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HomeMy WebLinkAbout11 - Paramedic-Medical Billing & Collection ServicesCITY OF poRr NEWPORT BEACH 'r S,FaFN' City Council Staff Report Agenda Item No. 11 June 28. 2011 TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL FROM: Fire Department Michael Morgan, Interim Fire Chief 949 - 644 -3101, mmorgan @nbfd.net PREPARED BY: Anthony Nguyen, Senior Buyer APPROVED: � 6_kL N TITLE: Approval of Agreement for Paramedic /Medical Billing and Collection Services ABSTRACT: Selection of a contractor to provide paramedic /medical billing and collection services. RECOMMENDATION: Approve the execution of an agreement directly with Wittman Enterprises for ambulance billing collection services in the amount of up to $165,000 annually for a period of three years with the option to renew for two additional one -year periods; FUNDING REQUIREMENTS: Since the fees paid under the terms of this agreement are tied directly to a revenue stream, the Fire Department EMS - Paramedic Services revenue account (2340 -5065) is currently being abated to pay for the fees due to Wittman Enterprises. The staff request for Council approval of a budget amendment increasing revenue estimates in account 2340 -5065 by $165,000 and increasing expenditure appropriations in 2340 -8706 (Ambulance Services) by $165,000 is a mechanism to improve disclosure of actual Paramedic Services expenditures and is in accordance with the Administrative Services Department's goal to improve transparency by eliminating revenue abatements related to specific cost centers. It is important to note that this proposed change does not affect the General Fund balance. The Budget Amendment records and appropriates $165,000 in additional revenue from paramedic /medical billing and $165,000 in increased expenditure appropriations. The revenue will be posted to the Paramedic Services account in the Fire Department, 2340 -5065, and the purchase will be expensed to the Ambulance Services account in the Fire Department, 2340 -8706. Approval of Agreement for Paramedic /Medical Billing and Collection Services June 28, 2011 Page 2 DISCUSSION: Background on Contractor Wittman Enterprises began contracting with the City in 1996 and since that time has been the City's sole provider of paramedic /medical billing and collection services. These services are contracted because Wittman Enterprises provides the City with the requisite expertise in dealing with various vendors in this industry (such as insurance companies) as it relates to billing and collections for paramedic and medical services. Background on RFP Process: In preparation for a new agreement, work began toward a Request for Proposal (RFP) process, in which proposals would be accepted from multiple firms in the billing and collection industry wishing to provide said services to the City. This process serves to fulfill competitive bidding requirements and also allows the City to determine if Wittman Enterprises remains the best fit to provide these services for the City. During the research portion of the RFP process, it was brought to the City's attention that other local cities had recently issued RFPs for the same services. The cities of Santa Ana (June, 2009) and Long Beach (January, 2010) both selected Wittman Enterprises as their billing and collection contractor after lengthy RFP evaluation processes. Furthermore, the City of Orange in June of 2010 also received City Council approval to contract directly with Wittman Enterprises based on the results of the City of Santa Ana RFP process. It is important to note that in an RFP evaluation process, as opposed to a standard bid process, factors other than cost are taken into consideration when selecting a contractor such as the contractor's work plan, deployment of services, and past service history with other local agencies. Wittman Enterprises was selected based on these criteria by all agencies mentioned above, this combined with the fact that they have also been the City of Newport Beach billing and collections provider since 1996 with a proven track record instills much confidence in staffs request for Council authorization to contract directly with Wittman Enterprises, saving time and money for the City as well. Background on Proposed Agreement: Under the terms of the current agreement, the City is committing to pay Wittman Enterprises 6.8% of net collected dollars as compensation for services, which has amounted to approximately $150,000 per year (based on a three -year average). Projections provided by Wittman Enterprises for FY12 reflect an increase in revenue based on an increase in emergency ambulance transport fees approved by the City Council effective April 20, 2011. It is expected that the compensation for services will increase to approximately $158,000 based on these projections. Through the efforts of negotiation on the part of City staff, Wittman Enterprises has formally offered to extend the City a reduction in billing rate from 6.8% to 6.1% upon agreement execution. Approval of Agreement for Paramedic /Medical Billing and Collection Services June 28, 2011 Page 3 Assuming billing volume remains constant, this projects to a cost savings of approximately $18,000 annually when compared to the current rate the City is paying. The terms of the proposed agreement between Wittman Enterprises and the City of Newport Beach for which staff is requesting Council approval is three years with the option to renew for two additional one -year periods and a not -to- exceed amount of $165,000 per year. ENVIRONMENTAL REVIEW: Staff recommends the City Council find this action is not subject to the California Environmental Quality Act ( "CEQA ") pursuant to Sections 15060(c)(2) (the activity will not result in a direct or reasonably foreseeable indirect physical change in the environment) and 15060(c)(3) (the activity is not a project as defined in Section 15378) of the CEQA Guidelines, California Code of Regulations, Title 14, Chapter 3, because it has no potential for resulting in physical change to the environment, directly or indirectly. NOTICING: The agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the City Council considers the item). Submitted by: _7_ Michael Morgan Interim Fire Chief Attachments: A — City of Long Beach RFP RFP Results Analysis B — City of Santa Ana RFP Scoring Recapitulation C — City of Orange City Council Approval to Contract Directly with Wittman Enteprises Based on the City of Santa Ana RFP. D — Proposed Agreement with Wittman Enterprises E — Budget Amendment Approval of Agreement for Paramedic /Medical Billing and Collection Services June 28, 2011 Page 4 ATTACHMENT A: CITY OF LONG BEACH RFP RESULTS ANALYSIS t City of Long Beach Memorandum .cq Working Together to Serve S 2g4 i Date: October 27, 2009 To: Erik Sund, Business Relations Manager, Financial Management From: David Honey, Manager — Administration, Fire Department Subject: RFP FD09046, Billing and Collection Services for Basic Life Support Transportation Four (4) proposals were received in response to the Request for Proposals for Billing and Collection Services for Basic Life Support (BLS) Transportation, which was closed September 17, 2009. A panel of three (3) members reviewed the proposals. The review panel included the Manager- Administration, BLS Program Battalion Chief, and Administrative Analyst. The proposals were evaluated based upon the following: • Project specifications • Experience in the performance of comparable engagements • Reasonableness of cost • Expertise and availability of key personnel • RFP conformance After proposals were reviewed, the panel members discussed their evaluations and selected Wittman Enterprises. There were several factors noted in choosing this vendor, including: 1) Wittman's successful track record of providing BLS billing for the City of Long Beach for the past four years; 2) significant experience providing service to EMS clients in California, specifically in Los Angeles County; 3) existing billing and working relationships with all City utilized hospitals; and 4) compatibility with current billing processes and existing hardware and software. Other proposals were received from the following: DioitechComputer, Inc. — Proposal calls for the use of software that may not be compatible with the City's current software and business processes. Vendor has no presence or clients in California. Pridemark Billing Services - Cost was highest of all those submitted. i /adoi intermedix - Vendor submitted the proposal with the lowest cost (estimated $20,000 less than Wittman). Vendor proposed optional solutions for software (as solicited in the RFP) which would lead to significant additional costs as they would need to be implemented systemwide, and are therefore not practical at this time. Vendor does not have any Los Angeles County clients. If you have any questions, I can be reached at extension 82517 Approval of Agreement for Paramedic /Medical Billing and Collection Services June 28, 2011 Page 5 ATTACHMENT B: CITY OF SANTA ANA RFP SCORING RECAPITULATION 0 r U W J J O Q U 2 U 4 Z t� Z p J 0 LL a 4 U � U O W 6 a 0 v 0 V m T u �w ^J 0 O 'J J J Z e N > 0 >O 0 6 J C � C U j ° U N t 9 U T Q W Approval of Agreement for Paramedic /Medical Billing and Collection Services June 28, 2011 Page 6 ATTACHMENT C: CITY OF ORANGE MOTION TO CONTRACT DIRECTLY WITH WITTMAN ENTERPRISES AiGN'ENDA ITEM Fry% ®,..