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HomeMy WebLinkAbout07 - 07 -Selection of a Vendor to Evaluate City Refuse ServicesCITY OF NEWPORT BEACH City Council Staff Report Agenda Item No. 7 January 24, 2012 TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL FROM: Municipal Operations Department Mark Harmon, Municipal Operations Department Director 949 644 -3055, mharmon @newportbeachca.gov PREPARED BY: Mike Pisani, Deputy Municipal Operations Director APPROVED: 0` TITLE: Selection of a Vendor to Evaluate City Refuse Services ABSTRACT: The City Manager has directed staff to evaluate key City services to insure they are provided in an economical and efficient manner. To provide such an evaluation, Municipal Operations staff completed an RFP process to select a qualified consultant to perform a baseline study of refuse collection service operations and total costs, as well as to analyze alternatives and "best practices" models. RECOMMENDATION: Authorize the Mayor to enter into an agreement with HF &H Consultants, LLC, of Irvine to complete an analysis of the services performed by the City Refuse Division and to perform the requested tasks at a cost of $99,500. FUNDING REQUIREMENTS: The current adopted budget includes sufficient funding for this contract. It will be expensed to the Professional and Technical Services account in the Municipal Operations Department (MOD), 3150 -8080. DISCUSSION: In recent years, the City has evaluated several important services to evaluate whether an in- house, outsourced, or hybrid model is appropriate. These include airborne law enforcement, street sweeping, parking meter management, beach refuse collection, restroom maintenance, and more. Refuse collection is one area that the City Manager believes deserves an analysis, too — in part because: Selection of a Vendor to Evaluate City Refuse Services January 24, 2012 Page 2 7 • It is a $5.7 million annual cost item to the City; • Personnel costs — including benefits and injury/claims compensation — remain a significant part of any labor- intensive public operation; • The current system where cans are non - standard and do not have fixed lids can lead to code enforcement issues and limits automation where automation is possible; • Because of Compressed Natural Gas (CNG) requirements, the cost of air quality - compliant refuse collection trucks is fairly high; • It is relatively rare that cities provide this service directly, creating a strong group of contracting companies in the marketplace; • Significant portions of the community today are served by private- sector vendors (Santa Ana Heights, Bonita Canyon, Bay Knolls, Newport Coast, all multi - family residential units); and • Single- family homes in portions of the community today with City - provided refuse collection have the service funded via the 1% "Basic Levy" of their property tax, while other portions of the community pay for refuse collection separately and in addition to their property tax — making the City - provided refuse collection service compete with operations in police, fire, EMS, library, and other departments for resources. That noted, staff also recognizes that: • This is a City service that is well- regarded by residents as a critical perquisite for living in those portions of Newport Beach that have City - provided refuse collection; • Staff members who serve in the Refuse Division provide a very physical and challenging job, and they do so with great professionalism and exemplary customer service; • The City's neighborhoods are very diverse — a refuse collection model for Balboa Island may not work as well in the Port Streets, nor West Newport or the Balboa Peninsula; and • Any change to the current service — regardless of in -house versus contracted model — should reduce costs while still meeting or exceed the current service standards (unlimited cans, mixed waste recycling, customer care standards, and more). To evaluate whether refuse collections in MOD are provided in the most economical and efficient fashion, the City Manager directed staff to conduct a study of refuse collection operations. MOD and Finance Department staff prepared a Request for Proposals (RFP) seeking a qualified firm to conduct a study of existing operations, costs, level of service and a best practices in the refuse collection industry. Selection of a Vendor to Evaluate City Refuse Services January 24, 2012 Page 3 7 The RFP specified three primary tasks and one optional task. Task 1 is to completely analyze the current City refuse collection program through the collection of cost and operational (number of homes collected, tons of waste collected) data. This task will also include an analysis of collection equipment, maintenance, workers comp and liability costs, management costs and take into account future needs. Task 2 will use this data to compare our costs to service delivery models in other municipalities, using examples of cities where solid waste is collected by either city staff or a private company. This task will also include an examination of the potential service changes to City refuse collection (automated collection, source separated vs. commingled recyclable collection, and more). In Task 3, the consultant will develop a report of their findings, review their conclusions with staff, and ultimately report the findings to the City Council. The report will provide the City Council an independent, outside evaluation of the services provided by the City and suggest opportunities for improved service and reduced costs, if any. Task 4 is optional and will only be activated at the City Council's direction. This task is to have the selected firm assist in administrating a separate RFP process to solicit bids to provide refuse collection from private waste hauling firms, or from the current City operations team. This task will only be requested if after receiving the Refuse Service Report the City Council directs staff to begin an RFP solicitation process. RFP Process: On November 9, 2011, the RFP solicitation was publicly distributed. A pre - proposal meeting was conducted on November 17, 2011 to allow interested parties to discuss the scope of services requested in the RFP with City staff. At the submittal deadline, the RFP solicitation generated proposals from three (3) consulting firms: HF &H Consultants, SCS Engineers and Waste Systems Management. To