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HomeMy WebLinkAbout13 - ABM Janitorial for City Building Facilities Custodial Services�EVVPpRr CITY OF NEWPORT BEACH oaH'P City Council Staff Report Agenda Item No. 13 September 13, 2011 TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL FROM: Finance Department Tracy McCraner, Finance Director /Treasurer 949 - 644 -3123 , tmccraner @newportbeachca.gov PREPARED BY: Anthony Nguyen, Senior Buyer APPROVED: A TITLE: Agreement for City Building Facilities Custodial Services ABSTRACT: The City currently engages four (4) separate contractors to provide custodial services to twenty -three (23) building facilities. The purpose of this proposed Agreement is to consolidate these contracts and services to have the most qualified contractor provide custodial services for the City's building facilities. This will provide the most efficient and cost - effective custodial services to the City. RECOMMENDATION: Approve the proposed Agreement between the City of Newport Beach and ABM Services, Inc. for the provision of custodial services for City building facilities. FUNDING REQUIREMENTS: The current adopted budget includes sufficient funding for this purchase. It will be expensed to the Janitorial Services account in the following Departments: Fire Department: 2360 -8081 Library Services Department: 4020 -8081, 4030 -8081, 4040 -8081, 4050- 8081 Municipal Operations Department: 3140 -8081 Police Department: 1820 -8081 Recreation and Senior Services Department: 4335 -8081, 4390 -8081, 4410 -8081 Agreement for City Building Facilities Custodial Services September 13, 2011 Page 2 DISCUSSION: On May 9, 2011 a Request for Proposal (RFP) solicitation was issued by staff and publicly distributed. This RFP solicitation generated proposals from ten (10) firms, all of which were required to attend a pre - proposal site inspection due to the varying nature of cleaning requirements at each City building facility. To properly evaluate the proposals, an evaluation panel was assembled consisting of staff from the Municipal Operations Department, Library Services Department, Recreation and Senior Services Department, and Police Department that currently administer the agreements for custodial services for their respective departments. Below is a comparison of the pricing component from each of the proposals: Firm Base Monthly Rate Base Annual Rate DMS Facility Services $20,516.12 $246,193.44 Comeland Maintenance Company $26,679.00 $320,148.00 Bell Building Maintenance $27,123.00 $325,476.00 ABM Services, Inc. $27,799.34 $333,592.08 Bergensons Property Services $28,283.58 $339,402.96 Progreen Building Maintenance $28,600.00 $343,200.00 A -1 Building Maintenance $38,684.00 $464,208.00 Uniserve Facilities Services $40,959.87 $491,518.44 Rogan Building Services $45,228.00 $542,736.00 Able Building Maintenance $45,691.87 $548,302.44 In accordance with the administrative procedures set forth in Council Policy F -14, a Qualifications -Based Selection process was utilized by the evaluation panel. Proposals were evaluated on criteria that included proposed cost, experience and qualifications of the proposing firm, administrative and billing methodology, project history with other agencies or organizations, service deployment and environmentally - friendly cleaning practices. Furthermore, inclusion of the Police Department in this contract consolidation effort required prospective custodial firms to have implemented appropriate employee screening and vetting processes due to the security - related aspects of accessing the Police Department Headquarters. As such, this was also a determining factor during the proposal evaluation and contractor selection process. Attachment B illustrates the tabulation of proposal scores by the evaluation panel. After evaluating all ten (10) proposals, ABM Services, Inc. was identified as the top - qualified firm to provide custodial services for the City's building facilities. The evaluation panel unanimously ranked ABM Services, Inc. as the top- ranked firm. While ABM Services, Inc. did not submit the lowest cost proposal, their proposed rate was Agreement for City Building Facilities Custodial Services September 13, 2011 Page 3 among the lowest and still represented a significant cost savings to the City when compared to the rates charged by the current custodial services providers. The proposed service deployment, innovations in environmentally - friendly cleaning practices and extensive employee vetting procedures performed by ABM Services, Inc. distinguished them from the other firms that submitted proposals containing lower costs. One extremely impressive attribute regarding ABM Services, Inc. is their presence and project experience in the local Orange County area; ABM Services, Inc.'s Orange County branch alone administers 261 contracts representing over 18,000,000 square feet of area cleaned. Finally, a verification of ABM Services, Inc.'s references resulted in nothing but extremely positive remarks from such city agencies as Long Beach, Orange, Burbank and Cerritos. This is in stark contrast to some of the firms that proposed lower rates than ABM Services, Inc.; these firms yielded no distinguishing references or, in some cases, reports of negative experience. These same evaluation criteria also contributed toward ABM Services, Inc. being awarded an Agreement for the cleaning of public bathrooms at the City of Newport Beach parks and beaches in July, 2011. The following is an abstract of how all the proposals ranked after undergoing the Qualifications -Based Selection process; a full explanation can be found in Attachment B. Composite Scores (By Rank) *NOTE* Borda Count utilized - i.e. 1st place rank awarded 10 points. 2nd place 9 points, etc. ABM Services, Inc. 49 DMS Facility Services 38 A -1 Building Maintenance 34 Bell Building Maintenance 33 Progreen Building Maintenance 31 Comeland Maintenance Company 31 Able Building Maintenance 25 Uniserve Facilities Services 19 Bergensons Property Services 16 Rogan Building Services 15 The proposal from ABM Services, Inc. calls for the contractor to provide all labor, equipment and supervision to provide custodial services at 23 City building facilities at a rate of $349,918.68 annually. The proposed Agreement term is for $351,000 annually, allocating additional funds to allow for as- needed and post -event cleaning that is occasionally required at the City's rental facilities. The proposed Agreement term is five years and the Agreement is eligible for a maximum annual CPI adjustment of 3.0% after the initial year of service. This amount represents an annual cost savings to the City of Agreement for City Building Facilities Custodial Services September 13, 2011 Page 4 $83,333.40 when compared with the rates of the four (4) current providers. In addition to taking advantage of this economy of scale, consolidating these services with one sole contractor will result in administrative overhead being reduced, allowing staff to operate more efficiently. ENVIRONMENTAL REVIEW: Staff recommends the City Council find this action is not subject to the California Environmental Quality Act ( "CEQA ") pursuant to Sections 15060(c)(2) (the activity will not result in a direct or reasonably foreseeable indirect physical change in the environment) and 15060(c)(3) (the activity is not a project as defined in Section 15378) of the CEQA Guidelines, California Code of Regulations, Title 14, Chapter 3, because it has no potential for resulting in physical change to the environment, directly or indirectly. NOTICING: The agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the City Council considers the item). Submitted by: racy McCraner Finance Director /Treasu Attachments: A. Proposed Agreement with ABM Services, Inc. B. Proposal Evaluation Score Matrix AGREEMENT FOR CITYWIDE CUSTODIAL SERVICES AT CITY BUILDINGS AND FACILITIES WITH ABM SERVICES, INC. THIS AGREEMENT FOR CITYWIDE BUILDING AND FACILITIES CUSTODIAL SERVICES ( "Agreement') is made and entered into as of this day of September, 2011 ( "Commencement Date ") by and between the CITY OF NEWPORT BEACH, a California municipal corporation and charter city ( "City "), and ABM Services, Inc., a Delaware corporation doing business as (DBA) ABM Janitorial Services ( "Contractor "), whose principal place of business is 165 Technology Drive, Suite 100, Irvine, California 92618 and is made with reference to the following: RECITALS A. City is a municipal corporation duly organized and validly existing under the laws of the State of California with the power to carry on its business as it is now being conducted under the statutes of the State of California and the Charter of City. B. City requires routine custodial services at twenty -three (23) City -owned buildings and facilities and desires to engage Contractor to provide these services as further described herein ( "Project'). C. Contractor has examined the location of all proposed work, carefully reviewed and evaluated the specifications set forth by the City for the Project, and is familiar with all conditions relevant to the performance of services and has committed to perform all work required for the price specified in this Agreement. D. City has solicited and received a proposal from Contractor, has reviewed the previous experience and evaluated the expertise of Contractor, and desires to retain Contractor to render professional services under the terms and conditions set forth in this Agreement. NOW, THEREFORE, it is mutually agreed by and between the undersigned parties as follows: iMININPd The term of this Agreement shall commence on the Commencement Date, and shall terminate on June 30, 2016, unless terminated earlier as set forth herein. 2. SCOPE OF WORK 2.1. Contractor shall perform all the work described in the Scope of Work attached hereto as Exhibit A and incorporated herein by this reference ( "Services" or "Work ") at the locations described in the Locations Map and table attached hereto as Exhibit B and incorporated herein by this reference ( "Project Locations "). As a material inducement to the City entering into this Agreement, Contractor represents and warrants that Contractor is a provider of first class work and Contractor is experienced in performing the Work contemplated herein and, in light of such status and experience, Contractor covenants that it shall follow the highest professional standards in performing the Work required hereunder and that all materials will be of good quality. For purposes of this Agreement, the phrase "highest professional standards" shall mean those standards of practice recognized as the prevailing industry standard by one or more firms performing similar work under similar circumstances. 2.2. Contractor shall perform everything required to be performed, and shall provide and furnish all the labor, materials, necessary tools, expendable equipment and all utility and transportation services necessary for the Project, unless otherwise described in the Scope of Work. City shall provide all paper products which, for purposes of Work shall come to be defined as: paper towels, toilet tissue and toilet seat covers. 3. TIME OF PERFORMANCE 3.1. Time is of the essence in the performance of Services under this Agreement and the Services shall be performed to completion in a diligent and timely manner. The failure by Contractor to perform the Services in a diligent and timely manner may result in termination of this Agreement by City. 3.2. Notwithstanding the foregoing, Contractor shall not be responsible for delays due to causes beyond Contractor's reasonable control. However, in the case of any such delay in the Services to be provided for the Project, each party hereby agrees to provide notice to the other party so that all delays can be addressed. 3.3. Contractor shall submit all requests for extensions of time for performance in writing to the Project Administrator, as defined in Section 5, as soon as reasonably possible, but no event later than three (3) calendar days after the start of the condition that purportedly causes a delay. The Project Administrator shall review all such requests and may grant reasonable time extensions for unforeseeable delays that are beyond Contractor's control. 3.4. For all time periods not specifically set forth herein, Contractor shall respond in the most expedient and appropriate manner under the circumstances, by telephone, fax, hand - delivery or mail. 4. COMPENSATION 4.1. City shall pay Contractor for the Services on a time and expense not -to- exceed basis, in accordance with the provisions of this Section and the Schedule of Billing Rates attached hereto as Exhibit C and incorporated herein by reference. No rate changes shall be made during the term of this Agreement without the prior written approval of the City, except for the annual adjustment to the rates in proportion to changes in the Consumer Price Index ( "CPI ") as more particularly described in Section 4.2 below. Contractor's annual compensation shall not exceed Three Hundred Fifty One Thousand Dollars and 00/100 ($351,000.00) without written amendment to the Agreement. Contractor's total compensation for Services performed in accordance with this Agreement, including all reimbursable items, shall not exceed One Million Seven ABM Services, Inc. Page 2 Hundred Fifty Five Thousand Dollars and 00/100 ($1,755,000.00) without written amendment to the Agreement. 