� June 8, 2010 TO: Honorable Mayor and Members of the City Council THRU: John W. Sibley City Manager FROM: Bart A. Lewis, Fire Chief 1. SUBJECT Reviewed/Verified By/. City Manager Finance Diree or To Be Presente -: Do Fackiner, Admini Ca lain strative X Cons Calendar City Nigr Rpts _ Council Reports _ Legal Affairs Board. "on s _ Public Hrgs Admin Reports flan /Fnviron Approval of an agreement between Wittman Enterprises and the City of Orange for EMT Transportation Program billing services through a cooperative agreement. 2. SUMMARY Wittman Enterprises is the current contractor for Fire Department EMT Transportation Program billing. Their job is to collect the fees and charges generated when Fire Department personnel treat and /or transport citizens to the hospital. The current contract expires on June 30i1', 2010- The Fire Department recommends using a cooperative RFP process on a contract between Wittman Enterprises and the City of Santa Ana. Santa Ana recently awarded this contract following a competitive RFP process. Wittman Enterprises is offering the same contract terms and conditions to the City of Orange. 3. RECOMMENDED ACTION Authorize the Mayor and City Clerk to execute a consultant services agreement on behalf of the City and Wittman Enterprises. 4. FISCAL IMPACT Sufficient funds have been included in the proposed 2010 -11 budget as follows 100.3011.51670 - Other Professional and Contractual Services - S13,176 125.3015.51670 - Other Professional and Contractual Services - S89,400 100.3022.51670 - Other Professional and Contractual Services - $60,824 Subsequent years will be similar to the above. ITEM J. 1 6/8/10 Approval of Agreement for Paramedic /Medical Billing and Collection Services June 28, 2011 Page 7 15. STRATEGIC PLAN GOAL(S) 2. Bea fiscally healthy community. a. Expend fiscal resources responsibly. 6. DISCUSSION and BACKGROUND The City Council is required by the Orange Municipal Code to approve all contracts with consultants which exceed S30,000 in a single fiscal year. The City Council is authorized by state law to enter into contracts with consultants when such work cannot be performed by in -house staff. The Orange Municipal Code and the City of Orange Administrative Manual establish the City Council's role and responsibilities for awarding City contracts. Wittman Enterprises became our billing agency in April, 1996. Since that time; their customer services have been very responsive, their net receipts in FY 2008/09 was 47.8% and the amount they charge the Fire Department (6.5%) is minimal. Wittman proposes to lower their service fee to 6.1 % if this agreement is approved. Based upon the Fire Department's experience with Wittman and their documented performance in the area of collections, the renewal of their contract through 2015 is recommended. The Fire Department opted to seek a similar RFP process that was recently conducted in order to save the City money and Staff time. The City of Santa Ana recently conducted an RFP process for similar services and Wittman was selected. Wittman has extended the same rate and scope of serv6ces to the City of Orange as they did to the City of Santa Ana (RFP #09 -003 Fiscal Year 2009/1 0)_ 7. ATTACHMENTS Professional Services Agreement between City of Orange and Wittman Enterprises, LLC. Scope of Services for Wittman Enterprises, LLC. Executed Agreement between Wittman and the City of Santa Ana. Cooperative Agreement Letter from Wittman extending Santa Ana's Agreement to the City of Orange. ITEM _ 2 6/8/10 SERVICE AGREEMENT WITH WITTMAN ENTERPRISES FOR AMBULANCE BILLING SERVICES THIS SERVICE AGREEMENT ( "Agreement ") is made and entered into as of this day of July, 2011 by and between the CITY OF NEWPORT BEACH, a California Municipal Corporation ( "City'), and WITTMAN ENTERPRISES, a California corporation ( "Contractor "), whose address is 21 Blue Sky Court, Suite A, Sacramento, California 95828 and is made with reference to the following: RECITALS A. City is a municipal corporation duly organized and validly existing under the laws of the State of California with the power to carry on its business as it is now being conducted under the statutes of the State of California and the Charter of City. B. Since 1975, the Newport Beach Fire Department has been the sole provider of Paramedic services for the City. The City Council establishes by Resolution reasonable fees and charges to be paid by persons using the City's paramedic field services to recover the City's costs for providing paramedic services and emergency ambulance transportation services. . C. City desires to engage Contractor to provide statements to and collect payments from patients who have received paramedic field services and emergency ambulance transportation services ( "Project'). D. Contractor possesses the skill, experience, ability, background, certification and knowledge to provide the services described in this Agreement. E. The principal member of Contractor, for purposes of Project, shall be Corinne Wittman -Wong. F. City has solicited and received a proposal from Contractor, has reviewed the previous experience and evaluated the expertise of Contractor, and desires to retain Contractor to render professional services under the terms and conditions set forth in this Agreement. NOW, THEREFORE, it is mutually agreed by and between the undersigned parties as follows: 1. TERM The initial term of this Agreement shall commence on the above written date, and shall be for a period of three (3) years. The term of this Agreement shall be extended for two (2) additional one (1) year terms with the extensions to automatically commence upon the expiration of the initial term, or any extended term, unless the City notifies the Contractor in writing thirty (30) days before the end of the initial term or any extended term of its intent to terminate this Agreement at the conclusion of the initial term or any extended term. In any event, the term of this Agreement shall not extend beyond June 30. 2016 unless terminated earlier as set forth in Section 27. 2. SERVICES TO BE PERFORMED City and Contractor acknowledge that the above Recitals are true and correct and are hereby incorporated by reference. Contractor shall diligently perform all the services described in the Scope of Services attached hereto as Exhibit A and incorporated herein by reference ( "Services "). The City may elect to delete certain tasks of the Scope of Services at its sole discretion. 3. TIME OF PERFORMANCE 3.1 Time is of the essence in the performance of Services under this Agreement and the Services shall be performed to completion in a diligent and timely manner. The failure by Contractor to perform the Services in a diligent and timely manner may result in termination of this Agreement by City. 3.2 Notwithstanding the foregoing, Contractor shall not be responsible for delays due to causes beyond Contractor's reasonable control. However, in the case of any such delay in the Services to be provided for the Project, each party hereby agrees to provide notice to the other party so that all delays can be addressed. 3.3 Contractor shall submit all requests for extensions of time for performance in writing to the Project Administrator not later than ten (10) calendar days after the start of the condition that purportedly causes a delay. The Project Administrator shall review all such requests and may grant reasonable time extensions for unforeseeable delays that are beyond Contractor's control. 3.4 For all time periods not specifically set forth herein, Contractor shall respond in the most expedient and appropriate manner under the circumstances, by telephone, fax, hand - delivery or mail. 4. COMPENSATION TO CONTRACTOR 4.1 Computation of the compensation due Contractor for any given month shall be.based on the revenues actually received by Contractor on behalf of the City during that month. City shall pay Contractor, and Contractor accepts as full payment for all Services rendered pursuant to this Agreement, six and one /tenth percent (6.1%) ( "Rate ") of the net proceeds received by Contractor on behalf of City for paramedic field services for any given month. This amount, including any reimbursable items and subcontractor fees, shall not exceed One Hundred Sixty Five Thousand Dollars and no /100 ($165,000.00) per contract year without written amendment to the Agreement. No Rate changes shall be made during the term of this Agreement without the prior written approval of City. 4.2 Contractor shall submit monthly invoices to City describing the Services performed the preceding month. Contractor's invoices shall include a brief description of the Services performed and /or the specific task in the Scope of Services to which it relates, the date the Services were performed and a description of any reimbursable expenditures. City shall pay Contractor no later than thirty (30) days after approval of the monthly invoice by City staff. Wittman Enterprises Page 2 4.3 City shall reimburse Contractor only for those costs or expenses specifically approved in this Agreement, or specifically approved in writing in advance by City. Unless otherwise approved, such costs shall be limited and include nothing more than the following costs incurred by Contractor 4.3.1 The actual costs of subcontractors for performance of any of the Services that Contractor agrees to render pursuant to this Agreement, which have been approved in advance by City and awarded in accordance with this Agreement. 