properly evaluate the proposals, an internal evaluation panel was convened whose members are knowledgeable of refuse operations and finance. In accordance with the administrative procedures set forth in Council Policy F -14, a two - step Qualifications -Based Selection process was utilized by the evaluation panel. In the first step, proposals were evaluated on criteria that included: demonstrated understanding of the services requested and the project at hand, experience in public sector solid waste consulting services, qualifications of personnel assigned to the project and overall project methodology. Using these criteria, the proposals were evaluated and ranked against each other. The second step involved opening and assessing the feasibility of the cost proposal of the highest qualified firm. The following is a brief narrative on each proposal received, in order of rank: Selection of a Vendor to Evaluate City Refuse Services January 24, 2012 Page 4 7 HF &H Consultants: This firm, based in Irvine, presented a proposal that reflected the firm's extensive knowledge of the solid waste collection industry and experience in handling similar studies for other local municipalities. HF &H Consultants' proposed project team included dedicated experts in financial analyses, local government policy, accounting, law and solid waste best practices. In their proposal, HF &H Consultants provided samples of studies and reports performed for the cities of Beverly Hills and Long Beach which impressed the evaluation panel. The RFP also contained a Statement of Disclosure requiring all firms to disclose any prior business relationships with solid waste collection hauling firms; HF &H Consultants had no reportable business activities or relationships with any of these firms. SCS Engineers: This firm, based in Long Beach, also impressed the evaluation panel with demonstrated knowledge of the solid waste collection industry and project history. However the proposal from SCS Engineers proposed a collaborative effort with a firm named R3 Consulting Group in performing the requested analyses. Among the evaluation panel there was some reservation regarding this proposed collaboration, resulting in a slightly higher rank for HF &H Consultants due to their experienced and balanced proprietary project staff. Furthermore, SCS Engineers disclosed some project history with a number of private solid waste collection hauling firms. Waste Systems Management: While the proposal from this La Mirada -based firm demonstrated a working knowledge of the project and the analyses required, it also appeared to present the least amount of similar project experience of all the proposals received. Although highly skilled, there were only two (2) staff members proposed to be assigned to this project and that concerned the evaluation panel. Waste Systems Management had no reportable business activities or relationships to disclose. Final Ranking. After evaluating all three (3) received proposals, the evaluation panel ranked HF &H Consultants as the most qualified firm for this project. The cost proposal from HF &H Consultants was then opened and at Ninety Nine Thousand Five Hundred dollars ($99,500.00) was concurrent with the projected cost for this project. The RFP detailed three (3) key objectives to be performed by the selected consultant: (1) analysis of the City's current refuse collection program, (2) analysis and comparison of the City's service levels to those of other local municipalities and (3) development and reporting of the findings of these analyses. The proposal also included the optional 4`h task to assist in an RFP process if direction from Council is received. The cost proposal of $99,500.00 from HF &H Consultants provides for 484 total hours to complete these objectives. Selection of a Vendor to Evaluate City Refuse Services January 24, 2012 Page 5 7 Attached is a Professional Services Agreement with HF &H Consultants to perform the requested services. Following City Council approval, the Agreement will be executed by the City Manager. Staff will not proceed into Task 4 unless directed to do so by formal vote of the City Council upon completion and public discussion of the HFH report. ENVIRONMENTAL REVIEW: Staff recommends the City Council find this action is not subject to the California Environmental Quality Act ( "CEQA ") pursuant to Sections 15060(c)(2) (the activity will not result in a direct or reasonably foreseeable indirect physical change in the environment) and 15060(c)(3) (the activity is not a project as defined in Section 15378) of the CEQA Guidelines, California Code of Regulations, Title 14, Chapter 3, because it has no potential for resulting in physical change to the environment, directly or indirectly. NOTICING: The agenda item has been noticed according to the Brown Act (72 hours in advance of the meeting at which the City Council considers the item). Submitted by: Mark Harmon, Director' Municipal Operations Department Attachments: A. Professional Services Agreement with HF &H Consultants, LLC for Residential Solid Waste and Recycling Consultation Services PROFESSIONAL SERVICES AGREEMENT WITH H F & H CONSULTANTS, LLC FOR RESIDENTIAL SOLID WASTE AND RECYCLING CONSULTING SERVICES THIS AGREEMENT FOR PROFESSIONAL SERVICES ( "Agreement ") Is made and entered into as of this day of January, 2012 by and between the CITY OF NEWPORT BEACH, a Califomia municipal corporation and charter city ( "City"), and H F & H CONSULTANTS, LLC, a Caliifomia limited liability company ( "Consultant"), whose address is 19200 Von Karman Avenue, Suite 360, Irvine, California 92612 and is made with reference to the following: RECITALS A. City is a municipal corporation duly organized and validly existing under the laws of the State of California with the power to carry on Its business as It is now being conducted under the statutes of the State of California and the Charter of City. B. City currently provides residential solid waste and recycling services to many City residents. C. City desires to engage Consultant to assess the service level of the City's current residential solid waste and recycling program, including comparison of the City's service levels to those of other agencies and private refuse collection operational models ( "Project"). D. Consultant possesses the skill, experience, ability, background, certification and knowledge to provide the services described in this Agreement. E. The principal member of Consultant for purposes of Project shall be Laith Ezzet, Senior Vice President. F. City has solicited and received a proposal from Consultant, has reviewed the previous experience and evaluated the expertise of Consultant, and desires to retain Consultant to render professional services under the terms and conditions set forth in ,this Agreement. NOW, THEREFORE, it is mutually agreed by and between the undersigned parties as follows: 1. TERM The term of this Agreement shall commence on the above written date, and shall terminate on July 31, 2012 unless terminated earlier as set forth herein. 