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HomeMy WebLinkAboutSS2 - Technology Update - PowerPoint (Staff)9 I Ty ; C NEWPORT 13FACH June 9, 2015 Item No. SS2 Improving Customer Service Through Technology How can we make our City more Open, Connected and Efficient? Improving Customer Service Through Technology Some Examples • Website redesign • Online Permitting • Nixie • What's Going on in My Neighborhood Map • MyNB App �. C I Ty ., �. NEWPORT BFACH The Redesigned Website �. C I Ty ., �. NEWPORT BEACH IPERM T Residential Electrical Residential Mechanical • Add a Subpanel (100 Amp Max) • Replace Lighting Fixtures • Replace Electrical Outlets • Additional Circuits • Temporary Piggy Back • Temporary Power Pole • Upgrade Electrical Panel (400 Amp Max) Residential Plumbing • Dishwasher • Garbage Disposal • Gas System up to 4 Outlets • Gas Water Heater • Sewer Replacement Permit • Replace Existing Plumbing Fixtures • Residential Water Re -pipe • Attic Exhaust • Bath Fan • Duct Work Alterations in Single Family • Exhaust Fan • Gas Heaters or Furnace • Gas Line • Residential Hood Residential Building Record • Application and Payment Only --rN o ► Wr N `�g CITY On Newport Home Permits Beach ❑ACraavhuay SUppod I Rm6NZbraecmmt I �+ �rl Welcome to Newport Beach Online Permitting Newport Bf.rh is pleased to offer our mixers, busmerse, and visnnrs a-- to Donne permuting sitynees online, available za hours a day, T days a week. Permits Currently Available on this Site: Residential Eled ical, specifically: Add a Subpanel (100 Amp Max), Gghhng F air , Replace EJCWCaI Outlets, Separate G,-,t,, Temp. Piggy Back, Temp. Power Pole, Upgrade Hertncal Panel (400 Amp Max) Residential MecAani l,spedeolly: Attic ErzhauH, Bally, Fan, Dud Work A lesions In Single Family, Fall Fan, Gas Heaters or Fumed. Gas line. Residential Hood Residential plumbing, specifically: Drshwashec Garbage Disposal, Gas System up to 0 OutleK, Gas Water Heater (55 Gallon Max), Sewer Repavirment Fremil Kddmn Sink, Laundry M Washing Tap, Lai M Wash Basin, %umber, Fromm, Replacement, SFD Gas line Replacement Residential Water Repipe (Combo Permit) You <an also apply for a Residential Building Record appnmahon through this site REQUIREMENTS FOR SITE USAGE Momeowner / Non- Lwensed Professional - Review the "Owner Builder Form'. To fully utilize this site, you will need W register for a free amount; of& on 'Register fear an Account' (upper right hand comer of this page). SUM ucense d Professional (Contractor) - Review the State Contra ma's Dedaratim - To seem a permit on -line, a Spee licensed ontattor is requued to have a valid YMe ontrado: s bonze and a valid call business license. To apply fw a city business license, dell her - To register for a free amount, dirk on 'Register for an Ammunt' (upper right hand comer of this page). Refund Policy: You may request a refund for permits obtained online. Remnds are subged to a 20% adminiamerve derge. Issuance fees are nonrefundable. Mae— comolete the Reiman t for Refund form pick and mail, or scan and email, the sign Form to Login Uxr Name or Email: O puM : O eyna RememWer ire M this computer ix IdoWien my.a d New DfeY"Rea NnMen ,cr J e CITY OF Newport Beach �r�1 FQR'f, Logged in as:John Smith I Ej Accessibility Support I Collections f01 I Account Management I Home Permits Welcome John Smith You are now Bogged in. What would you like to do today? To get started, select one of the