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CITY OF
NEWPORT ORT BEAR_
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°q<,FOaN� City Council Staff Report
Study Session Agenda Item No. SS4
April 12, 2011
TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL
FROM: Police Department
Lieutenant Steve Koudelka
949- 644 - 3701, skoudelkaC@_nbpd.org
Office of the City Manager
Rob Houston, Assistant to the City Manager
949- 644 -3033, rhouston(cDnewgortbeachca.gov
PREPARED BY: Anthony Nguyen, Senior Buyer
APPROVED:
TITLE: Animal Sheltering Services
ABSTRACT:
Selection of an animal shelter to provide shelter, medical treatment, spaying /neutering,
impounding, adoption and licensing services for the City.
RECOMMENDATION:
Receive and file report..
FUNDING REQUIREMENTS:
The current adopted budget of the Police Department includes adequate funding for this
project.
DISCUSSION:
Background on Current Contract:
The City of Newport Beach ( "City ") and Dover Shores Pet Care Center ( "Veterinarian "),
a California corporation, entered into an Agreement on May 1, 2001 to provide shelter,
medical treatment, spaying /neutering, impounding, adoption and licensing services. Per
the terms, the Agreement remains in effect indefinitely until one of the parties, without
cause, gives one hundred twenty (120) days' prior written notice to the other party.
Animal Sheltering Services
April 12, 2011
Page 2
In a letter to the City dated August 31, 2010; Dr. Bruce C. Bauersfeld, owner of Dover
Shores Pet Care Center, formally submitted his one hundred twenty (120) days' written
notice of intent to terminate the Agreement. Dr. Bauersfeld cited rising expenses and
indicated a need for the fee schedule as stated in the Agreement to increase, despite
the fact that the fees were already adjusted on a biennial basis to reflect Consumer
Price Index changes. Dr. Bauersfeld's notification, combined with an analysis of the
Departmental budget and the fact that a fee increase beyond the contractual allowance
could not be authorized without undergoing a competitive procurement process, it was
in the City's best interest to consider facilitating a formal bidding process for these
services to see what options existed.
Background of RFP Process:
Since these services had not been subject to a formal procurement process in many
years, City staff wanted to take the time to compose a thorough scope of services
reflective of the current needs of the City. Additionally there was concern from City staff
regarding the level of interest in this project from potential service providers for two
reasons: first, there are relatively few animal shelters in or geographically near the City
and second, the typical provider for this service ideally should have both a shelter and a
veterinary function within the same operation. These concerns served to highlight the
need to be extremely thorough in the Request for Proposal (RFP) development process.
To accommodate this, an Agreement was entered into on December 28, 2010 with
Dover Shores Pet Care Center to continue to provide animal sheltering services for the
City until April 30, 2011. This extension allowed the City ample time to assess its
animal sheltering needs, develop a thorough scope of services, facilitate a formal
procurement process, and properly transition to a potential new shelter.
In February of 2011 the City issued an RFP inviting proposals for animal sheltering
services. In addition to being posted on the City website, the RFP was sent directly to
thirty -one (31) animal shelters and veterinary practices in Orange County. After the
RFP submission deadline passed only two (2) firms provided responses: Dover Shores
Pet Care Center and Orange County Animal Care. However the day after the deadline
passed the City was contacted by two additional firms: Back Bay Veterinary and Orange
County Humane Society; both claimed that they never received the RFP documentation
but had every intention of submitting a proposal. It was determined that it was in the
best interest of the City to have a diverse field of responses to analyze, so due to the
fact that there was no public proposal opening and the proposals from Dover Shores
Pet Care Center and Orange County Animal Care were never released, Back Bay
Veterinary and Orange County Humane Society were allowed three (3) days to submit a
proposal. Both of the original submitting firms were notified directly of this allowance
and were assured that none of their proposals were released; additionally these firms
were allowed to make any changes or additions to their original proposals within the
same three -day period.
Animal Sheltering Services
April 12, 2011
Page 3
In total, four (4) responses were received from: Back Bay Veterinary, Dover Shores Pet
Care Center, Orange County Animal Care, and Orange County Humane Society. Given
the concerns mentioned above, this response rate is seen as responsive. In
accordance with the City's RFP evaluation procedures, a Review Board convened to
evaluate and rank the proposals. This Review Board consisted of: Rob Houston,
Assistant to the City Manager; Police Lieutenant Steve Koudelka; Hortensia Mato,
Revenue Auditor; Valerie Schomburg, Senior Animal Control Officer; and Mike Teague,
Animal Control Officer.