2. SERVICES TO BE PERFORMED City and Consultant acknowledge that the above Recitals are true and correct and are hereby Incorporated by reference. Consultant shall diligently perform all the services described in the Scope of Services attached hereto as Exhibit A and incorporated herein by reference ( "Work" or "Services "). The City may elect to delete certain tasks of the Scope of Services at its sole discretion. 3. TIME OF PERFORMANCE Time is of the essence in the performance of Services under this Agreement. and Consultant shall perform the Services in accordance with the schedule included in Exhibit A. The failure by Consultant to strictly adhere to the schedule may result in termination of this Agreement by City. 4. COMPENSATION TO CONSULTANT 4.1 City shall pay Consultant for the Services on a time and expense not-to- exceed basis in accordance with the provisions of this Section and the Schedule of Billing Rates attached hereto as Exhibit B and Incorporated herein by reference. Consultants compensation for all Work performed in accordance with this Agreement, Including all reimbursable items and subconsultant fees, shall not exceed Ninety Nine Thousand Five Hundred Dollars and no/100 ($99.500.00) without prior written authorization from City. No billing rate changes shall be made during the term of this Agreement without the prior written approval of City. 4.2 Consultant shall submit monthly invoices to City describing the Work performed the preceding month. Consultants bills shall include the name of the person who performed the Work, a brief description of the Services performed and /or the specific task in the Scope of Services to which it relates, the date the Services were performed, the number of hours spent on all Work billed on an hourly basis, and a description of any reimbursable expenditures. City shall pay Consultant no later than thirty (30) days'after approval of the monthly invoice by City staff. 4.3 City shall reimburse Consultant only for those costs or expenses specifically approved in this Agreement, or specifically approved in writing in advance by City. Unless otherwise approved, such costs shall be limited and include nothing more than the following costs incurred by Consultant: 4.3.1 The actual costs of subconsultants for performance of any of the Services that Consultant agrees to render pursuant to this Agreement, which have been approved in advance by City and awarded in accordance with this Agreement. 4.3.2 Approved reproduction charges. 4.3.3 Actual costs and/or other costs and /or payments specifically authorized in advance in writing and incurred by Consultant in the performance of this Agreement. 4.4 Consultant shall not receive any compensation for Extra Work performed without the prior written authorization of City. As used herein, "Extra Work' means any Work that is determined by City to be necessary for the proper completion of the Project, but which is not included within the Scope of Services and which the parties did not reasonably anticipate would be necessary at the execution of this Agreement. H F & H Consultants, LLC Page 2 Compensation for any authorized Extra Work shall be paid in accordance with the Schedule of Billing Rates as set forth in Exhibit B. 5. PROJECT MANAGER 7 5.1 Consultant shall designate a Project Manager, who shall coordinate all phases of the Project. This Project Manager shall be available to City at all reasonable times during the Agreement term. Consultant has designated Laith Ezzet, Senior Vice President to be its Project Manager. Consultant shall not remove or reassign the Project Manager or any personnel listed in Exhibit A or assign any new or replacement personnel to the Project without the prior written consent of City. City's approval shall not be unreasonably withheld with respect to the removal or assignment of non -key personnel. 5.2 Consultant, at the sole discretion of City, shall remove from the Project any of its personnel assigned to the performance of Services upon written request of City. Consultant warrants that It will continuously furnish the necessary personnel to complete the Project on a timely basis as contemplated by this Agreement. 6. ADMINISTRATION This Agreement will be administered by the Municipal Operations Department. Mark Hannon, Municipal Operations . Director, or his/her designee, shall be the Project Administrator and shall have the authority to act for City under this Agreement. The Project Administrator or his/her authorized representative shall represent City in all matters pertaining to the Services to be rendered pursuant to this Agreement. 7. CITY'S RESPONSIBILITIES 7.1 in order to assist Consultant in the execution of its responsibilities under this Agreement, City agrees to, where applicable: 7.1.1 Provide access to, and upon request of Consultant, one copy of all existing relevant Information on file at City. City will provide all such materials in a timely manner so as not to cause delays in Consultants Work schedule. 8. STANDARD OF CARE 8.1 All of the Services shall be performed by Consultant or under Consultants supervision. Consultant represents that it possesses the professional and technical personnel required to perform the Services required by this Agreement, and that it will perform all Services in a manner commensurate with community professional standards. All Services shall be performed by qualified and experienced personnel who are not'employed by City, nor have any contractual relationship with City. By delivery of completed Work, Consultant certifies that the Work conforms to the requirements of this Agreement and all applicable federal, state and local laws and the professional standard of care. 8.2 Consultant represents and warrants to City that it has, shall obtain, and shall keep in full force in effect during the term hereof, at its sole cost and expense, all H F & H Consultants, LLC Page 3 licenses, permits, qualifications, insurance and approvals of whatsoever nature that is legally required of Consultant to practice its profession. Consultant shall maintain a City of Newport Beach business license during the term of this Agreement. 