4.2. Consumer Price Index. Upon the first anniversary of the Commencement Date and upon each anniversary of the Commencement Date thereafter, the rates to be paid by the City as set forth in Exhibit C shall be adjusted in proportion to changes in the Consumer Price Index, subject to the three percent (3.0 %) maximum adjustment increase set forth below. Such adjustment shall be made by multiplying the original rate by a fraction, the numerator of which is the value of the Consumer Price Index for the calendar month three (3) months preceding the calendar month for which such adjustment is to be made and the denominator of which is the value of the Consumer Price Index for the same calendar month one (1) year prior. For example, if the adjustment is to occur effective July 1, 2011, the index to be used for the numerator is the index for the month of April 2011 and the index to be used for the denominator is April 2010. The "Consumer Price Index" to be used in such calculation is the Consumer Price Index, All Urban Consumers (All Items) for the Los Angeles Anaheim Riverside Metropolitan Area, published by the United States Department of Labor, Bureau of Labor Statistics (1982 84 = 100). If both an official index and one or more unofficial indices are published, the official index shall be used. If said Consumer Price Index is no longer published at the adjustment date, it shall be constructed by conversion tables included in such new index. In no event, however, shall the amount payable under this agreement be reduced below the rate in effect immediately preceding such adjustment. The maximum increase to the rate, for any year where an adjustment is made in proportion to changes in the Consumer Price Index, shall not exceed 3.0% of the Rate in effect immediately preceding such adjustment. 4.3. Invoices. Contractor shall submit monthly invoices to City describing the Work performed the preceding month. Contractor's bills shall include the name of the person and /or classification of employee who performed the Work, a brief description of the Services performed and /or the specific task from the Scope Services attached hereto which it relates, the date the Services were performed, the number of hours spent on all Work billed on an hourly basis, and a description of any reimbursable expenditures. City shall pay Contractor no later than thirty (30) days after approval of the monthly invoice by City staff. 4.4. City shall reimburse Contractor only for those costs or expenses specifically approved in the Scope of Services attached hereto. Unless otherwise approved, such costs shall be limited and include nothing more than the actual costs and /or other costs and /or payments specifically authorized in advance in writing and incurred by Contractor in the performance of this Agreement. 4.5. Contractor shall not receive any compensation for Extra Work without the prior written authorization of City. As used herein, "Extra Work" means any work that is determined by the Project Administrator (as defined in Section 5 below) to be necessary for the proper completion of the Project, but which is not included within the Scope of Work and which the City and Contractor did not reasonably anticipate would be necessary. Compensation for any authorized Extra Work shall be paid in accordance with the Schedule of Billing Rates set forth in Exhibit C. ABM Services, Inc. Page 3 5. ADMINISTRATION This Agreement will be administered by the Municipal Operations Department. The Operations Support Superintendent, or his /her designee shall be the Project Administrator and shall have the authority to act for City under this Agreement. The Project Administrator or his /her authorized representative shall represent City in all matters pertaining to the Services to be rendered pursuant to this Agreement. 6. PROJECT MANAGER 6.1. Contractor shall designate a Project Manager, who shall coordinate all phases of the Project. This Project Manager shall be available to City at all reasonable times during the Agreement term. Contractor has designated Santiago Medrano, District Supervisor, to be its Project Manager. Contractor shall not remove or reassign the Project Manager or any personnel or assign any new or replacement personnel to the Project without the prior written notice to City. 6.2. Contractor, at the sole discretion of City, shall remove from the Project any of its personnel assigned to the performance of Services upon written request of City. Contractor warrants that it will continuously furnish the necessary personnel to complete the Project on a timely basis as contemplated by this Agreement. 6.3. Contractor warrants that all persons employed under this Agreement may legally work in this State and have satisfactory past records indicating their ability to accept the kind of responsibility anticipated for this Work. Upon receipt of the notice of award from the City, the Contractor shall supply a list of the personnel who will perform the Work, within fifteen (15) days. 6.4. Contractor shall provide the contact information of the supervisor on -duty while Services are being performed. 7. TYPE AND INSTALLATION OF MATERIALS /STANDARD OF CARE 7.1. Contractor shall use only the standard materials described in Exhibit A in performing Services under this Agreement. Any deviation from the materials described in Exhibit A shall not be installed unless approved in advance by the Project Administrator. 7.2. All of the Services shall be performed by Contractor or under Contractor's supervision. Contractor represents that it possesses the personnel required to perform the Services required by this Agreement, and that it will perform all Services in a manner commensurate with highest professional standards. All Services shall be performed by qualified and experienced personnel who are not employed by City, nor have any contractual relationship with City. 7.3. Contractor shall provide an employee manual or its equivalent to the Project Administrator for review. Contractor's employees shall wear uniforms and operate vehicles that are clean in appearance and prominently display the Contractor's name and contact information. ABM Services, Inc. Page 4 8. RESPONSIBILITY FOR DAMAGES OR INJURY 8.1. City and all officers, employees and representatives thereof shall not be responsible in any manner for any loss or damage to any of the materials or other things used or employed in performing the Project or for injury to or death of any person as a result of Contractor's performance of the Services required hereunder; or for damage to property from any cause arising from the performance of the Project by Contractor, or its subcontractors, or its workers, or anyone employed by either of them. 8.2. Contractor shall be responsible for any liability imposed by law and for injuries to or death of any person or damage to property resulting from defects, obstructions or from any cause arising from Contractor's Work on the Project, or the Work of any subcontractor or supplier selected by the Contractor. 8.3. To the fullest extent permitted by law, Contractor shall indemnify, defend and hold harmless City, its City Council, boards and commissions, officers, agents, volunteers, and employees (collectively, the "Indemnified Parties ") from and against any and all claims (including, without limitation, claims for bodily injury, death or damage to property), demands, obligations, damages, actions, causes of action, suits, losses, judgments, fines, penalties, liabilities, costs and expenses (including, without limitation, attorney's fees, disbursements and court costs) of every kind and nature whatsoever (individually, a Claim; collectively, "Claims "), which may arise from or in any manner relate (directly or indirectly) to any breach of the terms and conditions of this Agreement, any Work performed or Services provided under this Agreement including, without limitation, defects in workmanship or materials or Contractor's presence or activities conducted on the Project (including the negligent and /or willful acts, errors and /or omissions of Contractor, its principals, officers, agents, employees, vendors, suppliers, consultants, subcontractors, anyone employed directly or indirectly by any of them or for whose acts they may be liable or any or all of them). 8.3.1. Notwithstanding the foregoing, nothing herein shall be construed to require Contractor to indemnify the Indemnified Parties from any Claim arising from the sole negligence or willful misconduct of the Indemnified Parties. Nothing in this indemnity shall be construed as authorizing any award of attorney's fees in any action on or to enforce the terms of this Agreement. This indemnity shall apply to all claims and liability regardless of whether any insurance policies are applicable. The policy limits do not act as a limitation upon the amount of indemnification to be provided by the Consultant. 8.4. Contractor shall perform all Work in a manner to minimize public inconvenience and possible hazard, to restore other work areas to their original condition and former usefulness as soon as possible, and to protect public and private property. Contractor shall be liable for any private or public property damaged during the performance of the Work. 8.5. To the extent authorized by law, as much of the money due Contractor under and by virtue of the Agreement as shall be considered necessary by City may be retained by it until disposition has been made of such suits or claims for damages as aforesaid. ABM Services, Inc. Page 5 8.6. The rights and obligations set forth in this Section shall survive the termination of this Agreement. 9. INDEPENDENT CONTRACTOR City has retained Contractor as an independent contractor and neither Contractor nor its employees are to be considered employees of the City. The manner and means of conducting the Work are under the control of Contractor, except to the extent they are limited by statute, rule or regulation and the express terms of this Agreement. No civil service status or other right of employment shall accrue to Contractor or its employees. Contractor shall have the responsibility for and control over the means of performing the Work, provided that Contractor is in compliance with the terms of this Agreement. Anything in this Agreement that may appear to give City the right to direct Contractor as to the details of the performance or to exercise a measure of control over Contractor shall mean only that Contractor shall follow the desires of City with respect to the results of the Services. i111016161:2 =1ZT-AI Is] � Contractor agrees to work closely and cooperate fully with City's designated Project Administrator and any other agencies that may have jurisdiction or interest in the Work to be performed. City agrees to cooperate with the Contractor on the Project. 11.INSURANCE 11.1. Without limiting Contractor's indemnification of City, and rip or to commencement of Work, Contractor shall obtain, provide and maintain at its own expense during the term of this Agreement, policies of insurance of the type and amounts described below and in a form satisfactory to City. The cost of such insurance shall be included in Contractor's bid. 11.2. Coverage and Limit Requirements. 11.2.1. Workers' Compensation. Contractor shall maintain Workers' Compensation Insurance providing statutory benefits and employer's liability insurance with limits of at least one million dollars ($1,000,000) each type for Contractor's employees in accordance with the laws of the State of California, Section 3700 of the Labor Code. In addition, Contractor shall require each subcontractor to similarly maintain Workers' Compensation Insurance and Employer's Liability Insurance in accordance with the laws of the State of California, Section 3700 for all of the subcontractor's employees. The insurer issuing the Workers' Compensation insurance shall amend its policy by endorsement to waive all rights of subrogation against City, its elected or appointed officers, agents, officials, employees and volunteers. Contractor shall submit to City, along with the required certificate of insurance, a copy of such waiver of subrogation endorsement. 