Background of Proposals Received:
All four (4) proposals received were different not only in the actual contract rate
proposed but also in the structure of the contract rate proposed. That is, some firms
proposed a contract rate that included boarding and spaying /neutering fees whereas
some firms specifically noted their proposed contract rate excluded those fees. In order
to accurately compare the proposals a cost analysis was performed on each proposal.
The analysis took into consideration each proposed annual contract rate, boarding fees,
spaying /neutering fees, and medical treatment fees for 696 animals, which is the
projected annual number of animals the City handles; this projection was also provided
in the RFP document for all firms to factor in to their proposals. The subtotal of annual
costs was then reduced by any portion of fees agreed to be returned to the City. Below
is a discussion of each proposal in ascending order of Review Board rank. A summary
of all proposals is also attached as Exhibit A.
Proposal Rank N /A: Back Bay Veterinary:
After proposals were evaluated, the City was contacted by Dr. George
Katcherian who formally requested to withdraw Back Bay Veterinary's proposal.
Dr. Katcherian cited the lack of space and resources to accommodate the City's
needs and came to this realization only after he submitted his proposal. City staff
obliged and formally withdrew Back Bay Veterinary's proposal.
Proposal Rank #3: Dover Shores Pet Care Center:
Total Annual Cost: $971,536.00. The proposal from Dover Shores Pet Care
Center, the City's current provider of animal sheltering services, contained the
highest cost of all the respondents. Attributing to the high cost was the fact that
this was the only proposal to charge the City boarding fees in addition to the
proposed contract rate. Additionally, Dr. Bauersfeld refused to agree to
contractual requirements to furnish financial statements; in the RFP
documentation it was listed that the provision of financial statements was a
requirement of the firm selected by the City to provide these services.
Animal Sheltering Services
April 12, 2011
Page 4
Proposal Rank #2: Orange County Animal Care:
Total Annual Cost: $117,807.00. The proposal from Orange County Animal
Care contained the second - lowest cost and an agreement to provide financial
statements. However the location of the Orange County Animal Care shelter
was a concern because it is located fourteen (14) miles from the City which
would add burden to the City's Animal Control Officers who frequent the shelter
multiple times per day and make it inconvenient for City of Newport Beach
citizens who need to visit the shelter to adopt or recover an animal.
Proposal Rank #1: Orange County Humane Society:
Total Annual Cost: $103,680. The proposal from the Orange County Humane
Society contained the lowest cost of all the respondents and an agreement to
provide financial statements. The location of the Orange County Humane
Society shelter was also favorable because it is located within three (3) miles of
the City.
Background on Recommended Proposal:
Following this formal procurement process, City staff recommends the Orange County
Humane Society as the provider of animal sheltering services to the City for the
following reasons:
Proposed Cost: The proposal from Orange County Humane Society
represented the lowest proposed cost of all the respondents.
o Proximity: A shelter location within three (3) miles of the City of Newport
Beach presents a favorable situation that is evident on many levels. First, the
City's Animal Control Officers who typically frequent the shelter multiple times
per day will not have a far distance to travel. Second, because of the reduced
staff level, Police Officers currently will be assigned to handle animal control -
related matters. Having a nearby shelter will enable these officers to handle
these animal control - related matters in a timely manner and enable them to
continue to carry out their primary designated duties of public safety. Third,
the City's citizens will not have a far distance to travel when adopting or
recovering animals.
Operation: The Orange County Humane Society operates within the same
building as AAA Animal Hospital, which carries out all medical treatment for
the shelter. The proximity of the shelter to the hospital ensures that the City's
animals will receive timely care and attention. The City's euthanasia rates
have historically been low when compared to neighboring cities; the shelter
understands the significance of a low euthanasia rate to the City and assures
Animal Sheltering Services
April 12, 2011
Page 5
that not only will euthanasia rates remain low, but also animal adoption efforts
will be facilitated.