7 8.3 Consultant shall not be responsible for delay, nor shall Consultant be responsible for damages or be in default or deemed to be in default by reason of strikes, lockouts, accidents, or acts of God, or the failure of City to furnish timely information or to approve or disapprove Consultant's Work promptly, or delay or faulty performance by City, contractors, or governmental agencies. 9. HOLD HARMLESS 9.1 To the fullest extent permitted by law, Consultant shall indemnify, defend and hold harmless City, Its City Council, boards and commissions, officers, agents, volunteers, and employees (,collectively, the "Indemnified Parties ") from and against any and all claims (including, without limitation, claims for bodily injury, death or damage to property), demands, obligations, damages, actions, causes of action, suits, losses, judgments, fines, penalties, liabilities, costs and expenses (including, without limitation, attomey's fees, disbursements and court costs) of every kind and nature whatsoever (individually, a Claim; collectively, "Claims "), which may arise from or in any manner relate (directly or indirectly) to any breach of the terms and conditions of this Agreement, any Work performed or Services provided. under this Agreement including, without limitation, defects in workmanship or materials or Consultant's presence or activities conducted on the Project (including the negligent and /or willful acts, errors and /or omissions of Consultant, its principals, officers, agents, employees, vendors, suppliers, subconsultants, subcontractors, anyone employed directly or indirectly by any of them or for whose acts they may be liable or any or all of them). 9.2 Notwithstanding the foregoing, nothing herein shall be construed to require Consultant to indemnify the Indemnified Parties from any Claim arising from the sole negligence or willful misconduct of the Indemnified Parties. Nothing in this Indemnity shall be construed as authorizing any award of attorney's fees in any action on or to enforce the terms of this Agreement. This indemnity shall apply to all claims and liability regardless of whether any insurance policies are applicable. The policy limits do not act as a limitation upon the amount of indemnification to be provided by the Consultant. 10. INDEPENDENT CONTRACTOR It is .understood that City retains Consultant on an independent contractor basis and Consultant is not an agent or employee of City. The manner and means of conducting the Work are under the control of Consultant, except to the extent they are limited by statute, rule or regulation and the expressed terms of this Agreement. Nothing in this Agreement shall be deemed to constitute approval for Consultant or any of Consultant's employees or agents, to be the agents or employees of City. Consultant shall have the responsibility for and control over the means of performing the Work, provided that Consultant is in compliance with the terms of this Agreement. Anything in this Agreement that may appear to give City the right to direct Consultant as to the details of H F & H Consultants, LLC Page 4 the performance or to exercise a measure of control over Consultant shall mean only that Consultant shall follow the desires of City with respect to the results of the Services. 11. COOPERATION 7 Consultant agrees to work closely and cooperate fully with City's designated Project Administrator and any other agencies that may have jurisdiction or interest in the Work to be performed. City agrees to cooperate with the Consultant on the Project. 12. CITY POLICY Consultant shall discuss and review all matters relating to policy and Project direction with City's Project Administrator in advance of all critical decision points in order to ensure the Project proceeds in a manner consistent with City goals and policies. 13. PROGRESS' Consultant is responsible for keeping the Project Administrator and /or his/her duly authorized designee informed on a regular basis regarding the status and progress of the Project, activities performed and planned, and any meetings that have been scheduled or are desired. 14. INSURANCE 14.1 Without limiting Consultant's indemnification of City, and •prior to commencement of Work, Consultant shall obtain, provide and maintain at its own expense during the tern of this Agreement, policies of insurance of the type and amounts described below and in a form satisfactory to City. 14.2 Proof of Insurance. Consultant shall provide certificates of insurance to City as evidence of the insurance coverage required herein, along with a waiver of subrogation endorsement for workers' compensation. Insurance certificates and endorsement must be .approved by City's Risk Manager prior to commencement of performance. Current certification of insurance shall be kept on file with City at all times during the term of this Agreement. City reserves the right to require complete, certified copies of all required insurance policies, at any time. 14.2.1 Consultant shall procure and maintain for the duration of the Agreement insurance against claims for injuries to persons or damages to property, which may arise from or in connection with the performance of the Work hereunder by Consultant, his agents, representatives, employees or subcontractors. The cost of such Insurance shall be included In Consultant's bid. 14.3 Acceptable Insurers. All insurance policies shall be issued by an Insurance company currently authorized by the Insurance Commissioner to transact business of insurance in the State of California, with an assigned policyholders' Rating of A- (or higher) and Financial Size Category Class VII (or larger) in accordance with the latest edition of Best's Key Rating Guide, unless otherwise approved by the Cfty's Risk Manager. H F & H Consultants, LLC Page 5 14.4 Coveraae Requirements. 