4.3.2 Approved reproduction charges. 4.3.3 Actual costs and /or other costs and /or payments specifically authorized in advance in writing and incurred by Contractor in the performance of this Agreement. 4.4 Contractor shall not receive any compensation for Extra Work performed without the prior written authorization of City. As used herein, "Extra Work" means any work that is determined by City to be necessary for the proper completion of the Project, but which is not included within the Scope of Services and which the parties did not reasonably anticipate would be necessary at the execution of this Agreement. Compensation for any authorized Extra Work shall be paid in accordance with the Schedule of Billing Rates as set forth in Exhibit B. 5. PROJECT MANAGER 5.1 Contractor shall designate a Project Manager, who shall coordinate all phases of the Project. This Project Manager shall be available to City at all reasonable times during the Agreement term. Contractor has designated Corinne Wittman -Wong to be its Project Manager. Contractor shall not remove or reassign the Project Manager or any personnel listed in Exhibit A or assign any new or replacement personnel to the Project without the prior written consent of City. City's approval shall not be unreasonably withheld with respect to the removal or assignment of non -key personnel. 5.2 Contractor, at the sole discretion of City, shall remove from the Project any of its personnel assigned to the performance of Services upon written request of City. Contractor warrants that it will continuously furnish the necessary personnel to complete the Project on a timely basis as contemplated by this Agreement. 6. ADMINISTRATION This Agreement will be administered by the Fire Department. Cathy Ord, Emergency Medical Services (EMS) Manager, or his /her designee, shall be the Project Administrator and shall have the authority to act for City under this Agreement. The Project Administrator or her authorized representative shall represent City in all matters pertaining to the Services to be rendered pursuant to this Agreement. 7. CITY'S RESPONSIBILITIES 7.1 In order to assist Contractor in the execution of its responsibilities under this Agreement, City agrees to, where applicable: Wittman Enterprises Page 3 7.1.1 Submit necessary transport information, including pay source information and patient condition, to Contractor for billing purposes. 7.1.2 Submit to Contractor all necessary information relating to patient transport services, payments and patient eligibility. 7.1.3 Notify Contractor of any accounts that require special attention. 8. STANDARD OF CARE 8.1 All of the Services shall be performed by Contractor or under Contractor's supervision. Contractor represents that it possesses the professional and technical personnel required to perform the Services required by this Agreement, and that it will perform all Services in a manner commensurate with community professional standards. All Services shall be performed by qualified and experienced personnel who are not employed by City, nor have any contractual relationship with City. By delivery of completed work, Contractor certifies that the work conforms to the requirements of this Agreement and all applicable federal, state and local laws and the professional standard of care. 8.2 Contractor represents and warrants to City that it has, shall obtain, and shall keep in full force in effect during the term hereof, at its sole cost and expense, all licenses, permits, qualifications, insurance and approvals of whatsoever nature that is legally required of Contractor to practice its profession. Contractor shall maintain a City of Newport Beach business license during the term of this Agreement. 8.3 Contractor shall not be responsible for delay, nor shall Contractor be responsible for damages or be in default or deemed to be in default by reason of strikes, lockouts, accidents, or acts of God, or the failure of City to furnish timely information or to approve or disapprove Contractor's Work promptly, or delay or faulty performance by City, contractors, or governmental agencies. 8.4 Contractor shall comply with the Health Insurance Portability and Accountability Act of 1996, Public Law 104 -191 ( "HIPAA "), the Health Information Technology for Economic and Clinical Health Act, Public Law 111 -005 ( "the HITECH Act "), and including but not limited to, the Standards for Privacy of Individually Identifiable Health Information, 45 Code of Federal Regulations Parts 160 and 164; and shall enter into a the HIPAA Business Associate Agreement attached hereto as Exhibit C and incorporated herein by reference. 9. HOLD HARMLESS 9.1 To the fullest extent permitted by law, Contractor shall indemnify, defend and hold harmless City, its City Council, boards and commissions, officers, agents, volunteers, and employees (collectively, the "Indemnified Parties ") from and against any and all claims (including, without limitation, claims for bodily injury, death or damage to property), demands, obligations, damages, actions, causes of action, suits, losses, judgments, fines, penalties, liabilities, costs and expenses (including, without limitation, attorney's fees, disbursements and court costs) of every kind and nature whatsoever (individually, a Claim; collectively, "Claims'), which may arise from or in any manner Wittman Enterprises Page 4 relate (directly or indirectly) to any breach of the terms and conditions of this Agreement, any Work performed or Services provided under this Agreement including, without limitation, defects in workmanship or materials or Contractor's presence or activities conducted on the Project (including the negligent and /or willful acts, errors and /or omissions of Contractor, its principals, officers, agents, employees, vendors, suppliers, subcontractors, subcontractors, anyone employed directly or indirectly by any of them or for whose acts they may be liable or any or all of them). 9.2 Notwithstanding the foregoing, nothing herein shall be construed to require Contractor to indemnify the Indemnified Parties from any Claim arising from the sole negligence or willful misconduct of the Indemnified Parties. Nothing in this indemnity shall be construed as authorizing any award of attorney's fees in any action on or to enforce the terms of this Agreement. This indemnity shall apply to all claims and liability regardless of whether any insurance policies are applicable. The policy limits do not act as a limitation upon the amount of indemnification to be provided by the Contractor. 10. INDEPENDENT CONTRACTOR It is understood that City retains Contractor on an independent contractor basis and Contractor is not an agent or employee of City. The manner and means of conducting the Work are under the control of Contractor, except to the extent they are limited by statute, rule or regulation and the expressed terms of this Agreement. Nothing in this Agreement shall be deemed to constitute approval for Contractor or any of Contractor's employees or agents, to be the agents or employees of City. Contractor shall have the responsibility for and control over the means of performing the Work, provided that Contractor is in compliance with the terms of this Agreement. Anything in this Agreement that may appear to give City the right to direct Contractor as to the details of the performance or to exercise a measure of control over Contractor shall mean only that Contractor shall follow the desires of City with respect to the results of the Services. 11. COOPERATION Contractor agrees to work closely and cooperate fully with City's designated Project Administrator and any other agencies that may have jurisdiction or interest in the work to be performed. City agrees to cooperate with the Contractor on the Project. 12. CITY POLICY Contractor shall discuss and review all matters relating to policy and Project direction with City's Project Administrator in advance of all critical decision points in order to ensure the Project proceeds in a manner consistent with City goals and policies. 