Labor for the GUI upgrade services and HCL EE52 Windows Deployment Licenses includes: $106,547 Total Services: $106,547 Annual Maintenance Fee for HCL EE52 Presenter $15,000 The Newport Beach is responsible for any applicable taxes, which will be included in the invoices. Northrop Grumman Information Systems, Inc. Page 3 of 4 Terms and Conditions Standard Terms and Conditions apply and are the basis of this quotation. A project schedule will be agreed upon after receipt of a purchase order or properly executed contract. This quotation will expire 60 days after the issuance date. Northrop Grumman appreciates the opportunity to respond to Newport Beach's needs. If you have any questions, please contact LeRoy Butenhoff at (571) 313 -2387 or me at (571) 313 -2610. Sincerely, Andy Peucker Contracts Manager cc: LeRoy Butenhoff Forrest Nutter Paul Martin Gary Wilkerson Lori Runge Contract File Northrop Grumman Information Systems, Inc. Page 4 of 4 SOFTWARE LICENSE AND PROFESSIONAL SERVICES AGREEMENT WITH NORTHRUP GRUMMAN SYSTEMS CORPORATION FOR DISPATCH CENTER SOFTWARE UPGRADES THIS SOFTWARE LICENSE AND PROFESSIONAL SERVICES AGREEMENT ( "Agreement ") is made and entered into as of this day of June, 2010, by and between the City of Newport Beach, a California Municipal Corporation ( "City "), and Northrup Grumman Systems Corporation, a Delaware Corporation, acting through Northrup Grumman Information Systems Sector, Civil Systems Division a whose address is 15010 Conference Center Drive, Chantilly, VA 20151 ( "Northrup Grumman "), and is made with reference to the following: RECITALS A. City is a municipal corporation duly organized and validly existing under the laws of the State of California with the power to carry on its business as it is now being conducted under the statutes of the State of California and the Charter of City. B. Northrup Grumman owns all right, title and interest to the Northrop Grumman Software and related documentation (the "Northrop Grumman Software "). B. The City's Police Department ( "Department ") requires an upgrade to the Department's CAD workstations from the Windows 2000 Operating System to the Windows XP Operating System and annual software maintenance thereafter. C. City desires to engage Northrup Grumman to integrate, test and deploy the new Operating System, provide the software license and provide annual software maintenance ( "Project "). D. Northrup Grumman possesses the skill, experience, ability, background, certification and knowledge to provide the services described in this Agreement. E. The principal member of Northrup Grumman for purposes of Project, shall be LeRoy Buttenhoff. F. City has solicited and received a proposal from Northrup Grumman, has reviewed the previous experience and evaluated the expertise of Northrup Grumman, and desires to purchase software from and further retain Northrup Grumman to render professional services under the terms and conditions set forth in this Agreement. NOW, THEREFORE, it is mutually agreed by and between the undersigned parties as follows: 1. TERM 1.1 Agreement for Services. The term of the Agreement for Services shall commence upon acceptance and shall terminate on the 30th Day of June, 2011, unless terminated earlier as set forth herein. 1.2 HCL EE52 Windows Deployment Software License ( "Software License "). The term of this Software License shall commence upon acceptance by City and is perpetual in existence. 2. SERVICES TO BE PERFORMED Northrup Grumman shall diligently perform all the Services described in the Scope of Services attached hereto as Exhibit A and incorporated herein by reference ( "Work" or "Services "). The City may elect to delete certain tasks of the Scope of Services at its sole discretion. 3. TIME OF PERFORMANCE Time is of the essence in the performance of Services under this Agreement and the Services shall be performed to completion in a diligent and timely manner. The failure by Northrup Grumman to perform the Services in a diligent and timely manner may result in termination of this Agreement by City. Installation, setup and deployment shall be completed no later than December 31, 2010. Notwithstanding the foregoing, Northrup Grumman shall not be responsible for delays due to causes beyond Northrup Grumman's reasonable control. However, in the case of any such delay in the services to be provided for the Project, each party hereby agrees to provide notice to the other party so that all delays can be addressed. 3.1 Northrup Grumman shall submit all requests for extensions of time for performance in writing to the Project Administrator (as defined in Section 6 below) not later than ten (10) calendar days after the start of the condition that purportedly causes a delay. The Project Administrator shall review all such requests and may grant reasonable time extensions for unforeseeable delays that are beyond Northrup Grumman's control. 3.2 For all time periods not specifically set forth herein, Northrup Grumman shall respond in the most expedient and appropriate manner under the circumstances, by telephone, fax, hand - delivery or mail. 3.3 Unless otherwise specified, the Work subject to this Agreement shall be deemed accepted upon the completion of the Work set forth in the scope of services and upon commencement of beneficial use by Customer. 4. COMPENSATION 4.1 City shall pay Northrup Grumman in accordance with the provisions of this Section and the Schedule of Billing Rates attached hereto as Exhibit A. Northrup Grumman's total compensation for all Work performed in accordance with this Agreement, including all licensing fees, reimbursable items and subconsultant fees, shall not exceed One Hundred Twenty - One Thousand Five Hundred and Forty -Seven Dollars and NO /100 ($121,547.00) without prior written authorization from City. No billing or Software License and Professional Services Agreement Page 2 product rates shall be made during the term of this Agreement without the prior written approval of City. A. Software and all professional Services for the GUI upgrades services and HCL EE52 Windows Deployment Licenses shall be billed on a time and materials basis in an amount not to exceed One Hundred Six Thousand Five Hundred and Forty Seven Dollars and No /100 ($106,547.00). B. Annual software maintenance fee shall be billed at an amount not to exceed Fifteen Thousand Dollars and NO /100 ($15,000.00). Annual software maintenance fee is due and payable upon effective date of Agreement. 