11.2.2. General Liability. Contractor shall maintain commercial general liability insurance in an amount not less than one million dollars ($1,000,000) per occurrence, two million dollars ($2,000,000) General Aggregate and two million dollars ABM Services, Inc. Page 6 ($2,000,000) Products and Completed Operations Aggregate for bodily injury, personal injury, and property damage, including without limitation, blanket contractual liability. Coverage shall be at least as broad as that provided by Insurance Services Office form CG 00 01. None of the policies required herein shall be in compliance with these requirements if they include any limiting endorsement that has not been first submitted to City and approved in writing. 11.2.3. Automobile Liability. Contractor shall maintain automobile insurance covering bodily injury and property damage for all activities of the Contractor arising out of or in connection with Work to be performed under this Agreement, including coverage for any owned, hired, non -owned or rented vehicles, in an amount not less than one million dollars ($1,000,000) combined single limit for each accident. 11.3. Other Insurance Provisions or Requirements. 11.3.1. Evidence of Insurance. Contractor shall provide certificates of insurance to City as evidence of the insurance coverage required herein, along with a waiver of subrogation endorsement for workers' compensation and an additional insured endorsement for general liability. Insurance certificates and endorsements must be approved by City's Risk Manager prior to commencement of performance or issuance of any permit. Current evidence of insurance shall be kept on file with City at all times during the term of this Agreement. All of the executed documents referenced in this Agreement must be returned within ten (10) working days after the date on the "Notification of Award," so that the City may review and approve all insurance and bond documentation. City reserves the right to require complete, certified copies of all required insurance policies, at any time. 11.3.2. General liability insurance provisions. Primary and excess or umbrella liability policies are to contain, or be endorsed to contain, the following provisions: 11.3.2.1. City, its elected or appointed officers, agents, officials, employees, and volunteers are to be covered as additional insureds as respects: liability arising out of activities performed by or on behalf of Contractor, including the insured's general supervision of Contractor; products and completed operations of Contractor; premises owned, occupied or used by Contractor. The coverage shall contain no special limitations on the scope of protection afforded to City, its elected or appointed officers, officials, employees, agents or volunteers. Contractor shall submit to City a copy of the additional insured endorsement along with the required certificates of insurance. 11.3.2.2. Contractor's insurance coverage shall be primary insurance and /or primary source of recovery as respects City, its elected or appointed officers, agents, officials, employees and volunteers as respects to all claims, losses, or liability arising directly or indirectly from the Contractor's operations or services provided to the City. Any insurance or self- insurance maintained by City, its officers, officials, employees and volunteers shall be excess of the Contractor's insurance and shall not contribute with it. ABM Services, Inc. Page 7 11.3.2.3. Contractor's insurance shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the limits of the insurer's liability. 11.4. Acceptable Insurers. All insurance policies shall be issued by an insurance company currently authorized by the Insurance Commissioner to transact business of insurance in the State of California, with an assigned policyholders' Rating of A- (or higher) and Financial Size Category Class VII (or larger) in accordance with the latest edition of Best's Key Rating Guide, unless otherwise approved by the City's Risk Manager. 11.5. Notice of Cancellation. Contractor agrees to oblige its insurance broker and insurers to provide to City with 30 days notice of cancellation (except for nonpayment for which 10 days notice is required) or nonrenewal of coverage for each required coverage except for builder's risk insurance. The builder's risk policy will contain or be endorsed to contain a provision providing for 30 days written notice to City of cancellation or nonrenewal, except for nonpayment for which 10 days notice is required. 11.6. Self- Insured Retentions. Contractor agrees not to self- insure or to use any self- insured retentions on any portion of the insurance required herein and further agrees that it will not allow any indemnifying party to self- insure its obligations to City. If contractor's existing coverage includes a self- insured retention, the self- insured retention must be declared to City. City may review options with the contractor, which may include reduction or elimination of the self- insured retention, substitution of other coverage, or other solutions. Contractor agrees to be responsible for payment of any deductibles on their policies. 11.7. Timely Notice of Claims. Contractor shall give City prompt and timely notice of any claim made or suit instituted arising out of or resulting from Contractor's performance under this agreement. 11.8. Waiver. All insurance coverage maintained or procured pursuant to this agreement shall be endorsed to waive subrogation against City, its elected or appointed officers, agents, officials, employees and volunteers, or shall specifically allow Contractor or others providing insurance evidence in compliance with these requirements to waive their right of recovery prior to a loss. Contractor hereby waives its own right of recovery against City, and shall require similar written express waivers and insurance clauses from each of its subcontractors. 11.9. Enforcement of Agreement Provisions. Contractor acknowledges and agrees that any actual or alleged failure on the part of the City to inform Contractor of non - compliance with any requirement imposes no additional obligations on the City nor does it waive any rights hereunder. 11.10. Requirements not Limiting. Requirements of specific coverage features or limits contained in this Section are not intended as a limitation on coverage, limits or other requirements, or a waiver of any coverage normally provided by any insurance. Specific reference to a given coverage feature is for purposes of clarification only as it ABM Services, Inc. Page 8 pertains to a given issue and is not intended by any party or insured to be all inclusive, or to the exclusion of other coverage, or a waiver of any type. 11.11. City's Remedies. City shall have the right to order the Contractor to stop Work under this Agreement and /or withhold any payment(s) that become due to Contractor hereunder until Contractor demonstrates compliance with the requirements of this article. In the alternative, City may purchase the required coverage and charge Contractor the cost of the premiums or deduct the cost from Contractor's payments. 11.12. Coverage not Limited. All insurance coverage and limits provided by contractor and available or applicable to this agreement are intended to apply to the full extent of the policies. Nothing contained in this agreement or any other agreement relating to the city or its operations limits the application of such insurance coverage. 11.13. Coverage Renewal. Contractor will renew the coverage required here annually as long as Contractor continues to provide any Services under this or any other contract or agreement with the City. Contractor shall provide proof that policies of insurance required herein expiring during the term of this Agreement have been renewed or replaced with other policies providing at least the same coverage. Proof that such coverage has been ordered shall be submitted prior to expiration. A coverage binder or letter from Contractor's insurance agent to this effect is acceptable. A certificate of insurance and /or additional insured endorsement as required in these specifications applicable to the renewing or new coverage must be provided to City within five days of the expiration of the coverages. 12. RECORDS /REPORTS 12.1. All Contractor's books and other business records, or such part as may be used in the performance of this Agreement, shall be subject to inspection and audit by any authorized City representative during regular business hours. 12.2. No report, information, or other data given to or prepared or assembled by Contractor pursuant to this Agreement may be made available to any individual or organization without prior approval by City. 12.3. Contractor shall, at such time and in such form as City may require, provide reports concerning the status or cost of Services required by this Agreement. 12.4. Required Reports. 12.4.1. Activity Report. The Contractor is required to keep a daily log of all buildings and facilities serviced, the name of the staff member(s) who performed the Service, and the approximate time that the Service was performed. Each month, a report shall be prepared from the daily log, giving a brief description of all routine, special events, and emergency Services performed. The Contractor shall submit the report prepared from the daily log when submitting the monthly invoice to the Project Administrator. The Contractor shall meet monthly with the Project Administrator to review the activity report. ABM Services, Inc. Page 9 12.4.2. Communications Report. The Contractor is required to keep a daily log of all communications from the City, including, but not limited to the Municipal Operations Department and the Police Department; and a daily log of all communications from members of the public to the Contractor, whether or not those communications required a request for service, and a description of the action taken from the communication. The Contractor shall submit the daily log when submitting the monthly invoice to the Project Administrator. 12.5. Contractor shall keep records and invoices in connection with its Work to be performed under this Agreement. Contractor shall maintain complete and accurate records with respect to the costs incurred under this Agreement. All such records shall be clearly identifiable. Contractor shall allow a representative of City during normal business hours to examine, audit, and make transcripts or copies of such records. Contractor shall maintain and allow inspection of all Work, data, documents, proceedings, and activities related to this Agreement for a period of three (3) years from the date of final payment under this Agreement. 13.WITHHOLDINGS City may withhold payment to Contractor of any disputed sums until satisfaction of the dispute with respect to such payment. Such withholding shall not be deemed to constitute a failure to pay according to the terms of this Agreement. Contractor shall not discontinue Work as a result of such withholding. Contractor shall have an immediate right to appeal to the City Manager or his /her designee with respect to such disputed sums. Contractor shall be entitled to receive interest on any withheld sums at the rate of return that City earned on its investments during the time period, from the date of withholding of any amounts found to have been improperly withheld. 14. INCREASE OR DECREASE IN SCOPE OF WORK City reserves the right to withdraw certain locations, tasks and /or reduce the frequency of Services from the Scope of Work to be performed by Contractor pursuant to this Agreement. City shall notify Contractor in writing of its intent to do so at least thirty (30) days prior to the effective date of withdrawal of any Work. In the event a location, task or a reduction in the frequency of Services is made from the Scope of Work, compensation to Contractor shall be reduced in accordance with the Contractor's unit costs specified in Exhibit C. In the event the location is withdrawn for a period of less than a full year, Contractor's compensation shall be reduced on a prorated basis. 15. CONFLICTS OF INTEREST 15.1. The Contractor or its employees may be subject to the provisions of the California Political Reform Act of 1974 (the "Act "), which (1) requires such persons to disclose any financial interest that may foreseeably be materially affected by the Work performed under this Agreement, and (2) prohibits such persons from making, or participating in making, decisions that will foreseeably financially affect such interest. 15.2. If subject to the Act, Contractor shall conform to all requirements of the Act. Failure to do so constitutes a material breach and is grounds for immediate ABM Services, Inc. Page 10 termination of this Agreement by City. Contractor shall indemnify and hold harmless City for any and all claims for damages resulting from Contractor's violation of this Section. 