13. PROGRESS Contractor is responsible for keeping the Project Administrator and /or his /her duly authorized designee informed on a regular basis regarding the status and progress of the Project, activities performed and planned, and any meetings that have been scheduled or are desired. Wittman Enterprises Page 5 14. INSURANCE 14.1 Without limiting Contractor's indemnification of City, and prior to commencement of Work, Contractor shall obtain, provide and maintain at its own expense during the term of this Agreement, policies of insurance of the type and amounts described below and in a form satisfactory to City. 14.2 Proof of Insurance. Contractor shall provide certificates of insurance to City as evidence of the insurance coverage required herein, along with a waiver of subrogation endorsement for workers' compensation. Insurance certificates and endorsement must be approved by City's Risk Manager prior to commencement of performance. Current certification of insurance shall be kept on file with City at all times during the term of this agreement. City reserves the right to require complete, certified copies of all required insurance policies, at any time. 14.2.1 Contractor shall procure and maintain for the duration of the contract insurance against claims for injuries to persons or damages to property, which may arise from or in connection with the performance of the Work hereunder by Contractor, his agents, representatives, employees or subcontractors. The cost of such insurance shall be included in Contractor's bid. 14.3 Acceptable Insurers. All insurance policies shall be issued by an insurance company currently authorized by the Insurance Commissioner to transact business of insurance in the State of California, with an assigned policyholders' Rating of A- (or higher) and Financial Size Category Class VII (or larger) in accordance with the latest edition of Best's Key Rating Guide, unless otherwise approved by the City's Risk Manager. 14.4 Coverage Requirements. 14.4.1 Workers' Compensation Coverage. Contractor shall maintain Workers' Compensation Insurance (Statutory Limits) and Employer's Liability Insurance (with limits of at least one million dollars ($1,000,000)) for Contractor's employees in accordance with the laws of the State of California, Section 3700 of the Labor Code In addition, Contractor shall require each subContractor to similarly maintain Workers' Compensation Insurance and Employer's Liability Insurance in accordance with the laws of the State of California, Section 3700 for all of the subContractor's employees. 14.4.1.1 Any notice of cancellation or non - renewal of all Workers' Compensation policies must be received by City at least thirty (30) calendar days (ten (10) calendar days written notice of non - payment of premium) prior to such change. 14.4.1.2 Contractor shall submit to City, along with the certificate of insurance, a Waiver of Subrogation endorsement in favor of City, its officers, agents, employees and volunteers. 14.4.2 General Liability Coverage. Contractor shall maintain commercial general liability insurance in an amount not less than one million dollars ($1,000,000) Wittman Enterprises Page 6 per occurrence for bodily injury, personal injury, and property damage, including without limitation, blanket contractual liability. 14.4.3 Automobile Liability Coverage. Contractor shall maintain automobile insurance covering bodily injury and property damage for all activities of the Contractor arising out of or in connection with Work to be performed under this Agreement, including coverage for any owned, hired, non -owned or rented vehicles, in an amount not less than one million dollars ($1,000,000) combined single limit for each accident. 14.4.4 Professional Liability (Errors & Omissions) Coverage. Contractor shall maintain professional liability insurance that covers the Services to be performed in connection with this Agreement, in the minimum amount of one million dollars ($1,000,000) limit per claim and in the aggregate. 14.5 Other Insurance Provisions or Requirements. 14.5.1 The policies are to contain, or be endorsed to contain, the following provisions 14.5.1.1 Waiver of Subrogation. All insurance coverage maintained or procured pursuant to this agreement shall be endorsed to waive subrogation against City, its elected or appointed officers, agents, officials, employees and volunteers or shall specifically allow Contractor or others providing insurance evidence in compliance with these requirements to waive their right of recovery prior to a loss. Contractor hereby waives its own right of recovery against City, and shall require similar written express waivers and insurance clauses from each of its subContractors. 14.5.1.2 Enforcement of Contract Provisions. Contractor acknowledges and agrees that any actual or alleged failure on the part of the City to inform Contractor of non - compliance with any requirement imposes no additional obligations on the City nor does it waive any rights hereunder. 14.5.1.3 Requirements not Limiting. Requirements of specific coverage features or limits contained in this Section are not intended as a limitation on coverage, limits or other requirements, or a waiver of any coverage normally provided by any insurance. Specific reference to a given coverage feature is for purposes of clarification only as it pertains to a given issue and is not intended by any party or insured to be all inclusive, or to the exclusion of other coverage, or a waiver of any type. 14.5.1.4 Notice of Cancellation. Contractor agrees to oblige its insurance agent or broker and insurers to provide to City with thirty (30) days notice of cancellation (except for nonpayment for which ten (10) days notice is required) or nonrenewal of coverage for each required coverage. 14.6 Timely Notice of Claims. Contractor shall give City prompt and timely notice of claims made or suits instituted that arise out of or result from Contractor's performance under this Agreement. Wittman Enterprises Page 7 14.7 Additional Insurance. Contractor shall also procure and maintain, at its own cost and expense, any additional kinds of insurance, which in its own judgment may be necessary for its proper protection and prosecution of the Work. 15. PROHIBITION AGAINST ASSIGNMENTS AND TRANSFERS Except as specifically authorized under this Agreement, the Services to be provided under this Agreement shall not be assigned, transferred contracted or subcontracted out without the prior written approval of City. Any of the following shall be construed as an assignment: The sale, assignment, transfer or other disposition of any of the issued and outstanding capital stock of Contractor, or of the interest of any general partner or joint venturer or syndicate member or cotenant if Contractor is a partnership or joint - venture or syndicate or cotenancy, which shall result in changing the control of Contractor. Control means fifty percent (50 %) or more of the voting power, or twenty - five percent (25 %) or more of the assets of the corporation, partnership or joint- venture. 16. SUBCONTRACTING The parties recognize that a substantial inducement to City for entering into this Agreement is the professional reputation, experience and competence of Contractor. Assignments of any or all rights, duties or obligations of the Contractor under this Agreement will be permitted only with the express written consent of City. Contractor shall not subcontract any portion of the Services to be performed under this Agreement without the prior written authorization of City. 17. OWNERSHIP OF DOCUMENTS 17.1 Each and every report, draft, record, plan, document and other writing produced (hereinafter "Documents "), prepared or caused to be prepared by Contractor, its officers, employees, agents and subcontractors, in the course of implementing this Agreement, shall become the exclusive property of City, and City shall have the sole right to use such materials in its discretion without further compensation to Contractor or any other party. Contractor shall, at Contractor's expense, provide such Documents to City upon prior written request. 17.2 Documents, including drawings and specifications, prepared by Contractor pursuant to this Agreement are not intended or represented to be suitable for reuse by City or others on any other project. Any use of completed Documents for other projects and any use of incomplete Documents without specific written authorization from Contractor will be at City's sole risk and without liability to Contractor. Further, any and all liability arising out of changes made to Contractor's deliverables under this Agreement by City or persons other than Contractor is waived against Contractor and City assumes full responsibility for such changes unless City has given Contractor prior notice and has received from Contractor written consent for such changes. 18. CONFIDENTIALITY All Documents, including drafts, preliminary drawings or plans, notes and communications that result from the Services in this Agreement, shall be kept confidential unless City authorizes in writing the release of information. Wittman Enterprises Page 8 19. INTELLECTUAL PROPERTY INDEMNITY The Contractor shall defend and indemnify City, its agents, officers, representatives and employees against any and all liability, including costs, for infringement of any United States' letters patent, trademark, or copyright infringement, including costs, contained in Contractors drawings and specifications provided under this Agreement. 