Organization: The Orange County Humane Society is also a non - profit
society, which presents some benefits. First, a society will be more inclined
and capable to work with volunteers. Second, financial statements for non-
profit entities are readily available on the internet for auditing and compliance
review purposes; securing financial statements of the animal sheltering
services provider has always been a problem in the past when dealing with
private entities. The City feels that the provision of financial statements is
significant because it assures financial solvency and satisfies financial
disclosure requirements.
o Experience: Animal sheltering efforts on the part of the Orange County
Humane Society date back to 1949. The shelter also provides the same
services to the Cities of Costa Mesa and Westminster, and both of those
cities have not reported any major problems with the shelter.
Staff recommends the City Council find this action is not subject to the California
Environmental Quality Act ( "CEQA ") pursuant to Sections 15060(c)(2) (the activity will
not result in a direct or reasonably foreseeable indirect physical change in the
environment) and 15060(c)(3) (the activity is not a project as defined in Section 15378)
of the CEQA Guidelines, California Code of Regulations, Title 14, Chapter 3, because it
has no potential for resulting in physical change to the environment, directly or
indirectly.
NOTICING:
The agenda item has been noticed according to the Brown Act (72 hours in advance of
the meeting at which the City Council considers the item).
Submitted by:
f
Rob Houston
Assistant to the City Manager
Attachments:
Exhibit A — Analysis of RFP Proposals
ATTACHMENT A -ANALYSIS OF BFP PROPOSALS
Pra osal
M..thI,8asi,Faa Yearly Base Fee
0 ... di
5 a &Nautering
Non-EmergenaY
Medico)Treatment
Subtatal of Yearly Costs
LCis: Fees Paid
by Owners or
Adaptlpns
Boarding Fees far
Clahned Animals
Impound
Fees
Ado dons
11rn ses
Total 0.
Dover Shares Pet Care Center
5 19,037.00 S 236,44440
5 M.992.0
5 26.740.00
$ 51,0&040
5 1,1)5,656.0
5 (201,600.001
512,520.0)
xodnYbD1
Nevr e:u0ry
Swi,536.0
DCHumane5auet
5 6400.00 $ 7.000.00
Included in Base Fee
lndudetlln Adoption Fee
5 51,480.0
5 223.4W,0
5 (17,280.00)
5j2,520.0
No vlheuv Dly
Nv oflul tv4p
$103,600.0
OC Anlrtul Care
5 IA4>ISD 5 221,65300
IilclutletlNBasa Fea
Pail by edppdoaz
lndutletl In BazeGee
$ 221,259.00
$ (31,101401
12.96BD0
5 (54,142.00)
$ 5,65.001
$11.7,80).00
Back Ba
$ ]!:230.00 5 134,)60,00
Indutled in Pau Gee
$ 36,'eW.00
5 13.200.00
$ IW, >60.00
(35,)1240)
512,52400)
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NO 011ut to Cky
$I26j26.00
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MANDATES
Health and Safety Code section 121690(e)
It snot be the dory of Me powaln0 body of each My and rounry, or aunty to
annmm ar ararA efas Me aranwran a of a pound system and a rabies antral
wewam
• 42 US.C. 51966' szx M s tm STATE AND 1 t EMEI Fvcy
PMERYIrD OPERATMNM PUNS, pNs E.zuXion end Transp ..
Standards Ax, d 2006, Section 613 at lire Rohm T SteXad pasta wig eM
Emer,ercy Asustance Pct
Section ]Irl Standards fer State and laal Man rmme that suh plans tote into
aunt Me needs of maieiduals with household pea a d service anlmols pda %
dutlnp, andfollowlna o mo/a, dil., or emer,,earl
'I6b mnW .aexM Ory mrprrtr.MxrrxulbraMUIr.6W tmshamlFMetn Ww. K
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City of Newport Beach
Animal Sheltering Program
INTRODUCTION
04/12/2011
The City of Newport Beach has been providing
Animal Control services for it's residents since
1948.
The City has been contracting with Dover
Shores Pet Care for veterinary and sheltering
services since March 1991.
SHELTER SERVICES
The animal services that the shelter provides include:
✓ Receiving lost /stray animals
✓ Providing vet services for injured animals
✓ Housing Animal Control impounded animals
✓ Assisting in Adoption Services
✓ Assisting Rescue Organizations in placement of
homeless animals
✓ The safe containment of lost /stray animals.