4.2 Payment Schedule. A. Software and professional services shall be due and payable on the following schedule: Upon effective date of Agreement Upon Installation of Software and /or Modifications Upon Acceptance as provided in Section 3.3 Total Software and Professional Services 11 50% 40% 10% 100% ($53,273.50) ($42,618.80) ($10,654.70) $106,547.00 4.3 Taxes. Northrup Grumman shall indicate any and all applicable taxes due on invoices submitted to City and provide a notation on said invoice that it shall be City's obligation to remit any taxes due to the State of California under City's Direct Payment Exemption permit number SR EAA 24- 089475 DP and City will self- accrue any Use Tax obligation to the California Board of Equalization in the amount then determined to be proper and due. 4.4 Northrup Grumman shall submit invoices to City describing the products delivered and /or Services performed. Northrup Grumman's invoices shall include the name of the person who performed the Work, a brief description of the Services performed and /or the specific task in the Scope of Services to which it relates, the date(s) the Services were performed, the number of hours spent on all Work billed on an hourly basis, and a description of any reimbursable expenditures. City shall pay Northrup Grumman no later than thirty (30) days after approval of the invoice by City staff. 4.5 City shall reimburse Northrup Grumman only for those costs or expenses specifically approved in this Agreement, or specifically approved in writing in advance by City. Unless otherwise approved, such costs shall be limited and include nothing more than the following costs incurred by Northrup Grumman: Software License and Professional Services Agreement Page 3 A. The actual costs of subconsultants for performance of any of the services that Northrup Grumman agrees to render pursuant to this Agreement, which have been approved in advance by City and awarded in accordance with this Agreement. B. Actual costs and /or other costs and /or payments specifically authorized in advance in writing and incurred by Northrup Grumman in the performance of this Agreement. 4.6 Northrup Grumman shall not receive any compensation for Extra Work performed without the prior written authorization of City. As used herein, "Extra Work" means any Work that is determined by City to be necessary for the proper completion of the Project, but which is not included within the Scope of Services and which the parties did not reasonably anticipate would be necessary at the execution of this Agreement. Compensation for any authorized Extra Work shall be paid on an hourly basis at the rate of Two Hundred and Fifty Dollars and no /100 ($250.00) per hour. 5. PROJECT MANAGER Northrup Grumman shall designate a Project Manager, who shall coordinate all phases of the Project. This Project Manager shall be available to City at all reasonable times during the Agreement term. Northrup Grumman has designated LEROY BUTENHOFF to be its Project Manager. Northrup Grumman shall not remove or reassign the Project Manager or any personnel listed in Exhibit A or assign any new or replacement personnel to the Project without the prior written consent of City. City's approval shall not be unreasonably withheld with respect to the removal or assignment of non -key personnel. Northrup Grumman, at the sole discretion of City, shall remove from the Project any of its personnel assigned to the performance of services upon written request of City. Northrup Grumman warrants that it will continuously furnish the necessary personnel to complete the Project on a timely basis as contemplated by this Agreement. 6. ADMINISTRATION This Agreement will be administered by the Police Department. The SUPPORT SERVICES DIVISION COMMANDER or his /her designee shall be the Project Administrator and shall have the authority to act for City under this Agreement. The Project Administrator or his authorized representative shall represent City in all matters pertaining to the services to be rendered pursuant to this Agreement. 7. CITY'S RESPONSIBILITIES In order to assist Northrup Grumman in the execution of its responsibilities under this Agreement, City agrees to, where applicable: A. Provide access to, and upon request of Northrup Grumman, one copy of all existing relevant information on file at City. City will provide all such Software License and Professional Services Agreement Page 4 materials in a timely manner so as not to cause delays in Northrup Grumman's Work schedule. B. Provide Northrup Grumman personnel with adequate workspace and such other related facilities as may be required by Northrop Grumman to perform Services enumerated herein. 8. STANDARD OF CARE 8.1 All of the Services shall be performed by Northrup Grumman or under Northrup Grumman's supervision. Northrup Grumman represents that it possesses the professional and technical personnel required to perform the Services required by this Agreement, and that it will perform all Services in a manner commensurate with community professional standards. All Services shall be performed by qualified and experienced personnel who are not employed by City, nor have any contractual relationship with City. By delivery of completed Work, Northrup Grumman certifies that the Work conforms to the requirements of this Agreement and all applicable federal, state and local laws and the professional standard of care. 8.2 Northrup Grumman represents and warrants to City that it has, shall obtain, and shall keep in full force in effect during the term hereof, at its sole cost and expense, all licenses, permits, qualifications, insurance and approvals of whatsoever nature that is legally required of Northrup Grumman to practice its profession. Northrup Grumman shall maintain a City of Newport Beach business license during the term of this Agreement. 8.3 Northrup Grumman shall not be responsible for delay, nor shall Northrup Grumman be responsible for damages or be in default or deemed to be in default by reason of strikes, lockouts, accidents, or acts of God, or the failure of City to furnish timely information or to approve or disapprove Northrup Grumman's Work promptly, or delay or faulty performance by City, contractors, or governmental agencies. 9. HOLD HARMLESS To the fullest extent permitted by law, Northrup Grumman shall indemnify, defend and hold harmless City, its City Council, boards and commissions, officers, agents, volunteers and employees (collectively, the "Indemnified Parties) from and against any and all claims (including, without limitation, claims for bodily injury, death or damage to property), demands, obligations, damages, actions, causes of action, suits, losses, judgments, fines, penalties, liabilities, costs and expenses (including, without limitation, attorney's fees, disbursements and court costs) of every kind and nature whatsoever (individually, a Claim; collectively, "Claims'), which may arise from or in any manner relate (directly or indirectly) to the negligence, recklessness, or willful misconduct of the Northrup Grumman or its principals, officers, agents, employees, vendors, suppliers, subconsultants, subcontractors, anyone employed directly or indirectly by any of them or for whose acts they may be liable or any or all of them. Software License and Professional Services Agreement Page 5 Notwithstanding the foregoing, nothing herein shall be construed to require Northrup Grumman to indemnify the Indemnified Parties from any Claim arising from the sole negligence, active negligence or willful misconduct of the Indemnified Parties. Nothing in this indemnity shall be construed as authorizing any award of attorney's fees in any action on or to enforce the terms of this Agreement. This indemnity shall apply to all claims and liability regardless of whether any insurance policies are applicable. The policy limits do not act as a limitation upon the amount of indemnification to be provided by the Northrup Grumman. 