services listed below: Permits Anoly for a Pemut or Res. Building Record Search Online Permit Records Schedule an Inspection � o CITY OF Newport Beach Looged ir. as John Smith I Collections 10) 1 Account Management I L000ut Home Permits Apply for a Permit or Res. Building Record I Search Online Permit Records I Schedule an Inspection Select a Permit Type Choose one of the following permit typos available for online appliotion. For assistance or to apply for a permit type not listed below please call the City of Newport Beach Building Department at 949 -644 -3200. Residential v Q Residential Electrical O Residential Mechanical Q Residential Plumbing Q Residential Water Repipe Continue Application VFW{ pgJ CITY OF Newport Beach rr [(]Q Logged in as John Smith i Cofle bons (0 1 Account Management I Lo out W Home Permits ADDN for a Permit or Res. BuildmoRecord I Search Online Permit Records I Schedule an Inspection Residential Plumbing Step 1: Location and People> Licensed Contractor `mdreates a required field. Licensed Professional Add the name of the Contractor or other licensed Protessronal by cricki{tg on "Add New" To pull a permit as OwnerlBuilder. please select "Continue Application ", or if you are a licensed contractor. please select "License Verification Required for Contractor ". �Licrose Verification Required fw Contractor verification Required fw contractor C.M. Appft fica a lAppie fi.. a� Save and resume later: M B o CITY OF G „roar Newport Beach LoggM in er Jenn Smna ', Coue_la�s .'r, l „- a• •.15�e •iMr: i _c0w: Home Permits AOnN fnr a Permit w Rea. Bmidin0 Record 1 Search OnOne Permit Recartla I Schedule an InsOedlar Residential Plumbing Licensed Contractor Information APPLY FOR A NEWPORT BEACH BUSINESS LICENSE 'License Number: 'License Type: 905061 CentrecNr V 'Business License Number ST30o50313 Fist Middle: Last SC Exp. Date: 09/30/2016 Name of Business: Insurance Company: D--- CONSIRUC ON VC STATE COXPENSATION INSURANCE rl 'Address Line 1: Policy Number. 3937 DARWIN COURT SOE 103 j 1903266 Address Line 2: WC Exp. Date: Wa ols 5M 'CRY: •State: •Zip: Grygagp 19tooe E.rllail Save and Close Dixard Chan L - X Home Permits r� i u „- -. -,n. Residential Plumbing Step I: Location and People, Lo donallnlormaion ,id "t, i regwed [em. Address Address Search Result List X Addresses Showing 1 -10 of 98 Add QN senenn, 01000WESTCOFF Or. NEWPORT BEACH CA Se ION) NEWPORT CA 92660 WESTCLIFFOR BEACH 01008WESTCLUT Or, NEWPORT BEACH CA 92660. 1008 NEWPORT CA 92660 WESTCLIFF OR BEACH 011MMSTCLIFFO rNEWPORTBEACHCA92f1IW NEWPORT CA 92860 WESTCIJFF OR BEACH 0IIM`M STCJ .UTDrNEWPORT8EACHCA928W,1108 NEWPORT CA 92660 WESTCIJFF OR BEACH 01112 WESTCLIFF Or, NEWPORT BEACH CA 926601112 NEWPORT CA 92660 WESTCUFF OR BEACH Q 1200 WESTCLIFF❑. NEWPORT BEACH CA 02680, 1200 NEWPORT CA 92660 WEBTCU19F OR BEACH 0 1Z)6 WESTCLIFT Dt NEWPORT BEACHCA928811.I2 NEWPORT LA 9ZK-0 WESTWI T OR BEACH 01212 WEBTCLIFF Or, NEWPORT BEACH CA 928601212 NEWPORT CA 92fifi0 VuESTCIJFF OR BEACH 0139() WESTCLnF Or. NEWPORT BEACH CA 926b1t, 1300 NEWPORT CA 92660 WESTCLIFF OR REACH 01308 WESTCLIFF ❑. NEWPORT BEACH CA 9266E) 13r16 NEWPORT CA 92660 WESTWWOR BEACH plan 123489 g 59 t0 ftxt� Associated Parcels Showing 1 -1 of 2 Parul Hanson Lat 140di, 9_iW vNio I� H74830i V Address Line 1: Address Line 2: City. SmBe: ZIP: CITY OF Newport Beach Logged in as John Smith I Collections Ipl 1 Account 14aneaement I Lnoouf it Home permits