16.NOTICES 16.1. All notices, demands, requests or approvals to be given under the terms of this Agreement shall be given in writing, to City by Contractor and conclusively shall be deemed served when delivered personally, or on the third business day after the deposit thereof in the United States mail, postage prepaid, first -class mail, addressed as hereinafter provided. All notices, demands, requests or approvals from Contractor to City shall be addressed to City at: Attn: Operations Support Superintendent Municipal Operations Department City of Newport Beach 3300 Newport Blvd. PO Box 1768 Newport Beach, CA 92658 16.2. All notices, demands, requests or approvals from City to Contractor shall be addressed to Contractor at: Attn: Santiago Medrano, District Supervisor ABM Janitorial Services 165 Technology Drive, Suite 100 Irvine, California 92618 Phone: 949 - 585 -5900 Fax: 949 - 585 -5994 17. NOTICE OF CLAIMS 17.1. Unless a shorter time is specified elsewhere in this Agreement, before making its final request for payment under the Agreement, Contractor shall submit to City, in writing, all claims for compensation under or arising out of this Agreement. Contractor's acceptance of the final payment shall constitute a waiver of all claims for compensation under or arising out of this Agreement except those previously made in writing and identified by Contractor in writing as unsettled at the time of its final request for payment. The Contractor and the City expressly agree that in addition to all claims filing requirements set forth in the Agreement, the Contractor shall be required to file any claim the Contractor may have against the City in strict conformance with the Tort Claims Act (Govt. Code §§ 900 et seq.). 18.TERMINATION 18.1. In the event that either party fails or refuses to perform any of the provisions of this Agreement at the time and in the manner required, that party shall be deemed in default in the performance of this Agreement. If such default is not cured within a period of two (2) calendar days, or if more than two (2) calendar days are ABM Services, Inc. Page 11 reasonably required to cure the default and the defaulting party fails to give adequate assurance of due performance within two (2) calendar days after receipt of written notice of default, specifying the nature of such default and the steps necessary to cure such default, the non - defaulting party may terminate the Agreement forthwith by giving to the defaulting party written notice thereof. 18.2. Notwithstanding the above provisions, City shall have the right, at its sole discretion and without cause, of terminating this Agreement at any time by giving seven (7) calendar days prior written notice to Contractor. In the event of termination under this Section, City shall pay Contractor for Services satisfactorily performed and costs incurred up to the effective date of termination for which Contractor has not been previously paid. On the effective date of termination, Contractor shall deliver to City all materials purchased in performance of this Agreement. 19. STANDARD PROVISIONS 19.1. Compliance with all Laws. Contractor shall at its own cost and expense comply with all statutes, ordinances, regulations and requirements of all governmental entities, including federal, state, county or municipal, whether now in force or hereinafter enacted. 19.2. Waiver. A waiver by City of any term, covenant, or condition in the Agreement shall not be deemed to be a waiver of any subsequent breach of the same or any other term, covenant or condition. 19.3. Integrated Contract. This Agreement represents the full and complete understanding of every kind or nature whatsoever between the parties hereto, and all preliminary negotiations and Agreements of whatsoever kind or nature are merged herein. No verbal Contract or implied covenant shall be held to vary the provisions herein. 19.4. Conflicts or Inconsistencies. In the event there are any conflicts or inconsistencies between this Agreement and the Exhibits attached hereto, the terms of this Agreement shall govern. 19.5. Amendments. This Agreement may be modified or amended only by a written document executed by both Contractor and City and approved as to form by the City Attorney. 19.6. Effect of Contractor's Execution. Execution of this Agreement by Contractor is a representation that Contractor has visited the Project Site, has become familiar with the local conditions under which the Work is to be performed, and has taken into consideration these factors in submitting its Project Proposal and Scope of Work. 19.7. Controlling Law and Venue. The laws of the State of California shall govern this Agreement and all matters relating to it and any action brought relating to this Agreement shall be adjudicated in a court of competent jurisdiction in the County of Orange. ABM Services, Inc. Page 12 19.8. Equal Opportunity Employment. Contractor represents that it is an equal opportunity employer and it shall not discriminate against any subcontractor, employee or applicant for employment because of race, religion, color, national origin, handicap, ancestry, sex or age. 19.9. Interpretation. The terms of this Agreement shall be construed in accordance with the meaning of the language used and shall not be construed for or against either party by reason of the authorship of the Agreement or any other rule of construction which might otherwise apply. 19.10. Severability. If any term or portion of this Agreement is held to be invalid, illegal, or otherwise unenforceable by a court of competent jurisdiction, the remaining provisions of this Agreement shall continue in full force and effect. 19.11. No Attorney's Fees. In the event of any dispute or legal action arising under this Agreement, the prevailing party shall not be entitled to attorney's fees. 19.12. Counterparts. This Agreement may be executed in two or more counterparts, each of which shall be deemed an original and all of which together shall constitute one and the same instrument. [SIGNATURES ON NEXT PAGE] ABM Services, Inc. Page 13 IN WITNESS WHEREOF, the parties have caused this Agreement to be executed on the dates written below. APPROVED AS TO FORM: OFFICE OF THE CITY ATTORNEY In Leonie Mulvihill Assistant City Attorney ATTEST: Date: in Leilani I. Brown City Clerk CITY OF NEWPORT BEACH, A California municipal corporation Bv: Michael F. Henn Mayor CONSULTANT: ABM Services, Inc., A Delaware corporation Date: M James M. Altieri Regional Vice President Date: M Carey M. Doss Vice President, Operations [END OF SIGNATURES] Attachments: Exhibit A - Scope of Work/ Schedule Exhibit B - Project Location Map Exhibit C - Schedule of Billing Rates ABM Services, Inc. Page 14 1:*/:u:lrra EXHIBIT A — SCOPE OF WORK 1. SCOPE OF WORK: CITY RESPONSIBILITIES /PROVISIONS 1.1 City shall provide means of independent entry (e.g. keys, alarm codes, etc.) for Contract Team Members to access all buildings and facilities covered in this scope of work. For those areas with sensitive security natures such as certain locations within the Police Department Headquarters, City staff shall manually grant access to Contract Team Members. 1.2 City shall provide all paper products which, for purposes of this project shall come to be defined as: paper towels, toilet tissue and toilet seat covers. 1.3 City shall provide a designated janitorial closet at each facility where paper products and cleaning supplies can be stored. 2. SCOPE OF WORK: CONTRACTOR RESPONSIBILITIES /PROVISIONS 2.1 Contractor shall provide liquid hand soap (Superior Hand Soap by Waxie, or City - approved alternative), urinal screens, trash can liners and cleaning supplies necessary to facilitate the cleaning tasks as spelled out in this scope of work. 2.2 Contractor shall provide monthly (unless otherwise specifically required) site inspections by a supervisor. 2.3 Contractor shall provide a night manager or contact available on -call in case of problems with closing, locking, or setting building alarms. 2.4 Contractor shall ensure that there is at least one (1) English- speaking employee working in any cleaning crews for this project. 2.5 Contractor shall prohibit any persons other than those employed by the Contractor to accompany the cleaning crews into City buildings during closed hours. 2.6 Contract Team Members shall bring to the attention of the City any defective or inoperative building equipment no later than the following day after discovery. 2.7 Contract Team Members shall keep janitorial closets, equipment and materials neat, clean and in an orderly condition at all times. 2.8 Contractor shall post copies of Material Data Sheets (MSDS) for all chemicals used in each janitorial closet in compliance with OSHA Hazard Communication Standard 29 CFR A -1 EXHIBIT A — SCOPE OF WORK 190 - 12000. This shall include labeling the contents of all secondary -type plastic bottles or containers. 2.9 Contractor shall be held liable in the event any furniture surfaces are damaged as a result of Contract Team Members using chemicals that are too harsh or inappropriate for a particular surface. A -2 EXHIBIT A — SCOPE OF WORK 3. SCOPE OF WORK: CITY HALL FACILITY 3.1 Address: 3300 Newport Boulevard; Newport Beach, California 92658 3.2 Cleaning Times: Monday- Friday, after 6:00 P.M. 3.3 Square Footage (Approximate): 46,007 square feet 3.4 Cleaning Tasks and Frequencies: Enclosed on following page. A -3 4 � c tic o t� c r o EXHIBIT A — SCOPE OF WORK aP CLEANING TASKS: CITY HALL a = C i THROWS AND KITCHENS can bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals d urinals. ipe walls to remove marks. Ash all bright work. et mop floors and rise with disinfectant. stock supplies, taking care to place paper goods in dispensers and keeping ap dispensers unclogged. ipe towel and toiler paper dispensers. move splash marks from walls around basins. can and polish mirrors and dust tops of mirrors and frames. move trash and relocate to collection point. (an and seal tile floor. -clog problem toilets. RPETS AND FLOORS cuum all carpeted areas, using the propervacuum settings foreach area. cuum beneath furniture. cuum all corners and edges by using special attachments. eep and dry/wet mop all floors, including the stairs. ff hard surface floors. rip and wax or coat all floors. ampoo all carpeted areas. of -clean carpet when and where appropriate. STING st paritions, tops of mirrors and frames. oroughly dust counters, tables, pictures, sign frames, and windowsills. oroughly dust all vertical surfaces of file cabinets, chairs, tables and rkspace partitions. st blinds and mini - blinds. JA an ceiling vent covers. SH AND TRASH CAN AREAS move all trash from receptacles inside the library, and move to collection point', building. place liners in all trash receptacles. t cigarette butts from trash urns. RNITURE AND OTHER AREAS ipe tables, countertops and vertical partitions, cleaning enough to remove any Ills, coffee rings, pencil /ink marks, etc. spose of all paper and food scraps in the public areas, including (not limited candy wrappers, tissues, water bottles, etc. turn chairs, ottomans and tables to their places. cuum upholstered furniture thoroughly. ean, disinfect and dry polish drinking fountains. can entryway doors /glass and windows. can interior glass doors and windows in interior offices. move fingerprints and marks from around lightswitches and doorframes. move shoemarks from doors, door frames, baseboards, and furniture. iean and disinfect stair railings (all around the handrail). lean and polish all wood trim areas on edges of furniture, display /storage cases d public tables /desks. eep exteriorof main entrance areas to all buildings. A -4 ■■■-■ ■_■■_-■_ Xi _�_�_ _____ ___- ___- ____- D �■■■■-■ Si sr X ■■■-■ _____ _________ IV _____ THROWS AND KITCHENS can bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals d urinals. ipe walls to remove marks. Ash all bright work. et mop floors and rise with disinfectant. stock supplies, taking care to place paper goods in dispensers and keeping ap dispensers unclogged. ipe towel and toiler paper dispensers. move splash marks from walls around basins. can and polish mirrors and dust tops of mirrors and frames. move trash and relocate to collection point. (an and seal tile floor. -clog problem toilets. RPETS AND FLOORS cuum all carpeted areas, using the propervacuum settings foreach area. cuum beneath furniture. cuum all corners and edges by using special attachments. eep and dry/wet mop all floors, including the stairs. ff hard surface floors. rip and wax or coat all floors. ampoo all carpeted areas. of -clean carpet when and where appropriate. STING st paritions, tops of mirrors and frames. oroughly dust counters, tables, pictures, sign frames, and windowsills. oroughly dust all vertical surfaces of file cabinets, chairs, tables and rkspace partitions. st blinds and mini - blinds. JA an ceiling vent covers. SH AND TRASH CAN AREAS move all trash from receptacles inside the library, and move to collection point', building. place liners in all trash receptacles. t cigarette butts from trash urns. RNITURE AND