10. INDEPENDENT CONTRACTOR It is understood that City retains Northrup Grumman on an independent contractor basis and Northrup Grumman is not an agent or employee of City. The manner and means of conducting the Work are under the control of Northrup Grumman, except to the extent they are limited by statute, rule or regulation and the expressed terms of this Agreement. Nothing in this Agreement shall be deemed to constitute approval for Northrup Grumman or any of Northrup Grumman's employees or agents, to be the agents or employees of City. Northrup Grumman shall have the responsibility for and control over the means of performing the Work, provided that Northrup Grumman is in compliance with the terms of this Agreement. Anything in this Agreement that may appear to give City the right to direct Northrup Grumman as to the details of the performance or to exercise a measure of control over Northrup Grumman shall mean only that Northrup Grumman shall follow the desires of City with respect to the results of the Services. 11. COOPERATION Northrup Grumman agrees to Work closely and cooperate fully with City's designated Project Administrator and any other agencies that may have jurisdiction or interest in the Work to be performed. City agrees to cooperate with the Northrup Grumman on the Project. 12. CITY POLICY Northrup Grumman shall discuss and review all matters relating to policy and Project direction with City's Project Administrator in advance of all critical decision points in order to ensure the Project proceeds in a manner consistent with City goals and policies. 13. PROGRESS Northrup Grumman is responsible for keeping the Project Administrator and /or his /her duly authorized designee informed on a regular basis regarding the status and progress of the Project, activities performed and planned, and any meetings that have been scheduled or are desired. 14. INSURANCE Without limiting Northrup Grumman's indemnification of City, and prior to commencement of Work, Northrup Grumman shall obtain, provide and maintain at its Software License and Professional Services Agreement Page 6 own expense during the term of this Agreement, policies of insurance of the type and amounts described below and in a form satisfactory to City. A. Proof of Insurance. Northrup Grumman shall provide certificates of insurance to City as evidence of the insurance coverage required herein, along with a waiver of subrogation endorsement for Workers' compensation. Insurance certificates and endorsement must be approved by City's Risk Manager prior to commencement of performance. Current certification of insurance shall be kept on file with City at all times during the term of this contract. City reserves the right to require complete, certified copies of all required insurance policies, at any time. Northrup Grumman shall procure and maintain for the duration of the contract insurance against claims for injuries to persons or damages to property, which may arise from or in connection with the performance of the Work hereunder by Northrup Grumman, his agents, representatives, employees or subconsultants. The cost of such insurance shall be included in Consultant's bid. B. Acceptable Insurers All insurance policies shall be issued by an insurance company currently authorized by the Insurance Commissioner to transact business of insurance in the State of California, with an assigned policyholders' Rating of A- (or higher) and Financial Size Category Class VII (or larger) in accordance with the latest edition of Best's Key Rating Guide, unless otherwise approved by the City's Risk Manager. C. Coverage Requirements Workers' Compensation Coverage. Northrup Grumman shall maintain Workers' Compensation Insurance (Statutory Limits) and Employer's Liability Insurance (with limits of at least $1,000,000) for Northrup Grumman's employees in accordance with the laws of the State of California, Section 3700 of the Labor Code In addition, Northrup Grumman shall require each subconsultant to similarly maintain Workers' Compensation Insurance and Employer's Liability Insurance in accordance with the laws of the State of California, Section 3700 for all of the subconsultant's employees. Any notice of cancellation or non - renewal of all Workers' Compensation policies must be received by City at least thirty (30) calendar days (10 calendar days written notice -of non - payment of premium) prior to such change. Northrup Grumman shall submit to City, along with the certificate of insurance, a Waiver of Subrogation endorsement in favor of City, its officers, agents, employees and volunteers. ii. General Liability Coverage. Northrup Grumman shall maintain commercial general liability insurance in an amount not less than one million dollars ($1,000,000) per occurrence for bodily injury, Software License and Professional Services Agreement Page 7 personal injury, and property damage, including without limitation, blanket contractual liability. iii. Automobile Liability Coverage. Northrup Grumman shall maintain automobile insurance covering bodily injury and property damage for all activities of the Northrup Grumman arising out of or in connection with Work to be performed under this Agreement, including coverage for any owned, hired, non -owned or rented vehicles, in an amount not less than one million dollars ($1,000,000) combined single limit for each accident. iv. Professional Liability (Errors & Omissions) Coverage. Northrup Grumman shall maintain professional liability insurance that covers the Services to be performed in connection with this Agreement, in the minimum amount of one million dollars ($1,000,000) limit per claim and in the aggregate. D. Other Insurance Provisions or Requirements The policies are to contain, or be endorsed to contain, the following provisions: Waiver of Subrogation. All insurance coverage maintained or procured pursuant to this agreement shall be endorsed to waive subrogation against City, its elected or appointed officers, agents, officials, employees and volunteers or shall specifically allow Northrup Grumman or others providing insurance evidence in compliance with these requirements to waive their right of recovery prior to a loss. Northrup Grumman hereby waives its own right of recovery against City, and shall require similar written express waivers and insurance clauses from each of its subconsultants. ii. Enforcement of Contract Provisions. Northrup