20. RECORDS Contractor shall keep records and invoices in connection with the Work to be performed under this Agreement. Contractor shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any Services, expenditures and disbursements charged to City, for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to Contractor under this Agreement. All such records and invoices shall be clearly identifiable. Contractor shall allow a representative of City to examine, audit and make transcripts or copies of such records and invoices during regular business hours. Contractor shall allow inspection of all Work, data, Documents, proceedings and activities related to the Agreement for a period of three (3) years from the date of final payment to Contractor under this Agreement. 21. WITHHOLDINGS City may withhold payment to Contractor of any disputed sums until satisfaction of the dispute with respect to such payment. Such withholding shall not be deemed to constitute a failure to pay according to the terms of this Agreement. Contractor shall not discontinue Work as a result of such withholding. Contractor shall have an immediate right to appeal to the City Manager or his /her designee with respect to such disputed sums. Contractor shall be entitled to receive interest on any withheld sums at the rate of return that City earned on its investments during the time period, from the date of withholding of any amounts found to have been improperly withheld. 22. ERRORS AND OMISSIONS In the event of errors or omissions that are due to the negligence or professional inexperience of Contractor which result in expense to City greater than what would have resulted if there were not errors or omissions in the Work accomplished by Contractor, the additional design, construction and /or restoration expense shall be borne by Contractor. Nothing in this paragraph is intended to limit City's rights under the law or any other sections of this Agreement. 23. CITY'S RIGHT TO EMPLOY OTHER CONTRACTORS City reserves the right to employ other Contractors in connection with the Project. 24. CONFLICTS OF INTEREST 24.1 The Contractor or its employees may be subject to the provisions of the California Political Reform Act of 1974 (the "Act "), which (1) requires such persons to disclose any financial interest that may foreseeably be materially affected by the Work Wittman Enterprises Page 9 performed under this Agreement, and (2) prohibits such persons from making, or participating in making, decisions that will foreseeably financially affect such interest. 24.2 If subject to the Act, Contractor shall conform to all requirements of the Act. Failure to do so constitutes a material breach and is grounds for immediate termination of this Agreement by City. Contractor shall indemnify and hold harmless City for any and all claims for damages resulting from Contractor's violation of this Section. 25. NOTICES 25.1 All notices, demands, requests or approvals to be given under the terms of this Agreement shall be given in writing, and conclusively shall be deemed served when delivered personally, or on the third business day after the deposit thereof in the United States mail, postage prepaid, first -class mail, addressed as hereinafter provided. All notices, demands, requests or approvals from Contractor to City shall be addressed to City at: Attn: Cathy Ord, EMS Manager Fire Department City of Newport Beach 3300 Newport Boulevard PO Box 1768 Newport Beach, CA 92658 Phone: 949 - 644 -3384 Fax: 949 - 644 -3388 25.2 All notices, demands, requests or approvals from CITY to Contractor shall be addressed to Contractor at: Attention: Corinne Wittman -Wong Wittman Enterprises 21 Blue Sky Court, Suite A Sacramento, CA 95828 Phone: 916- 381 -6552 Fax: 800 - 772 -6552 26. CLAIMS The Contractor and the City expressly agree that in addition to any claims filing requirements set forth in the Agreement and Agreement documents, the Contractor shall be required to file any claim the Contractor may have against the City in strict conformance with the Tort Claims Act (Government Code sections 900 et seq.). 27. TERMINATION 27.1 In the event that either party fails or refuses to perform any of the provisions of this Agreement at the time and in the manner required, that party shall be deemed in default in the performance of this Agreement. If such default is not cured within a period of two (2) calendar days, or if more than two (2) calendar days are Wittman Enterprises Page 10 reasonably required to cure the default and the defaulting party fails to give adequate assurance of due performance within two (2) calendar days after receipt of written notice of default, specifying the nature of such default and the steps necessary to cure such default, and thereafter diligently take steps to cure the default, the non - defaulting party may terminate the Agreement forthwith by giving to the defaulting party written notice thereof. 27.2 Notwithstanding the above provisions, City shall have the right, at its sole discretion and without cause, of terminating this Agreement at any by giving seven (7) calendar days prior written notice to Contractor. In the event of termination under this Section, City shall pay Contractor for Services satisfactorily performed and costs incurred up to the effective date of termination for which Contractor has not been previously paid. On the effective date of termination, Contractor shall deliver to City all reports, Documents and other information developed or accumulated in the performance of this Agreement, whether in draft or final form. 28. COMPLIANCE WITH ALL LAWS Contractor shall at its own cost and expense comply with all statutes, ordinances, regulations and requirements of all governmental entities, including federal, state, county or municipal, whether now in force or hereinafter enacted. In addition, all Work prepared by Contractor shall conform to applicable City, county, state and federal laws, rules, regulations and permit requirements and be subject to approval of the Project Administrator and City. 29. WAIVER A waiver by either party of any breach, of any term, covenant or condition contained herein shall not be deemed to be a waiver of any subsequent breach of the same or any other term, covenant or condition contained herein, whether of the same or a different character. 30. INTEGRATED CONTRACT This Agreement represents the full and complete understanding of every kind or nature whatsoever between the parties hereto, and all preliminary negotiations and agreements of whatsoever kind or nature are merged herein. No verbal agreement or implied covenant shall be held to vary the provisions herein. 31. CONFLICTS OR INCONSISTENCIES In the event there are any conflicts or inconsistencies between this Agreement and the Scope of Services or any other attachments attached hereto, the terms of this Agreement shall govern. 32. INTERPRETATION The terms of this Agreement shall be construed in accordance with the meaning of the language used and shall not be construed for or against either party by reason of the Wittman Enterprises Page 11 authorship of the Agreement or any other rule of construction which might otherwise apply. 33. AMENDMENTS This Agreement may be modified or amended only by a written document executed by both Contractor and City and approved as to form by the City Attorney. 34. SEVERABILITY If any term or portion of this Agreement is held to be invalid, illegal, or otherwise unenforceable by a court of competent jurisdiction, the remaining provisions of this Agreement shall continue in full force and effect. 35. CONTROLLING LAW AND VENUE The laws of the State of California. shall govern this Agreement and all matters relating to it and any action brought relating to this Agreement shall be adjudicated in a court of competent jurisdiction in the County of Orange. 36. EQUAL OPPORTUNITY EMPLOYMENT Contractor represents that it is an equal opportunity employer and it shall not discriminate against any subcontractor, employee or applicant for employment because of race, religion, color, national origin, handicap, ancestry, sex or age. 37. NO ATTORNEY'S FEES In the event of any dispute or legal action arising under this Agreement, the prevailing party shall not be entitled to attorney's fees. 38. COUNTERPARTS This Agreement may be executed in two or more counterparts, each of which shall be deemed an original and all of which together shall constitute one and the same instrument. Wittman Enterprises Page 12 IN WITNESS WHEREOF, the parties have caused this Agreement to be executed on the dates written below. APPROVED AS TO FORM: OFFICE, F T E CITY ATTORNEY Date: b �S V, CITY OF NEWPORT BEACH, A California municipal corporation Date: Bv: Kyleil.