14.4.1 Workers' Compensation Coverage. Consultant shall maintain Workers' Compensation Insurance (Statutory Limits) and Employer's Liability Insurance (with limits of at least one million dollars ($1,000,000)) for Consultant's employees in accordance with the laws of the State of California, Section 3700 of the Labor Code In addition, Consultant shall require each subconsultant to similarly maintain Workers' Compensation Insurance and Employer's Liability Insurance in accordance with the laws of the State of Califomia, Section 3700 for all of the subcontractor's employees. 14.4.1.1 Any notice of cancellation or non - renewal of all Workers' Compensation policies must be received by City at least thirty (30) calendar days (ten (10) calendar days written notice of non - payment of premium) prior to such change. 14.4.1.2 Consultant shall submit to City, along with the certificate of insurance, a Waiver of Subrogation endorsement in favor of City, its officers, agents, employees and volunteers. 14.5 General Liability Coverage. Consultant shall maintain commercial general liability insurance In an amount not less than one million dollars ($1,000,000) per occurrence for bodily injury, personal injury, and property damage, including without limitation, blanket contractual liability. 14.6 Automobile Liability Coverage. Consultant shall maintain automobile insurance covering bodily injury and property damage for all activities of the Consultant arising out of or in connection with Work to be performed under this Agreement, Including coverage for any owned, hired, non -owned or rented vehicles, in an amount not less than one million dollars ($1,000,000) combined single limit for each accident. 14.7 Professional Liability (Errors & Omissions) Coverage. Consultant shall maintain professional liability insurance that covers the Services to be performed in connection with this Agreement, in the minimum amount of one million dollars ($1,000,000) limit per claim and in the aggregate. 14.8 Other Insurance Provisions or Reauirements. 14.8.1 The policies are to contain, or be endorsed to contain, the following provisions: 14.8.1.1 Waiver of Subrogation. All Insurance coverage maintained or procured pursuant to this agreement shall be endorsed to waive subrogation against City, its elected or appointed officers, .agents, officials, employees and volunteers or shall specifically allow Consultant or, others providing insurance evidence in compliance with these requirements to waive their right of recovery prior to a loss. Consultant hereby waives its own right of recovery against City, and shall require similar written express waivers and insurance clauses from each of its subcontractors. 14.8.1.2 Enforcement of Agreement Provisions. Consultant acknowledges and agrees that any actual or alleged failure on the part of the City to H F & H Consultants, LLC Page 6 inform Consultant of non - compliance with any requirement Imposes no additional obligations on the City nor does it waive any rights hereunder. 14.8.1.3 Requirements not Limiting. Requirements of specific coverage features or limits contained in this Section are not Intended as a limitation on coverage, limits or other requirements, or a waiver of any coverage normally provided by any insurance. Specific reference to a given coverage feature is for purposes of clarification only as It pertains to a given issue and is not Intended by any party or Insured to be all inclusive, or to the exclusion of other coverage, or a waiver of any type. 14.8.1.4 Notice of Cancellation. Consultant agrees to oblige Its insurance agent or broker and insurers to provide to City with thirty (30) days notice of cancellation (except for nonpayment for which ten (10) days notice is required) or nonrenewal of coverage for each required coverage. 14.9 Timely Notice of Claims. Consultant shall give City prompt and timely notice of claims made or suits instituted that arise out of or result from Consultant's performance under this Agreement. 14.10 Additional Insurance. Consultant shall also procure and maintain, at its own cost and expense, any additional kinds of insurance, which In its own judgment may be necessary for its proper protection and prosecution of the Work. 15. PROHIBITION AGAINST ASSIGNMENTS AND TRANSFERS Except as specifically authorized under this Agreement, the Services to be provided under this Agreement shall not be assigned, transferred contracted or subcontracted out without the prior written approval of City. Any of the following shall be construed as an assignment: The sale, assignment, transfer or other disposition of any of the Issued and outstanding capital stock of Consultant, or of the Interest of any general partner or joint venturer or syndicate member or cotenant If Consultant is a partnership or joint - venture or syndicate or cotenancy, which shall result in changing the control of Consultant. Control means fifty percent (50 %) or more of the voting power, or twenty - five percent (25 %) or more of the assets of the corporation, partnership or joint - venture. 16. SUBCONTRACTING The parties recognize that a substantial inducement to City for entering Into this Agreement is the professional reputation, experience and competence of Consultant. Assignments of any or all rights, duties or obligations of the Consultant under this Agreement will be permitted only with the express written consent of City. Consultant shall not subcontract any portion of the Work to be performed under this Agreement without the prior written authorization of City. 17. OWNERSHIP OF DOCUMENTS 17.1 Each and every report, draft, map, record, plan, document and other writing produced (hereinafter "Documents "), prepared or caused to be prepared by Consultant, its officers, employees, agents and subcontractors, in the course of Implementing this Agreement, shall become the exclusive property of City, and City H F & H Consultants, LLC Page 7 shall have the sole right to use such materials in its discretion without further compensation to Consultant or any other party. Consultant shall, at Consultant's expense, provide such Documents to City upon prior written request. 