Grumman acknowledges and agrees that any actual or alleged failure on the part of the City to inform Northrup Grumman of non - compliance with any requirement imposes no additional obligations on the City nor does it waive any rights hereunder. iii. Requirements not Limiting. Requirements of specific coverage features or limits contained in this Section are not intended as a limitation on coverage, limits or other requirements, or a waiver of any coverage normally provided by any insurance. Specific reference to a given coverage feature is for purposes of clarification only as it pertains to a given issue and is not intended by any party or insured to be all inclusive, or to the exclusion of other coverage, or a waiver of any type. iv. Notice of Cancellation. Northrup Grumman agrees to oblige its insurance agent or broker and insurers to provide to City with 30 days notice of cancellation (except for nonpayment for which 10 days notice is required) or nonrenewal of coverage for each required coverage. Software License and Professional Services Agreement Page 8 E. Timely Notice of Claims. Northrup Grumman shall give City prompt and timely notice of claims made or suits instituted that arise out of or result from Northrup Grumman's performance under this Agreement. F. Additional Insurance. Northrup Grumman shall also procure and maintain, at its own cost and expense, any additional kinds of insurance, which in its own judgment may be necessary for its proper protection and prosecution of the Work. 15. PROHIBITION AGAINST ASSIGNMENTS AND TRANSFERS Except as specifically authorized under this Agreement, the Services to be provided under this Agreement shall not be assigned, transferred contracted or subcontracted out without the prior written approval of City. Any of the following shall be construed as an assignment: The sale, assignment, transfer or other disposition of any of the issued and outstanding capital stock of Northrup Grumman, or of the interest of any general partner or joint venturer or syndicate member or cotenant if Northrup Grumman is a partnership or joint- venture or syndicate or cotenancy, which shall result in changing the control of Northrup Grumman. Control means fifty percent (50 %) or more of the voting power, or twenty -five percent (25 %) or more of the assets of the corporation, partnership or joint-venture. 16. SUBCONTRACTING City and Northrup Grumman agree that subconsultants may be used to complete the Work outlined in the Scope of Services. The subconsultants authorized by City to perform Work on this Project are identified in Exhibit A. Northrup Grumman shall be fully responsible to City for all acts and omissions of the subcontractor. Nothing in this Agreement shall create any contractual relationship between City and subcontractor nor shall it create any obligation on the part of City to pay or to see to the payment of any monies due to any such subcontractor other than as otherwise required by law. The City is an intended beneficiary of any Work performed by the subcontractor for purposes of establishing a duty of care between the subcontractor and the City. Except as specifically authorized herein, the Services to be provided under this Agreement shall not be otherwise assigned, transferred, contracted or subcontracted out without the prior written approval of City. 17. LICENSE 17.1 Acknowledgment of Ownership. Northrop Grumman owns all right, title and interest to the Northrop Grumman Software and related documentation (the "Northrop Grumman Software" including all custom modifications, derivative works and all technical and functional designs relating thereto. None of the Services hereunder shall be considered "work for hire" within the meaning of Federal copyright law (17U.S.C. Section 101 et seq). City shall not disassemble, decompile or reverse engineer the Northrop Grumman Software and any information obtained in violation of this provision shall be deemed confidential information owned exclusively by Northrop Grumman. Software License and Professional Services Agreement Page 9 17.2 Operating License. Subsequent to Acceptance and payment of all amounts due to Northrop Grumman by City, City shall upon Acceptance be granted a paid -up, perpetual. non - exclusive, not transferable operating license in object code form to install, store, load, execute and display (collectively, "Use') the Northrop Grumman Software on the Equipment located at the City's Operations Center in support of City's local area emergency dispatch Service. City may make one (1) archival copy for back -up purposes. Northrop Grumman reserves all rights not expressly granted. This license is for City's internal use on the configuration of Equipment specified in the attached Exhibit A. Use by or for the benefit of any third party or on any other configuration of equipment (including upgrades to Equipment or components thereof. such as upgrading to a higher performance processor) shall require written authorization and payment of additional license fees. This license is for operations Use only and does not authorize City to make any alterations, adaptations, translations or derivative works. City shall execute any standard licensing agreement(s) necessary for any third party software subject to the enclosed Northrop Grumman proposal attached as Exhibits A and B. 17.3 Confidentiality. City shall not allow any person, company. governmental agency, consulting firm or any other entity to have access to the software provided hereunder, other than employees of City who have a need to have access to such software in order for City to utilize such software for the purposes set forth herein. Should City allow such access without the express written consent of Northrop Grumman then Northrop Grumman may terminate City's license granted under this Agreement. Disclosure of such proprietary information will cause irreparable injury for which monetary damages will not be a sufficient remedy. Accordingly in addition to other remedies available at law or in equity, Northrop Grumman shall be entitled to temporary or permanent injunctive relief, without the necessity of proving actual damages to enforce tile provisions of this Agreement. 