(Fjtbwen Michael F. Henn Deputy City Attorney Mayor ATTEST: CONTRACTOR: Wittman Enterprises, a Date: California corporation Date: By: By: Leilani I. Brown Corinne Wittman -Wong City Clerk C.E.O. Walter Imboden C. F.O.. Attachments: Exhibit A — Scope of Services Exhibit B — Schedule of Billing Rates Exhibit C — HIPPA Business Associate Agreement Wittman Enterprises Page 13 EXHIBIT A — SCOPE OF SERVICES I. Private Billing Contractor shall prepare all invoices and follow -up mailings to receivers of Newport Beach paramedic field services. Initial invoicing with both English and Spanish instructions shall be on 8 in by 11 in paper and shall be placed in envelopes, sealed and mailed, postage prepaid. Initial invoicing shall occur within three (3) days of receipt of transport tickets. A toll -free 800 telephone number shall be provided to patients. An initial telephone call shall also be made at this time to elicit any insurance information from the patient or patient's family. If there is no answer on this call, Contractor shall send an inquiry letter in addition to the initial invoice. The standard bill schedule is as follows: Private Bill Schedule 1. Invoice Immediately 2. Statement 30 days 3. Past Due 20 days 4. Final Demand 10 days II. Medicare, Medi -Cal, Medi -Medi Contractor shall prepare all invoices and electronically convey to Medicare and Medi -Cal fiscal intermediaries. All secondary and coinsurance billing transferred to the appropriate secondary pay source and promptly billed to that source. III. Workers' Compensation and Private Insurance Contractor shall bill private insurance, supplemental insurance, secondary insurance and Workers' Compensation billed according to specific requirements. Electronic billing of insurance companies is to be performed where appropriate. Any correspondence for additional information or follow up necessary to secure insurance payments will be performed by Contractor. Wittman Enterprises Page 14 IV. Delinquent Claim Handling Patients with claims aging over 45 days shall be contacted by telephone for payment arrangements. Telephone follow -up shall continue until payment in full is received or account is dismissed by Newport Beach Fire Department to an outside collection agency. Contractor shall utilize installment billing as allowed by Newport Beach Fire Department in cases of financial hardship. V. Receipts Processing Contractor shall receive direct payment, posting and depositing cash receipts within one (1) day of receipt. Bank deposit receipt will be faxed to Newport Beach Fire Department. Contractor shall have no access to the proceeds of the receipts. All funds are under the exclusive control of Newport Beach Fire Department. VI. Reports Contractor, on a monthly basis shall perform accurate month end close procedures that will result in the following reports: Monthly Ticket Survey Monthly Sales Journal Monthly Cash Receipts Journal Monthly Receivables Aging Management A/R Analysis Statistical Reports customized to client needs VII. Provider Responsibilities • Submit necessary transport information, including pay source information and patient condition, to Contractor for billing purposes. • Forward to Contractor all necessary information relating to patient transports services, payments and patient eligibility. • Notify Contractor of any accounts that require special attention. • Obtain signature of patient or guardian. • Provide patient's Social Security Number VIII. Source Documents Contractor shall retain all source documents including attachments for six (6) years. When service agreement is terminated, all source documents are returned to City Wittman Enterprises Page 15 EXHIBIT B — SCHEDULE OF BILLING RATES Fees A. Percentage of Net Collections 6.1 % of net collected dollars B. Monthly reports (Exhibit A, Section VI) Included Wittman Enterprises Page 16 EXHIBIT C HIPAA BUSINESS ASSOCIATE AGREEMENT This HIPAA Business Associate Agreement ( "HIPAA. Agreement") is entered into by and between WITTMAN ENTERPRISES; a California corporation ( "Business Associate" or "Contractor ") and CITY OF NEWPORT BEACH, a California Municipal corporation, ( "Covered Entity" or "City "). RECITALS WHEREAS, Business Associate performs functions, activities, or services for, or on behalf of Covered Entity, and Business Associate receives, has access to, or creates Health Information in order to perform such functions, activities or services: WHEREAS, Covered Entity and Business Associate pursuant to this HIPAA Agreement are in compliance with the Health Insurance Portability and Accountability Act of 1996, Public Law 104 -191 ("HIPAA"), the Health Information Technology for Economic and Clinical Health Act, Public Law 111 -005 ( "the HITECH Act'), and including but not limited to, the Standards for Privacy of Individually Identifiable Health Information, 45 Code of Federal Regulations Parts 160 and 164; and WHEREAS, HIPAA requires Covered Entity to enter into a contract with Business Associate to provide for the protection of the privacy and security of Health Information, and HIPAA prohibits the disclosure to or use of Health Information by Business Associate if such a contract is not in place. AGREEMENT NOR', THEREFORE, in consideration of the foregoing, and for other good and valuable consideration, the receipt and adequacy of which is hereby acknowledged, the parties agree as follows: ARTICLE I DEFINITIONS 1.1 "Breach" means any unauthorized access, acquisition, use or disclosure of PHI which compromises the security or privacy of that information. 1.2 "Disclose" and "Disclosure' mean, with respect to Health Information, the release, transfer, provision of access to, or divulging in any other mariner of Health Information outside Business Associate's intemal operations or to other than its employees. 1.3 "Electronic Protected Health Information - e -PHI' means any information that (a) relates to the past, present or future physical or mental health or condition of an individual; the provision of health care to an individual, or the past, present or future payment for the provision of health care to an individual; (b) identifies the individual (or for which there is a reasonable basis for believing that the information can be used to identify the individual); and (c) is received by Business Associate from or on behalf of Covered Entity, or is created by Business Associate, or is made accessible to Business Associate by Covered Entity that is held in an electronic format. 1.4 "Identity Theft" means any infommation that may be used, alone or in conjunction with any other information to identify a specific person. 1.5 'Protected Health Information - PHP' means information that (a) relates to the past, present or future physical or mental health or condition of an individual; the provision of health care to an individual, or the past, present or future payment for the provision of health care to an individual; (b) identifies the individual (or for which there is a reasonable basis for believing that the information can be used to identify the individual); and (c) is received by Business Associate from or on behalf of Covered Entity, or is created by Business Associate, or is made accessible to Business Associate by Covered Entity. 1.6 `Privacy Regulations` means the Standards for Privacy of Covered Individually Identifiable Health Information, 45 Code of Federal Regulations Parts 160 and 164, promulgated under HIPAA. 1.7 "HITECH'" means the Health Information Technology for Economic and Clinical Health Act, Public Lath 111 -005 ("the HITECH Act'). 1.8 "Red Flag" means a pattern, practice. or specific activity that indicates the possible existence of identity theft' 1.9 "Red Flag Rules' means the Identity Theft Red Flag Rules promulgated under the Fair and Accurate Credit Transactions of 2003( "Red Flag Rules') found at 16 C.P. R Part 681. 1.10 "Security Rules" means the requirements of the Security Regulations promulgated under the Health Insurance Portability and Accountability Act of 1996 (Security Rule) found at 45 CPR Part 164. 1.11 "Services' means the services provided by Business Associate pursuant to the Underlying Agreement(s); or if no such agreement(s) are in effect, the services Business Associate performs with respect to the Covered Entity. 1.12 "Underlying Agreement" means the services agreement executed by the Covered Entity and Business Associate,. 1.13 "Use" or "Uses" mean, with respect to Health Information, the sharing, employment, application, utilization, examination, or analysis of such Health Information within Business Associate's internal operations. ARTICLE H OBLIGATION'S OF BUSINESS ASSOCIATE 2.1 Initial Effective Date of Performance. The obligations created under this HIPAA Agreement shall become effective on April 14, 2003. 