OTHER AREAS ipe tables, countertops and vertical partitions, cleaning enough to remove any Ills, coffee rings, pencil /ink marks, etc. spose of all paper and food scraps in the public areas, including (not limited candy wrappers, tissues, water bottles, etc. turn chairs, ottomans and tables to their places. cuum upholstered furniture thoroughly. ean, disinfect and dry polish drinking fountains. can entryway doors /glass and windows. can interior glass doors and windows in interior offices. move fingerprints and marks from around lightswitches and doorframes. move shoemarks from doors, door frames, baseboards, and furniture. iean and disinfect stair railings (all around the handrail). lean and polish all wood trim areas on edges of furniture, display /storage cases d public tables /desks. eep exteriorof main entrance areas to all buildings. A -4 EXHIBIT A — SCOPE OF WORK 4. SCOPE OF WORK: CORPORATION YARD AND UTILITIES YARD 4.1 Addresses 4.1.1 Corporation Yard: 592 Superior Avenue; Newport Beach, California 92663 4.1.2 Utilities Yard: 949 West 16`h Street; Newport Beach, California 92663 4.2 Cleaning Times: Monday- Friday, after 6:00 P.M. 4.3 Square Footage (Approximate): 4.3.1 Corporation Yard: 10,418 square feet 4.3.2 Utilities Yard: 8,589 square feet 4.4 Cleaning Tasks and Frequencies: Enclosed on following page. A -5 w r Q EXHIBIT A - SCOPE OF WORK a� m � CLEANING TASKS: CORPORATION YARD & UTILITIES YARD BATHROOMS AND KITCHENS Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals and urinals. Wipe walls to remove marks. Polish all bright work. Wet mop floors and rise with disinfectant. Restock supplies, taking care to place paper goods in dispensers and keeping soap dispensers unclogged. Wipe towel and toiler paper dispensers. Remove splash marks from walls around basins. Clean and polish mirrors and dust tops of mirrors and frames. Remove trash and relocate to collection point. Clean and seal tile floor. Un -clog problem toilets. CARPETS AND FLOORS Vacuum all carpeted areas, using the proper vacuum settings for each area. Vacuum beneath furniture. Vacuum all corners and edges by using special attachments. Sweep and dry/wet mop all floors, including the stairs. Buff hard surface floors. Strip and wax or coat all floors. Shampoo all carpeted areas. Spot -clean carpet when and where appropriate. DUSTING Dust paritions, tops of mirrors and frames. Thoroughly dust counters, tables, pictures, sign frames, and windowsills. Thoroughly dust all vertical surfaces of file cabinets, chairs, tables and workspace partitions. Dust blinds and mini - blinds. Clean ceiling vent covers. TRASH AND TRASH CAN AREAS Remove all trash from receptacles inside the library, and move to collection point in building. Replace liners in all trash receptacles. Sift cigarette butts from trash urns. FURNITURE AND OTHER AREAS Wipe tables, countertops and vertical partitions, cleaning enough to remove any spills, coffee rings, pencil /ink marks, etc. Dispose of all paper and food scraps in the public areas, including (not limited to) candy wrappers, tissues, water bottles, etc. Return chairs, ottomans and tables to their places. Vacuum upholstered furniture thoroughly. Clean, disinfect and dry polish drinking fountains. Clean entryway doors /glass and windows. Clean interior glass doors and windows in interior offices. Remove fingerprints and marks from around light switches and door frames. Remove shoemarks from doors, doorframes, baseboards, and furniture. Clean and disinfect stair railings (all around the handrail). Clean and polish all wood trim areas on edges of furniture, display /storage cases and public tables /desks. Sweep exterior of main entrance areas to all buildings. A -6 s CLEANING TASKS: CORPORATION YARD & UTILITIES YARD BATHROOMS AND KITCHENS Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals and urinals. Wipe walls to remove marks. Polish all bright work. Wet mop floors and rise with disinfectant. Restock supplies, taking care to place paper goods in dispensers and keeping soap dispensers unclogged. Wipe towel and toiler paper dispensers. Remove splash marks from walls around basins. Clean and polish mirrors and dust tops of mirrors and frames. Remove trash and relocate to collection point. Clean and seal tile floor. Un -clog problem toilets. CARPETS AND FLOORS Vacuum all carpeted areas, using the proper vacuum settings for each area. Vacuum beneath furniture. Vacuum all corners and edges by using special attachments. Sweep and dry/wet mop all floors, including the stairs. Buff hard surface floors. Strip and wax or coat all floors. Shampoo all carpeted areas. Spot -clean carpet when and where appropriate. DUSTING Dust paritions, tops of mirrors and frames. Thoroughly dust counters, tables, pictures, sign frames, and windowsills. Thoroughly dust all vertical surfaces of file cabinets, chairs, tables and workspace partitions. Dust blinds and mini - blinds. Clean ceiling vent covers. TRASH AND TRASH CAN AREAS Remove all trash from receptacles inside the library, and move to collection point in building. Replace liners in all trash receptacles. Sift cigarette butts from trash urns. FURNITURE AND OTHER AREAS Wipe tables, countertops and vertical partitions, cleaning enough to remove any spills, coffee rings, pencil /ink marks, etc. Dispose of all paper and food scraps in the public areas, including (not limited to) candy wrappers, tissues, water bottles, etc. Return chairs, ottomans and tables to their places. Vacuum upholstered furniture thoroughly. Clean, disinfect and dry polish drinking fountains. Clean entryway doors /glass and windows. Clean interior glass doors and windows in interior offices. Remove fingerprints and marks from around light switches and door frames. Remove shoemarks from doors, doorframes, baseboards, and furniture. Clean and disinfect stair railings (all around the handrail). Clean and polish all wood trim areas on edges of furniture, display /storage cases and public tables /desks. Sweep exterior of main entrance areas to all buildings. A -6 EXHIBIT A — SCOPE OF WORK S. SCOPE OF WORK: CENTRAL LIBRARY BRANCH 5.1 Address: 1000 Avocado Avenue; Newport Beach, California 92660 5.2 Cleaning Times: 5.2.1 Monday- Thursday, after 9:00 P.M. 5.2.2 Friday- Saturday, after 6:00 P.M. 5.2.3 Sunday, after 5:00 P.M. 5.3 Square Footage (Approximate): 5.3.1 First Floor: 22,058 square feet (carpet) /3,000 square feet (tile) 5.3.2 Second Floor: 21,473 square feet (carpet) 5.4 Cleaning Tasks and Frequencies: Enclosed on following page. 5.5 Special Considerations: 5.5.1 The Central Library facility requires Day Porter service Monday- Thursday at 4:00 P.M. to clean restrooms, replenish supplies, and remove trash. A -7 EXHIBIT A - SCOPE OF WORK CLEANING TASKS: CENTRAL LIBRARY BRANCH BATHROOMS AND KITCHENS Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals and urinals. Wipe walls to remove marks. Polish all bright work. Wet mop floors and rise with disinfectant. Restock supplies, taking care to place paper goads in dispensers and keeping soap dispensers unclogge Wipe towel and toiler paper dispensers. Remove splash marks from walls around basins. Clean and polish mirrors and dust the tops of frames. Remove trash and relocate to collection paint. Load dishwasher and start operation. Clear tabletops and deposit trash in container. Clean refrigerator completely, including the disposal or all contents monthly on pre- arranged date. Clean freezer completely, including the disposal of all contents semi - annually on aPre- arranged date. Un -clog prahlein toilets. CARPETS AND FLOORS Vacuum all carpeted areas, using the proper vacuum settings for each area. Vacuum all corners, edges and beneath furniture by using special attachments. Sweep and dry /wet mop all floors, including the stairs. Buff hard surface floors. Wax or coat all floors. Strip and wax or coat all floors. Shampoo carpets in main areas on pre- arranged dates: Main entry way, Popular Library, Main entry Shampoo carpets on pre- arranged date: Children's Room, Story Room, Aisles not between bookstacks, Staff Lounge, Conference Room, Friends Meeting Room, Open Study Areas, Quiet Reading Room, Shampoo carpets on pre- arranged date: Administrative and Staff Work Areas, Study Rooms, Aisles between bookstacks. Spot -clean carpet when and where appropriate. Clean metal edging on stair treads. DUSTING Thoroughly dust desks, counters, tables, machines, pictures, sign frames and windowsills, including the Reference Desk and Telephone Reference Desk/Counter areas. Thoroughly dust all vertical surfaces of desks, files, cabinets, chairs, tables, baokstacks, . blinds and workspace partitions. Duetted shelf (usually empty) on bookstacks. Dust bottom shelf (usually empty) on bookstacks. Oust tap of the partition surrounding Telephone Reference area. Dust surfaces, inside and out, of Current/Recent Magazine shelves. Dust high ledges on outside wall of back stairwell. TRASH AND TRASH CAN AREAS Remove all trash from receptacles both inside and outside the library, and move to collection point in Replace liners in all trash receptacles. Sift cigarette butts from trash ums. Sweep areas around outside trash receptacles, including any gravel on walkway by the front door. FURNITURE AND OTHER AREAS Wipe tables, desks, countertops and vertical partitions, cleaning enough to remove any spills, coffee rings, pencil /ink marks, etc. Dispose of all paper and food scraps in the public areas, including (not limited to) candy wrappers, tissues, water bottles, etc. Return chairs, ottomans and tables to their places. Vacuum upholstered fumiture thoroughly. Shampoo upholstered furniture. Clean, disinfect and dry polish drinking fountains. Clean antl disinfect telephones. Clean entryway doors /glass and windows. Clean interior glass doors and windows in the computer roam and imerior offices. Remove fingerprints and marks from around light switches and door frames. Clean and disinfect stair railings (all amund the handrail) monthly, including stairs in main lobby and leading up from the Children's area. _ Clean the desk tops in the staff work areas monthly on a pre - arranged schedule. Clean and polish all wood trim in areas of edges of fumiture, display /storage cases and public COMPUTER ROOM Sweep or dry mop floor. Wet mop floors and rise with disinfectant. Strip and wax or coat floors. ELEVATOR CLEANING Clean and disinfect handrails inside elevator. DAY PORTER SERVICE REQUIRED Provide Day Porter service Monday- Thursday at 4:00 P.M. to clean restmom surfaces, replenish supplies and remove trash o ___ -___ ■■■- .■... MEN EMIN i _®___ _____ im�m "____- EXHIBIT A - SCOPE OF WORK CLEANING TASKS: CENTRAL LIBRARY BRANCH BATHROOMS AND KITCHENS Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals and urinals. Wipe walls to remove marks. Polish all bright work. Wet mop floors and rise with disinfectant. Restock supplies, taking care to place paper goads in dispensers and keeping soap dispensers unclogge Wipe towel and toiler paper dispensers. Remove splash marks from walls around basins. Clean and polish mirrors and dust the tops of frames. Remove trash and relocate to collection paint. Load dishwasher and start operation. Clear tabletops and deposit trash in container. Clean refrigerator completely, including the disposal or all contents monthly on pre- arranged date. Clean freezer completely, including the disposal of all contents semi - annually on aPre- arranged date. Un -clog prahlein toilets. CARPETS AND FLOORS Vacuum all carpeted areas, using the proper vacuum settings for each area. Vacuum all corners, edges and beneath furniture by using special attachments. Sweep and dry /wet mop all floors, including the stairs. Buff hard surface floors. Wax or coat all floors. Strip and wax or coat all floors. Shampoo carpets in main areas on pre- arranged dates: Main entry way, Popular Library, Main entry Shampoo carpets on pre- arranged date: Children's Room, Story Room, Aisles not between bookstacks, Staff Lounge, Conference Room, Friends Meeting Room, Open Study Areas, Quiet Reading Room, Shampoo carpets on pre- arranged date: Administrative and Staff Work Areas, Study Rooms, Aisles between bookstacks. Spot -clean carpet when and where appropriate. Clean metal edging on stair treads. DUSTING Thoroughly dust desks, counters, tables, machines, pictures, sign frames and windowsills, including the Reference Desk and Telephone Reference Desk/Counter areas. Thoroughly dust all vertical surfaces of desks, files, cabinets, chairs, tables, baokstacks, . blinds and workspace partitions. Duetted shelf (usually empty) on bookstacks. Dust bottom shelf (usually empty) on bookstacks. Oust tap of the partition surrounding Telephone Reference area. Dust surfaces, inside and out, of Current/Recent Magazine shelves. Dust high ledges on outside wall of back stairwell. TRASH AND TRASH CAN AREAS Remove all trash from receptacles both inside and outside the