18. CONFIDENTIAL INFORMATION "Confidential Information" means trade secrets, know -how and any proprietary tools, proprietary knowledge or proprietary methodologies disclosed by one party (the "Disclosing Party ") to the other party (the "Receiving Party ") and not generally available to the public. The Proposal, this Agreement, the Software and all source code, information relating to the functionality and performance of the Software, Software test results and Software license keys shall be deemed Northrup Grumman's Confidential Information. The Receiving Party shall maintain all Confidential Information of the Disclosing Party in strict confidence and shall take all reasonable precautions necessary to safeguard the confidentiality of the Confidential Information, including the precautions the Receiving Party uses in protecting its own confidential information, but in no event shall the Receiving Party exercise less than a reasonable degree of care. The Receiving Party shall not use or disclose any of the Disclosing Party's Confidential Information, except to its employees and to the extent necessary to exercise the rights granted, and to perform its obligations, under this Agreement, provided that such Software License and Professional Services Agreement Page 10 employees have previously agreed in writing to maintain the confidentiality of information that the Receiving Party receives from third parties pursuant to terms that are not less restrictive than those set forth in this Section 18. The Receiving Party shall promptly notify the Disclosing Party of any known unauthorized use or disclosure of the Confidential Information and will cooperate with the Disclosing Party in any action brought by the Disclosing Party against third parties to protect its proprietary rights in the Confidential Information. In addition to the foregoing, in providing Services hereunder Northrup Grumman may have access to City's systems and data. Northrup Grumman is granted access to such systems and data solely to facilitate the Services in this Agreement, and is limited to those specific systems, data, time periods and personnel designated by Northrup Grumman as separately agreed to by City and Northrup Grumman from time to time. Access is subject to information and data protection policies, standards and guidelines as may be provided by City. Use of other systems is expressly prohibited. This prohibition applies even when a system which Northrup Grumman is authorized to access serves as a gateway to other systems and assets outside the scope of Northrup Grumman's authorization. Without limiting the foregoing, Northrup Grumman warrants that it has adequate security measures in place to comply with the obligations set forth in this paragraph and to insure that access granted will not impair the integrity and availability of City's information assets /systems and data. In addition to the foregoing, all access to CLETS (California Law Enforcement Telecommunications System) or any CLETS data shall be subject to the following: (1) Northrup Grumman shall separately execute with the Private Contractor Management Control Agreement attached hereto as Exhibit B ( "CLETS Agreement "), and incorporated herein by reference; (2) Northrup Grumman shall ensure that its staff having access to record storage areas containing information from the CLETS meet the minimum requirements set forth in such agreement, including without limitation having each individual sign an EmployeeNolunteer Statement Form in the form attached hereto as Exhibit D, and incorporated herein by reference, prior to operating or having access to the CLETS computers, equipment or information; and (3) Northrup Grumman shall indemnify and hold City harmless from any breach by Northrup Grumman of the CLETS Agreement, or any violation of law with respect to CLETS or CLETS data. Northrup Grumman shall be responsible for providing City's Administrator (as defined in Section 21(e) below) with all documents and other information necessary for compliance with the CLETS Agreement, including without limitation the training requirements, background check information and EmployeeNolunteer Statement Forms as more fully set forth in the CLETS Agreement, Northrup Grumman acknowledges its on -going obligation to provide such documents and information to City for any new personnel prior to their accessing CLETS or CLETS data. City reserves the right to impose additional or different restrictions on Northrup Grumman from time to time as necessary or appropriate, as determined by City in its sole discretion, to enable City to comply with its legal obligations with respect to CLETS and CLETS data. In any event if any CLETS data or any personal data related to City personnel is accessed or disclosed by Northrup Grumman (or its employees, subcontractors or agents) contrary to applicable laws or security procedures, or Northrup Grumman (or its employees, subcontractors or agents) discovers, receives notice of or suspects that unauthorized access, acquisition, disclosure or use of such data has occurred or is Software License and Professional Services Agreement Page 11 likely to occur (each a "Security Incident "), Northrup Grumman will notify City by phone and email to City's Administrator within twelve (12) hours of such actual or possible Security Incident, with full particulars as to the incident, including the type of data that was the subject to the Security Incident and the identity of the affected users, and shall update such contact person continuously on the status of such actual or potential Security Incident until it is resolved. If applicable laws require notice to authorities or individuals, or other remedial action, or notices or other remedial actions are warranted, then Northrup Grumman shall undertake such remedial action, at Northrup Grumman's expense or, at City's option, reimburse City for the expense of remedial action undertaken by City. The foregoing does not relieve Northrup Grumman of any notice of other obligations it may have under the law or from its obligations to bear all costs related to Security Incidents. Upon request, City may audit Northrup Grumman to verify Northrup Grumman's compliance with this Section 18. 19. RECORDS Northrup Grumman shall keep records and invoices in connection with the Work to be performed under this Agreement. Northrup Grumman shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any Services, expenditures and disbursements charged to City, for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to Northrup Grumman under this Agreement. All such records and invoices shall be clearly identifiable. Northrup Grumman shall allow a representative of City to examine, audit and make transcripts or copies of such records and invoices during regular business hours. Northrup Grumman shall allow inspection of all Work, data, Documents, proceedings and activities related to the Agreement for a period of three (3) years from the date of final payment to Northrup Grumman under this Agreement. 