2.2 Permitted Uses and Disclosures of Health Information. Business Associate is authorized to and shall a. Use and Disclose Health Information as necessary to perform Services for, or on behalf of Covered Entity: b. Use Health Information to create aggregated or de- identified information (in accordance with the requirements of the Privacy Regulations); C. Use or Disclose Health Information (including aggregated or de- identified information) as otherwise directed by Covered Entity provided that Covered Entity shall not request Business Associate to Use or Disclose Health Information in a manner that would not be permissible if done by Covered Entity. Business Associate shall not Use Health Information for any other purpose, except that if necessary,. Business Associate may Use Health Information for the proper management and administration of Business Associate or to carry out its legal responsibilities; provided that any Use or Disclosure described herein will not violate the Privacy Regulations or California law if done by Covered Entity. Except as otherwise Limited in this HIPAA Agreement, Business Associate may Disclose Health Information for the proper management and administration of the Business Associate, provided that with respect to any such Disclosure either (a) the Disclosure is required by law (within the meaning of the Privacy Regulations) or (b) the Disclosure would not otherwise violate California law and Business Associate obtains reasonable written assurances from the person to whom the information is to be Disclosed that such person will hold the information in confidence and will not Use or further Disclose such information except as required by law or for the purpose(s) for which it was Disclosed by Business Associate to such person, and that such person will notify Business Associate of any instances of which it is aware in which the confidentiality of the information has been breached. Business Associate agrees to a patient's right to an accounting of all disclosures from an electronic health record (HER). B.A. agrees to a patient's right to request restrictions on the use of PHI when the service is paid for out of pocket and a request is made not to bill their health insurance. B.A. agrees to a patients right to obtain their PHI in an electronic format if it is stored in that manner. 2.3 Adequate Safeguards for Health Information. Business Associate warrants that it shall implement and maintain appropriate safeguards to prevent the Use or Disclosure of Health Information in any manner other than as permitted by this HIPAA Agreement. a. Business Associates agrees to implement administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of e -PHI that it creates. receives. maintains. or transmits on behalf of the Covered Entity if anv. b. Business Associate will ensure that any agent; including a subcontractor, to whom it provides e -PHI that was created, received, maintained, or transmitted on behalf of the Covered Entity, agrees to implement reasonable and appropriate safeguards to protect the confidentiality, security, and integrity of e -PHI. C. Business Associate. agrees to alert the Covered Entity of any security incident (as defined by HIPAA Security Rule) of which it becomes aware and the steps it has taken to mitigate any potential security compromise that may have occurred and to provide a report to the Covered Entity of any loss of data or other information system compromise as a result of the incident. 2.4 Mitigation. Business Associate agrees to mitigate, to the extent practicable, any harmful effect that is known to Business Associate of a Use or Disclosure of Health Information by Business Associate in violation of the requirements of this HIPAA Agreement. 2.5 Reporting Non - Permitted Use or Disclosure. Business Associate shall report to Covered Entity each Use or Disclosure that is made by Business Associate, its employees, representatives, agents or subcontractors that is not specifically permitted by this HIPAA Agreement of which Business Associate becomes aware. The initial report shall be made by telephone call to the Covered Entity within forty -eight (48) hours from the time the Business .Associate becomes aware of the non - permitted Use or Disclosure, followed by a written report to covered Entity no later than five (5) days from the date the Business Associate becomes aware of the non - permitted Use or Disclosure. Business Associate has the obligation to report any non compliance of HIPAA by the Covered Entity 2.6 Availability of Internal Practices. Books and Records. Business Associate agrees to make its internal practices, books and records relating to the Use and Disclosure of Health Information available to the Secretary of the U.S. Department of Health and Human Services (`Secretary'), for purposes of determining Covered Entity's compliance with the Privacy Regulations. 2.7 Access to and Amendment of Health Information. Business Associate shall, to the extent Covered Entity determines that any Health Information constitutes a "designated record set' under the Privacy Regulations, (a) make the Health Information specified by Covered Entity available to Covered Entity or to the individual(s) identified by Covered Entity as being entitled to access and copy that Health Information, and (b) make any amendments to Health Information that are requested by Covered Entity. Business Associate shall provide such access and make such amendments within the time and in the manner specified by Covered Entity. 2.8 Accounting of Disclosures. Upon Covered Entity's request, Business Associate shall provide to Covered Entity an accounting of each Disclosure of Health Information made by Business Associate or its employees; agents, representatives or subcontractors as required by the Privacy Regulations. For each Disclosure that requires an accounting under this Section 2.8, Business Associate shall track the information required by the Privacy Regulations, and shall securely maintain the information for six (6) years from the date of the Disclosure. 2.9 Use of Subcontractors and Aeents. Business Associate shall require each of its agents and subcontractors that receive Health Information from Business. Associate to execute a written agreement obligating the agent or subcontractor to comply with all the terms of this HIPAA Agreement with respect to such Health Information. 2.10 Notification of Breach. As required by the American Recovery and Reinvestment Act of 2009; Title XIII of the ARRA; Health .information Technology for Economic and Clinical Health Act Subtitle D section 13400 — 13424, Business Associate agrees to notify Covered Entity when a breach of PHI is discovered. 211 "Red Flag Rules" As required by the Identity Theft Red Flag Rules promulgated under the Fair and Accurate Credit Transactions of 2003( "Red Flag Rules ") found at 16 C.F. R. Part 681, the Business Associate agrees to the following: a. Implement administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of e -PHI that it creates, receives, maintains, or transmits on behalf of the Covered Entity, if any. b. Ensure that any aeent. includine a subcontractor, to whom it provides e -PHI that was created. received. maintained, or transmitted on behalf of the Covered Entity. agrees to implement reasonable and appropriate safeguards to protect the confidentialipy, security, and integrity of e -PHI. c. Alert the Covered Entity of any security incident (as defined by HIPAA Security Rule) of which it becomes aware and the steps it has taken to mitigate any potential security compromise that may have occurred and to provide a report to Covered Entity of any loss of data or other information system compromise as a result of the incident. ARTICLE III OBLIGATIONS OF COVERED ENTITY 3.1 Privacy Notice. Covered Entity shall notify Business Associate of any limitation(s) in Covered Entity's notice of privacy practices to the extent such limitation(s) may affect Business Associate's Use or Disclosure of Health Information. 3.2 Security. All PHI sent in an electronic format will be sent secured. 33 Notification of Breach. Covered Entity agrees to notify all parties involved by whatever means necessary in the event there is a breach of PHI. ARTICLE IV TERM AND TERMINATION 4.1 Term. Subject to the provisions of Sections 4.2 and 4.3, the term of this HIPAA. Agreement shall be the term of the Underlying Agreement(s). 42 Termination for Cause. Upon Covered Entity's knowledge of a material breach of this Agreement by the Business Associate, Covered Entity shall either: a. notify Business Associate of the breach in writing, and provide an opportunity to cure the breach or end the violation within ten (10) business days of such notification; provided that if Business Associate fails to cure the breach or end the violation within such time period to the satisfaction of Covered Entity, Covered Entity shall have the right to immediately terminate this HIPAA Agreement and the Underlying Agreement(s) upon written notice to Business Associate; b. upon written notice to Business Associate, immediately terminate this HIPAA Agreement and the Underlying Agreement(s) if Covered Entity determines that such breach cannot be cured; or C. if Covered Entity determines that neither termination nor cure is feasible, the Covered Entity shall report the violation to the Secretary. 