HomeMy WebLinkAbout18 - Insurance Broker of Record - Property & Casualty InsuranceCITY OF NEWPORT BEACH
CITY COUNCIL STAFF REPORT
Agenda Item No. 18
October 14, 2003
TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL
FROM: Human Resources, Lauren Farley, Risk Manager, (949) 644 -3302,
Ifarley @city.newport - beach.ca.us
SUBJECT: Selection of Insurance Broker of Record — Property /Casualty
Insurance
ISSUE:
Does the City Council approve the Council Finance Committee's recommendation for
the Broker of Record for property /casualty Insurance?
RECOMMENDATION:
City Council approves the selection of Brown & Brown (formerly CalSurance) as
recommended by the Council Finance Committee and the Selection Committee as the
City's Broker of Record for property /casualty insurance with annual broker fees not to
exceed $91,500 annually and at a guaranteed rate for three years.
DISCUSSION:
Background:
The city purchases a broad range of property and casualty insurance coverages to
protect its assets through a licensed broker in the state of California. These coverages
are: All Risk Property (including Boiler and Machinery), Earthquake & Flood, Crime,
Fiduciary, Watercraft, Excess Workers Compensation, Excess General Liability,
Pollution Liability and Oil Well Bonds. All these coverages renew on 3/1/04 with the
exception of excess workers compensation, oil well bonds, crime and pollution. With
the hard insurance market (which means premium prices increase significantly and
common coverages become scarce) of the last two years, the city has seen significant
premium increases in the areas of general liability, workers compensation and property
insurance. Increases in the property insurance have tapered off, but the workers
compensation and general liability coverages have remained high.
Selection of Insurance Broker of Record — Property /Casualty Insurance
October 14, 2003
Page 2
After the city received a significant increase in the excess general liability renewal
package in June 2002, another broker (Marsh) submitted an unsolicited proposal in
October that offered a significant premium decrease. A review and comparison of the
coverage under each of the programs offered by CalSurance and Marsh caused the city
to switch only its excess general liability insurance program from CalSurance to Marsh
effective in January of this year to capitalize on the premium savings. However, it is
atypical for a city of the size and scope of operations of Newport Beach to have two
brokers for these particular insurance programs.
Given this scenario and to assure good risk management practices, the city initiated a
review of its existing program of risk management with the intent of determining if the
current program is well suited to the city's needs. Part of this review was to first conduct
a broker of record selection process and then evaluate alternative coverage sources,
specifically municipal group self- insurance pools and or other alternative risk transfer
mechanisms, to gauge whether such programs are compatible with the city's operating
approach and if such programs might offer economic or other advantages.
With the majority of the city's insurance renewals occurring in March of 2004, the timing
of the broker selection process favored the August and September timeline chosen by
staff. The broker selection process began with inviting proposals to qualified insurance
brokers licensed in the state of California. Nine proposals were sent to brokerage firms
on August 1St and five responses were received on August 31St. Staff was assisted by
Ron Rakich, an independent risk management consultant with no affiliations or
obligations to any insurer or insurance broker, in the evaluation of the proposals that
were submitted. Mr. Rakich prepared a comparison of the submittals on the basis of the
following criteria: Firm Experience (self described), Account Manager, Support Staff,
Similar Accounts, Conceptual Insurance Business Practices for Public Entities,
Compensation and other notable information.
After review of the comparison, three firms were invited for interviews on September
18th based on the best combinations of experience with municipal risks, resources,
depth of staff and client references. The firms interviewed included: Brown & Brown of
Orange, Driver Alliant of Newport Beach and Marsh of Newport Beach. The selection
committee consisted of two outside participants (Karen Adams, Risk Manager of the city
of Costa Mesa, Janet Kiser, General Manager of a municipal risk - sharing pool in
Orange County), the city's Administrative Services Director, Risk Manager and the city's
Risk Management Consultant. The raters were asked to assign ratings of " Not
Recommended ", " Recommended " or " Highly Recommended " in each of the following
four categories: Qualifications and experience of the firm, Qualifications and experience
of the key personnel to be assigned to the city account, Quality of proposal (concepts
and approaches) and Capabilities of the firm to perform required services and evidence
of their understanding of the city's needs.
Selection of Insurance Broker of Record — Property /Casualty Insurance
October 14, 2003
Page 3
Based on the comments on the rating sheets and the discussion among the Committee
members, the consensus was unanimous that Brown & Brown best met the city's needs
as commercial insurance broker based on the following attributes:
• Knowledge — extensive knowledge of city operations and risks (15 years for team
leader)
• Team Approach - to servicing the city in which several executive level persons
participate
• Detailed Plan - for addressing the city's risk management and insurance needs
as exemplified by a targeted proposal
• Dedication - to service as exemplified by functions currently performed on behalf
of the city that are not common services provided by brokers (review and follow
up on evidence of insurance in compliance with contract requirements)
• Reasonable Pricing - for services at a guaranteed rate for 3 years including
services for which other brokers would charge extra fees
• Willingness — to put the city's interests first by assisting the city in looking at self -
insurance pools (Joint Powers Authorities) which would be an alternative to the
broker's services
• Flexibility — Brown & Brown offers the most flexibility as it does not have any
incentive to compel or influence the city to participate in broker - sponsored group
programs that may not fit the city's needs
Based on the information obtained from the written proposals and from interviewing the
those firms qualified to serve the city, the Selection Committee chose to recommend
Brown & Brown as the city's property /casualty Broker of Record. The Selection
Committee's recommendation was reviewed by the Council Finance Committee who
unanimously concurred with the recommendation.
Funding Availability:
funds exist in the budget (6020 - 8720) to cover the expenditure.
Prepared by: \ Submitted by:
Lauren F. Farley, i c Manager --Diana Axley, HR Director /C