20. WITHHOLDINGS City may withhold payment to Northrup Grumman of any disputed sums until satisfaction of the dispute with respect to such payment. Such withholding shall not be deemed to constitute a failure to pay according to the terms of this Agreement. Northrup Grumman shall not discontinue Work as a result of such withholding. Northrup Grumman shall have an immediate right to appeal to the City Manager or his/her designee with respect to such disputed sums. Northrup Grumman shall be entitled to receive interest on any withheld sums at the rate of return that City earned on its investments during the time period, from the date of withholding of any amounts found to have been improperly withheld. - -- 21. ERRORS AND OMISSIONS In the event of errors or omissions that are due to the negligence or professional inexperience of Northrup Grumman which result in expense to City greater than what would have resulted if there were not errors or omissions in the Work accomplished by Northrup Grumman, the additional design and /or restoration expense shall be borne by Northrup Grumman. Nothing in this paragraph is intended to limit City's rights under the law or any other sections of this Agreement. Software License and Professional Services Agreement Page 12 22. CITY'S RIGHT TO EMPLOY OTHER CONSULTANTS City reserves the right to employ other consultants in connection with the Project. 23. CONFLICTS OF INTEREST Northrup Grumman or its employees may be subject to the provisions of the California Political Reform Act of 1974 (the "Act "), which (1) requires such persons to disclose any financial interest that may foreseeably be materially affected by the Work performed under this Agreement, and (2) prohibits such persons from making, or participating in making, decisions that will foreseeably financially affect such interest. If subject to the Act, Northrup Grumman shall conform to all requirements of the Act. Failure to do so constitutes a material breach and is grounds for immediate termination of this Agreement by City. Northrup Grumman shall indemnify and hold harmless City for any and all claims for damages resulting from Northrup Grumman's violation of this Section. 24. NOTICES All notices, demands, requests or approvals to be given under the terms of this Agreement shall be given in writing, and conclusively shall be deemed served when delivered personally, or on the third business day after the deposit thereof in the United States mail, postage prepaid, first -class mail, addressed as hereinafter provided. All notices, demands, requests or approvals from Northrup Grumman to City shall be addressed to City at: Attn: Support Services Division Commander Newport Beach Police Department City of Newport Beach 870 Santa Barbara Ave. PO Box 7000 Newport Beach, CA 92658 -7000 Phone: 949 -644 -3650 Fax: 949 - 644 -3693 All notices, demands, requests or approvals from CITY to Northrup Grumman shall be addressed to Northrup Grumman at: Attention: LeRoy Butenhoff 15010 Conference Center Dr. Chantilly, VA 20151 Office: (571) 313 -2387 Cell: (703) 405 -1203 e -mail: LeRoy. Butenhoff(a)ngc.com Software License and Professional Services Agreement Page 13 25. CLAIMS Northrup Grumman and the City expressly agree that in addition to any claims filing requirements set forth in the Contract and Contract documents, Northrup Grumman shall be required to file any claim Northrup Grumman may have against the City in strict conformance with the Tort Claims Act (Government Code sections 900 et seq.). 26. TERMINATION In the event that either party fails or refuses to perform any of the provisions of this Agreement at the time and in the manner required, that party shall be deemed in default in the performance of this Agreement. If such default is not cured within a period of two (2) calendar days, or if more than two (2) calendar days are reasonably required to cure the default and the defaulting party fails to give adequate assurance of due performance within two (2) calendar days after receipt of written notice of default, specifying the nature of such default and the steps necessary to cure such default, and thereafter diligently take steps to cure the default, the non - defaulting party may terminate the Agreement forthwith by giving to the defaulting party written notice thereof. Notwithstanding the above provisions, City shall have the right, at its sole discretion and without cause, of terminating this Agreement at any time by giving seven (7) calendar days prior written notice to Northrup Grumman. In the event of termination under this Section, City shall pay Northrup Grumman for Services satisfactorily performed and costs incurred up to the effective date of termination for which Northrup Grumman has not been previously paid. On the effective date of termination, Northrup Grumman shall deliver to City all reports, Documents and other information developed or accumulated in the performance of this Agreement, whether in draft or final form. 27. COMPLIANCE WITH ALL LAWS Northrup Grumman shall at its own cost and expense comply with all statutes, ordinances, regulations and requirements of all governmental entities, including federal, state, county or municipal, whether now in force or hereinafter enacted. In addition, all Work prepared by Northrup Grumman shall conform to applicable City, county, state and federal laws, rules, regulations and permit requirements and be subject to approval of the Project Administrator and City. 28. WAIVER A waiver by either party of any breach, of any term, covenant or condition contained herein shall not be deemed to be a waiver of any subsequent breach of the same or any other term, covenant or condition contained herein, whether of the same or a different character. 29. INTEGRATED CONTRACT This Agreement represents the full and complete understanding of every kind or nature whatsoever between the parties hereto, and all preliminary negotiations and agreements Software License and Professional Services Agreement Page 14 of whatsoever kind or nature are merged herein. No verbal agreement or implied covenant shall be held to vary the provisions herein. 30. CONFLICTS OR INCONSISTENCIES In the event there are any conflicts or inconsistencies between this Agreement and the Scope of Services or any other attachments attached hereto, the terms of this Agreement shall govern. 31. INTERPRETATION The terms of this Agreement shall be construed in accordance with the meaning of the language used and shall not be construed for or against either party by reason of the authorship of the Agreement or any other rule of construction which might otherwise apply. 32. AMENDMENTS This Agreement may be modified or amended only by a written document executed by both Northrup Grumman and City and approved as to form by the City Attorney. 33. SEVERABILITY If any term or portion of this Agreement is held to be invalid, illegal, or otherwise unenforceable by a court of competent jurisdiction, the remaining provisions of this Agreement shall continue in full force and effect. 34. CONTROLLING LAW AND VENUE The laws of the State of California shall govern this Agreement and all matters relating to it and any action brought relating to this Agreement shall be adjudicated in a court of competent jurisdiction in the County of Orange. 