4.3 Termination for Breach of Section 5.2. Covered Entity or Business Associate may terminate the Underlying Agreement(s) and this HIPAA Agreement upon thirty (30) days written notice in the event (a) Business Associate does not promptly enter into negotiations to amend this HIPAA Agreement when requested by Covered Entity pursuant to Section 5.2 or (b) Business Associate does not enter into an amendment to this HIPAA Agreement providing assurances regarding the safeguarding of Health Information that the Covered Entity, in its sole discretion, deems sufficient to satisfy the standards and requirements of HIPAA_ 4.4 Disposition of Health Information Upon Termination or Expiration. Upon termination or expiration of this HIPAA Agreement and/or the Underlying Agreement, Business Associate shall either return or destroy, in Covered Entity's sole discretion and in accordance with any instructions by Covered Entity, all Health Information in the possession or control of Business Associate and its agents and subcontractors. In such event, Business Associate shall retain no copies of such Health Information. However, if the Business Associate determines that neither return nor destruction of Health Information is feasible, Business Associate shall notify Covered Entity of the conditions that make return or destruction infeasible, and may retain Health Information provided that Business Associate (a) continues to comply with the provisions of this I-IIPAA Agreement for as long as it retains Health Information, and (b) further limits Uses and Disclosures of Health Information to those purposes that make the return or destruction of Health Information infeasible. ARTICLE V \]ISCELLANEOUS 5.1 Indemnification. Not vithstandine anything to the contrary in the Underlying .Agreentent(s); at Business Associate's expense, Business Associate agrees to indemnify, defend and hold harmless Covered Entity and Covered Entity's employees, directors, officers, subcontractors or agents (the "Indemnities ") against all damages, losses, lost profits, fines; penalties; costs or expenses (including reasonable attorneys' fees) and all liability to third parties arising from any material breach of this HIPAA Agreement by Business Associate or its employees, directors, officers, subcontractors; agents or other members of Business Associate's workforce. Business Associates obligation to indemnify the Indemnities shall survive the expiration or termination of this HIPAA Agreement for any reason. 5.2 Amendment to Comply with Law. The parties acknowledge that state and federal laws relating to electronic data security and privacy are rapidly evolving and that amendment of this HIPAA Agreement may be required to provide for procedures to ensure compliance with such developments. The parties specifically agree to take such action as is necessary to implement the standards and requirements of HIPAA and other applicable laws relating to the security or confidentiality of Health Information. The parties understand and agree that Covered Entity must receive satisfactory written assurance from Business Associate that Business Associate will adequately safeguard all Health Information that it receives or creates on behalf of Covered Entity. Upon Covered Entity's request; Business Associate agrees to promptly enter into negotiations with Covered Entity, concerning the terms of any amendment to this HIPAA Agreement embodying written assurances consistent with the standards and requirements of HIPAA or other applicable laws. 5.3 Relationship to Underlying Agreement(s) Provisions. In the event that a provision of this HIPAA Agreement is contrary to a provision of an Underlying Agreement(s), the provision of this HIPAA Agreement shall control. Otherwise, this HIPAA Agreement shall be construed under, and in accordance with, the terms of such Underlying Agreement(s), and shall be considered an amendment of and supplement to such Underlying Agreement(s). 5.4 Modification of Agreement. No alteration, amendment, or modification of the terms of this I -iIPAA Agreement shall be valid or effective unless in writing and signed by Business Associate and Covered Entity and approved as to form by the Covered Entity's City Attorney. 5.5 Non - Waiver. A failure of any party to enforce at any time any term, provision or condition of this HIPAA Agreement, or to exercise any right or option herein, shall in no way operate as a waiver thereof, nor shall any single or partial exercise preclude any other right or option herein. In no way whatsoever shall a waiver of any term, provision or condition of this HIPAA Agreement be valid unless in writing, signed by the waiving party, and only to the extent set forth in such writing. 5.6 HIPAA Agreement Drafted By All Parties. This HIPAA Agreement is the result of arm's length negotiations between the parties and shall be construed to have been drafted by all parties such that any ambiguities in this HIPAA Agreement shall not be construed against either party. 5.7 Severabili y. If any provision of this HIPAA Agreement is found to be invalid or unenforceable by any court, such provision shall be ineffective only to the extent that it is in contravention of applicable laws without invalidating the remaining provisions hereof. 5.8 Section Headings. The section headings contained herein are for convenience in reference and are not intended to define or limit the scope of any provision of this HIPAA Agreement. 5.9 No Third Party Beneficiaries. There are no third party beneficiaries to this HIPAA Agreement. 5.10 Counterparts. This HIPAA Agreement may be executed in one or more counterparts, each of which shall be deemed an original, and will become effective and binding upon the parties as of the effective date at such time as all the signatories hereto have signed a counterpart of this HIPAA Agreement. 5.11 Notices. Any notices required or permitted to be given hereunder by either party to the other shall be given in writing: (1) by personal delivery; (2) by electronic facsimile with confirmation sent by United States first class registered or certified mail, postage prepaid, return receipt requested; (3) by bonded courier or by a nationally recognized overnight delivery service; or (4) by United States fast class registered or certified mail, postage prepaid, return receipt requested, in each case, addressed to: See Notices Section of the Underlying Agreement or to such other addresses as the parties may request in writing by notice given pursuant to this Section 5.12. Notices shall be deemed received on the earliest of personal delivery; upon delivery by electronic facsimile with confirmation from the transmitting machine that the transmission was completed; twenty -four (24) hours following deposit with a bonded courier or overnight delivery service; or seventy -two (72) hours following deposit in the U.S. Mail as required herein. 5.12 Applicable Law and Venue. This HIPAA Agreement shall be governed by and construed in accordance with the internal laws of the State of California (without regard to principles of conflicts of laws). The parties agree that all actions or proceedings arising in connection with this HIPAA Agreement shall be tried and litigated exclusively in the state or federal (if permitted by law and a party elects to file an action in federal court) courts located in Orange County. This choice of venue is intended by the parties to be mandatory and not permissive in nature, and to preclude the possibility of litigation between the parties with respect to, or arising out of. this HIPAA Agreement in anyjurisdiction other than that specified in this Section 5.12. Each party waives any right it may have to assert the doctrine of forum non - convenience or similar doctrine or to object to venue with respect to any proceeding brought in accordance with this Section 5.12. 5.13 Interpretation. Any ambiguity in this HIPAA Agreement shall be resolved to permit Covered Entity to comply with the Privacy Regulations. IN WITNESS WHEREOF, the parties hereto have executed this HIPAA Agreement effective as of the date stated above. APPROVED AS TO FORM: OFFITZ- Kyle ITY ATTORNEY DateBy: E.'R6kn Deputy City Attorney ATTEST: Date: By: Leilani I. Brown City Clerk CITY OF NEWPORT BEACH, A California municipal corporation Date: By: Michael F. Henn Mayor CONTRACTOR: Wittman Enterprises, a California corporation Corinne Wittman-Wong C.E.O. By: Walter Imboden C.F.O.. City of Newport Beach NO. BA- 11 BA -047 BUDGET AMENDMENT 2010-11 AMOUNT: $165,000.00 EFFECT ON BUDGETARY FUND BALANCE: X Increase Revenue Estimates Increase in Budgetary Fund Balance �X Increase Expenditure Appropriations AND Decrease in Budgetary Fund Balance Transfer Budget Appropriations PX No effect on Budgetary Fund Balance SOURCE: from existing budget appropriations CoOUINCIL AGENDA from additional estimated revenues from unappropriated fund balance 7-�7 EXPLANATION: This budget amendment is requested to provide for the following: To increase revenue estimates and expenditure appropriations to better disclose Paramedic Services expenditures related to ambulance billing collection services by Wittman Enterprises. ACCOUNTING ENTRY: BUDGETARY FUND BALANCE Fund Account REVENUE ESTIMATES (3601) Fund /Division Account 2340 5065 EXPENDITURE APPROPRIATIONS (3603) Division Number Account Number Division Number Account Number Division Number Account Number Division Number Account Number Signed: Signed: Signed: Description Description Fire: EMS - Paramedic Service Fee Description 2340 Fire - EMS 8760 Ambulance Fees Approval: City Council Approval: City Clerk Amount Debit Credit $165,000.00 $165,000.00 Automatic (D° e)-1 `1 / Date Date Date