Aooty for a Pmng or Res. ea'Idina Record I Search Online Permit Raccads I Schaduk an huaectim Residential Plumbing 1 Step 1: Permit Detail > Permit Information 1—is 4 Re— 5 vav F-s 6 •indicates a required field. Permit Detail APPLICATION INFORMATION Dishwasher (S131Dishwasher): Toilet (water closet) (S1 FToilet): Lavatory (wash basin) (SI31Lavatory): 0 Kitchen Sink (alterations onM (St31 Sink): 0 Garbage disposal: LaundryVashing Trap(S13lTrap): 0 Water Heater (55 gallon max) (S1511Yaler Healer): 0 Gas (per system up to 4 outlets) (S61Gas Outlet): 0 Sewer (addition, alteration, repair) (S331Sewer): 0 conhn Anvr aeon. Save and resume later: i-1 CYaOa � � u '/ Op ort � NewpCIT Home Permits Beach Apply for a Permd or Res Budd np Record I Logged m as John Smith Collections 10 1 A ccunl ldanavement I Loaad Residential Plumbing I orauon and j Pertnil DClntl 3 Documerda a Rewew. Step 5: Pay Fees usted Belo, are preliminary fees based upon the information you've entered Application Fees Fees day. Ampules Wash Basin 1 S13M Kitchen Sina 1 $130 Garage Disposal 2 526,W Laundry Trap 1 S13 W Plumbing Issuance Fee 1 535M TOTAL FEES Note: This does not Include additional inspe: boa fees which may be assessed later. $100.00 Listed below are conditions that will be applied once you submit your application. Note that these conditions must be resolved or met before your can get approval from the agency. Condillions ofApprov i Showinq 1-1 of 1 1 Download results PermiLS- 1 Pending Plumbing Plumbing F rture Replacement Plumbirp Wong; to be upgraded Condone AppW:a6m � I Schedule an Inspection ® h Hpcctli is<uancP -17Y OF Newport Beach Lo2aed in as John SmiM I COeefloons 101 1 A sounl Management i Laaout J� Home Permits Aodr (aaPermaa Naa eulmna Record I Se®ea (Maine Pemat Heoada I Sthyttrk an huocdgn Residential Plumbing t- 1 2 _.nr� 3 p ,oaaok 1 Revkw ® 6 wmaN. Seep b: Pay Fees Please select a payment method and then NII in all required Information. The available payment methods is: • Credit Card • indiwtez a aired field. Coati Cana Payer Amount to be charged; Sta0.00 no Pay with Credit Card Call Card Info ut on: -Card Type: •Card Number. - Wordy code: Q —sakes— v 0 0 ' Name ar Cam: - Eap. Qate: Cril Card Holdw Information: ❑Aut"ll yam Jana smab v country: ugam seats, ' Sbem Address: 'city: •srace: •�: Phan: Email C City of Newport Beath M CIVIC DEhnER DRIVE NEWPORT BEACH, CA 92660 9496W -3200 IPERMIT ar aew�.: utlFACweAr, FIEWPGBrl16A1aiu sz6so Onwr Olya t4 Bm Ne+By Neay N mn as vlBtwtll U 92661 Applicwt: Can Camp 109 poet ea C Dr Newport Beat t 92862 o. :oquo. swoon: test Penra NO: PLUM16-0079 esIed 61MOIS Parted: 6/i:2615 L.o•l oe..,lnm•_ BROOK 9 PAGE Q FM 14 Fee lhacnpeon cry Awwmt Bl w BWn f imom,gl Kitchen Sink 1 13.W Garbage Depend 2 009" Lmri Trap 1 13.00 Ekalekgltlemin Fae 1 MM .66 The issuance of this permit shall not prevent the Chief Building Official from thereafter axunig Be carechon of errors in the plans and specifications or from preventing building operations berg cane! on thereunder when In violaton of the Californo Bwldng Code or of any provision of the Newport Beach Municipal Code. Except as otherwise stated, a perms for construction under which no work Is commenced within as, months after issuance, or where Vie work commenced is suspended or abandoned for six months. shat expire. and lees paid shall be forfeited. Owner Builder Declaration You certified to each of the following: • I am the property owner or am authored o act on the property owner's behalf • I have read this application and the information I have provided is correct. • I agree to comply with all City ordinances and state laws mating to building construction. • I authorize representatives of this CM to enter the aboveAentifed property for inspection purposes. License Contractor Declaration You certified to the following: I hereby affirm under penalty of perjury that I am licensed under provisoes of Chapter 9 (commencing with Section 700D) of devisees 3 of the Busses. and Professors Cork, and Mat my license is in full force and eHe F WARNING: FAILURE TO SECUFtE WOFUCER COMPENSATION COVERAGE IS UNIAWFUL, AND SHALL SUBJECT AN EMPLOYER TO CRIMINAL PENALTIES AND CIVIL FINES UP TO ONE HUNDRED THOUSAND DOLLARS ($100."), IN ADDITION TO THE COBT OF COMPENSATION. DA GES AS PROVIDED FOR IN SECTION 37N OF THE LABOR CODE INTEREST, ANDATTOiWEY'S FEES. ooelooa,m¢,o�e_esmrr.mm as I. eons Nixle Police Department's Community Information Service • Receive messages via text, email, or on the web • Use your address and receive geographically relevant crime information (multiple locations) Alert Advisory Andi Querry's Wire : =0 Newport Beach Police Department .,xe zrings.mhmm nnn CRIME ALERT - Reoent Resitlantial Burglams In RD 418 a] Bm Newport Beach Police Department _ J -Res ftai .rglary 05 CRIME ALERT - ResNenUal Burylary RO51 8= Newport Beach Police Department CRIME ALERT RevCentwl BuryMry - RDaS'.t, fits Newport Beach Police Department Anenten Cliff Hawn. Newport Heign, and Sunoundiip Neighbarhobtls- Cenvnunay Meetlrg M. My Neighborhood Map • Building Permits • Planning Activities • CIP —Capital Projects • Fire calls — last 30 days • Police calls — Last 7 days What's Going on in My Neighborhood - Newport Beach MyN6 Services for our Community Report Issues Examples • Code Violations • Maintenance Requests • Potholes, Graffiti • Trash Cleanup • Dangerous Conditions Access Information 4 LN Examples • See nearby Requests • City News Feeds • Learn about Council members • See City Tweets O��EwPO�T� C7 . -y�_�I� x i � • • QFO 1. Download the App •Apple iTunes store • Google Play Store 2. Create an Account or... Just submit anonymously CIFOR�% It newportbeachca.gov tQ,d 97 %, 8i= June 9, 2015 City Council Study Session and Regular Meeting Date: {pubDate} THE AGENDA PACKET IS AVAILABLE FOR VIEWING FOR THE JUNE 9, 2015 CITY COUNCIL STUDY SESSION AND REGULAR MEETING Study Session will begin at 4:30 p.m., Closed Session will begin after Study Session, and the Regular Meeting will begin at 7:00 p.m.... More Marina Park Spring /Summer 2015 Newsletter Now Available! Date: {pubDate} The Spring /Summer 2015 Marina Park Newsletter is now available! Please click on the link below to view: Spring /Summer 2015 Newsletter More information on this project Is available online at www.newportbeachca.gov /marmapark or by calling the Marina Park Hotline... More CERT "All Hands" meeting- Tuesday, June 9th Date: {pubDate} Newport Beach CERT volunteers, As a reminder, the quarterly CERT "All Hands' meeting Is scheduled for nett Tuesday, June 9th at 6'30 pm at the Newport Beach Central library friends room. The meeting information is listed below. Al CERT volunteers are encouraged to allend the meeting to 4 ' #r iii n v 1 t.. NEWPORT B E H Improving Customer Service Through Technology Making our City more Open, Connected and Efficient