35. EQUAL OPPORTUNITY EMPLOYMENT Northrup Grumman represents that it is an equal opportunity employer and it shall not discriminate against any subcontractor, employee or applicant for employment because of race, religion, color, national origin, handicap, ancestry, sex or age. Software License and Professional Services Agreement Page 15 I IN WITNESS WHEREOF, the parties have caused this Agreement to be executed on the day and year first written above. APPROVED AS TO FORM: OFFICE OF THE CITY ATTORNEY By: _ M auchamp Assistant it Attorney1 +'4/I6 Y "nll� ATTEST: 31 Leilani I. Brown, City Clerk CITY OF NEWPORT BEACH, A California Municipal Corporation am Keith D. Curry Mayor CONSULTANT: Northrup Grumman Systems Corporation, a Delaware Corporation By: (Corporate Officer) Title: Print Name: By: (Financial Officer) Title: Print Name: [END OF SIGNATURES] Attachments: Exhibit A — Scope of Services/ Billing Rates Exhibit B — CLETS Agreement Software License and Professional Services Agreement Page 16 II i May 17, 2010 Newport Beach Police Department 870 Santa Barbara Drive Newport Beach, CA 92580 Attention: Mr. John Vesta fiOft. rodG+ � Ms coq nwa as :nro Aon systems MR Imams DIMIOm 1 a;ia CC`52f =Z- tarWw- enan2trf, l J�irJ3 eGtS! Quote: CSG #111185 Re: Upgrade Altans CAD +GUI Client to Aitads, Gold Presenter GUI Client for Windows XP Dear Auk. Veale, Northrop Grumman Systems Carpaation, acting. through Northrop Grumman Information Systems sector, Civil Systems Division, herein referred to as Northrop Grumman is pleased to provide this firm fixed price (FFP) quote for the migration of the existing Altaris CAD Neuron GUI Client to the Mans Gold CAD HCL Presenter EE52 Windows XP GUI Client The current Neuron Data product used with the Aftaris CAD Client will be migrated to the latest HCL Presenter EE52 product. The enhanced GUI will provide for an enhanced look and feet, along with supportfor Microsoft Widows XP. This quotation will remain valid for 80 days: from issuance, unless extended in writing by Northrop Grumman. Scope of Work Northrop Grumman will procure the following HCL Presenter EE52 series development arm] deployment components that are necessary for the GUI code conversion from the older Neuron Data series and provide Newport Beach with the HCL Presenter EE52 deployment license and software_ • HCL Presenter EE52 Deployment for Windows Client. License per dtent workstation. • QneWindows Server deployment kit will be provided with a maximum total usage of twenty-five (25) Server GUI client licenses for the primary and backup CAD servers. The deployment licenses are used for the Alfaris X- Windom GUI clients that are nun on the CAD servers (also known as the'guitiap`). The Widows Server and Client HCL EE52 deployment kit will be compatible with Windows Server architectures only. Nortfr W Grumman htormahon Systems, firm Page t of Exhibit A Page 1 Northrop Grumman will convert the current Altaris CAD Neuron GUI to the HCL Presenter EE52 series - The following tasks will be performed as a part of that upgrade-, • Provide a Project Manager as a single pant of contact for this project in order to manage this GUI migration work. The project management services include providing a project schedule, coordinating project activities and reporting project status updates to Newport Beach. • Analyze and identify all GUI Engine Site Specific Code. • Provide the new ARaris Gold CAD Presenter GUI Engine that uses the new HCL Presenter EE52 series which shorts the Microsoft XP operating System- • Port, build and debug the Aitsris Gold CAD PresenterGUi Engine and GUt application code. Newport Beach staff will perform the preliminary testing as soon as Northrop Grumman completes the porting of the GUI- • Merge slue spec GUI Engine charges to the new Altaris Gold CAD GUI Engine. • Provide a new Configuration Management (CM) build for the newly converted Aftaris Gold CAD GUl- • Provide for the development and CM build environment in Northrop Grumman Chantilly otfice- • Build and prepare for final CM deployment release for Newport Beach to deploy. • Deliver to the Newport Beach for final acceptance testing and rake any necessary adjustments resulting from acceptance testing. The following are Newport Beach's responsibilities: • Newport Beach will be responsible for the deployment of the migrated CAD client. • Designate technical and fun ctionat sthfito work with Northrop Grumman project manages and onsfte personnel for testing, integration and installation. • Perform all necessary testing, including unit testing, functional testing and integration testing. • Deploy the new CAD GUI client to all Newport Beach workstations. • Provide Northrop Grumman with Test Reports mid screen shots and assist Northrop Grumman in troubleshooting the problems caused by the client upgrade- • Instaii and setup 2 Testing GUI workstations on Newport Beach's CADTRAIN system. Northrop Grumman Information Systems, Inc. Page 2 of d Exhibit A Page 2 Since this CAD GUI client migration work will not change the existing CAD functionality, Northrop Grumman will riot provide any new or modified CAD documentation under this quotation- Special Considerations No" Grumman assumes the Newport Beach is using or will be using Del PC workstations that run Windom XP and are equipped with the proper video adapters. This quotation does include any effort to upgrade the PC hardware and/or the Windows Operating System. The Altaris Gold Presenter GUI will need to be tested far compatibility for each type of customer workstation hardware and video configuration(s), i.e., single and rnuftf4ideo head display adapters. Northrop Grumman can provide additional services that are not part of this statenrent of work to assist in the hardware validation should it become necessary. The Newport Beach wit assign a Manager to work with the Northrop Grumman Project Manager to coordinate all onside activities, including integration, testing, and deployment of the new Presenter GUI client Acceptance The Newport Beach wig test the functionally of the system upgrade on the CADTRAIN system within ten days of installation- Successful cutover of the GUI XP EE52 Client to the CADLIVE envimrrnent shall be the only criteria for acceptance. Additional GUI bag fixes will continue to be processed there after under the existing CAD Maintenance agreement Price Northrop Grumman will perform the above wok for the following price: Northrop Grumman Labor for the GUI upgrade services and HCL EE52 Windows Deployment Licensesincludes- $106547 Total Services: $1116547 Annual Maintenance Fee for OF EE52 Presenter $15 IM10 The Newport Beach is responsible for any applicable taxes, which wil be included in the invoices. Northrop Grumman information Systems, to _ Page 3 of 4 Exhibit A Page 3 Terms and Conditions Standard Terms and Conditions apply and are the basis of this quotation. A project schedule will be agreed upon alter receipt of a purchase order or property executed contract. This quotation will expire 60 days after the issuance date. Northrop Grumman appreciates the opportunity to respond to Newport Beach's needs. If you have any questions, please contact LeRoy Butenhoif at (571) 313 -2367 or me at (571) 313 -2610. Sincerely, Andy Peucker Contracts Manager cc: LeRoyButenhoff