7 17.2 Documents, including drawings and specifications, prepared by Consultant pursuant to this Agreement are not intended or represented to be suitable for reuse by City or others on any other project. Any use of completed Documents for other projects and any use of incomplete Documents without specific written authorization from Consultant will be at City's sole risk and without liability to Consultant. Further, any and all liability arising out of changes made to Consultant's deliverables under this Agreement by City or persons other than Consultant is waived against Consultant and City assumes full responsibility for such changes unless City has given Consultant prior notice and has received from Consultant written consent for such changes. 18. CONFIDENTIALITY All Documents, including drafts, preliminary drawings or plans, notes and communications that result from the Services in this Agreement, shall be kept confidential unless City authorizes in writing the release of information. 19. INTELLECTUAL PROPERTY INDEMNITY The Consultant shall defend and indemnify City, its agents, officers, representatives and employees against any and all liability, including costs, for infringement of any United States' letters patent, trademark, or copyright infringement, Including costs, contained in Consultant's drawings and specifications provided under this Agreement. 20. RECORDS Consultant shall keep records and invoices in connection with the Work to be performed under this Agreement Consultant shall maintain complete and accurate records with respect to the costs incurred under this Agreement and any Services, expenditures and disbursements charged to City, for a minimum period of three (3) years, or for any longer period required by law, from the date of final payment to Consultant under this Agreement. All such records and invoices shall be clearly identifiable. Consultant shall allow a representative of City to examine, audit and make transcripts or copies of such records and Invoices during regular business hours. Consultant shall allow Inspection of all Work, data, Documents, proceedings and activities related to the Agreement for a period of three (3) years from the date of final payment to Consultant under this Agreement: 21. WITHHOLDINGS City may withhold payment to Consultant of any disputed sums until satisfaction of the dispute with respect to such payment. Such withholding shall not be deemed to constitute a failure to pay according to the terms of this Agreement. Consultant shall not discontinue Work as a result of such withholding. Consultant shall have an Immediate right to appeal to the City Manager or his/her designee with respect to such disputed sums. Consultant shall be entitled to receive interest on any withheld sums at H F & H Consultants, LLC Page 8 the rate of return that City eamed on Its investments during the time period, from the date of withholding of any amounts found to have been improperly withheld. 22. ERRORS AND OMISSIONS 7 In the event of errors or omissions that are due to the negligence or professional inexperience of Consultant which result in expense to City greater than what would have resulted if there were not errors or omissions in the Work accomplished by Consultant, the additional design, construction and/or restoration expense shall be bome by Consultant. Nothing in this paragraph is intended to limit City's rights under the law or any other sections of this Agreement. 23. CITY S RIGHT TO EMPLOY OTHER CONSULTANTS City reserves the right to employ other Consultants in connection with the Project. 24. CONFLICTS OF INTEREST 24.1 The Consultant or its employees may be subject to the provisions of the Califomia Political Reform Act of 1974 (the "Act "), which (1) requires such persons to disclose any financial interest that may foreseeably be materially affected by the Work performed under this Agreement, and (2) prohibits such persons from making, or participating in making, decisions that will foreseeably financially affect such interest. 24.2 If subject to the Act, Consultant shall conform to all requirements of the Act. Failure to do so constitutes a material breach and is grounds for immediate termination of this Agreement by City. Consultant shall indemnify and hold harmless City for any and all claims for damages resulting from Consultant's violation of this Section. 25. NOTICES 25.1 All notices, demands, requests or approvals to be given under the terms of this Agreement shall be given in writing, and conclusively shall be deemed served when delivered personally, or on the third business day after the deposit thereof in the United States mail, postage prepaid, first -class mail, addressed as hereinafter provided. All nodoes, demands, requests or approvals from Consultant to City shall be addressed to City at: Attn: Mark Harmon, Municipal Operations Director Municipal Operations Department City of Newport Beach 3300 Newport Boulevard PO Box 1768 Newport Beach,. CA 92658 Phone: 949- 6443055 Fax: 949 -650 -0747 25.2 All notices, demands, requests or approvals from City to Consultant shall be addressed to Consultant at H F &-H Consultants, LLC Page 9 Attention: Laith Ezzet, Senior Vice President H F & H Consultants, LLC 19200 Von Karmen Avenue, Suite #360 7 Irvine, CA 92612 Phone: 949 -251 -8902 Fax: 949- 251 -9741 26. CLAIMS The Consultant and the City expressly agree that in addition to any claims filing requirements set forth In the Agreement, the Consultant shall be required to file any claim the Consultant may have against the City in strict conformance with the Tort Claims Act (Government Code sections 900 et seq.). 27. TERMINATION 27.1 In the event that either party fails or refuses to perform any of the provisions of this Agreement at the time and In the manner required, that party shall be deemed in default In the performance of this Agreement. If such default Is not cured within a period of two (2) calendar days, or if more than two (2) calendar days are reasonably required to cure the default and the defaulting party fails to give adequate assurance of due performance within two (2) calendar days after receipt of written notice of default, specifying the nature of such default and the steps necessary to cure such default, and thereafter diligently take steps to cure the default, the non - defaulting party may terminate the Agreement forthwith by giving to the defaulting party written notice thereof. 