library, and move to collection point in Replace liners in all trash receptacles. Sift cigarette butts from trash ums. Sweep areas around outside trash receptacles, including any gravel on walkway by the front door. FURNITURE AND OTHER AREAS Wipe tables, desks, countertops and vertical partitions, cleaning enough to remove any spills, coffee rings, pencil /ink marks, etc. Dispose of all paper and food scraps in the public areas, including (not limited to) candy wrappers, tissues, water bottles, etc. Return chairs, ottomans and tables to their places. Vacuum upholstered fumiture thoroughly. Shampoo upholstered furniture. Clean, disinfect and dry polish drinking fountains. Clean antl disinfect telephones. Clean entryway doors /glass and windows. Clean interior glass doors and windows in the computer roam and imerior offices. Remove fingerprints and marks from around light switches and door frames. Clean and disinfect stair railings (all amund the handrail) monthly, including stairs in main lobby and leading up from the Children's area. _ Clean the desk tops in the staff work areas monthly on a pre - arranged schedule. Clean and polish all wood trim in areas of edges of fumiture, display /storage cases and public COMPUTER ROOM Sweep or dry mop floor. Wet mop floors and rise with disinfectant. Strip and wax or coat floors. ELEVATOR CLEANING Clean and disinfect handrails inside elevator. DAY PORTER SERVICE REQUIRED Provide Day Porter service Monday- Thursday at 4:00 P.M. to clean restmom surfaces, replenish supplies and remove trash o EXHIBIT A — SCOPE OF WORK 6. SCOPE OF WORK: MISC. LIBRARY BRANCHES 6.1 Addresses: 6.1.1 Mariners Branch: 1300 Irvine Avenue; Newport Beach, California 92660 6.1.2 Balboa Branch: 100 East Balboa Boulevard; Newport Beach, California 92661 6.1.3 Corona del Mar Branch: 420 Marigold Avenue; Corona del Mar, California 92625 6.2 Cleaning Times: 6.2.1 Mariners Branch: 6.2.1.1 Monday- Thursday, after 9:00 P.M. 6.2.1.2 Friday- Saturday, after 6:00 P.M. 6.2.1.3 Sunday, after 5:00 P.M. 6.2.2 Balboa Branch: 6.2.2.1 Monday & Wednesday, after 9:00 P.M. 6.2.2.2 Tuesday & Thursday - Saturday, after 6:00 P.M. 6.2.3 Corona del Mar Branch: Monday - Saturday, after 9:00 P.M. 6.3 Square Footage (Approximate): 6.3.1 Mariners Branch: 15,000 square feet 6.3.2 Balboa Branch: 6,000 square feet 6.3.3 Corona del Mar Branch: 3,800 square feet 6.4 Cleaning Tasks and Frequencies: Enclosed on following page. w EXHIBIT A — SCOPE OF WORK � a Q m � C ? h Q Q CLEANING TASKS: MISC. LIBRARY BRANCHES BATHROOMS AND KITCHENS Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals and urinals. Wipe walls to remove marks. Polish all bright work. Wet mop floors and rise with disinfectant. Restock supplies, taking care to place paper goods in dispensers and keeping soap dispensers unclogged. Wipe towel and toiler paper dispensers. Remove splash marks from walls around basins. Clean and polish mirrors and dust the tops of frames. Remove trash. Un -clog problem toilets. CARPETS AND FLOORS Vacuum all carpeted areas, using the proper vacuum settings for each area. Vacuum all corners, edges and beneath furniture by using special attachments. Sweep and dry/wet mop all floors. Buff hard surface floors. Wax or coat all floors. Strip and wax or coat all floors. Shampoo carpets in all areas of the building. Spot -clean carpet when and where appropriate. DUSTING Thoroughly dust desks, counters, tables, machines, pictures, sign frames and windowsills. Thoroughly dust all vertical surfaces of desks, files, cabinets, chairs, tables, bookstacks, and blinds. Dust high shelves on book stacks. TRASH AND TRASH CAN AREAS Remove all trash from receptacles both inside and outside the library, and move to collection point in building. Replace liners in all trash receptacles. Sift cigarette butts from trash urns. Sweep areas around outside trash receptacles. FURNITURE AND OTHER AREAS Wipe tables, desks, countertops, and remove any spills, coffee rings, pencil /ink marks, etc. Return chairs, ottomans and tables to their places. Vacuum upholstered furniture thoroughly. Shampoo upholstered furniture. Clean, disinfect and dry polish drinking fountains. Clean and disinfect telephones. Clean interior glass doors and windows in the computer room and interior offices. Remove fingerprints and marks from around light switches and doorframes. A -10 ___ -__ ___ -_m ■■■-■■ ___ -_ MENNEN ■■■-■ ___ -_ CLEANING TASKS: MISC. LIBRARY BRANCHES BATHROOMS AND KITCHENS Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals and urinals. Wipe walls to remove marks. Polish all bright work. Wet mop floors and rise with disinfectant. Restock supplies, taking care to place paper goods in dispensers and keeping soap dispensers unclogged. Wipe towel and toiler paper dispensers. Remove splash marks from walls around basins. Clean and polish mirrors and dust the tops of frames. Remove trash. Un -clog problem toilets. CARPETS AND FLOORS Vacuum all carpeted areas, using the proper vacuum settings for each area. Vacuum all corners, edges and beneath furniture by using special attachments. Sweep and dry/wet mop all floors. Buff hard surface floors. Wax or coat all floors. Strip and wax or coat all floors. Shampoo carpets in all areas of the building. Spot -clean carpet when and where appropriate. DUSTING Thoroughly dust desks, counters, tables, machines, pictures, sign frames and windowsills. Thoroughly dust all vertical surfaces of desks, files, cabinets, chairs, tables, bookstacks, and blinds. Dust high shelves on book stacks. TRASH AND TRASH CAN AREAS Remove all trash from receptacles both inside and outside the library, and move to collection point in building. Replace liners in all trash receptacles. Sift cigarette butts from trash urns. Sweep areas around outside trash receptacles. FURNITURE AND OTHER AREAS Wipe tables, desks, countertops, and remove any spills, coffee rings, pencil /ink marks, etc. Return chairs, ottomans and tables to their places. Vacuum upholstered furniture thoroughly. Shampoo upholstered furniture. Clean, disinfect and dry polish drinking fountains. Clean and disinfect telephones. Clean interior glass doors and windows in the computer room and interior offices. Remove fingerprints and marks from around light switches and doorframes. A -10 EXHIBIT A — SCOPE OF WORK 7. SCOPE OF WORK: POLICE DEPARTMENT HEADQUARTERS 7.1 Address: 870 Santa Barbara Drive; Newport Beach, California 92660 7.2 Cleaning Times: Daily, starting between 3:30 P.M. and 4:00 P.M. 7.3 Square Footage (Approximate): 48,000 7.4 Cleaning Tasks and Frequencies: Enclosed on following page. 7.5 Special Considerations: 7.5.1 The cleaning start time between 3:30 P.M. and 4:00 P.M. is crucial because there are some areas within the Police Department Headquarters that access can only be granted by certain Police Officers; these Officers leave daily shortly after 4:00 P.M. 7.5.2 Contract Team Members on the cleaning crew assigned to service the Police Department Headquarters will need to pass a background check deemed sufficient by the Police Department. 7.5.3 The Police Department Headquarters shall be serviced by the same cleaning crew. Changes to the assigned cleaning crew or Contract Team Members shall be confirmed first with the Police Department. 7.5.4 The Police Department Headquarters facility requires Day Porter service Monday- Thursday starting between 3:30 P.M. and 4:00 P.M. to clean restrooms, replenish supplies, and remove trash. A -11 EXHIBIT A - SCOPE OF WORK r s CLEANING TASKS: POLICE DEPARTMENT HEADQUARTERS BATHROOMS AND KITCHENS Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals and urinals. Wipe walls to remove marks. Polish all bright work. Wet map floors and rise with disinfectant. Restock supplies, taking care to place paper goads in dispensers and keeping soap dispensers unclogged. Wipe towel and toiler paper dispensers . Remove splash marks from walls around basins. Clean and polish mirrors and dust the tops offrames. Remove trash and relocate to collection paint. Cleartabietops and deposit trash in container. Spot clean exterior of refrigerator Clean refrigerator completely. Un -dog problemtoilets. CARPETS AND FLOORS Vacuum all carpeted areas, using the proper vacuum settings for each area. Vacuum all corners, edges and beneath furniture by using special attachments. Sweep and dry /wet mop all floors, including the stairs . Buff (machine scrub) hard surface floors. Buff (machine scrub) stairs. Strip and wax stairs. Strip and wax or coat all floors . Strip and wax front lobby tile. Strip and wax garage office floor. Shampoo carpets in designated high -traffic areas an pre - arranged dates Shampoo carpets in all other areas on pre- arranged dates Spot clean carpet when and where appropriate. DUSTING Thoroughly dust counters, tables, machines, pictures, sign frames and windowsills. Thoroughly dust all vertical surfaces of desks, files, cabinets, chairs, tables, bookstacks, blinds and workspace partitions. TRASH AND TRASH CAN AREAS Remove all trash from receptacles both inside and outside and move to outside garbage bin. Replace liners in all trash receptacles. Sift cigarette butts from trash urns. Sweep areas around outside trash receptacles. FURNITURE AND OTHER AREAS Wipe tables, desks, countertops and vertical partitions, cleaning enough to remove any spills, coffee rings, pencil /ink marks, etc. Dispose of all paper and food scraps in the public areas, including (not limited to) candy wrappers, tissues, water bottles, etc. Return chairs, ottomans and tables to their places. Vacuum upholstered furniture thoroughly. Shampoo upholstered furniture. Clean, disinfect and dry polish drinking fountains. Clean and disinfect telephones. Clean entryway doors /glass and windows. Clean interior glass doors and windows in the computer room and interior offices. Remove fingerprints and marks from around light switches and door frames. Clean and disinfect stair railings (all around the handrail). Clean the desk tops In the staff work areas monthly on a pre - arranged schedule. Clean desktop glass. Clean and palish all wood trim in areas of edges of furniture, display /storage cases and public tables /desks. COMPUTER ROOM CLEANING Sweep or dry mop floor. Wet mop floors and rise with disinfectant. JAIL [LEANING Remove trash and relocate to collection point. Clean bathrooms and kitchens, Including sinks, counters, toilets, toilet pedestals and urinals. Vacuum all carpeted areas, using the proper vacuum settings for each area. Stri p and wax jail vinyl floors. GYMNASIUM CLEANING Clean gynn ium mirrors. Strip, disinfect, clean and seal bath wall and floorb a in men's and women's locker LOBBY SPECIAL CLEANING Wipe down entrance glass and spot clean lobby glass DAY PORTER SERVICE REQUIRED Provide Day Potter service Monday - Thursday starting between 3:30 P.M. and 4:00 P.M. to clean restroom surfaces, replenish supplies and remove trash A -12 EXHIBIT A — SCOPE OF WORK 8. SCOPE OF WORK: OASIS SENIOR CENTER 8.1 Address: 801 Narcissus; Corona del Mar, California 92625 8.2 Cleaning Times: 8.2.1 Monday- Friday, after 9:00 P.M. 8.2.2 Friday- Sunday, cleaning after event rentals (upon request) 8.3 Square Footage (Approximate): 36,000 square feet 8.4 Cleaning Tasks and Frequencies: Enclosed on following page. 8.5 Special Considerations: 8.5.1 The OASIS Senior Center will occasionally require cleaning of the Event Center on an as- needed basis immediately following event rentals. This cleaning includes the breaking down of all tables and chairs, wet mopping the Event Center and kitchen floors, disposal of trash in outside receptacles, and cleaning and restocking of any restrooms associated with the Event Center. This cleaning is considered extraneous to the core scope of work and as such, shall be priced as provided in Exhibit C. A -13 a r EXHIBIT A - SCOPE OF WORK a v� CLEANING TASKS: OASIS SENIOR CENTER c ? c c z 1THROOMS AND KITCHENS ean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals id urinals. ipe walls to remove marks. dish all bright work. ist partitions, tops of mirrors and frames. et mop floors and rise with disinfectant. !stock supplies, taking care to place papergoods in dispensers and keeping yap dispensers unclogged. ipe towel and toiler paper dispensers. smove splash marks from walls around basins. ean and polish mirrors and dust tops of mirrors and frames. ear tabletops and deposit trash in container. move trash and dispose of in trash disposal area. rclog problem toilets. 