Forrest Nutter Paul Martin Gary Wilkerson Lori Runge Contract File Northrop Gnomon Information Systems, Inc_ Page 4 of 4 Exhibit A Page 4 EXHIBIT B PRIVATE CONTRACTOR MANAGEMENT CONTROL AGREEMENT Agreement to allow the California Law Enforcement Telecommunications System (CLETS) access by Newport Beach Police Department to CA0301400 (Public law enforcement/criminal justice agency) (ORI) Northrup Grumman Systems Corporation a Delaware Corporation action through Northrup Grumman Information Systems Sector Civil Systems Division (Private Contractor) to perform software license, installation and maintenance services on its behalf. (Type of service) Access to the CLETS is authorized to public law enforcement and criminal justice agencies only (hereinafter referred to as the CLETS subscribing agency), which may delegate the responsibility of performing the administration of criminal justice functions (e.g., dispatching functions or data processing /information services) in accordance with the Federal Bureau of Investigation's (FBI) Criminal Justice Information Services (CJIS) Security Addendum to a private contractor. The private contractor may access systems or networks that access the CLETS on behalf of the CLETS subscribing agency to accomplish the above - specified service(s). This Agreement must be received by the California Department of Justice (CA DOJ) prior to the subscribing agency permitting access to the CLETS. The performance of such delegated services does not convert that agency into a public criminal justice agency, nor automatically authorize access to state summary criminal history information. Information from the CLETS is confidential and may be used only for the purpose(s) for which it is authorized. Violation of confidentiality requirements or access authorizations may be subject to disciplinary action or criminal charges. Pursuant to the policies outlined in the CLETS Policies, Practices and Procedures (PPP) and the FBI's CJIS Security Policy, it is agreed the CLETS subscribing agency will maintain responsibility for security control as it relates to the CLETS access. Security control is defined as the ability of the CLETS subscribing agency to set, maintain and enforce: 1. Standards for the selection, supervision and termination of personnel. This does not grant hiring /firing authority to the CLETS subscribing agency, only the authority to grant the CLETS systems access to personnel who meet these standards and deny it to those who do not; and 2. Policies governing the operation of computers, access devices, circuits, hubs, routers, firewalls and other components that make up and support a telecommunications network and related CA DOJ criminal justice databases used to process, store or transmit criminal justice information, guaranteeing the priority, integrity and availability of service needed by the criminal justice community. Security control includes, but is not limited to, the supervision of applicable equipment, systems design, programming and operating procedures associated with the development, implementation and operation of any computerized message- switching or database systems utilized by the served law enforcement agency or agencies. Computer sites must have adequate physical security to protect against any unauthorized viewing or access to computer terminals, access devices or stored /printed data. EXHIBIT B Page 1 Additionally, it is the responsibility of the CLETS subscribing agency to ensure all private contractors receiving information from the CLETS meet the minimum training, certification and background requirements that are also imposed on the CLETS subscribing agency's staff. The minimum requirements are applicable also to staff having access to record storage areas containing information from the CLETS. The minimum requirements include, but are not limited to: 1. Prior to allowing the CLETS access, train, functionally test and affirm the proficiency of the CLETS computer operators to ensure compliance with the CLETS and the FBI's National Crime Information Center (NCIC) policies and regulations, if applicable. Biennially, provide retesting and reaffirm the proficiency of all the CLETS operators, if applicable; 2. State and FBI criminal offender record information searches must be conducted prior to allowing access to the CLETS computers, equipment or information. If the results of criminal offender record information search reveal a record of any kind, access will not be granted until the CLETS subscribing agency can review the matter to decide if access is appropriate. If a felony conviction of any kind is found, access shall not be granted; and 3. Each individual must sign an EmployeeNolunteer Statement Form prior to operating or having access to the CLETS computers, equipment or information. In accordance with the CLETS /NCIC policies, the CLETS subscribing agency has the responsibility and authority to monitor, audit and enforce the implementation of this agreement by the private contractor. The private contractor agrees to cooperate with the CLETS subscribing agency in the implementation of this agreement and to accomplish the directives for service under the provisions of this agreement. The Management Control Agreement shall be updated when the head of either agency changes or immediately upon request from the CA DOJ. By signing this agreement, the vendors and private contractors certify they have read and are familiar with the contents of (1) the FBI's CJIS Security Addendum; (2) the NCIC 2000 Operating Manual; (3) the FBI's CJIS Security Policy; (4) Title 28, Code of Federal Regulations, Part 20; and (5) the CLETS PPP and agree to be bound by their provisions. Criminal offender record information and related data, by its very nature, is sensitive and has potential for great harm if misused. Access to criminal offender record information and related data is therefore limited to the purpose(s) for which the CLETS subscribing agency has entered into the contract. Misuse of the system by, among other things: accessing it without authorization; accessing it by exceeding authorization; accessing it for an improper purpose; using, disseminating or secondary dissemination of information received as a result of this contract for a purpose other than that envisioned by the contract, may subject me to administrative and criminal penalties. Accessing the system for an appropriate purpose and then using, disseminating or secondary dissemination of information received for another purpose other than execution of the contract also constitutes misuse. Such exposure for misuse includes, but is not limited to, suspension or loss of employment and prosecution for state and federal crimes. CITY OF NEWPORT BEACH A Municipal Corporation Signature (CLETS Subscribing Agency) Print Name and Title NORTHRUP GRUMMAN SYSTEMS CORPORATION. A Delaware Corporation Signature (private contractor) Print Name and Title CLETS PPP, rev 2/09 EXHIBIT B Page 2