27.2 Notwithstanding the above provisions, City shall have the right, at its sole discretion and without cause, of terminating this Agreement at any time by giving seven (7) calendar days prior written notice to Consultant. In the event of termination under this Section, City shall pay Consultant for Services satisfactorily performed and costs Incurred up to the effective date of termination for which Consultant has not been previously paid. On the effective date of termination, Consultant shall deliver to City all reports, Documents and other information developed or accumulated in the performance of this Agreement, whether in draft or final form. 28. STANDARD PROVISIONS 28.1 Compliance With all Laws. Consultant shall at its own cost and expense comply with all statutes, ordinances, regulations and requirements of all governmental entities, Including federal, state, county or municipal, whether now in force or hereinafter enacted. In addition, all Work prepared by Consultant shall conform to applicable City, county, state and federal laws, rules, regulations and permit requirements and be subject to approval of the Project Administrator and City. 28.2 Waiver. A waiver by either party of any breach, of any term, covenant or condition contained herein shall not be deemed to be a waiver of any subsequent breach of the same or any other term, covenant or condition contained herein, whether of the same or a different character. H F & H Consultants, LLC Page 10 28.3 Integrated Contract. This Agreement represents the full and complete understanding of every kind or nature whatsoever between the parties hereto, and all preliminary negotiations and agreements of whatsoever kind or nature are merged herein. No verbal agreement or implied covenant shall be held to vary the provisions herein. 28A Conflicts or Inconsistencies. In the event there are any conflicts or inconsistencies between this Agreement and the Scope of Services or any other attachments attached hereto, the terms of this Agreement shall govern. 28.5 Interpretation. The terms of this Agreement shall be construed in accordance with the meaning of the language used and shall not be construed for or against either party by reason of the authorship of the Agreement or any other rule of construction which might otherwise apply. 28.6 Amendments. This Agreement may be modified or amended only by a written document executed by both Consultant and City and approved as to form by the City Attorney. 28.7 Severability. If any term or portion of this Agreement is held to be invalid, Illegal, or otherwise unenforceable by a court of competent jurisdiction, the remaining provisions of this Agreement shall continue in full force and effect. 28.8 Controlling Law and Venue. The laws of the State of Califomia shall govern this Agreement and all matters relating to it and any action brought relating to this Agreement shall be adjudicated in a court of competent jurisdiction in the County of Orange, state of California. 28.8 Equal Opportunity Employment. Consultant represents that it is an equal opportunity employer and it shall not discriminate against any subcontractor, employee or applicant for employment because of race, religion, color, national origin, handicap, ancestry, sex, age or any other impermissible basis under law. 28.10 No Attorney's Fees. In the event'of any dispute or legal action arising under this Agreement, the prevailing party shall not be entitled to attorney's fees. 28.11 Counterparts. This Agreement may be executed in two (2) or more counterparts, each of which shall be deemed an original and all of which together shall constitute one and the same instrument. [SIGNATURES ON NEXT PAGE] H F & H Consultants, LLC Page 11 IN WITNESS WHEREOF, the parties have caused this Agreement to be executed on the dates written below. 7 APPROVED AS TO FORM: CITY OF NEWPORT BEACH, CITY ATTORNEY'S OFFICE A California municipal corporation and charter city Date: I /I z. At- Date: By: �lf C for } By: Aaron C. ,lip, Dave Kiff City Attorney \1`\ City Manager ATTEST: CONSULTANT: H F & H Consultants, Date: LLC, a California limited liability company Date: By: Lellani I. Brown City Clerk By: Leith B. Ezzet Senior Vice President Date: By: John Famkopf Secretary [END OF SIGNATURES] Attachments:. Exhibit A — Scope of Services Exhibit B — Schedule of Billing Rates H F & H Consultants, LLC Page 12 EXHIBIT A — SCOPE OF SERVICES 7 Objective 1: Analysis of current City refuse collection program Consultant shall perform a comprehensive operational and financial analysis of the City's existing residential refuse collection program. As part of this objective, the Consultant shall review the City's existing in -house operations for residential refuse collection services. Operationally, the Consultant shall define the current service level being provided by assessing the service levels of the existing refuse collection operation, including schedules, routes, and more, and analyzing recent program satisfaction ratings by residents relative to the service levels currently provided. The Consultant shall also assess current and projected facility requirements based on the existing operations. Financially, the Consultant shall calculate the City's current program costs and projected cost increases for the in -house refuse collection services provided by the City, including a valuation of the City's existing solid waste collection equipment. Consultant shall perform the following specific tasks which comprise Objective 1: 1A. Prepare a preliminary data request for City staff, 1B. Prepare for and conduct a study kickoff meeting with City staff; 1C. Identify and document the City's existing refuse collection program; 11). Calculate current solid waste operation costs and prepare a five (5 }year projection of costs; and 1E. Identify and discuss changes in State of California regulations related to waste collection and diversion. Objective 2: Best practice models Consultant shall explore residential refuse collection service levels of other local municipalities and iden* possible service alternatives and service provision options from other contracts. As part of this objective, the Consultant shall report on what programs other local municipalities have undertaken to effectively and• creatively provide refuse collection. This provision may include discussions regarding those cities that have transitioned from in -house operations to working with a private residential refuse collection service, or any cities that have actually replaced outsourced providers. The Consultant shall review these contracts and /or agreements to privatize and identify any services, operating