1RPETS AND FLOORS icuum all carpeted areas, using the proper vacuum settings for each area. icuum all corners, edges and beneath furniture by using special attachments. jeep and dry/wet mop all floors. can and sanitize fitness center floor with specified products only. jeep and dry/wet mop wood dance floor with specified products only. iff hard surface floors. ax or coat all floors. rip and wax or coat all floors. iampoo carpets on pre- arranged dates: Main Area, Family Room, Library. iampoo carpets on pre- arranged dates: Administrative and Staff Work Areas, ft Shop, Travel Office, Staff Lounge. got -clean carpet when and where appropriate. JSTING ioroughly dust desks, counters, tables, machines, pictures, sign frames and ndowsills, including the reception desk. ioroughly dust all vertical surfaces of desks, files, cabinets, chairs, tables, )okstacks, and blinds. LASH AND TRASH CAN AREAS ,move all trash from receptacles both inside and outside, and dispose of in ash area. !place liners in all trash receptacles. `t cigarette butts from trash urns. veep areas around outside trash receptacles. IRNITURE AND OTHER AREAS ipe tables, desks, countertops, and remove any spills, coffee rings, pencil /ink arks, etc. !turn chairs, ottomans and tables to their places. icuum upholstered furniture thoroughly. spose of all paper and food scraps in the public areas, including (not limited ) candy wrappers, tissues, water bottles, etc. iampoo upholstered furniture. ean, disinfect and dry polish drinking fountains. ean and disinfect telephones. ean interior glass doors and windows in interior offices. !move fingerprints and marks from around light switches and doorframes. can entryway doors and windows. ean and polish all wood trim in areas of edges of furniture, display /storage ses and public tables /desks. A -14 ■ ■-■ MENEM =■ ®____ —_ ®____ —_ ®____ —_ M =Mmm�m ®__ _— ■■■■■- Sf -_ ' ®■■■■-■ D MENEM E iNNEEME ®____ —_ - ®___ —_ NEER ENE 1THROOMS AND KITCHENS ean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals id urinals. ipe walls to remove marks. dish all bright work. ist partitions, tops of mirrors and frames. et mop floors and rise with disinfectant. !stock supplies, taking care to place papergoods in dispensers and keeping yap dispensers unclogged. ipe towel and toiler paper dispensers. smove splash marks from walls around basins. ean and polish mirrors and dust tops of mirrors and frames. ear tabletops and deposit trash in container. move trash and dispose of in trash disposal area. rclog problem toilets. 1RPETS AND FLOORS icuum all carpeted areas, using the proper vacuum settings for each area. icuum all corners, edges and beneath furniture by using special attachments. jeep and dry/wet mop all floors. can and sanitize fitness center floor with specified products only. jeep and dry/wet mop wood dance floor with specified products only. iff hard surface floors. ax or coat all floors. rip and wax or coat all floors. iampoo carpets on pre- arranged dates: Main Area, Family Room, Library. iampoo carpets on pre- arranged dates: Administrative and Staff Work Areas, ft Shop, Travel Office, Staff Lounge. got -clean carpet when and where appropriate. JSTING ioroughly dust desks, counters, tables, machines, pictures, sign frames and ndowsills, including the reception desk. ioroughly dust all vertical surfaces of desks, files, cabinets, chairs, tables, )okstacks, and blinds. LASH AND TRASH CAN AREAS ,move all trash from receptacles both inside and outside, and dispose of in ash area. !place liners in all trash receptacles. `t cigarette butts from trash urns. veep areas around outside trash receptacles. IRNITURE AND OTHER AREAS ipe tables, desks, countertops, and remove any spills, coffee rings, pencil /ink arks, etc. !turn chairs, ottomans and tables to their places. icuum upholstered furniture thoroughly. spose of all paper and food scraps in the public areas, including (not limited ) candy wrappers, tissues, water bottles, etc. iampoo upholstered furniture. ean, disinfect and dry polish drinking fountains. ean and disinfect telephones. ean interior glass doors and windows in interior offices. !move fingerprints and marks from around light switches and doorframes. can entryway doors and windows. ean and polish all wood trim in areas of edges of furniture, display /storage ses and public tables /desks. A -14 EXHIBIT A — SCOPE OF WORK 9. SCOPE OF WORK: MISC. RECREATION FACILITIES 9.1 Addresses: 9.1.1 Balboa Community Center: 1716 West Balboa Avenue - 2,760 square feet 9.1.2 Bonita Creek Community Center: 3010 La Vida — 2,876 square feet 9.1.3 Carroll Beek Community Center: 115 Agate (Balboa Island) —1,800 square feet 9.1.4 Cliff Drive Park Community Center: 301 Riverside Avenue — 952 square feet 9.1.5 Community Youth Center: 3000 Fifth Avenue — 5,850 square feet 9.1.6 Newport Lawn Bowling Center: 1500 Crown Drive 9.1.7 Lincoln Athletic Center - Gymnasium: 3101 Pacific View Drive — 7,300 square ft. 9.1.8 Mariners Branch Library /VJ Room: 1300 Irvine Avenue — 1,820 square feet 9.1.9 Newport Coast Community Center: 6401 San Joaquin Hills Road — 16,865 s.f. 9.1.10 Newport Theatre Arts Center: 2501 Cliff Drive — 7,800 square feet 9.1.11 West Newport Community Center: 883 West 15`h Street — 11,960 square feet 9.2 Cleaning Times: 9.2.1 Balboa Community Center: Mon -Fri, between 10 P.M. and 5 A.M. (June 1 —Aug 31); Wednesdays only, between 10 P.M. and 5 A.M. (Sept 1— May 31) 10.2.1.1 Specific areas to be cleaned: large program room, bathrooms and kitchen 9.2.2 Bonita Creek Community Center: Daily, between 10 P.M. and 7 A.M. 10.2.2.1 Specific areas to be cleaned: Community Room and bathrooms 9.2.3 Carroll Beek Community Center: Mon -Sat, between 10 P.M. and 7 A.M. 9.2.4 Cliff Drive Park Community Center: Sun, Mon, Wed, Fri and Sat, after 10 P.M. 9.2.5 Community Youth Center: Daily, between 11 P.M. and 7 A.M. A -15 EXHIBIT A — SCOPE OF WORK 10.2.5.1 Specific areas to be cleaned: Youth Center and bathrooms 9.2.6 Newport Lawn Bowling Center, Fri, Sat and Sun: anytime 10.2.6.1 Specific areas to be cleaned: bathrooms only 9.2.7 Lincoln Athletic Center - Gymnasium: Daily, between 11 P.M. and 6 A.M. 9.2.8 Mariners Branch Library /VJ Room: Daily, between 10 P.M. and 6 A.M. 10.2.8.1 Specific areas to be cleaned: Community Room, kitchen, Recreation Office and patio bathrooms (special key required) 9.2.9 Newport Coast Community Center: Daily, between 10 P.M. and 6:00 A.M. 9.2.10 Newport Theatre Arts Center: Wed -Sun, between 12:00 A.M. and 10 A.M. 9.2.11 West Newport Community Center: 9.2.11.1 Classrooms: Daily, between 10 P.M. and 7 A.M. 9.2.11.2 Gymnasium and Locker Rooms: Daily, between 11 P.M. and 6 A.M. 9.2.11.3 Fitness Room: Daily, between 10 P.M. and 6 A.M. 9.3 Cleaning Tasks and Frequencies: Enclosed on following page. 9.4 Special Considerations: 9.4.1 Bathrooms at the following facilities shall be serviced on holidays, except Thanksgiving Day, Christmas Day, and New Year's Day: 9.4.1.1 Bonita Creek Community Center Bathrooms 9.4.1.2 Community Youth Center Bathrooms 9.4.1.3 Lawn Bowling Center Bathrooms 9.4.1.4 Lincoln Gymnasium Bathrooms 9.4.1.5 Newport Coast Community Center Bathrooms 9.4.2 Contractor shall lock the bathroom doors at Lincoln Gymnasium nightly after cleaning (after 10:30 P.M.) 9.4.3 Contractor shall wipe equipment and dust the Fitness Room at the West Newport Community Center nightly. A -16 EXHIBIT A — SCOPE OF WORK a' CLEANING TASKS: MISC. RECREATION FACILITIES BATHROOMS AND KITCHENS Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals and urinals. Wipe walls to remove marks. Polish all bright work. Wet mop floors and rise with disinfectant. Restock supplies, taking care to place papergoods in dispensers and keeping soap dispensers unclogged. Wipe towel and toiler paper dispensers. Remove splash marks from walls around basins. Clean and polish mirrors and dust tops of mirrors and frames. Seal or wax floors. Remove trash and relocate to collection point. Un -clog problem toilets. CARPETS AND FLOORS Vacuum all carpeted areas, using the proper vacuum settings for each area. Vacuum all corners, edges and beneath furniture by using special attachments. Sweep and dry/wet mop all floors, including the stairs. Buff hard surface floors. Wax or coat all floors. Strip and wax or coat all floors. Shampoo all carpeted areas. Spot -clean carpet when and where appropriate. Sweep doormats and exterior entrance area. DUSTING Thoroughly dust partitions, tops of mirrors and frames. Thoroughly dust windowsills, doorsills and counter areas. TRASH AND TRASH CAN AREAS Remove all trash from receptacles. Replace liners in all trash receptacles. Remove all trash from building. FURNITURE AND OTHER AREAS Wipe tables, countertops and vertical partitions, cleaning enough to remove any spills, coffee rings, pencil /ink marks, etc. Return chairs, ottomans and tables to their places. Clean, disinfect and dry polish drinking fountains. Clean and disinfect telephones. Clean entryway doors /glass and windows. Remove fingerprints and marks from around light switches and doorframes. Clean all window blinds. WEST NEWPORT COMMUNITY CENTER SPECIAL CLEANING Fitness Room: Wipe equipment and dust LINCOLN GYNMASIUM SPECIAL CLEANING Bathrooms: Lock bathroom doors nightly after cleaning (after 10:30 P.M.) A -17 0 mmmM! MENEM .�- ___- ____ _____ Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals and urinals. Wipe walls to remove marks. Polish all bright work. Wet mop floors and rise with disinfectant. Restock supplies, taking care to place papergoods in dispensers and keeping soap dispensers unclogged. Wipe towel and toiler paper dispensers. Remove splash marks from walls around basins. Clean and polish mirrors and dust tops of mirrors and frames. Seal or wax floors. Remove trash and relocate to collection point. Un -clog problem toilets. CARPETS AND FLOORS Vacuum all carpeted areas, using the proper vacuum settings for each area. Vacuum all corners, edges and beneath furniture by using special attachments. Sweep and dry/wet mop all floors, including the stairs. Buff hard surface floors. Wax or coat all floors. Strip and wax or coat all floors. Shampoo all carpeted areas. Spot -clean carpet when and where appropriate. Sweep doormats and exterior entrance area. DUSTING Thoroughly dust partitions, tops of mirrors and frames. Thoroughly dust windowsills, doorsills and counter areas. TRASH AND TRASH CAN AREAS Remove all trash from receptacles. Replace liners in all trash receptacles. Remove all trash from building. FURNITURE AND OTHER AREAS Wipe tables, countertops and vertical partitions, cleaning enough to remove any spills, coffee rings, pencil /ink marks, etc. Return chairs, ottomans and tables to their places. Clean, disinfect and dry polish drinking fountains. Clean and disinfect telephones. Clean entryway doors /glass and windows. Remove fingerprints and marks from around light switches and doorframes. Clean all window blinds. WEST NEWPORT COMMUNITY CENTER SPECIAL CLEANING Fitness Room: Wipe equipment and dust LINCOLN GYNMASIUM SPECIAL CLEANING Bathrooms: Lock bathroom doors nightly after cleaning (after 10:30 P.M.) A -17 EXHIBIT A — SCOPE OF WORK 10. SCOPE OF WORK: BALBOA YACHT BASIN 10.1 Address: 829 Harbor Island Drive; Newport Beach, California 92660 10.2 Cleaning Times: Monday- Friday, after 6:00 P.M. 10.3 Square Footage (Approximate): 925 10.4 Cleaning Tasks and Frequencies: Enclosed on following page. wou EXHIBIT A - SCOPE OF WORK ;5 a c aaa, CLEANING TASKS: BALBOA YACHT BASIN BATHROOMS AND KITCHENS Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals and urinals. Wipe walls to remove marks. Polish all bright work. Wet mop floors and rise with disinfectant. Restock supplies, taking care to place paper goods in dispensers and keeping soap dispensers unclogged. Wipe towel and toiler paper dispensers. Remove splash marks from walls around basins. Clean and polish mirrors and dust the tops of frames. Remove trash. Un -clog problem toilets. CARPETS AND FLOORS Vacuum all carpeted areas, using the proper vacuum settings for each area. Vacuum all corners, edges and beneath furniture by using special attachments. Shampoo carpets in all areas of the building. Shampoo upholstered furniture. Spot -clean carpet when and where appropriate. DUSTING Thoroughly dust desks, counters, tables, machines, pictures, sign frames and windowsills. Thoroughly dust all vertical surfaces of desks, files, cabinets, chairs, tables, bookstacks, and blinds. TRASH AND TRASH CAN AREAS Empty all trash. Replace liners in all trash receptacles. FURNITURE AND OTHER AREAS Wipe tables, desks, countertops, and remove anyspills, coffee rings, pencil /ink marks, etc. Vacuum upholstered furniture thoroughly. Clean and disinfect telephones. Remove fingerprints and marks from around light switches and door frames. A -19 EXHIBIT A — SCOPE OF WORK 11. SCOPE OF WORK: BACK BAY SCIENCE CENTER 11.1 Address: 600 Shellmaker Road; Newport Beach, California 92660 11.2 Cleaning Times: Four days a week (Sunday, Tuesday, Thursday, Friday) during the "busy" season, which is from March through August, and three days a week (Tuesday, Thursday, Friday) during the "slow" season, which is September through February Cleaning timer 6:00 p.m. on days the cleaning service is to be provided 11.3 Square Footage (Approximate): 11.3.1 Building B (Teaching Lab): 2,697 11.3.2 Building C (Administrative