✓ The return of lost /stray animals to their owners
✓ These services are done in partnership with the City's
Animal Control program
CURRENT SHELTER
• Dover Shores Pet Care is located at 2075
Newport Blvd., in the City of Costa Mesa.
• The last negotiated contract with Dover
Shores was signed in May 2001.
• Current budget for these services is $99,745
• Dover Shores Pet Care gave the City notice in
December 2010 requesting termination of
the current contract on April 30, 2011
The Contracting Process
• Developing the RFP- Outreach to Animal
Advocate groups
— Philosophy
—Low Euthanasia rates
— Volunteer /Community involvement
— Location
• Receiving responses
• Reviewing and scoring the proposals
• The most responsive Proposal
04/12/2011
2
ORANGE COUNTY HUMANE SOCIETY
Close Proximity to City limits
Newly remodeled facility
Allows City to maintain control over animals to
insure small euthanization rate
Non - Profit Society
Allows both shelter and Vet services at one
location
Good fit for City's needs
04/12/2011
ORANGE COUNTY HUMANE SOCIETY
Will Provide Services the City Requires:
✓ Adoption Assistance
✓ Will Accept Volunteers
✓ Will Accept Donations
-'Will Assist in Rescue /Placement of Homeless
Animals
✓All vet and boarding services
✓24 hour access for PD Staff
Low euthanasia rates
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City of Newport Beach
Animal Sheltering Program
INTRODUCTION
• The City of Newport Beach has been providing
Animal Control services for it's residents since
1948.
• The City has been contracting with Dover
Shores Pet Care for veterinary and sheltering
services since March 1991.
MANDATES
' Health and Safety Code section 121690(e):
It shall be the duty of the governing body of each city and county, or county to
maintain or provide for the maintenance of a pound system and a rabies control
program.
42 U.S.C. 5196b* STANDARDS FOR STATE AND LOCAL EMERGENCY
PREPAREDNESS OPERATIONAL PLANS, Pets Evacuation and Transportation
Standards Act of 2006, Section 613 of the Robert T. Stafford Disaster Relief and
Emergency Assistance Act:
Section 2(g)- Standards for State and Local shall insure that such plans take into
account the needs of individuals with household pets and service animals prior to,
during, and following a major disaster or emergency.
*This section allows the City to request reimbursement for animal related costs from FEMA in times of
declared emergencies.
SHELTER SERVICES
The animal services that the shelter provides include:
✓ Receiving lost /stray animals
✓ Providing vet services for injured animals
✓ Housing Animal Control impounded animals
✓ Assisting in Adoption Services
✓ Assisting Rescue Organizations in placement of
homeless animals
✓ The safe containment of lost /stray animals.
✓ The return of lost /stray animals to their owners
✓ These services are done in partnership with the City's
Animal Control program
CURRENT SHELTER
• Dover Shores Pet Care is located at 2075
Newport Blvd., in the City of Costa Mesa.
• The last negotiated contract with Dover
Shores was signed in May 2001.
• Current budget for these services is $99,745
• Dover Shores Pet Care gave the City notice in
December 2010 requesting termination of
the current contract on April 30, 2011
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The Contracting Process
• Developing the RFP- Outreach to Animal
Advocate groups
— Philosophy
— Low Euthanasia rates
— Volunteer /Community involvement
— Location
• Receiving responses
• Reviewing and scoring the proposals
• The most responsive Proposal
ORANGE COUNTY HUMANE SOCIETY
ORANGE COUNTY HUMANE SOCIETY
• Close Proximity to City limits
• Newly remodeled facility
• Allows City to maintain control over animals to
insure small euthanization rate
• Non - Profit Society
• Allows both shelter and Vet services at one
location
• Good fit for City's needs
ORANGE COUNTY HUMANE SOCIETY
• Will Provide Services the City Requires:
✓Adoption Assistance
✓ Will Accept Volunteers
✓ Will Accept Donations
✓ Will Assist in Rescue /Placement of Homeless
Animals
✓AII vet and boarding services
✓ 24 hour access for PD Staff
✓ Low euthanasia rates
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