models, service enhancements or alternatives that may be feasibly adopted by the City, that might include, but not be limited to: • Automated collection, • Environmentally-friendly (i.e. "green°) collection practices, • Collection practices that might allow one resident to curbside recycle despite another on the same block wishing not to do so; • Quieter collection practices, • Bulk item collections, • Alley collections. This review will also include looking at other municipalities for any examplew that demonstrate alternative service delivery approaches that enable the City to provide refuse collection at levels that meet or exceed current standards. The Consultant shall also evaluate :and compare the contract rates and costs for those local municipalities that have privatized residential refuse collection, the City's current program cost, as well as the costs incurred by municipalities that currently operate residential refuse collection programs In- house. Consultant shall perform the following specific tasks which comprise Objective 2: 2A. Identify and compare the residential refuse collection service levels and cost metrics in five (5) selected local municipalities and rates charged to customers; 2B. Identify and compare the residential refuse collection service levels and cost metrics in five (5) regional cities with municipal residential refuse Collection and the rates charged to customers; 2C. Describe other municipalities that have privatized refuse collection; 2D. Describe the potential service aftematives that could be provided by the City; and 2E. Review the City's existing commercial refuse collection program. Objective 3: Develop and present report of findings Consultant shall compile the Information gathered from the previous Objectives and develop a formal report presenting the findings, highlighting strengths of the City's current refuse collection program and discussing potential options for service improvement. ' The Consultant shall develop a formal report detailing the findings from Objectives 1 and 2. The report shall also discuss the City's current in house service model; comparing service levels relative to other agencies, highlighting strengths of the current refuse collection program and providing potential areas of improvement of the current refuse collection program. The Consultant shall assess and quantify the future needs of the City's . refuse collection program, such as resource and facilities requirements needed to sustain the current in house program. The report shall also discuss the cost and benefits of outsourcing options detailing how a private option could address the City .of Newport's service level expectations. The report should also address any service level enhancements from recent refuse collection contracts that the City may feasibly Implement, including any potential benefits. Any examples of cost savings proposed must also be accompanied with an analysis of both the magnitude and sustainability of the proposed cost savings. The Consultant shall be required to present the report and its corresponding findings to the Newport Beach City Council at up to two (2) Council meeting sessions. These meetings are held on the second and fourth Tuesdays of each month. As part of the response to the requirements of this Objective, the Consultant shall also provide its methodology for compiling the report and presenting the findings to a formal body, including content and approach. H F & H Consultants, LLC Page 14 Consultant shall perform the following specific tasks which comprise Objective 3: 3A. Prepare a draft report of findings; 7 313. Review draft report with City staff; 3C. Prepare the final report; and 3D. Present findings to the City Council at up to two (2) meetings. H F & H Consultants, LLC Page 15 EXHIBIT B — SCHEDULE OF BILLING RATES R4 ey fH iT - 2 9 4 85 $1 _ . _ CODIECTIVE�f':'ANALYSLS;OF NPREN7iC1TYCPEFUSE :CDLLEGTION;P,ROGRAML' ,..4 ,_c ... ,s,'L,.'��'_,�2.i____. ��:. ',.� ��. Task 1: Provide a Comprehensive Analysis of the Existing Refuses Collection S tem 1A Prepare a preliminary data request for City staff. 1. 2 2 2 7 IB Prepare for and conduct a study kickoff meeting with City staff. 4 8 4 2 0 18 lC Identify and document thin Cltys existing refuse collection program. 8 8 16 32 1D Calculate current so lid waste operation costs and prepare five -year projection of costs 8 8 16 32 IE Identify and discuss changes In State of California regulations related to waste collection and diversion. 8 4 12 24 Total Hours Task -1 29 1 0 1 30 1 6 1 36 1 12 113 Total Estimated Cost -Task 1. 7,221$ -$ 1 6,270$ 1 11 1 6,660$ 1 2,268$ 23,649$ goEDEl71VE 2.' rANALYSIS 'Of$ESLF,WI=IICE.MODEISI �'mbr i+�-' r: -'T uw"u =°�.'. �e� "."ya ' "•' ., s.:"P`M,z ..' x�'., Ni Task 2: Identify residential refuse collection service level of other local murd patties and potential sevice alternatives and service provision o pitions In other contracts. 2A Identify and compare the residential refuse collection service levels and cost metric In five selected local municipalities and rates charged to customers. 1 8 12 2 51 2 75 28 Identify and compare the residential refuse collection service levels and cost metrics In five regional cities with municipal residential refuse collection and the rates charged to customers. 8 12. 2 so 2 74 2C Describe other municipalities that have privatized refuse collection. 4 4 4 12 20 Describe the potential service alternatives that could be provided by the Clt . 3 B 2 16 2 31 2E Review the Ct 's exktln commercial collection ro ram. I Optional Task Total Hours -Task 2 23 0 36 10 117 6 192 Total Estimated Cost -Task 2 FOMEOIIVEi DEVELOP. ?AaD.'PRESEkl IAO'Cr i KF1A -61 ill i.?1. ,Ci 111 51 -$ 7,524$ 2,050$ 21,645$ 1,134$ 38,080$ -- • wss. ..n _- �::,i1 Task 3: Develop and Present a Report documenting our findings 3A Prepare a draft report of findings! 16 2 32 4 40 4 98 38 Review draft report with City staff. 3 3 3 9 3C Prepare the Mal report. 6 8 16 30 3D Present findings to the City Council. (Up to 2 meetings) 8 2 16 16 42 Total Hours -Task 3 33 4 59 4 75 4 179 Total Estimated Cost -Task 3 8,217$ 996$ Total Hours 85 1 4 1 12,331$ 125 820$ 20 13,875$ 228 756$ 22 36,995$ 484 Total Estimated Cost 21,165$ 1 996$ 1 26,125$ 41 42,180$ 1 4,158$ 98,724$ Other Expenses or Charges Total Estimated Project Cost 776 99,500$ H F & H Consultants, LLC Page 16