Offices): 3,200 11.3.3 Public Restrooms: 655 11.4 Cleaning Tasks and Frequencies: Enclosed on following page. A -20 EXHIBIT A - SCOPE OF WORK a� a Z c o 4 CLEANING TASKS: BACK BAY SCIENCE CENTER BATHROOMS AND KITCHENS Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals and urinals. Wipe walls to remove marks. Polish all brightwork. Wet mop floors and rise with disinfectant. Restock supplies, taking care to place paper goods in dispensers and keeping soap dispensers unclogged. Wipe towel and toiler paper dispensers. Remove splash marks from walls around basins. Clean and polish mirrors and dustthe tops of frames. Remove trash. Un -clog problem toilets. CARPETS AND FLOORS Vacuum all carpeted areas, using the propervacuum settings for each area. Vacuum all corners, edges and beneath furniture by using special attachments. Sweep and dry/wet mop all floors. Buff hard surface floors. Wax or coat all floors. Strip and wax or coat all floors. Shampoo carpets in all areas of the building. Spot -clean carpet when and where appropriate. DUSTING Thoroughly dust desks, counters, tables, machines, pictures, sign frames and windowsills. Thoroughly dust all vertical surfaces of desks, files, cabinets, chairs, tables, and blinds. TRASH AND TRASH CAN AREAS Remove all trash from receptacles both inside and outside the library, and move to collection point in building. Replace liners in all trash receptacles. Sift cigarette butts from trash urns. Sweep areas around outside trash receptacles. FURNITURE AND OTHER AREAS Wipe tables, desks, countertops, and remove any spills, coffee rings, pencil /ink marks, etc. Return chairs, ottomans and tables to their places. Vacuum upholstered furniture thoroughly. Shampoo upholstered furniture, Clean, disinfect and dry polish drinking fountains. Clean and disinfect telephones. Clean interiorglass doors and windows in the computer room and interior offices. Remove fingerprints and marks from around light switches and door frames. A -21 ___ BATHROOMS AND KITCHENS Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals and urinals. Wipe walls to remove marks. Polish all brightwork. Wet mop floors and rise with disinfectant. Restock supplies, taking care to place paper goods in dispensers and keeping soap dispensers unclogged. Wipe towel and toiler paper dispensers. Remove splash marks from walls around basins. Clean and polish mirrors and dustthe tops of frames. Remove trash. Un -clog problem toilets. CARPETS AND FLOORS Vacuum all carpeted areas, using the propervacuum settings for each area. Vacuum all corners, edges and beneath furniture by using special attachments. Sweep and dry/wet mop all floors. Buff hard surface floors. Wax or coat all floors. Strip and wax or coat all floors. Shampoo carpets in all areas of the building. Spot -clean carpet when and where appropriate. DUSTING Thoroughly dust desks, counters, tables, machines, pictures, sign frames and windowsills. Thoroughly dust all vertical surfaces of desks, files, cabinets, chairs, tables, and blinds. TRASH AND TRASH CAN AREAS Remove all trash from receptacles both inside and outside the library, and move to collection point in building. Replace liners in all trash receptacles. Sift cigarette butts from trash urns. Sweep areas around outside trash receptacles. FURNITURE AND OTHER AREAS Wipe tables, desks, countertops, and remove any spills, coffee rings, pencil /ink marks, etc. Return chairs, ottomans and tables to their places. Vacuum upholstered furniture thoroughly. Shampoo upholstered furniture, Clean, disinfect and dry polish drinking fountains. Clean and disinfect telephones. Clean interiorglass doors and windows in the computer room and interior offices. Remove fingerprints and marks from around light switches and door frames. A -21 EXHIBIT A — SCOPE OF WORK 12. SCOPE OF WORK: LIFEGUARD HEADQUARTERS 12.1 Address: 70 Newport Pier; Newport Beach, California 92663 12.2 Cleaning Times: Five days a week (Monday through Friday) from Memorial Day weekend through Labor Day weekend; three days a week (Monday, Wednesday, Friday) during the off - season — holidays that should be serviced include Memorial Day, July 4th and Labor Day 12.3 Square Footage (Approximate): 12.3.1 6167 total square feet 12.3.1.1 Garage Level —1828 square feet 12.3.1.2 First Level —1752 square feet 12.3.1.3 Second Level — 2387 square feet 12.4 Cleaning Tasks and Frequencies: Enclosed on following page. A -22 EXHIBIT A — SCOPE OF WORK a a� CLEANING TASKS: LIFEGUARD HEADQUARTERS m y Q c BATHROOMS AND KITCHENS Clean bathrooms and kitchens, including sinks, counters, toilets, toilet pedestals and urinals. Wipe walls to remove marks. Polish all bright work. Wet mop floors and rise with disinfectant. Restock supplies, taking care to place papergoods in dispensers and keeping soap dispensers unclogged. Wipe towel and toiler paper dispensers. Remove splash marks from walls around basins. Clean and polish mirrors and dust the tops of frames. Remove trash. Un -clog problem toilets. CARPETS AND FLOORS Vacuum all carpeted areas, using the proper vacuum settings for each area. Vacuum all corners, edges and beneath furniture by using special attachments. Sweep and dry/wet mop all floors. Buff hard surface floors. Wax or coat all floors. Strip and wax or coat all floors. Shampoo carpets in all areas of the building. Spot -clean carpet when and where appropriate. DUSTING Thoroughly dust desks, counters, tables, machines, pictures, sign frames and windowsills. Thoroughly dust all vertical surfaces of desks, files, cabinets, chairs, tables, and blinds. TRASH AND TRASH CAN AREAS Remove all trash from receptacles both inside and outside the library, and move to collection point in building. Replace liners in all trash receptacles. Sift cigarette butts from trash urns. Sweep areas around outside trash receptacles. FURNITURE AND OTHER AREAS Wipe tables, desks, countertops, and remove any spills, coffee rings, pencil /ink marks, etc. Return chairs, ottomans and tables to their places. Vacuum upholstered furniture thoroughly. Shampoo upholstered furniture. Clean, disinfect and dry polish drinking fountains. Clean and disinfect telephones. Clean interior glass doors and windows in the computer room and interior offices. Remove fingerprints and marks from around light switches and door frames. A -23 a: z• a 1 *o 6110197-119 [• ]► I �� i ►_1 9 I l� Custodial Services RFP,Pq , City of Newport Beach l �Ar =MVnr OB _23 ps LID II�� seioN ¢y 0 NEWPORT _ \�__ 19 m rT mo 0 _ RA113.1 PIER Library ® Miscellaneous • Recreation 01) General Services Yard - 592 Superior Ave 02) Utilities Yard - 951 16th St W 03) West Newport Community Center - 883 15th St W 04) City Hall - 3300 Newport Blvd 05) Lifeguard Headquarters - 70 Newport Pier 06) Balboa Community Center- 1714 Balboa Blvd W 07) Balboa Library - 100 Balboa Blvd E 08) Cliff Dr Park - 301 Riverside Ave 09) Newport Theater Arts Center - 2501 Cliff Dr 10) Mariners Library - 1300 Irvine Ave 11) Mariners Vincent Jorgensen Community Center - 1300 Irvine Ave 12) Bonita Creek Community Center- 3010 La Vida 13) Newport Coast Community Center- 6401 San Joaquin Hills Rd 14) Lincoln Athletic Center- 3101 Pacific View Dr 15) Lawn Bowling Center - 1550 Crown Or N 16) Community Youth Center - 3000 Fifth Ave 17) OASIS Senior Center - 801 Narcissus Ave NEWPORT CRYSTAL LOVE STATE PARK 18) Corona Del Mar Library - 420 Marigold Ave 19) Carroll Beek Community Center - 115 Agate Ave 20) Balboa Yacht Basin - 829 Harbor Island Dr 21) Back Bay Science Center -600 Shellmaker Rd 22) Central Library - 1000 Avocado Ave 23) Police Department - 870 Santa Barbara Dr COAST 0 0 015 0.5 0.75 1 Mi® 08/31,2011 I CRY 5 PAL COVE STATE PARK EXHIBIT C SCHEDULE OF BILLING RATES City of Newport Beach Exhibit C - Schedule of Billing Rates Name /Location Days Per Week Monthly Cost City Hall Facility 1 City Hall Facility 5 $3,382.58 Corporation Yard and Utilities Yard 2 Corporation Yard 5 $854.65 3 Utilities Yard 5 $720.31 Central Library Branch 4 First Floor 7 $1,906.94 Second Floor 7 $1,876.35 Day Porter 7 $287.70 Library Branches 5 Mariners Branch 7 $1,341.66 6 Balboa Branch 6 $565.46 7 Corona Del Mar Branch 5 $381.59 Police Department Headquarters a Police Department Headquarters 7 $4,707.48 Oasis Senior Center 9 Oasis Senior Center 5 $3,465.61 Cleaning After Events Upon Request $129.38 Recreation Facilities 10 Balboa Community Center 5 (Jun 1 -Aug 31) $233.49 Balboa Community Center 1 (Sep 1 -May 31) $273.68 u Bonita Creek Community Center 7 $567.07 12 Carroll Beek Community Center 6 $297.64 13 Cliff Drive Park Community Center 5 $281.78 14 Community youth Center 7 $651.21 is Newport Lawn Bowling Center 3 $344.40 16 Lincoln Athletic Center - gymnasium 7 $980.65 37 Mariners Branch Library/VJ Room 7 $345.70 1e Newport Coast Community Center 7 $2,113.28 19 Newport theatre Arts Center 5 $622.15 20 West Newport Community Center 7 $1,212.90 Balboa Yacht Basin 21 Balboa Yacht Basin 5 $220.85 Back Bay Science Center 22 Back Bay Science Center 4 (Mar 1 -Aug 31) $373.03 Back Bay Science Center 3 (Sep 1 -Feb 28) $298.48 Lifeguard Headquarters 23 Lifeguard Headquarters 5 (Memorial -Labor Days) $286.64 Lifeguard Headquarters 3 (Offseason) $437.24 As- Needed and Post -Event Services: Weekday Hourly Rate: $16.00 Total Monthly Cost: $29,159.89 Total Annual Cost: $349,918.69 Weekend Hourly Rate: $18.00 Weekday Holiday Hourly Rate: $24.00 Weekend Holiday Hourly Rate: $27.00 Emergency Hourly Rate: $24.00 Emergency Hourly Rate After 10pm and before Sam: $32.00 On -Call Post -Event Cleaning Hourly Rate: $24.00 ATTACHMENT B Request For Proposal No. 5 -9: Custodial Services Proposal Evaluation Recapitulation Raters on Panel: Date: 07/21/2011 N b b m t m c ti W � m _ m m e m me 8 my ` Ly Rater # 1: Matt Dingwall +dam G F m 4c F m y Y m g cm c cm m � 51 c m n c 5 a e a m m a dam' v vm' m°' m°' c'F of QP c v v m" m" c°F of QE A. Experience & Qualifications (25) 1 15 151 A. Experience & Qualifications (25) 151 151 101 101 101 isl 151 151 15 20 B. Administrative Matters (10) 6 6 8 6 4 6 4 6 6 4 6 6 6 C. Proposal Cost(30) 12 12 6 18 18 12 18 18 24 18 12 12 30 D. Service Deplcyment(25) 15 15 20 15 10 D. Service Deployment(25) 10 10 15 10 15 15 15 E. Proposal Responsiveness (10) 6 6 15 6 6 8 4 4 6 6 6 6 6 Total: 54 54 6 60 53 46 48 66 Si 54 54 80 N b b m y ti W O _ m � ipC C m � G 4 ` Ly Rater #3: Melissa Kell y +dam G F Rater #2: Jim Auger 4c G m y m cm es0 � � 2 �p a a n c 5 a e a m m a dam' v vm' m°' m°' c'F of QP c v v m" m" c°F of QE 151 Qo°p Jc 151 A. Experience & Qualifications (25) 201 101 101 20 20 10 20 15 8 20 10 6 10 8 B. Administrative Matters (10) 6 6 6 8 6 6 8 6 6 61 6 18 6 18 C. Proposal Cost(30) 12 12 18 24 24 24 24 30 15 24 12 20 12 15 D. Service Deployment(25) 15 15 10 20 15 15 15 15 6 151 15 8 15 8 E. Proposal Responsiveness (10) 8 6 6 8 6 6 8 6 50 6 6 67 6 64 Total: 61 49 32 80 71 61 75 72 71 49 49 N b y O � ipC C � G 4 ` Ly Rater #3: Melissa Kell y +dam G F iz m y m cm a a c 5 a e G e m m dam' v vm' m°' m°' c'F of QP Qo°p Jc A. Experience & Qualifications (25) 151 51 151 151 51 151 151 101 11 10 B. Administrative Matters (10) 8 8 6 8 6 2 6 6 4 8 C. Proposal Cost(30) 6 6 18 18 18 18 30 18 6 6 D. Service Deployment(25) 15 15 20 15 10 15 5 10 15 5 E. Proposal Responsiveness (10) 6 8 8 8 10 6 6 6 6 6 Total: 50 42 67 64 49 56 62 50 32 35 ATTACHMENT B B. Administrative Matters (10) 10 10 10 4 4 10 2 6 4 10 31 C. Proposal Cost(30) 6 6 24 24 24 24 30 241 6 12 D. Service Deployment(25) 25 25 25 15 10 15 5 15 0 15 E. Proposal Responsiveness (10) 8 8 10 6 4 10 2 6 0 6 Total: 69 64 94 64 57 84 49 76 10 58 Aggregate Scores (Alphabetical) A -1 Building Maintenance Able Building Maintenance ABM Bell Bergensons Comeland DMS Facility Services Progreen Rogan Building Services Uniserve 304 263 382 250 257 314 330 306 169 236 Composite Scores (By Rank) 'NOTE•BOMxc UltUtnln :ed- Le.1st place rank awardW10 pint, zna pace s pom6. na. ABM 49 DMS Facility Services 38 A -1 Building Maintenance 34 Bell A Progreen 31 Comeland 31 Able Building Maintenance 25 Uniserve 19 Bergensons 16 Rogan Building Services 15 d � W Rater #5: Lisa Newman G S yv` A. Experience & Qualifications (25) 1 201 20 20 20 30 151 201 15 10 10 B. Administrative Matters (10) 8 6 8 6 4 41 61 4 4 4 C. Proposal Cost(30) 12 12 18 18 18 18 30 18 12 12 D. Service Deplayment(25) 20 10 25 10 10 10 15 15 10 10 E. Proposal Responsiveness (10) 10 6 10 4 2 4 10 4 4 4 Total: 70 54 81 58 44 51 81 56 40 40 Aggregate Scores (Alphabetical) A -1 Building Maintenance Able Building Maintenance ABM Bell Bergensons Comeland DMS Facility Services Progreen Rogan Building Services Uniserve 304 263 382 250 257 314 330 306 169 236 Composite Scores (By Rank) 'NOTE•BOMxc UltUtnln :ed- Le.1st place rank awardW10 pint, zna pace s pom6. na. ABM 49 DMS Facility Services 38 A -1 Building Maintenance 34 Bell 33 Progreen 31 Comeland 31 Able Building Maintenance 25 Uniserve 19 Bergensons 16 Rogan Building Services 15